Rental Housing - January 2014

Rental

Housing EAST BAY RENTAL HOUSING ASSOCIATION | JANUARY 2014

HONORING LEADERS

in the EAST BAY EBRHA’s 1st Annual Awards Ceremony PLUS: PROVIDING A HOME AWAY FROM HOME TO AGING TENANTS TIPS TO CREATE GOODWILL IN RENTAL HOUSING

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Contents

East Bay Rental Housing Association

JANUARY 2014

Volume XI, Number 1 January 2014 EBRHA OFFICE

360 22nd Street, Suite 240 Oakland, CA 94612 tel 510.893.9873 fax 510.893.2906 www.ebrha.com

Features & Columns

EBRHA STAFF EXECUTIVE DIRECTOR | Jill Broadhurst

jbroadhurst@ebrha.com DIRECTOR OF OPERATIONS | Cathy Hayden

chayden@ebrha.com DIRECTOR OF STRATEGIC PARTNERSHIPS

Tina Bocheff | tbocheff@ebrha.com PUBLICATIONS & COMMUNICATION PRODUCER

Esteban Cortez | ecortez@ebrha.com MEMBERSHIP AND EDUCATION COORDINATOR

Tori Blanca | ebrhaadmin@ebrha.com EBRHA OFFICERS PRESIDENT Wayne C. Rowland 1ST VICE PRESIDENT Irina Gelfenbeyn

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18

Providing Care to Elders

1st Annual Awards Ceremony Recap

BY GRANT CHAPPELL

2ND VICE PRESIDENT Luke Blacklidge TREASURER Bill Bagnell SECRETARY Jack Schwartz EBRHA DIRECTORS

Bill Bagnell, Link Corkery, Reggie Hairston, Carmen Madden, Fred Morse, Conor Murphy, Rick Philips, Judy Shaw, Menna Tesfatsion, Mila Zelkha PUBLISHED BY

Wayne C. Rowland PRODUCED BY

EBRHA Communications Committee Tina Bocheff, Jill Broadhurst, Esteban Cortez, Irina Gelfenbeyn, Wayne C. Rowland

BY EBRHA STAFF

26

MANAGING EDITOR Jill Broadhurst EDITOR Tina Bocheff ART DIRECTOR & COPY EDITOR Esteban Cortez ADVERTISING

Creating Goodwill

Tina Bocheff | 510.318.8303

BY MARK TARSES

Features & Columns 8

10

NEWS

EBRHA Honors Leaders in Rental Housing

THE EXECUTIVE DIRECTOR’S MESSAGE

Ready for 2014

EBRHA NEWS

BY EBRHA STAFF

New Leadership at EBRHA

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32

ESQ.&A

BY STEVE WILLIAMS

Bright Lights

Events & Directory

BY JILL BROADHURST

24

Rental Housing (ISSN 1930-2002-Periodicals Postage Paid at Oakland, California. POSTMASTER: Send address changes to RENTAL HOUSING, 360 22nd Street, Suite 240, Oakland, CA 94612.

ebrha.com

34 GREEN SHEET 36 COMMUNITY CALENDAR 38 M EMBER DIRECTORY 42 M EMBERSHIP APPLICATION 42 A D INDEX

Rental Housing is published monthly for $36 per year by the East Bay Rental Housing Association (EBRHA), 360 22nd Street, Suite 240, Oakland, CA 94612.

Rental Housing is not responsible for the return or loss of submissions or artwork. The magazine does not consider unsolicited articles. The opinions expressed in any signed article in Rental Housing are those of the author and do not necessarily reflect the viewpoint of EBRHA or Rental Housing.

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting or other professional services. If legal service or other expert assistance is required, the services of a competent person should be sought. Acceptance of an advertisement by this magazine does not necessarily constitute any endorsement or recommendation by EBRHA, express or implied, of the advertiser or any goods or services offered.

Published monthly, Rental Housing is distributed to the entire membership of EBRHA. The contents of this magazine may not be reproduced without permission. Publisher disclaims any liability for published articles. Printed by Jostens Printing Co. Copyright © 2013 by EBRHA. All rights reserved.

contributors

ONLINE TENANT SCREENING

JILL BROADHURST Jill Broadhurst is the Executive Director of EBRHA and is responsible for its strategic goals including increasing membership, education curriculum and the Contra Costa County expansion. She works with the public affairs committee, the EBRHA-PAC and the EBRHA state lobbyist to ensure that the Association’s interests are clearly heard and seriously considered locally and in Sacramento.

GRANT CHAPPELL Grant Chappell is the Vice President of NAI Northern California. Since 2005, Grant has focused on East Bay apartment opportunities for his clients. Grant also serves on the Board of CEI, the Center for Elders’ Independence, a local nonprofit providing PACE Care to seniors in Alameda County. In his free time, Grant enjoys skiing, golf, biking and traveling.

MARK TARSES Mark Tarses is an East Bay landlord, and has been renting houses and apartments in Berkeley and North Oakland since 1972. He was born and raised in Baltimore, Maryland. He graduated from the University of Maryland in 1970 with a B.S. in Business Administration. In his spare time, he is the Vice President of the Oakland Magic Circle, and he is a volunteer history teacher at Orinda Intermediate School.

STEVE WILLIAMS Steve Williams of Fried & Williams LLP received his bachelor’s degree in Law and Society from the University of California, Santa Barbara.

He received his law degree from Golden Gate University. He has been representing property owners in the Bay Area since passing the California bar exam in 1999. Steve’s experience includes counseling property owners in many areas of the law, including landlord/tenant, co-ownership and neighbor disputes, and purchase/sales transactions. He has represented clients in court, at arbitration, at mediation, and at government agency hearings, including Rent Board hearings.

To Schedule an Appointment, Call (510) 893-9873 EBRHA provides members with low-cost online resident screening.

Partnered with Contemporary Information Corp. (CIC), resident screening has one objective: to make sure your leasing decisions make the greatest possible contribution to your bottom line. As of May 2012, landlords can collect a maximum of $44.51 for an application fee.

MEMBER PRICING Basic Report* . . . . . . . . . . . $15 Bad Check Search. . . . . . . . $10 Social Security Search. . . . . $7 Criminal . . . . . . . . . . . . . . . . $10 Criminal (County) . . . . . . . . $10 Verbal and Fax Reports . . . . . . . Add $20

*Includes TransUnion credit report, FICO score and eviction history

East Bay Rental Housing Association 510.893.9873 | FAX 510.893.2906 ebrha.com TEL

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COLUMN

news

Sunset over the East Bay and San Franciso Bay Area

hosted its 1st Annual Awards Ceremony and Holiday Reception on December 4, honoring leaders in the East Bay rental housing community. Those honored included Charlotte Woodard as Member of the Year; Bay Property Group as Property Management Company of the Year; Bay Area Contract Carpets as Vendor Member of the Year; and Moretha Parker as Goodwill Ambassador. “EBRHA is thrilled to initiate a celebration of rental housing leaders who do so much for our communities,” EBRHA Executive Director Jill Broadhurst said. “This event provides a great opportunity to mix and mingle with all levels of property owners and vendors.” In addition, EBRHA honored Past Board Member Daniel Bornstein, and Board Member Emeritus Fred Morse and Carlon Tanner for their years of dedication to the Association. EBRHA congratulates all the winners and honorees, and looks forward to the 2nd Annual Event in 2014. To see photos of the event, turn to page 14.

THE EAST BAY RENTAL HOUSING ASSOCIATION

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In response to new housing laws and the importance of compliance in rental housing, EBRHA will be updating its rental forms starting in January 2014. EBRHA values member feedback, and will consider all member-suggested changes and improvements to forms, to help you manage your properties effectively. Look for updated forms and announcements in early 2014.

Berkeley Bans Tobacco Smoking in Apartments, Condos Smoking cigarettes will no longer be allowed inside the multifamily housing units in Berkeley, effective May 2014, after a unanimous vote by the Berkeley City Council in December. The council decision, once it’s adopted on second reading, would prohibit tobacco smoke inside all residential buildings that have more than one unit, and in all common areas of those buildings as well. Berkeley officials hope the smoking-ban will protect the rights of both non-smoking neighbors as well as residents who receive complaints. The ordinance includes processes for tenants to get smoking cessation services, and an outreach and education campaign about the law, that will be in effect through December 2016.

City staff will provide sample language about the ordinance and its enforcement to

PHOTO: DANIEL PARKS

EBRHA Honors Leaders in the Rental Housing Community

Updated EBRHA Rental Forms Coming in 2014

landlords to help spread the word. Serena Chen, regional advocacy director in Oakland of the American Lung Association, told the council that, by her count, Berkeley would be the 17th city in the nation to pass an effective smoke-free multi-unit housing ordinance. “But you will be the first city to enforce it right,” she added. Beginning in May, new leases for all tenants will include mandatory non-smoking clauses. Existing tenants will be offered a voluntary nonsmoking addendum to their leases. One challenge to the ordinance previously had been how it would be enforced equitably and who would be responsible for enforcement. Staff explained the process to council members Tuesday night. Under the new law, upon receipt of the first complaint about a resident smoking indoors — which must be made in writing using a city form — staff would send a notice to alert the resident about the complaint and provide information about the rules. If, within six months, the city receives additional complaints from two residents in two separate units about that same smoker, the city could issue a ticket or an infraction. Smoking is already banned in the city’s commercial zones, and “Berkeley has implemented bans on smoking in public places such as restaurants, bars, grocery stores, and parks,” according to Tuesday night’s staff report.

