

Customer Communication Management (CCM)
Market Scope: Industry Analysis, Market Size, Growth, Trends Till 2031
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Customer Communication Management (CCM) market research reports indicate a growing demand for personalized and interactive communication solutions. The global CCM market size is projected to reach $7.3 billion by 2025, driven by the increasing need for efficient customer engagement and document automation technologies. Companies are leveraging CCM to enhance customer experience and streamline communication processes. Request Sample Report
Companies Covered
19 Impact Covered)
◍ Front
◍ Avaya Context Store Snap-in
◍ Messenger People
◍ RingCentral Engage
◍ Bdoc Suite
◍ Adobe Experience Manager
◍ FICO
◍ PlanetPress Connect
◍ NewVoiceMedia Platform
◍ EngageOne
◍ Messagepoint
The Customer Communication Management (CCM) Market is highly competitive with key players such as Front, Avaya Context Store Snap-in, Messenger People, RingCentral Engage, Bdoc Suite, Adobe Experience Manager, FICO, PlanetPress Connect, NewVoiceMedia Platform, EngageOne, and Messagepoint. These companies offer a range of solutions for enhancing customer communication and engagement, including omnichannel communication capabilities, personalized messaging, automation, analytics, and more. They help grow the CCM market by catering to the increasing demand for seamless and personalized customer experiences.
- Front: $50 million
- Adobe Experience Manager: $2.6 billion
- FICO: $1.22 billion
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By Application
◍ Large Enterprises
◍ SMEs
By Product
◍ Cloud Based
◍ On-Premise
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