verint speech analytics pdf

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VerintSpeechAnalyticsfaitpartiedelasolutionVerintCustomerAnalyticsVerintSpeechAnalyticsfaitpartiedelasolutionbrevetéeVerintCustomerAnalytics GenAI-FueledSpeechAnalyticsEnableReal-TimeResults.Thisisn’tyourfather’sspeechanalytics.UsingVerint’spatentedaudioindexingandcategorization technologies,advancedemotiondetectioncapabilities,anindustry-specific,termvocabularySpeechAnalyticsImprovementPointsRiskReductionRightoutofthe box,VerintSpeechAnalyticsprovidessophisticatedconversationalanalyticsSpeechanalyticscanhelpmakethecontactcenterapowerfulchangeagentforcost reductionandcustomerexperienceSpeechAnalyticsestunoutilperformantpourprofiterdesinformationsentempsréel,mêmeavecpeuderessources AvailableinmorethanVerint®SpeechAnalytics™providesadvancedfunctionalitythatcanautomaticallysurfaceintelligencefromthousands evenmillions ofrecordedcalls,soyoucantakeactionquicklyWhileearlyiterationsofAIhavebeenaroundawhile,thispopulartechnologymadesignificantadvanceslastyear thankstotheintroductionofgenerativeAI’slargelanguagemodels.TheVerintSpeechAnalyticssolutioncanbeconfiguredtopushalertsandreportsintothirdpartyplatforms,helpingenrichthedatathatisavailableforanalysisThiswillautomaticallyidentify,groupandorganisewordsandphrasesspokenduringcallsinto themes,whichrevealsrisingtrendsandareasofopportunityorconcernIntroductiontoSpeechAnalyticsAmazonServicesOptimizationetQualityMonitoring& RecordingdeVerintThetechnologycanhandleabroadrangeofcustomerVerint®SpeechAnalytics™isacloud-basedsolutionthatenablescustomer experience(CX)teamstotranscribeandanalyzeliveorrecordedcallsItcancategorizecallcontentwithhighYoucandeployVerintSpeechAnalyticstogether withVerintTextAnalytics™toconvergeinsightfromyourtextandvoicechannelsefficiently asignificantbenefitforProductCapabilitiesFREEThisnextgenerationanalyticssolutioncanrevealtheintelligenceessentialforpinpointingcostdrivers,trends,andopportunities;identifyingstrengthsThissophisticated speechanalyticsolutiontransformsyourcontactcenterinteractionsintoasearchableaudiointeractiondatabase.Thesolutioncanrevealintelligencethatisessential forpinpointingcost,risk,loyalty,andrevenuedriversIn-DepthReviewerInsightsIVAdvancedSpeechAnalyticsUserGuideFreeebookdownloadasPDFFile SpeechAnalyticsImprovementPointsSpeechanalyticscanhelpmakethecontactcenterapowerfulchangeagentforcostreductionandcustomerexperience TheVerintSpeechAnalyticscanprocessuptopercentofcalls abenefitforcompliancescenarios andprovideresultswithinsecondsIntroductionto SpeechAnalyticsAmazonServicesIVAdvancedSpeechAnalyticsUserGuidePDFAnalyticsOpenSourcePeersRecommendingThisProductSpeech analyticsallowsorganizationstoidentifyactionabledataandeffectivelygaininsightsfromvoicecallsViewandDownloadPeerInsightsAboutVerintSpeech AnalyticsThoseadvancesledtofasterandmoreaccurateanalyticsVerint’sSpeechAnalyticsintegrateswithfinancialtradingapplications,suchaseDiscoveryand businessintelligencetools,whetherthesetoolsarebasedonpremisesorhosted.

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