Zephyr Mountain Lodge WP 23

Phone - 970-726-8400

401 Nystrom Lane PO Box 3610

Winter Park, CO 80482

On behalf of the entire team at Winter Park Resort Lodging, I extend to you a very warm welcome. We are delighted with the opportunity to have you as our guest and you can expect the utmost of service from our friendly and dedicated staff. We are here to service all your needs and make your visit to Winter Park a memorable one.

Along with enjoying your accommodations and amenities at Zephyr Mountain Lodge, please make sure to visit The Village at Winter Park, just steps outside your door. There you will find fantastic dining, great shopping, exciting entertainment, and an array of both winter and summer activities for everyone.

If we can do anything to make your stay more comfortable or answer any questions you may have, please feel free to contact us by calling the Front Desk. Our caring and attentive team will do everything possible to accommodate you.

Enjoy your stay in beautiful Winter Park, Colorado and please come back and see us again

GUEST SERVICES

Airport Transportation

Transportation to and from Denver International Airport may be arranged by contacting Home James Transportation Services at 970-726-5060.

Bank/ATM Service

ATMs are located at Balcony House, Derailer Bar, Concourse level of West Portal Station, and the Mary Jane Guest Services Desk. A Wells Fargo bank is located in Winter Park. A variety of national and local banks have branches in Fraser and Granby.

Check-In/Check-Out

All Winter Park Resort Lodging guests may check-in at the Front Desk located in the Riverside building of Zephyr Mountain Lodge. Front Desk hours may vary by season; however, staff is on call for emergencies 24 hours per day. Check-in time is 4:00 P.M. Check-out time is 10:00 A.M.

Unauthorized late check-outs will be assessed a fee.

Convenience Store

Trail’s End Mercantile offers a variety of sundries and snacks. Trail’s End is located on the Plaza side of the Zephyr Mountain Lodge, Riverside Building.

Emergency ...................................................................................................... Dial 8 + 911

In the event of an emergency, medical or otherwise, please dial 8 + 911 for local emergency services.

Exercise Room

Our exercise room can accommodate all your fitness needs. The exercise room is located on the parking level of the Riverside Building and is open from 8:00 A.M. to 8:00 P.M.

Fax & Copy Service

Fax and copy services are available at the Front Desk free of charge. Our fax number is 970-726-8485.

GUEST SERVICES

Group Sales .........................................................................................Dial 8 + 726-1567

Please contact the Group Sales Office for personal assistance with large group (20+) accommodations and reservations.

Hot Tubs

Outdoor hot tubs are located on Level 2 of the Slopeside Building and on the parking level of the Riverside Building. The hot tubs are open every day from 8:00 A.M. to 11:00 P.M. Spa towels are provided in your condominium. Please do not bring any glass into the recreation areas.

Housekeeping

Should you need anything during your stay, please contact the Front Desk. To respect your privacy, and to reduce environmental impact, we do not offer daily housekeeping service. Daily housekeeping service is available at an additional fee. Please schedule additional services 24-48 hours in advance.

Internet Access

Complimentary high-speed internet is provided for your convenience. The wireless network is “ZephyrGuest”. Open your web browser to www.bing. com to log in. The login is “z” followed by your room number (Ex. z1801). In the lobbies, use network “ZephyrLobby” and the username “lobby”.

Inventory

Inventory is checked after every departure. Please contact the Front Desk if any necessary items appear to be missing from your condominium.

Laundry

Coin-operated laundry facilities are located on each floor of the Slopeside and Riverside buildings. The cost is $2.00 to wash and $1.75 to dry. Detergent is available for $1.00 on the 1st and 4th floors of each building and at Trail’s End Mercantile. Change is available in each ski locker room, or from the Hammersmith Management offices (building manager) located on level 2 of the Slopeside Building. At the washer and dryers you can pay with cash, card, apple pay, or scan a QR code to download an app. There are also change machines in each of the REFUSE rooms.

GUEST SERVICES

Mail

An outgoing mail drop is located at the Front Desk. Federal Express and UPS packages can be picked up at the Lodging Administration Office (contact the Front Desk for hours of operation) located on the first floor of the Slopeside building. Our shipping address is 401 Nystrom Lane, Winter Park, CO 80482. Please do not have packages shipped via U.S. Postal Service, as the Postal Service does not deliver to the Lodge.