Digested from “Berkeley bans tobacco smoking in apartments, condos”; Berkeleyside (12/05/13); Raguso, Emilie; http:// www.berkeleyside.com/2013/12/05/ berkeley-bans-tobacco-smoking-in-apartments-condos

EBRHA Introduces Integrated Leasing Service EBRHA is now offering an Integrated Leasing service that will help members save time and make more money. Integrated leasing is a turnkey solution that includes marketing, touring, screening and leasing rental properties. Taking into account a property profile and leasing criteria, integrated leasing results in units being occupied by ideal tenants faster, and at an optimal rent, saving time and increasing ROI and property values. To learn more, visit www.ebrha.com/leasing or turn to page 12. RH

UPCOMING MEETINGS & EVENTS

EBRHA Office Closed

DATES

WEDNESDAY, JANUARY 1

Women’s Auxiliary Luncheon DATE/TIME LOCATION

TOPIC SPEAKER

PRICE

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Membership Meeting DATE/TIME LOCATION

TOPICS SPEAKER

SATURDAY, JANUARY 25, 10:00 A.M. - NOON EBRHA EDUCATION CENTER 360 22 ND ST., SUITE 240, OAKLAND PARKING PROVIDED; DOWNLOAD PARKING PASS AT WWW.EBRHA.COM/MEMBERS NEW LAWS FOR 2014 AND THE CALIFORNIA TENANCY

RON KINGSTON, EBRHA LOBBYIST

COMMUNITY EVENT

EBRHA Volunteer Day at the Alameda County Community Food Bank DATE/TIME LOCATION

REGISTER

WEDNESDAY, JANUARY 29, 12:30 P.M. - 3:30 P.M. ALAMEDA COUNTY COMMUNITY FOOD BANK 7900 EDGEWATER DRIVE, OAKLAND WWW.EBRHA.COM/COMMUNITY OR (510) 893-9873

Online Registration at ebrha.com/education

Unless noted, all events are held at the:

Sign up, pay registration fees and receive reminders online.

EBRHA Education Center 360 22nd St., Suite 240 Oakland

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COLUMN

the executive director’s message

Ready for 2014 EBRHA members continue to inspire as we move forward into the new year. BY JILL BROADHURST

It is worth taking the time to serve a new lease with existing tenants so you reduce your vulnerabilities. Look for the official launch date of these new forms before the end of the first quarter.

We really thought we made a huge leap when we updated our website almost three years ago. And while that is true, we are now ready to jump ahead and make you all say, “Wow!” We are busy meeting with our Web developer and adding our requests and expectations, as well as yours. This new navigation and design will make it easier to find the information you want in a simple format. A new and improved website will be live in early 2014. As always, we encourage member feedback to help us improve your experience. If you have any suggestions, please contact us.

While our new Integrated Leasing service has been up and running for over a month now, I want to make sure you are aware of how much time this can save you. If you don’t like showing units or the leasing process, we have an answer that can make it all go away. Find out more about our Integrated Leasing service on our website at www.ebrha. com/leasing. We are excited about this product offering and feel that it will make your leasing duties a breeze.

In closing, remember EBRHA is here for you! Our staff is committed to delivering quality content and services in all our different channels. All we ask in return in that you attend our meetings and social events to enhance your business experience, as well as strengthen our voice as a responsible property rights organization.

We look forward to a great new year, and thank you for your continued support and inspiration. RH

munity builders. I am often inspired by the empathy and generosity so many of our members display for their residents and the neighborhood they choose to invest in.

It is a delicate balance — that perfect working relationship — managing your property as a business, with defined boundaries, while providing EBRHA President Wayne Rowland and Executive Director Jill Broadhurst at the 1st Annual Awards Ceremony and Holiday Reception excellent, personal customer service.

In EBRHA news, s EBRHA looks to the new our November member meeting year, we can reflect on a great brought four new enthusiastic board 2013, full of achievements and members into the mix. Their desire to improvements within our association. serve the Association and industry will Having just completed a full year as make us more relevant in Sacramento Executive Director, I can say that it has and locally. We look forward to seeing been a highly-rewarding and fulfilling all their efforts materialize into a great experience inside and out.

2014 success.

Just a few weeks ago, we had our As our December issue illustrates, we first annual awards ceremony at The have important new state laws to share Sound Room in Downtown Oakland. with you. As we describe how these new It predates my time, but we hosted an laws may affect the way you conduct awards ceremony in the past, so you your business operations, we also transcan say we have re-lit that flame. It Jill Broadhurst is the Executive Director of late these changes with updates to our EBRHA and is responsible for its strategic goals was a great time: socializing with our leasing and addendum forms. We are including increasing membership, education board members, staff and members — working with legal experts to simplify curriculum and the Contra those honored and those who wanted Costa County expansion. the leasing process and She works with the public to celebrate leaders in our association include all the protections “I am often inspired affairs committee, the who have displayed clear victories as by the empathy you need. If you are not EBRHA-PAC and the EBRHA business owners and vested community and generosity so state lobbyist to ensure that using our forms, or have the association’s interests members. many of our memleases that you inherited clearly heard and seriI have had a chance to meet many bers display for their are or that have been in ously considered locally and of our members personally at different residents and the in Sacramento. She can be existence for more than reached at (510) 893-9873 events and hear how they embrace their neighborhood they a few years, you may be or jbroadhurst@ebrha.com. role as housing providers and comchoose to invest in.” leaving yourself exposed.

A

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WEDNESDAY, JANUARY 8; 2:00 P.M. - 3:30 P.M.

Members: Free; Non-members: $69 Tori Blanca, EBRHA New Rental Housing Laws, Tenant Screening, The Application Process, Fair Housing Laws and Practices, Measure EE and Rent Control

Oakland: Be Rent Board Ready D ATE & TIME

SPEAKER

PRICE TOPICS

TUESDAY, JANUARY 14; 2:00 P.M. - 3:30 P.M.

Jill Broadhurst, EBRHA Members: $39; Non-members: $69 Preparing for Oakland Rent Board Hearings

Estate Planning for Property Owners DATE & TIME

SPEAKER

PRICE

TOPICS

THURSDAY, JANUARY 16; 2:00 P.M. - 3:30 P.M.

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WEDNESDAY, JANUARY 22; 2:00 P.M. - 3:30 P.M.

Members: Free; Non-members: $69 Tori Blanca, EBRHA Business Licenses and Rent Board Fees, Lease Agreements, Security Deposits, Operational Forms, Rent Increases, Oakland’s Notice of Rent Adjustment Program (RAP Form)

Landlord 104 D ATE & TIME

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TUESDAY, JANUARY 28; 2:00 P.M. - 3:30 P.M.

Members: Free; Non-members: $69 Dan Firestone, CIC Tenant Screening Dos and Don’ts, Validating Residential Rental Applications, Processing a Report, Interpreting a Report, And More

Online Registration at ebrha.com/education

All classes and workshops are held at the

Sign up, pay registration fees and receive reminders online.

EBRHA Education Center 360 22nd St., Suite 240 Oakland

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From Start to Finish, EBRHA Integrated Leasing

INTRODUCING INTEGRATED LEASING Marketing • Rental rates set using real-time market and comps database • Best-in-class advertisements created using professional photographs • Your property advertised on all major apartment and relocation websites

Leasing • Signed leases, prepaid rent, and security deposits collected for hand-off to owner/manager • Rest easy knowing that we do all the hard work • Your job — collect more income on your valuable asset

Touring • Prospective tenants schedule tours via phone or online • Appointments available 12 hours a day, 7 days a week • Tours conducted by licensed leasing agents, familiar with building and neighborhood

Screening • Prospective tenants screened and qualified using thorough rental application • Employer and previous landlord references checked • Owner/manager approves tenants or leasing staff can select • Applicant notified as early as 24 hours

Save time and make more money by using EBRHA Integrated Leasing

Fills Your Units with High-quality Tenants Faster

What is integrated leasing?

Integrated leasing is a turnkey solution that includes marketing, touring, screening and leasing your rental property. Taking into account your property profile and leasing criteria, integrated leasing results in your units being occupied by your ideal tenant faster, and at an optimal rent, saving time and increasing ROI and property values.

Why use integrated leasing?

Owners use integrated leasing for a variety of reasons. Some owners want to hand-off this portion of their business so they can focus on other aspects, like expanding their portfolios.

Others use integrated leasing so they can scale back their involvement, and simply focus on property management or finances.

My leasing process seems to be working well.

Why change it?

In the lifespan of a residential property investment, the factor that owners have the most control over is income, which comes down to effective leasing. Most owners would be shocked to realize they are leaving money on the table: property managers and resident managers have very little incentive to maximize rents, instead targeting a quick and easy process. As a result, owners feel that leasing is simple, even though their leasing process is effectively losing money.

What does it cost?

EBHRA offers members the lowest commission in the leasing industry, anywhere from 25 - 90% of one month’s rent, depending on several factors, including number of units in the portfolio.

How will I make more money?

Integrated leasing has proven to decrease vacancy downtime by 9-12 days and increase rent by 5% or more. Those who use Integrated Leasing will immediately make higher net income after expenses and achieve significantly higher asset value on their property.

How is documentation handled?

The entire process is online and streamlined.

Applicants are screened with thorough background checks, credit history reports, income verification, and landlord references. All rental forms, property disclosures and leasing documents are processed, making it easy and stress-free for owners and renters. This results in faster leasing, and renters love it.

How do I know the status of my unit?

Owners have an online dashboard where they can check on the status of their property’s leasing process in real-time, including tenant leads, property tours, and the ability to view applications as soon as they’re complete.

Activity is monitored very closely, and users are provided with updates on a regular basis.

Powered by

For more information, go to www.ebrha.com/leasing

RECOGNIZING LEADERS

1ST ANNUAL AWARD

O

& Hol

ver 70 EBRHA members

and guests attended the 1st Annual Awards Ceremony and Holiday Reception, honoring leaders in the East Bay rental housing community, including best landlord member, vendor and property management company of the year, as well as goodwill ambassador.

Past Board Member Daniel Bornstein and Board Members Emeritus Fred Morse and Carlon Tanner were also acknowledged for their years of dedication to the Association. Congratulations to all the winners! We look forward to hosting this event again in 2014. RH

PHOTOS BY ESTEBAN CORTEZ

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DS CEREMONY

liday Reception

Award Winners Member of the Year Charlotte Woodard Property Management Company of the Year Bay Property Group Vendor Member of the Year Bay Area Contract Carpets Goodwill Ambassador Moretha Parker

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FEATURE

Participants and staff members of the Center for Elders’ Independence in Oakland take part in a physical exercise to stay active

Providing Care to Elders The Center for Elders’ Independence and PACE helps aging tenants stay safe in their homes

BY GRANT CHAPPELL

I

first learned about Center for Elders’ Independence back in 2009 through a long–time supporter whom I had met through real estate work. I was in my third year on the EBRHA Board at the time. Healthcare was becoming more of a hot button issue as the Affordable Care Act was in the nascent stage before ultimately becoming law the following year. Getting involved in volunteer work for CEI, and ultimately joining their Board of Directors, has opened my eyes to a model of healthcare that is second to none in my opinion.

