Riva Ridge - Vail 23

WELCOME welcome

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Dear Guests, On behalf of the Staff and Management we would like to welcome you to Vail! We hope you enjoy your stay and if you have any questions, please do not hesitate to call us at the Willows Front Desk.

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(970) 476-2233 Fax - (970) 476-5714 Toll Free Reservations Line 1-888-WILLOWS Willows Condominiums 74 Willow Road Vail, Colorado 81657

Relax and enjoy the amenities we have to offer. This directory has been prepared for your convenience to help you become acquainted with Vail as well as with this facility.

We hope you acquire fond memories with us and we look forward to having you back for many years to come.

Sincerely,

Tim Hargreaves General Manager

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TABLE OF CONTENTS TELEPHONE DIALING INSTRUCTIONS................................................ 3 IMPORTANT TELEPHONE NUMBERS.................................................. 4 WILLOWS AND RIVA RIDGE INFORMATION........................................ 5 PROPERTY INFORMATION................................................................... 6 ACTIVITIES........................................................................................7-8 FIRE SAFETY....................................................................................9-10 TOWN OF VAIL MAP...........................................................................11 CALENDAR OF EVENTS...................................................................... 12 ALTITUDE SICKNESS INFORMATION................................................ 13 AREA ATTRACTIONS..........................................................................14

LOCAL BUSINESS INDEX LOCATED AFTER PAGE 14

. p o h S . y a Eat.Pl This Directory Prepared By: Regal Publications 2023 (571) 329-4264 • www.regalpub.com

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TELEPHONE DIALING INSTRUCTIONS Front Desk.........................................................................................................................0 Room-To-Room Calls........................................................................Dial Room Number Local Calls............................................................................... Touch 9+Number Desired Operator...............................................................................................1+800+CALL+ATT Long Distance North America Station to Station......................................... Touch 9+1+ Area Code+Number Desired All Other Long-Distance................................................................................Touch 9+00 Collect............................................................................................................Touch 9+00 888/800 /877........................................... Touch 9+1+ 888/800/877 +7 Digit Number International Dial Direct....................................... Touch 9+011+ Country Code+City Code+Number All Other.........................................................................................................Touch 9+00 If you have any problems with a long-distance call, please call the long-distance operator.........................................................................................................Touch 9+00 All long distance calls are complimentary.

Messages If the light on your telephone is flashing Touch “500”.

Long-Distance Information Information................................................................................................. Touch 9+411

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IMPORTANT TELEPHONE NUMBERS Emergency................................................................................................................... 911 Police Department...................................................................................... 970-479-2200 Medical Center............................................................................................ 970-476-2451 Alpine Mobile Physicians......................................................................... 970-376-8376 Town of Vail................................................................................................ 970-479-2100 Fire Department.......................................................................................... 970-479-2250 Road Conditions......................................................................................... 970-479-2226 Snow Report................................................................................................ 970-476-4888 Airlines American................................................................................................... 800-433-7300 Delta........................................................................................................... 800-221-1212 Eagle Airport.............................................................................................. 970-328-2680 Southwest.................................................................................................. 800-435-9792 United......................................................................................................... 800-241-6522 Buses Town of Vail Buses................................................................................... 970-328-8143 ECO Bus..................................................................................................... 970-328-3520 Beaver Creek Transit................................................................................ 970-748-4120 Greyhound................................................................................................. 970-476-5137 Banks First Bank of Vail....................................................................................... 970-476-5686 Chase Bank................................................................................................ 970-406-9038 US Bank..................................................................................................... 970-476-7505 General Information Vail Resort................................................................................................. 970-476-5601

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WILLOWS AND RIVA RIDGE INFORMATION Check-In / Check-Out Check-in time is 3:00 p.m. Check-out time is 11 a.m.

Phone System To dial out, please follow the instructions on the phone. If you are having a problem the Front Desk is “0”. The light on your telephone will go on to indicate you have a voice mail message. Dial 500 to listen to your message and follow the instructions.

Parking Parking, by permit only, is available to guests of Riva Ridge South. Parking is limited and only one vehicle per unit is guaranteed.

Ski and Bike Storage Skis, snowboards, and poles may be stored in the closet located at the far west end of the Riva Ridge South underground parking, opposite of the entry gate.

Bike storage is located here or on bike rack in garage. Your private door code is required for entrance into the locker. See the Willows Front Desk to secure your equipment further. Skis are not permitted in the units.

Gas Fireplaces In the Willows will you find a switch located on the right-hand side to ignite the fireplace. In Riva Ridge South the timer is located on the wall next to the fireplace.

