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airlines.iata.org

Airlines. IATA STRATEGIC PARTNER SPECIAL A guide to aviation industry suppliers

2018 I ATA S T R AT EG I C PA R T N E R S P EC I A L 2 0 1 8

Headline sponsor

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Contents

Contents 06-07 Sharing ideas to improve practice The IATA Strategic Partnerships program connects stakeholders in a collaborative approach that enhances the quality of standards

08-09 In numbers Get a sense of aviation’s global reach from these infographics

10-13 3

Rich pickings in big data Airlines can benefit from analyzing their own data and that of their supply chains

14-16 Q&A How should airlines adapt their business models to best exploit the increasing demand for air travel?

18-27 Company profiles JR Technologies, BOC Aviation, Narita International Airport Corporation, ATR, Mainami Aviation Services Co Ltd

28-62 IATA Strategic Partners Listed by area of aviation expertise IATA Strategic Partner Special 2018

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Simplify your business simplify their life DISCOVER MORE@ www.jrtechnologies.com 05 IATA SP Guide 2018_A5_forward.cc2.indd 4

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Forewords

Helping to drive change Alexandre de Juniac, Director General and CEO, IATA Aviation is the business of freedom, and that business spans a tremendous range of innovative companies and organizations that are committed to enhancing air connectivity and giving passengers the freedom to explore, trade, study, and meet loved ones around the world. The IATA Strategic Partnerships (SP) program is a platform for industry collaboration that brings together many of these businesses. This Strategic Partner Special has been produced to profile those organizations that see the value in working with IATA and its members to help drive industry change. For 27 years, the SP community has

worked alongside the IATA membership to address aviation’s most pressing issues. IATA’s Strategic Partners have played key roles in vital industry programs such as New Distribution Capability and Fast Travel. These transformational projects can be achieved only if the aviation value chain is aligned. I extend my thanks to the 686 Strategic Partners for contributing so much to our industry. If you are not yet a Strategic Partner, I invite you to join us. The thought leadership provided by our partners is an essential part of our work for a stronger aviation industry.

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A knowledgeable partner George Khairallah, President, JR Technologies Change in the airline industry is a constant, and it comes with risks. Nationalist sentiment is growing; government intervention and taxation are increasing; and cyber and physical security threats are becoming more complex. An airline has to adapt its product strategies to aging populations in certain markets and to millennials in others; to markets in fast growing economies versus slow growing economies; and to technologically advanced payment solutions in certain countries versus payment solutions in cash economies. The speed at which an airline can adapt its product offer to such changes is critical.

Betting your product development agility and speed to market on community models is a recipe that has proven inadequate. Those competitors that are not tied to legacy distribution tactics are growing faster and are more profitable. Demand for air travel is increasing. Exploitation of this opportunity lies in the ability to acquire and organize the resources, technology, and competencies to rapidly address the needs of new markets, or counter a competitor’s strategy. By partnering with JR Technologies you will have access to know-how, technology, and experience to help you succeed.

IATA Strategic Partner Special 2018

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Overview

Sharing ideas to improve practice The IATA Strategic Partnerships program connects stakeholders in a collaborative approach that enhances the quality of standards

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I

n 1990, IATA (the International Air Transport Association), the trade association for the world’s airlines, and nine founding members came together to create the Strategic Partnerships (SP) program. Focused on a few strategic areas, its aims were to pool resources and expertise, support IATA and its initiatives, and assist in the development, implementation and promotion of industry standards. As the aviation sector has grown and developed over the years, and with IATA today representing 265 airlines, equating to 83% of total air traffic, so too has the size, scope and ambition of SP. With more than 600 partners worldwide, SP has developed into a global community, sharing ideas and collaborating to improve aviation practices and technology, and playing a vital role forging a safer, more profitable and sustainable industry. More than a quarter of a century ago, there was little formal dialogue between the airline industry and its service providers in setting standards across the sector. The creation of SP was recognition of the role that suppliers, with their vast reservoir of technical knowledge and expertise, could play in this vital aspect of the

industry. Today’s IATA SP remains true to this founding principle. This forward-thinking program focuses on more than 40 areas of involvement, encompassing a comprehensive range of industry activities. Members contribute to the work of more than 100 work groups and task forces. This collaborative approach has greatly enhanced the quality of IATA standards over the years. Initiatives developed as a result of SP have delivered numerous operational efficiencies and safety enhancements for airlines. Strategic Partners have also benefited from their involvement in the program. By participating in workgroup and task force discussions, they have found that this forum has resulted in a win-win solution for all stakeholders. While SP has a proud history, with aviation constantly evolving and facing many challenges, the need for IATA and its Strategic Partners to continue to work together to forge a stronger future for the industry is greater than ever. The IATA SP program is your opportunity to bring your experience, expertise and insight to bear in shaping the future of the air transportation sector. The program allows you to contribute to

IATA Strategic Partner Special 2018

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Overview

You can hear about the needs of airlines directly from the executives who lead them, gaining a deeper understanding of how you can best serve the industry”

the development of innovative solutions to industry challenges, to get an insider’s view of the plans of players in the aviation sector and to play a role in their implementation. As an IATA Strategic Partner you can expect to drive policy and effect real change. Whatever your area of expertise is as a supplier, SP provides an opportunity to have your voice heard and make a real difference to the aviation sector as it faces up to myriad challenges. As an IATA Strategic Partner you will: Help define the industry’s roadmap for innovation Contribute to standards improvement and development Have a voice at the decision-making table Be an active part of new solutions development and delivery Share your expertise with other aviation leaders and make your mark on the industry The SP program provides a platform for members to collaborate with other aviation leaders on matters of mutual concern and emerging issues. The program’s unique forums provide the perfect environment to share ideas and information, strengthen personal and strategic business relationships, and shape industry standards affecting your products and services. You can hear about the needs of airlines directly from the executives who lead them, gaining a deeper understanding of how you can best serve the industry and develop new and better services that help your customers. As a Strategic Partner you will have the opportunity to: Meet airline CEOs and other senior executives on a regular basis

Broaden your contacts with other international thought leaders and decision-makers Stay abreast of industry trends Position your company as a supplier of choice Membership in the IATA SP program provides much more than participation in work groups, gaining first-hand insight into airlines’ priorities and benefiting from exclusive access to important developments in the sector. The program also provides opportunities to raise your profile with potential new clients and position your company as a supplier of choice to the aviation industry. In addition, you will be recognized as a valuable supporter of IATA and the air transport industry, giving you an edge over your competition.

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Tangible benefits include: Use of the IATA SP logo on your website, business card, and so on Listing in the IATA SP online directory Posting of your press releases on the IATA SP website Publication of your articles in the quarterly IATA Partner Brief A raised profile in the industry Growth in your business Program areas of expertise As a member of our SP program, you will become an influential player in your field of expertise, and help bring new solutions to the world of air transport. Whether your services are in the field of safety, ground operations, cargo, the passenger experience or any other specialism, the SP program gives you exclusive and unrivalled access to subject matter experts, around 280 IATA member airlines, potential clients, and essential information that can take your business to the next level. IATA Strategic Partner Special 2018

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Data

In numbers AV I AT I O N

A G LO B A L M A R K E T

IATA World Air Transport Statistics 2017: World scheduled passenger and freight traďŹ&#x192;c by region of airline domicile

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North America

Latin America

Africa

Europe

Middle East

Asia PaciďŹ c

22.8%

4.5%

2.2%

26.1%

10.7%

33.6%

2017 2017 was the safest year for aviation in more than a decade, in terms of passenger fatalities IATA Strategic Partner Special 2018

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CAPACITY

7.6% 6.3%

DEMAND GROWTH

Data

African airlines posted the fastest growth in 2017

Air passenger volumes 2017 was another year of above-trend passenger growth,

Air freight volumes

+25%

well ahead of the 10-year average pace of 5.5%... ...and faster than that of capacity

India posted the fastest domestic passenger growth in 2017 for the third year in a row, folowed by China and Russia INDIA 17.5% CHINA 13.3% RUSSIA 10.1%

The all accident rate

The rate for major jet accidents

(based on accidents per 1 million ďŹ&#x201A;ights)

(based on jet hull losses per 1 million ďŹ&#x201A;ights)

2.01 1.68 1.08 0.33 0.39 0.11 2012-16

2016

2017

2012-16

2016

2017

IATA Strategic Partner Special 2018

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In-depth

Rich pickings in big data Airlines have much to gain by analyzing the wealth of data they can find both within their own businesses and in their supply chains 10