Aging Tenants

As California ages — the over-65 population will double in the next 10 years — and the number of elderly renters rises, property owners are often faced with tenants who become frail and less able to care for themselves. This can expose tenants and the owner to safety hazards, such as fires when someone forgets to turn off the stove, or floods when water is left running. What can a landlord do when a tenant seems to need help?

Most brokers, property managers and owners have come across similar situations in dealing with long term, elderly tenants. Often times the owner or manager becomes the de facto “family” in assisting with issues that come up later in life.

These challenges are often not widely talked about as resources are few. If the tenant does not have family nearby to turn to with these difficult decisions, what options are there for the property owner?

Alternatives for Elders

Most people would much rather remain at home with some level of independence, and many landlords would prefer not to evict long-term tenants if it can be avoided.

In many places, moving to a nursing home may be the only option for someone with significant physical and/or cognitive decline.

In the East Bay, frail, low-income seniors have an excellent alternative: the nonprofit Center for Elders’ Independence (CEI), a Program of All-inclusive Care for the ebrha.com

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“CEI believes that all seniors deserve to age with dignity. Every day, CEI provides all the care frail seniors need to continue living independently in their homes, and relieves family members and friends struggling to care for their loved ones.”

Bed bugs feces in a wall outlet

Elderly (PACE). CEI offers comprehensive, integrated health care and social services designed to keep seniors functioning at their highest possible level, so they can stay living safely and with dignity in the place they call home. Nationally, there are 96 PACE organizations in 31 states.

I joined the CEI Board of Directors in 2010 because they do such vital work caring for the most vulnerable members of our community. Later, when the Fund for Elders’ Independence (FEI) was formed to support CEI, I became a founding FEI trustee. In these roles, I’ve been able to observe the organization’s development and growth to its current enrollment of more than 600 seniors who might be living in nursing homes if it were not for CEI’s comprehensive care.

The three PACE Centers in Oakland and one in Berkeley serve seniors in central and northern Alameda County and West Contra Costa County, from Hayward and Oakland, to Richmond and San Pablo.

A Safe and Healthy Environment

Whenever I visit, the centers are always humming: seniors socializing, enjoying art projects and musical entertainment, playing games that exercise their brains, and getting physical exercise so they can keep moving.

CEI’s pastel-colored buses are a common sight on the freeways and in our neighborhoods, bringing participants to the centers for health care, activities, 20 RENTAL HOUSING

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and lunch, or taking them to outside appointments and then back home.

“We sometimes get calls from property managers concerned about a frail tenant,” CEI Outreach/Intake Director Marvin Gibson said. “We can quickly go out and screen the person for eligibility for CEI-PACE. If the person doesn’t qualify for our program, we can refer him to other community resources.”

For instance, if you have a tenant who is hoarding and then, because of medical conditions, may be losing her balance, afraid to go outside, not eating right because she can’t go shopping, and falling so the paramedics are constantly showing up, CEI-PACE can help stabilize things.

Providing Home Care

Home care aides can also go in and clean the apartments, the CEI occupational and physical therapists can survey the apartment and make improvements, such as installing grab bars, to prevent falls. Also, a transportation driver will come to the door and into the apartment to escort a senior to the PACE Center clinic and day center, and to deliver medications and equipment. CEI can even arrange a shopping service, meal delivery and aides to prepare meals in the apartment.

“CEI’s PACE program has been incredibly effective in stabilizing many of our residents at Satellite Affordable Housing Associates,” Director of Resident Services Shashi Jivan said. “Our residents who participate in the CEI program are receiving extensive medical care, ongoing

ebrha.com

services such as physical therapy, in-home care services, day center activities, and transportation to and from CEI, and to all medical related appointments. This incredible partnership and the services that our residents receive are integral to their ability to live independently at our properties and age in place successfully.”

CEI Program Benefits

CEI provides and/or pays for all medical care (24 hours a day) and all medications (home-delivered). Its four day centers each include a fully equipped geriatric clinic, recreational activities, hot meals, rehabilitation therapy, social services, home care and transportation.

Participants have access to a physician, specialists and nursing care; prescription drugs and durable equipment; physical, occupational and speech therapies; dental, eye and foot care; surgery and diagnostic tests; and inpatient hospital, emergency and nursing home care.

CEI social workers and home care nurses regularly visit each participant at home to assess safety factors, arrange home-delivered meals or help with managing finances/paying bills, supervise personal care aides, assist with organizing belongings, and help with medications and proper use of assistive equipment.

“If a participant’s environment changes, such as a move or return from a hospital stay, we go and check on them,” CEI Home Care RN Ellen Swords said.

“If they’re having trouble with their medications, or they’re on a new medication, we’ll visit to make sure that they understand. If they’re not feeling well, we go check on them. We visit to draw blood, give shots, change bandages and teach family members. We communicate everything we see and do with the service that needs to know, and bring it to the CEI Interdisciplinary Team. And on top of that, if a participant needs supplies urgently and there isn’t a driver available, we’ll go. We also take turns being on-call.”

This intensive case management means that CEI staff knows the participant’s

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A Tour of the Center for Elders’ Independence

home environment and can intervene quickly to prevent a situation from getting worse.

CEI works with family members and significant others, including neighbors and landlords, to see that seniors get the help they need to stay independent with a good quality of life.

A CEI bus transports a program participant to the Downtown Oakland center. Participants are transported to the centers for health care, activities, lunch, and to important outside appointments and back home.

A CEI participant sits in the Downtown Oakland center as a staff member reads news of the day out loud from her phone.

CEI participants socialize at the Downtown Oakland center. Aside from playing games that exercise their brains, participants do physical activities to stay active.

22 RENTAL HOUSING

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ebrha.com

CEI believes that all seniors deserve to age with dignity. Every day, CEI provides all the care frail seniors need to continue living independently in their homes, and relieves family members and friends struggling to care for their loved ones.

CEI serves some of the toughest areas of Oakland. I began to see the stability they bring to the community in allowing seniors to stay in their home through the final years of their life. In many cases, the participant has lived in the same home or apartment most of their adult lives and do not want to move into a nursing home.

Similar to the way in which private landlords provide quality housing throughout the county, CEI plays an important role in maintaining a strong, vibrant community that should be recognized and celebrated.

I urge rental property owners who find themselves in the default role of caregiver for a tenant who becomes frail to call upon CEI to ensure the safety and security of your tenants. Whether your tenant is an advanced age with chronic health conditions, or whether your tenant lives alone or with others, I encourage you to call. For more information on CEI and PACE, visit www.cei.elders.org or call Dianna Garrett at 510-433-1150.

I’m proud to be part of this worthwhile organization and advise its leadership on business and fundraising matters.

Safe housing is an important aspect of independence for seniors, and CEI complements our professional interests, as well. RH

Grant Chappell is the Vice President of NAI Northern California and a Board Member at the Center for Elders’ Independence. He can be reached at grant@nainorcal.com or 510-9724941.

PHOTOS: ESTEBAN CORTEZ

Aging With Dignity

WELCOME NEW INDUSTRY PARTNERS

BATHROOM & KITCHEN REMODELING

Keith Berry 510-747-9713 www.aptmaintenanceinc.com

GLASS & GLAZING

BANKING/LENDING

LEASING

Ben Moazeni 510-644-2522 www.albaglass.com

Neil O’Callaghan 415-315-8901 neil.ocallaghan@chase.com

Fredric Harper-Cotton 510-689-4048 www.agentaccessba.com

For our complete list of Industry Partners, see the Member Directory found on page 38 or the online Buyers Guide & Business Directory at www.ebrha.com/directory

East Bay Rental Housing Association 360 22nd Street, Suite 240 Oakland, CA 94612 510.893.9873 | FAX 510.893.2906 ebrha.com TEL

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RENTAL HOUSING 23

COLUMN

ebrha news Conor Murphy Conor is a current EBRHA Board member who worked in commercial brokerages in Washington D.C. for six years on the office leasing side for Trammell Crow Co., CB Richard Ellis, and Colliers International. He moved to California five years ago and started Cadoh Management, a real estate investment and property management company focused on multi-family housing.

New Leadership at EBRHA

Introducing newly elected Board members who will improve our Association for years to come.

BY EBRHA STAFF

E

ach November, several seats become available on the EBRHA Board, and members are encouraged to apply for these positions.

As a Board member, one has the opportunity to shape the future of the Association by participating on a variety of active committees — from membership, to finance, communications, political affairs, and more.

We welcome the following new Board members who will serve a threeyear term, through 2016, and we look forward to their contributions to the Association.

Mark Almeida Mark Almeida has been a resident of Oakland for the past 40 years. He purchased his first multi-unit building in Oakland 35 years ago and slowly has increased his repertoire of 24 RENTAL HOUSING

| JANUARY 2014 |

properties. He was actively involved in real estate development prior to 2010.

He is the President of Adobe Soil & Structures Engineering Contractors, Inc., a local construction company specializing in seismic and structural repairs. He has been in business for the last 25 years. Mark is actively involved in Oakland politics, and has two children.

Symon Chang Symon Chang, P.E., is a Professional Engineer at Symon & Associates, doing building engineering design, structural calculation and seismic retrofits works. He has been a landlord of multifamily apartments in Oakland since 1984, and a licensed civil engineer in California since 1985. He received his MS Degree in Civil Engineering from San Jose State University.

ebrha.com

Sarah Picker Sarah Picker has been a rental housing provider in North Oakland and a member of EBRHA for over 20 years. Her experiences as a landlord, civil engineer, project management professional and community member give her the skills and knowledge to be an effective Board member, whereas her interest and energy in giving back to the EBRHA will keep her active for the duration of her appointment.

Abbe Sultan Abbe is the President of Stone Creek Insurance Agency, which he founded in 2008. The agency has since grown to over 10,000 clients and over $6.7 million in annual premiums. As a new landlord, Abbe joined EBRHA in 2012 to find answers to his questions about renting his condo. Realizing he had much to learn, he became more involved with EBRHA, going to countless classes. He has found the knowledge and experience truly uplifting. Abbe is interested in joining the board because he feels the organization has a lot to offer. He brings energy, a center of influence and a risk management approach to renting property. RH Contact EBRHA staff at 510-893-9873.

