RBCH Buzzword sept 2015

The Royal Bournemouth and Christchurch Hospitals Staff Magazine 2015 - Issue 3

Focus on...

RBH at night

Simply the breast...

...World Breastfeeding Picnic supports new mums

s e s r u n H C B R s e s i a r p c e x E f RCN Chie ...much more inside

The secret life of... n Newsround n Noticeboard n Charity news

Autumn 2015 Contents 3 A338: The road ahead 4 World Breastfeeding Week picnic 5 RCN’s Janet Davies praises our nurses 6 Outpatient heroes 7 The secret life of...

June Crump 8 Newsround 10 Focus on...

RBH at night 11 Maybelle in the Philippines 12 Charity news 14 Stars of the Month 15 The word online 16 Noticeboard

ine tals Staff Magaz ristchurch Hospi rnemouth and Ch 2015 - Issue 3 The Royal Bou

Focus on...

RBH at night

Simply the breast...

2R

praises f Exec ie h C CN

RBCH

nurses

inside ...much more

news d n Charity

iceboar sround n Not life of... n New The secret

Welcome to the third edition of Buzzword this year, and what a jam-packed fit-to-bursting Buzzword it is!

A huge thank you to everyone who has sent in their news and pictures in the past few weeks, we really appreciate your contributions and hope you enjoy this latest edition. If you have a story you would like to submit for the next issue, please email ellie.cowley@rbch.nhs.uk.

Thanks everyone, Ellie, Dave, Jo, Roland, Jamie and Noel in Communications

Five Daily Actions improves patient care A huge well done to all our staff who worked so hard during ‘Five Daily Actions Week’ in July. During the week, patients being discharged before noon increased by 16%, 32 extra patients used the Discharge Lounge to free up beds, and despite high volumes of patients, the Emergency Department achieved their four hour target.

Karim Hassan, ED consultant, said: “We really appreciated everyone’s efforts around the Five Daily Actions. It helped reduce exit blocks from the Emergency Department... we had our best week in a long time. The effort and flexibility from all parts of the hospital was really encouraging.”

On the cover RCN’s Janet Davies praises our nurses page 5

...World Breastfeeding Picnic supports new mums

Welcome to

Keep up the great work!

ning

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Will I get into trou am late for work ble if I because of the traffic?

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The roadw orks are going to cause serious disruptions and we will all have to get used to this.

If you plan ahead and leave earlier , or seek alternatives to travelling in by car, it is hoped you will be able to arrive to work on time.

If you are still late, this will rely on the discretion of your line manager, who will be understandi ng and will appre ciate the traffic issues . However our main concern is to provid e care to our patien ts.

Pleas e try in advance and lookto prepare as much We also appreciate at the alternatives. have family comm that many of you itments that affect time we can leave the home for work.

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Bournemouth k is etf and DCC ing beyo.d nd ors from the ad.east. g s. pen w

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We have a numb er of bikes which you can hire for free for up to two weeks a time. at

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These can be used as a chance to test out a new route, a new of bike before decidi commute, or type ng if you wish to invest in a bike yourself. The bikes also can be used for gettin work-related meetin g to local gs.

There are a numb er of men’s and women’s bikes available, includ ing: l moun tain bikes l hybrid bikes l road bikes l electri c bikes g bikes

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For more inform ation or to hire a bike please contact CP Plus on ext 5624 or visit the Travel wise office within main atrium. the

Will it affect both our sites Pool cars

Jo Faithfuicl at- ions Communt an works Ro Assistad

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Travelwise

We are currently trialling a pool car scheme with Co-Wh eels.

The trial will be looking at a pay-as-you-ride scheme, where vehicles can be pre-bo oked online or over the phone and then collec ted from a designated location within the hospital site. The user will be issued with a smartcard which once booke will allow acces d s to the car.

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On Monday 21 September, construction started on the southbound carriageway, (which is being 38 A Jo Fait hful 3 reconstructed between Blackwater Junction and - dworks Commu oation Rnica s QinetiQ), with a 40mph contraflow on the northbound. Assistant

We have investe d in especially for staff, a car sharing scheme, reduce your daily designed to help you travel costs while reduce CO2 emissio helping ns at the same time. to It is totally free to use and enables you to find others going your way, so you can share the journey.