A

irlines are sitting on a goldmine of big data that has the potential to transform the aviation sector. But it’s not only the data they hold about their own aircraft and passengers that holds the key to this new world, but also the even greater data riches within their supply chains. The amount of data held by companies supplying airlines is huge and multifarious. On the engineering and maintenance side, for example, it ranges from the performance and reliability statistics of engine components to how long it takes to carry out maintenance tasks, and the cost of labour. On the passenger side, agents and other intermediaries—as well as partner companies, credit card, car hire firm, and hotels—hold vast amounts of data on passengers, their purchasing patterns and their choices. The vast amount of data is not the issue. The real value and challenge of big data is how it can be analyzed to provide insights that lead to better decision-making. The prize for airlines—and for those in their supply chain that are prepared to share data and then to use data mining, data analytics, machine learning and artificial

intelligence techniques to leverage this data for commercial benefit—is an enticing one. Take the gigabytes of data per hour, primarily immediate flight and operational data provided by modern airline fleets. Some of this is captured in flight while other data is downloaded at the gate. For example, Airbus’s A350 generates 400,000 parameters (a measure of data) per flight against only 15,000 parameters for the A320. However, as the range of data captured by sophisticated avionics increases, and techniques such as machine learning, and AI (artificial intelligence) develop, so too do the potential benefits. These could include significant improvements in flight operations, reliability, fuel usage, aircraft turnaround, maintenance and safety. Data analytics plans There is clear evidence that airlines see the potential. An IATA survey in 2016 found that of those carriers with plans to enhance their IT, 73% intended to invest in data analytics, of which 94% wanted to move towards predictive maintenance and 82% planned to monitor aircraft health. For example, by keeping planes in the air rather than on the ground for mechanical reasons,

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In-depth

The vast amount of data is not the issue. The real value and challenge of big data is how it can be analyzed to provide insights that lead to better decision-making”

airlines could save on the ¤925,000 (US$1.14m) a day that Air China says is the cost of keeping an Airbus 380 on the ground for technical reasons. With suppliers contributing more than 60% of a typical airline’s cost base, according to McKinsey, the potential of using that data to make savings is similarly enormous. Another technique associated with big data, predictive analytics, has the capacity to solve one of airlines’ perennial problems: when to buy oil on the spot market and when to buy it on the futures market. Meanwhile, on the passenger side, there is the potential for individually tailored offerings and better customer service, giving those airlines that best grab the opportunity competitive advantage and market share. A key area where big data can make an important difference, as identified by airlines and MRO (maintenance, repair and overhaul) providers, is maintenance, including managing the stock of parts and spares that are vital to keep fleets flying safely. Holding such items in stock unnecessarily ties up vast amounts of capital, so it’s vital to reduce this stock and ensure the right items are in the right place at the right time.

MRO providers have a keen interest in knowing, for example, how long it takes before a particular part needs replacing, as it allows them to minimize the numbers of that part they need to hold and the length of time they need to hold it. A particularly valuable use of big data is predictive maintenance, which anticipates which components are going to fail and when, thereby allowing them to be replaced in good time. This information can also be used to improve the efficiency of engineering and maintenance workforce management. Traditionally, the provider of engine repair or overhaul services would have delivered an airline with a unit cost delivered to their warehouse. But now airlines want that cost broken down into, say, the cost of logistics and the cost of production, so they can make better informed and more strategic, rather than piecemeal, decisions when managing their supply chain.

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Performance-based logistics Another driver for the growth of big data in the supply chain is the trend for airlines to engage in performance-based logistics contracts. Rather than holding expensive inventory of parts and spares themselves, airlines are choosing to

An IATA survey in 2016 found that of those carriers with plans to enhance their IT, 73% intended to invest in data analytics, of which 94% wanted to move towards predictive maintenance and 82% planned to monitor aircraft health

IATA Strategic Partner Special 2018

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In-depth

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procure, as a service, more and more aspects of their aircraft maintenance and repairs. In order to provide these services and make a profit, suppliers require a lot of detailed data, such as how long it takes before a certain part has to be replaced, so they can manage their inventory more effectively. The need for in-depth data of this sort becomes even more important when, during a contract, new planes are added to the fleet or old airplanes are retired. This process is taken further by CPFR (collaborative planning, forecasting and replenishment). This approach aims to enhance supply chain integration though cooperation between all parties in the supply chain, providing joint visibility of the data in that chain, and leading to greater efficiency, reduced lead times for purchasing parts, and lower stock levels. Away from maintenance and engineering, airlines’ heavy investment in their passenger loyalty schemes over many years means there is no shortage of data on this front. Perhaps the strongest example of coordination of airlines’ customer data with that held by suppliers is co-branded credit cards— such as that run by Delta and Amex—where the purchase patterns are used to help craft offers to credit card holders and frequent flyers. There is already some integration of data in airlines’ relationship with hotels, especially where

there is a preferred relationship—for example, that between Starwood Hotels & Resorts’ (part of Marriott International) Preferred Guest Programme and Delta Airlines, where customers of both companies get certain benefits. Customer profile potential However, this integration is not exactly new, and certainly doesn’t take full advantage of the power of modern computing, or the developing techniques for analyzing the data and then using machine learning or AI to develop customer profiles and to tailor offers and services accordingly. Perhaps the vertical that most easily lends itself to leveraging passenger data occurs where airlines offer a range of services, such as easyJet’s easyCar and easyHotel. Providing insight into suppliers’ performance is an emerging area where the application of big data techniques can make a difference. The use of intelligence from the wider market, to benchmark their suppliers against it, could prove a valuable tool for airlines, helping them answer the question: are they getting the service they wanted or that they paid for? Ultimately, this approach could also help an airline to choose its suppliers. On the passenger side, businesses such as Boxever, a cloud-based customer intelligence company, are already demonstrating what can be

€925,000 a day can be saved by airlines by keeping planes in the air rather than on the ground for mechanical reasons

$1.14m

IATA Strategic Partner Special 2018

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In-depth

done using big data. The company takes disparate data from airlines’ websites, reservation systems, call centres and mobile sites, and then uses machine learning and AI to tailor a more appropriate offer. Similarly, in the area of maintenance, OEMs (original equipment manufacturers) and MROs have made heavy investments in big data and in the software behind it. For example, as part of its Aircraft Health Monitoring system, Airbus has developed Expert, which uses real-time data to troubleshoot faults during flights so these can be remedied more quickly when the aircraft lands. Its Prognostics and Risk Management system uses sensor data to predict future failures and to help companies decide when to repair components. Aggregation across fleets Software platforms such as Rolls Royce’s, developed in collaboration with Microsoft, have existed for several years. Rolls Royce provides an aggregation of data across customers’ fleets, including snapshots of engine performance, ‘black box’-type data, technical logs and flights plans. Using machine learning and data analytics techniques, it can, for example, make recommendations based on comparing the performance of a specific part such as a pump against performance benchmarks for that pump, as to whether to replace it or not, even if it has outlasted the normal length of its usage. With examples such as this, big data has clearly arrived in the aviation supply chain. And as the big data revolution gathers pace, the sector and airlines stand on the threshold of significant change that has the potential to transform the sector. Thanks to the following for their help with this article: AT Kearney, Capgemini, ICF, Jonathan Wober Aviation Consulting, Jonex Global, PwC.

TOP TIPS FOR USING BIG DATA Here are some key tips to ensure that airlines can leverage big data and its associated technologies, tools and techniques throughout their supply chain to maximum effect: Data sharing is the key to maximising the benefit of big data in the supply chain. Carry out a cost-benefit analysis—of what you lose versus the gains—through sharing your data with a supplier’s data. Look for win-win solutions. For example, if you provide data to a supplier, try to ensure that you get something back in return, such as better servicelevel agreement performance.

