Welcome to the Paradise Properties/Sapphire Village and thank you for choosing to stay with us.
Whether your visit to our area is for business or pleasure, it is important to us that you find your accommodations pleasant and enjoyable. If there is anything that we can do to make you more comfortable, please don’t hesitate to call our Front Desk for assistance.
This directory has been designed to provide you with the services we have available here at Sapphire Village, as well as the surrounding area.
We hope that you will return again ... and again.
Sincerely,
The Staff & ManagementPlease follow us: FB @ParadisePropertiesCrystalCove Twitter @viparadisecondo Instagram @viparadisecondo
GUEST SERVICES
Air Conditioning, Water & Electricity Conservation
Please help our community conserve resources by turning off lights and water when not in use. Keep air conditioner on ‘auto’ and at 75o Fahrenheit/23.9o Celsius or turn off AC when leaving the unit.
Airport Transportation
Airport transportation can be provided with prior reservations. Contact the Paradise Properties Front Office at 340-775-3115 to make arrangements.
Amenities
Paradise Properties, Inc. can provide playpens/play yards/cribs or rollaway beds with advance notice. There is a $10 charge per night for this service.
ATM/Bank/Check Cashing
The nearest banks are located ½ mile away in the town of Red Hook. Check with the Paradise Properties Front Office for directions and transportation information.
Balcony
No hanging of towels, clothes, etc. on balcony or railings.
Cable Television
Use the TV remote (check for brand name) to turn the television on. The Viya cable remote turns on the cable box and allows you to switch channels. Be sure to select source or input “HDMI#” on the TV remote. “STB” on the Viya remote accesses cable functions.
Check-In/Check-Out Instructions
Visit the Front Office to check-in and sign the registration card. Check-out time is 11:00 A.M. For express check-out, leave the key in the unit and lock the door. We will charge your credit card and send you the invoice by email/mail.
GUEST SERVICES
Coffee Service
Coffee pot is available in each room. Coffee starter provided upon request.
Computer
Guests may request access to a computer or WIFI service in the Paradise Properties Front Office.
Copies
Copy service is available at the Paradise Properties Front Office. The charge for guests is 50¢ per page.
Credit Cards Accepted
We accept American Express, Visa and MasterCard.
Crib (Play Yard/Playpen)
Play yard/playpens are available upon request. There is a $10 charge per night. A limited number of highchairs are also available.
Currency
US Dollar is used in the United States Virgin Islands.
Dry Cleaning and Laundry
Dry cleaning and laundry service can be provided. Please see the Front Desk.
Emergencies
In the event of medical or other serious emergency, please dial 911.
Sapphire Village Security Guard on duty 24 hours 7 days per week and can be reached at 340-777-1635. Guests may also call Paradise Properties at 340-690-1842 for after-hours assistance.
Executive Offices
Our Executive Staff is readily available to answer your questions or offer assistance.
Front Office .................................................................... 340-775-0111/ 340-775-3115
The check-in office is operated by Paradise Properties and is located at Sapphire Bay West or Crystal Cove. Our Office is staffed from 9:00 A.M. to 5:00 P.M. daily to answer your questions or offer assistance. After hours, the property manager can be reached for emergencies at 340-690-1842.
GUEST SERVICES
Grilling
No grilling of any kind on balconies. Grilling areas are located outside each building on the property.
Housekeeping
Call our Front Office for housekeeping service, extra linens, towels, or blankets.
Laundry Facility
The Laundry Room is in the Dominica Building right next to the Sapphire Village Condominium Association office.
Lost and Found .........................................................................................
Mail and Messages
340-775-0111
Mail and Messages may be collected at the Sapphire Village Office or by calling 340-775-6123.
Office Hours
Paradise Properties Front Office is open from 9:00 A.M. to 5:00 P.M. daily. If you need assistance please call 340-775-3115/340-775-0111 or stop by the office and we will do our best to assist you.
Parking
Parking is available on the property for all registered guests.
Permits to park on property are available at the Sapphire Village Front Office from 8:00 A.M. to 4:00 P.M. or at the security booth after hours. The Resort is not responsible for items left in vehicles on the Resort property.
Pest Control Treatment
The exterminator is scheduled to visit on the third Wednesday/Thursday of each month. Please allow access for this treatment. If the exterminator is not allowed access, the condo association will charge the owner, and this charge will be added to your final bill.
