Crystal Cove Villas 23

Welcome to the Paradise Properties/Crystal Cove Villas and thank you for choosing to stay with us.

Whether your visit to our area is for business or pleasure, it is important to us that you find your accommodations pleasant and enjoyable. If there is anything that we can do to make you more comfortable, please don’t hesitate to call our Front Desk for assistance.

This directory has been designed to provide you with the services we have available here at Crystal Cove Villas, as well as the surrounding area.

We hope that you will return again ... and again.

Sincerely,

The Staff & Management

Please follow us: FB @ParadisePropertiesCrystalCove Twitter @viparadisecondo Instagram @viparadisecondo

GUEST SERVICES

Air Conditioning, Water & Electricity Conservation

Please help our community conserve resources by turning off lights and water when not in use. Keep air conditioner on ‘auto’ and at 75º Fahrenheit/23.9º Celsius. Please turn off AC when leaving the unit.

Airport Transportation

Airport transportation can be provided with prior reservations. Please contact the Paradise Properties Front Office at 340-775-3115 to make arrangements.

Amenities

Paradise Properties, Inc. can provide playpens/play yards/cribs or rollaway beds with advance notice. There is a $10 charge per night for this service.

ATM/Bank/Check Cashing

The nearest banks are located ½ mile away in the town of Red Hook. Check with the Paradise Properties Front Office for directions and transportation information.

Balcony

No hanging of towels, clothes, etc. on balcony or railings.

Cable Television

Use the TV remote (check for brand name) to turn the television on. The Viya cable remote turns on the cable box and allows you to switch channels. Be sure to select source or input “HDMI#” on the TV remote. “STB” on the Viya remote accesses cable functions.

Check-In/Check-Out Instructions

Visit the Front Office to check in and sign the registration card. Checkout time is 11:00 A.M. For express check out, leave the key in the unit and lock the door. We will charge your credit card and send you the invoice by email/mail.

GUEST SERVICES

Coffee Service

Coffee Pot is available in each room. Coffee starter provided upon request.

Computer

Guests may request access to a computer or WIFI service in the Paradise Properties Front Office.

Copies

Copy service is available at the Paradise Properties Front Office. The charge for guests is 50¢ per page.

Credit Cards Accepted

We accept American Express, Visa, MasterCard, and Discover Crib (Play Yard/Playpen)

Play yard/playpens are available upon request. There is a $10 charge per night. A limited number of high chairs are also available.

Currency

U.S. Dollar is used in the United States Virgin Islands.

Dry Cleaning and Laundry

Dry cleaning and laundry service can be provided. Please see the Front Office to make arrangements.

Emergencies

In the event of medical or another serious emergency, please dial 911.

Crystal Cove Villas Security Guard is on duty from 7AM to 7PM daily. Guests of Crystal Cove Villas may dial the Crystal Cove Villas Security Guard at 340-201-7343.

Guests may also call Paradise Properties at 340-690-1842 or 340-775-3115 for after-hours assistance.

Executive Offices

Our Executive Staff is readily available to answer your questions or offer assistance.

The Paradise Properties Front Office is staffed from 9AM to 5PM daily to answer your questions or offer assistance. After hours, the property manager can be reached for emergencies at 340-690-1842.

GUEST SERVICES

Grilling

No grilling of any kind under steps or on stairway. It must be done on grassy areas.

Housekeeping

Call our Front Office for early room make up service or extra linen including towels or blankets.

Laundry Facility

The Laundry Room is in the Crystal Cove administration building. Tokens to operate the machines may be purchased at the front office.

Lost and Found .........................................................................................

For articles lost or found, please contact the Front Desk.

Mail and Messages

340-775-3115

Mail and Messages received at the property may be collected by calling or stopping by the Front Office during office hours.

Office Hours

We are open from 9AM to 5PM daily. If you need assistance please call 340-775-3115/340-775-0111 or stop by the office and we will do our best to assist you.