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Be careful that the contracts you sign are to your benefit as much as that of your suppliers. If you have concerns that your data could be used to improve the performance of rival airlines, then voice these concerns. Look at your own internal structures Do they make data-sharing easy or are they too siloed? Do you need to establish some cross-siloed roles? Make sure you comply with all data privacy rules. Invest in the people and teams necessary to leverage the new technologies. Digitise your records, and work to standardise your data with that of your suppliers. Look to integrate all the data a modern aircraft can produce with other sources of data, such as manuals, and engineering-related intellectual property. Keep an eye on emerging technologies, such as blockchain, that have the potential to revolutionise the supply chain. IATA Strategic Partner Special 2018

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Q&A

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How should airlines adapt their business models to best exploit the increasing demand for air travel? We asked three of our sponsors to respond

IATA Strategic Partner Special 2018

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Q&A

GEORGE KHAIRALLAH President, JR Technologies

I

n 2017, Ryanair, with 400 airplanes flying in Europe and North Africa, flew more passengers than the Lufthansa Group, which operates 728 airplanes worldwide. Ryanair is expected to make ¤2.2 billion (US$ 2.7 billion) in profits in 2017, versus ¤2.9 billion by the Lufthansa Group. Operational factors play a major role, but why, in the 32 years Ryanair has been in business, was the Lufthansa group unable to adapt its product design and market reach to effectively compete? The speed at which an airline can adapt its offers to meet the demand in new market segments is as important, if not more important, than growing the network and buying more airplanes. Competition between airlines is no longer based on schedule and price alone. The definition of a ‘market segment’ for an airline is far more complex than it used to be. Product design, positioning, and distribution are more important today than ever, and you can no longer rely on 50-year-old technology. The technology an airline uses to offer its products and manage their delivery can no longer be delegated to third-party community models in the way this is done today. Creating a new product, and adapting a business model to impact a specific market, should be a matter of days or weeks—not years. JR Technologies has worked at an industry level with IATA to address these distribution- and delivery-related issues. We have developed industrial-grade solutions to address the need for micro-segmentation and personalization, agility in product design, speed to market, and payment solutions. If you are looking for a company that can take you from legacy to excellence, JR Technologies is the partner of choice.

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www.jrtechnologies.com IATA Strategic Partner Special 2018

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Q&A

MAKOTO NATSUME

ROBERT MARTIN

President & CEO, Narita International Airport Corporation

MD & CEO, BOC Aviation

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viation’s role in the global economy is getting more and more important, as IATA and the airlines are recognizing. The most important innovations in the airline industries are the emergence of low-cost carriers and e-ticketing and airport processing, known as the Fast Travel initiatives. The Japanese government has launched aggressive tourism strategies which are targeted at expanding Japan-bound tourism traffic to 40 million by 2020 and 60 million by 2030. Air transport will continue to play an important role in achieving these targets. It brings opportunities for both airlines and airports. Narita Airport is also planning to build a new runway to expand to more than 1.5 times the current capacity. At the same time, we have launched the A-CDM project with airlines, to improve on-time performance. On the other hand, customer services and operational efficiency must be improved to keep growth sustainable. Automation and self-service are providing a great impact on efficiency and customer experience. The airport could accommodate more passenger traffic with less investment and generate more retail opportunities. Airlines could improve on-time performance and customer services. The Japan Civil Aviation Bureau has launched ‘Aviation Innovation Initiatives’ to improve customer experience and airport operations. Narita Airport has been carrying out Fast Travel initiatives with IATA support, but we can work with government to implement further innovations, including security and border controls. Narita Airport would be happy to work with the airlines to make successful innovations for further growth of the industries.

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irline business models cover a wide spectrum, from ultra low-cost carriers that charge extra for everything but the seat to opulent, full-service national flagships offering butler service. Most—we expect—are enjoying the benefits of above trend-rates of passenger demand growth that the sector has now enjoyed for over six years. However, the fastest growing airlines are generally those that cater to the emerging markets, where the effects of falling fares (in real terms) and rising per capita incomes have combined to accelerate growth in passenger demand on existing routes as well as in new point-to-point connections that have yet to be served. This is most obvious at the budget end of the market. As with most segments in the airline industry, though, this is a competitive space; merely tailoring an airline’s product to the most rapidly expanding market doesn’t necessarily guarantee success. Should a full-service carrier try to become a budget player, just because LCC demand is on the rise? In our view, the answer is no. However, major flag-carrier investments in part or all of an LCC appear to be paying off, as airline groups with this strategy are capturing growth across a range of airline products.

www.bocaviation.com

www.narita-airport.jp IATA Strategic Partner Special 2018

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Are you selling a seat or a travel experience?

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JR Technologies : Profile Contact details HQ-Innovation Centre: 255 Leoforos Karamanli Str., Chania – 73200, +30-282-100-8700 Sales Athens: +30-210-692-8865, www.jrtechnologies.com

JR Technologies Why work with us? JR Technologies is a thought leader in NDC developments from their inception and amongst the first companies to become NDC level 3 certified. Therefore, our team has in-depth knowledge, which is key in assisting airlines to transition from their current distribution strategy to an NDC-enabled one. We help the airline learn what is possible today, design a strategy, and we deliver the technology necessary for a rapid ROI. Our mission is to develop i IT solutions that allow airlines to know their passengers, predicting their passengers’ needs and the context of the trip, and allow passengers to personalize their travel experience accordingly. Our products are designed with the passenger at the center of shopping, ordering, payment, and delivery. But we do not lock airlines into an ‘off the shelf’ transformation path, because our solutions are modular. Although we deliver and end-to-end solution, the transformation of an airline’s internal and external processes can be adapted to the desired velocity. The benefits to the airlines lie in increasing the productivity of distribution channels, drastically reducing complexity and its related cost. We help you to build stronger relationships with consumers. This leads to trust, higher customer satisfaction, and loyalty.

Key personnel George Khairallah, President Christopher Short, CTO/CIO

Year established 2002

Number of staff 92 in Airline IT Solutions

New business contact

Products and services Offer management (pricing, merchandising, rich media, personalization) Order management (with full servicing, NDC Interline, and One Order capabilities) Portals to enable direct distributions to the indirect channels Payment solutions

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george@ jrtechnologies.com t.tsinonis@ jrtechnologies.com

Clients IATA Financial Gateway Inselair Sky Bird Travel and Tours International Airline Group (IAG)

IATA Strategic Partner Special 2018

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BOC Aviation : Profile Contact details www.bocaviation.com information@bocaviation.com, +65-6323-5559

BOC Aviation Why work with us? BOC Aviation is a top-tier global aircraft operating leasing company. Our business model is underpinned by strong global aviation trends in aviation. Our aircraft are mobile and can be redeployed globally, with long economic lives. Our business scale and investment-grade credit ratings make us an attractive counterparty to both aircraft manufacturers and airline customers. We benefit from a low average cost of funds supported by our strong credit ratings (A- from Standard & Poor’s and Fitch), diversified funding sources and support from our controlling shareholder, Bank of China. Our business model is focused on purchasing new, fuel-efficient, in-demand aircraft at competitive prices directly from aircraft manufacturers, financing those aircraft purchases efficiently, placing them on long-term operating leases with a globally diversified customer base and selling our aircraft to maintain a young fleet. Our portfolio of owned aircraft has an average age of less than four years, weighted by net book value, making it one of the youngest in the aircraft operating lease industry. BOC Aviation is listed on the Hong Kong Stock Exchange (HKEx code: 2588) and has its headquarters in Singapore with offices in Dublin, London, New York and Tianjin.

Key personnel

Clients

Robert Martin, Managing Director and Chief Executive Officer

80 airline customers in 33 countries and regions (as at 31 December 2017)

Year established

Products and services

Established 1993 as Singapore Aircraft Leasing Enterprise (acquired by Bank of China in 2006, and renamed BOC Aviation in 2007)

Number of staff 151 (as at 31 December 2017)

Annual turnover US$ 1,193 million (as at 31 December 2016)

New business contact information@ bocaviation.com

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BOC Aviation has a fleet of modern, technologically advanced aircraft based mainly on the popular Airbus A320 and Boeing 737 family models, as well as selected widebody aircraft. We offer a wide range of services to airlines and aircraft owners, including: Operating leases Sale and leaseback Debt financing Third-party asset management Aircraft sales

IATA Strategic Partner Special 2018

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Narita International Airport Corporation: Profile Contact details NAA-Bldg, Narita Airport, Narita-City, Chiba 282-8601, Japan

Narita international Airport Corporation Why work with us? Narita International Airport is Japan’s premier and primary gateway, which processes almost 50% of the nation’s international traffic. Since we have achieved expansion of airport capacity to 300,000 annual slots, new routes have been developed and new airline partners have joined. We also opened the new terminal 3 in April 2015 for low-cost carriers. To meet the region’s vigorous demand, we have kicked off discussions with local communities and JCAB for further expansion of the airport. To meet the region’s vigorous growth, Narita airport will construct a third runway to expand its capacity to more than 1.5 times the current capacity. The operational hours will be also planned to extend from the current 6am to 11pm. Under intensifying competition, partnerships between airlines and airports are becoming more and more important. We are keen to implement IATA’s Fast Travel initiatives such as the self-bag drop function and the Smart Security program. We are working closely with airlines at Narita to find the best solutions for improving the customer experience and making operations even more efficient. Narita is always striving to build on its status as one of East Asia’s key international gateways.

