On behalf of the Staff and Management of the Crosswinds Inn of West Yellowstone, Montana, let us take this opportunity to welcome you and to sincerely thank you for choosing us to serve your lodging needs. We value your patronage and it is very important to us that your stay will be a comfortable and enjoyable one. We take great pride in providing our guests with the utmost in professional and personalized service.
This directory is provided to familiarize you with the many services we offer as well as acquaint you with the West Yellowstone area.
If there is anything we can do to make your visit with us more enjoyable, please feel free to ask our staff members.
We hope you have a great stay and we look forward to your next visit.
For maps and area information, contact the Chamber of Commerce located at 40 Yellowstone Avenue ......................................... Dial 406-646-7701
Check-In Time ................................................................................................... 4:00 P.M.
Check-Out Time ............................................................................................... 11:00 A.M.
Our check-out time is 11:00 A.M. Your room will be considered occupied until all luggage has been removed. If you check-out after 12:00 P.M., you will be charged for an additional half day. After 2:00 P.M. you will be charged an additional day.
Coffee Service
Coffee service is in the Lobby during office hours.
Continental Breakfast
Served each morning from 6:00 A.M. until 10:00 A.M. during peak season, 7:00 A.M. until 10:00 A.M. during the off season. Fresh cookies served daily.
Copy Hours
7:00 A.M. to 10:00 P.M.
Credit Card Fraud
It has come to our attention that individuals posing as our hotel employees have attempted to get guests’ credit card info. If you receive a call in your room, with the caller identifying himself/herself as either an employee or the Front Desk, DO NOT release any personal information. Crosswinds Inn will never request this by phone to your room. Be aware that any offers of hotel and area discounts, in exchange for credit card numbers, are fraudulent.
Credit Information
We accept American Express, Discover, MasterCard and Visa.
Non-Emergency .............. Dial 8 + 646-7600 for Police and Medical attention
Front Desk
Open 24 hours per day (summer). Off season: 7:00 A.M. to 11:00 P.M.
Housekeeping
Housekeepers begin cleaning at 8:00 A.M. If you do not wish to be disturbed please put your “Do Not Disturb” sign out. If you cannot find your sign please contact the Front Desk by dialing 0 and we will assist you.
Ice Machines
Ice machines are conveniently located on the main level in each building.
Information
For additional information on any of the following, please contact the Front Desk.
Mail and Messages.................................................................................................Dial 0
Mail and messages received at the hotel may be collected by either calling or stopping by the Front Desk.
Parking
Complimentary parking is available for all registered hotel guests. The hotel cannot be responsible for items left in vehicles on the hotel property.
GUEST SERVICES
Pet Policy
We no longer accept pets due to excessive damage caused. If there is evidence of a pet in the room we will charge a $300 policy violation fee plus the cost of any damages done.
Reservations may be made by dialing 406-646-9557, or contact the Front Desk for assistance.
Smoking
This is an entirely non-smoking property. Guests who smoke in their room will be charged a $1,000.00 non-refundable cleaning fee.
Swimming Pool and Hot Tub
The indoor heated pool is open in season from 9:00 A.M. to 11:00 P.M. An adult must accompany children as there is no lifeguard on duty. Everyone must wear shoes or sandals to and from the swimming pool.
Vending/Laundry
Soda, snacks, bottled water and guest laundry are available in vending room located by Main Lobby door located at end of the breakfast area.
Worship Services
GUEST SERVICES
Telephone Dialing Instructions
In order to use your in-room telephone, a $20.00 cash deposit or credit card number must be left at the Front Desk.
Emergency Care ......................................................................... Dial 0 for Front Desk
Non-Emergency ............... Dial 8 + 646-7600 for Police and Medical Attention
Local Calls (No Charge) ................................................................... Dial 8 + Number
Information (75¢ Per Call) ...............................
Dial 8 + 1 + Area Code + 555-1212
Toll-free Calls (No Charge) .............................Dial 8 + 1 + 800 or 888 + Number
Long Distance Calls
Charge to Room Dial 8 + 1 + Area Code + Number (Add Hotel Service Charge)
Person-to-Person, Collect, Third Number .. Dial 8 + 0 + Area Code + Number
Credit Card Calls ............................................... Dial 8 + 0 + Area Code + Number
International Calls ........... Dial 8 + 011 + Country Code + City Code + Number (Service Charge Per Minute)
Front Desk .................................................................................................................Dial 0
Room to Room ................................................................................ Dial Room Number
Wake-Up Calls ................................................................. Dial 0 During Office Hours
Television Channels
Television is provided by DirecTV. Push ON button on remote control, press guide to view all available channels, arrow up or down, then push select.
Management is NOT responsible for poor channel reception of loss of TV, Internet or phone service.
