low-pressureDealingIGEM/G/13with supply WIN: ESi’s new 6 Series heating control Technical essentials Unsafe situations PLUS guidance on flues in voids GasREGISTERED THE ONLY OFFICIAL INDUSTRY PUBLICATION Issue 162 September 2022 Are you ready for Gas WeekSafety2022?
† In a recent customer survey, 105 out of 116 respondents (90.5%) answered ‘Strongly Agree’ and 11 out of 116 respondents (9.5%) answered ‘Agree’ to the question “I would recommend HWOS to others” * Subject to availability and location. Order cut-off times vary by courier and day of the week. Certain bank holidays excluded. See hwos.co.uk for details. www.hwos.co.uk • 01388 760 333 • sales@hwos.co.uk Gas, LPG, Oil & Heating Spares • Shipped and Delivered 7 Days a Week.* www.hwos.co.uk • 01388 760 333 • sales@hwos.co.uk Gas, LPG, Oil & Heating Spares • Shipped and Delivered 7 Days a Week.* Heidi, Aquaflow of Sheringham I can’t thank the team there enough I have never dealt with anyone at HWOS that isn’t friendly, professional and helpful Your service stands above and beyond many suppliers We think our service is out of this world, but don’t just take our word for it100% of our customers would recommend us to others.† We think our service is out of this world, but don’t just take our word for it100% of our customers would recommend us to others.†
In this issue REGISTERED GAS ENGINEER 09 News CO safety warning on Belling, Stoves and New World gas grills; New requirements on fitting CO alarms in England; Heating acancer;supportscompanyfamiliesbattlingHydrogenwillplaycriticalroleinnetzero 15 The good, the bad and the ugly 19 Letters 20 backTechnicaltobasics Dealing with unsafe situations 22 backTechnicaltobasics Guidance and frequently asked questions for gas engineers working on flues in voids 28 Technical Responding to CO alarm activation: guidance on the new supplement to IGEM/G/11 www.gassaferegister.co.uk 03 Issue 162 September 2022 04 Gas Safe news Gas Safety Week is nearly here, and this year’s Get in the Know theme will encourage people to ask questions about gas safety, no matter how silly they might seem PLUS Reminder to leave enough time to arrange your ACS exams before your qualifications expire 06 Working at Gas Safe Register Two new inspectors answer our questions about what it’s like to work at the Register, and how their previous experience as gas engineers gave them skills and confidence Competition Your chance to win the newest 6 Series heating control from ESi 30 Reporting gas theft Do you know how to spot the tell-tale signs that gas theft may be taking place? 42 Your business How to price work, get paid –and be profitable 45 Products The latest launches from andMartindale,Drayton,ResideoVokèrabyRiello 46 Product focus Navien’s new combi crossover boilers put hot water first 36 Controls Smarter controls and underfloor heating can help people save money; the benefits of open connectivity; higher energy prices could see a surge in the uptake of heating controls; next-level integration of modulating controls Win Page 51 33 Technical IGEM sets out its new guidance on dealing with low-pressure supply
Why does it take so long
Gas Safe Register, PO Box 6804, Basingstoke, RG24 4NB. Email: register@gassaferegister.co.ukenquiries@gassaferegister.co.uk,ortechnical@gassaferegister.co.uk Managing editor: Scott scott.darroch@gassaferegister.co.ukDarroch Editor: Nicki editorial@registeredgasengineer.co.ukShearer News: Jennie Ward news@registeredgasengineer.co.uk Publisher: Peter publisher@registeredgasengineer.co.ukMcCreary Technical consultants: Carl Banister, Stephen Gallagher, Jonathan Palmer Production: Mark Turpin Advertising enquiries only: Ian Carter ian@rgemagazine.co.uk Additional print subscriptions £25 per year email: wgardiner@circdata.com, Tel 01635 869 868 The views expressed in this magazine are not necessarily those of Gas Safe Register. The publishers will accept an advertisement or other inserted material only on the condition that the advertiser warrants that such advertisement does not in any way infringe copyright or contravene the provisions of the Trade Descriptions Act. All copy is subject to the approval of the publisher, who reserves the right to refuse, amend, withdraw or otherwise deal with advertisements submitted to it at its absolute discretion and without explanation. All advertisements must comply with the British Code of Advertising Practice. ABC membership approved 19 March, 2009. Registered Gas Engineer is written, designed and published by The Team on behalf of Gas Safe Register. 30 Park Street, London, SE1 9EQ Jan-DecCIRCULATION:2021 80,070 FROM THE EDITOR TComment he energy price crisis is moving so fast that anything we write now about potential further government support or additional measures to help householders will probably be out of date by the time you read it. But the cost of how the nation will stay warm in their homes this winter has never been a hotter topic. Whether people have gas boilers or heat pumps, it’s all going to cost a lot more, putting pressure on household budgets in a way that would have seemed unthinkable a couple of years ago. And although nothing can cushion this impact completely, there are measures that people can take now to improve the efficiency of their heating systems. Updating their controls is one, and in this issue we look at the different ways they can help keep costs down and homes cosy. Next month, we’ll be focusing on how gas engineers can help keep older boilers working for longer to save strapped-for-cash homeowners the cost of a replacement. If you have any top tips you’d like to share, let us know at: editorial@registeredgasengineer.co.uk Nicki Shearer, editor 04 September 2022
One of the common queries that gas engineers raise with the Register is: “I re-sat my ACS last week, so why can’t I renew my registration online now?” The answer is that when you sit your ACS exams at your local centre, it can take up to four to five weeks for the paperwork to be processed and uploaded to Gas Safe TrainingRegister.centres have 10 working days to check and audit your paperwork, which includes carefully checking that every question has been answered correctly, checking that previous certificates and photos are provided and that all forms have been completed correctly. If the training centre identifies any issues at this stage, it may have to contact you in order to correct them. Even something as simple as a missing signature can causeOncedelays.thepaperwork has been audited by the training centre, it will post your paperwork to the certification body, which can take a few days, depending on the mail. The certification body also
Last month, in response to the letter from P Edwards “Competent one day, incompetent the next”, Gas Safe Register stated that expiry of a gas engineer’s core qualification would cause the expiry of qualifications linked to it. This should have read: “If the core qualification expires, all qualifications linked to the core qualification are not valid until it has been retaken.”
Correction
Every day of the week has a different theme, and it’s easy for you to get involved and use and share these themes when you download the Gas Safety Week toolkit. The free toolkit provides everything you need so that it’s easy to create a fresh and eye-catching social media post every day, including bright images and animations. And there are posters, logos, leaflets articles, factsheets and banners for your website too.
Daily themes on social media
Are you ready for Gas Safety Week? 2022 has 10 working days from the day it receives the pack to carry out its audit of the paperwork. This also includes checking that every question has been answered correctly, checking previous certificates and photos are in place, and that all forms have been completed correctly. Any issues picked up at this stage are highlighted to the training centre, which may have to contact you. Once the certification body is satisfied with the paperwork, it contacts Gas Safe Register to update your records. Some certification bodies offer a fast-track facility, for a fee, and this will speed up the process –but only when the paperwork reaches the certification body. Leave enough time Gas Safe Register’s advice is to make sure that you take these timescales into account and arrange your ACS exams in plenty of time before your qualifications expire. This will help to avoid the situation where you cannot carry out gas work until the paperwork has been processed. Don’t forget that you can re-take your ACS up to six months before they expire and still retain the original expiry date. Remember to sign your certificate when you receive it and keep it in a safe place. You will need the certificate for your next re-sit or if you add on any qualifications. If you lose the certificates, you will need to obtain copies from the certification body, which will cost you an administration fee and add to your stress levels. to Gas Safe?
Gas Safety Week is nearly here, and it’s not too late for you to get involved and help spread awareness of the importance of gas safety among your customers, friends and family. This year’s theme is Get in the Know, and the campaign will encourage people to get clued up on the signs and symptoms of unsafe gas appliances in their home – whether they’ve just moved in or have been there for a number of years. Dion Dublin will be the public face of Gas Safe Register’s campaign. The TV property expert will be teaming up with the Register to champion why it’s never been more important to be gas savvy and will help give people the confidence to ask questions about their gas safety, no matter how silly they may seem. New research to be launched during the week has found that more than one-third of gas engineers say they see more faulty appliances and gas safety problems in homes where householders are relatively new to the property. They also say they want gas safety to be more of a priority than it is now for all parties involved in the
12-18 September
to upload my ACS
thewillFacebookwatch(APPCOG).CarbontheSheermanwithParliamentalsocompetitionsItGooglemedia,advertisingwillprocess.home-movingGasSafeRegisterberunningonsocialYouTubeanddisplayads.willalsoshareonFacebook.GasSafetyWeekwillbebackattheHousesofon15September,aneventhostedbyBarryMP,co-chairofAllPartyParliamentaryMonoxideGroupYou’llbeabletoitonGasSafeRegister’spageandtheRegisteralsobelivetweetingfromevent.
www.gassaferegister.co.uk 05 REGISTERED GAS ENGINEER | GAS SAFE REGISTER NEWS
Monday Get in the know about gas safety Tuesday What to consider when buying/selling a property Wednesday Carbon monoxide awareness Thursday Renting a property Friday Avoid illegal cowboys Saturday How to check a registered engineer Sunday Winter safety tips Using the toolkit
If you’re looking for more ideas about how to get involved, you can sign up for the toolkit at: www.gassaferegister.co.uk/gas-safety/gas-safety-week
Daniel: I’m confident because I’ve been a gas engineer as well. I take a lot of pride in what I do and it’s good to be able to utilise that knowledge as an inspector.
Daniel: I was a commercial and domestic gas engineer, then gas operations manager at Cornwall Council before moving to a major boiler manufacturer as a senior engineer.
What do you enjoy about being an inspector?
Daniel: It was always my ambition to work for Gas Safe, it’s where I wanted to get to in my career. I was referred by a friend but I didn’t take any persuading, it was something I was really keen to do, although I thought it might come a few yearsI’velater.done a variety of work: I’ve held domestic and commercial gas, LPG and renewable technologies like heat pumps, and being an inspector ties it all together and I use that knowledge when I’m inspecting businesses.
Samuel: It’s definitely one of those jobs that you learn as you’re doing it. And we know where to cross-reference things if we’re in doubt.
Samuel Ball: Staffordshire and Cheshire. Daniel Phillips: Stockport and Manchester. What did you do before you joined Gas Safe Register?
What area do you cover?
Daniel: Having had hands-on experience and specific, specialised training in working for a manufacturer, you get to
“I’ve been a gas engineer and I take a lot of pride in what I do. It’s good to be able to utilise that knowledge as an inspector.”
06 September 2022
We talk to two new inspectors who joined Gas Safe’s North-west team earlier this year about why they joined the Register, and how their previous work as gas engineers gave them the skills and confidence they needed to try something different.
Daniel: I knew what I was getting into from a colleague and friend who was already an inspector and who thoroughly enjoys it, so he put me in the picture. I had a really good insight into what it would be like and it has lived up to that. I really enjoy it.
What new skills have you had to learn?
Samuel: It was a whirlwind at first, and training is ongoing. I started in the Basingstoke headquarters for a week, learning everything you need to know about Gas Safe Register and what it’s about. Then there’s a probation period and a lot of our training is in the field, directed by our manager Alan Thornton. He wants us to succeed and to do things our own way.
How does the job compare with what you thought it would be like?
Daniel: There’s a lot of training with a range of specific modules. When you first start, there are modules that you have to complete and then you move on to other topics – for example, LPG on Guernsey and how the regulations differ slightly from those in the UK. And if there’s an area in which you want to brush up your knowledge, there’s a module for it – they’re really good.
Samuel: There’s a clear outline of what an inspector does but how you fill it in is up to you, provided that you follow the processes and procedures, and the managers will help you to become the best version of you. The inspectors are all very different, with different backgrounds, and that makes us a strong team.
Samuel: Don’t ever think you’re not good enough: apply, and you might be surprised. Questioning your own knowledge is normal: you must know your basics of gas safety but you’ll learn a lot on the job and grow.
It’s been the best career move I’ve ever made.
What has your first few months been like?
Daniel: I’ve always had a good grasp of the Unsafe Situations Procedure (IGEM/G/11), the Building Regulations and things like that, but it’s about having a real in-depth knowledge of those to the point where you know what the British Standards say – to be very specific.
Samuel: I had mixed feelings about leaving my old work behind. But there are a lot of similarities and it’s allowed me to develop into who I want to be while still being who I was before.
What would you say to people reading this who are thinking about working with Gas Safe Register?
Samuel: I set up my own plumbing and heating business in 2014. I had been doing my ACS and, six years ago, Grove Assessments in Stoke asked me if I wanted to join them as an ACS assessor and trainer, which I did alongside being a gas engineer on the tools. I’ll forever be grateful for that opportunity.
Daniel Phillips
Daniel: If you have safety and quality at the forefront of everything you do, then I wouldn’t hesitate to apply to come and work at Gas Safe Register.
What made you apply to become an inspector? Samuel: I wouldn’t have thought it was a job for me, it wouldn’t have occurred to me. But a friend in the Technical Team got in touch and said a job has become available in your area. I did think, do I want to do that? When I applied, I still wasn’t sure and it was only when I had the interview that I thought, I want this job, maybe I can do this.
How does it compare with your previous role?