Once registered, you from work or home, can access your account making searching convenient as possibl as e. You can also whether to search for matches amongchoose colleagues or from RBCH nationwide databa the whole Liftshare se.

w ro lo roa roa hap ing th Dorset Country e ro : ww -spur- ing a b ttp://ne Council (DCC) is the cing th upgrad king the rnemou site Dorset Country Coun web emouth publish ork at h -spur- tpla carry and ing out extensiv Bou cil (DCC) is carry , ma d e w rn uth e roadworksing re placing oncrete ess to out extensive roadw bou y starte f the rnemo : @dors e c o c on c re the A338 from orks s a d on u s ts the to th a t. n gre om/bo 6 September. This 6 SeptembA338 alre use cou er. from barrier improve the eas will affect traffic This will e pro will .c r ac ill affect traffi around c around both from both the Roya on th tforyou s Twitte et, and is w d h l n Bourn T e o the Royal Bournememouth Hospital and ha bey ldors dors outh Hospital the wider area, also ming We are Itpresu ave and including and roads around ad. @tr the work will affect both wide d r ro area n Christhe , inclu tchurch Hospital. our sites roads ou -atheARoya 38. l Bournemou Theseding around Chri works oth will last th Hospital fory # 3 for nine as we ct b mont stchurch Hospital. aretag affe spital These workhs. ash so close to the A338 and will s will last for nine Chrishtchurch as Ho ork months. we think people ew outh

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Discover for yourse you can save by lf just how much money car sharing. To sign find a car share up and compa www.rbch.liftshare nion or two, just go to .com We also offer a ‘guaran teed ride home’ Liftshare partner falls through unexpe if your ctedly.

Liftshare can help you by: • making it easy to co-ordinate your travel with others • saving you money

• cutting your CO2 emissions and reducin local g conges tion • providing some friendly company to reduce the stress of driving alone For further info, please visit: • the Liftshare pages on the intranet • the step-by-step car sharing guide

Happy car sharin

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Flexible working patter ns will need to be discussed with your line mana ger.

The Trust has many operational priorit ies, so with everything we need ensure these are met first and forem to Some department ost. s may be able to have staggered start and or may allow staff finish times for work, to work at the weeke nds.

Howe ver, if this does happen, there will no associated with workinpremium at the weekend unless g voluntarily for the needs of the service.

If I come by bus have to get hom or bike and due to an eme e in a hurry rgency, will the Trust pay for take me home? a taxi to

Yes, but this will be at the discretion of your line mana ger, so please confirm with them before you possible afterwards. go or as soon as This will only be for emergencies , and will not be an alternative way of getting home.

Will I be able to early to pick my leave children up, even though I can’t come in any sooner?

We all have to plan expected disruption ahead for the so now is the time of the roadworks, to be making plans and working out altern arrangements. Have ative for if you are stuck a back-up plan on site to ensure your children are taken a good idea to speak care of. It’s also to whoever is looking after your children to explai n that you may be held up on occasions.

How can I conn ect my laptop to the Trust network from home?

Talk to our IT Depar tment about ways connecting from home. This will not of possible for everyo be ne, so again, it is a discussion you also should have with your line manager.

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I walk, catch you th both uth Rid here u r are e ospit rch en e e . e W k C id in Statio m th e w e w h H hu c n St Cathe ta a r a bus or je e and n to RBH. reh s it for t rc ristc o th th rine’s Hill, a e Swan in u t r e o age. a h d s W g . d Trains h s P pital P la in an stc e tr Where do you sometimes get Christchurch. long com come in from n th . ou ?

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Dorset County minutes. or d nd the e ben I wa or n 50 minutes. adminu Councilhful th train hat way?

What benefits do ates on a re27 get dthe us W s l re n s and b u you to Chris n e then a e feel o a tchur is it h tes on e minu e ch. comin oy g etim way? afromHgoep in th chanc e way ik contraflow will switch. g What benefits do e rid the bike. w d ork?in som Jo Famunicatio Itthishelps th you feel from ta w e b bene omin How long does it t.

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Pool cars are perfec t for journeys where travel by car is the only option . It will allow staff to still travel to meetin gs during the workin g day without the need to use their own vehicles.