COLUMN

happy tenants anything else and with less work. One note: don’t lend power tools, like saws or ladders, to tenants. There is too much liability in that.

Creating Goodwill A longtime landlord provides tips to create goodwill among tenants. BY MARK TARSES

Avoid Ill Will Ill will is a lot more expensive than goodwill. Some of the biggest and most expensive fights between landlords and tenants started off as small annoyances.

Landlords should always fix their tenants’ annoyances quickly, like drippy faucets, or doors and windows that stick. If you see that something is broken, fix it. If your tenant tells you that something is annoying him, assume that he’s telling the truth and deal with it immediately, not when you have the time later on.

budget, and spend all the money you budget.

I think a landlord should spend a minimum of 1% to 2% of Listen to Your Tenants gross rental income on Try to find out what your tenants want, goodwill. That is not but be discreet. Asking “What do you a lot of money, and want?” will get you endless requests! ill-will costs a lot more.

The best purchase is something that I know a landlord who benefits your tenant and adds value to spent $50,000 to evict your property. Try to get tenant gifts that a hostile tenant. The Mark Tarses (pictured) gives away chocolate to his tenants and thinks have a high perceived value. The value to tenant was friendly landlords should spend more time and money on goodwill the tenant should exceed your cost. when he moved into Another great item to consider is a the apartment, but bike shed. Tenants greatly value secure became hostile due to small annoyances ost landlords spend nothing bicycle parking, especially if they are in that the landlord ignored. on goodwill towards tenants, college and near the UC Berkeley campus.

A great example of goodwill that but they should, especially in There are a lot of companies that will landlords can easily follow is getting a cities like Berkeley, Oakland and San deliver and assemble a prefab shed on commercial vacuum cleaner, one that Francisco. It’s not just because these your property. I recommend an all-wood your tenants can borrow from you. A cities have rent and eviction controls, model with a good lock. If you don’t have but because the political climate in these commercial vacuum cleaner — also a secure bicycle storage area, your tenants known as a hotel or industrial vacuum cities is hostile to landlords and because will likely use their living rooms as cleaner — gets a lot more dirt out of we live in a highly litigious society. bicycle sheds. Do you want your tenants I am constantly surprised at how carpets than the vacuum cleaners that to do that, especially in the rainy season? many landlords do not know what most people own. Commercial vacuum Keeping your tenants’ bikes out of their goodwill is. cleaners are available for purchase at apartments benefits you. It prolongs For starters, goodwill is not maintethe Costco Business Center in Hayward carpet life and saves your walls from nance. Goodwill is a gift from you to and they cost around $150. If you buy damage. Tenants will also likely pay more your tenant, and it is money that you one, let your tenants know you have a rent for an apartment with a secure shed are not required to spend. For example, commercial vacuum cleaner and that than one without it. replacing a worn out refrigerator is they can borrow it at no cost. This is an not goodwill. That is maintenance. ideal goodwill item because it benefits Stretch Your Changing locks between tenants is not both you as well as your “Doing a little thing Goodwill Budget goodwill. Periodically repainting your tenants. Clean carpets for your tenant, Do you have another last longer and smell apartments is not goodwill. Replaclike putting an business? I make better than carpets with ing carpets is not goodwill. Mowing extra towel bar in chocolate. Most of ground-in dirt in them. the grass around your building is not the bathroom, can my tenants are college Another good loaner goodwill. That is just doing your job. make the difference students and they all item is a floor steam It is your job as a landlord to maintain between having a like chocolate. A pound cleaner. These are cheap your property. You are not doing your happy tenant and an of chocolates that sells and they get tile and tenants a favor by doing your job. unhappy tenant.” for $30 costs me $3 to linoleum cleaner than To start off, establish a goodwill

M

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make. Whenever I give my tenants a nice box of chocolates, I always get a big smile and a very sincere “Thank You!” I know a landlord in Oakland who owns a vacation cabin near Lake Tahoe, and when he isn’t using it, he lets his tenants stay there. He makes them reimburse him $50 per stay for his cleaning service to tidy up the place after guests leave, but his net cost is nothing.

Another landlord I know owns a Chinese restaurant, so he sends gift cards to tenants on their birthdays with a gift certificate inside for a free dinner for two.

If you’d like to improve your property’s appearance and provide your tenants with a comfortable backyard, a 6-foot redwood picnic table with built-in benches costs $100-200. Your tenant will appreciate it, especially on warm summer days.

When you finish a construction or remodeling job, cut up the scrap lumber into 18-inch lengths and give them to your tenants who have fireplaces. It reduces your junk pile and debris hauling costs, and firewood is a valued gift.

A brushed nickel Kohler shower head costs $50, but it look great, the shower feels great, and it will last up to 20 years.

Replace single glazed windows with double glazed ones. Tenants do notice it when their landlord improves their apartment and buys high quality appliances and fixtures.

Keep your ears open when talking to your tenants. Tenants frequently want things from their landlords but are too embarrassed to ask for them. For example, if a tenant complains that there isn’t a robe hook in the bathroom or aren’t enough towel bars, offer to put them in.

Don’t make your tenant beg for little things that they want.

Doing a little thing for your tenant, like putting an extra towel bar in the bathroom, can make the difference between having a happy tenant and an unhappy tenant, and you don’t want unhappy tenants. RH Mark Tarses has been an East Bay landlord since 1972, renting houses and apartments in Berkeley and North Oakland. He can be contacted at mtarses@gmail.com.

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RENTAL HOUSING 31

COLUMN

esq. & a

Bright Lights Do security lights and cameras on your property create a nuisance for neighbors? BY STEVE WILLIAMS

Furthermore, nothing in the law permits a tenant to intentionally damage a unit. If this is occurring, then you may also have grounds to take legal action against him. —STEVE WILLIAMS

Q

We have had trouble with our neighbors and now want to put lights and cameras on our property, pointing at the street in front of their property. Are we allowed to do this?

What if it was partly in front of our property and partly in front of their property?

Q

We recently put our rental property on the market and one of the tenants has been telling potential buyers about all the repairs that he believes the building needs and what he sees as deferred maintenance. He has never complained to us about any of these “problems.” What can we do?

A

Most real estate purchase/sales transactions require the owner to disclose certain information about tenancies at the property. This commonly results in the seller requesting the tenant to provide information about the tenancy and rental unit, often in the form of a questionnaire or estoppel. When the tenant chooses to disclose this type of information directly to prospective buyers or their agents, there may not be much the owner can do to prevent the tenant from doing so.

An owner is required to provide the tenant with a habitable unit and is not 32 RENTAL HOUSING

| JANUARY 2014 |

relieved of this obligation because of a pending sale of the property. If an owner becomes aware of a complaint about the condition of the unit, even if the complaint is not made directly to the owner, then the owner still has an obligation to respond and perform any needed repairs or maintenance.

So here, in response to your tenants complaints, you should investigate and perform any needed repairs or maintenance. Once you have done so, you should provide this information to any prospective buyer. This information, along with the buyer’s typical independent inspection of the unit, should help alleviate concerns about the condition of the unit.

If you have made all needed repairs and your tenant continues to knowingly make false statements or representations to prospective buyers that prevent or interfere with the sale of the property, then you may have grounds to take legal action against him.

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A property owner may install lights to illuminate his or her own property for safety and security reasons. The owner may not install lights in such a manner that the lights unreasonably interfere with a neighbor’s use and enjoyment of property.

In other words, the lights cannot create a nuisance.

Directing a light to shine on or about a neighbor’s private property may be considered a nuisance. Installing lights that are so bright that they keep the neighborhood up at night may also be a nuisance.

But reasonably illuminating one’s own property or an adjacent public area such as a public street, particularly where there is a history of unsavory conduct, is generally acceptable.

A property owner may also install video security cameras about his or her own property. The cameras should be installed so that they are visible so that people can see that they are being video recorded. The owner, however, cannot use video cameras to record in such a manner that intrudes on a person’s reasonable expectation of privacy. An example of this might be directing a camera toward a neighbor’s bedroom window.

But recording a common area or a public area, such as a street, is generally permissible since a person typically does not have a reasonable expectation of privacy in those areas.

—STEVE WILLIAMS RH

The information contained in this article is general in nature. Consult the advice of an attorney for any specific problem. Steve Williams is an attorney with Fried & Williams LLP and can be reached at (510) 625-0100 or www.friedwilliams.com.

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RENTAL HOUSING 33

COLUMN

the green sheet

EBRHA Launches New Green Committee East Bay Rental Housing Association because they want to get it right.

Our members also have a keen interest in energy efficiency, conservation and green building. To address this interest, EBRHA is excited to announce the formation of the Green Committee. MISSION STATEMENT: EBRHA’s Green Committee provides guidance to our landlord and property manager members, partners, and local municipalities on how to implement green practices and trends in the multifamily sector through the sharing of sustainability information, strategies and tools. GOALS: 1) Help members improve their bottom line by adopting green building best practices; 2) Show members how to operate and maintain property that is compliant with green building laws; 3) Offer local municipalities and agencies insights on how to incentivize landlords to implement green building solutions.

LANDLORDS AND PROPERTY MANAGERS JOIN

Background The Green Committee provides resources and information in our print and digital publications, as well as through our educational programs. We also offer promotions with vendors and partner organizations, like PG&E, StopWaste.org, EBMUD and Waste Management. Issues addressed by the Green Committee include water and energy efficiency, indoor air quality, green renovation and construction, recycling, green turnover practices, waste disposal and reduction, blight, landscaping, and California’s emerging mandatory green building and energy codes. Green building is a defining characteristic of good building design and efficient building operation. It is in our members’ interest as property owners and property managers to have the knowledge, strategies and tools to 34 RENTAL HOUSING

| JANUARY 2014 |

create and maintain well-performing green investments — a performance that goes beyond a stable cash flow in the short term and makes steps to encompass return on investment for the duration of the building ownership or operation. Compared to conventional buildings, green buildings are more durable, more comfortable to live in, have better indoor air quality and yield higher rents.

How To Get Involved We have several exciting initiatives in the early planning stages and encourage our members to participate as the scope takes form. For more information, or to join the committee, please contact green@ebrha.com. RH Dan Antonioli is a green builder, general contractor and the Green Committee Chair.