Key personnel Makoto Natsume, President and CEO Futoshi Osada, Senior Executive Vice President Tatsuya Hamada, Executive Vice President, Corporate Planning Takeshi Arakawa, Senior Vice President, Airport Marketing Yoshiyuki Hasegawa, Senior Vice President, Corporate Finance Masakazu Kimura, Senior Vice President, Airport Development

New business contact contents.narita-airport. jp/b2b/naa_contact_en

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Clients All Nippon Airways Japan Airlines Delta Air Lines United Airlines Jetstar Japan 90 other airlines

Areas of involvement AGM Airport development Baggage infrastructure group Passenger experience

Year established 1966 (Established as airport authority) 1978 (airport opened) 2004 (privatized)

Number of staff

Products and services Development and operation of Tokyo, Narita International Airport

676 (NAA)

Annual turnover Approx US$2 billion (NAA Group) IATA Strategic Partner Special 2018

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ATR: Profile Contact details 1 allée Pierre Nadot, 31712 Blagnac, +33 (0)56221 6221

ATR Why work with us? ATR was founded in 1981 and is the world leader on the market for below-90-seat regional aircraft. Since its creation, ATR has sold nearly 1,700 aircraft. ATR aircraft equip the fleets of some 200 airlines in nearly 100 countries. ATR is an equal partnership between two major European aeronautical players, Airbus and Leonardo. Based in Toulouse, ATR is well established worldwide with a large customer support and sales network, including customer service centers, training centers and warehouses. For more information, log on to www.atr-aircraftcom.

Year established 1981

25 Number of staff 1,400

New business contact secretariat.dc@ atr-aircraft.com

Clients Over 200 aircraft operators in more than 100 countries

Areas of involvement Development of regional turboprop aircraft Sales of aircraft Sales of aircraft maintenance products and services

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Mainami Aviation Services Co Ltd: Profile Contact details + 81-3-3796-6632 minami@mainami.co.jp

Mainami Aviation Services Co Ltd Why work with us? There is more to refuelling than you may think. It requires considerable experience and extensive training to achieve high safety levels at all times. In our 60 years of refueling history we have received many awards, and for causing no delays we received the Award of Excellence. Our safety records are proven, our refueling staff are professionally trained, and our refueling vehicles are state-of-the-art. Mainami Aviation Services Co Ltd can be relied on to reduce the cost of delays and risk of accidents by providing an unparalleled level of aircraft refuelling. Never content solely with our past achievements, Mainami Aviation Services Co Ltd eagerly seeks greater challenges.

Key personnel Hiro Minami, Director

27 Year established 195

Number of staff 300

New business contact minami@mainami.co.jp

Products and services Refueling service Total aviation support service Sales of oil products Sales of aerospace equipment

Clients Wide range of domestic and international airlines

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IATA Strategic Partner Special: Aircraft production

28

Aircraft production

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Aircraft production: IATA Strategic Partner Special

Airbus www.airbus.com Boeing Company www.boeing.com Bombardier Aerospace www.bombardier.com Embraer www.embraer.com Mitsubishi Aircraft Production www.mrj-japan.com

29

IATA Strategic Partner Special 2018

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IATA Strategic Partner Special: Baggage

Baggage

30

Incorporating baggage services, baggage tracking sub-group, electronic baggage tag sub-group

Amadeus IT Group, S.A. www.amadeus.com

Brock Solutions, Inc. www.brocksolutions.com

DS Tags Group BV www.dstags.com

Avery Dennison www.averydennison.com

CORE Travel Technologies, Inc. core-tt.com/en

Hitit Computer Services www.hititcs.com

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Baggage: IATA Strategic Partner Special

Lyngsoe Systems www.lyngsoesystems.com

Ultra Electronics Airport Systems www.ultra-as.com

Narita International Airport Corporation (NAA) www.narita-airport.jp

Vanguard ID Systems www.vanguardid.com

NetTracer, Inc. www.NetTracer.aero

Zafire Aviation Software Ltd www.zafire.com

NXP Semiconductors Austria GmbH www.nxp.com Quantum Aviation Solutions, Inc. quantum.aero

31 RESA Airport Data Systems www.resa.aero Rimowa Electronic Tag GmbH www.bag2go.aero Rockwell Collins www.rockwellcollins.com Samsonite Europe NV www.samsonite.com SATS Ltd. www.sats.com.sg Siemens Postal, Parcel & Airport Logistics GmbH www.siemens.com/airports SITA www.sita.aero Toyo Kanetsu Solutions K.K. www.tksl.co.jp TravelSky Technology Limited www.travelsky.net

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IATA Strategic Partner Special: Cargo

Cargo

32

Incorporating cargo operations and technology, e-cargo, cargo standards, cargo messaging

Accelya www.accelya.com

BCUBE Air Cargo S.p.A www.bcube.net

Amazon www.amazon.com

Berlinger & Co. AG www.berlinger.com/

British Telecommunications plc www.bt.com Cairo Airport Cargo Company www.cacc-eg.com

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Cargo: IATA Strategic Partner Special

Cargo Community Network www.ccn.com.sg

IBS Software Pte. Ltd. www.ibsplc.com

WiseTech Global Limited www.wisetechglobal.com/

CHAMP Cargosystems S.A. www.champ.aero

JBM Associates, Inc. www.jbmpayne.com

Wisskirchen Handling Services GmbH wilog.de

CORE Travel Technologies, Inc. core-tt.com/en/

Kale Logistics Solutions www.kalelogistics.in

Csafe Global csafeglobal.com/

Kewill www.kewill.com

DATALONG16 (SEIC) www.datalong16.com

Labelmaster www.labelmaster.com

Descartes Systems Group www.descartes.com

LifeConEx LLC www.lifeconex.com

DGM Support B.V. www.dgmsupport.com

Miami-Dade Aviation Department/Miami International Airport www.miami-airport.com

33

eFreight (Beijing) Ltd. www.efreight.cn/home/ index_en.html Envirotainer AB www.envirotainer.com

PharmSol GmbH www.pharm-sol.com/ SATS Ltd. www.sats.com.sg/

Global Logistics System (HK) Co. Ltd www.glshk.com

Sensitech Inc. www.sensitech.com

Hans Infomatic Pvt Ltd www.hansinfomatic.com/

SkyCell AG skycell.ch

Hong Kong Air Cargo Terminals Limited www.hactl.com

Unisys Corporation www.unisys.com/ transportation

Huawei Technologies www.huawei.com/en/

Uptake Technologies Inc. www.uptake.com/

IBM Corporation www.ibm.com/industries/ travel

vCargo Cloud Pte Ltd www.vcargocloud.com West Blue Ghana Ltd. westblueconsulting.co.uk/

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IATA Strategic Partner Special: Engines

Engines

34

Incorporating engineering maintenance

A J Walter Aviation Limited www.ajw-group.com

Aircastle Limited www.aircastle.com

Acumen Aviation www.acumenaviation.in

Aircraft Recycling International Limited (ARI) www.ariaero.com

ATR â&#x20AC;&#x201C; Avions De Transport Regional www.atraircraft.com BOC Aviation Limited www.bocaviation.com

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Engines: IATA Strategic Partner Special

CFM International www.cfm56.com China Aircraft Leasing Group Holdings Limited www.calc.com.hk/en/Default. aspx Chromalloy www.chromalloy.com Embraer S.A. www.embraer.com Engine Lease Finance Corporation www.elfc.com Flightglobal www.flightglobal.com FLYHT Aerospace Solutions Ltd www.flyht.com Fujitsu Limited www.fujitsu.com/global/

Mitsubishi Aircraft Corporation www.mrj-japan.com MTU Aero Engines AG www.mtu.de Pratt & Whitney www.pratt-whitney.com PricewaterhouseCoopers LLC www.pwc.com/us Rolls-Royce Plc www.rolls-royce.com SMBC Aviation Capital smbc.aero

35

Standard Chartered Bank sc.com Sumitomo Mitsui Trust Bank Limited www.smtb.jp/tools/english Uptake Technologies Inc. www.uptake.com

