Building ROCK solid people since 1974.
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History CATC Children’s Assessment and Treatment Centre began as extension of Troubled Child Committee out of Joseph Brant Hospital in 1968. Accredited children’s mental health centre in 1974. Merged with (HASS) Halton Adolescent Support Services to expand and create efficient pathways 2002. Merged with Burlington Family Resource Centre 2008 to include OEYC programs in Burlington. Rebrand to become ROCK Reach Out Centre for Kids in 2006 with full spectrum of services for the community of Halton.
ROCK designated the child and youth mental health lead agency for Halton August 2014. 2
Mission Working together to promote and achieve optimal mental health in kids and families
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Vision Building rock solid people.
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PROGRAM & SERVICE LOCATIONS ROCK Burlington Office 471 Pearl Street Burlington, ON
ROCK Oakville Office 504 Iroquois Shore Road Suite 12A Oakville, ON
ROCK Milton Office 400 Bronte Street South Suite 101 Milton, ON
OCC (Our Community Cares) Sites 356 Burloak Drive, Burlington, ON 702 Surrey Lane, Burlington, ON
Residential Sites Aberdeen: 2262 Lakeshore Road, W., Oakville, ON My Place: 1242 Sable Drive, Burlington, ON Caroline Families First Beech Tree Medical 700 Guelph Line, Unit 4, Burlington, ON OEYC Sites Cumberland 710 Cumberland Ave., Burlington, ON Aldershot 645 Plains Road East, Burlington, ON
Tansley United Church 2111 Walker’s Line, Burlington, ON St. Matthew’s Anglican Church 126 Plains Road East, Burlington, ON
OEYC Mobile Sites Burlington East Presbyterian Church 505 Walkers Line, Burlington ON St. Stephen Church 2258 Parkway Drive, Burlington ON Aldershot Public Library 550 Plains Road East, Burlington ON Brant Hills Public Library 2255 Brant Street, Burlington ON New Appleby Public Library 676 Appleby Line, Burlington ON Village of Tansley LTC 4100 Upper Middle Road, Burl., ON Millcroft Park Millcroft Park Drive, Burlington ON Fothergill Woods Park New Street, Burlington, ON 5
Mental Health Services We provide a multi-disciplinary approach to the assessment and treatment of children, adolescents and families: Walk-in Clinic General Consultation Family Therapy Individual Therapy Psychological and Diagnostic Assessment Group Therapy/Parenting Intensive Child and Family Service Crisis Response 24 hr Court Assessment Behavioural Consultation and Intervention Occupational Therapy Residential Services
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STAFF Holistic approach to mental health care involves: • Early Childhood Educators • Occupational Therapists • Child and Youth Workers • Crisis Counsellors • Social Workers • Psychologists • Psych Associates • Psychometrists • Therapists 7
Admission Criteria for Clinical Services • From 0-17 years of age (up to 21years in residential services) • At risk for or experiencing symptoms of emotional issues or mental illness • Family and individual services and programs
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Walk-in Services The walk-in clinic provides quick access to therapeutic intervention by enabling family members to see trained professionals in their moment of need. Walk-in services provide relief to our wait lists by offering immediate care as necessary. The entire family or individual family members may come to the clinic without an appointment during walk-in clinic hours, from 12:00 p.m. to 8:00 p.m. with the last appointment at 6:30 p.m.