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Notice of Intent Lease Agreement - Oakland to Enter Renta Applicationrent from Owner the Premises subject

Owner rents to Tenants and Tenants

to the following terms l Premises California and conditions.

Agent) □ Tenant Civil Residential Rental Code Section 1954 _____ (Owner or To______________ □ Guarantor ________________ ____________________ ________________ ____________________ complete a separate application ________________ Terms of Tenancy(Name of resident and all other 18 must rental Each person over occupants in Date ________ premises Move-In Agent for Rent & Notices

Middle

First

Used In The Past Any Other Names You’ve

Look for a n n ou n cem e n t s a bou t u pd at e d f o r m s in ear l y 20 1 4 .

Occupants All Other Proposed

- Name Emergency Contact

Rental History Street Address City State & Zip Last Rent Amount Paid Manager Name Manager Phone Number Reason for leaving

Dates of Residency

Employment Employed By Address Employer’s Phone Occupation Name of Supervisor Monthly Gross Pay

Dates of Employment

Credit Savings Account Checking Account Credit Card

possession) ___________ located at: Deposit (“Resident”) Monthly Rent______________________________________________________ ________________ for the ________________ ___________________________ _________ ________________ Unit ________ (Address) ________________ ______________________________________________________ , (if applicable _____________ ) ________ ______________________ ________(Name) ________________ ______________________________________________________ Photo ID # # ______________________ _, California (City) Social SecurityPLEASE (Address) ________________ Date Birth TAKE NOTICE ___________________________ Last ___________________________ _____ (“Premise that ______________________ and on ________ during normal (Phone & Email) (Zip) s”) ________ business hours, ____ 20______ Tenants [check all the Owner/Ag ________________________ Phone that _ (date), at Cell apply]: ent of the Home Phone ________________________ approximately ________ (Name) ______________________ Premises,(DOB) _______________ Email will enter

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________________________ the Premises (time) ________________________ To make or for the following ________ (Name) ______________________ arrange reason(s) (DOB) for the following ________________________ Relationship Birth Date ________________________ necessary improvements: ________ (Name) ______________________ or agreed(DOB) upon repairs, ________________________________________________ decorations, ________________ ________ (Name) ______________________ alterations (DOB) or ________________________________________________________________ ________________ ________ (Name) ________________ ______________________ ________ ________________ (DOB) ________ Premises ________________ ________________ ________________ ______________________________________________________ _____ ________________ ________ ___________________________ ________________(Address) ________________ ________________ Rent $______________ per month payable _____ in advance ________________ on the ___________ day of each month.

Relationship  To supply _____________ the following Contact - Phone Number Emergency Parking necessar Parking space assigned _____________.

Monthly charge $______________, payabley or agreed upon ________ ________________ with monthly rent. service(s): ________________ Storage Storage space assigned _____________.________________ ________________ Monthly charge $______________, ________________ payable with monthly rent. ________________ ________________ ________ Prior Residence _____________ Rent Payments ________________  Previous ElectronicResidence ________________ Funds Transfer (EFT)  Personal check ________  Cashier’s check or money order ________________ ________  Cash________ Current Residence _____ ________________ Security Deposit  $______________.

To show the ________________ Premises to _____ prospective or actual purchase Late Charge $______________ if Owner does not Notice rs, mortgage receive rent full within _______ days after the due ofinentry es or tenants. date. based on the above, may being for sale Returned Payment be given verbally $______________ in the event any check within or other days is form of payment120 if Resident shall ofreturned

by Tenant the notice. leave payment” or any other reason. for lack Otherwise has been notified of sufficient funds, a “stop written evidence , a 24 hour of the entry copy of this notice is considered in writing of the Premises inside the unit.

Notice in the Term of Tenancy Premises) (Please fill reasonable.

The term of this Agreement is for ____________ out Notice Owner/Agent beginning on ____________ and .ending of Entry below  on _____________.

To show the and leave a signed Premises to (Term) (Date)workers, (Date) or contracto At which time this Lease shall terminate From/To rs performi without further  notice. Any holding over thereafter shall ng repairs From/To install, repair, Owner/Agent result in Resident being for daily rental damagersTo or improvem liable to equal to the current test, market From/To valueor ents. of the unit, divided by 30. A “month-to-month” 13113.7(e subject to the terms and conditions tenancy of this).agreement shall be created only maintain detectors if Owner/Agentsmoke thereafter, and if so accepted, tenancy accepts rent from Resident pursuant to may be terminated by Resident after service upon the Owner/Agent of a written California Health Notice of Termination. Except as prohibited 30-day by law,  & Safety Code month-to-month tenancy may be terminated service upon the Resident of a writtenTo inspect that by the Owner/Agent by Section the installati 60-day noticeEmployment of tenancy. on of aHowever, Prior of termination that “if any tenant or residentconformity Civil Code Section 1946.1 provides waterbed with the California dwelling for less Employmenthas resided in or other furniture Previous one year”, the Owner/Agent Civilthan service upon the Resident of a written 30-day Code the tenancy Section 1940.5(f). may terminate notice.

Current Employment withbyliquid filling material and/or  To perform Pets to insure its Approved pets ___________________________ a move-ou t inspectio _____________________.

A 48 hour written ___________________________ n requested notice of entry

by Resident will constitute Owner’s Utilities pursuant to Owner pays for ___________________________ reasonable California Civil ________________________________________________. notice for this Code Section  Pursuant to type of entry.

1950.5(f)(1). a court order.

Tenant’s Utilities Tenant pays for

Carlon Tanner, Owner/Broker

______________________________________________________

Appliances & Fixtures From/To

Use and Occupancy

_____________________.

If you wish to be present Owner provides ___________________________ or if you have ___________________________ any questions, _____________________. please contact Owner/Agent Name: ________ From/To at: ________________ From/To ________________ General Terms and Conditions of Tenancy ____ Telephone : ________ The Premises are to be occupied and ________________ used only as a private residence by Tenants, _____________ without Owner’s prior written consent, subject to applicable state and local laws. Occupancy by additional persons any six-month period is prohibited without for more than two weeks in Owner’s written consent. Violation of the provisions of this Section is a substantial violation of a material term or Owed On Deposit Balance of the tenancy and is a just cause Form for eviction. provided Name by

Bank/Institution

I have reviewed this page ___ ___ ___

the East Bay Rental Housing Association® www.ebrha.com Form Notice to Enter Dwelling Unit© (11/11)

___ ___ ___ ___ ___ (Tenant initials)

Page 1 of 4

466 40th Street Oakland, CA 94609 Tel 510-428-1864 Fax 510-601-1917 beacprop@pacbell.net

Visit www.ebrha.com/members for updates.

ebrha.com

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community calendar EVENTS & CLASSES

january

february

WEDNESDAY, JANUARY 1

WEDNESDAY, FEBRUARY 4

EBRHA Office Closed

Fair Housing Best Practice and Your Rental Business

WEDNESDAY, JANUARY 8

Angie Watson-Hajjem, Fair Housing Specialist at ECHO Housing Members: Free; Non-Members: $69 2:00 p.m. - 3:30 p.m.

Landlord 101 Members: Free; Non-Members: $69 2:00 p.m. – 3:30 p.m.

WEDNESDAY, FEBRUARY 12*

When and How to Use Notices Matthew Quiring, Attorney Members: $39; Non-Members: $69 2:00 p.m. – 3:30 p.m.

TUESDAY, JANUARY 14*

Oakland: Be Rent Board Ready Jill Broadhurst, EBRHA Members: $39; Non-Members: $69 2:00 p.m. – 3:30 p.m.

MONDAY, FEBRUARY 17

THURSDAY, JANUARY 16

EBRHA Office Closed

Estate Planning for Property Owners Allen Ratcliffe, David White & Associates Members: $39; Non-Members: $69 2:00 p.m. – 3:30 p.m.

TUESDAY, FEBRUARY 18

TUESDAY, JANUARY 21

11:45 a.m.; Contact Pat Smith for more info: (510) 653-5388

Women’s Auxiliary Luncheon Scott’s Seafood Restaurant in Jack London Square Auxiliary Members: $30; Guests: $38;

Women’s Auxiliary Luncheon Scott’s Seafood Restaurant in Jack London Square

WEDNESDAY, FEBRUARY 19

Topic: Rental Market Trends

Landlord Basics Tori Blanca, EBRHA

Speaker: Nick Grotjahn, RealFacts

Members: Free; Non-members: $69

Auxiliary Members: $30; Guests: $38;

2:00 p.m. - 3:00 p.m.

11:45 a.m.; Contact Pat Smith for more info: (510) 653-5388 WEDNESDAY, JANUARY 22

SATURDAY, FEBRUARY 22

EBRHA General Membership Meeting Topics: Taxes Q&A — Miguel Delgado, David White & Associates

Resources for Landlords with Elderly Tenants —

Dianna Garrett and Lenore McDonald, Center for Elder Independence 10:00 a.m. - Noon

Landlord 102 Tori Blanca, EBRHA Members: Free; Non-Members: $69 2:00 p.m. – 3:30 p.m.

SATURDAY, JANUARY 25

EBRHA General Membership Meeting 10:00 a.m. - Noon Topics: • New Laws for 2014 and the California Tenancy: Ron Kingston, EBRHA Lobbyist TUESDAY, JANUARY 28

WEDNESDAY, FEBRUARY 26*

Oakland: Be Rent Board Ready Jill Broadhurst, EBRHA Members: $39; Non-Members: $69 2:00 p.m. – 3:30 p.m.

Landlord 104 Dan Firestone, Contemporary Information Corp.

Members: Free; Non-Members: $69 2:00 p.m. – 3:30 p.m.

WEDNESDAY, JANUARY 29

EBRHA Volunteer Day at the Alameda County Community Food Bank To volunteer and help sort food, go to www.ebrha.com/community or call 510-893-9873 to sign up.

12:30 p.m. – 3:30 p.m.

