Welcome to the Hearthstone House and thank you for choosing to stay with us.
Whether your visit to our area is for business or pleasure, it is important to us that you find your accommodations pleasant and enjoyable. If there is anything that we can do to make you more comfortable, please don’t hesitate to call our Front Desk for assistance.
This directory has been designed to provide you with the services we have available here at the Hearthstone House, as well as the surrounding area.
We hope that you will return again ... and again.
Sincerely,
The Hearthstone House Staff
Airlines
GUEST SERVICES
Airport Transportation
A Front Desk staff member is available to arrange for transportation needs to and from the airport.
Amenities
Hearthstone House is happy to supply forgotten travel necessities, such as shampoo and disposable razors.
Bell Service
Our Front Desk staff is available to handle your luggage or answer questions about the local area.
Check Cashing
Due to the limited amount of cash kept on the property, the Hearthstone House is unable to provide check cashing services. Please contact the Front Desk for directions to the nearest bank or ATM.
Check-Out
Check-out time is 11:00 a.m.
GUEST SERVICES
Coffee
Coffee service is available in your room.
Continental Breakfast
We offer a complimentary continental breakfast from 7:30 a.m. to 9:30 a.m. daily in the upstairs living room.
Credit Cards
We accept American Express, Visa, Diners Club, Discover and MasterCard.
Dry Cleaning
For your convenience, a laundry bag and dry cleaning list are provided at the Front Desk. Service is not available on Saturday, Sunday or holidays. Same day service if articles are dropped off at the Front Desk by 9:00 a.m.
Emergency
In the event of an emergency, medical or otherwise, please contact the Front Desk for immediate attention or dial 9 - 911.
Ice Machine
An ice machine is available in the breakfast room. Please ask the Front Desk attendant for an ice bucket.
Lost and Found ................................................................................................... Touch 0
For articles lost or found, please contact the Front Desk.
Newspapers
Local newspapers are available in the living room.
Parking
Limited complimentary parking is available for all registered Hearthstone House guests. Hearthstone House is not responsible for items left in vehicles on the property.
Pet Policy
For the convenience of other guests and in an effort to help us provide the cleanest and most sanitary accommodations available, pets are not permitted. The Front Desk will be glad to help you make other arrangements for your pet.
GUEST SERVICES
Postage Stamps
Postage is available at current postal rates at the Front Desk.
Safe Deposit Boxes
Please do not leave money or valuables in your room. Under state law, Hearthstone House cannot be responsible for the loss of articles unless properly secured in the safe deposit box located at the Front Desk.
Spa
Our Spa hours are 8:00 a.m. to 9:30 p.m. Children must be accompanied by an adult. No glass permitted in the Spa area. Swim at your own risk, as there is no lifeguard on duty.
Telephone Services
Guest Rooms (No Charge) ................................................ Add 10 + Room Number
Example: Room 12 + 10 = Dial 22 The sum of the two numbers equals the number you dial to reach room.
Local Calls (Charges Apply) .................................................................... 9 + Number
Local Information (Charges Apply) ................................................................ 9 + 411
Long-Distance Calls
Billed to Room 9 + 1 Area Code + Number Information (Charges Apply) ............................. 9 + 1 + Area
Transportation
We will be happy to arrange for taxi service or make recommendations concerning your transportation needs.
Wake-Up Service ................................................................................................ Touch 0
If you would like a wake-up call, please notify the Front Desk.
SAFETY AND SECURITY PROCEDURES
Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions.
Safe Deposit Boxes
DO NOT LEAVE MONEY OR VALUABLES IN YOUR ROOM.
We provide safe deposit boxes for your use in our front office at no charge. Under state law, the resort is not responsible for the loss unless articles have been secured properly in these boxes.
Double Locks and Chains
For additional security, utilize the deadbolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key. As an additional precaution, please secure the safety chain lock.
Admittance
Do not admit persons to your room without first making an identification. If there is any doubt about the person’s true identity, please contact the Front Desk.
Keys
Do safeguard your key. Be sure to leave it with the cashier upon departure. Do not leave it in your room or in the door. Do not give your key to others.
Fire
Please familiarize yourself with the location of the nearest fire exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. Report fire or smoke to the Inn Operator.
We hope that these procedures will contribute to your comfort and wellbeing during your stay at our property.