Wednesdays: Wednesdays: Tuesdays: Burlington Walk-in Milton Walk-in Oakville Walk-in 471 Pearl Street 400 Bronte St. S, Suite 101 504 Iroquois Shore Rd. 12A Burlington, ON L7R 4M4 Milton, ON L9T 6A1 Oakville, ON L6H 3K4 9 Â
Referral Process • Family or community professional • With consent from the family • Need for ongoing services evaluated
• Parents, physicians, pediatricians, psychiatrists, psychologists, other community agencies • Need for ongoing services evaluated
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Wait List By Core Service March 2015
Program by Core Service
Brief Services Counselling and Therapy Services Crisis Family and Caregiver Specialized ConsultaEon Intensive Treatment Targeted PrevenEon Other MCYS Funded Programs CFOSP 0
50
100
150
200
250
300
350
Number of Enrollments on the Wait List
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Summary by Core Service March 2015
350 300 250 200 150 100 50 0
Open Phase Assigned Phase Closed Wait List Booked Appointments Attended Appointments
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Region of Halton
United Way
Ministry of Children and Youth Services
Ministry of Education Trillium
Ministry of Youth Justice
ROCK Service Partners, Associations and Networks Halton Food For Life
Charles Sturt University
POSSE Partners Supporting Children with Special Needs Halton Trauma
Lactation Support Services ADAPT ErinoakKids
St. Matthews Anglican Church
Sheridan College
Public Libraries Halton Region Public Health / Children’s Services & Housing Village of Tansley Long Term Care Facility
Parents for Children’s Mental Health Halton Child Care Providers Association
The Halton Halton Children’s Aid Resource Connection Society Halton Multicultural Council
Community Youth Programs
Early Literacy Specialist
Halton Regional Police
Community Living NH & Burlington
ROCK PROGRAM DELIVERY Regional Clinical Programs Psychological Services Individual/Family Counselling Trauma Program PAH! (Deaf Mental Health Project) Regional Residential Programs Aberdeen Treatment My Place Supportive Housing Regional Outreach Programs Crisis Services Intensive Child and Family Services Child and Family Outreach and Support Program Community Programs Youth Aiding Youth Student Support Leadership Initiative Connection Halton/Case Resolution Transfer Knowledge Burlington Our Community Cares Community Centres Positive Space Network Family Engagement Initiative Reach Out Program for Schools
Burlington Early Years Programs • Ontario Early Years Centre (OEYC) • Parent Resource Library • Parenting supports and workshops • Single Parent support • Breastfeeding support • Parent and Child Drop-Ins • Parent and Child Classes, age specific • Prenatal Classes • Public Health Nurse on-site visits • Fee for service programs • Mobile Services to local parks, libraries, schools and churches • Regional DEIPP clinics • Regional EvenStart • Postpartum Mood Disorders Support Group • Stepping Stones Drop-Ins (Children with Special needs)
Appleby United Church Halton District School Board Nelson Youth Centre Halton Catholic District School Board Bob Rumble School Canadian for the Prenatal Deaf Nutrition Program OKN Aldershot/ Milton/ Acton Hubs
Children’s Resource Services Woodview
Halton Multi Cultural Council Halton Our Kids Network Halton Health Services & Joseph 14 Brant Hospitals
Child and Family Outreach and Support Program
Funded by the Ministry of EducaEon, through the Region of Halton to: • Provide supports to children and family aQending child care, before and aRer school and extended day programs • Provide on-‐site support to child care, before and aRer school and extended day program staff regarding social and emoEonal concerns
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ROCK’s Burlington Early Years Centres promote positive child development through programs and services that strengthen the ability of families and the community to raise and nurture children Drop-in Programs Mobile Services Registered Children’s Programs Parenting Support Programs Fee for Service Programs
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COMMUNITY & YOUTH ENGAGEMENT The Youth Aiding Youth (YAY) and Our Community Cares (OCC) programs have had another successful year. Combined, the two programs worked with over 600 children and youth in our community. YAY and OCC are part of ROCK’s community-based programs because we offer our services in the homes and communities where we are needed most. However, they are also community-based because of the continual support, collaboration, and appreciation we receive on a daily basis from caring individuals and corporations within our community. “I never had friends before, but now I have a friend.” - Program participant “This program is a blessing. It has taught my child so much about respect, confidence, and has given him a place where he feels comfortable to be true to himself.” - Parent of program participant 17
Partnership Programs Applied Behavioural Analysis (ABA) Caroline Medical Group – Family Health Team COAST Halton Connections Halton/Case Resolution Function Developmental Early Identification Prevention Program (DEIPP) EvenStart Halton Partners for Bullying Prevention Kerr Street Ministries Knowledge Transfer Committee North Halton Child and Youth Psychiatry Program Our Kids Network Committee PAH! Parents for Children’s Mental Health Community Partners Supporting Children with Differing Abilities Positive Space Network of Halton Student Support Leadership Initiative The Arson Prevention Program for Children (TAPP-C) The New Mentality FASD Collaborative VTRA Family Engagement
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OUR 2015-16 PARTNERS The New Mentality
Oakville Parent-Child Centre Caroline Medical Group OEYC (Oakville, Milton, North Halton) Parents for Children’s Mental Health Community Living North Halton Community Living Burlington Canadian