Gogo LLC commercial.gogoair.com/ HEICO Aerospace Corporation www.heico.com IAI Israel Aerospace Industries Ltd www.iai.co.il IBA Group ibagroupit.com/en ICBC Financial Leasing Co. Ltd. www.icbcleasing.com

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IATA Strategic Partner Special: Finance

Finance

36

Incorporating revenue accounting, risk management and insurance, ďŹ ntech and payment, ďŹ nancial services, industry taxation, industry payment fraud protection, airline industry economics

Accelya www.accelya.com

Aircastle Limited www.aircastle.com

Airfacts Inc. www.airfacts.com

Accounting Centre of China Aviation

Aircraft Recycling International Limited (ARI) www.ariaero.com

Amadeus IT Group, S.A. www.amadeus.com

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Finance: IATA Strategic Partner Special

American Express www.americanexpress.com

Finder Financials www.finderfinancials.com

Relate International Limited www.relateinternational.net

ATR – Avions De Transport Regional www.atraircraft.com

Flightglobal www.flightglobal.com

Riskified Ltd. www.riskified.com

GE Aviation www.ge.com

Ryan, LLC www.ryan.com

ICBC Financial Leasing Co. Ltd. www.icbcleasing.com

Securiport www.securiport.com

Indra www.indracompany.com/ airlines

SMBC Aviation Capital smbc.aero

Aviation Services (Ireland) Limited www.ASI-revenue.com Avisoftica LLC www.soft-escort.ru Bahrain Airport Company bahrainairport.com/?portal=c BOC Aviation Limited www.bocaviation.com CAE Inc. www.cae.com Cellpoint Mobile www.cellpointmobile.com Chargebacks911 chargebacks911.com China Aircraft Leasing Group Holdings Limited www.calc.com.hk/en/Default. aspx

ISO Software Systeme GmbH www.isogmbh.com ITA Software by Google www.itasoftware.com KIU System Solutions www.kiusys.com Maureva Ltd www.maureva.com Miami Technology Group Inc. (MIATECH) www.miatech.net MTU Aero Engines AG www.mtu.de

Citibank N.A. www.transactionservices. citigroup.com

MTU Aero Engines AG www.mtu.de

Dataprotect www.dataprotect.ma/fr/

Navitaire www.navitaire.com

Deloitte Tax LLP www2.deloitte.com/ca/en/ pages/tax/topics/tax.html

NIIT Airline Technologies GmbH www.airline.niit-tech.com

Deutsche Bank AG www.db.com

RASSURE rassure.net

Standard Chartered Bank sc.com

37 Sutherland Global Services www.sutherlandglobal.com The Boston Consulting Group bcg.com UATP uatp.com Willis Limited www.willis.com Wirecard Technologies GmbH www.wirecard.com WNS Global Services (P) Ltd www.wns.com Ypsilon.net AG ypsilon.net

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IATA Strategic Partner Special: Flight operations

38

Flight operations Incorporating aircraft operations, aircraft recovery, paperless aircraft operations, meterological, cabin and inďŹ&#x201A;ight operations AerData B.V. www.aerdata.com/

AMS Aircraft Recovery Ltd. www.aircraft-recovery.co.uk

Bombardier www.bombardier.com

American General Supplies, Inc. www.agsusa.com

ATR â&#x20AC;&#x201C; Avions De Transport Regional www.atraircraft.com

Burnham Sterling & Company LLC www.burnhamsterling.com

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Flight operations: IATA Strategic Partner Special

CAE Inc. www.cae.com

Pratt & Whitney www.pratt-whitney.com

CFM International www.cfm56.com

RESQTEC Zumro B.V. www.resqtec.com

Embraer S.A. www.embraer.com

SGI Aviation www.sgiaviation.com

GE Aviation www.ge.com

Slingmax slingmax.com

Gen2 Systems Ltd, T/A FLYdocs ï¬&#x201A;ydocs.aero

UBIMET GmbH www.ubimet.com

Global Eagle Entertainment www.geemedia.com

Uptake Technologies Inc. www.uptake.com/

Gogo LLC commercial.gogoair.com

Vetter GmbH, A Unit of IDEX Corporation www.vetter.de

39

HEICO Aerospace Corporation www.heico.com

Weathernews Inc. www.weathernews.com

Inmarsat www.inmarsat.com Jeppesen www.jeppesen.com JetKids AS jet-kids.com KUNZ GmbH Aircraft Equipment www.kunz.aero LeaseWorks Inc. lease-works.com Malabar International www.malabar.com Mitsubishi Aircraft Corporation www.mrj-japan.com

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IATA Strategic Partner Special: Fuel

Fuel

40

Incorporating alternative fuel deployment, aviation fuel support services, fuel services, technical fuel group

ADNOC Distribution www.adnoc-dist.ae Aerofuels Overseas Limited www.aerofuels.com

Aeropuertos y Servicios Auxiliares www.asa.gob.mx AFS Aviation Fuel Services GmbH www.afs.aero/en

Agrisoma Biosciences Inc. www.agrisoma.com Air BP Limited www.airbp.com

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Fuel: IATA Strategic Partner Special

Air Total www.total.com

AvFuel Corporation www.avfuel.com

Cla-Val www.cla-val.com

Aircraft Service International Group (ASIG) www.asig.com

Aviation Quality Services GmbH www.aviation-quality-services. com

Cleanserve Integrated Energy Solutions Limited cleanservenergy.com

AlBusaili Sons. Co. for Elect & Mechanical Works www.albusaili.com Aljac Fuelling Component Limited www.aljac.com Allied Aviation Services www.alliedaviation.com Alshams National Global Energy Company www.alshamsenergy.sa Andeavor Corporation www.andeavor.com Anton Paar GmbH www.anton-paar.com APSCO , The Arabian Petroleum Supply Co. apsco.com.sa/en Argus Media Ltd www.argusmedia.com Associated Energy Group aegfuels.com/about ATIO Group www.atiogroup.com.mx Atmos International www.atmosi.com Aurora Aviation SA www.aurora-aviation.aero

Aviation Services Management FZE www.asm.services.aero AXION Energy Argentina S.R.L. www.axionenergy.com BASF SE www.basf.com BETA Fueling Systems www.betafueling.com Bharat Petroleum Corporation Ltd. www.bharatpetroleum.in BOC Aviation Limited www.bocaviation.com Caltex Australia Petroleum Pty., Ltd. www.caltex.com.au CEPS PO www.nspa.nato.int/en/ organization/ceps/ceps.html CFM International www.cfm56.com Chevron www.chevron.com Citibank N.A. www.transactionservices. citigroup.com

CLH Aviación www.clh.es CNAF www.cnaf.com Commport Aerospace Services Ltd www.realtimefuel.com Compañía Española de Petróleos, S.A. (CEPSA) www.cepsa.com

41

Conidia Bioscience Ltd www.conidia.com Conoil Plc www.conoilplc.com Cosmo Oil Marketing Co., Ltd. www.cosmo-oil.co.jp Curoil N.V www.curoil.com Dansk Fuels AS www.dccenergi.dk/aviation DGC International www.dgci.com Eaton Aerospace Group www.eaton.com/Eaton/ ProductsServices/Aerospace/ index.htm Ebits LLP www.ebitsllp.com

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IATA Strategic Partner Special: Fuel

ECHA Microbiology Ltd. www.echamicrobiology.co.uk

FuelPlus Europe GmbH www.fuelplus.com

IGA Airport Fuel Services

eJet International Limited www.jeta1.com

Fulcrum BioEnergy, Inc. www.fulcrum-bioenergy.com

Incheon International Airport Corporation www.airport.kr

EKO ABEE www.eko.gr

Gammon Technical Products, Inc. www.gammontech.com

Elaflex www.elaflex.de Embraer S.A. www.embraer.com

Garsite www.garsite.com GB Energy LTD. www.gbgroup.com

Engen Reunion SA GE Aviation www.ge.com

42 ENI S.p.A. – Refining & Marketing Division www.eni.com/it_IT

Gevo Inc. www.gevo.com

ENOC Marketing LLC www.enoc.com

Global Oil Services globaloilservices.af

EPIC Aviation, LLC www.epicfuels.com

GS Caltex Corporation www.gscaltex.com

Esmax Distribución Ltda. www.esmax.cl/

Gulf Aviation www.gulfaviation.co.uk

Essar Oil UK Limited www.essaroil.co.uk/

Hass Petroleum www.hasspetroleum.com

ExxonMobil Aviation Inc. www.exxonmobilaviation.com

Hindustan Petroleum Corporation Ltd. www.hindustanpetroleum. com

FAUDI Aviation GmbH www.faudi-aviation.com

Indian Oil Corporation Limited www.iocl.com Irving Oil irvingoil.com/en Isoil Impianti S.p.A www.isoilmeter.it/index. php?lang=en J & D Oilfield International, SA jdoilfield.com/en/ Jet Fuel International Limited www.jetfuelinternational. com.hk Jetex FZE www.jetex.com JSC Gazpromneft-Aero www.gazprom-neft.com JSC Sovex www.sovex.ru/en/iata JXTG Nippon Oil & Energy Corporation www.noe.jx-group.co.jp/ english