Pack N’ Plays

Pack N’ Plays are provided on an as-available basis. Please contact the Front Desk to check availability.

Parking

One parking space in the garage is available per condominium. Parking garages are managed by the Property Managers. If you need assistance with access, payment, or a second vehicle, please call 970-726-2050.

TELEVISION CHANNELS

OPERATING INSTRUCTIONS

Air Conditioning

Due to the cool climate of the mountains, the Zephyr Mountain Lodge is not equipped with air conditioning. To cool your condominium, please make sure that the thermostat is turned down, open windows and turn on the fan provided in your bedroom closet.

Fireplace

Each mountain home has a gas fireplace that may be turned on or off using a switch on the wall by the fireplace. In the interests of conservation, please turn the fireplace off when leaving for the day. The fireplace including the glass front may be hot even if not currently turned on. Be careful not to touch and don’t put items where they could melt or burn. Warn children to not touch. The pilot light may be off at any time. Please contact the Front Desk to have your pilot light re-lit.

Heating Instructions

Your mountain home is thermostatically controlled for your comfort. Onebedroom condominiums have a thermostat in the living room. Two- and three-bedroom condominiums have one thermostat in the living room and one in the master bedroom.

EMERGENCY PROCEDURES

Upon Arrival

For your safety, please be prepared.

• Study your condominium layout and identify all exits.

• Determine how to open windows and exit doors.

• Locate extinguishers and fire exits nearest your condominium.

• Know how to operate the above safety devices and how to reach them.

EMERGENCY PROCEDURES

Fire Alarm

• If you hear a fire alarm, please stay calm. Your greatest ally in any emergency situation is your good judgment and common sense.

• Do not investigate the fire alarm. Listen to the announcements from the fire command speakers in your condo and follow the instructions.

Fire

In case of fire, please observe the following procedures.

• If you notice a fire or other emergency, call the Front Desk immediately. The Front Desk staff will contact emergency services and dispatch an emergency response team. Be prepared to identify your exact location and the nature of your emergency.

• If the fire is in your condominium, leave if you can. With the back of your hand, feel the door. If it is cool, stay low and behind the door as you open it slightly to make an assessment. If smoke or flame conditions exist, close the door immediately. If the way is clear, crawl to the nearest stairway or exit. Stay low and exit the building following emergency EXIT signs.

• If the fire is outside your condominium and the door is warm, do not open it. Stay in your room and seal all cracks with wet towels. Retreat to the balcony or window. Signal to the fire department by waving a sheet, flashing lights or shouting for help.

• Stay low–smoke and deadly gases are often the greatest danger during a fire. The air is fresher near the floor.

• Do not jump from upper stories—wait for rescue.

• Never use elevators during a fire. Use the stairway to exit.

• Please do not leave the area without being accounted for. Assemble in the plaza at the base of the Gondola.

• Do not re-enter a burning building for any reason.

ACTIVITIES & SERVICES

For more information on any local activities or to book your next adventure, please see the Convenient Local Businesses section at the back of this book or dial “0” to speak with one of our fun-loving guest services specialists.

ADVENTURE ROPES COURSE

ALPINE SLIDE

ART GALLERIES

ATV TOURS

BACK COUNTRY CAT SKIING

BOATING & SAILING

BOWLING

CROSS-COUNTRY SKIING

CHILD CARE & BABYSITTING

DISK GOLF

DOG SLEDDING

FISHING

FRASER VALLEY REC CENTER

FRASER VALLEY SPORTS COMPLEX

GO-KART RACING

GOLF

GUIDED TOURS

GROCERY DELIVERY

HEALTH CLINIC

HIKING

HORSEBACK RIDING

HORSE-DRAWN SLEIGH RIDES

HOT AIR BALLOON RIDES

HOT SULPHUR HOT SPRINGS

HUNTING

ICE SKATING

LIBRARY

LIVE MUSIC

MASSAGE

MINIATURE GOLF

MOUNTAIN BIKING: DOWNHILL & CROSS-COUNTRY

MOVIE THEATRE

MUSEUMS

NIGHT LIFE

PILATES

ROCKY MOUNTAIN NATIONAL PARK

ROCKY MOUNTAIN REPERATORY

THEATRE

RODEO

ROLLER SKATING

SKATE PARK

SKI BIKE TOURS

SKIING & SNOWBOARDING

SLEDDING

SNOWCAT TOURS

SNOWMOBILING

SNOWSHOEING

SPA

STAND UP PADDLE BOARDING

TUBING HILL

URGENT CARE

WHITEWATER RAFTING

WINE TASTING

WINTER PARK RESORT

YOGA

ZIP LINING

HIGH COUNTRY SAFETY TIPS

ON THE SLOPES AND TRAILS

• If you have not skied or ridden before, we recommend that you take a lesson. Trained instructors can teach you more quickly and safely than learning on your own or from a friend.