SAFETY AND SECURITY PROCEDURES
Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions.
Safe Deposit Boxes
DO NOT LEAVE MONEY OR VALUABLES IN YOUR ROOM. We provide a safe in each room. Under state law, the hotel is not responsible for loss unless articles have been secured properly in these boxes.
Double Locks
For additional security, utilize the deadbolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key.
Admittance
Do not admit persons to your room without first making identification. A “peep hole” is provided in your door for your convenience. If there is any doubt about the person’s true identity, please contact the Front Desk.
Keycard Performance
The magnetic strip on this keycard is not the same as a magnetic strip found on a credit card. Keycards are much more sensitive and prone to accidental demagnetization. Keycard performance is largely related to the handling and storage of the card after it is encoded. A magnet will erase the encoded information on the magnetic strip, rendering the card useless. Magnets are present in many hidden places, including cell phones, wallets, and other gadgets with speakers. Please keep keycards separated from these devices.
Keys
Do safeguard your key. Be sure to leave it with the cashier upon departure. Do not leave it in your room or in the door. Do not give your key to others.
Fire
Please familiarize yourself with the location of the nearest fire exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. Avoid the use of elevators. Report fire or smoke to the Hotel Operator.
We hope that these procedures will contribute to your comfort and wellbeing during your stay at our Hotel.
FIRE SAFETY PROCEDURES
Like all buildings, hotels can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
• First, find two exits nearest your room. Be sure they are unlocked and unblocked.
• Then, count doors between your room and exits so you’ll have a reference point if it’s smoky.
• When you hear an alarm, act, don’t investigate.
• If fire is in your room, get out and close the door. Once out, report the fire.
• If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.
• Never use elevators during a fire. They could stop at the fire floor.
• If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
Personal Safety Tips
• Take only what you can carry when touring and only necessary cash or Travelers Checks.
• We encourage you to not leave valuables in your car or trunk. Do not believe a locked car door or trunk will make your valuables safe.
• Always find out who is at your room door if someone knocks. Put your chain lock/bar back in place before opening your door to strangers. If you feel uncomfortable, call security or the Front Desk for verification of the visitor.
• We encourage you to lock room doors when sleeping or showering by using door lock and dead bolt.
• Use your room safe or a safe deposit box at the Front Desk for your valuables.
Winter in West Yellowstone
• Trail grooming information can be found at the Front Desk or by visiting the Chamber of Commerce website at: westyellowstonechamber.com
• Avalanche information can be found at mtavalanche.com
• Our walkways and parking lots can be very slippery in winter. Please use caution and report any unsafe conditions to the Front Desk staff.
• We have extension cords at the Front Desk that can be borrowed to plug your vehicle in.
HIGH ALTITUDE TIPS
You are visiting one of the premier areas in the Rockies, and we hope you enjoy every minute of your stay. But some of the very features which make these mountains so spectacular can cause problems unless you know how to prevent them. The following are some suggestions.
Altitude
Elevations in the park range to more than 9,000 feet, the air is thinner and there is less oxygen available. You may already have noticed that you are breathing deeper or faster and feel a bit short of breath at times.
This is one of the body’s first reactions to the altitude. Your heart probably beats faster. These are normal, helpful responses. You may have a headache, a touch of nausea, or feel tired. About 15 percent of all vacationers have such symptoms, which usually disappear 24 to 36 hours after arrival.
If these symptoms should grow worse or if you are worried, please get help. Doctors here are familiar with altitude illness and may ease your discomfort during the adjustment period.
To aid in your acclimation, drink plenty of liquids. The altitude and arid conditions cause you to dehydrate much faster than you are probably used to.
Sun and Temperature
The sun has more power in this thin air and a bad sunburn can spoil your stay; use sunscreen with a high SPF. It also gets very chilly at night, so take extra warm clothes if you might be caught outside after dark.
Hypothermia (low body temperature) can occur in summer or winter, if you are wet or chilled by even a light breeze. It can also occur when you’re tired and haven’t eaten properly. Clumsiness, trouble thinking or talking clearly, and overwhelming tiredness are warning signs. Keep an eye on your companions. If these warning signs appear, stop, warm up, eat, take a hot drink, and if necessary, send at once for help.
In winter, most people wear enough warm clothes, but be sure your boots and gloves aren’t wet or too tight. If you lose sensation in fingers, toes, cheeks, ears or nose, stop, look for frostbite (white, cold, numb skin) and take time to warm up.
Snow blindness from snow glare and ultraviolet rays from bright summer sunlight are real hazards, so wear dark glasses, even on a cloudy day.
Due to this high, arid climate, you can become dehydrated quickly. Please consume more water than you normally would to avoid dehydration.