What’s it like to work at
Samuel: You’ve got a rough idea of what you think it’s going to be like but as an engineer you tend not to have a lot to do with Gas Safe and you don’t know what really goes on. Then you join and realise it isn’t just about seeing businesses, it’s about everything else too – customers, technical support – it’s huge. It’s a lot better than I anticipated, the furthest I usually have to travel is about an hour: I thought I’d be covering a larger patch.
I really enjoy it and I’m fortunate to work with a good group of lads.
REGISTERED GAS ENGINEER | GAS SAFE NEWS www.gassaferegister.co.uk 07 Gas Safe Register? understand the products, processes and regulations. Doing things by the book is something that I apply day to day as an inspector, and following things to the letter becomes second nature. What do your family and friends think about you joining the Register?
Samuel: My dad is a manager at a merchant and he was proud of the business I had built up, but he fully supported and encouraged me to join Gas Safe. They were really pleased for me: they knew how much I wanted to work here. How do you spend your time when you’re not at work?
The managers will help you to become the best version of you.” You can see the latest opportunities at Gas Safe Register by logging into your online account, and don’t forget to follow Gas Safe Register and Registered Gas Engineer magazine on social media. Samuel Ball ECO HOTHEATINGELECTRICSMART&WATER THE FUTURE OF5 WARRANTY 01698 electric-heatingcompany.co.uk820533 *5 Year Warranty is on boilers registered within 60 Days of purchase On Demand Heat Instant DHW Energy Efficient
does but how you fill
“There’s a clear outline of what an
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Samuel: I’m still trying to get used to having spare time as I now have set working hours. The ability to switch off and turn my phone off is something I’ve not experienced for a long time. It affords me the time to rediscover myself. Recently I booked the day off to do the ‘I’m a celebrity get me out of here’ challenge in Manchester, which was really fun. Daniel: My real interest is mountain biking: I travel around the UK visiting different trail centres and bike parks. I also love to travel with my wife and 18-month-old little girl. ■ inspector it is to you.
up
Daniel:
R290 GWP 0,02 GLOBALWARM NG POTENTIAL (GWP100 gem IPPCAR6) The next generation of heat pumps: The new Vitocal 150-A With a flow temperature of up to 70°C, the new Vitocal 150-A is ideal for retrofits. It achieves its high efficiency by using R290 (propane) refrigerant, which is particularly environmentally friendly with an ultra low global warming potential of 0.02 (GWP). The compact design saves up to 60 percent of the space required and reduces installation time by up to 90 minutes, compared to conventional heat pumps.
New requirements on installing carbon monoxide alarms come into force in England next month (October).Thegovernment has published guidance supporting the requirements for smoke and CO alarms in all rented homes, and for CO alarms when boilers are installed in new and existing homes, irrespective of tenure. The key changes are: • CO alarms will be mandatory in rooms with any fixedcombustion appliance (excluding gas cookers) in privately rented homes and social housing • CO alarms will also be mandatory when any fixed combustion appliance is installed or replaced, excluding gas cookers, in all homes.
John Rowe, HSE policy lead for gas safety, says: “Gas is an incredibly safe way of fuelling your house. Serious incidents are still extremely rare, although of course for those involved they can be devastating.“Weshould all be careful and not unduly concerned about using gas in our homes. We’re encouraging householders to get a gas check. Doing so could save them money in the long run but will also keep them safe.”
HSE is encouraging people to get their gas checks done before the weather turns colder and households use more gas.
Gas appliances should be checked regularly and regular servicing can also help them run more efficiently and, in turn, save money on household bills. Help is available for people struggling to pay for checks, says HSE. In some circumstances, suppliers can offer free gas safety checks through the Priority Services Register. Households can find more advice and information by contacting their gasRecentsupplier.domestic gas incidents have attracted significant media coverage and HSE is reassuring people they need to be careful but not unduly concerned.
the tax year for which you need to file a tax return. For example, if you need to file a tax return for the 2021-2022 tax year, you’ll
CO safety warning over Belling, Stoves and New World gas grills
The Office for Product Safety and Standards (OPSS) has issued a safety warning relating to the use of gas grills on certain Belling, Stoves and New World gas range manufacturedcookersbyGlen Dimplex Home Appliances (GDHA). If the gas grill is used with the door closed, there is a risk that dangerous levels of carbon monoxide can build up, posing a significant risk of serious injury or death to those within the immediate environment.
should be
after the end
www.gassaferegister.co.uk 09 REGISTERED GAS ENGINEER | AROUND THE INDUSTRY
• Alternatively, a mains-powered alarm with fixed wiring (not plug-in) should be fitted, provided that the alarm has a sensor failure warning device. Alarms should have an output function for triggering ancillary devices such as remote alarms or specialist alarms for older people and those with disabilities.TheCOalarm should be located in the same room as the combustion appliance and on the ceiling at least 300mm from any wall, or on a wall as high up as possible (above any doors and windows) but not within 150mm of the ceiling. The alarm sited between 1m and 3m horizontally from the appliance. later than October of need later than October to GOV.UK the is getting close. You only have until midnight on 31 October to do this. If you’re submitting your tax return online, you have a later deadline of 31 January 2023. For information about and submitting tax returns, go to GOV.UK and search ‘Self Assessment tax return telling HMRC about your income using Self Assessment, or submitting your tax return late, could mean that HMRC charges you penalties and interest. queries about Self Assessment, go to GOV.UK or call HMRC’s Self Assessment Helpline.
5
2021-2022 tax year, the deadline
• They should comply with BS EN 50291
to register for Self Assessment no
HMRC remindersAssessmentSelf
Models affected by this safety warning include 110cm, 100cm and 90cm models and may have been purchased at any time between 2010 and 2022.OPSS has issued safety requirements to GDHA, which is writing to all consumers reminding them to only use their gas grill with the grill door fullyOPSSopen.chief executive Graham Russell said: “I urge consumers to ensure the door is always kept fully open when the grill is in operation, and remind all consumers of the importance of following the safety instructions for their gas“Glencookers.Dimplex has issued this warning following instructions from OPSS. We will monitor their actions and hold them to account.”
• Smoke alarms will be mandatory in all social housing. This is already a requirement in privately rented homes.
For
To read the warning and see the list of appliances affected, go to www.gov.uk and search for Glen Dimplex.
The Approved Document also sets out updated guidance on the type of CO alarms to be fitted:
2022. For more information about Self Assessment and registering, go
5
completing
and search ‘Register for Self Assessment’. If you’re sending HMRC a paper tax return for
• They should powered by a battery designed to operate for their working life and be able to alert users when this is coming to its end
forms’.Not
The requirements are set out in the new edition of Approved Document J: Combustion appliances and fuel storage systems, which comes into effect on 1 October 2022.
Now’s the time to get a gas safety check, says HSE New requirements on CO alarms HMRC wants to help you get your tax right. You are responsible for telling HMRC about your income using Self Assessment if you’re: • Self-employed as a sole trader earning more than £1,000 • A partner in a business partnership • A director of a limited company.Ifyou’re not already registered for Self Assessment but should be, you need to do this as soon as possible. You need to register no
Jeff will work with HHIC members to help shape the industry position and narrative relating to legislation. He says: “Energy transition and building stock decarbonisation represent a huge challenge but also a great opportunity for the industry. “We are in the midst of a crucial time for policy development and there is a real need for a balanced and coherent narrative to ensure a just outcome for UK consumers.”
Baroness Finlay of Llandaff Chair, CO Research Trust; co-chair, All Party Parliamentary CO Group.
A Wakefield plumber who was suspected of carrying out dangerous gas work illegally has been fined after failing to answer questions put to him by an HSE inspector. In February 2020, Luke Rodgers was alleged to have carried out illegal gas work to replace a boiler at a house in Tingley, Wakefield. The new boiler was left in such a dangerous condition that a registered gas engineer who attended the house had to make it safe by disconnecting it from the gas Duringsupply.anHSE interview under caution, Mr Rodgers claimed to have been hired to do the installation work only up to the point where it would then be connected to the gasHesupply.claimed that he had arranged for a friend who was registered to complete all the gas work. Mr Rodgers also stated that another friend had assisted him with general labouring at the property. Refused to identify During the interview, Mr Rodgers was unwilling to provide the identity of either person, which is an offence because it prevented the inspector from following reasonable lines of enquiry as part of the investigation.
Tree-planting initiative grows into new app
Chris Bielby MBE (1954–2022)
The winner of our competition in July was Chris Dyer from Sherborne in Dorset. Chris has won a Martindale TB118KIT1 electrical safety kit, which includes tools for live voltage indication and earth loop verification, together with fused spur and MCB locking-off devices. Congratulations! winnerCompetition
The head of external affairs at Baxi has been in the industry for more than 20 years, with a strong background in legislation and policy for the residential and commercial heating sector.
Viessmann’s ViMoveForClimate programme is to be made permanent via an activity tracking app. Anyone can download and use the app to improve their health and wellbeing while making a contribution to environmental conservation.Launched in 2020, ViMove started as a 14-day campaign for Viessmann employees. If they ran or walked 1km or cycled 3km, Viessmann donated a tree. The first campaign resulted in more than 64,000 new trees. The programme has been re-run twice, evolving to include participants outside the company, and with more activities. In 2021, the milestone of 1 million trees was reached, equating to 10,000 tons of CO2 captured per year. Now Viessmann has made ViMove permanent rather than campaign-based. The ViMove activity tracking app can be downloaded from the App Store or Google Play. There are almost 40 qualifying activities, including yoga, skiing and even jumping jacks. The app lets people track their own contributions and see how they fare in a global leader board. A tree will be planted for every 30km of cycling or 10km of walking or running, and for every 90 minutes of swimming, climbing, football or gym workouts.
Chris Bielby MBE, trustee and former chair of the CO Research Trust, died on 22 July 2022. He had been diagnosed with motor neurone disease in November 2020, and faced this terrible condition with great stoicism, bravery and dignity, write his colleagues, paying tribute to him. Chris spent his whole career in the gas industry, advancing through the ranks at regional level and then at British Gas’s head office. Following the organisation’s privatisation and then splitting up of British Gas plc in 1997, he joined Centrica. With increasingly senior roles came greater responsibility, not only for improvements in service quality and technical standards but also nationally, representing the industry in the drive to improve its safety record. To this end, there developed a concern that a coordinating body was needed to ensure that there were no safety gaps in the newly liberalised and fast-moving privatised industry, and this led to the creation of the Gas Industry Safety Group, which Chris chaired from 2000 until his death.
10 September 2022 REGISTERED GAS ENGINEER | AROUND THE INDUSTRY
Chris made a lasting impression on everyone who met him and leaves an irreplaceable gap in our organisation, and we will miss his expertise, guidance, and especially his sense of fun.
Plumber refused to answer questions over gas work
Jeff House is the new chair of HHIC’s Policy Group.
At Huddersfield Magistrates’ Court, Luke Rodgers of Chapel Street, Wakefield, West Yorkshire, pleaded guilty to breaching Section 33(1)(e) of the Health and Safety at Work etc Act 1974. He was fined £583 and ordered to pay costs of £1,500. After the hearing, HSE inspector David Beaton said: “The defendant blatantly failed to comply with a requirement under the Health and Safety at Work etc Act 1974. “This prosecution would not have happened had the defendant provided the information.“Hopefully, this will send a warning to others that failing to comply with Her Majesty’s inspectors while they exercise their lawful powers will not be condoned by the HSE.”
Chris was a trustee of the CO Research Trust (formerly the Gas Safety Trust) and was its chair for more than 10 years, remaining an active contributor despite his illness, sharing his insights and knowledge. He was active in the All Party Parliamentary CO Group, a past president and fellow of IGEM, and a trustee of the National Gas Museum. His commitment to improving the industry to which he devoted his professional life was second to none, making it safer for employees and customers alike, supporting initiatives to minimise its environmental impact, as well as those that ensure security of supply. He was awarded an MBE in 2012 in recognition of his work.
New forgrouppolicychairHHIC
With the Government’s decarbonisation target to achieve net zero by 2050, we’re here to support you. We’re committed to helping you and your customers choose the right product today, while also providing you with the necessary training and knowledge to prepare your business for the future. Home of Green Heating To discover the five key future technologies, please visit worcester-bosch.co.uk/future-industry
Producing and distributing enough of the gas will be one of the defining energy challenges over the coming years.
12 September 2022
The CCC delegation, hosted by IGEM, examined how the various research, demonstration and pilot projects are working together to build a new hydrogen economy, touring facilities around the north of England and exploring their work.
As well as providing a hub for homeowners, the centre houses a heat pump training centre to help heating installers diversify into renewable heating solutions.
The company’s managing director Lincoln Smith says: “If a boiler crisis happens, we can be there the same or next day to get it running again and the cost of parts will come out of the fund we have created. By offering annual servicing, we will also prevent a proportion of future breakdowns and ensure these families going through very emotional times have one less thing to worry about.”
The group visited the HyNet industrial cluster project in Ellesmere Port, the H21 hydrogen testing facility at the HSE’s Science & Research Centre in Buxton, the Hydrogen homes and HyDeploy hydrogen blending rig in Gateshead, and the DNV Spadeadam Research & Testing Site near Carlisle.
Hydrogen will play critical role, says Climate Change Committee chief
L-R: Lincoln Smith; Jen Kelly, GKCCT CEO, Amy Casati, family support worker; Coralie Hudson, fundraiser; Sophie Myers, charity co-ordinator
Hydrogen is crucial to reaching net-zero by 2050, Climate Change Committee CEO Chris Stark has said while on a tour of hydrogen projects in the UK.