Halton Region Health Department Positive Space Network Halton Kerr Street Ministries
Mental Health Association Halton Regional Housing Children’s Aid Society
Bob Rumball Centre for the Deaf
City of Burlington Parks and Recreation Halton Regional Police Services ErinoakKids Joseph Brant Memorial Hospital Halton Area Municipal Fire Departments Halton Catholic District School Board
Kerry’s Place Autism Services Links to Care North Halton
Halton District School Board Milton Community Resource Centre Halton Healthcare Services
Nelson Youth Centre
Halton Multicultural Council YMCA Oakville Halton Regional Children’s Services Woodview Mental Health Ontario Centre of Excellence for and Autism Services Child and Youth Mental Health 19
FUNDERS
This list is not exhaustive
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PUTTING OUR FAMILIES FIRST The Caroline Families First program is an exciting collaboration between the Caroline Family Health Team in Burlington, local paediatricians, Parents for Children’s Mental Health and ROCK. Developed as a new model of care in response to our fragmented mental health system, this program is designed to improve how services work together for children and youth with significant mental health challenges and their families. We began serving families in January 2014, and Care Coordinators and Family Support Providers teams are working closely with each family to achieve their unique goals, advocate for their family’s needs, and helping to develop a network of supportive, community relationships. Staff teams are co-located in primary care settings in order to support physicians in their practice. The initiative is jointly funded by the Ministry of Children and Youth Services and the Ministry of Health and Long Term Care, and represents an innovative partnership between community-based mental health and primary care providers that we hope will be replicated in other communities.
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Family Engagement ROCK has been part of a coalition of organizations to develop the Family Engagement Initiative in Halton Region. The goal of the Family Engagement Initiative is to create a place for families who have been impacted by a child or youth’s mental health challenges to come together in supportive and meaningful discussions, and to create a growing, caring network of families. A place where sharing experiences can have a positive impact on the child and youth mental health services offered in Halton. Family experience and expertise are a vital component of improving services in the mental health sector. Together we can ensure that children, youth and families in Halton continue to receive high quality mental health services and support that are accessible, timely, meaningful and family-centered.
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CENTRE OF LEARNING Though still in early development, ROCK’s Centre of Learning has expanded internships at ROCK this past year, providing eight post-graduate degree interns the opportunity for clinical experience and supervision, expanding ROCK’s service delivery capacity to our clients. As well, the Centre is the lead in a province-wide evaluation of walk-in therapy clinics and single-session brief services at seven children’s mental health centres across Ontario. This will contribute to much-needed research and evaluation data on brief services. Since January 2014 alone, the Centre has provided training and consultation to a wide variety of organizations including the McMaster University School of Social Work, Trillium Health Centre, Huron-Perth Centre for Children and Youth, Durham Family Services, Jewish Family Services of Ottawa, Thunder Bay Health Sciences, and the University of Western Ontario. 23
POSITIVE SPACE NETWORK The Positive Space Network is made up of agency staff and community members who are committed to education and training for Halton community organizations, medical professionals, educators and families around issues of homophobia, bi-phobia and trans-phobia. The Network offers LGBTQ+ Inclusion certification to agencies across Halton Region and the province of Ontario. Recently, the Network was awarded a four-year Youth Opportunities Funds grant through the Ontario Trillium Foundation to open an LGBTQ+ Youth Centre for Halton Region, and to increase programs and services for LGBTQ+ youth and their families.
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Pearl Street Expansion The original capacity of our 471 Pearl Street location was 400 families annually. ROCK now provides services to 15,000 families, with a projected 50 per cent increase in demand for children’s mental health services by the year 2020. In response to the increased demand for services, ROCK has planned a 20,000 square foot expansion of our 471 Pearl Street. A three-story addition, the fully-accessible and environmentally-friendly expansion will allow ROCK to reduce overhead costs and better serve the needs of our clients, staff and community. The demand in Milton continues to grow at an exponential rate. We know that the pressure is upon us to meet this demand and our focus must move North.
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Next Steps ROCK’s Balanced Scorecard Strategy Map Social Impact Perspective
Constituent Perspective
Operational Perspective
Financial Perspective
Learning and Growth Perspective
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“If you want an idea of w hat your economy will look like in 15 or 20 years… if you want an economy that is vibrant, ci tizens that are productive and a workplace that is innovative, think about the investmen t that you are making in children today.” - Dr. Fraser Mustard
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