SHORT TERM SERVICED ACCOMMODATION
01244 343355
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I repeatedly book with Residential Estates for work purposes. They always ensure our exact requirements are always met, nothing is too much trouble and deal with any requests we throw at them in a very personal manner. I would have no problem recommending Residential Estates to deal with any accommodation requirements. Gary Hutchinson A Residential Estates Repeat Client
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CONTENTS WELCOME TO RESIDENTIAL ESTATES MEET OUR TEAM NEW TO SERVICED ACCOMMODATION? MAKING THE MOST FROM YOUR INVESTMENT PROVIDING SERVICES THAT WORK FOR YOU MAXIMISING YOUR RETURNS GET IN TOUCH
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Welcome to Residential Estates
Supporting our clients for more over 25 years Residential Estates is a UK-founded property services group that operates a dynamic estate agency, investment, asset management and construction model.
Residential Estates puts customer service at the forefront of any transaction, be it investor, landlord or tenant/guest. Our commitment is getting you the best possible return from your property.
One of the UK’s leading property companies Established for over 25 years, Residential Estates has continued to grow to become one of the UK’s leading investment property companies and serviced accommodation provider not only due to its reputation, professionalism & honesty, but as a multifaceted property company our staff can give our clients a multitude or free advice.
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“
Natalie and the team at Residential Estates sort out everything for me, meaning I am assigned guests well suited to the particular nature of my property. They have made it all very easy and successful. Don Mcrae A Residential Estates Landlord
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Meet the Team
The key to a high level of customer service and successful lettings department is a professional, friendly, knowledgeable team; Our short-term let department operate throughout numerous sectors of the property industry, having over 40 years combined experience within the industry our knowledgeable team can deliver comprehensive advice and professional property services.
All of our short-term let experts are genuinely happy to help; it’s our job to know your requirements and preferences. It helps us to provide the best for our guests to secure that all important feedback. Our team are here to be on hand at the drop of a hat if needs be, to ensure our guests have the stress free stay they deserve.
Alicia Berry |
Short Term Lets Coordinator
Natalie Griffiths |
Stephen Christley |
Business Development Executive
Short Term Lets Manager
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New to Serviced Accommodation?
Our team of experts provide a hand in hand approach With years of experience in Serviced Accommodation, we will offer guide and support to ensure that you get the best out of your property/investment. Our specialised team of experts will provide you with a ‘hand in hand’ approach and assist you in every step of the way.
Experienced in supplying Serviced Accommodation Do you presently have a portfolio of Serviced Accommodation apartments that you currently manage? We can assist you to get you a better income on your investment while you can sit back, relax and enjoy the rewards.
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Making The Most out of Your Investment We will ensure that your property gets the maximum exposure through a number of marketing channels to ensure that your property gets the attention that it deserves.
Relocation Agents
Online Travel Agents
We work with all world leading
We advertise on all leading Online
relocation agents and ensure
Travel Agent websites and continually
that when the receive a request
monitor these sites to ensure that
from a client for accommodation
our properties are top of all searches
our properties, if appropriate, are
providing maximum exposure, getting
considered.
better visibility and more bookings for our owners.
Company Bookings We use telemarketing campaigns to
We are aware that how people use
identify companies that require the use
the web changes over time. Our expert
of hotel or serviced accommodation for
IT team constantly test, review and
their employees. We then personally
improve our site to ensure maximum
contact such companies to arrange
exposure and drive even more direct
meetings to discuss the advantages
bookings your way.
of using serviced accommodation and promote our properties directly to them.
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Our Website
www.residential-estates.co.uk reservations@residential-estates.co.uk
Email Activity
Social Media
With years of experience in the
Our marketing team use all
industry, we hold an ever-increasing
platforms of social media to promote
customer database which we regularly
our apartments and also local
contact advertising our apartments
events where visitors may require
and any promotions we are currently
accommodation.
holding.