FIRE SAFETY PROCEDURES
Like all buildings, resorts can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
• First, find two exits nearest your room. Be sure they are unlocked and unblocked.
• Then, count doors between your room and exits so you’ll have a reference point if it’s smoky.
• When you hear an alarm, act, don’t investigate.
• If fire is in your room, get out and close the door. Once out, report the fire.
• If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.
• If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
PERSONAL SAFETY TIPS
• Take only what you can carry when touring and only necessary cash or Travelers Checks.
• We encourage you to not leave valuables in your car or trunk. Do not believe a locked car door or trunk will make your valuables safe.
• Always find out who is at your room door if someone knocks. Put your chain lock/bar lack in place before opening your door to strangers. If you feel uncomfortable, call Security or the Front Desk for verification of the visitor.
• We encourage you to lock room doors when sleeping or showering by using door lock and dead bolt.
• Use your room safe or a safe deposit box at the Front Desk for your valuables.
• If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
WELCOME TO THE ROARING FORK
VALLEY
The Aspen/Snowmass area is a place for dreams and inspiration. When Walter Paepcke arrived in Aspen, he fell in love with the area. He was involved in the development of the ski area, and pioneers the development of Aspen as a major arts and cultural center. He dreamed of a place where people could gather to enrich the mind, body and spirit. This vision came to be known as the “Aspen Idea.” Skiing was meant to satisfy the body component, the Aspen Institute was created for the mind, and the Aspen Music Festival and School was born to enrich the soul.
Today, the Aspen Idea is alive and thriving throughout Aspen and Snowmass, and we invite you to discover for yourself why we call this place “home.”
Allow us to be your tour guides. Explore every corner of our community –from Aspen’s rich historical heritage, breathtaking scenery, and unlimited recreational and cultural opportunity, to our local secrets, such as favorite places to go hiking and biking.
Perhaps you will find yourself returning to that special place, time and time again.
GETTING AROUND ASPEN
Once visitors arrive in Aspen, most find they have little need for a car. There is extensive and frequent bus service between Aspen and Snowmass and further down valley. Many of the hotels, shops and restaurants are within comfortable walking distance, and taxis, limos, and hotel courtesy vans provide service to and from the airport and around town. If you do bring a car, you will need to familiarize yourself with Aspen’s Pay & Display Parking system. For more information, call the City of Aspen Transportation & Parking Department at (970) 920-5267.
ASPEN CHAMBER RESORT ASSOCIATION VISITOR CENTER
590 N. Mill Street - www.aspenchamber.org - (970) 925-1940
Hours: 8:30 a.m. to 5:00 p.m. Monday through Friday, closed holidays and weekends.
Ashcroft Ghost Town
THINGS TO DO
Nestled in the Castle Creek Valley 13 miles from Aspen, Ashcroft was once a mining camp in the 1880s with a population of 2,500 residents. You can walk through the remaining buildings or along the trails that wind through Aspen groves. Reopens for tours in mid-June. Aspen Historical Society (970) 925-3721.
Aspen Center for Environmental Studies at Hallam Lake Nature Preserve Explore ACES’ beautiful 25-acre Hallam Lake Nature Preserve and Environmental Learning Center featuring on-site naturalists. Check out resident birds of prey, indoor trout stream, self-guided trails, and more! ACES also offers daily programs for children and adults, as well as free guided nature walks on Aspen Mountain, at the Maroon Bells, the Castle Creek Valley, and in Snowmass Village.
Hours: Mon-Sat, 9:00 a.m. to 5:00 p.m. (970) 925-5756.
Independence Pass
The ghost town of Independence is located 16 miles east of Aspen on Independence Pass via Highway 82. This gold mining town reached a peak population of 1,000 people in 1882. Reopens for tours in mid-June.
The summit is another four miles east with spectacular mountain views. Independence Pass is a paved, winding road, which requires safe and cautious driving. The first heavy snowfall closes the pass for the winter until Memorial Day Weekend. Aspen Historical Society (970) 925-3721.
The Maroon Bells
The Maroon Bells are among the most photographed peaks in North America and are one of Aspen’s grand attractions. Visitors can take the Roaring Fork Transit Authority shuttle up to the base of the mountains and enjoy several scenic hiking trails in this wilderness area. RFTA (970) 925-8484.