Parking

Parking is available on the property for all registered guests.

Permits to park on property are available at the Sapphire Bay Condominium West Association office for a $25 refundable fee. Office hours are from 8AM to 4PM.

The Resort is not responsible for items left in vehicles on the Resort property.

Pest Control Treatment

The exterminator is scheduled to visit each unit on the second Wednesday of the month. Please allow access for this treatment. If the exterminator is not allowed access, the condo association will charge the owner, and this charge will be added to your final bill.

GUEST SERVICES

Pet Policy

The condominium association prohibits pets on the property. Please contact the Front Office for assistance in making other arrangements for your pets during your stay.

Play Yard/Playpen (Crib)

Play yard/playpens are available upon request. There is a $10 charge per night.

Postage Stamps

Stamps are available at current postal rates from the Paradise Properties front office. You may also purchase stamps at the post office in Red Hook is 1/2 mile away.

Reservations

Please call 340-775-3115/340-775-0111 to speak to the staff at the Front Office for assistance. Reservations can also be made on our website at www.paradisepropertiesvi@gmail.com.

Restaurant

Sapphire Beach Bar, Paradise Pie Pizzeria, the Beach Buzz coffee shop, and the fine dining restaurant, Sea Salt, are conveniently located 240 meters or a 3-minute walk from the property. Sudi’s Caribbean Bar and Grille is located next to the main pool on nearby Sapphire Village. Several other restaurants are approximately ½ mile from the property in the town of Red Hook.

Safe Deposit Boxes

Safe deposit boxes are not available on the property. Please do not leave money or valuables in your room. Please lock your door when you leave your unit. The resort management and Paradise Properties, Inc. are not responsible for the loss of any lost or stolen valuables.

Sales Office

For personal assistance in group accommodations, please contact our Front Office.

Security Guard

For your safety, there is a security guard on the property at Crystal Cove Villas from 7PM to 7AM daily. The phone number to contact security is 340-201-7343.

GUEST SERVICES

Swimming Pool

Swimming pool hours are 7AM to 10PM. Children must be accompanied by an adult. No glass permitted in pool area. Swim at your own risk as there is no lifeguard on duty.

Telephone

with 340 area code, dial last 7 digits)

Toilets

Do not flush any items other than toilet paper in toilets. Transportation

$1 Shuttles provide transportation in one direction toward Red Hook and beyond to downtown Charlotte Amalie. We will be happy to arrange for taxi service or make additional transportation recommendations to meet your needs.

Worship

TELEVISION CHANNELS

SAFETY AND SECURITY PROCEDURES

Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions.

DO NOT LEAVE MONEY OR VALUABLES IN YOUR ROOM. LOCK YOUR DOORS.

The management is not responsible for lost or stolen items.

Double Locks

For additional security, utilize the deadbolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key.

Admittance

Do not admit persons to your room without first establishing identity. If there is any doubt about the person’s true identity, please contact the Front Office at 340-775-3115/340-775-0111.

Keys

Do safeguard your key. Do not leave it in your room or in the door. Do not give your key to others. In the event of a lockout, please contact the front office or security for assistance. Damage caused to the doors or windows will be charged to your account.

Fire

Please familiarize yourself with the location of all the unit exits. In the unlikely event of a fire, please move quickly but calmly to the nearest and safest exit. Report fire or smoke to the Front Office and call 911.

After Hours Emergency ............................................. 340-775-3115/340-690-1842

We hope that these procedures will contribute to your comfort and wellbeing during your stay at our Resort.

FIRE SAFETY PROCEDURES

All buildings can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.

• First, find two exits nearest your room. Be sure they are unlocked and unblocked.

• Then, count doors between your room and exits so you’ll have a reference point if it’s smoky.

• When you hear an alarm, act, don’t investigate.

• If fire is in your room, get out and close the door. Once out, report the fire.

• If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.

• Never use elevators during a fire. They could stop at the fire floor.