Turn clockwise to start. Burner will ignite within five seconds. Timer will turn the gas off automatically and may be restarted.

DO NOT PUT PAPER OR OTHER MATERIALS INTO THE GAS FIREPLACE!

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PROPERTY INFORMATION Maid Service Daily trash and towel service is provided. Our housekeepers will replace towels daily as required and will remove trash from your unit. Staff will make the beds and vacuum, as necessary. This service does not include cleaning bathrooms or kitchens.

Stays of six nights or longer guests will receive a full-clean on the third or fourth day of the stay. This will include a linen change for all beds in use and detail clean in kitchen and bathrooms.

If you require additional service, please contact concierge during business hours.

Special requests require 24-hour advance notice and are subject to additional fees.

Please check your unit carefully before departure to ensure no items are left behind.

Other Amenities Laundry facilities in Riva Ridge South are located in the underground parking area, to the left from the stairs. Your private door code will provide access to the laundry room. Detergent and fabric softener are available in the laundry room and at the Willows Front Desk. The ice machine is located in the 2nd Floor hallway.

Pets Sorry, pets are strictly prohibited.

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ACTIVITIES Activities Desk............................................................................................ 970-476-9090 Babysitting and Child Care Children’s Skiing Center........................................................................... 970-479-2040 Vail Sitters................................................................................................. 970-376-7622 Mountain Sitters........................................................................................ 970-331-1763 Churches Beaver Creek Chapel................................................................................. 970-845-9449 Interfaith Chapel (Vail).............................................................................. 970-476-3347 Cross Country Hut System Tenth Mountain Division...................................................................................................... 970-925-5775 Cross Country Skiing Tours Cross Country Center............................................................................... 970-845-5313 Vail Associates Center............................................................................. 970-479-4391 Vail Mountaineering.................................................................................. 970-827-5733 Vail Nordic Center – Vail Nature Center................................................. 970-476-8366 Trail Info. US Forest Service..................................................................... 970-827-5715 Trailwise.................................................................................................... 970-827-5363 Gondola and Chairlift Rides....................................................................... 970-476-9090 Hockey and Ice Skating Vail Activities Desk................................................................................... 970-476-9090 Dobson Ice Arena...................................................................................... 970-479-2271 Beaver Creek Activities Desk................................................................... 970-845-9090 Hot Springs Glenwood Springs..................................................................................... 970-945-7139 Iron Mountain............................................................................................ 970-945-4766 Cottonwood............................................................................................... 719-395-6434 Library.......................................................................................................... 970-479-2184 Massages In-Room Massage.....................................................................................“0” Front Desk Movies Riverwalk................................................................................................... 970-855-2182 Video Rental Library................................................................................ See Front Desk 7

ACTIVITIES Museums Colorado Ski Museum............................................................................. 970-476- 1876 National Mining......................................................................................... 719-486-1229 Vail International Gallery.......................................................................... 970-476-2525 C Anthony Gallery.................................................................................... 970- 845-8645 Performing Arts Bravo! Colorado........................................................................................ 970-476-0206 Vail Community Theater........................................................................... 970-476-0100 Vilar Center................................................................................................ 970-748-1394 Shopping Vail and Beaver Creek have a large selection of retail shops, all wonderfully unique.

Please see the “Specialty Shops and Services” section in the back of this directory.

Ski Racing Programs NASTAR..................................................................................................... 970-476-5601 Snowcat Tours Vail Activities Desk................................................................................... 970-476-9090 Snowshoeing Nordic Center............................................................................................ 970-476-8366 McCoy Park............................................................................................... 970-754-5313 Vail Youth Center The Hangout.............................................................................................. 970-479-2292

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FIRE SAFETY IN CASE OF FIRE, HAVE A PLAN READY! KNOW YOUR WAY OUT! Immediately after you arrive at your room, examine the possible escape routes available to you. Walk down the hallway and find the fire exits closest to your room.

If fire occurs, never use the elevator as an exit. Test the potential exits you would use. Make sure the doors open and stairways are clear of obstruction. Find the nearest fire alarm pull station. Examine it and be sure you know how to use it – even in the dark. Make a mental map of lines between your room and the fire alarm pull station and the exits. Count doors and note other features along your path in case the hallway should be dark or filled with smoke. You may have to crawl along the wall to the exit door and the fire alarm pull station.

KNOW YOUR ROOM LAYOUT Knowing the layout of your room may be very important to you. In case smoke or flames block your escape, you may have to stay in your room and await rescue.

Your chances of surviving a hotel fire are often better if you remain in your room protected from smoke and gases, rather than trying to make a hazardous escape.