Injuries
Accidents can happen at any time to anyone, but they are more common when you’re cold, tired or hungry. Whether you are skiing, hiking, bike riding, or playing golf or tennis, give your body plenty of food and water and keep your muscles warm so they function efficiently. Don’t keep going when you’re very tired; quit while you’re ahead!
AREA MAP
TOWN MAP
SUMMER IN WEST YELLOWSTONE
Perfectly situated between the upper and lower loops of Yellowstone National Park, West Yellowstone, Montana is the ideal spot for your family vacation. The area is filled with watchable wildlife, breathtaking views and activities for people of all ages. Within the world’s first National Park, ten thousand thermal features and 2½ million acres of nature’s best offer days of exploration, adventure and learning. Restored gold mining towns, the fascinating 1959 earthquake area, as well as the Gallatin and Targhee National Forests provide the backdrop for even more fun. A multitude of places to stay, attractions, restaurants, shops and events add the remaining ingredients that make West Yellowstone a great destination in any season.
Summer
Make West Yellowstone your headquarters for touring the Yellowstone area. When it comes to summertime activities, the West Yellowstone area is an outdoor enthusiast’s paradise. The long summer days provide visitors unlimited access to explore and play in the splendor of the high country. In addition to the regal Yellowstone National Park, you can fish blue ribbon streams, hike the pristine wilderness, experience real western horseback riding, go whitewater rafting or mountain bike on hundreds of miles of single track and forest service roads. Museums, theaters, visitor centers, and other cultural attractions offer information about the history and ecology of the area. Most of all, you can just relax and enjoy Montana’s legendary hospitality surrounded by scenery that will make you wish you had more time to spend here. Whatever you choose to do, you never run out of things to do in West Yellowstone.
Here is just a partial checklist of all the things to do!
• Take a van tour of Yellowstone or Grand Teton National Parks.
• Visit the Yellowstone Historical Museum Center.
• Hike or mountain bike on the 35-kilometer Rendezvous Ski Trail.
• Visit the Grizzly and Wolf Discovery Center.
• Take a free tour of the 1903 Executive Rail Car inside the Holiday Inn Conference Hotel (just down the street).
• Experience a horseback trail ride in our neighboring National Forests.
• White water rafting on the Gallatin River.
Grand Tetons Peak
WINTER IN WEST YELLOWSTONE
Snowmobile – West Yellowstone, billed as the “Snowmobile Capital of the World,” lives up to its name. Trails begin in town, where cars and sleds share the city streets. West Yellowstone has every reason to consider itself the “Best of the Best” for snowmobiling. The nearly 200 miles of groomed trails within Yellowstone National Park provide opportunities to see our first National Park in its best season. Still to be explored are the hundreds of miles of trails groomed by West Yellowstone and the state of Idaho in the surrounding National Forests. Don’t forget all the acres of wide open spaces for the powder hounds to challenge. The season runs from mid-December through March.
Snowcoach – No visit to West Yellowstone in the winter is complete without a snowcoach tour into Yellowstone National Park. Experienced guides will share their knowledge of the park’s rich history, the flora and fauna and the geothermal features that make Yellowstone such a special place. You’ll see geysers explode into the sky, breaking the winter calm. Bald eagles, bison, elk, pronghorn antelope and trumpeter swans are common sights. If you are fortunate, you might spot some bighorn sheep or a lone wolf.
Exploring Yellowstone National Park in winter is not to be missed. Snowcoach and snowvan tours offer the distinct advantage of driver/guides who are experts in all facets of Yellowstone. You can sit back, relax and watch a winter world filled with wonder unfold before your eyes. General tours to Old Faithful or the Grand Canyon of the Yellowstone, tours that specialize in wildlife viewing, and ones that include cross-country skiing in remote areas deep in the park’s interior, are all available from West Yellowstone. Charters are also available.
Cross-Country Skiing – For cross-country skiers, the West Yellowstone area is nothing short of a free heeler’s Mecca. From manicured groomed track to off-piste deep powder, skiers of all abilities will find an endless array of trails backcountry adventures. One of the highlights of the area is the world-renowned Rendezvous Ski Trail. The 35-kilometer trail is impeccably groomed daily and is within walking distance from virtually any location in town. With a super long ski season (at least November through April) and every conceivable amenity available, West Yellowstone is the perfect cross-country ski destination.
Downhill Skiing – Just 45 minutes north of West Yellowstone is one of the best ski spots in North America. Known for its lack of lift lines, amazing steppes, and the biggest ski area anywhere with 3,812 acres of downhill skiing, snowboarding, and snowshoe trails. The new Big Sky-Moonlight Basin interconnect offers a shared pass between two ski hills and the longest downhill run in America.