The centre’s opening was attended by VIPs including Councillor Kye Dudd, Southmead’s Cabinet Member for Waste, Energy, Climate Change and Ecology and football legend HarryGuestsRedknapp.wereinvited to look around the new centre, meet experts from PHC Renewables and Daikin and see the latest heat pump technology. Iain Bevan, Daikin’s commercial manager, heating and renewables, says: “It’s important that homeowners who want to go green can access expert advice and“Beingguidance.able to explore and discuss heat pump technology in person is vital, as is knowing that it will be installed by a highly trained professional. And that’s what our Sustainable Home Centres are all about.”
Bristol saw a new air source heat pump showroom open recently, launched by the region’s PHC Renewables.Visitorsto the Daikin Sustainable Home Centre can find out about air source heat pump technology and sit down with an expert to discuss the best solution for heating and cooling their home, before they’re partnered with a trusted local installer.
Chris Stark said: “Our analysis has demonstrated multiple pathways to net zero in the UK. In all of them, it’s clear we will need a lot of clean hydrogen. Defining the roles that hydrogen will eventually play – its production, transmission and distribution – are now some of the defining energy challenges facing the country.
Mr hispacksCombiuptools
A Midlands plumbing and heating company is offering free servicing to the families of children undergoing treatment for cancer. Custom Heat, based in Rugby, Warwickshire, has chosen the Grace Kelly Childhood Cancer Trust as its charity of the year, and will provide free boiler servicing and repairs to local families who are being supported by the charity. The company is providing the labour at no cost, and is also making an initial £1,000 in funding available to cover any parts that may be required, as well as donating £2,500.
The £2,500 will fund 10 support grants for families at the new diagnosis stage, relapse stage or in the case of bereavement. Custom Heat’s 100-strong team will also be fundraising in and around the local area at fairs, business events and through sponsored activities.
Bristol home for Daikin renewables centre
Free servicing and repairs for families of children battling cancer
REGISTERED GAS ENGINEER | AROUND THE INDUSTRY
“After three days in the north of England, I’m struck by how quickly projects are now moving to implementation. That’s great news, and entirely in line with the advice of the Climate Change Committee. But government and industry must keep up the pace. The growth of clean hydrogen is critical on the path to net zero.”
Mr Combi is retiring after 45 years on the tools and 20 years of training gas engineers. At the age of 74, George Staszak says it’s time to pass on the training side of his Bedford business to someone new. “A very big thank you to Phil Bunce at Worcester Bosch for supporting us from the very beginning, Paul Priston at Danfoss, Ian Trott at Baxi, Vaillant, Drayton, Honeywell and Russell Armstrong at Hotun, for supplying boilers, rigs, controls –and Gas Safe Register for technical support,” says George. “And a very big thank you to all 5,000 [gas engineers] who have been here and supported us: we hope it made a difference.”
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Alan Foster found this chimney/flue installation on a boiler when he was asked to price for a replacement. It’s a fine example of why chimney/flue routes should be visually throughoutinspectedtheirlength.
The combustion settings on the boiler that David Rawding was servicing were just fine –but a chimney/flue integrity test found CO levels rising to over 900ppm. The reason was a missing chimney/flue terminal, which meant that the products of combustion were being sucked back down the air intake. A new chimney/flue terminal has been fitted. This apparently.servicedinstalledterminalchimney/fluehadbeenin2011andregularly, Tony Tomkins removed it, installed it the right way up and tested it. Steve Collins attended a faulty boiler whose chimney/flue was in a void and could not be seen. He investigated and found this. The boiler was replaced and a vertical flue fitted to allow correct future access.
www.gassaferegister.co.uk 15 REGISTERED GAS ENGINEER | YOUR PHOTOS Thegoodthebad+theugly Send us your pictures Registered Gas Engineer wants to see your pictures – whether you’ve come across some horrors or instances of really good work. Please email your stories and pictures to editorial@registeredgasengineer.co.uk or via Twitter to @RGEMag
Rich Fletcher found a plastic water fitting on the incoming gas supply pipe when he visited a care home. The plastic water fitting was removed, and an fittedcompressionappropriatecapwasandmadesafe.
REGISTERED GAS ENGINEER | YOUR PHOTOS 16 September 2022 Thegoodthebad+theugly
Joe Kelly saw that there was no fall on the correctly.chimney/fluenowtheheadfittedhomeownercorroding.metalwhichchimney/flue,resultedinthecagebelowThethenahoppertoprotectcage.Joehasinstalledthe
Tom Hindle was testing a newly fitted boiler and found the low readings were normal but during high fire the CO readings were extremely high within seconds. He found the inner chimney/flue seal was missing and had been replaced using PTFE tape. Tom made it safe and the original installers were called back to rectify the work.
Timothy Raine attended a boiler with
Nick Daly was carrying out a gas safety check when he discovered this chimney/ flue installation. The paint on the flue was bubbling so he poked it, revealing a small hole. After he pulled it out to replace it, it disintegrated in his hands. The chimney/flue has now been replaced.
HesmallmanifoldholeTherehighresultedtestscarriednewcorroded.wastheignitionexplosiveandfoundignitionprobebadlyHefittedprobethenoutFGAwhichinveryCOreadings.wasalargeintheflueandaoneinsump.replacedboth. We may share some of your pictures on social media, so remember to include your contact details so we can tag you (or let us know if you’d rather we didn’t).
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It was with dismay that I read that EPCs had not been updated since they were launched in 2007 [Registered Gas Engineer, July 2022]. I had mine done three years ago. Over time, my house has had cavity wall insulation; a conservatory I built 30 years ago on the back has made the house warmer and easier to heat. I invested in solar PV in 2011 and it paid back in eight years and gives me 250 litres of hot water free most of the year. [I have] energy efficient glass and full loft insulation. I laid a new floor during lockdown and insulated under the floor. was dismayed to find that the panels could not be added as the surveyor said it would be counted as mains electric water heating? So instead of a nailed-on EPC of A, I only got a high B. It’s definitely time to update the EPC. Martin Garside
Further to content promoting energy saving devices to ultimately encourage boilers to operate as close to dew point as possible for longer to achieve maximum efficiencies, although these can achieve a reduction in energy consumption, a structured approach is paramount. We should all approach the subject using basic heat-loss protocols. Number one is keep fabric losses to a minimum, and so insulation and draughtproofing are the first things to address. Issues inappropriatesurroundingretrospective cavity wall insulation and spray-foam roof insulation should be carried out only with appropriate advice. Heat recovery systems could be considered. And replacing primary heat sources should be carefully considered with a view to the long term. Part L is yet adding to both installer and consumer confusion.Inmy1930s semi-detached home, I have a condensing combi that condenses in hot water mode, OpenTherm and outside sensor and, of course, the latest specification loft insulation. I’m currently looking at the viability of smart TRVs. In conclusion: basics first and long-term cost effectiveness make financial sense. John Ward
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I
Intouch Please send your letters, which may be edited, to editorial@registeredgasengineer.co.uk. REGISTERED GAS ENGINEER | LETTERS www.gassaferegister.co.uk 19 Get the basics right to increase energy efficiency
Immediately Dangerous An ID appliance/installation is one that is an immediate danger to life or Broadly,property.these are appliances or installations that fail tightness tests, appliances that fail spillage tests or appliances that have serious flueing and/or ventilation and/or combustion deficiencies.
Dealing with unsafe
Guidance on how to classify and deal with an unsafe situation correctly.
This duty only extends to those issues within your competence that it is reasonable to expect you to notice through visual inspection – for example, when relighting an appliance following the interruption of the gas supply or when observing an appliance in the course of other work. You are not to carry out additional tests and examinations on appliances you’re not working on. You should be able to identify apparent unsafe situations from a visual inspection.
Dealing with unsafe situations IGEM/G/11 provides some common examples of situations that you might encounter, but it is not exhaustive and your specific circumstances may require differentDon’tactions.forgetto consider the effect of multiple defects which, on their own or in smaller numbers, would not be deemed safety related but which may be safety related when added together.Youshould exercise your engineering judgement when dealing with any unlisted situation.
Appliance/installation
installationAppliance/is
appliance/ installation
Some ID situations will need to be reported under RIDDOR. Actions: With the gas user/ responsible person’s agreement, make every endeavour to rectify the situation(s) and make the appliance/installation safe to use at the time of the visit. Where this is not possible, take the following actions: If you come across an installation that is either At Risk or Immediately Dangerous, the message that you must give your customer is the same: Danger Do Not Use The risk classification process Start Informpersonresponsible Danger Do Not Use appliance/installationgas
a) Explain to the gas user/ responsible person: • that the appliance/installation is Immediately Dangerous • why the appliance/installation is Immediately Dangerous • that the appliance/installation must not be used • that the appliance/installation must be disconnected from the gas supply until the situation has been rectified. b) With their permission, immediately disconnect and seal the gas supply to the appliance/ installation with an appropriate fitting. If they refuse to allow disconnection, endeavour to turn
G SIUR requires gas engineers who become aware of an unsafe or dangerous situation to inform the responsible person.
20 September 2022
Action as described in clause(AR)6.2.2. (Issue a warning notice but do NOT attach a Danger Do Not Use warning label is safe use IN DOUBT, TAKE A COURSE OF ACTION THAT ENSURES SAFETY is Immediately Dangerous (ID) Action as described in clause 6.1 Attach Danger Do Not Use warning label and issue a warning notice Action as described in clause(AR)6.2.1. Attach Danger Do Not Use warning label and issue a warning notice Will turning off the appliance/installationgasremovetherisk?At Risk (AR) Does a situation(s) exist on the which may lead to an situation?unsafe
to
ALWAYS
Applying GIUSP If you are working on or encounter an appliance or installation that is unsafe, you should classify the unsafe situation as Immediately Dangerous or At Risk, as appropriate. If you are unsure of the safety of an appliance or installation, seek further guidance immediately. In applying the classifications used in this procedure, you must be able to justify your rationale based on the situation on site. When you identify an unsafe situation, the principal objective is to make safe and advise the responsible person not to use the appliance/installation. You should inform the gas user of the reasons.
IF
What is an unsafe situation, what isn’t, and what you should do next?
Does the immediateinstallationappliance/createandangertolifeorproperty? YESNOYESYES IGEM/G/11Source: NONO Appliance/installation
• If the gas user is not the owner, also provide details of the unsafe situation in writing to the owner, eg, landlord or managing agent. In a limited number of cases, turning off the installation will not remove the risk. In these circumstances, you must: a) Explain to the gas user/ responsible person why the installation is At Risk and why turning off will not reduce the risk. b) Do not attach a DANGER DO NOT USE label. c) Complete a warning notice which shall emphasise who the gas user/responsible person should contact for further investigation. Ask them to sign it as a record of receipt. Give or leave a copy with the gas user/ responsible person and keep a copy for your records.
•theimmediatelyactionAtperson/organisationresponsibleforresolution.WhenyouencounteranRisksituation,yourcourseofdependsonwhetheritwillimprovethesafetyofsituation:Wheretheriskcanberemovedbyturningoffthegas•Whereitisnotpossibletomakethesituationsaferbyturningoffthegasatthetime,referthemattertoaresponsibleperson/organisationforresolution.AttachaDANGERDONOTUSElabeltoAtRiskappliances/installationsthatareturnedofftoremovetherisk.Withthegasuser/responsibleperson’sagreement,youmust
• Complete a warning notice that emphasises the words DANGER DO NOT USE. Obtain a signature from the gas user/ responsible person as both a record of receipt and understanding. Before leaving site, give a copy to the gas user and keep a copy for your records. If no one is present, leave a copy on site to alert any future user to the danger.
c) Where the gas user/responsible person is not present, disconnect the appliance/ installation and seal from the gas supply with an appropriate fitting.
• Attach a DANGER DO NOT USE label in a prominent position. Where an appliance is concealed, attach an additional label in a prominent position.
• Clearly indicate on the warning notice the type of fault, action taken and any remedial action required.
make every endeavour to rectify the situation(s) and make the appliance/installation safe to use at the time of the visit. Where this is not possible, explain to the gas user/responsible person that the appliance is At Risk and why, that it could become dangerous when used, and not to use the appliance until the situation has been rectified:
• for natural gas, immediately contact the Gas Emergency Contact Centre and obtain a job reference number from the operator and the time of the contact for your records • for LPG, immediately contact the Gas Supplier and obtain a job reference number from the operator and the time of the contact for your records. In both cases, explain the course of action taken and the reason why the situation is considered to be Immediately Dangerous. Where reasonably practicable, remain on site or in the vicinity to liaise with the ESP to explain the risks. The ESP will attend an Immediately Dangerous situation within an hour.