Access to cyc le shelters

For access to secure cycle shelters, please go to the Estates Management Reception or the Travelwise office located within the main atrium at RBH get a key to in excha nge for a £2 deposit.

At RBH we have around: l 240 secure bike shelte r spaces l 145 bicycle hoop space s

Motorcycles

There are six design ated motorcycle parking areas at RBH.

No parking permi ts are needed to park motorcycles or scoote Christchurch Hospi rs at RBH or tal.

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Brochures are now available which include top tips on planning your journey, frequently asked questions, how to contact Travelwise for support, and case studies with some of our staff on how they travel to work. Email communications@rbch.nhs.uk for your copy.

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Work is underway to give the RBH atrium a facelift to create a welcoming entrance, retail pharmacy and coffee bar.

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The atrium will remain open during the works and we will endeavour to minimise disruption where possible. It is hoped that the revamp will be finished by the end of the year.

If you would like additional Communications or QI Team support to help your department progress with WHO Safety Checklists, please email ellie.cowley@rbch.nhs.uk and joanne.sims@rbch.nhs.uk.

Remember, patient safety starts with us, ‘Never get to Never’ and use your WHO Safety Checklist.

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Travel and transport eve nts

There will be month throughout Septe ly travel events held mber to May. These events are a chanc e to find out more about the differe nt travel option s available to you and an opportunity to request perso nal travel plans.

Please see the Travelwise intran et pages for more inform ation and dates.

Keeping our patients inform ed

Are we telling patien ts that the roadworks may cause delays so can plan ahead they ?

Yes, we are writing to all outpatients who have an appointment after 6 September and warning them of the expect ed our sites and sugges congestion around both ting they plan ahead.

If patients are late what happens if for appointments, we can’t fit them in?

If we can be flexible we will be, but this will not always be possible due to other patients. There may be no space to fit on that day and them in unfortunately there is nothing we can do to help accommodate them.

What should I do if the patient is angry as they have really not only waited traffic for ages in to have also postp get here, but now we oned their appoin

tment?

We apprec iate this is really hard for patients and they may be upset.

This is why we have written to them all in advance to ask them to plan ahead and have they miss their appoinalso warned them that if tment due to our see other patient need to s, we may have to postpone their appointment to another day.

Yellow Buses Limite www.bybus.co.u d: k Wilts and Dorset Buses Limited: www.morebus.c o.uk Local bus map: www.gettingabout.c o.uk/Bus/Getting About-Bus-Map .PDF

Where should we direct the patien if they want to make t to a complaint?

If patients are still unhappy, please ask them to speak to our Patient Advice and Liaison (PALS) on 01202 Team 704886, or pals@ rbch.nhs. uk. They can also visit main atrium at RBH. the PALS office in the

For advice on altern ative ways of gettin to our hospitals, g visit the intranet, or conta our Travelwise pages on ct them via email .

RBCH Travelwise: travelwise@rbc h.nhs.uk Liftshare: is www.RBCH.lifts CC) ying hare.com il (D carr s

Simply the breast

by Lucy Watson

Many new mums have faced stigma for breastfeeding in public, so this year we wanted to show our support and empower mums to breastfeed outside their homes. On Friday 7 August, the public were invited to our very own ‘World Breastfeeding Week’ picnic. Our Midwives were on hand for advice, as were Southampton support group La Leche League, and free ‘baby boob beanies’ were given to new mums as a tongue in cheek show of support.

Aptly themed cupcakes were on sale and Tesco’s Community Champion, Lou Stickley, kindly donated a generous prize for the ‘guess the weight of the baby basket’ competition.

Money raised on the day went to the Bournemouth Hospital Charity.

Thank you to all involved in making the afternoon a success and a special thank you to all our fantastic ‘nipple knitters’ who donated baby boob beanies and also to our wonderful ‘boob bakers’. ...And congratulations to new dad Matthew Low, Lead Clinician Musculoskeletal Physiotherapist, who guessed the weight of the baby basket within 10 grams!

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Nursing pride

Newly appointed Chief Executive and General Secretary of the Royal College of Nursing, Janet Davies, visited the Trust on Wednesday 5 August. Janet toured the wards and was thrilled with the level of care she witnessed, calling nursing staff ‘enthusiastic and talented’. She was particularly impressed with the ‘high level of education’ and ‘professionalism’ displayed, so a huge thank you and well done to everyone who worked so hard to make her visit a success!