*Members: $39; Non-members: $69. Mandatory prepayment required; 72 hour cancellation; No Refunds on no shows; Seats fill fast, register in advance! To register and pay, visit ebrha.com/education or call (510) 893-9873. Unless otherwise noted, all classes and events are held at the EBRHA Education Center, 360 22nd St., Suite 240, Oakland 36 RENTAL HOUSING

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ebrha.com

Oakland RENT ADJUSTMENT PROGRAM FEE

Annual fees are $30 per unit and are due March 1. Owners are allowed to pass through $15 to tenants.

BUSINESS TAXES & REGISTRATION

Registration fee is $60 and is due March 1. Tax is based on annual gross rental income at a rate of $13.95 per $1,000 of gross rental income. Tax renewal declarations are mailed at the beginning of the year.

LANDLORD PETITION FOR EXEMPTIONS

Claims covered include new construction, substantial rehabilitation, and single-family homes or condominiums.

ANNUAL ALLOWABLE RENT INCREASE

2013-14 (2.1%) A CPI increase of 2.1% became effective on July 1, 2013. Tenants may only receive one increase in any 12-month period, and the rent increase cannot take effect earlier than the tenant’s anniversary date. In addition, California law requires that for tenancies receiving greater than a 10% increase, a 60-day notice is required; if the increase is 10% or less, a 30-day notice is required. Owners can only impose “banked” rent increases equal to three times the current annual allowable rent increase rate. See schedule at right.

PERI OD

AM O U N T ( % )

JULY 1 ‘13 - JUNE 30 ‘14 . . . . . . . . . 2.1 JULY 1 ‘12 - JUNE 30 ‘13 . . . . . . . . . 3.0 JULY 1 ‘11 - JUNE 30 ‘12 . . . . . . . . . 2.0 JULY 1 ‘10 - JUNE 30 ‘11 . . . . . . . . . 2.7 JULY 1 ‘09 - JUNE 30 ‘10 . . . . . . . . . 0.7 JULY 1 ‘08 - JUNE 30 ‘09 . . . . . . . . . 3.2 JULY 1 ‘07 - JUNE 30 ‘08 . . . . . . . . . 3.3 MAY 1 ‘06 - JUNE 30 ‘07. . . . . . . . . . 3.3 MAY 1 ‘05 - MAY 30 ‘06 . . . . . . . . . . 1.9 JUNE 1 ‘04 - MAY 30 ‘05. . . . . . . . . . 0.7 JUNE 1 ‘03 - MAY 31 ‘04. . . . . . . . . . 3.6 Visit www.ebrha.com/members to see previous adjustments.

CAPITAL IMPROVEMENTS INCREASE FORMULA

FOR FURTHER INFORMATION CONTACT:

Oakland Rent Board 250 Frank H. Ogawa Plaza, Ste. 5313 Oakland, CA, 94612 510.238.3721 | www.oaklandnet.com

(Improvement Costs ÷ Number of Units) 60 months or 5 years REFER TO ORDINANCE FOR QUALIFICATIONS AND AMORTIZATION PERIODS.

Berkeley RENT STABILIZATION BOARD FEES

Annual fees are $194 per unit and are due July 1. Owners are allowed to pass through $4 to tenants.

RATES OF ANNUAL PAYMENT OF SECURITY DEPOSIT INTEREST P E R I OD A MO UN T FEDERAL RESERVE RATES

DEC. 2013. . . . . . . . . . . . . . . . . . . 0.3% DEC. 2012. . . . . . . . . . . . . . . . . . . 0.5% DEC. 2011. . . . . 0.4% (CORRECTED 11/3/2011) DEC. 2010. . . . . . . . . . . . . . . . . . . 0.4% DEC. 2009. . . . . . . . . . . . . . . . . . . 1.1% DEC. 2008. . . . . . . . . . . . . . . . . . . 3.4% DEC. 2007. . . . . . . . . . . . . . . . . . . 5.3% DEC. 2006. . . . . . . . . . . . . . . . . . . 5.1% DEC. 2005. . . . . . . . . . . . . . . . . . . 3.4% DEC. 2004. . . . . . . . . . . . . . . . . . . 1.6%

ANNUAL ALLOWABLE RENT INCREASE

2014 (1.7%) PERI OD AM O U N T

Beginning in 1998, adjustments are not allowed for the year following a tenant’s initial occupancy. To obtain the maximum amount for a specific address, please use the “Rent Ceiling Database” calculator on Berkeley’s Rent Board website.

Visit www.ebrha.com/members to see previous adjustments.

2014. . . . . . . . . . . . . . . . . . . . . . . . 1.7% 2013. . . . . . . . . . . . . . . . . . . . . . . . 1.7% 2012. . . . . . . . . . . . . . . . . . . . . . . . 1.6% 2011. . . . . . . . . . . . . . . . . . . . . . . . 0.7% 2010. . . . . . . . . . . . . . . . . . . . . . . . 0.1% 2009. . . . . . . . . . . . . . . . . . . . . . . . 2.7% 2008. . . . . . . . . . . . . . . . . . . . . . . . 2.2% 2007. . . . . . . . . . . . . . . . . . . . . . . . 2.6% 2006. . . . . . . . . . . . . . . . . . . . . . . . 0.7% 2005. . . . . . . . . . . . . . . . . . . . . . . . 0.9% 2004. . . . . . . . . . . . . . . . . . . 1.5%, + $3 (1% + $3 IF TENANCY CREATED AFTER JAN. 1999)

2003. . . . . . . . . . . . . . . . . . . . . . . . . 0% 2002*. . . . . . . . . . . . 3.5% (NOT TO EXCEED $30) *ADDITIONAL ADJUSTMENTS ARE ALLOWED IF AN OWNER PAID FOR ELECTRICITY OR HEAT.

BERKELEY RATES

FOR FURTHER INFORMATION CONTACT:

DEC. 2013. . . . . . . . . . . . . . . . . . . 0.1% DEC. 2012. . . . . . . . . . . . . . . . . . . 0.2% DEC. 2011. . . . . . . . . . . . . . . . . . . 0.3% DEC. 2010. . . . . . . . . . . . . . . . . . . 0.4%

Berkeley Rent Board 2125 Milvia Street Berkeley, CA 94704 510.981.7368 | www.ci.berkeley.ca.us/rent ebrha.com

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member directory

CONTACTS, PRODUCTS & SERVICES Law Offices of Leon H. Rountree III Leon H. Rountree III 510-343-6299 www.leonrountree.com Law Offices of Marc L. TerBeek Susy Meyer 510-689-0140 www.terbeeklaw.com Matthew Quiring Attorney at Law 510-225-1345 mpquiring@gmail.com Richards Law John Richards 925-231-8104 www.richards-legal.com The Evictors Ed Nagy 510-839-2074 The Shepherd Law Group Michael Shepherd 510-531-0129 www.theshepherdlawgroup.com

1031 EXCHANGE INTERMEDIARIES

Chicago Deferred Exchange Co. Teresa Moss Fluegel 877-448-1031 www.cdec1031.com ABATEMENT SERVICES

P.W. Stephens Environmental Kimberly MacFarlane 510-651-9506 www.pwsei.com APPLIANCE SALES & PARTS

Appliance Parts Distributor Mike De Fazio 510-357-8200 www.apdappliance.com Appliance Warehouse of America David Jepsen 510-921-1071 www.appliancewhse.com Ferguson Enterprises, Inc. Jermane Griffin 916-752-7608 jermane.griffin@ferguson.com

ATTORNEYS - LAND USE/CONDO CONVERSION

APPRAISERS

Access Appraisal: Apartment Specialists Joe Spallone 510-601-1466 www.accessappraisal.com Mark Watts Commercial Appraiser Mark A. Watts 415-990-0025 www.markwattscommercialappraisal.com ARCHITECTURE

Cassandra Adams Architect Cassandra Adams 510-215-5050 cassadams7@gmail.com InsideOut Design Pennell Phillips 510-655-1198 www.aboutinsideout.com ASPHALT/CONCRETE

American Asphalt & Concrete Jeannie Nyberg 510-723-0280, x28 www.americanasphalt.com ASSOCIATIONS

BOMA Oakland/East Bay Stephen Shepard 510-893-8780 www.bomaoeb.org Oakland Association of Realtors Patricia Bouie Hinds 510-836-3000 www.oar.org Oakland Chamber of Commerce Joseph Haraburda 510-874-4808 www.oaklandchamber.com

Law Offices of John Gutierrez John Gutierrez 510-647-0600, x2 www.jgutierrezlaw.com Law Offices of Marc L. TerBeek Susy Meyer 510-689-0140 www.terbeeklaw.com Richards Law John Richards 925-231-8104 www.richards-legal.com ATTORNEYS - REAL ESTATE/ CORPORATION

Burnham & Brown Jack Schwartz 510-444-6800 www.burnhambrown.com Law Offices of John Gutierrez John Gutierrez 510-647-0600, x2 www.jgutierrezlaw.com Law Offices of Marc L. TerBeek Susy Meyer 510-689-0140 www.terbeeklaw.com Richards Law John Richards 925-231-8104 www.richards-legal.com AUTOMOTIVE

Ken Betts Towing Services Ayub Azam 510-532-5000 www.kenbettscompany.com BANKING/LENDING

ATTORNEYS - EVICTIONS

Bornstein & Bornstein Daniel Bornstein 510-836-0110, x1007 www.bornsteinandbornstein.com Fried & Williams LLP Clifford Fried 510-625-0100 www.friedwilliams.com 38 RENTAL HOUSING

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Chase Commercial Josh Milnes 510-891-4545 josh.milnes@chase.com Chase Commercial Ted Levenson 415-945-5430 ted.levenson@chase.com ebrha.com

Chase Commercial Neil O’Callaghan 415-315-8901 neil.ocallaghan@chase.com Cooperative Center Federal Credit Union Chris Perez 510-647-2127 cperez@coopfcu.org Intervest Mortgage Marc Lipsett 510-622-8515 www.intervest-mortgage.com Luther Burbank Savings Larry Miller 925-627-2790 www.lutherburbanksavings.com Torrey Pines Bank Mike Popovich 510-899-7548 mpopovich@torreypinesbank.com BATHROOM & KITCHEN REMODELING

American Bath Enterprises, Inc. Larry Arcadi 510-785-2600 www.americanbathind.com APT Maintenance, Inc. Keith Berry 510-747-9713 www.aptmaintenanceinc.com Ashby Lumber Emily Brown 510-843-4832 www.ashbylumber.com KMK Contracting & Property Services Kevin Knobles 925-292-8667 www.kmkcontracting.com SGK Home Solutions Vladmir Merabian 408-264-6964 www.sgkhomesolutions.com BUILDING MATERIALS/HARDWARE