REGISTERED GAS ENGINEER | TECHNICAL BACK TO BASICS www.gassaferegister.co.uk 21 situations off the appliance/installation and:
Note: Ask for and document the Gas Emergency Contact Centre’s reference number for the call for your own records. At Risk An AR appliance/installation is one which is potentially dangerous, ie, where there is one or more faults and which, as a result, may in the future constitute a danger to life or property. In general, appliance/installationtheshould be turned off with the responsible person’s permission to make the situation safe and a DANGER DO NOT USE label attached. However, there are some exceptions where turning off the appliance/installation will not make the situation safer and shall be referred to a
f) Clearly indicate on the warning notice the type of fault and action taken and any remedial action required:
d) Clearly indicate the type of fault on the warning notice. e) If the gas user/responsible person refuses to sign the warning notice or they are not present, record this detail. f) If they do not own the appliance/ installation, also provide details of the unsafe situation in writing to the owner, eg, landlord or managing agent. ■ This article provides highlights only of the Gas Industry Unsafe Situations Procedure IGEM/G/11. For more information, you can download IGEM/G/11 free by logging into your online account at sign-ingassaferegister.co.uk/www. or from IGEM. You can find examples of some typical situations that are ID or AR in IGEM/G/11 Section 9: Table 1 – giving guidance on particular situations and how to categorise them. This list is not exhaustive. You must exercise your engineering judgement and be able to justify your classification rationale based on the situation on site. Any actions you take must be within your area of competence. If you have any doubts, seek further guidance.
d) Attach a DANGER DO NOT USE label to the appliance/ installation in a prominent position. Where an appliance is concealed, fit an additional DANGER DO NOT USE label in a prominent position. Complete a warning notice that emphasises the words DANGER DO NOT USE. Obtain a signature from the gas user/responsible person as both a record of receipt and understanding. Before leaving site, give a copy to the gas user and keep a copy for your records. If no one is present, leave a copy on site to alert any future user to the danger.
• Where they are not present, it is recommended that the gas supply to the appliance/ installation is turned off
• With their immediatelypermission,turnoffthe gas supply to the appliance/ installation.
• if the gas user/responsible person refuses to sign the warning notice, record this detail • if they are not the owner of the appliance/installation, also provide details of the unsafe situation in writing to the owner, eg, landlord or managing agent.
• If the gas user/responsible person refuses to allow the installation/appliance to be turned off, or sign the warning notice or they are not present, record the details.
Guidance and frequently asked questions for gas engineers working on concealed room-sealed fanned-draught chimney/ flue systems (flues in voids) in their customers’ homes. W henever you carry out work on a flued appliance, GSIUR 26(9) requires that you immediately examine and confirm the effectiveness of the flue. But this requirement is particularly difficult where there is a concealed chimney/flue system, particularly those in ceiling voids. Technical Bulletin 008 was developed by an industry-wide working group to provide guidance for these situations. It makes clear that any concealed room-sealed fan-draught boiler chimney/flue system installation being worked on where you cannot confirm the effectiveness of the chimney/flue system should be classified as At Risk and, with the responsible person’s permission, it should be turned off in accordance with the Unsafe Situations Procedure (IGEM/G/11). If your customers refuse permission, you should ask them to sign paperwork to confirm that they accept responsibility for a situation which could result in a serious incident. In the case of an Immediately Dangerous situation, where permission to disconnect the boiler has not been given, you should contact the Gas Emergency Contact Centre. What does the guidance cover – and what is excluded?
The guidance mainly covers situations where the chimney/flue system passes through ceiling voids, floor voids or behind false walls. It does not apply to chimney/ flue systems incorporating: • Vertical condensing flexible room-sealed
• Fit a CO void monitoring safety shut-off system (COSSVM) and regular servicing and maintenance In exceptional circumstances, the installation of inspection hatches may not always offer the best, nor a practical option – for example, if the enclosure around the chimney/flue is too small to allow effective examination of the whole chimney/flue system, or where fitting inspection hatches could affect any existing fire protection measures.
Following the guidance given in Technical Bulletin 008 (Edition 3) is not compulsory and you may take other action. But following the guidance will ensure that you are complying with the regulations, and the relevant enforcing authorities may refer to this guidance as industry practice.
Chris Riley from Sound Installations in Ware, Hertfordshire had been asked to replace a boiler. There were no inspection hatches along the plastered-over boxing for the chimney/flue. When he removed the boxing, he found that the chimney/flue had been installed using soil pipe, metal flue outlet pipe, along with a chimney from a different manufacturer than had supplied the boiler. The joints were taped together with duct tape, there was no fall on the chimney/flue back to the boiler and there wasn’t a clip in sight.
How to deal with it The Technical Bulletin contains guidance on how to deal with an existing concealed room-sealed fanned draught boiler chimney/ flue system in order of preference: • Fit inspections hatches, CO alarms and regular servicing and maintenance Inspection hatches at appropriate locations are the most effective way to examine the integrity of the chimney/flue system when the flue has been concealed within the fabric of the building. This may be boxing or ceiling voids containing a flue or where the flue has been installed in a concealed location, for example boxing-in or a ceilingInspectionvoid. hatches should allow the overall integrity of chimney/flue system to be confirmed. You need to consider any other defects before you can determine whether it is safe. If you can confirm that it is complete/ intact and effective, then provided that any identified installation defect(s) do not constitute an increased risk of chimney/flue system failure, it is safe for continued use. Typical installation defects that may contribute to an increased risk of chimney/flue system failure include: For condensing boilers, inadequate gradient/fall of the chimney/flue system back to the boiler, which may trap condensate, putting excessive strain on the chimney/flue system joints or supports – Incorrect/inadequate chimney/ flue system support, constituting significant risk of chimney/flue system failure – Signs of condensate/water leakage at chimney/flue system Incorrectjointsflue material/joints other than specified by the appliance manufacturer, etc.
22 September 2022
internalthecombustionleakagewhichconstructionalinchimney/fluesfanned-draughtsystemsinstalledenclosures,suchaschimneysetc,aresealedsothatanyofproductsofcannotpassfromenclosuretoanyroomorspace;and
• Short chimney/flue systems such as those that are connected directly from an appliance to outside air through an external wall. Nor does it apply to the air inlet pipes of twin-pipe chimney/ flue systems.
Back to basics: flues
in voids
• Plume/heat discharge is evident from the chimney/flue termination with the boiler in operation
You may find chimney/flue systems routed through an adjacent property, even though this installation practice is no longer permitted. In these situations, and if checks of the boiler and the chimney/flue system in the property containing the boiler are all satisfactory, you should take reasonable steps to ensure overall chimney/flue system integrity. Reasonable steps may include:
Guidance for your customers is available at: check-your-gas-appliances/flues-in-voids-faqs/www.gassaferegister.co.uk/gas-safety/home-gas-safety/
Systems that monitor a void for the presence of CO and which, on activation, shut down the faulty boiler, may be considered as a method of providing an additional level of protection for property occupiers who do not have, nor agree to have inspection hatches installed. This form of protection, along with the 26(9) checks as a minimum will ensure, as far as is reasonably practicable, that the boiler and chimney/flue system are safe for continued use. Note: These systems are not acceptable as a substitute for inspection hatches for new or replacement installations, which will need to meet the requirements of relevant Building Regulations and standards. Your customer should understand that when their boiler needs replacing, ceiling hatches will need to be fitted at the same time as the complete chimney/flue system is replaced. A void monitoring system (COSSVM) alone will not satisfy the requirements of the Building Regulations/Standards. Where neither of these situations exists, you should continue to undertake regular service/ maintenance on the boiler, recommend the installation of CO alarms, and classify the installation as At Risk in accordance with IGEM/G/11. Boiler operational safety and other checks In addition to confirming the effectiveness of the concealed chimney/flue; the supply of combustion air, the operating pressure and/or the heat input (gas rate), you must verify the following:
• Making enquires with all parties and asking to see evidence of reports of examinations made by them, or on their behalf.
• There is no evidence of distress on the enclosure or ceiling along the complete length of the chimney/flue system
RIDDOR reporting Immediately Dangerous situations relating to these types of chimney system should be reported under RIDDOR 11(2) .
Adjacent property
> This is an abridged article, covering the main points of Technical Bulletin 008. To read the full Technical Bulletin, please log in to your online account at www.GasSafeRegister.co.uk/sign-in
“The Technical Bulletin contains guidance on how to deal with an existing concealed room-sealed fanned draught boiler chimney/flue system in order of preference.”
• That the performancecombustionoftheappliance is correct in all modes of operation eg, in both high and low fire rates, and complies with the manufacturer’s instructions or BS 7967
• Making enquiries with the occupants of adjacent properties in order to gain access • Leaving documentation with the occupier(s) of adjacent property, explaining the requirement and seeking arrangements for Makeaccess.sure you record the steps you have taken. If you can’t gain access to an adjacent property and there is no evidence that there are any chimney/flueing issues, you can leave the boiler and chimney/flue systemHowever,operational.ifyoususpect a problem, you should check the complete length of the chimney/flue system (including parts of the chimney/flue system routed through adjacent property). Until you can gain access to the adjacent property, you should classify the installation as At Risk.
• There are no known previous issues relating to the property, or other properties in the same development, that could be related to concealed chimney/ flue systems issues that have not been corrected/rectified before. You should enquire with the responsible person.
REGISTERED GAS ENGINEER | TECHNICAL BACK TO BASICS www.gassaferegister.co.uk 23
• Documented confirmation from the installation business stating that there are no chimney/flue joints in the concealment; the installation can be considered acceptable. You should record these criteria on your job documentation and give a copy to your customer.
• Where manufacturers provide an air inlet sampling point, that any specified O2 levels are in accordance with the manufacturer’s instructions
• There are no changes in chimney/flue direction
• There are no signs of distress likely to indicate a chimney/flue issue exists, and
• The chimney/flue length does not exceed the maximum single chimney/flue system component length supplied by the manufacturer, or
Exception A short chimney/flue system concealed in a void may be acceptable – such as vertical chimney/flue system passing through a flat or pitched roof extension, or similar, with no means of access to allow inspection – when the following can be confirmed (see illustration):
Wherever possible you should carry out any requested work, ensuring that the boiler is appropriately safety checked as far as is reasonably possible. If there are no means of examining the chimney/flue system to confirm it is complete/intact and effective, assess it against the guidance in TB 008 and classify in accordance with IGEM/G/11. The priority is to leave the boiler as safe as possible, irrespective of whether the customer gives permission for it to be turned off or not. In At Risk situations in owneroccupied properties, the decision as to whether to allow continued use of the boiler rests with the responsible person NOT you. Explain your opinion of the risk. It is recommended that you obtain a signature from the person to confirn that you have explained the risks, and that they do not want the appliance turned off. ■
Yes. The TB is relevant and guidance should be followed even though the chimney/flue system is not within a ceiling void. You still have an obligation to be able to examine the chimney/flue system.
Yes, the requirement to be able to examine the chimney/flue system in this situation is the same. It is accepted that inspection hatches of the recommended 300mm x 300mm dimensions may not always be able to be fitted due to the size, configuration and design of any boxing or ducting. Each situation should be assessed on its own Providedcircumstances.thatyoucan examine the chimney/flue system to confirm it is complete/intact and effective, you have met the objective of the guidance. This may mean that any boxing will need to be altered so that it is removable or has removable panels. However, where it is possible to see through or down a short section of duct sufficiently to examine the chimney/flue system and confirm it is intact/ complete and effective, this will alleviate the need to alter the boxing or add removal panels.
Flues in voids:
frequently asked questions You can read Technical Bulletin 008 and more FAQs by logging into your online account www.GasSafeRegister.co.uk/sign-inat “Each situation should be assessed on its own circumstances.”
Some chimney/flue systems installed in accordance with the manufacturer’s guidance have been fabricated with an insulation material surrounding the system, making it difficult to confirm the safety and examine the chimney/ flueIt’ssystem.notpractical and almost impossible to remove any insulation through inspection hatches to allow examination and then replace the insulation. Here, you should use your best endeavour to risk-assess the chimney/flue system.
The room-sealed fanassisted boiler chimney/flue is boxed in rather than in the ceiling void. Does it need inspection hatches?
REGISTERED GAS ENGINEER | TECHNICAL BACK TO BASICS 24 September 2022
The chimney/flue is routed through a roof-space that has no access to allow for the inspection of the chimney/ flue. Does the guidance in TB 008 (Edition 3) still apply?
• Chimney/flue pipes running out of alignment (kinked)
>
What am I expected to do if called to repair or service a boiler in a property with no inspection hatches installed after the requirement to do so came into effect in 2013? Should I carry out the work and then classify the installation as At Risk or not work on the boiler and then classify it as At Risk?
• Staining or condensate (water) damage on the ceiling within the void area beneath the likely chimney/flue pipe run
The boiler chimney/ flue connects to a shared communal chimney/flue: will this come under the same requirement for inspection hatches? Many existing shared or communal chimney/flue systems are designed for natural draught room-sealed appliances, eg, SE ducts and U ducts. In these situations, the guidance in TB 008 does not apply. For more up-to-date communal chimney/flue systems (CFS) designed for room-sealed fan-assisted boilers, if the boiler uses one of these CFS systems, both the connecting chimney/flue pipe (and, where applicable, the separate air supply pipe) assembly from the boiler and the main communal chimney/flue will need to have a facility to allow inspection to ensure it is safe. Smilar obligations remain the same for the common part of the chimney/flue section, and further guidance can be found in IGEM/ UP/17. What should I do about concealed chimney/flue systems that have been insulated?
The assessment should also include looking for signs of:
• Evidence of staining or condensate (water) on the insulation material, etc. If you observe any of these, you must check the complete length of the chimney/flue and rectify any deficiencies. Any associated appliance must not be used unless or until this is done.
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4 The gas user/responsible person reports a previous occurrence of CO alarm activation, reports of fumes or smells within the property (within three months) with no identified obvious cause.
28 September 2022
If not on site, report to the ESP or LPG supplier. If on site, disconnect the gas supply and escalate to an engineer with further specialist investigation competence, eg, CMDDA1.