Rodeos
The Snowmass Rodeo is the longest running rodeo in Colorado. This authentic western event takes place every Wednesday evening in the summers through mid-August.
BBQ starting at 5:00 p.m. to 9:00 p.m. and rodeo starting at 7:00 p.m. to 9:00 p.m., Snowmass Village Rodeo, www.snowmassrodeo.org.
THINGS TO DO
The Silver Queen Gondola
One of Aspen’s most popular attractions during the summer. With a rise of 3,267 vertical feet, the Silver Queen Gondola travels 2-1/2 miles to the 11,212-ft. summit of Aspen Mountain in just 18 minutes. The ride offers dramatic views of the Elk Mountains and the town of Aspen. Call the Aspen Skiing Company at (970) 925-1220, (800) 525-6200 or (970) 923-1227.
Cross-Country Skiing and Snow Shoeing
The Aspen/Snowmass Nordic trail system is unique to North America because it links two towns. Explore the extensive trail system between these two towns and throughout our valley. Please contact the Aspen Nordic Center for maps, lessons or equipment rentals. (970) 429-2039.
Climbing
Climb rocks or 14,000’ peaks! Discover the thrill of technical rock climbing, peak ascents, alpine mountaineering, expedition training and backpacking trips, or try out the City’s state-of the-art climbing wall. City of Aspen Recreation Department: (970) 544-4100.
Hiking
Please educate yourself about wilderness ethics and regulations in order to preserve and protect the natural features of our wilderness. Hikers of all abilities enjoy Aspen’s abundant trails, from a leisurely hike along the Rio Grande trail to an energetic hike to American or Cathedral lakes.
T-Lazy-7 Ranch
The T-Lazy-7 Ranch is bustling with fun activities to this day. Guests continue to enjoy this mountain paradise for weddings and events, while recreational enthusiasts take part in snowmobile tours, horseback riding
HIGH ALTITUDE TIPS
Sponsored by: Alpine Mobile Physicians
Welcome to Colorado’s High Country!
We’re glad you’re here and hope you enjoy every moment of your stay. The mountain environment is breathtakingly beautiful — but it can also take a little adjustment, especially if you’ve come from lower elevations. Follow these tips to stay comfortable and make the most of your visit.
Adjusting to Altitude
At elevations around 7,000–10,000 feet, the air is thinner and contains less oxygen. You may notice mild shortness of breath, a light headache, or fatigue during your first day or two. These are normal signs that your body is adjusting.
To help your body acclimate:
• Drink plenty of water — more than you think you need.
• Take it easy the first day and avoid overexertion.
• Go light on alcohol and caffeine, which can worsen dehydration.
• Eat well, focusing on healthy carbohydrates for energy.
If symptoms worsen or you feel dizzy, nauseated, or very short of breath, contact a local medical provider. Doctors in mountain towns are familiar with altitude illness and can help you recover quickly.
Sun & Weather
The mountain sun is powerful — even on cloudy days!
• Apply sunscreen and SPF lip balm frequently.
• Wear UV-protective sunglasses to prevent eye strain or snow glare.
• Dress in layers; afternoons can be warm, while evenings turn cool fast.
• Be alert for hypothermia (shivering, confusion, exhaustion). If it happens, get warm, eat, and rest immediately.
Stay Hydrated
Colorado’s crisp, dry air means your body loses moisture faster through breathing — often without realizing it. At higher elevations, about 20–25% of your fluid loss comes from increased breathing alone, as the thinner air makes you breathe more often.
Keep a water bottle with you and sip throughout the day to stay ahead of dehydration.
If you wear contact lenses, use lubricating drops as needed for comfort.
HIGH ALTITUDE TIPS
Sponsored by: Alpine Mobile Physicians
Outdoor Safety
Planning to hike, bike, or explore?
• Carry water, snacks, and extra layers — even on short outings.
• Treat or filter all stream and lake water before drinking.
• Watch the weather; afternoon storms can build quickly.
• Know your limits and rest before you get too tired.
• Always let someone know your route and expected return time.
Enjoy Your Stay
Take your time, breathe deeply, and soak in the incredible scenery that makes Colorado’s mountains so special. With a little preparation, you’ll feel great and have an unforgettable stay.
Enjoy your stay and take it slow — the mountains will wait for you!