Ashby Lumber Emily Brown 510-843-4832 www.ashbylumber.com ReStore/Habitat for Humanity Jeff Goodwin 510-251-6304 www.habitateb.org/restore jgoodwin@habitat.ebsv.org CARPET CLEANING

Cleaner Carpets Ron Russell 510-522-1344 cleanercarpet@juno.com CODE COMPLIANCE

Armstrong Development Barbara Armstrong 510-337-1998 barbaraarmstrong@comcast.net COLLECTION AGENCIES

Rent Recovery Service Robbie Cronrod 800-845-1086 www.rentrecoveryservice.com CONDO CONVERSION

Armstrong Development Barbara Armstrong 510-337-1998 barbaraarmstrong@comcast.net CONSTRUCTION

KMK Contracting & Property Services Kevin Knobles 925-292-8667 www.kmkcontracting.com Schafer Construction, Inc. Mike Barker 510-568-7200 www.schaferconstructioninc.com SpottCheck Consulting Susan Spott 510-816-1452 www.spottcheck.com Vasona Construction, Inc. Dan Scharnow 510-413-0091, x203 www.vasonaconstruction.com West Coast Premier Construction, Inc. Homy Sikaroudi 510-271-0950 www.wcpc-inc.com CONTRACTORS/RESTORATION

ARC Water Damage Nina Lauffer 510-835-3073 www.arc-ca.com Belfor Property Restoration Lisa Schwichtenberg 888-543-3473 www.belforusa.com SERVPRO of San Leandro Clayton Barry 510-352-2480 www.servprosanleandro.com DEVELOPMENT

Armstrong Development Barbara Armstrong 510-337-1998 barbaraarmstrong@comcast.net DOORS & GATES

R & S Overhead Garage Door Sean Boatright 510-483-9700, x14 www.rsdoors.com SGK Home Solutions Vladmir Merabian 408-264-6964 www.sgkhomesolutions.com ELECTRICAL SUPPLIES

Ferguson Enterprises, Inc. Jermane Griffin 916-752-7608 jermane.griffin@ferguson.com ELECTRICIANS

City Bay Electric Reggie Stevenson 510-847-1544 www.citybayelectric.com Thomas Electric Co. (TEC) Thomas Hurtubise 510-814-9387 www.tecelectric.net ELEVATOR REPAIRS

Paramount Elevator Corp.

Mark Pipoly 510-835-0770 www.paramountelevator.com

EMERGENCY RESPONSE

Morgan Environmental Services, Inc. Tom Morgan 510-267-0134 www.morganenvironmental.webs.com ENERGY RETAILER

AXA Corporation Purie Infante 415-740-6178 www.axacorp.joinambit.com FINANCIAL PLANNING

David White & Associates Miguel Delgado 925-277-2635 www.dwassociates.com FIRE PROTECTION

Battalion One Fire Protection Mike Herbert 510-653-8075 www.battaliononefire.com Bay Alarm Limor Margalit 510-639-2652 www.bayalarm.com Detect All Security & Fire Amy Roither 510-835-4100 www.detectall.com Sentry Alert David Ingham 510-549-0306 www.sentryalert.com FLOOR COVERINGS

Bay Area Contract Carpets, Inc. Kerry Plain or Ken Scott 510-613-0300 www.bayareacontractcarpets.com Dick’s Carpet One Dan Biles 510-633-9533 www.dickscarpetoneoakland.com GARAGE DOORS

R & S Overhead Garage Door Sean Boatright 510-483-9700, x14 www.rsdoors.com GLASS & GLAZING

ALBA’s Glass Ben Moazeni 510-644-2522 www.albaglass.com GOVERNMENT AGENCIES

Housing Authority of the City of Alameda Mike Pucci 510-747-4325 www.alamedahsg.org Oakland Housing Authority Leased Housing 510-874-1500 www.oakha.org HANDYMAN SERVICES

Halcyon Properties Roger Shane 510-847-7075 rbshane@aol.com

KMK Contracting & Property Services Kevin Knobles 925-292-8667 www.kmkcontracting.com Start to Finish Christopher Bailey 510-727-9128 cpmbailey@sbcglobal.net HAULING SERVICES

KMK Contracting & Property Services Kevin Knobles 925-292-8667 www.kmkcontracting.com HAZMAT, CRIME SCENE, BIO CLEAN-UP

Morgan Environmental Services, Inc. Tom Morgan 510-267-0134 www.morganenvironmental.webs.com HEATING & AIR CONDITIONING

88HVAC Matt Jung 855-884-8228 www.88hvac.com Albert Nahman Plumbing & Heating Albert Nahman 510-843-6904 www.albertnahmanplumbing.com Black Diamond Mechanical Robert Lopez 510-522-4196 robertlopez@blackdiamondmechanical.com DP Heating & AC Daryl Price 510-532-2043 dpheatingandair@sbcglobal.net HEATING & AIR CONDITIONING SUPPLIES

Ferguson Enterprises, Inc. Jermane Griffin 916-752-7608 jermane.griffin@ferguson.com INSPECTIONS

SpottCheck Consulting Susan Spott 510-816-1452 www.spottcheck.com INSURANCE

Capital Insurance Group George Cushing 800-732-6770 www.ciginsurance.com Commercial Coverage Insurance Paul Tradelius 415-436-9800 www.comcov.com Jain L. Williams - State Farm Insurance Jain L. Williams 510-530-3222 www.jainwilliams.com Kelly Lux – State Farm Insurance Kelly Lux 510-521-1222 Kelly.lux.gjcg@statefarm.com Ruben Leon - Farmers Insurance Group Ruben Leon 510-525-6540 rleoncorrea@farmersagent.com ebrha.com

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PFN Insurance Services Nicholas Penland 510-483-6667 www.pfninsurance.com Ruth Stroup Insurance Agency Ruth Stroup 510-874-5700 www.stroupinsurance.com Stone Creek Insurance Agency Tom Lynch 925-297-4202 www.stonecreekinsurance.com SullivanCurtisMonroe Chad Lupia 949-852-5730 www.sullivancurtismonroe.com INTERCOMS & ACCESS CONTROLS

R & S Overhead Garage Door Sean Boatright 510-483-9700, x14 www.rsdoors.com Sound Communication Systems Jerry Dean 510-595-8111 scs4208@yahoo.com INVESTMENT OPPORTUNITIES

Martinez Real Estate Investment Jose Martinez 510-769-0436 LAUNDRY EQUIPMENT

Coinmach Kelly Carrillo 510-429-0900, x54435 www.coinmach.com LEAD, MOLD & PEST MANAGEMENT

Alameda County Healthy Homes Dept.

Julie Twichell 510-567-8252 www.aclppp.org LEASING

Agent Access – Bay Area Fredric Harper-Cotton 510-689-4048 www.agentaccessba.com RentMethod Greg Sirotek 415-335-6814 www.rentmethod.com LIGHTING SUPPLIES

Ferguson Enterprises, Inc. Jermane Griffin 916-752-7608 jermane.griffin@ferguson.com LISTING SERVICE

Rental Roost, Inc. Nitin Shingate 925-357-8783 www.rentalroost.com LITIGATION SUPPORT SERVICES

SpottCheck Consulting Susan Spott 510-816-1452 www.spottcheck.com LOCKSMITH EVICTION SERVICES 40 RENTAL HOUSING

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Golden Gate Locksmith Co Ralph Scott 510-654-2677 kgglocksmith@yahoo.com PAINT SUPPLIERS

Dunn-Edwards Paints Megan Mutimer 415-755-0685 www.dunnedwards.com PAINTERS

JB Painting Josue Landa 510-282-1431 jbpainting001@yahoo.com RDM Painting & Decorating Roberto Diaz 510-421-1908 rdmpainting1@yahoo.com Steve’s Painting & Renovating Steve Fagrey 510-910-6997 www.welovetopaint.net PEST & VECTOR CONTROL

Alameda Co. Dept. of Environmental Health Vector Control Services Daniel Wilson 510-567-6826 daniel.wilson@acgov.org Terminix Robert Sater 510-489-8689 www.terminix.com Times Up Termite Mike Barker 510-568-7200 www.timesuptermite.com PLUMBING - WATER HEATERS

Albert Nahman Plumbing & Heating Albert Nahman 510-843-6904 www.albertnahmanplumbing.com Ethan’s Service Plumbing Ethan Elkins 510-390-4185 ethansplumbing@gmail.com Pacific Drain & Rooter Service Nasir Jalil 510-452-4606 nasirjalil80@gmail.com Roto-Rooter Martin Alvarez 510-755-1262 sanactma@aol.com PLUMBING SUPPLIES

Ferguson Enterprises, Inc. Jermane Griffin 916-752-7608 jermane.griffin@ferguson.com PROMOTIONAL PRODUCTS

Aspire Business Consulting Natalie Koffler 510-919-0914 www.aspirebizconsult.com PROPERTY MAINTENANCE

APT Maintenance, Inc. Keith Berry 510-747-9713 www.aptmaintenanceinc.com ebrha.com

KMK Contracting & Property Services Kevin Knobles 925-292-8667 www.kmkcontracting.com PROPERTY MAINTENANCE SUPPLIES

Ferguson Enterprises, Inc. Jermane Griffin 916-752-7608 jermane.griffin@ferguson.com PROPERTY MANAGEMENT

ACRE Property Management Drew Humphrey 510-527-8700 www.acrebayarea.com Advent Properties, Inc. Benjamin Scott 510-250-7918 www.adventpropertiesinc.com Bay Property Group Robert Goldman 510-836-0110 www.baypropertygroup.com Beacon Properties Carlon Tanner 510-428-1864 www.beaconprop.com Caldecott Property Management Services Ronald Reece 510-594-2400, x226 www.caldecott.com Canyon Pacific Management Tom Scripps 415-495-4739 www.canyonpacific.com Cedar Properties Jonathan Weldon 510-834-0782 www.cedarproperties.com Crane Management Kit Crane 510-918-2306 www.cranemanagment.net East Bay Asian Local Development Co. Frances Rosario 510-287-5353 www.ebaldc.org The Enterprise Company William McLetchie 510-444-0876 ERI Property Management Sasha Bermudez 510-883-7017 www.erirentals.com Lapham Company Jon M. Shahoian 510-594-7600 www.laphamcompany.com Marquardt Property Management Karen or Judi Marquardt 510-530-2050 www.mpmoakland.com Oaktown Urban Properties Michael Moynihan 415-572-0334 www.oaktown-up.com OMM Inc./Mason Management Janice Mason 510-522-8074 www.ommhomes.com