• Undertake a gas tightness test to rule out a gas escape
2 If other potential sources of CO have not been
1 The responding engineer has failed to identify the cause of the CO alarm activation/source of fumes or Engineerssmell.must consider other sources of CO: (see situation 2) Leave gas disconnected and installation classified as ID. Escalate to an engineer with further specialist investigation competence, eg, CMDDA1
Situations where additional competencies may be required
Note: Until resolved, gas installations are to be classified in accordance with IGEM/G/11.
Always follow procedure
• Act in accordance with IGEM/G/11
Gas transporters must provide a 24/7 gas emergency service on their networks by employing emergency service providers (ESPs) and operating the National Gas Emergency number 0800 111 999. Anyone contacting the National Gas Emergency number will be given safety advice, including how to turn off the supply and ventilate the property. ESPs and LPG suppliers must respond to and make safe all reported gas emergencies, including gas escapes and CO/fumes, as soon as reasonably practicable. This will make sure any unsafe appliance or installation is made safe pending further investigation by another competent engineer.
The basic investigation process you should carry out when attending a CO alarm or fume report incident is explained in the flow chart shown opposite. When following this process, you must:
• Test appliances in the condition they are found
Registered Gas Engineer sets out the guidance in the new supplement to IGEM/G/11.
Y ou may be called to attend a property where a CO alarm has activated, or where fumes have been reported. Gas engineers often attend these situations to carry out repairs or further investigate the potential gas escape after the emergency service provider (ESP) or LPG supplier has been on site and carried out checks to make sure that the property is safe. To clarify the scope of work that you’re allowed to carry out in these situations, IGEM recently
• Hold appropriate competencies to carry out tests and checks on all gas appliances within the property
• Use a calibrated flue gas analyser to confirm safe combustion.
• Be equipped to undertake the following checks on all gas –appliances:theeffectiveness of any flue – the supply of combustion air – operating pressure or heat input or, where necessary, both – combustion performance – operation to ensure its safe functioning.
• Have an appropriate level of understanding of combustion, likely sources of CO from all fuels, CO movement in properties, and the effects of CO • Understand the correct standard and location of CO alarms, along with their alert signals
• Issue a work record to the duty holder/responsible person that records all the results of all safety checks and tests undertaken at the time. Know your competence There are specific circumstances where you would need specific competencies such as CMDDA1 to carry out this work. These situations are shown in the table above. Where other fuel-burning appliances considered to be the source of the CO fumes are encountered, other specialist qualifications are required to determine safe operation. ■
Responding to CO alarm activation
Where CO from neighbouring properties is suspected contact the ESP or LPG supplier.
•inspected/checked:Suspectedgasappliances in neighbouring properties • Suspected other sources solid fuel, oil appliances, etc
For other fuel sources, solid fuel, oil appliances, etc, contact the relevant competent person (see table 1.4 of IGEM/G/11)
Dealing with a RIDDOR situation If a situation has occurred that meets the criteria of RIDDOR, ie, a death, unconsciousness, or a person has been taken to hospital (see section 8 of IGEM/G/11), no work should be carried out apart from turning off the supply of gas to the property until the HSE has been informed and has given permission to proceed. Proceeding without permission could compromise an investigation.
Situation Recommendation
3 Gas appliances are deemed satisfactory and no cause of alarm activation or symptoms has been identified To rule out ambient CO, escalate to an engineer with further specialist investigation competence, eg, CMDDA1
published Supplement 1 to IGEM/G/11 Gas Industry Unsafe Situations Procedure (GIUSP), ‘Responding to domestic CO alarm activations/reports of fumes after attendance by the emergency service provider or the Liquefied Petroleum Gas supplier’ The supplement explains what you can and cannot do when attending a report of CO alarm activation or fumes in a domestic property, and when you would need to escalate the situation to an engineer who holds the specialist fumes investigation qualification CMDDA1. The information in the supplement covers all gas equipment (installations and appliances) in domestic properties supplied with natural gas or LPG and is intended to follow a site-specific risk assessment, which must be carried out before you enter the property. If you receive a report of a CO alarm activation/report of fumes when you’re not on site, the situation must be immediately reported to the ESP/LPG supplier, which must first attend and make the situation safe if they have not already done so. A reference number for the incident can be obtained from the supplier. Your first and most important priority is to safeguard life and property. You must be able to identify any gas equipment that presents a danger or potential danger and take prompt action to eliminate that danger.
What should you do if you’re asked to respond to a CO alarm activating or a report of fumes?
REGISTERED GAS ENGINEER | TECHNICAL www.gassaferegister.co.uk 29 Press test button and confirm this was the alarm signal heard Investigate reasons for fault notification. Check instructionsmanufacturer’sandactionappropriatelyVisualinspectionofallgasappliancesfordefects End Complete work record detailing results of tests and checks at the time of the visit The investigation process Note: The red boxes indicate where escalation to an engineer with additional specialist competencies may be appropriate. Arrive on site Alarm activation or report of fumes, eg, signs of spillage/leakage/distress or unexplained smells FUMESALARMYES YES Establish if any CO-related signs/ symtoms are being reported and any links to appliance usage NO NO Is alarm positioned?correctly Conduct a visual inspection of all gas appliances for defects Consider repositioning alarm in accordance withinstructionsmanufacturer’s YES Rectify and retest where possible or apply IGEM/G/11 GSIUR 26(9) checks on all gas appliances including confirmation of combustioncorrect NO found?Faults NO YES Areappliancesnon-gaspresent NO NO NO Source of CO alarm activation/report of fumes found and rectified or disconnected in accordanceIGEM/G/11?with YES Signs of distress or appliancesymptomsreportedmatchusage?Extinguishtheifsafetodoso.EvacuatepropertyuntilextinguishedAdvisethecustomernottousetheapplianceuntilithasbeencheckedforsafetybyasuitablycompetantperson YES NOFollowindicatingalarmpresentSmellYESstillorCOactivationCOinatmosphere?appropriateroutebelow CO Turn off gas supply Contact National Gas Emergency Services Consider other potential sources of CO eg, vehicles/ adjoining properties or substances likely to affect CO alarms. Where migration has been ruled out, escalate to gas engineer with specialist compliance eg, CMDDA1 Unexplained smells Recommend a gas engineer with specialist competence, eg, CMDDA1, to check ambient atmosphere for CO and additional CO alarms for ongoing monitoringSatisfied issue has resolved?beenYES •BibliographyIGEM/G/11 Supplement 1 – Responding to domestic CO alarm activations/ reports of fumes after attendance by the emergency service provider or the LPG supplier • Gas Safety (Management) Regulations • IGEM/GL/8 Reporting and investigation of gas-related incidents • BS EN 50379-3:2012 Specification for portable electrical apparatus designed to measure combustion flue gas parameters of heating appliances • BS EN 50291 Electrical apparatus for the detection of carbon monoxide in domestic premises • Gas Safety (Installation and Use) Regulations 1998
REGISTERED GAS ENGINEER | GAS THEFT 30 September 2022
• Call the national gas emergency line on 0800 111 999 or report the issue to the relevant network operator
• Smell gas: A smell of gas around the meter means there’s definitely something wrong. You should immediately call 0800 111 999.
Unauthorised connections Only Cadent or an approved utility infrastructure provider can move or install gas connections. If anyone connects to the gas network before the emergency control valve, without authorisation or knowledge of the transporter, we will deem this to be an unauthorised connection. These connections are not made by an accredited engineer, posing great risk to the public and criminals involved. Therefore, we will remove it from the network. These connections are most common in new-builds, renovations, and certain hotspots around the Unauthorisedcountry.connections do not always look illegitimate, but if you come across anything suspicious then please do report it. How should you report?
Responsibilityexists
Do you know how to spot that gas theft may be taking place? Here, Cadent sets out the tell-tale signs, what actions you should take, and how to report it.
• Rubber piping: all gas meters use metal piping. If this has been substituted for rubber piping, the gas meter has been changed from its original state and should be checked.
T heft of gas can pose serious danger. Interfering with gas pipes or meters is a very dangerous thing to do, putting people and property at risk. It can also carry hefty repercussions for those found guilty. At Cadent, we have a responsibility to play our part in the detection and prevention of gas theft and unauthorised connections. You can help by looking out for suspicious activity and reporting potential gas theft. It is very quick and easy to do and could be instrumental in avoiding property damage, injury or even loss of life.
• Gas working without credit: In a property with a pay-asyou-go meter where the credit has run out but there is a supply of gas, this is a sign the meter has been tampered with. You can check whether the consumer is registered and paying for their gas usage by using the Find My Supplier website at www.findmysupplier. energy. You only need the address to check. You can see whether the gas supply at the property has an MPRN (Meter Point Reference Number) and to whom it is registered. If there is no MPRN or supplier, then we urge you to report this to the gas transporter. At Cadent, we investigate all unregistered usage where there is no registered supplier. Where there is a supplier identified at a theft of gas case, we will pass this information on to the relevant supplier for them to progress the investigation.
■ You can find out more about gas theft at: our-customers/gas-theftcom/help-advice/supporting-www.cadentgas.
Transporter
Consumer Outlet pipe Supplier or Transporter if no contract or deemed contract in theft of gas investigation
Emergency control valve
• You can report anonymously at: report-energy-crimewww.stayenergysafe.co.uk/ or by calling 0800 023 2777 and at: anonymouslygive-information-give-information/forms/www.crimestoppers-uk.org/
What is theft of gas? Theft of gas refers to tampering with a gas meter or service installation to prevent or distort the usage of gas being recorded. The customer’s meter not being registered with a gas supplier is also considered to be gas theft. Signs of gas theft Tell-tale signs of gas theft include: • Meter turned around: if the meter has been turned back to front, there’s a chance this has been done to hide the original dials and is a sure sign of meter tampering.
Reporting gas theft and unauthorised connections
• Dials not disappeared:moving/ if you can no longer see the meter dials or they’ve stopped moving there’s a chance that that the gas meter has been altered to steal gas.
• Contact the UK Revenue Protection Association (UKRPA) by calling 020 7090 1070 or by completing the UKRPA online fraud report form at energy-fraudwww.ukrpa.co.uk/report-
As a registered gas engineer, you know the importance of gas safety advice and how identifying an illegal gas connection, a gas escape or carbon monoxide from faulty appliances can save lives. Please help to spread the word to your family, friends and colleagues.
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REGISTERED GAS ENGINEER | TECHNICAL www.gassaferegister.co.uk 33
• Procedures for responding to reports of low-pressure supply • Methodology for reporting low-pressure supply • Common approach for investigating low-pressure supply. What should the capacity and pressures be and where should it be measured? A standard domestic gas load (capacity) is capped at gross 65kW. However, any existing gas service is likely to have been designed for the demand appropriate to the property type and appliances when it was built. This means that you cannot assume that the existing service has been designed for a gas supply of 6m³/h (65kW).
The test point at the outlet of the meter installation is the point of common access to all parties.
You should use the gas pressure measured at the outlet of the meter to determine the suitability of supply for the gas load of the premises.Theoperating pressure of the outlet of the meter after a one-minute stabilisation should not be less than 18.5mbar and not more than 23mbar.
New guidance on dealing with low-pressure supply
• Mutually agreed pressure test point • Harmonised procedures for installing appliances, covering pre-installation, commissioning and post-commisioning
Note: Requests for larger gas load should be made to the gas supplier/transporter.
You can do this in two ways: carry out tests on the current supply if practicable and/or use the GT1 Process (see next page). These procedures are intended to establish that the gas supply is suitable for the intended new appliance(s) and if not, enable contact with the gas supplier and/ or the gas emergency service provider (ESP) so that the issue can be resolved made before the appliance(s) is installed. Therefore, before the gas engineer or installation designer decides what the customer and installation needs, the following pre-installation checks should be carried out to establish the existing gas supply: • As soon as possible and if practicable (if appliances can be > T he industry has listened to the concerns of registered gas engineers and has worked with them to find a consistent approach to dealing with lowpressure supply. IGEM has brought together representatives from around the gas industry to agree on new working procedures. This whole process is about working together to resolve the issues so that customers can use their gas supply and appliances safely andHere,efficiently.Trevor Smallpeice, chair of the Low Pressure Supply Pressure Working Group, answers some of the questions that may arise about changes to working practices.
W hat is this all about and why is there a new guidance document? The guidance has come in response to issues raised by gas engineers concerning reports of low pressure to domestic premises not being dealt within long accepted customer practice. A gas industry working group was put together made up of representatives from gas distribution networks (GDNs), emergency service providers (ESPs), metering, registered gas engineers and appliance manufacturers through the HHIC. The intended outcome of the working group is that incidents of low pressure should be dealt with safely, consistently, efficiently and effectively, and accepted by all parties to their satisfaction. This would produce a: • Limit on the nominal gas load for domestic premises in kW
The new guidance document IGEM/G/13 – Domestic supply capacity and operating pressure at the outlet of the meter – provides clarity to those working in the gas industry both upstream and downstream on the requirements of supply capacity and operating pressures (at the outlet of the meter) for domestic properties. Here, IGEM sets out what’s in the new guidance and the changes to working practices.
Can I find out what the domestic gas load is on a property where I am going to install a new appliance?
