Welcome Peppertree B Y T H E S E A
Dear Owners, Exchanges, and Guests,
The staff at Peppertree By The Sea would like to welcome you to our piece of paradise in North Myrtle Beach, South Carolina. Whether you are an owner, an exchange guest or a rental guest, you will be treated with the ultimate respect that you have come to expect from our staff. We will assist you in discovering wonderful experiences in our beautiful beach town. If you would like to discover North Myrtle Beach or Myrtle Beach’s nightly entertainment, including shows at the many venues, or enjoy a delicious meal at one of the award winning restaurants, we will assist you to the best of our ability. Please look through our welcome brochure for additional information regarding our resort or details on one of the many tourists’ attractions in the Myrtle Beach area. Feel free to contact one of us if our assistance can be utilized to enhance your vacation experience while you are staying at Peppertree By T he Sea.
Sincerely,
Peppertree By the Sea Management and Guest Service Staff
SCAN FOR INFO TO GO!
Directory of Services
AIRLINES
CHAMBER OF COMMERCE
For maps and area information contact the North Myrtle Beach Chamber of Commerce at: 843-281-2662 or visit them at 270 Hwy. 17 N. North Myrtle Beach.
CHECK-OUT/CHECK-IN
Check-out time is 10:00 a.m.
Check-in time is 4:00 p.m.
COFFEE SERVICE
Coffee service is available in the lobby area 7:00 a.m. to 11:00 p.m. daily.
Monday Morning Owners’ Meeting –
We want to encourage our owners and guests to join us every Monday morning at 9:00 a.m. for coffee and donuts. These meetings provide communication from the Board, through Management, on what is going on at your Resort and also give owners an opportunity to make recommendations and/or ask questions. Please join us for this fun and informative get-together.
CREDIT CARD INFORMATION
We accept American Express, Visa, Discover and MasterCard.
EMERGENCY
In the event of an emergency, medical or otherwise, please dial 911.
Allegiant Airlines 702-505-8888 American Airlines ............................ 1-800-433-7300 Delta Airlines 1-800-221-1212 Porter Airlines ................................. 1-888-619-8622 Southwest Airlines…………………………1-800-435-9792 Spirit Airlines ................................... 1-800-772-7117 United Airlines 1-800-241-6522
Directory of Services
LAUNDRY
The laundry room is located on the 2nd floor and is open from 8:00 a.m. until 4:00 p.m. on Tuesday and Thursday only. You may exchange your linens on the designated days and operating hours.
Pool towels will be located in your unit; 4 towels for a 1-bedroom unit and 6 towels for a 2-bedroom unit.
ICE AND VENDING MACHINES
Ice machine is located on the 2nd floor. Vending machines are located 3rd & 5th. Guest laundry facility is located on 3rd floor - coin operated.
MAIL AND MESSAGES
Mail and messages received at the resort may be collected at the Front Desk by either calling or stopping by.
PARKING
Complimentary parking is available for all registered hotel guests. The hotel cannot be responsible for items left in the vehicles on the hotel property.
PET POLICY
Pets are not permitted. The Front Desk will be glad to help you make other arrangements for your pet.
FRONT OFFICE .................................................. Dial 0
SALES OFFICE Dial 701
For personal assistance in group accommodations, please contact our Sales Department.
TELEPHONE SERVICES
Guest Rooms .............................
Local Calls (FREE)
room number
DIRECTORY OF SERVICES
Dial
Dial 8 + Number
Safety and Security
Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions.
DOUBLE LOCKS
For additional security, utilize the dead bolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key.
ADMITTANCE
Do not admit persons to your room without first making identification. A “peep hole” is provided in your door for your convenience. If there is any doubt about the person’s true identity, please contact the Front Desk.
KEYS
Do safeguard your key. Be sure to leave it with the Front Desk upon departure. Do not leave it in the room or in the door. Do not give your key to others.
FIRE
Please familiarize yourself with the location of the nearest fire exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. Avoid the use of the elevators. Report fire or smoke to the Hotel Operator.
We hope these procedures will help to contribute to your comfort and well-being during your stay at our Hotel.
Fire Safety Procedures
Like all buildings, hotels can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
First, find two exits nearest your room. Be sure they are unlocked and unblocked.
Then, count doors between your room and exits, so you’ll have a reference point if it is smoky.
When you hear an alarm, act, don’t investigate.
If the fire is in your room, get out and close the door. Once out, report the fire.
If the fire is not in your room, leave if you can. First, feel your door. If it is cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can get back in if you can’t use the exits.
Never use an elevator during a fire. They could stop at the fire floor.
If your door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
SAFETY AND SECURITY • FIRE SAFETY PROCEDURES
This Directory Prepared By: Regal Publications 2023 (571) 329-4264 • www.regalpub.com
Peppertree
B Y T H E S E A