Nurses and midwives: Is your expiry date coming up in the next few months?

From November 2015 nurses and midwives must send their documents and pay their fees before their annual expiry date to stay on the register.

If you pay after the expiry date, your payment will not be accepted and your registration will lapse. The only way to be registered again would be by making an application for readmission. This can take from two to six weeks and you would be unable to practise

until your application for readmission is approved.

Early next year, we plan to introduce the option to pay registration fees by instalments. This will depend on fees being paid promptly.

Remember that the easiest way to maintain your registration is by signing up to NMC online at www.nmc.org.uk.

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Hayley goes to Birmingham On Wednesday 7 October, Anticoagulation and Thrombosis Consultant Nurse Hayley Flavell will be giving a presentation on ‘Improving Anticoagulation Therapy Services’ at the Colmore Gate Conference Centre, Birmingham.

She will share her knowledge regarding patient management and provide a practical guide to improving therapy, with a focus on quality, safety, and empowering patients to selfmonitor.

Go Hayley!

Faculty of Health and Social Sciences Prize giving ceremony

Maria, Maria!

Our huge congratulations to Maria Grogan, who has not only completed her Advanced Apprenticeship Level 3 with the Dorset Partnership, but also been awarded the title of ‘Learner of the Year’ for our Trust. Maria was presented with her awards at an awards ceremony at the RNLI in Poole.

During the evening, she gave a speech to more than 100 people about her experiences on the course, which led to her being the first person with the qualification to be accepted onto an ODP course.

In July, head of nursing Sue Reed attended the Faculty of Health and Social Sciences Prize Giving Ceremony at the BIC to present the award of ‘Student of the Year for Adult Nursing’. Victoria Hemsley received the award and was commended for her high attendance, near perfect grades in practice, and duty of care to patients.

Sue said: “ I

feel very proud and privileged to have presented an award to such an exemplary student.”

Outpatient heroes

An impressed patient contacted us via Facebook, to report a situation where our staff saved a man’s life.

A gentleman was in Outpatients having a cup of tea with his wife when he suddenly felt very unwell. A patient called the attention of Denise Anken, Heather Waldron and other HCAs who were working at the time, as it was obvious the man was in trouble.

Denise and Heather said:

6

“One of us sat with the gentleman, one

went to call a nurse and the rest of us started clearing the area. Sarah Smith called the Crash Tea m.”

The gentleman was taken to ED. Sarah said:

“ The Crash Tea m praised our prompt actions which helped the gentleman get the correct help quickly.”

Well done to our Outpatient staff.

The secret life of ...

June Crump

Paula Shobbrook’s PA talks to Grace Atyeo about why she feels so passionately about helping young women in Africa...

Nakuru sits in the Kenyan mid-west, far from the tranquil beaches of the east.

It’s a bustling environment that’s the fourth largest city in the country, and the capital of its county. From September 2013, PA June Crump spent a year in Nakuru as a volunteer, aiding and educating the city’s underprivileged youth.

She says: “The poverty there is beyond belief. Slums adjoin municipal rubbish tips where children scavenge in bare feet for plastic to sell.

I would buy mattresses or blankets for the families.

Each Saturday I would spend my day at the drop-in centre for the street boys. This is a safe place for them to stay, wash, and find reassurance.

I would wash their feet and tend to the cuts and grazes.

They were extremely grateful, the caring and nurturing is much like the mothering they haven’t seen in a while.”

It was during her time in Nakuru that June became involved in an orphanage project to support young girls, many of whom were escaping the horrors of ‘FGM’ (Female Genital Mutilation) also known as ‘Cutting’. Despite being outlawed in 2011, the practice is prevalent in one of Africa’s largest tribes. The Masai choose to continue the old tradition of modifying

female genitalia due to social stigmas.

June explains: “Masai men will not marry a girl unless she has been cut as it’s perceived as unclean, so ‘uncut’ girls are ostracised as they no longer hold any worth. Many run away from their families to avoid being cut as it’s such an awful experience - no anaesthetic and unclean conditions means many suffer infections and even die as a result of this practice.