The GT1 Process - Establishing the gas supply capacity of a domestic premises: to confirm the supply capacity, an application can be made to the gas supply company/gas transporter. Refer to GDN/PM/ GT/1 Management procedure for requesting gas service pipe pressures and capacity information.Youcan find the relevant forms at: www.energynetworks.org, find the Resource Library and search for GT1 Application, which will offer a download ENA GT1 form “Standard form for requesting information on pressure and capacity”. Complete the form and then apply to the relevant gas transporter, which will be Cadent, WWU, NGN or SGN. If the property is served by an independent gas transporter such as GTC, make the the application to them. What should I do if there is low pressure (below 18.5mbar) at the outlet of the meter when installing a new appliance or servicing/maintenance?during
Note: If the outlet pressure of the meter installation falls outside this range, and if necessary, in order to assist in finding the root cause of the problem, check the working pressure with appliances operating at normal and/or high operating load. Normal load for the new uncommissioned appliance would be set to working on hot water demand to taps and/or heat demand.
• FCOs cannot work on or set up appliances
• Working measurementspressuretaken
Note: If this action is taken, the gas engineer will need to be available to enable the ESP engineer to undertake a joint investigation. What will happen when the ESP attends – what is a joint investigation? The ESP takes responsibility for investigating pressure issues and sharing the outcome of the investigation with the customer and gas engineer, as appropriate. The ESP will undertake tests in line with its company procedures as well as tests with the gas engineer.Iftheappliance(s) are new and uncommissioned, provided that the gas engineer with appropriate competence is present on site, allow the new appliance(s) to be set up to operate in their commissioning mode. Then check the working pressure at the outlet of the meter installation and ECV by taking a reading to confirm that the outlet pressure of the meter after a one-minute stabilisation period is not less than 18.5mbar and not exceeding 23mbar.
• Job reports are a critical part of the process • ESP FCOs and gas engineers should work together for an agreed and satisfactory outcome for the customer. The gas engineer should wait for the ESP to attend whenever possible (this will be within two hours). Particularly if the appliance is new, the gas engineer should wait for the ESP or arrange to attend site with the ESP.
• For an existing appliance, which affects the safe operation of any appliance – such as combustion and/or flame stability – the appliance shall be made safe in accordance with IGEM/G/11 (GIUSP).
Commissioning the appliance shall be undertaken in accordance with the manufacturer’s instructions. This confirms that the appliance is operating as specified by the manufacturer.Verifyappliance inlet gas pressure as per the manufacturer’s instructions: operate the installed appliance at maximum appliance load as specified in the commissioning instructions, eg, commissioning/ chimney sweep mode. After commissioning, an entire installation check is required: operate all the appliances within the premises at a high operating load and take a reading to confirm that the outlet pressure of the meter after a one-minute stabilisation period is not less than 18.5mbar and not exceeding 23mbar. If the outlet pressure of the meter after a one-minute stabilisation period is less than 18.5mbar or more than 23mbar, report to the ESP using the “Reporting of Low Pressure” process. If the appliance(s) has been commissioned, check the working pressure at the outlet of the meter installation and ECV by operating all the appliances within the premises at a high operating load and then take a reading to confirm that the outlet pressure of the meter after a one-minute stabilisation period is not less than 18.5mbar and not more than 23mbar. If the outlet pressure of the meter after a one-minute stabilisation period is more or less, report it to the ESP using the “Reporting of Low Pressure” process.Throughout this process, gas engineers and their customers should understand the role of the ESP first-call operatives (FCOs):
New guidance on dealing with low-pressure supply
• Where the installation is new, the appliance must be disconnected from the supply and sealed with appropriate fitting(s) in accordance with Reg 26(5) of GSIUR as an uncommissioned appliance.
Note: This may be at the time of an appliance service or >
• Confirmation that the internal pipework is sized correctly
34 September 2022 operated safely) operate all the appliances within the premises at a high operating load and take a reading to confirm that the outlet pressure of the meter after a one-minute stabilisation period is not less than 18.5mbar and not exceeding 23mbar. High operating load is the maximum operating load for the entire gas installation in the premises for a period of high demand. To replicate this, operate: – the highest output appliance (typically the boiler) at its maximum load. For combi boilers, this will be hot water demand to taps, in which case operate all hot taps at full flow – all other appliances at 50 per cent load: for example, light two burners on a hob that has four burners.
(continued)
• FCOs will need the gas engineer to work with them to undertake all necessary checks and tests
• Any recent changes, eg, new appliances, meter position moved • The installation’s total load. The following actions are required, as appropriate:
Where it is not possible to wait, the gas engineer’s job report should contain:
If the appliance(s) has been commissioned, check the working pressure at the outlet of the meter installation and ECV by operating all the appliances at a high operating load and then take a reading to confirm that the outlet pressure of the meter after a one-minute stabilisation period is not less than 18.5mbar and not exceeding 23mbar.
“Any existing gas service is likely to have been designed for the demand appropriate to the property type and appliances when it was built.”
REGISTERED GAS ENGINEER | TECHNICAL maintenance visit. The ESP may carry out further investigations, including the standard service six-minute average pressure test under high operating load conditions. If the average working pressure over a six-minute period at the outlet of the ECV is unsatisfactory, and the problem is limited to a single property, the investigation should focus on the service pipe. Where problems are experienced at adjoining premises, or where there is any history of problems at adjacent properties, the ESP should consider the possibility of a wider underlying issue. Where poor pressure in a wider vicinity is confirmed, the ESP will request support and start an investigation to determine the extent of the affected area by checking opposite and adjacent premises, and checking pressures at strategic locations in the surrounding area and extremities of the mains, as appropriate. The low pressure could be for a number of reasons, such as water ingress into the service/ main, network issues like faulty distribution regulators or extreme weather conditions. However, if the investigation suggests that the service is at fault, the ESP will explain to the customer, gas engineer or approved meter installer the actions to be taken, along with a likely timescale for resolution. ■ IGEM/G/13 is free to download and IGEM will run a webinar on the changes as well as providing training material. Find out more at: www.igem.org.uk/technical-services or email: technical@igem.org.uk Emergency service providers England, Scotland, Wales 0800 111 999 Northern Ireland 0800 002 001 Isle of Man 0808 1624 444 Guernsey 01481 749 000 Jersey 01534 755 555 Created by plumbing and heating engineers, for plumbing and heating engineers. Try it for yourself and discover the difference, book your demonstration today! The digital multi-tool for plumbers and heating engineers. www.surefiresoftware.co.uk/rge Surefire HP advert (Horizontal).indd 2 12/08/2022 09:37
F ood prices are rising, a tank of petrol now costs well over £100 for many, energy bills are set to have tripled in 12 months and interest rates are up: we’re facing a cost-of-living crisis that is making many people feel under pressure and out of control.
Any spare room, utility room or office should be given its own zone, so that the heating can be turned off completely if those rooms aren’t in use. Placing bedrooms and living areas in a separate zone can also help significantly reduce bills. It allows families to make sure their bedrooms are warm first thing in the morning when they wake up, but aren’t heated during the day while they’re out at work or using their home office. Living areas can be kept warm during the evening while the family gathers together, before being turned off when everyone heads to bed.
Smarter
“Fitting separate thermostats in every room or ‘zone’ in the home should cost a few hundred pounds but the payback can be as little as 24 months.”
Money, money, money controls and underfloor heating can help people save money in these challenging times, says Chris Ingram, founder of Continal Underfloor Heating.
Each individual thermostat in our Quantum range, for example, controls the flow of water to each zone in the property via the UFH system’s wiring centre, thanks to low-energy actuators positioned on the manifold, ensuring that heat is only delivered when it is needed. Both radiators (via TRVs) and UFH can be controlled by the same thermostat or app, making it even easier to operate a heating system flexibly, regardless of whether it uses UFH, radiators or a combination of both. App-controlled heating Smart controls that work with an app or other internet-connected device help your customers take their energy saving a stage further, as well as giving them the convenience of being able to adjust their heating from wherever they are. Simple app-controlled heating helps them keep total control of their heating without having to try to reprogramme a traditional thermostat, or even be in their home at the time. ■
As families look for ways to save every penny, especially on energy bills, we believe that control is exactly what we need – better controls to make sure we’re only ever using energy when we need it, even as temperatures fall and we look towardsBuildingwinter.Regulations now make it mandatory for every room in a new-build domestic property to have individual thermostatic controls. For existing buildings that don’t already have this, room thermostats will need to be fitted whenever a boiler or heat source is replaced. This is great news, but although it will improve the efficiency of the UK’s new housing stock, it does little in the short term to help families save money now. But upgrading the heating controls is quick, easy and cost effective, whether your customer’s system has underfloor heating (UFH), radiators or any other heat emitter. Fitting separate thermostats in every room or ‘zone’ in the home should cost a few hundred pounds, depending on the system, but the payback can be as little as 24 months. For those homeowners who are replacing their boiler and adding controls, it’s worth considering incorporating an energy-saving UFH system into one or more rooms alongside their existing heat emitters. Keep it in the zone Once the heating system is split into separate control zones, the power is back in the hands of the homeowner to make energy savings, using smart controls to heat only the areas in the home that they’re using.
REGISTERED GAS ENGINEER | CONTROLS 36 September 2022
We really can’t stress enough how much money this can save compared to simply heating the whole house all the time. It’s easy to add individual control to an UFH system.
Independent testing Continal runs regular free webinars on underfloor heating installation designed specifically for tradespeople, including the best smart controls to ensure an efficient system. The webinars provide tips based on Continal’s 20 years of experience with the technology, and to help you get your UFH installations are right first time. Visit www.continal.co.uk/training for upcoming dates.
*Terms and Conditions apply. Please visit bosch-industrial.co.uk/guarantee-terms-and-conditions for details. **Time savings estimated and observed during customer installation studies. To learn more, please visit: Introducingbosch-industrial.co.uk/condens7000theCondens 7000 WP With outputs from 50kW to 145kW, our all-new commercial boiler series is the direct replacement for the GB162 V2 and has been designed to save up to 60% on the average installation time compared to its predecessor**. Guarantee*YEAR5Boiler
REGISTERED GAS ENGINEER | CONTROLS 38 September 2022
W ith energy costs soaring and apparently heading in only one direction, any opportunity to save money on heating bills should be grabbed. One way to do this is to by using OpenTherm technology, potentially saving 10-15 per cent on energy use.
Open connectivity can lower energy bills
The new generation of heating controls with open connectivity like OpenTherm can realise carbon savings from existing heating systems as well as facilitating further innovations in the future. OpenTherm helps boilers operate at their maximum efficiency. Many installations are still using mechanical on/off room thermostats, or don’t have one at all. This results in boiler supply temperatures that are temporarily or continuously higher than required to provide a comfortable livingThetemperature.challengeis to operate the boiler at a supply temperature that is as low as possible to gain maximum efficiency. OpenTherm believes that the optimal solution for Boiler Plus load control is to use the modulation feature of today’s boilers to the maximum –use modulating controls for modulating boilers. Heating appliances with open connectivity provide an installed base for energy saving control solutions. The best example is the development of internetconnected ‘smart’ controls. The companies that introduced this new generation were not the traditional controls companies: they were from the IT world, looking for useful applications of Internet of Things (IoT) technology. Features like remote control with an app on your mobile and geofencing can contribute to energy saving. New developments include combinations of gas boilers, heat pumps, thermal and/or PV Equipmentpanels.with open connectivity facilitates remote diagnostics. Aside from benefits in the logistics operation and the reduction of costs, remote diagnostics assures that systems continue to work optimally during the lifetime of the equipment. Freedom of choice for manufacturers, installers and consumers facilitates competition and innovation: a heating appliance can be combined with a heating control from another brand, providing a system that fits the installation and user requirements at the right price. What is OpenTherm? OpenTherm is a communication protocol for open connectivity.
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The protocol is managed by the OpenTherm Association, consisting of 90 manufacturers of heating products to further the cause of open connectivity. The protocol has been updated continuously in the past 25 years to broaden its application. Initially focused on gas combi boilers, the protocol now also supports heat pumps, whole-house ventilation and thermal solar generation. The new OpenTherm Automated TestTool enables manufacturers to test their OpenTherm products for compliance with the specification. www.opentherm.eu
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Take charge of rising energy costs
40 September 2022
Rocketing energy prices could trigger greater uptake of heating controls as households try to save money and energy this winter, says Martyn Bridges, director of Technical Services at Worcester Bosch. H eating controls are an important part of the heating system, enabling users to manage their home’s heating, helping to save money and reduce energy waste. And we anticipate that uptake of new controls will increase, particularly in the light of sharp rises in gas bills to come. Smart controllers and thermostatic radiator valves are likely to becoming more appealing as people try to manage their heating systems and temperatures as economically as possible. The most recent Building Regulations update sets out further requirements for controls: when the boiler is replaced, thermostatic radiator valves (TRVs) must be fitted to all radiators except where the room temperature control is sited. However, an estimated 25 per cent of all heating systems have either an incomplete set of thermostatic radiator valves or none at all, despite the role that this affordable device can have on reducing energy bills and energy wastage. We are likely to see increased uptake in heating controls, which help with escalating heating and hot water bills. By the first quarter of next year, heating and hot water bills for the average property are likely to be more than £3,000 compared with around £1,000 five years ago. These factors mean that the need to control heating systems better and more efficiently is rising dramatically. We have seen a significant increase in demand for smart, or eTRVs. These controls are essentially an electronic thermostatic radiator valve that can control every room on the property individually. Users can choose to turn the room’s heating off when unoccupied or adjust the temperature, saving energy andSmartmoney.controllers, operated remotely via a smartphone, tablet or bespoke smart device are designed to work alongside changing lifestyles, meaning that homeowners can adjust their heating system from anywhere. Only a few years ago, leaving the heating on was the way that people would come back to a cosy home. But now, with every hour of running, the cost of heating is at the back of people’s minds, and it will become even moreTheso.April price surge occurred broadly around the time when we were turning off our boilers for the summer – but when we turn them back on in the autumn, we are going to experience the full impact of both price cap rises. We’re anticipating even more difficult situations for householders – but smart controls can help control the time and temperature as effectively and economically as possible.