Hydranten-Betriebs OHG Flightline Support Ltd. fsluk.com FSM Management Group www.fsmgroup.ca

KazMunaiGaz-Aero LLP www.kmgaero.kz i6 Group i6.io Idemitsu Kosan Co., Ltd. www.idemitsu.co.jp

Kuwait Aviation Fuelling Company www.kafco.com

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Fuel: IATA Strategic Partner Special

Kuwait Petroleum Corporation www.kpc.com.kw Largent fuels www.largentfuels.com Levorato Marcevaggi S.r.l. www.marcevaggi.com/index. php/levorato/company.html Libya Oil Aviation www.oilibya.ae Liquid Controls www.lcmeter.com LLC Lukoil-Aero www.lukoil.com/ Mainami Kuko Service Co. Ltd www.mainami-ks.co.jp/info. html Mergevan LLC www.mergevan.mn/ Million Air www.millionair.com/

OFC Aviation Fuel Services S.A. www.ofc.gr Oman Airports www.omanairports.co.om/ OMV Refining & Marketing GmbH www.omv.com OPIS www.opisnet.com Organización Terpel S.A. www.terpel.com OVH Energy Marketing Ltd. www.ovhenergy.com Parker Hannifin Corporation Velcon Filtration Division www.velcon.com Parkland Fuel Corporation www.parkland.ca/en PECOFacet International www.pecofacet.com

Modern Consortium For Refueling Aircraft www.mcra.com.sa/

Pertamina – Aviation aviation.pertamina.com/

MRS Holdings www.mrsgroupng.com

Petrobras Distribuidora SA www.br.com.br

Mumbai Aviation Fuel Farm Facility Private Limited www.mafffl.in

Petrocas Fuel Services LTD petrocasenergy.com

Naftna Industrija Srbije J.S.C. www.nis.eu Neste www.neste.com

PetroChina International (Hong Kong) Corporation Limited www.petrochinaintl.com.cn Petroleos de Portugal, Petrogal SA www.galpenergia.com

Petrolimex Aviation pa.petrolimex.com.vn/ Petronas Aviation www.petronas.com.my Phillips 66 Company www.phillips66.com/ PKN Orlen www.orlen.pl/EN/Pages/ default.aspx Pratt & Whitney www.pratt-whitney.com PTT Public Company Limited www.pttplc.com

43

Puma Energy International B.V www.puma-energy.com Q8 Aviation www.Q8aviation.com Qatar Jet Fuel Company www.qjetfuel.com QT Technologies www.qttechnologies.com Raizen Combustiveis S.A. www.raizen.com Reliance Industries Limited www.ril.com Repsol www.repsol.com RN-Aero Ltd. www.rosneft-aero.ru Rockwell Collins www.rockwellcollins.com

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IATA Strategic Partner Special: Fuel

Rolls-Royce Plc www.rolls-royce.com

SKA International Group www.ska-arabia.com

Rubis Aviation www.rubis.fr

Skybits GbmH skybits.aero

S&P Global Platts www.platts.com/about

SkyMark Refuelers, LLC skymarkrefuelers.com/

Sahara Group Limited www.sahara-group.com

SkyNRG www.skynrg.com

San-Ai Oil Co. Ltd. www.san-ai-oil.co.jp/

Skytanking www.skytanking.com

SAR Trilogy Management, LLC www.sar-trilogy.com

Socar Energy Switzerland GmbH www.socarenergy.ch

Saudi Aramco www.aramco.com

Sol Aviation Services Ltd. solpetroleum.com/solaviation

Shell &Topaz Aviation Ireland Ltd shell.com

Sonangol www.sonangol.co.ao

Tan Son Nhat Petrol (TAPETCO) www.tapetco.com Tarlan Aero LLC en.tarlan.aero THY OPET www.thyopet.com TITAN AVIATION www.titan-aviation.com Triplestar Aviation Trading www.triplestaraviation.com Tristar Transport www.tristar-transport.com

44

Shell International Petroleum Company Limited www.shell.com/aviation Shenzhen Chengyuan Aviation Oil Co., Ltd. www.cnaf.com Showa Shell Sekiyu K.K. www.showa-shell.co.jp/ english/index.html Singapore Petroleum Company Limited (SPC) spc.com.sg Sinopec (Hong Kong) Aviation Company Ltd www.sinopec.com

ST-Airport Services Pte Ltd www.st-airport.com

Ulrich Esterer GmbH & Co. Fahrzeugaufbauten und Anlagen KG esterer.de/home.html United Ground Express unitedgroundexpress.com

Standard Chartered Bank sc.com

Universal Weather and Aviation, Inc. www.universalweather.com

Stanhope-Seta www.stanhope-seta.co.uk

Unopetrol El Salvador SA www.uno-terra.com

Star Oil Group www.staroilgroup.com/

Vaisala www.vaisala.com

Stokota NV www.stokota.com

Valero Energy Ltd www.valero.com

Swissport Fuel Services www.swissport.com

Varec, Inc. www.varec.com

Tamoil Italia S.p.A. www.tamoil.it

Vietnam Air Petrol Company Ltd skypec.com.vn/en

SK Energy Co., Ltd eng.skenergy.com IATA Strategic Partner Special 2018

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Fuel: IATA Strategic Partner Special

Vitol Aviation www.vitolaviation.com Viva Energy Australia Pty Ltd www.vivaenergy.com.au/ World Fuel Services www.wfscorp.com YPF S.A. www.ypf.com

45

IATA Strategic Partner Special 2018

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IATA Strategic Partner Special: Ground operations

46

Ground operations Incorporating airport development infrastructure

ACS Consolidated Group Pty Ltd www.aviationsolutions.com.au Airport College International Ltd. www.airportcollege.com

Amadeus IT Group, S.A. www.amadeus.com Aurora Aviation SA www.aurora-aviation.aero

Aviatrans International Limited Azzurra Ground Handling Services Ltd www.ghitalia.it

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Ground operations: IATA Strategic Partner Special

Bartsch International GmbH www.bartsch.de CAE Inc. www.cae.com Cavotec SA www.cavotec.com China Aircraft Leasing Group Holdings Limited www.calc.com.hk/en/Default. aspx

MULAG Fahrzeugwerk Heinz Wössner GmbH u. Co.KG www.mulag.de/de/startseite Port of Seattle – SeattleTacoma International Airport www.portseattle.org Power Stow A/S www.powerstow.com Sabre GLBL Inc. www.sabre.com/

Click Aviation Network www.click.aero

SITA www.sita.aero

GE Aviation www.ge.com

SkyPro Abotoa SA www.wearskypro.com

Ground Handling Logistic - Safewrap www.safewrap.com.sa

Smart4Aviation Technologies BV www.smart4aviation.aero

HADID International Services FZE www.hadid.aero

TLD Group www.tld-gse.com

Harris Corporation www.harris.com/

TravelSky Technology Limited www.travelsky.net

Huawei Technologies www.huawei.com/en/

TREPEL Airport Equipment GmbH www.trepel.com/

Inmarsat www.inmarsat.com

Twiga Aero Ltd. www.twigaaero.com/

ITW GSE itwgse.com/

Vestergaard Company A/S www.g-vestergaard.com

JBT AeroTech www.jbtaerotech.com

Weihai Guangtai Airport Equipment Co.,Ltd www.guangtai.com.cn

Medina Quality Assurance Services www.medinaquality.com

47

Zhengzhou Yutong Bus Co., Ltd. en.yutong.com

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IATA Strategic Partner Special: New Distribution Capability

48

New Distribution Capability DATALEX Abram Richman, Product Architect E info@datalex.com W www.datalex.com T + 1 770-255-2400 A Datalex, Block U, EastPoint, Dublin D03 H704, Ireland. Datalex is a market leader in digital commerce for travel retailers. The Datalex Commerce Platform is used by some of the world’s most innovative airline retail brands to drive revenue and customer experience. Its customers include Aer Lingus, Air

China, Air Malta, Air Transat, Brussels Airlines, Copa Airlines, Hainan Group, JetBlue Airways, Lufthansa Group, Philippine Airlines, Swiss International Air Lines and Virgin Australia. The company is headquartered in Dublin, Ireland, with five office locations across Europe, USA and China. Datalex is a publicly listed company and trades on the Irish Stock Exchange (ISE:DLE). Airline customers use the Datalex Commerce Platform to dynamically control and optimize all air and ancillary offers to over

one billion shoppers on every device across every digital sales channel and at every touchpoint in the travel journey, covering every corner of the globe. The Platform allows airlines to realize the full retail opportunity with one common system as the basis for every offer and every order. Datalex is certified to highest IATA NDC standards (Level 3) and is an active member of IATA’s NDC and ONE Order working groups. Datalex is a permanent member of the IATA Aviation Industry Retail Think Tank.

