We would like to take this opportunity to thank you for selcting us to handle the sale of your home. We understand this could be a stressful time for you, however, you can be sure that we will devote the efforts of our entire sales force to find you a qualified buyer for your home. Our team will be working alongside you to navigate you through pre-listing, inspections, appraisals and ultimately the closing process. Every single one of us on this team has a mission to CARE about you and your family, SERVE you at the highest level possible, and GIVE back to the community.
Thank you for the opportunity to offer the highest degree of professional services possible.
~The Repta Residential Team
THE STEPS TO GOING LIVE On the Market
STAGING CONSULTATION (IF APPLICABLE)
You will now begin to receive showings from ShowingTime Our listing team will review your showing availability prior to allowing showings. You will be able to confirm showings by either email or text. 1 2 3 4 5 6
We provide a free staging consultation to all our sellers if we feel that staging will get you top dollar. Hello Home Staging and Organizing will come to your home and provide suggestions to best your home
PHOTOGRAPHY APPOINTMENT
We have a professional photographer, Pix by Painter, that we love working with When scheduling photos of your home our team likes to schedule on Friday, Saturday or Monday to make sure we hit our listing timeline dates
LOCKBOX PLACED
We will place a Sentrilock on your door, providing a safe and secure way for buyers to view your home Sentrilock also allows us to track when the showing arrives via the bluetooth access.
SIGN PLACED
If you have approved real estate sign to be placed in your your, our third party sign company will come to you home and place it in your front yard within 2-3 days of the order being placed.
PREPARATION FOR THE MLS
Our Listing manager will meet with your agent to develop proactive remarks, edit photos if necessary and prepare the entire listing to be active on the MLS
YOUR HOME IS NOW LIVE!
HOME SALE TIMELINE
STEP 1: STAGING
First impressions are everything and you only get one, so make sure your listing stands apart. When decluttered and staged, a buyer is more likely to form and emotional attachment with the property, overlook flaws and envision themselves living there- ultimately causing buyers to be will to spend more the biggest investment of their lives
Our experienced staging partner, Ashley Rapp offers a range of options to help prepare your home to appeal universally to prospective buyers.
STEP 2: PHOTOGRAPHY
With multiple professional photographers on staff, Pix by Painter is ready to take beautiful photos and drone footage of your home. They also offer videography and floor plans. They know exactly how to capture the perfect shots of your home to attract as many buyers as possible.
They shoot with a high resolution lens which is equivalent to the naked eye. This means, dust, dirt and clutter will be seen. A deep cleaning will do wonders for the way your home shows prior to picture day!
Make hardwood floors glisten
Vacuum and spot treat carpets
Wipe down windows and mirrored surfaces
Remove family photos, personal items and medications
Clear and wipe down all countertops
STEP 3: LOCKBOX STEP 4: FOR SALE SIGN PLACED
Our team will be by to install the Sentrilock on your home the MondayThursday on the week your home will go on the market. Please have a key ready to be placed in the lockbox that will remain there the entire time we are on the market. You will not need to be home when the Sentrilock is being installed as our team can provide a code to you to add the key.
If you have approved a Real Estate sign to be placed in your yard, our third party sign company will come to your home and place it in your front yard typically Thursday or Friday of the week we officially go on the MLS.
If there is a specific location that you would like your sign, please put a stake in your yard to indicate as such.
On our sign, we will add a sign rider with a text code after installation. As soon as the buyer texts this code, their contact information is sent directly to our office so we can reach out immediately to assist and get a showing set up for them!
STEP 5: PREPARATION FOR THE MLS
Our listing manager will review all the notes the agent has supplied about your home to develop proactive remarks for the MLS, review photos and prepare the MLS listing. You will receive a draft of the full listing 24-48 hours prior to officially going on the market for your review If any changes need to be made, our Listing Manager will make them prior to being submitted on the MLS. Once you have fully approved your listing, we are ready to GO LIVE!
STEP 6: YOUR HOME IS NOW
Once the home is live on the MLS you will receive a call from the LIsting Manager you have been in communication with. They will inform you about ShowingTime, feedback and third party website syndication You begin to receive showings from ShowingTime. This will be an email or text that comes directly to you to confirm the appointment day and time. There are multiple ways we can set up showings to make it easiest for you!
PREPARING YOUR HOME FOR SHOWINGS
You’ve received your first showing request! Great! Now it is time to prepare your home for buyers to walk through. We typically suggest you are not present for showings as buyers like to envision themselves living in the home. They will be accompanied by a licensed Buyer’s Agent with a signed agreement during the entire time they are in your home.
HOWTO ENSURE A
Successful Showing
FLEXIBLE
Be as flexible and accommodating to the buyers schedule as possible We want to avoid having missed opportunities if at all possible
INFORMED
Make sure everyone in the home is informed when showings are to happen so they can keep their spaces clean.
DAILY CLEANING
Keep up with daily messes. Wipe down kitchen and bathroom counters before leaving for the day
ODORS
Avoid strong-smelling foods: Keep your meal prep as neutral and simple as possible
FURRY FRIENDS
Keep pet areas clean. Clean up after your pets immediately and wash their bedding regularly Hide pet food or litter Not everyone is a pet person and it may hinder a potential buyers ability to picture themselves living in your home.