■ Keep up to date with your app In these fast-moving times, your Registered Gas Engineer app can help you stay up to date with all the latest news, wherever you are. We’ve made important updates to your FREE app. So please make sure you choose ‘Update’ at your app store to unlock some great newStayfeatures.uptodate – choose Latest News Feeds to see the latest news from Gas Safe Register and around the industry PLUS the newest products and jobs. Simply tap on the headline and the full article opens in simple, readable text. Find the latest technical articles, news and features, Technical Bulletins, Industry Standard Updates and Safety Alerts. Choose e-Journal replica to download and read 12 full magazine editions on your mobile device. *Available to Gas Safe You’llengineersregisteredonly.needtolog in with your Gas Safe registration number for verification the first time you use the app. 01782 567 099 PREFER TO CALL? GET IN TOUCH ON: CALIBRATIONWECollectionBookwww.test4less.co.ukandPayOnline&Delivery£4.95FixedPricesFrom£95.00FastTurnaroundWECALIBRATECOLLECTWEDELIVERTheUK'sPremierOnlineTestEquipmentSpecialists te4 st less *All prices exclude VAT
Next-level integration of modulating controls, as per Boiler Plus regulations in the form of load and weather compensation, improves temperature flows and enables boilers to run more effectively at a lower setting. Load compensation controls, for example, modulate the flow temperature from the boiler based on the actual room temperature. This requires the thermostat and boiler to ‘speak’ the same language, a function that is enabled by the communications protocol. A similar principle is at the heart of weather compensation controls, which monitor the outside temperature to modulate the boiler’s temperature flow. As well as allowing property owners to reset their heating system remotely, digital interconnection gives gas engineers off-site access – if permitted by the customer – to diagnose issues more conveniently and effectively for both parties.
Internet of Things (IoT) technology can play a key role in improving the energy efficiency of our homes, writes Neil Mattock, marketing director and head of training at Vokèra by Riello.
IoT has migrated to heating systems over the past 10 years, with smart thermostats leading the charge in allowing users to control their heating remotely. But they need to be able to do more than simply switch a system on or off which, although convenient, is unlikely to fully exploit efficiency potential in aligning appliance output with changing thermal load.
Intelligent working This type of digital ecosystem could be adapted to manage multiple technologies as heating systems become more hybrid. Linking a heat pump to a boiler and solar panels could be controlled by a single digital platform, working intelligently to maximise the system’s efficiency. Such control could enable elements of the system to be programmed to work independently of each other or together. For instance, when temperatures fall below freezing, a heat pump might be incapable of managing the heating system or it becomes a less attractive economic option. On such occasions, the system could be managed remotely to switch to a boiler-only or bivalent operation. But how do we start linking these different technologies together in a way that is easy for the householder to understand? The benefits for customers in the form of preventative maintenance are there for the asking if the heating system’s programme offers clear, identifiable responses. Think about how a warning light indicates when a car component is under stress. A similar function for boilers could spare homeowners an unnecessarily costly repair bill.
REGISTERED GAS ENGINEER | CONTROLS www.gassaferegister.co.uk 41
■ www.vokera.co.uk Text information to Martin on 07821 517 954 Email: Webuyplumbingstock@live.co.uk Chemicals Sentinel and Fernox Etc.
How IoT can improve efficiency
■ www.logic4training.co.uk
Using these helps you to create formatted documents, so that you look professional and save time.
One of the most difficult challenges for any sole trader or small business is pricing, but you need to get this right if you’re going to be profitable. Mark Krull, from Logic4training, provides his top tips.
Keeping an accurate record on a spreadsheet that compares your estimated materials to what you actually used will help you improve your quotes in the future. Get a deposit Paying for materials upfront is a costly risk that many sole traders or small businesses can’t shoulder. Don’t be afraid to ask for a deposit to cover materials, particularly with new customers. Mention this at the outset. Creating an account with your local merchant will mean you are billed monthly, as well as getting preferential rates. Marking up Many tradespeople mark up the cost of materials to cover the time they spend sourcing, buying and transporting them, particularly for bigger projects. Taking advantage of trade prices at your local supplier should mean that your quotes will be competitive after even you’ve added your mark-up. The quote Make sure your quote includes a detailed breakdown of costs, for labour and the materials involved, plus methods of payment, terms and deposit information. This will help the customer make an informed decision, avoid any nasty surprises and provide a record of the work. Your customer will probably have received a number of quotes, so yours needs to stand out. It must
REGISTERED GAS ENGINEER | YOUR BUSINESS 42 September 2022
Get paid Getting paid is the most important bit, so make sure you state your terms of payment (usually 30 days) clearly on your invoice, together with your bank details. You can also use an app that turns your smart phone into a card payment machine so you can get paid straight away. And finally… know your worth. When costing jobs, one of the biggest mistakes you can make is to get into a price war with a competitor. ‘Cheap’ is not the main selling point for most customers: they would prefer to employ a trustworthy tradesperson who will do a good job, on time, within the agreed providesoofexpertise,Attitude,price.professionalism,reliabilityandqualityworkareveryvaluabletraits,beproudoftheserviceyouanddon’tundersellit.
T he logistics of calculating job costs can be a difficult balancing act, especially at the start of your career. Providing a good service for a reasonable price is key to winning work, but how do you manage to make a decent profit without selling yourself short? The following essentials will help keep you on the right track.
What to consider when pricing work Consider the four main elements: labour, materials, profit and contingency. A thorough assessment of the work that needs doing is essential to putting together an appropriate quote. Talk to your customer to understand their needs and manage expectations. Hidden extras and misunderstandings never go down well, so get as much out of this initial visit as youIt’scan.good practice to put together a list of questions that you’ll ask with every job. Make sure you take anymeasurementsaccurateandconsiderlabour-intensivework.
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Working out your hourly rate Consider how many days you work every year, how many hours you work each day and the number of days you might take as holiday. Research what similar tradespeople in your area earn and then use these figures to work out your hourly rate. You don’t need to disclose this rate to your customer, however: just give them the price for the job. How long will it take? If you’ve got lots of experience doing similar jobs, this can be a fairly easy task. But if you’re relatively new to working for yourself, it’s easy to underestimate how long a job could take. Adding an element of contingency is important as it means you have some breathing space and can avoid upsetting the customer with additional costs. Things to consider • Remedial tasks: lifting and re-laying floorboards, for example, can be really timeconsuming. Check for possible asbestos materials.
software tools designed to help small businesses and sole traders with quoting and invoicing.
Site visit checklist Make an appointment and confirm it • Be on time • Be tidy Show your Gas Safe Register ID card • Be respectful at the door and in the house Listen • Give a timeframe for the quote and stick to it.
• Sub-contractors: will you need to call on other trade professionals to complete the work, eg, asbestos removal, scaffolding, electrical or building work?
How to price work and get paid
•
•
• Time: how long does it take to travel to and from the site?
• Accessibility: are any areas particularly difficult to access? Can you easily transfer your tools and equipment on to site?
spelling.andyourandwiththey’retheseexpertise.ofprofessionalism,demonstrateanunderstandingthejob’srequirementsandyourDetailwillhelpconveymessages,aslongasclear–butbafflingpeoplejargoncouldbeconfusingoffputting.Makesureyourquoteshowscompany’sdetailsclearlydon’tforgettocheckyourThereareloadsof
tpieurope.com | sales@tpieurope.com | call 01293 530196 DC710 - The Smart FGA!! Easy return & tracking of Annual Service through the TPI Customer Portal at tpieurope.com l Easy to Use, Durable & Affordable!! l Domestic or Commercial l Feature Rich, Reliable FREE View app l Colour coded displayed readings l Integration into the ONE app that works with all other TPI affordable Smart Probes l Date, Time & GPS Tagged Reports l Create Integrated Gas Safety Records This IS the Smarter Way Prices from £315 with a multitude of kit options available
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Simply identify the heat output from the radiator to which the TRV will be fitted and correlate it to the correct position on the TRV using the setting table provided. For existing radiators, you can use the handy valve setting calculator on Drayton’s website to determine the correct setting for each auto-balancing TRV. The Drayton balancing key, or an 11mm spanner, can then be used to select the correct position. Once installed and set, the auto-balancing valves will ensure that radiators receive the correct flow rate regardless of other TRVs opening and closing or changes to the system. Drayton says this can save an average 8.8 per cent on energy costs. www.draytoncontrols.co.uk
Productnews
As part of the ThermokitLGN legionella testing thermometer kit, which also includes two robust surface and immersion probes, you can monitor and test the temperature of both standing water, and the surface of pipes and tanks that form part of the water system.
Vibe MAX is the boiler range from Vokèra by Riello, which the company says combines value for money with high-end functionality. Available in combi and system models, the compact Vibe MAX is 20 per cent hydrogen-blend ready and features include built-in Modbus connector, revised universal pipework layout and a primary heat exchanger in corrosion-resistant stainless steel. The entry-level Vibe MAX’s stainless-steel heat exchanger ensures optimum strength and durability, potentially increasing the life of the appliance and resulting in less downtime for maintenance. The boilers use advanced electronics, including a modern human-machine interface (HMI) and digital touchpad to help with operation, installation and servicing.VibeMAX also incorporates a Bluetooth clock module so that users can easily programme the heating schedule via the app on their smart phone.
www.gassaferegister.co.uk 45
www.martindale-electric.co.uk
Digital thermometers can help in the fight against legionella and Martindale’s DT173 is suitable when servicing and monitoring hot and cold water systems. The single-input digital thermometer, with a bead thermocouple as standard, is compatible with Martindale’s full range of K type probes, including air probes, penetration probes and clamp and surface probes.
The thermometer is supplied in a tough holster and has large digits and a back light for easy viewing in all light conditions. There is a fold-away built-in stand, and readings can be displayed in centigrade and fahrenheit. The DT173’s sister thermometer is the DT175, a dual-input digital model which enables you to take readings from two type-K thermocouples simultaneously. An example might be the input and output of heating equipment and other systems. When used with its differential mode, you can use the readings to monitor the effectiveness of both heating and cooling systems.
differential Resideo’s VC water valve range can handle aroundselectionrequiresinstallationsissuethewhenvalvesthroughissueincreasedthroughthehigher-pressureradiatorshotHowever,standardpumps.withhigherfordifferentials,higher-pressuremakingthemsuitablelargerheatingsystemswithflowratesorinstallationsmorepowerfulcirculation5mand6mpumpsareformanyinstallations.largerpropertieswithawatercylinderandaround30mayneed7mor8mpumpstoensureeffectivecirculationofwaterthesystem.Thispressurecancausetheofheatedwaterseepingstandarddomesticzone-runningintoradiators-waterwasonlycalledforbyhotwatercylinder.Thesameappliestoheatpumpwherethelowheatabiggercirculationpumptopushthewaterthecircuit.Toensurethatnowatercan pass through the valve when in the mechanismrobustResideoVCnewposition,closedtheheavy-dutyvalvefromhasalinearthat moves up and down to open and close the valve and can resist up to 4 bars of pressure without leakage. It can also add a priority route where the hot water is heated before the radiators, so that it works effectively in conjunction with the service called for. Steve Mist, senior technical support supervisor, says: “The new VC valve is as simple to fit as its spring-return counterparts but can handle greater pressure with ease. This means it can be the ideal option for installers taking on larger or renewable heating installations.” www.resideo.com
REGISTERED GAS ENGINEER | PRODUCTS
The 26kW and 30kW Vibe MAX measure 700mm x 400mm x 275mm, ensuring ease of handling and siting in all types of residential property, even where space is at a premium. Wi-Fi connectivity enables users to programme and control their heating. www.vokera.co.uk
Drayton’s auto-balancing TRV technology is now available for its TRV4 and RT414. The chrome thermostatic radiator valve has been designed for UK homes and there’s no need to change pipework to retrofit, which makes it straightforward to swap out.
“Our aim with this new auto-balancing TRV technology is to make this process as simple as possible, reducing the time it takes to balance a system and eliminating call backs.”
Target legionella with Martindale digital thermometer
Auto-balancing TRVs from Drayton
Good vibes from Vokèra by Riello new boiler range
Product manager David Kempster says: “Radiator balancing is an essential practice to improve boiler efficiency and avoid cold spots within the home, but it is a practice that most installers find very timeconsuming and complex.
