The Next Decade of Car Dealerships: What to Expect by Regan Dicarlo

The future of car dealerships is set for dramatic change, as the next decade promises to reshape the industry in unexpected ways. The rise of digital platforms, the push toward electric vehicles (EVs), and new ownership models will all transform how we buy and interact with cars

As explained by Regan Dicarlo, the shift toward online car buying is revolutionizing the dealership model Consumers increasingly prefer the convenience of purchasing vehicles online, bypassing the traditional in-person experience. Virtual showrooms, video consultations, and even augmented reality test drives are emerging as essential tools. The ability to complete the entire purchasing process digitally from research to financing without visiting a dealership will become the new norm. Dealerships that fail to establish a solid online presence risk losing out to digital-first companies

Electric vehicles are another key driver of change. As EVs gain popularity, dealerships must expand their offerings and prepare for the unique challenges associated with these vehicles This includes staff training on EV technology, as well as installing charging infrastructure and service capabilities for battery maintenance. As governments and manufacturers push for greener transportation, dealerships will have to cater to an increasingly eco-conscious consumer base.

Alongside the growth of EVs, flexible ownership models will gain traction Subscription services, which allow consumers to rent vehicles for a monthly fee without long-term commitments, are

becoming more attractive This model is especially appealing to younger consumers who value convenience and variety over ownership. Dealerships that adopt subscription-based models can diversify their revenue streams and cater to changing customer expectations

The physical dealership experience will also evolve. Rather than large lots with massive inventories, the future dealership will be more focused on customer experience Smaller, more personalized spaces where customers can interact with product experts and explore specific models in-depth will become the standard Dealerships will shift their role from simple sales centers to service-oriented hubs that build long-term customer relationships through maintenance, education, and loyalty programs.

The next decade will bring sweeping changes to car dealerships The industry will be driven by digital innovation, the rise of electric vehicles, flexible ownership models, and a renewed focus on customer experience Dealerships that embrace these trends will continue to thrive, while those that resist may struggle to stay relevant in this rapidly evolving landscape.