Start by placing your room key near your bed so you can find it easily, if necessary.

You may need your key to regain entry to your room if your escape route is blocked by smoke or flames. Test the windows. Do they open? If so, how? If they do not open, do not attempt to force them open. The window may provide an alternate escape route if the hall is not usable. Jumping or dropping down from above the second floor usually results in serious injury and should not be attempted.

IF FIRE BREAKS OUT, TAKE THE PROPER ACTION! If a fire breaks out in your room, get out of your room and close the door tightly behind you to keep the hall free of smoke and flames. Activate the nearest fire alarm fire station. If possible, you should report the fire to the Fire Department and then the Hotel Operator. In the event the fire breaks out in another part of the building, you may be aroused by the fire alarm signal, voice announcements over a PA system, shouting in the corridor, a phone call, or by the sounds of the sirens outside.

HERE’S WHAT YOU SHOULD DO ...

1. If your room key is handy, take it and head for the door. Stay low, smoke and deadly gases rise. The freshest air is nearest the floor.

2. Feel the door for heat with the back of your hand. Upon touching, if the door or handle is hot, do not open it. If you do not feel heat from the door, open it slowly.

Be ready to slam shut if necessary.

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FIRE SAFETY HERE’S WHAT YOU SHOULD DO … continued 3. Check the corridor. If it looks clear and passable, walk to the nearest exit. If smoke is visible, crawl to make your escape. Close the door behind you as you leave. If smoke is present, stay close to the wall as you crawl to the exit. Count the doors as you go. If the primary escape route is blocked, use an alternate one or return to your room. Do not use the elevator.

4. Walk down the exit stairwell to ground level and remain as calm as you can and hold the handrail as you descend for guidance, and to guard against being knocked down by other occupants. The least preferred method of exiting is to turn around and go up to the roof. If exit to the roof is possible, signs on the wall at the floor landings will help indicate where this can be done.

IF YOU MUST STAY IN YOUR ROOM DUE TO DOOR HEAT OR SMOKE AND/OR FLAMES IN THE CORRIDOR HERE’S WHAT TO DO ...

1. Wet down towels and sheets to block the smoke entry. Place them around doors and cracks to prevent smoke from seeping in. Cover your nose and mouth with a wet cloth to cut down on the amount of smoke you may inhale. Also, turn off the heat to prevent smoke entry through the ventilating system.

2. Fill the tub with water. The ready supply of water might be used for fighting the fire. Use your ice bucket or wastebasket to bail water.

3. If the phone works, call the fire department, and tell them where you are. You may also be able to signal fire fighters by hanging a bed sheet out the window if your windows are open, or by waving the sheet from the inside of your window, if your windows do not open.

4. If smoke is evident in your room, remove the drapes and curtains and open the window, if possible, to obtain fresh air. Do not open the windows at all if smoke or flames are visible just outside the windows as smoke may be pulled into the room from outside. . o not try to climb down sheets. Jumping or dropping down from above the second D floor usually results in serious injury. You are usually better off staying in your room if the room is above the second floor.

5. If all else fails, you may be forced to exit your room. If you cannot stay any longer in your room, you may have to try to make the best exit. Remember to crawl low in smoke and try to remain calm.

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TOWN OF VAIL MAP

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CALENDAR OF EVENTS DECEMBER 2024

JANUARY 2024

1 • Silent Disco 2 • Revely | Ice Skating Shows 2 • Vail Yeti Hockey 5 • Revely | Art Workshops 7 • Vail Film Festival 7 • Vail Kris Kringle Market 8 • Vail Film Festival 8 • Vail Kris Kringle Market 8 • Vail Holidays | Silent Disco 8 • Vail Yeti Hockey 9 • Vail Film Festival 9 • Vail Kris Kringle Market 9 • Vail Holidays | Ice Skating Shows 9 • Vail Yeti Hockey 10 • Vail Film Festival 10 • Vail Kris Kringle Market 10 • Vail Ugly Sweater 5k Fun Run 10 • Vail Ugly Sweater Fun Run 12 • Vail Holidays | Art Workshops 15 • Vail Holidays | Silent Disco 15 • Vail Yeti Hockey 16 • Vail Holidays | Ice Skating Shows 16 • Vail Yeti Hockey 17 • Vail Village Tree Lighting 19 • Vail Holidays | Art Workshops 22 • Vail Holidays | Silent Disco 22 • Vail Skating Festival ICE SPECTACULAR 23 • Vail Skating Festival ICE SPECTACULAR 26 • Vail Holidays | Art Workshops 29 • Vail Holidays | Silent Disco 29 • 10th Mountain Legacy Parade 29 • Vail Yeti Hockey 31 • New Year’s Eve Torchlight Parade & Fireworks