Pet Policy
The condominium association prohibits pets on the property. Please contact the Front Office for assistance in making other arrangements for your pets during your stay.
GUEST SERVICES
Play Yard/Playpen (Crib)
Play yard/playpens are available upon request. There is a $10 charge per night.
Postage Stamps
Stamps are available at current postal rates from the Paradise Properties, Inc. Front Office. You may also purchase stamps and send mail at the US Post Office in Red Hook which is ½ mile away.
Reservations
Please call 340-775-3115/340-775-0111 to speak to the staff at the Front Office for assistance or go to our website at www.paradisepropertiesvi.com.
Restaurant
Sudi’s Caribbean Bar and Grille is located next to the main pool. Sapphire Bar and Beach Grill is conveniently located on the beach which is 240 meters or a 3-minute walk from the property. Several other restaurants are approximately ½ mile from the property in the town of Red Hook.
Safe Deposit Boxes
Safe deposit boxes are not available on the property. Please do not leave money or valuables in your room. Please lock your door when you leave your unit. The resort management and Paradise Properties, Inc. are not responsible for the loss of any lost or stolen valuables.
Sales Office
For personal assistance in group accommodations, please contact our Front Office.
Security Guard
For your safety, there is a security guard shack at Sapphire Village Condos 24 hours per day. The phone number to contact security is 340-777-1635.
Swimming Pool
Swimming pool hours are 7:00 A.M. to 10:00 P.M. Children must be accompanied by an adult at all times. No glass is permitted in pool area. Swim at your own risk as there is no lifeguard on duty.
GUEST SERVICES
Toilets
Do not flush any items other than toilet paper in toilets.
Transportation East End Taxi Association: 340-775-6974
Virgin Islands Taxi Association: 340-774-7457.
$1 Shuttles provide transportation in one direction toward Red Hook and beyond to downtown Charlotte Amalie. We will be happy to arrange for taxi service or make additional transportation recommendations to meet your needs.
Worship
SAFETY AND SECURITY PROCEDURES
Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions.
DO NOT LEAVE MONEY OR VALUABLES IN YOUR ROOM. LOCK YOUR DOORS. The Management is not responsible for lost or stolen items.
Double Locks
For additional security, utilize the deadbolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key.
Admittance
Do not admit persons to your room without first establishing identity. If there is any doubt about the person’s identity, please contact the Front Office at 340-775-3115/340- 775-0111.
Keys
Do safeguard your key. Do not leave it in your room or in the door. Do not give your key to others.
Fire
Please familiarize yourself with the location of all unit exits. In the unlikely event of a fire, please move quickly but calmly to the nearest and safest exit. Report fire or smoke to the Front Office and call 911.
After Hours Emergency ........................................ 340-775-3115 or 340-690-1842
We hope that these procedures will contribute to your comfort and well being during your stay at our Resort.
FIRE SAFETY PROCEDURES
All buildings can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
• First, find two exits nearest your room. Be sure they are unlocked and unblocked.
• Then, count doors between your room and exits so you’ll have a reference point if it’s smoky.
• When you hear an alarm, act, don’t investigate.
• If fire is in your room, get out and close the door. Once out, report the fire.
• If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.
• Never use elevators during a fire. They could stop at the fire floor.
• If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
Personal Safety Tips
• Take only what you can carry when touring and only necessary cash or Travelers Checks.
• We encourage you to not leave valuables in your car or trunk. Do not believe a locked car door or trunk will make your valuables safe.
• Always find out who is at your room door if someone knocks. Verify their identity before opening your door to strangers. If you feel uncomfortable, call security of the Front Office for verification of the visitor.
• We encourage you to keep your door locked at all times.
BRIEF HISTORY OF THE U.S. VIRGIN ISLANDS
Many know the U.S. Virgin Islands as “America’s Paradise”. Many are not aware that this small group of Caribbean islands has been a territory of the United States since its purchase in 1917 for just $25 million from the Danish government. Famous for world-class scuba diving, the best marlin fishing in the world, beautiful beaches and island-style hospitality, the U.S. Virgin Islands have a rich history beginning with Columbus’ discovery of the New World in 1492.