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New Distribution Capability: IATA Strategic Partner Special

Sponsored by

Accelya www.accelya.com

Infare Solutions A/S www.infare.com

Rockwell Collins www.rockwellcollins.com

Almundo.com www.almundo.com.ar

Infini Travel Information, Inc. www.infini-trvl.co.jp/english/ index.html

Sabre GLBL Inc. www.sabre.com

Amadeus IT Group, S.A. www.amadeus.com American Express www.americanexpress.com AXESS International Network, Inc. www.axess.co.jp/eng Axway www.axway.com/en DXC Technology, LLC www.dxc.technology Farelogix Inc. www.farelogix.com Flightglobal www.flightglobal.com Hexaware Technologies Limited www.hexaware.com/traveltransport-hospitalitysolution.htm

ITA Software by Google www.itasoftware.com JR Technologies www.jrtechnologies.com KIU System Solutions www.kiusys.com Lufthansa Systems GmbH & Co. KG www.LHsystems.com Momondo Group Limited www.momondogroup.com Navitaire www.navitaire.com OAG www.oag.com On Travel Solutions Limited www.ontravelsolutions.com

Sirena-Travel JSC www.sirena-travel.com SITA www.sita.aero Skyscanner Limited www.skyscanner.net The Boston Consulting Group bcg.com

49 Travelport International www.travelport.com TravelSky Technology Limited www.travelsky.net UATP uatp.com Unisys Corporation www.unisys.com/ transportation

OpenJaw Technologies Ltd www.openjawtech.com

Vayant Travel Technologies, Inc. vayant.com

IBM Corporation www.ibm.com/industries/ travel

Optiontown www.optiontown.com

ViaSat, Inc. viasat.com

IBS Software Pte. Ltd. www.ibsplc.com

Paxport AB www.paxport.net

WorldTicket A/S www.worldticket.net

Indra www.indracompany.com/ airlines

RADIXX Solutions International, Inc. www.radixx.com

Zebra Technologies www.zebra.com

Reserve www.reserve.com.br

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IATA Strategic Partner Special: ONE Order

50

ONE Order

JR TECHNOLOGIES George Khairallah, President E george@jrtechnologies.com W www.jrtechnologies.com T +30 282-100-8700 A 255 Leoforos Karamanli Str., Chania – 73200, Greece JR Technologies is currently investing in a pilot program to demonstrate that ONE Order is not as difficult or as far away as some might claim. Our pilot will

follow the NDC shop, order, pay, and ONE Order delivery and revenue accounting (RAS) processes. We will use our NDC platform to process offers with rich media and merchandising capability, and we will write the orders to our order management system. We will not create any PNRs, issue tickets, or EMDs. In partnership with a DCS provider, we will

integrate DCS functionality into order management, and manage the delivery status of every order item purchased. The resulting transactions will update the airline’s RAS. The solution will be presented at the Airline Industry Retailing Symposium in Rome, on October 23 - October 25. Come and see first-hand what JR Technologies can do for your business.

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ONE Order: IATA Strategic Partner Special

Sponsored by

Accounting Centre of China Aviation Datalex www.datalex.com/ Hitit Computer Services www.hititcs.com ISO Software Systeme GmbH www.isogmbh.com Maureva Ltd www.maureva.com OpenJaw Technologies Ltd www.openjawtech.com

51

PricewaterhouseCoopers LLC www.pwc.com/us

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IATA Strategic Partner Special: Passenger experience

52

Passenger experience Incorporating passenger facilitation, interline tariďŹ&#x20AC;s, travel partners, common use, facilitation

3M Company www.3M.com/ identitymanagement

Accounting Centre of China Aviation

AccesRail www.accesrail.com

All Nippon Airways Trading Co., Ltd. www.anatc.com/en/index.html

Amadeus IT Group, S.A. www.amadeus.com Amtrak www.amtrak.com

IATA Strategic Partner Special 2018

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Passenger experience: IATA Strategic Partner Special

Barich, Inc. www.barich.net

Faranegar SanaTech www.faranegar.com/en

Kimoha Entrepreneurs Ltd. www.kimoha.com

Bundesdruckerei GmbH www.bundesdruckerei.de

Fujitsu Frontech Limited www.frontech.fujitsu.com/en

Loyalty Partner Solutions GmbH www.lpsolutions.com

Chu Kong Passenger Transport Co. Ltd www.cksp.com.hk

Glidepath Limited www.glidepathgroup.com/en/ home

Custom S.p.A www.custom.biz

Global Eagle Entertainment www.geemedia.com

Daifuku Airport Technologies daifukuatec.com/

Gogo LLC commercial.gogoair.com

Damarel Systems International Ltd. www.damarel.com

Gunnebo Entrance Control Ltd www.gunnebo.com

Deutsche Bahn www.bahn.de/railandï¬&#x201A;y DormaKaba www.kaba.com

Hahn Air Systems GmbH www.hahnair.com Hitit Computer Services www.hititcs.com

DXC Technology, LLC www.dxc.technology

ICM Airport Technics Australia Pty Ltd www.icm-airtec.com

Edge-airport & Services www.edge-airport.com

IDEAL INDUSTRIES, INC www.idealind.com

Elevation Software, LLC www.elevationsoftware.com

Idemia Identity & Security www.idemia.com

EMBROSS www.embross.com

IER www.ier.aero

Emirates National Factory for Plastic Industries LLC (United Security) www.unitedsecurity.ae

Inmarsat www.inmarsat.com

Expedia, Inc. www.expedia.com

Integral Systems, SIA integral.lv ITA Software by Google www.itasoftware.com

Lufthansa Systems GmbH & Co. KG www.LHsystems.com Materna Information & Communications www.materna-ips.com Miami-Dade Aviation Department / Miami International Airport www.miami-airport.com

53

Muehlbauer ID Services GmbH www.muehlbauer.de Narita International Airport Corporation (NAA) www.narita-airport.jp Navitaire www.navitaire.com NCR Corporation www.ncr.com/industries/travel NEC Corporation www.nec.com/safety OAG www.oag.com OKI Electric Industry Co., Ltd. www.oki.com Optiontown www.optiontown.com RESA Airport Data Systems www.resa.aero

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IATA Strategic Partner Special: Passenger experience

Rockwell Collins www.rockwellcollins.com Sabre GLBL Inc. www.sabre.com Scarabee Aviation Group www.scarabee.com Securiport www.securiport.com Shanghai Aviation Printing Co. Ltd. www.sapc1.com/english

54

Ultra Electronics Airport Systems www.ultra-as.com Unisys Corporation www.unisys.com/ transportation ViaSat, Inc. viasat.com Vision Box www.vision-box.com/

Shun Tak-China Travel Ship Management Limited www.turbojet.com.hk Sirena-Travel JSC www.sirena-travel.com SITA www.sita.aero SNCF www.sncf.com T&T Square www.tntsquare.com TAV Information Technologies www.tavit.aero Tele-Paper (M) Sdn Bhd www.telepaper.com Travelport International www.travelport.com TravelSky Technology Limited www.travelsky.net Travsys BV www.travsys.com IATA Strategic Partner Special 2018

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Safety: IATA Strategic Partner Special

Safety

ATR â&#x20AC;&#x201C; Avions De Transport Regional www.atraircraft.com Bombardier www.bombardier.com CAE Inc. www.cae.com

Embraer S.A. www.embraer.com MedAire Inc. www.medaire.com Mitsubishi Aircraft Corporation www.mrj-japan.com