• Be “predictable” when skiing or riding your bike.

• Arrange a meeting place and time in case someone becomes separated. Notify someone in your group if you decide to leave the Resort.

• If you drop anything from a lift into a closed area or onto a run too difficult for your ability, note the number of the nearest lift tower and report it to the top lift attendant. Patrol will try to retrieve it and leave it at the bottom of the lift.

•“Go with the flow”. If you are passing most others on the trail, you are probably going too fast. Observe the areas posted as “Slow” and slow down no matter what your ability level. Fast or reckless skiing and riding can result in injury to you or others and perhaps the loss of your lift ticket.

• Check message boards at the bottom and top of the lifts for any messages from Ski Patrol. For example: injured skier in your party or temporary lift closures.

• Vehicles or equipment may be encountered at any time. Stay clear.

• Fencing, poles, padding and other markings are intended to alert you to certain hazards, not to protect you from injury. Not all obstacles are marked.

• Winter Park discourages the use

of electronic devices while loading lifts and the use of headphones while skiing, snowboarding, or riding.

• Educate yourself on the dangers and risks of Avalanche and Tree Well immersion. Avalanches may occur inside or outside the posted ski area boundary at any time without warning. Always ski or ride with a partner.

Visit www.avalanche.org or www.treewelldeepsnowsafety.com

KNOW YOUR RESPONSIBILITY CODE

• Always stay in control, be able to stop or avoid other people or objects.

• People ahead of you have the right of way. It is your responsibility to avoid them.

• You must not stop where you obstruct a trail or are not visible from above.

• Whenever starting downhill or merging onto a trail, look uphill and yield to others.

• Always use devices to help prevent runaway equipment.

• Observe all posted signs and warnings.

• Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.

• Please help us care for the environment.

• Colorado Law prohibits riding the lifts or skiing or riding while under the influence of alcohol or drugs.

• Do not enter closed lands adjoining a ski area.

• Winter Park has zero tolerance on closed trail violations. Violator’s pass

HIGH COUNTRY SAFETY TIPS

will be revoked for the season.

• If you are involved in a collision resulting in an injury, Colorado Law requires that you give your name and current address to a Resort employee before you leave the vicinity. Witnesses are encouraged to contact a Resort employee.

IN CASE OF ACCIDENT

If you are reporting within Resort boundaries from a cellular phone, call Patrol at 970-726-1480. Cell phone coverage may be limited. There are designated on-mountain emergency phones marked on trail maps. Dial 1480 from any on-mountain phone. At lodging properties, parking lots, or in the Village please call 9-1-1 first then Patrol. Provide your room number and lodging property. There are multiple medical clinics nearby. Denver Health East Grand Community Clinic and Emergency Center at Winter Park Base, is open daytime only (hours vary by season) and is located in the Kid’s Ski and Ride School Building. Middle Park Medical Center is open 24 hours and is located in Granby, 20 miles north on highway 40. Emergency Medical Services (EMS) may be contacted by dialing 9-1-1.

WHAT TO WEAR

WINTER: Layers of clothing are best. Base layers should be synthetic or woolen material. Socks for skiing or snowboarding will be the most comfortable. Outer Layers, including

gloves, should be warm, water resistant and comfortable. Wear a helmet or hat that covers your ears and stays on your head during physical activity, and glasses or goggles.

SUMMER: Weather changes quickly & temperatures vary dramatically with altitude change. Pack layers including a rain jacket. Wear rugged footwear and sun protection.

ALCOHOL/DRUGS

• Anyone who is under the influence of alcohol or drugs is prohibited by state law from riding the lifts or participating in any Resort activities.