“I wanted to help support the girls who had run away and give them new options in their lives. Volunteers like me look to promote the concept of sponsoring one child, as education is not free in Africa.

At the orphanages the girls can receive a sponsored education,” says June.

June may have left Kenya, but her time spent in Nakuru certainly still holds some positive effects. She has maintained contact with a girl who has just recently finished the equivalent of her GCSE’s due to June’s own personal funding. She is now completing her diploma to become a primary school teacher.

“You can’t save all of Africa,” she says, “or Kenya, or Nakuru. All you can do is say, ‘What small part can I play?’ You know you can’t do everything, but start to contribute and it will make a difference.”

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Newsround

by guest reporters Lucy Watson and Grace Atyeo

Pre-tee amazing... Into the light ‘Putt’ your hands together for Christchurch Golf Club Captain, Ian Ebdon, who organised a charity golf day to raise money for our Stroke Unit. Ian was inspired to organise his event after experiencing the care on our Stroke Unit, which he praised highly.

We’re IT!

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Tag your equipment using our new state-of-the-art tracking system. We have become the first NHS trust to use a pioneering Bluetooth tracking system that digitally maps a host of objects including

beds and drug trolley keys.

Margaret Cahill, author of ‘Under Cover of Darkness - How I Blogged My Way Through Mantle Cell Lymphoma’, visited RBH on 3 August to speak about her ‘Unsung Hero’ Pride Awards nomination for our very own Dr Joseph Chacko.

Margaret’s book features Dr Chacko, Dr Emma King and many of our wonderful staff on wards 10 and 11. Her recollections of the ways in which our staff touched her life are a testament to the incredible work that happens in our hospitals. For anyone looking for an insightful account from a patient’s perspective, this book is a must read.

Newsround Happy Birthday CIU !

The Cardiac Intervention Unit celebrated its tenth birthday on 12 June. Our heartfelt thanks go to all our incredible staff who work tirelessly in CIU.

Bournemouth Full speed ahead goes to Boston Bournemouth’s Diabetes and Endocrine Centre (BDEC) visited the ol’ ‘U S of A’ on 5 June to attend the prestigious American Diabetes Association (ADA) annual conference in Boston. The team presented their findings about the use of insulin pumps during pregnancy, and the effect on diabetic eye disease. The event was attended by more than 18,000 people from 130 countries.

On Sunday July 12, a team from the Estates Department took to the roads in the New Milton Pedal Car Grand Prix. Peter Arnold, Richard Owen, Michael Arnold, Andrew Rowley, Leigh Jarvis, David Board and mascot Mia Own battled wind and rain to come 17th out of 49. The race team would like to thank all who made their car race ready, and to their sponsors Steve Randell and Co LTD.

Liver lovin’ Nurses from the Dorset Liver Service Team teamed up with the charity Liver4Life on Saturday 30 May to raise awareness and offer liver disease screening. They screened and offered advice to over 100 people. Liver disease is the fifth biggest killed in the UK, and the only major cause of death which is continuing to rise.

RBH Race for Life A team of RBCH’s Physio’s and OT’s ran the Bournemouth 10k Race for Life on June 14, and raised an amazing £970 for Cancer Research.

What an achievement!

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Focus on… RBH at Night The Clinical Site Team may be nestled away in a small office by the RBH atrium, but Clinical Site staff spend their shifts managing the hospital in its entirety. To ensure RBCH runs efficiently 24 hours a day, the team manage the direction of patients, responding to needs and ward capacity, to make sure RBH can provide the best care possible around the clock as patient requirements alter. Karen Bowers, Minnie Klepacsz, and Sarah Cordery talk to Buzzword about the pressures, and the pleasures, associated with their job.

In an average day, the team’s first call is to visit all the wards to discuss how the day will play out. This process runs through to the night shift, where three nurses are available to guarantee there is

no backlog of patients waiting to access the hospital.

Karen said: “It’s very fast paced, changing from hour to hour. You might find yourself solving the issue of busy ambulances unloading patients at three am, whilst having 50 calls on HaNBleep. It’s pretty relentless, but we have to be resilient.”

The Clinical Site Team is also responsible for dealing with any issues the hospital encounters after hours.