55

Rolls-Royce Controls & Data Services www.controlsdata.com Rolls-Royce Plc www.rolls-royce.com XBAG GmbH www.xbag.aero

CFM International www.cfm56.com

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IATA Strategic Partner Special: Security

Security

56

Incorporating biometrics

AeroMASH-Aviation Security JSC www.aeromash.ru Alha Aiport MXP S.p.A. www.alhagroup.com

Austability Pty Ltd www.austability.com Aviation Co-ordination Services (Pty) Ltd www.acs.za.com

Aviation Security Company Limited (Hong Kong) (AVSECO (HK)) www.avseco.com.hk Brinkâ&#x20AC;&#x2122;s Incorporated brinks.com

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Security: IATA Strategic Partner Special

CardLab Innovation ApS cardlab.com

Securiport www.securiport.com

CEIA S.p.A. www.ceia.net

Securitas Transport Aviation Security www.securitas.com

Finsecpro Ltd www.finsecpro.com/bcms/ index.php?page=company First Research Inst. Ministry of Public Security www.fiscan.cn Gozen Security Services Inc. www.gozensecurity.com Hitachi, Ltd. www.hitachi.com/rd L-3 Security & Detection Systems www.L-3com.com/sds

Security Assistance Group AG www.sag-corp.com SITA www.sita.aero Smiths Detection www.smithsdetection.com TUDOR Scan Tech SA www.tudor-tech.ch

57

Westminster Aviation Security Services Ltd. www.wass-ltd.com

MedAire Inc. www.medaire.com Miami-Dade Aviation Department / Miami International Airport www.miami-airport.com NEC Corporation www.nec.com/safety Nuctech Company Limited www.nuctech.com QinetiQ Ltd www.QinetiQ.com Reshebile Aviation and Protection Services (Pty) Ltd www.reshebile.co.za Rockwell Collins www.rockwellcollins.com

IATA Strategic Partner Special 2018

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IATA Strategic Partner Special: Unit load devices

58

Unit load devices ACL Airshop www.aclairshop.com Aero-Net Production www.aero-net.com

Airplane-Equipment & Services GmbH www.aes-services.de Airshop B.V. www.aclairshop.com

AmSafe Bridport www.amsafebridport.com CORE Travel Technologies, Inc. core-tt.com/en

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Unit load devices: IATA Strategic Partner Special

Csafe Global csafeglobal.com

Unilode Aviation Solutions www.unilode.com

DoKaSch GmbH Air Cargo Equipment + Repair www.dokasch.com

Unilode Aviation Solutions NZ www.unilode.com

Envirotainer AB www.envirotainer.com

Zodiac Air Cargo Equipment B.V. www.zodiacaerospace.com/en/ zodiac-aircargo-equipment

European Cargo Services B.V. www.ecsams.nl Hitit Computer Services www.hititcs.com Instone Air www.instoneair.com

59

Jettainer GmbH www.jettainer.com Nordisk Aviation Products www.nordisk-aviation.com PalNet GmbH Air Cargo Products www.palnet-acp.com QSL Consultores www.qsl.cl SATCO, Inc. www.satco-inc.com Taiwan Fylin Industrial www.fylin.com.tw Teijin Aramid B.V. www.teijinaramid.com The Cargo Flights Co.,Ltd. www.thecargoďŹ&#x201A;ights.com Travel Technology Interactive S.A. www.ttinteractive.com

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IATA Strategic Partner Special: Other partners

Other partners

60

Incorporating AGM, piece level tracking, environment, CIO community, drones

A J Walter Aviation Limited www.ajw-group.com

Accenture LLP www.accenture.com/aďŹ&#x201A;s

AerCap Limited Ireland www.aercap.com

Accelya www.accelya.com

Accounting Centre of China Aviation

Airbus www.airbus.com

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Other partners: IATA Strategic Partner Special

Air Lease Corporation www.airleasecorp.com Aircastle Limited www.aircastle.com

China Aircraft Leasing Group Holdings Limited www.calc.com.hk/en/ Default.aspx

GE Aviation www.ge.com Global Eagle Entertainment www.geemedia.com

Amadeus IT Group, S.A. www.amadeus.com

China Civil Aviation Xin’gang Guaranty Co., Ltd. www.zhzgdb.com

Amedeo Limited www.amedeo.aero

Chromalloy www.chromalloy.com

American Express www.americanexpress.com

Citibank N.A. www.transactionservices. citigroup.com

HEICO Aerospace Corporation www.heico.com

ATR – Avions De Transport Regional www.atraircraft.com

CORE Travel Technologies, Inc. core-tt.com/en

Hitit Computer Services www.hititcs.com

Aviation Capital Group www.aviationcapitalgroup.com

DATALONG16 (SEIC) www.datalong16.com

Huawei Technologies www.huawei.com/en

BOC Aviation Limited www.bocaviation.com

Deutsche Bank AG www.db.com

IBM Corporation www.ibm.com/industries/ travel

Boeing www.boeing.com

Dronamics www.dronamics.com

Bombardier www.bombardier.com

DXC Technology, LLC www.dxc.technology

CAE Inc. www.cae.com

Ecosphere + Ltd. www.ecosphere.plus

CAPA - Centre for Aviation centreforaviation.com

Embraer S.A. www.embraer.com

CargoFlash Infotech Pvt. Ltd. cargoflash.com

Engine Lease Finance Corporation www.elfc.com

Inmarsat www.inmarsat.com

Equant France SA www.orange-business.com/en

ITA Software by Google www.itasoftware.com

Flightglobal www.flightglobal.com

JR Technologies www.jrtechnologies.com

CFM International www.cfm56.com Changi Airport Group (Singapore) Pte. Ltd. www.changiairportgroup.com

Gogo LLC commercial.gogoair.com Greater Orlando Aviation Authority www.orlandoairports.net

61

IBS Software Pte. Ltd. www.ibsplc.com ICBC Financial Leasing Co. Ltd. www.icbcleasing.com ICF www.icf.com/markets/ commercial/aviation IDEAL INDUSTRIES, INC www.idealind.com

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IATA Strategic Partner Special: Other partners

Korn/Ferry International www.kornferry.com L.E.K. Consulting L.L.C. www.lek.com Lithium Technologies www.lithium.com Loyalty Partner Solutions GmbH www.lpsolutions.com MasterCard International www.mastercard.com/global

62

McKinsey & Company www.mckinsey.com Miami-Dade Aviation Department / Miami International Airport www.miami-airport.com

Panasonic Avionics Corporation www.panasonic.aero Pittsburgh International Airport www.ï¬&#x201A;ypittsburgh.com Pratt & Whitney www.pratt-whitney.com PricewaterhouseCoopers LLC www.pwc.com/us RECARO Aircraft Seating GmbH & Co. KG en.recaro-as.com RESA Airport Data Systems www.resa.aero Reshebile Aviation and Protection Services (Pty) Ltd www.reshebile.co.za

Mitsubishi Aircraft Corporation www.mrj-japan.com

Rockwell Collins www.rockwellcollins.com

MTU Aero Engines AG www.mtu.de

Rolls-Royce Plc www.rolls-royce.com

Narita International Airport Corporation (NAA) www.narita-airport.jp

Sabre GLBL Inc. www.sabre.com

Navitaire www.navitaire.com NEC Corporation www.nec.com/safety OAG www.oag.com Optiontown www.optiontown.com

SITA www.sita.aero SMBC Aviation Capital smbc.aero Standard Chartered Bank sc.com Thales Group www.thalesgroup.com The Boston Consulting Group bcg.com Travelport International www.travelport.com TravelSky Technology Limited www.travelsky.net UATP uatp.com Unisys Corporation www.unisys.com/ transportation Uptake Technologies Inc. www.uptake.com ViaSat, Inc. viasat.com

Safran www.safran-group.com SATS Ltd. www.sats.com.sg Securiport www.securiport.com Sirena-Travel JSC www.sirena-travel.com

IATA Strategic Partner Special 2018

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63

Headline sponsor

IATA Strategic Partner Special 2018

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AIRLINES. IATA STRATEGIC PARTNER SPECIAL 2018

To access Airlines International content online visit www.airlines.iata.org Subscribe to the Airlines International fortnightly email - register your details at www.iata.org/optin

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IATA Strategic Partner Special 2018  

A guide to aviation industry suppliers

IATA Strategic Partner Special 2018  

A guide to aviation industry suppliers