2 • Vail Holidays | Art Workshops 5 • Vail Holidays | Silent Disco 5 • Vail Yeti Hockey 6 • Vail Yeti Hockey 12 • 10th Mountain Legacy Parade 12 • Vail Yeti Hockey 13 • Vail Yeti Hockey 3-31 • 17th Annual Vail Winterfest 26 • Vail Yeti Hockey 27 • Vail Yeti Hockey

FEBRUARY 2024 2 • Vail Yeti Hockey 3 • Vail Yeti Hockey 9 • Vail Yeti Hockey 10 • Vail Yeti Hockey 23 • Vail Yeti Hockey 24 • 10th Mountain Legacy Parade 24 • Vail Yeti Hockey 24-25 • Vail Legacy Weekend 24 • 10th Mountain Legacy Parade 24 • Vail Yeti Hockey

MARCH 2024 1 • Vail Yeti Hockey 2 • Vail Yeti Hockey 8 • Vail Yeti Hockey 9 • Vail Yeti Hockey

APRIL 2024 3-6 • Taste of Vail

Check with the Vail Chamber of Commerce for specific dates and times for Vail at www.vailchamber.org. Check with the Beaver Creek Chamber of Commerce for specific dates and times for Beaver Creek at www.beavercreekchamber.org.

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ALTITUDE SICKNESS INFORMATION The mountains of Colorado are among the most beautiful parts of America and we hope you will enjoy every minute of your visit. But some of the very features which make the high country so attractive may cause problems unless you recognize and know how to prevent them. Here’s why:

sunburn can spoil your stay. No matter how tanned you may be, use a protective cream. “Cold sores” are aggravated at high altitudes but might be prevented by a medication (Acyclovir) which your doctor can prescribe.

Snow blindness – which is sunburn of the eyes – is a real danger, especially on new snow, and even on foggy or cloudy days. Wear sunglasses or goggles with ultraviolet protection.

As you go higher, barometric pressure decreases, the air is thinner and less oxygen is available. It’s also colder and drier, and the ultraviolet rays from the sun are stronger. Each of these changes may have an unpleasant effect on your body.

Temperature falls about three degrees Fahrenheit for every 1,000 feet of altitude, and it can get cold very fast.

Take extra clothes. Hypothermia (low body temperature) can occur even in the summer if you are wet or windchilled, hungry, tired, or poorly dressed. The warning signs are clumsiness and trouble thinking or talking clearly, irritability and confusion. Watch for these signs in each other. If in doubt, stop, warm up, eat and drink – and if necessary send for help.

Altitude Many popular resorts are 8,000 to 9,500 feet above sea level, and the mountain summits rise a mile higher.

You will probably notice that your breathing is faster or deeper and you may feel short of breath, especially when you exercise. This is the body’s first and most effective response to altitude. Your heart is likely to beat faster also; this too, is a helpful normal reaction.

Most people dress appropriately in winter, but be sure boots and gloves are not wet or too tight. If you lose sensation in your face, fingers or toes, stop, look for frostbite (numb, cold, white areas) and take time to warm up.

However, you may also develop a headache, a touch of nausea, or unusual tiredness; some people even have trouble sleeping. Depending on the altitude, 20 to 30% of all visitors from near sea level have one or several of these symptoms, which we call acute mountain sickness or AMS. Children are slightly more susceptible; the older you are, the less likely you are to be affected.

Water The crisp mountain air is exhilarating, but it’s also very dry. You lose much more water than you realize in exhaled air and from sweating. It’s very important to maintain the body water, so drink two or three times more than usual. Fill your canteen in the hotel. Don’t drink from streams. Juices and water are better than tea, coffee or alcohol. Remember that at high altitudes, one alcoholic drink does the work of two.

These symptoms usually go away in a day or two. If they grow worse, or if you are worried, be sure to consult a doctor. If you develop a worsening cough, increasing shortness of breath or feel like you have fluid in your lungs, see a doctor at once! Altitude illness, though usually minor, can become serious quite rapidly, so don’t take it lightly or try to tough it out!

Injuries Accidents can happen at any time to anyone, but they are more common when you are cold, tired or hungry. Remember that lack of oxygen can impair your judgement, leading you to do foolish things. Whether hiking, skiing, playing golf or tennis, give your body plenty of food and water to function efficiently. Don’t keep going when you’re very tired; quit while you’re ahead.