Whether they’re making sure an area is safely staffed, deciding which patients can be moved, or assisting with security calls, it’s the whole team’s responsibility to make sure the hospital is running without difficulties, and ensure patients are seen by doctors.

by Grace Atyeo This is why, despite the pressure, the team excel at supporting one another.

Minnie explains: “the work we do is really stressful, but we discuss our issues and help one another to problem solve. Our 12 hour shifts allow for continuity, and the handovers we do are also very helpful in making sure there is consistency for patients.”

The team all agree there are many benefits that come with having a global vision of each department, from seeing the progress of patients to the progress of doctors; “You have the insight,” Karen says, “when the flow works well, it’s extremely satisfying and very rewarding.”

Karen Bowers, lead of the Clinical Site Team

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Maybelle works magic in the Philippines Last summer, Maybelle Gazard, Deputy Clinical Leader of the Department of Sexual Health, and her family visited the Philippines to help rebuild after the devastation of Typhoon Haiyan in November 2013. For those weeks, they dedicated their time to rebuilding and starting livelihood projects for the locals in Brgy Pasig.

Maybelle says:

“ We have achieved so much, setting up the day care centre, working with children to develop strategies towards increasing recruitment for a scholarship foundation, and starting sustainable livelihood projects.”

Maybelle would like to thank her wonderful team in the Department of Sexual Health for their support during her time off.

Art with heart for Women’s Health Unit Successful Highcliffe mixed-media artist, Sharon White (who just so happens to be the talented daughter of our very own Jenny House!) will be presenting a major piece of artwork to our the new Women’s Health Unit in the Jigsaw Building when it opens in October this year.

Sharon worked with 50 local women to create the artwork, using lace, ribbons, silks and bows taken from bras during a creative workshop held at the Captain’s Club Hotel in Christchurch.

11

Bournemouth Hospital Charity news Amazing care in AMU leads to funds for Bournemouth Hospital Charity The family of one of our patients who received dedicated, attentive care whilst being treated in AMU has funded a lifesaving pacing defibrillator in her memory via Bournemouth Hospital Charity.

Susan (Suki) Roberts endured a progressive disability and had very complex medical issues. Suki’s family put aside mor than £3,000 to spend on equipment that Suki would need, but sadly she passed away before they were able to spend the money. We are very grateful to Suki’s family, who still wanted the money to help others, so used the funds to buy the defibrillator for AMU.

Five star support The prestigious Chewton Glen country house hotel and spa has appointed Bournemouth Hospital Charity as one of its charities of the year for 2015 and 2016!

Twilight Walk for Women raises £25,000 Bournemouth Hospital Charity supporters have raised more than £25,000 in sponsorship money by taking part in June’s Twilight Walk for Women.

The funds will be used to buy medical equipment for our new Jigsaw Building, which is due to open later this year.

Jigsaw Building opens doors!

Our new multi-million pound Jigsaw Building received its first patients last week.

One of the first patients treated in the new Oncology and Haematology Department was Caroline Morgan. She said: “ I was really

impressed with everything. I was very comfortable and relaxed and feel lucky to have this on my doorstep.”

Marie Miller, Cancer Care Matron, says:

“ Our staff have done a fantastic job... we’re delighted patients are now benefiting from these fantastic facilities.”

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Twilight Walk for Women raises £25,000 Governor Keith Mitchell will climb Kilimanjaro at the end of September to raise funds for the Bournemouth Hospital Charity.

The money raised from his climb will be specifically used on the elderly wards to enhance the patient experience and to make the hospital stay more comfortable and stimulating.

Keith says ‘As people live longer we have an increasing number of patients with dementia who need extra care and understanding. The money raised will be spent directly on equipment and activities for patients that will make their stay in hospital more pleasant.’

If you would like to support this worthy cause please follow the link uk.virginmoneygiving.com/ KeithMitchell1

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Camps International on board for Pride Awards!

We are proud to announce that Camps International has signed up as a sponsor for our Pride Awards.

Camps International is a pioneering social enterprise, operating 25 permanent camps within deprived rural communities throughout East Africa, Asia and South America. The organisation’s award winning projects are developed in partnership with local people and address healthcare, poverty, education, welfare, conservation and environmental awareness.

Camps International run a number of medical volunteering initiatives, providing medical professionals with an incredible opportunity to improve the lives of thousands of children and adults in rural Kenya.