NATURAL LIGHT
Open blinds and curtains and let in as much natural light as possible. Leave lights on before you leave for a showing
TRASH
Empty trash cans to avoid any odors Try to empty trash cans nightly so that the home is fresh when you leave for the day
TEMPERATURE
Keep the room temperature comfortable This demonstrates to buyers that the HVAC is working properly
PERSONALS
Make sure you place all valuables and prescriptions out of site and in a safe place
VACATE
Having a seller present can make buyers feel awkward We want to make the buyers feel at home and stay awhile
HOWYOUR HOME IS DOING: HOW ITWORKS
Showings & Feedback
ShowingTime is an appointment request system, which allows Real Estate professionals to schedule showings for properties in real time.
We use this system in order to get all showings of your home scheduled quickly and to personalize showing requests individually to each of our clients' needs. As soon as your home is active on the MLS, Agents will be able to schedule showings through this system. It is completely up to you to determine how these appointments are scheduled.
perty is vacant, it is common wings to "Go and Show." This ents can schedule a ght away without needing confirmation.
owing is scheduled, you eceive an email or text u know when the property is essed. All agents are as licensed Realtors in the inois before they are a Sentrilock code to the All purchasers will be nied by this Realtor during ng.
Once showings begin, you will start to receive feedback indicating how your home is showing and what buyers are thinking of it.
After every showing, the buyer's agent is emailed a feedback report to fill out on behalf of their clients.
If we do not receive feedback, it is our Listing Managers's responsibility to follow up with the agent daily in order to obtain it for you We email, text, and call the buyer's agent in order to do our best to get as much feedback as possible for you! Feedback is typically delivered within 24-48 business hours.
WHAT TO EXPECT: WHEN YOU RECEIVE AN
Offer on Your Home
HIGHEST AND BEST SITUATION
WHEN?
If there are multiple showings scheduled on your home, high interest and multiple offers received our team will set a "highest and best" deadline
WHY?
This gives all buyers an opportunity to preview the property and submit their best offer on the home Buyers typically increase the strength of their offer in this situation. At times, however, a buyer can decide they no longer want to compete with other purchasers and withdraw their offer.
ACCEPT/ COUNTER/ REJECT
ACCEPT
If the offer meets all aspects of your wishes in selling your home, you may accept the offer as is
COUNTER
If parts of the offer don’t meet your wishes, your agent suggests you counter the offer, we can do so verbally until an agreement is met
REJECT
If an offer is not attractive to you, you do have the option to verbally reject the offer without a counter. We always suggest, however, providing at least some sort of counter offer
When you are preparing to sign an offer, be sure you have excluded any/all items that you would not like to include in the sale This could be window treatments, light fixtures, mirrors, tv mounts or anything else bolted to the wall If it is secured to the wall (unlike a picture), it is expected to be included in the sale.
Once an offer is accepted, if it includes an inspection, the inspection contingency will begin. Our team’s Transaction Coordinator will then explain the timelines for this inspection period From there, an appraisal will most likely occur before closing as well If you have any questions regarding any contract contingencies before closing, ask your agent!
OPERATIONS TEAM Arianna McCloud
DIRECTOR OF OPERATIONS, LISTING MANAGER
Supporting our clients through trust and knowledge, her passion for real estate is matched with perseverance and dedication She works closely with the team to ensure every client feels confident in each step of the process and that our systems work for both the client and the agent representing them.
HOW ARIANNA SUPPORTS OUR TEAM:
DRAFTS AND SENDS LISTING PAPERWORK SUPPORTS CLIENTS WITH PROPERTY PREP SCHEDULES PHOTOS DRAFTS YOUR PLN AND MLS LISTINGS
LISTS YOUR HOME ON THE MARKET SETS UP YOUR SHOWING PORTAL COMMUNICATES SHOWING FEEDBACK
Donna Rosen
TRANSACTION COORDINATOR
Donna brings her wealth of corporate experience to ensure that every transaction is seamless and efficient. She's meticulous, organized, and committed to making the home buying or selling process as stress-free as possible for our clients.
HOW DONNA SUPPORTS OUR TEAM:
RIGHT-HAND TO LISTING OR BUYERS AGENT MANAGES THE "FLOW OF THE TRANSACTION" AND KNOWS ALL THE DEADLINES OF HOW AND WHEN THINGS NEED TO BE DONE
FACILITATES THE SIGNING OF MOST DOCUMENTS COMMUNICATES WITH ATTORNEYS AND LENDERS TO KEEP ALL ON TRACK TO CLOSE
OUR TRUSTED
We take care of the stress of interviewing for you! We work with multiple hard working businesses o n a daily basis that we know and are honored to be partnered with. Each of our trusted affiliates will provide you with the best service possible every step o f the way.
Our recommended lender partner, Brian Augustine, brings extensive experience. Brian and his team provide a seamless loan process for all purchases.
Contact Brian: (847) 204-5710
Our recommended attorney partner, Michael Murphy, has 25 years of experience and focuses on prompt communication and a positive client experience
Contact Michael: (224) 633-1976
Have a sense of safety and security with Achosa home warranty coverage. Multiple plans available to suit your home's needs.
Contact Kim: (847) 975-6706
Northern Illinois Title Company
Northern Illinois Title provides title insurance to allow you to have the peace of mind when buying or selling a home. They handle the removal of any liens and judgements to ensure your home stays your home!
