Don’t get locked into communications infrastructures that don’t adapt, and grow, with your business. To remain competitive, companies must genuinely connect, engage and respond to their customers. How? By transforming customer communications. Orchestrating deeply personalized communication experiences across each touchpoint, on preferred channels, is critical to meet the record-high expectations of consumers. Unfortunately, patchwork communications solutions across siloed lines of business and communication channels prevent most companies from successfully meeting these demands. Are you one of them? Quadient can help. Quadient Inspire Suite is a leading customer communications management (CCM) solution comprised of any-prem Inspire Flex and cloud-based Inspire Evolve. Uniquely, it offers flexible CCM and CXM tech stacks with fully SaaS, on-premise, or hybrid deployment options that power your business goals now into the future. Inspire Flex helps companies around the world design, manage and deliver personalized, accurate and compliant communications across all channels, from one centralized platform. Inspire Flex is the only fully integrated, any-premise, end-to-end CCM solution that empowers enterprises to exceed expectations with customer communications that drive value. Inspire Evolve breaks silos, empowering line of business users and front office employees to create and deliver personalized communications that enhance customer experience across their entire lifecycle — with minimal IT. It’s the only solution capable of powering overnight transformation, so you can drive value in just hours, not days. The Inspire Suite drives value, reducing costs with efficient data connection and communication consolidation, while increasing your channel output. Flexible and scalable enough to handle both routine and sophisticated communications, the Inspire suite lets you deploy CCM today and transition to the CXM of the future because you aren’t locked into infrastructure that fails to grow with your business. In 2021, Quadient simplified the user experience; expanding digital communication channels; enhancing connections to data, content, and business applications; and speeding time to value. We’ve earned — and uphold — a reputation for delivering valuable innovation and well-integrated solutions for our customers. We invite you to connect with us to learn why we look at the market through the lens of our customers, because connections matter.
Avi Greenfield, VP of Product Management, Quadient
Avi has over 20 years of experience in using technology solutions to build business value, with a focus on customer communications and content strategy and delivery. He joined Quadient in 2019 and leads the portfolio vision and roadmap for Quadient CXM. He and his team are responsible for making sure the Inspire portfolio meets the needs of businesses for managing omnichannel communications to enhance customer engagement and improve experiences across key journeys.
CONTACT INFO: COMPANY: Quadient
https://www.quadient.com/ intelligent-communication/ customer-communications
DOCUMENT Strategy Hot Companies 2021-2022