• If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.

Personal Safety Tips

• Take only what you can carry when touring and only necessary cash or Travelers Checks.

• We encourage you not to leave valuables in your car or trunk. Do not believe a locked car door or trunk will make your valuables safe.

• Always find out who is at your room door if someone knocks. Verify their identity before opening your door to strangers. If you feel uncomfortable, call security or the Front Office for verification of the visitor.

• We encourage you to keep your door locked at all times.

BRIEF HISTORY OF THE U.S. VIRGIN ISLANDS

Many know the U.S. Virgin Islands as “America’s Paradise”. Many are not aware that this small group of Caribbean islands has been a territory of the United States since its purchase in 1917 for just $25 million from the Danish government. Famous for world-class scuba diving, the best marlin fishing in the world, beautiful beaches and island-style hospitality, the U.S. Virgin Islands have a rich history beginning with Columbus’ discovery of the New World in 1492.

The U.S. Virgin Islands are comprised of four unique islands, each distinctly different from the other three. St. Croix, the largest of the four islands, was once home to sugar cane plantations. Today it is known for its well-preserved historical landmarks. St. John, the smallest commercial island, is devoted largely to National Park, a generous gift covering 2/3 of the island donated by Laurance Rockefeller to the U.S. government in 1956. This is a favorite retreat for hikers and other ecotourists. St. Thomas is the most cosmopolitan of the four islands. Its historic port of Charlotte Amalie, once teeming with four-masted trading ships, now plays host to visiting cruise ships and a fleet of sail and power yachts. Water Island, recently named the fourth Virgin Island, has no gas stations or garbage trucks!

During our history, the islands have been home to many European nations, including Spain, France, England, The Netherlands, Denmark, the Order of the Knights of Malta, and finally the United States of America. The melting pot of nationalities in the Caribbean has created a rich and varied culinary tradition. One would have great difficulty pointing to a dish or an ingredient that is solely Caribbean – our ingredients and dishes have been appropriated and recreated from cuisines from all over the world.

Fungi

Rice and Peas

Traditional Island Cuisine

A cornmeal porridge flavored with okra and thyme – like Caribbean polenta.

A pilaf prepared with aromatic vegetables and pigeon peas.

Johnny Cakes Made for the journey, this fried bread dough was made by locals to take them on their travels.

Paté

Johnny Cake dough filled with spiced beef, saltfish, chicken, conch or vegetables.

Stew Chicken, All dishes braised with vegetables and served with rice and or local Stew Mutton sweet potatoes. and Oxtail

Conch in Stewed conch with onions and peppers in a buttery veloute sauce

Butter Sauce flavored with thyme.

Kallaloo Local soup prepared traditionally with dasheen leaves, coconut milk, okra and seafood.

Saltfish Used widely on all islands, a salt preserved cod fried or soaked and marinated for salads.

Roti From the island of Trinidad, this dish consists of an Indian chicken curry served wrapped in a traditional chick pea flatbread.

AREA ATTRACTIONS

Get Wet

St. Thomas boasts over forty beaches featuring sparkling blue water and swaying palm trees. Aside from sunbathing and solitude, the beaches and coves offer water-sports including snorkeling, scuba, kayaking, and sport fishing. Rent sports equipment, or book a water adventure through the local businesses along the water’s edge.

Tours and Eco-Attractions

The many Eco-Attractions on St. Thomas allow you to explore Caribbean marine life, bird watch, or observe the best examples of the Caribbean’s native flora. Your vacation wouldn’t be complete without booking a day cruise or water tour to get you and your family out on the water for a trip around the island. Cruise the Caribbean waters off the coast of St. Thomas and discover the colorful reefs and sea life that lie beneath.

Taste St. Thomas

The collection of restaurants on St. Thomas are in a category all by themselves. Venture outside the bounds of your hotel, guest house or villa to experience the wide variety of cuisines.