CONSTRUCTION WARNING

• Base area and mountain improvements and repairs are typically made during the summer months. Vehicles may be encountered at any time. Terrain may be temporarily closed for construction.

DRONES

• The use of drones is only permitted with written consent of Winter Park Resort. The use of any personal drones is strictly prohibited throughout the Resort and the Village.

ENVIRONMENT

• Please leave wildflowers for others to enjoy. The growing season is quite short at high altitudes. Stay on designated hiking and biking trails and give the fragile ecosystem

HIGH COUNTRY SAFETY TIPS

ENVIRONMENT (cont’d) an opportunity to thrive. Do not cut switchbacks. Hiking is not allowed on bike trails. Watch for falling limbs and trees.

FIRE DANGER

• Due to existing fire dangers, smoking of any kind is strictly prohibited on the mountain including on charilift. Per Colorado State Law, smoking is prohibited in public buildings and in all public areas. Stay informed of any applicable fire bans in the area.

HIGH ALTITUDE TIPS

The base of Winter Park Resort is at 9,000 feet. People coming from lower elevations may experience altitude sickness. This usually occurs within the first 48 hours. Symptoms include headaches, nausea, insomnia, and loss of appetite. The best remedy is to take it easy, drink more water, and decrease alcohol and caffeine intake. Be aware that high elevation can also accentuate existing health problems. Seek medical assistance if symptoms worsen.

LIGHTNING AND THUNDERSTORMS

• Inclement weather, such as afternoon thunderstorms, is common in the mountains. Seek shelter when you see a storm developing. Avoid being out in the open or standing near lifts or tall trees.

MOUNTAIN BIKING

• Mountain Biking is different than road or street riding and is confined to marked unimproved or partially improved trails where rocks, dirt, loose gravel, stumps and trees may be encountered at any time. Variations in terrain, including steepness, natural and man-made obstacles and features, and other dangers or conditions that may be encountered such as vehicles on the mountain, are inherent risks. Be aware that trees live or dead can blow over during wind events. Watch for and avoid trees or branches that may have fallen on mountain bike trails. Riding trails under construction is dangerous and strictly prohibited. Expect jumps and features on most trails. Inspect each feature before using. Do not stop where you obstruct a trail or are not visible from above or to other riders. Wooden features become slippery when wet. You control the degree of risk when using the jumps and features. Ride-arounds may be available. Features can change due to use, weather or maintenance. You must ride in control and within your own ability. Expect and yield to riders going at different speeds than yourself. Announce your presence when approaching other riders. You are using these premises at your own risk, and assume all risks in this activity. Helmets must be worn while riding at Winter Park Resort. Trestle Bike Park is designed for downhill

HIGH COUNTRY SAFETY TIPS

biking and should be enjoyed with appropriate equipment and protective gear. Bike Park trails are designed for freeride/downhill full suspension bikes. Lower your seat and stand on your pedals for safety. Use of jumps, features and airborne maneuvers can cause equipment failure and can significantly increase the risk of serious injury. Read and obey all signs. Riding downhill on mountain roads is prohibited unless otherwise posted. Equipment allowed on mountain bike trails limited to mountain bikes and adaptive equipment unless approved by senior management.

SLIPPERY SURFACES

• Use caution walking at all times and throughout the year. Melting and freezing as well as water and snow accumulation can cause surfaces to become slippery any time of the day or night. Plastic ski boots are especially slippery. Use footwear with good tread and/or use commercially available products made for the bottom of shoes and boots to give better traction.

SKIING & RIDING

• Skiing and riding can be enjoyed in many ways. At ski areas you may see people using alpine, snowboard, telemark, cross-country or other specialized ski equipment, such as that used by disabled or other

skiers. Regardless of how you decide to enjoy the slopes, always show courtesy to others and be aware that there are elements of risk in skiing that common sense and personal awareness can help reduce.

SUN PROTECTION

• The sun’s UV rays are significantly more intense at elevation. Always use sun protection including hat, sunglasses, sunscreen, SPF lip balm and UV-protective clothing even on cloudy days.

WATER

• Drinking water is available at and the base of Winter Park. Don’t drink from streams. Carry water with you while biking, hiking, skiing or riding and increase your fluid intake while at elevation to prevent dehydration.