The medical volunteering programmes are suited to

several areas of medicine, from travel nurses and nurse practitioners to staff and theatre nurses, midwives, trauma surgeons and gynaecologists.

To find out more, please visit: www.campsinternational.com/healthcare

Read all about it!

Keep your eyes out for the latest copies of the newsletters being produced by SAU, AMU, Cardiology and the Bournemouth Hospital Charity.

Christchurch Day Hospital is also now producing a regular ‘Practice Development Unit’ (PDU) newsletter, full of updates on the team’s progress as they work towards PDU accreditation.

PDU accreditation is awarded by Universities and aimed at improving patient focused care.

Dedicated Outreach Team formed for RBH stroke patients

RBH now boasts a dedicated Stroke Outreach Team to improve access to stroke specialist support for patients beyond the Stroke Unit.

The new team is made up of stroke specialist nurses and therapists who provide cover seven days a week.

This is a fantastic example of living our communications value so well done to all involved.

If you would like a copy of any of the above, please email communications@rbch.nhs.uk and we will put you in touch with their local editors.

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Counting stars...

our monthly award winners Our new ‘Monthly Star Awards’ launched in June to recognise colleagues doing an incredible job representing our values.

Anyone can nominate colleagues for a monthly star award and anyone is eligible for consideration. If you would like to nominate a colleague, you can find the simple nomination form on our intranet or external website. Forms are considered every month by a panel of judges to select an overall winner. Winners receive a certificate, a high street voucher and a week in the RBCH beach hut in Southbourne.

Our thanks go to Go Outdoors for donating much of the equipment for the beach hut, and our congratulations go to our first ‘stars’ shown here…

Sara Pereira and the TIU Team

Agmieszka Skalinska Ward 5

BJ Waltho Operations Cathy Weller Ward Clerk

Maryan Magnito, Christchurch Day Hospital

Huw Price IT Rosie Reyes Ward 18

Louise Pike Ward 10/11 Brigi McCann ED Sally Palmer Department of Sexual Health 14

Jackie Phillips and Serena Elford Orthodontics

AMU Team

Belinda Hewett Ward 9

Sara Pullinger Colorectal Surgery

Lindsay Hicks SAU/Surgery

Hello

Goodbye

New lead for stroke

Dr Becky Jupp has been appointed as our new lead consultant for stroke. She takes over from Dr Damian Jenkinson, and has been working as a consultant in medicine for the elderly at RBCH for over five years.

Good luck Becky!

Welcome to our dementia nurse specialists

The Trust now has three dementia nurse specialists, Rachael Davies, Paula Penton and Rebecca West.

They are very happy to be contacted for advice and guidance and can also help with training if required.

They are based in the OPAL office in the Stour Building and can be contacted on 01202 726191 or bleep number 2681.

Sue Frost retires after 33 years!

Sue says: “I have spent all but one year of my working life at RBH, 15 years as sister of Intensive Care and 15 years as Matron on Oncology... in my opinion, they are the best two teams in the hospital! They are all amazing people!”

Sue will be coming back two days per week in October as Lead Cancer Nurse.

Happy retirement Mandy Mandy Layzell, Senior Sister for the Pain Team, retired on Thursday 27 August after a mini celebration in the Anaesthetic Seminar Room. Enjoy your retirement Mandy!

Virtually yours...

Buzzword online

What they’re

saying about you on Facebook

22 August: The night staff at the Royal Bournemouth and Christchurch Hospitals are real Florence Nightingales for the tiresome, long unsociable hours they put into seeing patients are comfortable and their needs seen to.

Many huge thank yous to all the RBCH teams of paramedics, doctors, nurses, porters cleaners, catering and maintenance and many more, as I’m sure there are, as it’s a big hospital.

Andy Summers

8 July: I would like to thank all the doctors, nurses, and all other staff in the Stroke Unit for doing a great job looking after my mother.

Thank you all for being patient with me calling three times a day to see how she is doing... hate being so far away, especially Goodbye for now... at times like this, so thank you all from the To our Communications Manager bottom of my heart.

Jane Bruccoleri-Aitchison, Ellie Ball who is now on maternity leave and will return to the Trust in summer next year.