Red Hook on the East End of St. Thomas has at least 8 restaurants with cuisines to tantalize your tastebuds. Reserve a table in the historic Frenchtown, and explore the menus of the downtown Charlotte Amalie eating establishments. There is no excuse for eating poorly while on your vacation in St. Thomas.

Charlotte Amalie – History and Culture

Charlotte Amalie, the capital city of St. Thomas is within minutes of Bluebeard’s Castle. Stroll through the streets and enjoy some duty-free shopping. Experience the history and culture of the island through walking tours, museums, historic buildings and local events. Charlotte Amalie is also home to attractions such as the 99 Steps, Blackbeard’s Castle, Emancipation Park and more.

99 Steps

These stairs lead from Kongens Gade up into a canopy of trees at Blackbeard’s Castle’s foot. The steps were constructed using ship-ballast brick in the mid-18th century. The view at the top impresses. Explore in the cool of the morning, before the cruise-ship crowds arrive.

Emancipation Gardens

The park was built to commemorate the freeing of the slaves which took place July 3, 1848. A commemorative plaque, a bronze bust of a freed slave blowing a conch shell and a replica of the Liberty Bell are featured. The park was also ringed with a fence of old ships’ anchor chain and cannons recovered from the harbor. Carnival celebrations and concerts take place here, but mostly folks kick back under trees with a fruit smoothie from the Vendors’ Plaza next door.

Drake’s Seat

Drake’s Seat is a historic location on St. Thomas. Legend says that it is the location where 16th-century explorer Sir Francis Drake kept watch for enemy ships of the Spanish fleet. This lookout includes a panoramic view of where the Caribbean Sea joins the Atlantic Ocean.

BEACHES

Bolongo Beach

Best known for beach volleyball games on Thursday night. There are also restaurants, a gift shop and watersports rentals. For relaxing, settle into one of the hammocks strung beachside.

Coki Beach

Adjacent to Coral World Ocean Park and connected by a short boardwalk, Coki Beach is one of the most popular beaches on St. Thomas. The crystal clear water, white sand and extensive reef make it ideal for snorkeling, diving or just sunbathing on the beach.

Magens Bay Beach

Magens Bay Beach has been called one of the ten most beautiful beaches in the world by National Geographic Magazine. It has a long and interesting history. Local legend has it that Sir Francis Drake used Magens Bay as an anchorage for his ships while he watched from a nearby hilltop for ships he could plunder. Later, the local sugar cane plantations used Magens Bay as a shipping point for sugar, molasses and rum. The remains of an old brick road can still be seen at the end of the beach. Magens Bay Beach is heart shaped and is approximately one mile long. The bottom is sandy and slopes down gently. While there is plenty of beach to sun on, there is also plenty of shaded areas under the trees. Magens Bay has restaurants, bars, water sports and equipment rentals. Lifeguard service is provided from 6:00 A.M. to 6:00 P.M. Monday through Sunday year-round. On the southern and northern ends of the beach are rock formations that provide great snorkeling. NUDE BATHING is not allowed on Magens Beach. However, it is allowed at Little Magens Beach, which is a short swim away.

Sapphire Beach

Located in front of the Sapphire Beach Resort, this beach is one of the most beautiful beaches on the island. Snorkeling is easy right off of the beach, and snorkel equipment rentals are available right the beach. A restaurant, snack bar and gift shop are also at the beach.

Secret Harbour

A lovely spot for a day at the beach. Bejeweled with palm trees, this small cove features a terraced restaurant and bar, watersport rentals and a floating swim platform. A great place to soak up the Caribbean sun.

Photo by Ana Singh on Unsplash

Photo by Josh Duncan on Unsplash

SHOPPING

The US Virgin Islands are outside the U.S. Custom Zone. A special exemption of $1,200 for each person traveling to this U.S. Territory is allowed. Family members traveling together may combine total purchases. Many items are individually exempt.