Premium Properties Sam Sorokin 510-594-0794 www.premiumpd.com

Marcus & Millichap David Wolfe 510-379-1200 www.marcusmillichap.com

Shaw Properties Liz Hart 510-665-4350 www.shawprop.com

NAI Northern California Grant Chappell 510-972-4941 www.naikilpatrick.com

Sphinx Property Management Jon Goree 510-798-9299 www.sphinxpm.com

Property Counselors Link Corkery, Inc. Link Corkery 510-886-1212 www.pclclink.com Woodminster Real Estate Co Inc. Nicholas Drobocky 510-336-0202 www.woodminsterrealty.com

Wellington Property Company Jillian Loh 510-338-0588 www.wellingtonpropertyco.com Western Management Property, Inc. Vinnie Mistry 510-451-7317 www.westernmpinc.com Woodminster Property Management Nicholas Drobocky 510-336-0202 www.woodminstermanagement.com PROPERTY MANAGEMENT SOFTWARE

Buildium Sam Clarke 888-414-1933 x152 sam@buildium.com REAL ESTATE BROKERS & AGENTS

Advent Properties, Inc. Benjamin Scott 510-250-7918 www.adventpropertiesinc.com Caldecott Properties Andy Read 510-594-2400 www.caldecott.com CBRE Keith Manson 510-874-1919 www.cbre.com Coldwell Banker – Apartment Specialist John Caronna 925-253-4648 www.eastbayIREA.com Coldwell Banker Commercial Henry Ohlmeyer 925-831-3390 www.coldwellbanker.com Edrington & Associates Steven Edrington 510-749-4880 sedrington@msn.com Home & Investment Realty George Vassiliades 510-710-6826 www.propertiesbygeorge.com Lapham Company Tsegab Assefa 510-594-0643 www.laphamcompany.com Litton/Fuller Group Luke Blacklidge 510-548-4801, x130 www.littonfullergroup.com Marcus & Millichap Eli Davidson 510-379-1280 eli.davidson@marcusmillichap.com

RECYCLING/REUSE

DR3 Mattress Recycling Robert Jaco 510-798-3734 www.mattressrecycling.us RENT CONTROL CONSULTANTS

Alan K. Beales 510-339-9776 Edrington & Associates Steven Edrington 510-749-4880 sedrington@msn.com RENTAL SERVICES

Cal Rentals Elaine Perkins 510-642-3644 www.calrentals.housing.berkeley.edu Eden I & R Ollie Arnold 510-537-2710 www.edenir.org ROOFERS

Fidelity Roof Company Steve Parry 510-547-6330 www.fidelityroof.com Frank Fiala Roofing Frank Fiala 510-582-6929 www.ffialaroofing.com General Roofing Company Michael Wakerling 510-536-3356 www.generalroof.com SECURITY/ SURVEILLANCE

Bay Alarm Limor Margalit 510-639-2652 www.bayalarm.com Detect All Security & Fire Amy Roither 510-835-4100 www.detectall.com Golden Gate Locksmith Co Ralph Scott 510-654-2677 kgglocksmith@yahoo.com R & S Overhead Garage Door Sean Boatright 510-483-9700, x14 www.rsdoors.com

Sentry Alert David Ingham 510-549-0306 www.sentryalert.com SEISMIC CONSTRUCTION

West Coast Premier Construction, Inc. Homy Sikaroudi 510-271-0950 www.wcpc-inc.com SEISMIC ENGINEERING

Earthquake & Structures, Inc. B.K. Paul 510-601-1065 www.esiengineers.com TENANT SCREENING SERVICE

Contemporary Information Corp. (CIC) Dan Firestone 888-232-3822 www.continfo.com TOWING SERVICE

Ken Betts Towing Services Ayub Azam 510-532-5000 www.kenbettscompany.com TREE SERVICE

Coastal Tree Service Hans Waller 510-693-4631 www.coastaltreeservice.com WASTE & WASTE HANDLING EQUIPMENT

DR3 Mattress Recycling Robert Jaco 510-798-3734 www.mattressrecycling.us Waste Management Company David Tucker 510-430-8509 www.wastemanagement.com WATER MANAGEMENT

HydroPoint Colleen Moore 800-362-8774 (day) 415-602-6984 (cell) cmoore@hydropoint.com WELDING - STRUCTURAL & ORNAMENTAL

Vidrio Enterprises Jessie James Vidrio 510-453-8052 jvidrio@msn.com WINDOWS

ALBA’s Glass Ben Moazeni 510-644-2522 www.albaglass.com SGK Home Solutions Vladmir Merabian 408-264-6964 www.sgkhomesolutions.com The Window Specialist Tom From 510-923-1000 www.window-specialist.com ebrha.com

|

JANUARY 2014

|

RENTAL HOUSING 41

ad index

PRODUCTS & SERVICES

EAST BAY RENTAL HOUSING ASSOCIATION

Membership Application for Property Owners and Managers

APPLIANCE PARTS & SALES

Appliance Parts Distributor. . . . . . . . . . . . . 43 ATTORNEYS

Bornstein & Bornstein. . . . . . . . . . . . . . . . . . 29 JOIN TODAY AND RECEIVE BENEFITS SUCH AS:

The Evictors. . . . . . . . . . . . . . . . . . . . . . . . . . 35

FREE RENTAL FORMS

Fried & Williams LLP. . . . . . . . . . . . . . . . . . . 27

MONTHLY MEMBERSHIP MEETINGS

The Shepherd Law Group . . . . . . . . . . . . . . . 11

LEGAL REFERRALS

BATHTUB & SHOWER ENCLOSURES

EDUCATIONAL CLASSES

American Bath. . . . . . . . . . . . . . . . . . . . . . . . . 2

FREE SUBSCRIPTION TO RENTAL HOUSING MAGAZINE

BUILDING MATERIALS/HARDWARE

RENTAL SURVEYS

Urban Ore. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

MANAGEMENT ASSISTANCE

CARPETING & FLOORING

SEMINARS & WORKSHOPS

Bay Area Contract Carpets, Inc.. . . . . . . . . 31

TENANT SCREENING SERVICE

CONSTRUCTION

West Coast Premier Construction. . . . . . . 33 ENGINEERS

Earthquake and Structures, Inc.. . . . . . . . . 27

NAME

West Coast Premier Construction. . . . . . . 33 HEATING & AIR CONDITIONING

COMPANY

DP Heating & Air. . . . . . . . . . . . . . . . . . . . . . 31 INSURANCE COMPANIES

ADDRESS

CIG Insurance. . . . . . . . . . . . . . . . . . . . . . . . . . 5 CITY

STATE ZIP

Ruth Stroup Insurance. . . . . . . . . . . . . . . . . . 11 LENDERS

JPMorgan Chase Bank. . . . . . . . . . . . . . . . . 28

PHONE EMAIL

LOCKSMITH EVICTION SERVICES RENTAL PROPERTY LOCATION

Golden Gate Locksmith Co. . . . . . . . . . . . . 31

ANNUAL MEMBERSHIP DUES (TAX DEDUCTIBLE):

PEST CONTROL

1-2 UNITS = $249.00

Team Too. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3-4 UNITS = $269.00

PLUMBING

5-8 UNITS = $289.00

9-16 UNITS = $299.00

17+ UNITS = $299.00 + $5.00 PER UNIT

CHECK (PAYABLE TO EBRHA)

Albert Nahman Plumbing . . . . . . . . . . . . . . 29 PROPERTY MANAGEMENT

TOTAL DUE:

$

MASTERCARD

VISA

Crane Management. . . . . . . . . . . . . . . . . . . . 33 Maisel Property Management. . . . . . . . . . . 33 AMERICAN EXPRESS

PROPERTY MANAGEMENT & SALES

Bay Property Group . . . . . . . . . . . . . . . . . . . 29 CARD NUMBER

EXPIRATION DATE

ROOFING SERVICES

NAME ON CARD

Frank Fiala Roofing. . . . . . . . . . . . . . . . . . . . 31 General Roofing Co. . . . . . . . . . . . . . . . . . . . 29

SIGNATURE

SOLAR

DETACH THIS FORM AND FAX OR MAIL TO THE ADDRESS BELOW East Bay Rental Housing Association 360 22nd Street, Suite 240 Oakland, CA 94612 TEL

510.893.9873 | FAX 510.893.2906

ebrha.com

42 RENTAL HOUSING

Beacon Properties. . . . . . . . . . . . . . . . . . . . . 35

| JANUARY 2014 |

ebrha.com

Sungevity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 WATERPROOFING

Applied Waterproofing Systems . . . . . . . . 31 WINDOWS, DOORS & SIDING

SGK Solutions.. . . . . . . . . . . . . . . . . . . . . . . . 44 Acceptance of an advertisement by this magazine does not necessarily constitute any endorsement or recommendation by EBRHA, express or implied, of the advertiser or any goods or services offered.

1.800.447.4926 APPLIANCE PARTS DISTRIBUTOR Serving The Apartment And Builder Industry Since 1963 Largest Appliance Parts Inventory In NorCal!

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B.

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B. Whirlpool 1.6 cuft Capacity Over-the-Range Microwave • 1000 Watts • One Touch Cooking • Auto and Time Defrost • 2 Speed Fan • Convertible Venting Option • Night Light

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F.

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Prices subject to change without notice

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339.00

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D. F. Whirlpool 17.5 cu. ft. TopFreezer Refrigerator

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We’re Not Just About Parts. We’re Trained Professionals. www.apdappliance.com San Leandro 16200 East 14th St. 510.357.8200

Fremont 37250 Fremont Blvd.

510.490.0600

Dublin 6843 Dublin Blvd.

925.828.5800

925-344-5755 877-264-6964

(Call Now For a Free Estimate)