WILDLIFE

• Be alert for wildlife and avoid wildlife encounters. Moose and bear as well as smaller wildlife may be seen. Never approach or feed wildlife. Keep the wildlife wild and keep your distance to help avoid injury. Moose are unpredictable and may charge especially if dogs are present. All dogs must be on leash at Winter Park Resort or in the Village.

ENJOY YOUR STAY!

HIGH ALTITUDE TIPS

WINTER PARK OXYGEN

Altitude can have significant effects on individuals in Winter Park, Colorado, which is situated at a high elevation. Winter Park has a base elevation of around 9,000 feet (2,743 meters) and goes up to over 12,000 feet (3,657 meters) at its highest points. These high altitudes can lead to a condition known as altitude sickness or acute mountain sickness (AMS). Here are some of the effects of altitude and ways to alleviate symptoms:

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Altitude Sickness Symptoms: Altitude sickness can affect people differently, but common symptoms include headaches, nausea, fatigue, dizziness, shortness of breath, and trouble sleeping.

Stay Hydrated: Dehydration can exacerbate altitude sickness symptoms. Drink plenty of water to stay hydrated, but avoid alcohol and caffeine, as they can contribute to dehydration.

Acclimatization: Gradual exposure to higher altitudes is one of the best ways to alleviate altitude sickness. Spend a day or two at a lower elevation before ascending to Winter Park if possible. This allows your body to acclimate to the reduced oxygen levels.

Supplemental Oxygen: In most cases, supplemental oxygen can be helpful in quickly alleviating symptoms. You can rent O2 concentrators from www.winterparkoxygen.com right now!

Medications: If you’re concerned about altitude sickness, consult a healthcare professional before your trip. They may prescribe medications like acetazolamide (Diamox) that can help prevent or alleviate symptoms.

Limit Physical Exertion: During the first couple of days at high altitude, it’s advisable to limit strenuous physical activities to give your body time to adjust.

Proper Nutrition: Eating foods rich in carbohydrates can provide your body with extra energy and help mitigate some of the symptoms of altitude sickness.

Descend If Necessary: If symptoms of altitude sickness worsen or do not improve with rest and hydration, it’s crucial to descend to a lower altitude. Severe altitude sickness can be life-threatening, and descending is the most effective treatment.

Listen to Your Body: Pay attention to how you’re feeling, and don’t push yourself too hard. If you experience severe symptoms like confusion, loss of coordination, or chest pain, seek medical attention immediately.

Remember that altitude sickness can affect anyone, regardless of age or fitness level. It’s essential to take it seriously and be prepared. If you plan to visit Winter Park, Colorado, or any other high-altitude destination, consult with a healthcare professional and educate yourself about the risks and precautions associated with high altitudes.

WINTER PARK CO IS DIFFERENT!

Sponsored by:

What makes Winter Park different from other Colorado resorts?

Most importantly, it’s where outdoor enthusiasts will find quality experiences, no matter ability level or activity preference.

Many skiers and snowboarders already know our area for its winter playground, since we’re home to Winter Park Resort and the National Sports Center for the Disabled, the world’s largest disabled program. Our location, tucked against the Continental Divide, ensures dependable snow all winter long.

In the wintertime, families love slipping, sliding and gliding on the regional tubing hills and skating rinks. Once-in-a-lifetime activities are also in abundance with backcountry snowcat ski trips, dog sled rides, hot-air balloon tours and horse-drawn carriage rides. Enjoy the Winter Park snow!

Even though “winter” is in our name, we also offer plenty of summer fun! Many locals testify that they “came for the winter but stayed for the summer.” Bikers love this mountain paradise with over 600 miles of trails to explore as well as hiking, river rafting, fishing, golfing, boating, horseback riding — and an all-time favorite with kids of all ages: the longest alpine slide in Colorado — ensures that everyone is able to pursue their passion or perhaps find a new one.

The warmer weather ushers in more than 200 exciting events, including marquee music festivals, running, fitness and biking events, beer and wine festivals and more — making for an event-packed summer calendar.

Winter Park is authentic, friendly, comfortable and packed with activities and unique events year-round. Maybe it will be your first visit, but we’re betting it won’t be your last!

Excerpt Intro from www.PlayWinterpark.com

WINTER PARK WEATHER INFORMATION

Average temperature & Snowfall - Winter Park, CO Graphs provided by weather.com

MAP OF WINTER PARK