Creating Partnerships Our loyal customers are important to us and it is imperative that they enjoy their stays in our properties. We therefore work with local independent businesses to ensure that our guests benefit from special offers at specific attractions, restaurants, bars, cafes etc.
We also provide our guests with a range of premium services to make their trip even more special and stress-free. We are happy to arrange airport transfers and additional transportation during the stay, as well as a chauffeur service.
All of our properties include laundry facilities; however we do offer a dry cleaning service for any special garments of clothing.
National Reach Since 2019 we have been developing a new venture here at Residential Estates, working with other Serviced Accommodation providers across the UK. Our plan is to create a network of partnerships spanning across the country to create more possibilities for our clients and guests nationally.
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Providing Services That Work For You
Booking platforms As an owner, you will be provided with your own direct access to our booking platform where you will find • Details of all bookings for your property • Financial Information and statements • Feedback from staying guests
This direct access always keep you updated on your investment and allows you to stay in control.
Maximise your returns While we are aware that your property is important to you it is also important to us. That is why we constantly monitor your prices to ensure maximum returns.
By using our dynamic pricing tools, we monitor all market trends to ensure that we make the most of customer demands and get the best rates for your bookings.
Beneficial to you We treat all of our serviced accommodation properties with exceptional standards during the time of management. This means for you as a landlord when it comes to re sell your property there will be less requirement of decoration costs, as all of our properties are looked after as if our own.
We ensure that all properties are cleaned before and after every visitor, with some longer staying guests we will clean during the duration of their stay.
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This is our first venture into buying a flat in the UK and Danielle and the team at Residential Estates has been absolutely brilliant! They provided very prompt replies and sound advice throughout. I highly recommend Residential Estates and will definitely consider them again for future purchases.
Aidan Ho A Residential Estates Investor
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Maximise Your Returns
Regular bookings By constantly reviewing booking trends in your area and using dynamic pricing tools we ensure that an effective pricing structure is in place to ensure year-round bookings at the best rates possible. We are perfectly placed to adjust your rental price when required.
24/7 Management Residential Estates offers a 24/7 phone service for all of our guests in case of any emergencies. Our team is on hand to make our guests stay as enjoyable as possible and are within reason willing to offer any services that are needed. Nothing is too big or too small.
We manage all bookings from the time they are made to the guest vacating. We answer any queries they may have at any time throughout the process and ensure that the finer details are taken care of. With over 25 years’ experience in the industry we know exactly how to deal with every guest and reassure them.
Support Our specialised team will be there to assist you at all times with any queries that you may have about your accommodation. With our years of experience, we are there to ‘hold your hand’ at all times.
Flexibility It is your property and so you have control! While we can take over the day to day management, you can make decisions at any time. Do you require the use of the property yourself for a time, this is fine by us, we just ask that you give us as much notice as possible so we can update our booking calendar.
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What Happens Next?
Now that we have told you all about us what are you waiting for? If you are interested in letting with Residential Estates or have any other questions, then we’d love to hear from you.
Get in touch We will be back in touch with you soon, but don’t hesitate to give us a call or drop us an email, we are looking forward to hearing from you. Please use the details provided below.
We’re waiting to hear from you
01244 34 33 55
Kinnerton House Bell Meadow Cuckoos Nest Pulford CH4 9EP
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www.residential-estates.co.uk reservations@residential-estates.co.uk
reservations@residential-estates.co.uk
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Michael and Danielle are really helpful and super professional, they are always ready for you. As a complete newbie, they guided me though all of the steps. I would not hesitate to recommend them to others and I am very much looking forward to working with them again!!! Edith Tam A Residential Estates Client
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CONTACT US Kinnerton House, Bell Meadow, Cuckoos Nest, Pulford, Chester, CH4 9EP 01244 343 355
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info@residential-estates.co.uk www.residential-estates.co.uk reservations@residential-estates.co.uk
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