Congratulations Jane!

‘I’m alive thanks to RBH staff…’

RBH patient Frances Wilkins wrote to us ask if we would publish this in Buzzword for all our staff. Thank you Frances for this moving letter, and a huge well done to all involved in Frances’ treatment.

On this day two years ago, I wou ld have died had it not been

for the quick action and expertise of so many people at RBH. I have a rare autoimmune illness - Churg Strauss Syndrome - which nearly killed me. Thanks to the skil l and care of the staff at your hospital, in the last two years I hav e been to our youngest daughter’s wedding, got back to sailing, wal ked miles and miles, enjoyed holi days in UK and Australia, run a 5k, take n up mountain biking and kayakin g... and, most importantly, had so muc h time with my very special family.

Please could you share this in you r newsletter? More people need to be aware of Churg Strauss Syndro me. I am lucky. Some people die for want of a diagnosis. I want everyon e to know that knowledge of this illness can save lives. It did mine.

I love life.

Frances Wilkins, 25 July To find out more about Churg Stra uss Syndrome, please visit www.cssassociation.org

What they’re

saying about you on Twitter August: Hi @RBCH_NHS my mum is now home thanks to the fantastic team in Ward 21. Now under the care of Intermediate Care Team @DorsetHealth ‫@‏‬CllrChrisW 7 August: Thank you @RBCH_NHS GP Xray service for your quietly efficient service today. NHS you are much appreciated and by many. #grateful @JaneDey

Remember, you can visit

www.rbch.nhs.uk to send a

#ThankYou! to

one of your colleagues

15

Become the face of our fl u campaign

We are asking staff across the Trust to volunteer just 20 minutes of their time to become the face of our flu campaign for 2015, which will get underway next month.

We need to take some photos of staff stamping out the flu virus which will be used in all our promotional articles, screensavers and posters as we bid to improve on the number of free flu jabs we issued staff with last year.

Our campaign, which kicks off on Monday 5 October, is vital in spreading the importance of getting a flu jab as we seek to protect not only our patients, but

ourselves and our relatives.

Once we have a sufficient number of volunteers we will confirm the date, time and location of the photo shoot. You don’t need to bring anything, just yourself and a good stamping pose!

If you would like to take part, please contact Dave Wrixton in Communications via email at david.wrixton@rbch.nhs.uk or call ext. 4905.

Go on, be a part of our campaign and help us stamp out flu across the Trust.

Annual Members’ Meeting

Wednesday 23 September, 2pm Inspiration Suite, Village Hotel, opposite RBH The meeting will include an opening address by Chairman Jane Stichbury and a presentation from our Chief Executive, Tony Spotswood, about Trust strategy and plans for the current year and beyond.

Please email ftmembers@rbch.nhs.uk to book your place.

End of life care Vascular Awareness champion meetings Day Come and visit our stand for information and more...

Wednesday 30 September, 10am-4pm RBH atrium Advanced Bournemouth EZ-IsOWor kshop Clinical Principle r, Tuesday 24 Novembe Room, ence 8.30am - 4pm, Conferte Centre RBH Postgradua

2-3pm as below:

13 October, seminar room 1 10 November, seminar room 1 l Wednesday 16 December, seminar rooms 3 and 4

l Tuesday

l Tuesday

All are welcome, please contact Emma Tierney ex: 6021/ bleep 2546, Emma Easton bleep 2514, Kathy Hearn bleep 2358, or Julie Attwater bleep 2414, for more information.

Revalidation drop-in sessions for registered nurses

Get all the latest news on revalidation as it unfolds and ask all your questions at these half hour drop-in sessions: gaging workshop en d an e iv ct ra te in An RBH practitioners with • Tuesda y 6 designed to provide Octobe r, 10.30a m, Consultants Lounge -IO ills to use the EZ • Tuesday 3 November, 10.30am, Consultants Lounge the knowledge and sk Access System. ar • Thursday 10 December, 2pm, Committee Room Intraosseous Vascul l: ai em se ea Pl n io Christchurch For informat hs.uk .n ch rb ll@ ne on • cc Friday 9 October, 10:30am, Howard Centre phillip.m

Get in touch! If you have any items for our noticeboard, email communications@rbch.nhs.uk or call ext. 6172