Before you leave home, you can do a few things to decrease the effects of altitude. Our studies show that spending two nights at a modest altitude like 5,000 feet decreases symptoms of altitude sickness at higher altitudes. Eat more foods which are high carbohydrates, drink more water and reduce your sodium intake.

Diamox1 is a prescription drug which prevents the unpleasant symptoms for many people. Ask your doctor about its use.

Illness Of course you are as likely to get a cold, flu or upsetstomach in the mountains as you are at home. But altitude illness feels very much like flu, or a hangover, and it can be a lot more serious. If you have any doubt, get medical help. Don’t let ignorance or carelessness spoil your stay.

Once you arrive, take it easy for the first day or two.

Reduce alcohol, caffeine, and salty foods. Drink more water than usual. Salt causes your body to retain fluid (edema), which increases the severity of altitude illness.

Above all – listen to your body! Don’t push. If you feel worse and worse, get help! Minor altitude symptoms occasionally become life threatening.

There is great personal joy, beauty and spiritual peace to be discovered in the mountains. Treat yourself with respect and enjoy your stay.

Temperature The sun has more power in the thin air and a bad

1. Recent experience suggests that a small dose of Diamox suffices: 125mg the morning before you are to arrive at increased altitude, again that evening, and each morning and night for two days after arrival. SOURCE: COLORADO ALTITUDE RESEARCH INSTITUTE

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AREA ATTRACTIONS Vail – The largest single-mountain resort in the U.S. with 5,289 acres of skiable terrain, including Vail’s Front Side, famous Back Bowls, and Blue Sky Basin.

Beaver Creek – Located just 10 miles west of Vail. Offers great skiing with virtually no lift lines. Whether you’re a beginner or an expert, you’ll find everything you want at Beaver Creek plus a genuinely friendly atmosphere.

Adventure Ridge – Located on Vail mountain at Eagle’s Nest. Among the winter activities offered are: ice skating, tubing, ski biking, kid’s snowmobile tours, and snowshoeing. In the summer: climbing wall, rebound trampoline, pony rides, disc golf, and more. Adventure Ridge offers a variety of restaurants and operates during the day as well as most evenings. Contact the Mountain Information Center at 970-754-8245 for more information.

Walking Mountains Science Center – Located in Avon, this five-acre site provides the community with a place for hands-on learning and discovery. The campus boasts a wetland area, Buck Creek, aspen forests, and an indoor discovery center. For class schedule or hours of operation, call 970-827-9725.

Nature Discovery Center – Discover the wild side of Vail at this high mountain yurt next to the Eagle’s Nest gondola.

Summer nature hikes and winter snowshoe tours available. Open seasonally. Call 970-754-4675 x 10 for schedule.

Vail Nature Center – Located across Gore Creek from the Ford Amphitheater. This five-acre preserve features trails and a visitor center that hosts daily programs on topics such as wildflowers, birds, and beavers. Call 970-479-2291 for hours of operation.

Mountain Statistics Vail

Beaver Creek

Skiable Terrain

5,289 acres

1,815 acres

Elevation at Base

8,120 feet

8,100 feet

Elevation at Summit

11,570 feet

11,440 feet

Vertical Rise

3,450 feet

3,340 feet

Number of Trails

193

149

Beginner Trails

18%

34%

Intermediate Trails

29%

38%

Advanced Trails

45%

28%

Average Annual Snowfall

366 inches

325 inches

Total Uphill Capacity

59,092 skiers/hour

34,220 skiers/hour

Snowmaking

461 acres

705 acres

Hours of Operation

9:00 A.M. - 3:30 P.M.

8:30 A.M. - 4:00 P.M.

Back Bowls close at 3:00 P.M. Blue Sky Basin closes at 2:30 P.M. Snowsports School

970-754-8245

970-754-5300

Resort Information Center

970-754-8245

970-754-4636

Children’s Programs Vail: Children have their own special mountain areas such as Coyote Crossing at Lionshead, and Animal Kingdom at Golden Peak in Vail. Three to six-year-olds can join the Mogul Mice beginner’s class or the Super Stars class for those who are more advanced. Six to 13-year-olds can join an all-day class including lunch. Non-skiing children from two months to six years can spend the day at the Small World Day Care at Golden Peak (970-754-3200 x 1).

Beaver Creek: Beaver Creek offers lessons with grouping by age and ability so everyone has a great time (970-7545462). There are specially designed areas for children only with magical mountain adventures featuring fun ski-through attractions and NASTAR races. Non-skiing children from two months to six years receive excellent professional care and enjoy plenty of indoor and outdoor exercise at the Small World Play School. Call 970-754-5325.

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