Resideo raises the pressure
Navien
REGISTERED GAS ENGINEER | PRODUCT FOCUS 46 September 2022
range are
By providing models,ofcousinspared-downcompletedandthatserieshotprovidesofAvailablevalveadjustmentutilisesrange,homes.possiblereinventedcombiperformance,all-roundthenewcrossoverhaswhatisinlargerfamilyElsewhereinthetheNCB500Navien’svalveandauto-mixingforhotwatercomfort.withhotwateroutputs37kWor41kW,theNCB500all-roundheatingandwatercapabilities,thankstoaofhigh-qualitycomponentsensurelong-termefficienciesreliability.Finally,theNCBfamilyisbytheNCB300,aversionofitslargerthatstillprovidesmasseshotwater.TherearethreeprovidingDHWoutputsof the NCB 20 per cent
28kW, 37kW and 41kW, all ideal for smaller properties where reliability and consistent hot water temperatures are a priority. All new boilers across
Combi crossovers put hot water first
N avien has temperaturepump,adjustmentincludeshydraulicthesupplyhot(DHW)allThismodelsperformance,prioritiseasnewasthecondensingheatingground-breakingincorporatedwatertechnologyintoagasboiler,creatingultimatecombicrossover.UsingthesamefundamentalsitsNPEwaterheater,Navien’sNCB700,aswellNCB500andNCB300boilers,highlevelsofhotwaterwiththelattertwofittinginsideacupboard.ensurestheNCBfamilymeetslevelsofdomestichotwaterdemand,whilemaximisingwatercomfort.TheflagshipNCB700canuptothreeshowersatsametime.Itscustom-builtblockassembly,whichamixingvalve,flowvalveandrecirculationguaranteesconstantandhotwater delivery. The boiler also offers flow rates up to 22 litres per minute (at 35°C temperature rise). All NCB700 boilers can be used in conjunction with the NaviCirc recirculation valve, which makes it even easier to set up a secondary hot water return system. This simple plumbing device uses existing pipework to reduce the waiting time for hot water at the tap, via the addition of a dedicated recirculation return pipe. As a result, not only is the boiler more economical to use than system or regular units, but it can save nearly 8,000 litres of water per year. Available in two models capable of delivering up to 42kW and 54kW of hot water, the boiler features a turndown ratio of 15:1 and can achieve ErP A+ when used with the Smart Plus controller.
hydrogen-ready and use stainless steel heat exchangers for optimum durability and long-term efficiencies. The NCB500 and NCB300 are designed to be fitted and used with Navien’s Smart Plus control pack, increasing their overall efficiency to A+ ErP. ■ www.navien.co.uk Keep up to date with your app In these fast-moving times, your Registered Gas Engineer app can help you stay up to date with all the latest news, wherever you are. We’ve made important updates to your FREE app. So please make sure you choose ‘Update’ at your app store to unlock some great newStayfeatures.uptodate – choose Latest News Feeds to see the latest news from Gas Safe Register and around the industry PLUS the newest products and jobs. Simply tap on the headline and the full article opens in simple, readable text. Find the latest technical articles, news and features, Technical Bulletins, Industry Standard Updates and Safety Alerts. Choose e-Journal replica to download and read 12 full magazine editions on your mobile device. *Available to Gas Safe You’llengineersregisteredonly.needtolog in with your Gas Safe registration number for verification the first time you use the app. 01256 online@gassafetyshop.co.uk336720 Working with Gas Safe registered businesses since day GasSafetyShopone For a full range of products for our Gas Safe engineers visit us at Gassafetyshop.co.uk gas.s.shop Gas_Safety_Shop DELIVERYFREEforpadsandlabels
www.gassaferegister.co.uk 47 RECRUITMENT We’re recruiting! Are you interested in joining our fleet of Baxi Customer Support Engineers? £46,000 OTE (£38,380.60 Basic Salary) plus London weighting allowance. Subject to location Bonuses and benefits package 25 days holiday pa + statutory days Company sick pay Hand held device, phone, work wear Ongoing training and support Company van Pension scheme OTHER ROLES AVAILABLE: Commercial Service Engineers Technical Support Advisors Contact: Learn from a company that has over 100 years experience. Online Learning Courses Sign up now - face to face training from April Online course booking: Register online Receive your login details Login and view all the current courses available Book your place at a time to suit Viessmann Academy Tel: 01952 675032 Email: academy-uk@viessmann.com Online course booking: www.viessmanninstallerportal.co.uk
48 September 2022 NATIONWIDE LONDON AND SOUTH EAST ACS, NG, LPG Domestic, Commercial, Industrial Safe Electrical Isolation Un-vented Hot Water & Water Regs Celebrating 25 years of Quality Training & Assessments in Gas, Electrics, Plumbing & Heating and renewables1997-2022 For more information GasTelephonewww.gas-training-and-assessment.co.ukvisit01268727797Emailgastraining@btconnect.comGasTraining&AssessmentLtdBasildon,EssexSS131EUSafeRegisternumber170909 G.T.A 1/8 page.indd 1 15/12/2021 14:51 We offer the following courses: ■ GAS ACS ■ PLUMBING & HEATING ■ ELECTRICAL ■ OFTEC OIL ■ RENEWABLES ■ HEALTH & SAFETY ■ REFRIGERATION or call our Customer Service Team on: 0 3 4 5 84 5 7222 NORT HOLT L U TON B A SIL DON SIT T ING BOURNE The Leading Training Company F o r our latest prices and SPEC I AL O F FE R S visit ww w.lo g i c 4 t raining.co.uk courses at ComfortableFREEFREEHelpfulFriendlyStaffOn-siteparkingLunch,tea,coffeeandbiscuitsStressFreeEnvironmentAirConditionedFinanceAvailable OPEN FORBUSINESS ADVERTISE YOUR TRAINING COURSES, SERVICES OR RECRUITMENT REQUIREMENTS TO 80,000 GAS SAFE REGISTERED BUSINESSES, AND REACH MORE THAN 132,000 GAS ENGINEERS. PLEASE TELEPHONE BEV: 0203 137 8582 OR EMAIL: classified@rgemagazine.co.uk
www.gassaferegister.co.uk 49 For more information and to book your course contact us on:- Email:Telephone:sarah.bygraves@bromleytraining.co.uk02083155678 Bromley Training & Assessment Centre (BTAAC) Unit 4 Ashgrove Industrial Estate Ashgrove Road, Bromley Kent, BR1 4JW BTAAC offer a full range of Domestic and Commercial Gas training and assessments in a well-equipped training facility at very competitive prices. · All ACS Domestic Gas – core + appliances ·All ACS Commercial Gas including CMDDA1 and BMP1 · Unvented Hot Water & Water Regs · Highly knowledgeable trainers with years of experience · Very friendly training environment LONDON AND SOUTH EAST EG Training Services Ltd - 3 Mulberry Court - Bourne Industrial ParkBourne Road - Crayford - DA1 4BF A friendly and professional service for all your Electrical and Gas Training and Assessment requirements. We offer short courses in the following Electrical Part P full scope Basic electrical safety 17th Edition Essential electrics Pat Testing ACS for Natural Gas and LPG All Domestic elements (Initial and Re Assessment) All Industrial/Commercial elements (Initial and Re Assessment) MobileC CommercialCateringLaundryommercialCatering Elements (Initial and Re Assessment) (Initial and Re Assessment) (Initial and Re Assessment) Commercial Meters (Initial and Re Assessment) Emergency Service Providers (Initial and Re Assessment) Flue Gas Analyser (Initial and Re Assessment) Other Courses Unvented Hot Water Systems New Entrant Basic Gas Utilization Course Water Regulations For Domestic or Industrial / Commercial Energy efficiency Training Needs Analysis Plumbing to Gas Engineering Bespoke Training and Assessment courses for Managers/Landlords/Agents BasicBasicOilWaterLegionellaHygienePipeSkillsUnderstanding of Central Heating Systems 1 Day Gas Safety Awareness For further information on any of our courses please Phone 01322 524 792 Fax 01322 310 223 Email paul.chambers@egtrainingservices.co.uk Training Services Learn how to repair ALL types of combi/system boilers PLUS way, PLUS MUST know NEW • Parts Replacement and Service Day – get hands on experience removing and replacing boiler parts • Parts and Service days – max 3 people • Both courses can also be booked 1 on 1 to suit you • Company discounts available WOODYS TRAINING www.boiler-training.co.uk Online shop at www.boiler training.co.uk/shop Give us a call and we will help you: Tel: 01375 841804 Mob: 07958 783 681 Email: info@boiler training.co.uk Boiler Breakdown and Fault Finding PLUS Parts Replacement and Service CoursetheoriginalcourseSpecial offers on the day, FREE tea & coffee all day. FREE parking. LOOK ON WEBSITE FOR DISCOUNT CODES Woodys Training, Unit 62c Thames Industrial Park, Princess Margret Road, East Tilbury, Essex RM18 8RH
50 September 2022 LONDON AND SOUTH EAST Offering training and assessments in: For all enquiries please contact our team: Primary Assessments 0115 9201144 ptas44@aol.com No3ngham, NG5 6BB www.primaryassessments.co.uk DomesCc Gas Commercial Gas LPG Unvented Hot Water Water Regs Legionella OFTEC Oil EXTENDED HOURS AND SAFETY DUE TO COVID-19 Introductory Gas Training Courses (Commercial, Domestic & LPG) ACS Domestic Core & Appliances and CPA ACS Non Domestic Core & Appliances ACS Commercial Catering, Mobile Catering & Appliances Swimming Pool Boilers ACS LPG Core & Appliances (incl Boats, RPH, LAV, PD, Caravans) LPG Generators OFTEC Oil Assessment & Training (OFT 50, 101, 102, 201, 105e, 600a) & Solid Fuel Un vented & Vented Domestic Hot Water, Legionella and Water Regulations Gas Supervisor Courses and courses designed for your specific needs EAL Electrical Courses and Electrical Part P Fire Alarm BS5839 and Security Lighting BS 5266 Energy Efficiency and Renewable Energy Courses (Solar, Photovoltaic) SOUTH WEST PENINSULAR TRAINING LTD Westover Trading Estate Langport Somerse TA10 9RB Tel: 01458 253493 Email info@swptraining co uk www swptrain ng co uk SOUTH SCOTLANDWESTMIDLANDS Training & Assessment Specialists • Domestic gas & appliances • Commercial gas • Commercial catering • ACS re-assessments • New entrants to gas (GGFO) • Unvented hot water • Water regulations • LPG changeover • Legionella • 18th Edition Wiring Regulations • Electrical Testing and Inspection ✔ PARKINGFREE ✔ PRICESCOMPETITIVE ✔ NO V.A T. ✔ STAFFFRIENDLY Reigate Road, Ewell, Epsom, KT17 3DS www.nescot.ac.uk 020 8394 gascentre3280@nescot.ac.uk Find out more about upskilling today at glasgowclyde.ac.uk With a full range of BPEC accredited courses to choose from, you can continue your professional development journey at our purpose-built gas training facility. YOUR CAREER Serving London and the surrounding counties. With over 27 years training through expertise. Over 10,000 engineers through our doors. State of the art facilities. A name you canwww.gastectraining.co.uktrust.• All domestic and commerical gas qualifications covered. • All LPG qualifications covered. • A large range of electrical qualifications covered. • All solid qualificationsfuel covered. • All domestic and commerical Oftec oil qualifications covered. • Hot Water Systems & Safety • WRAS Water Regulations. • System 01784controls. 246 247 IR S UR E HEAT PUMP COURSES LI E MULTIPLE RIGS T E S PPR ENQUIRIES@GASTECTRAINING.CO.UK Core Gas Safety Study Book 11 CCN1 Sections + CPA1 + Regulations + Key Word Index + FREE online training Designed to build on your knowledge and give confidence with exams WRITTEN BY A GAS ENGINEER FOR GAS ENGINEERS Thinking about your gas exams FREEonline training assessments&withbook Learnatradewww.ccn1.co.uk-07975830411 published & delivered by Learnatrade Ltd
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ESi. If you do not wish to be contacted, please add NO COMMUNICATIONS in your email entry. We've teamed up with ESi Controls to offer two readers the chance to win its newest 6 Series heating control. Take control and win with CompetitionESi How to enter For your chance to win an ESi 6 Series control, worth around £180, just answer the following question correctly: How many years’ warranty do you get with the 6 Series? a) One year b) Two years c) Three years. Send your answer plus your name, registration number and address to registeredgasengineer.co.ukcompetition@ Two winners will be chosen at random from all correct entries received by the closing date of Friday 30 September 2022. E Si’s new 6 Series Wi-Fi programmable room thermostat provides the latest in heating control for homes and commercial premises. The fully OpenTherm-compatible advanced range enables full control via the room thermostat or via a mobile phone or tablet, with a host of features to impress even the most demanding specifier, installer or homeowner. The 6 Series includes optimum start/stop, DHW setpoint, hot water time and temperature control when working in conjunction with a wireless cylinder thermostat, full seven-day, 5/2 day or 24-hour programming options, a boost facility, and a helpful holiday mode. The ERP Class 5 controls are available in white or grey. “This is the new ‘Rolls-Royce’ of our range,” says head of sales and marketing Jon Tedstone. “It has all the latest features and benefits you could want and it looks good too. It really is an impressive addition to our range. The initial response from our customers has been phenomenal.” The new 6 Series comes with a three-year warranty. n www.esicontrols.co.uk chances2towin
www.gassaferegister.co.uk 51 REGISTERED GAS ENGINEER | COMPETITION TERMS AND CONDITIONS By entering this prize draw, you agree to these terms and conditions: • Registered Gas Engineer and ESi do not accept responsibility for lost, delayed, corrupted or invalid entries. • Two winners will be chosen at random from all correct answers submitted in accordance with these terms and conditions. • The winners will be notified by email. The judges’ decision is final and no correspondence will be entered into. • The prize cannot be substituted or upgraded. • The prize is non-transferable and there is no cash alternative.
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