The U.S. Virgin Islands are comprised of four unique islands, each distinctly different from the other three. St. Croix, the largest of the four islands, was once home to sugar cane plantations. Today it is known for its well-preserved historical landmarks. St. John, the smallest commercial island, is devoted largely to National Park, a generous gift covering 2/3 of the island donated by Laurance Rockefeller to the U.S. government in 1956. This is a favorite retreat for hikers and other ecotourists. St. Thomas is the most cosmopolitan of the four islands. Its historic port of Charlotte Amalie, once teeming with four-masted trading ships, now plays host to visiting cruise ships and a fleet of sail and power yachts. Water Island, recently named the fourth Virgin Island, has no gas stations or garbage trucks!
During our history, the islands have been home to many European nations, including Spain, France, England, The Netherlands, Denmark, the Order of the Knights of Malta, and finally the United States of America. The melting pot of nationalities in the Caribbean has created a rich and varied culinary tradition. One would have great difficulty pointing to a dish or an ingredient that is solely Caribbean – our ingredients and dishes have been appropriated and recreated from cuisines from all over the world.
Fungi
Rice and Peas
Traditional Island Cuisine
A cornmeal porridge flavored with okra and thyme – like Caribbean polenta.
A pilaf prepared with aromatic vegetables and pigeon peas.
Johnny Cakes Made for the journey, this fried bread dough was made by locals to take them on their travels.
Paté
Johnny Cake dough filled with spiced beef, saltfish, chicken, conch or vegetables.
Stew Chicken, All dishes braised with vegetables and served with rice and or local Stew Mutton sweet potatoes. and Oxtail
Conch in Stewed conch with onions and peppers in a buttery veloute sauce
Butter Sauce flavored with thyme.
Kallaloo Local soup prepared traditionally with dasheen leaves, coconut milk, okra and seafood.
Saltfish Used widely on all islands, a salt preserved cod fried or soaked and marinated for salads.
Roti From the island of Trinidad, this dish consists of an Indian chicken curry served wrapped in a traditional chick pea flatbread.
AREA ATTRACTIONS
Get Wet
St. Thomas boasts over forty beaches featuring sparkling blue water and swaying palm trees. Aside from sunbathing and solitude, the beaches and coves offer water-sports including snorkeling, scuba, kayaking, and sport fishing. Rent sports equipment, or book a water adventure through the local businesses along the water’s edge.
Tours and Eco-Attractions
The many Eco-Attractions on St. Thomas allow you to explore Caribbean marine life, bird watch, or observe the best examples of the Caribbean’s native flora. Your vacation wouldn’t be complete without booking a day cruise or water tour to get you and your family out on the water for a trip around the island. Cruise the Caribbean waters off the coast of St. Thomas and discover the colorful reefs and sea life that lie beneath.
Taste St. Thomas
The collection of restaurants on St. Thomas are in a category all by themselves. Venture outside the bounds of your hotel, guest house or villa to experience the wide variety of cuisines.
Red Hook on the East End of St. Thomas has at least 8 restaurants with cuisines to tantalize your tastebuds. Reserve a table in the historic Frenchtown, and explore the menus of the downtown Charlotte Amalie eating establishments. There is no excuse for eating poorly while on your vacation in St. Thomas.
Charlotte Amalie – History and Culture
Charlotte Amalie, the capital city of St. Thomas is within minutes of Bluebeard’s Castle. Stroll through the streets and enjoy some duty-free shopping. Experience the history and culture of the island through walking tours, museums, historic buildings and local events. Charlotte Amalie is also home to attractions such as the 99 Steps, Blackbeard’s Castle, Emancipation Park and more.
99 Steps
These stairs lead from Kongens Gade up into a canopy of trees at Blackbeard’s Castle’s foot. The steps were constructed using ship-ballast brick in the mid-18th century. The view at the top impresses. Explore in the cool of the morning, before the cruise-ship crowds arrive.
Emancipation Gardens
The park was built to commemorate the freeing of the slaves which took place July 3, 1848. A commemorative plaque, a bronze bust of a freed slave blowing a conch shell and a replica of the Liberty Bell are featured. The park was also ringed with a fence of old ships’ anchor chain and cannons recovered from the harbor. Carnival celebrations and concerts take place here, but mostly folks kick back under trees with a fruit smoothie from the Vendors’ Plaza next door.
Drake’s Seat
Drake’s Seat is a historic location on St. Thomas. Legend says that it is the location where 16th-century explorer Sir Francis Drake kept watch for enemy ships of the Spanish fleet. This lookout includes a panoramic view of where the Caribbean Sea joins the Atlantic Ocean.
