DOCUMENT Strategy Hot Companies 2022-2023

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THE 2022-23







Make sure your communications infrastructure will adapt and grow with your business As customer expectations and the demand for personal, secure, in-the-moment communications rise, a new standard has been set for all organizations. Consumers will continue to demand frictionless experiences that are timely and relevant. Yet many organizations struggle to meet this standard, especially in an omni-channel world where demand for digital communications is rising. How can you provide a consistent and compelling communications experience while managing a complex mix of systems? Quadient’s Cloud CCM solutions help companies create a flexible, efficient, and unified customer communications infrastructure to deliver a complete omnichannel customer experience that spans all essential customer journeys. Quadient is the only provider to offer any-premise CCM with solutions for every deployment option based on your business objectives and technology preferences. We are focused on partnering with our customers to improve their business outcomes, and that means offering a range of ways to implement and use our integrated and connected solutions. These include on-premise, SaaS, dedicated cloud, hosted managed services, and hybrid scenarios to flexibly meet your needs today and into the future. Flexible and scalable enough to handle the simple to the most sophisticated communications deployed in the environment of your choice, Inspire is a CCM solution that enables organizations to deliver a better customer experience by enabling users to create, manage and deliver personalized, compliant communications to every customer across key journeys and in their preferred channels. We won’t lock you into a prescribed and limited deployment option but will support your ability to run in multiple environments including cloud, hybrid, and on-premise to ensure you don’t get locked into infrastructures that don’t grow with your business. We can help you reduce costs by connecting data and consolidating multiple communication solutions into one centralized hub and manage all your communications across any channel. Hear what the analysts are saying about top-rated CCM companies and connect with us to learn why we look at the market through the lens of our customers.

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