Since the trade winds brought the schooner and clipper ships of old, St. Thomas has been a duty-free port. Other Caribbean Islands have only recently endorsed the duty-free concept. As a result, Virgin Island Merchants offer lower prices and a more varied product.

AH Riise Mall

Experience premier duty free shopping and old world charm within one of the island’s most elegant and historic settings. Shop for jewelry, perfumes, cosmetics, Caribbean gifts, liquor, tobacco and more.

Charlotte Amalie

Named for a Danish Queen, the centuries-old warehouses stretch from the downtown waterfront to Dronnigens Gade (Main Street). They once held molasses, lumber, rum, and spices awaiting export and trade goods such as manufactured items, ceramics, gold, and gems brought from around the world. You won’t find much molasses or lumber downtown, but all the rest, and products unimaginable to Captains and Chandlers of old. The warehouses are now tastefully converted and restored to house retail stores with products and prices to satisfy the most demanding clients.

Market Square

People come from all over the island to sell fresh fruit and vegetables. The busiest market day is Saturday: vendors arrive hours before dawn. Ask for some genips. You break open the skin and suck the sweet/sour pulp from a stone. Delicious!

Red Hook, American Yacht Harbor

A variety of great shops and restaurants on the east end of the island that overlook the boats in the harbor and the Red Hook Ferry Dock that connects St. Thomas to St. John.

Yacht Haven

A rockin’ Caribbean roadhouse featuring casual Caribbean-inspired fare, gourmet pizzas, great salads and exotic frozen cocktails. Whether you’re looking for drinks, lunch, dinner or exciting nightlife, Fat Turtle has incredible food in a fun-filled atmosphere day or night.

See Local Business Index Located After Page 18

OTHER ISLANDS

St. Thomas and the Virgin Islands are well known for their sports fishing, day cruises, snorkeling and scuba diving. St. Thomas has a huge selection of local companies and boat captains that will be happy to enhance your St. Thomas vacation.

St. John

St. John is easily accessible with a short ferry ride from the Red Hook dock on the east end of St. Thomas. Enjoy the shopping in Cruz Bay and Mangoose Junction, a short walk from the ferry dock. There are many selections of fine restaurants to choose from as well.

Island National Park, renowned throughout the world for its breathtaking beauty, covers approximately 3/5 of St. John. Within its borders lie protected bays of crystal blue-green waters teeming with coral reef life, white sandy beaches shaded by seagrape trees, coconut palms, and tropical forests providing habitat for more than 800 species of plants. To these amazing natural resources, add relics from the pre-Columbian Amerindian civilization, remains of the Danish Colonial sugar plantations, and reminders of African slavery and the subsistence culture that followed during the 100 years after Emancipation – all part of the rich cultural history of the Park and its island home.

St. Croix

St. Croix is the largest of the U.S. Virgin Islands, is 28 miles long and seven miles wide, located approximately 45 miles from St. Thomas. Its vegetation ranges widely from rain forest on the west end to desert out east. St. Croix is accessible by multiple airline flights daily. The ferry usually operates in-season only.

Its Danish ancestry is reflected in the island’s architecture. First colonized in the 1700s, St. Croix is now home to about 50,000 permanent residents. Christensted is located on the east end of the island and is known for its duty-free shopping, art galleries, and the charming bars and restaurants along the harbor side boardwalk.

St. Croix is well-endowed with beaches, reefs, and recreational watersports opportunities. Sandy Point, on the southwest end of St. Croix, is known as a nesting ground for endangered sea turtles. You will certainly want to visit offshore islands easily within reach by boat offering isolation and adventure: Buck Island National Park, an 800-acre reserve, features the only underwater snorkeling site within the National Park system and one of the best beaches you can imagine; Protestant Cay located off Christensted harbor.

British Virgin Islands – Tortola

The British Virgin Islands, including Tortola, are easily accessible with a short ferry ride from St. Thomas or St. John, but usually require 24 hour notice and your passport.