Your Guide To Property Management

Your Guide to Property Management...

WITH RAY WHITE TUGUN ELANORA

E L C O M

Our journey together starts here...

RWTE has been family owned and led for over 10 years, in that time we ’ ve worked extremely hard to build a genuine team of highly skilled, local professionals who share our passion for people and property

Since 2008 we ’ ve called Tugun home living, working and investing in our unique coastal community and we ’ re extremely proud to be the Number #1 agency in the #4224 postcode Then in 2017 John and Caroline Tymon together with John Parkes added Ray White Elanora to our growing family Combining an experienced successful team with a progressive culture we are relentless in our desire to create the best full service Real Estate experience possible

Now with 2 high profile locally focused offices and over 35 dedicated sales, marketing and property management specialists servicing everywhere from the beach to the valleys we hold more open homes, speak to more buyers and sell more property than any other local agency

So, whether you're selling your first property or fifth, experience the difference between selling and celebrating with the Southern Gold Coast's leading team

The GC South Advantage...

PRIME OFFICE LOCATIONS

UNITED BUYER & TENANT DATABASE SPECIALISING IN THE SOUTHERN GOLD COAST

DEDICATED SALES, COMMERCIAL & PROPERTY CONSULTANTS

The Southern Gold Coast Rental Markets...

Thank you for the opportunity to provide you with the following guide to Property Management with Ray White Tugun Elanora

As you are probably already aware, there has not been a time in recent history where demand for the Southern Gold Coast lifestyle has been so widespread

The city’s southern coastline has traditionally been a holiday haven, welcoming visitors from near and far for their seasonal sojourn But the last 12 months has seen an influx of homemakers over holidaymakers shifting the trend from short term stays to long term leases, with the seaside setting becoming the new hotspot for rentals

The effects of the pandemic have also changed the traditional 9 to 5 office work to more and more Australians working from home Locally, we've seen increased demand from people trading in the buses and the inner city life for the relaxed beachside lifestyle the Gold Coast offers

On the Southern Gold Coast, it’s not uncommon to see weekly rents of $2000 plus per week being achieved for premium beachfront properties The added hype of high profile individuals flocking to the area has also strengthened the attraction of the Southern Gold Coast

Reflecting on the 21/22 FY, figures for the Southern Gold Coast show a staggering scenario, showing the Gold Coast’s southern areas recorded some of the lowest vacancies, with an extremely tight median of 0 3 per cent

In this guide you will find important information about our business and what you can expect when engaging in our services With an extensive database of quality, ready to move in tenants, there is no one more qualified to preserve your investment

I look forward to hearing from you and am always available to help you achieve your property goals no matter

are

Meet your Award Winning Property Managment Team...

Tup has delivered a truly unique and unmatched level of creativity to the Industry for over 12 years Known for her out of the box thinking, Tup is a well known member of the community and proud mother of two, with extensive experience in Sales, New Projects, Marketing & Property Management,

Unconditional in the way she puts your needs above hers and relentless in ensuring everything she does is of the highest standard, Tup takes the time to fundamentally understand the individual needs of each of her clients This unique insight enables her to project manage the entire process as smoothly and effectively as possible all whilst maximising the value of your biggest asset

Leasing

Business Development Manager

Your Landlord Journey...

Choosing to have your property professionally managed is a big commitment Whether it’s your first property, the family home or part of a growing investment portfolio, we know how important it is for you to know your asset is being looked after to the highest standard

Our goal is to ensure you have full transparency around what happens throughout this journey and when it occurs Clear communication and setting the right expectations is a key element to our successful relationship, so we encourage you to ask questions and let us know if there is anything you ’ re unsure of

This outline details these key steps and the difference between Ray White and our competitors is that throughout the journey, the following ethos is applied at every stage

Our Services

ENTRY CONDITION REPORTS

Conducted by our Property Managers, our entry condition reports are extensive in their nature including detailed photo's ensuring accuracy

ROUTINE INSPECTIONS

Our Routine Inspections are regular and thorough We aim to schedule our routine inspections around the lease renewal period to give you a broad picture of the tenancy and condition of your investment During this time we also evaluate rental trends and data to ensure your property is priced to obtain the best yield

MAINTENANCE

We use licensed and experienced local trades to ensure any works completed on your property are quality and competitively priced

TENANT RENTAL PAYMENTS COMPLIANCE AND LEGISLATION

Your tenant's rental payments are monitored daily to minimize rent arrears We can also arrange payment on rates, water and insurance on your behalf to take the stress off you

Understanding the legal rights of tenants and how to keep them safe can be tricky but also key to avoiding unnecessary court cases Our property management team are experts in all areas of tenancy legislation and will assist you in navigating these regulations

DISBURSEMENTS

Disbursements are at end of month and a statement is sent to you, allowing you to stay up to date with the financials surrounding your investment

R V I C

Protecting your Investment

LEGISLATION AND COMPLIANCE

Over the last few years, the Federal and State Government have introduced legislation into our industry that requires landlords and tenants to comply with statutory laws This is an ever changing landscape and as such, we must ensure that you remain compliant and your tenants remain safe These laws require us to engage the services of licensed tradespeople to undertake, monitor and service these particular areas: Smoke alarm servicing, Blind cord compliance, Water efficiency certificate & Pool and spa safety

TENANT SELECTION AND ZERO TOLERANCE

We are the competition creators driving strong marketing campaigns between tenancies drives higher prices and more tenants When using Ray White technology, we process every single application that is submitted for your property This translates to better tenant selection and higher standards We also adopt a zero tolerance policy to all facets of property management We don’t tolerate arrears, poor upkeep, poor conditions and poor relationships We educate for the end and tenants know this from the get go

INSURANCE

Having insurance on your property is not only a requirement for us to manage your property, but also essential to help protect you from risk No matter how strict the tenant screening processes are, there’s never a guarantee that things can’t go wrong This is where landlord and building insurances come in Whilst any malicious damage is communicated to investors immediately, this is so insurance companies can be noticed and you can lodge your claim

REPAIRS AND MAINTENANCE

Providing ongoing care and maintenance to a property is in everyone ’ s best interest If a property is kept in a good condition then it is simply a matter of maintaining and refurbishing Once it falls into disrepair then it can be much more costly to bring back to life Our team will act quickly and proactively to protect and maintain your investment

Raving Fans...

"Ray White Tugun have been our real estate for the last 2 years over 2 different rental properties and they have been the best! Sharyn, Kellie and the team are so helpful, professional and friendly Nothing has ever been an issue and they’re always quick to respond Will miss you guys!" Brooke Turnbull

"The team at Ray White Tugun are fantastic

After being burnt by two previous agencies who I had entrusted my property management I was super stoked to find Tup when meeting with a range of agents to take over From the outset, she was professional, direct, super helpful and was an easy choice I cannot rate them highly enough" Jamo

"Wow!! I am so impressed by the great communication and guidance by the team! Annalise was outstanding! Professional, thorough, helpful and friendly so looking forward to continuing the great relationship with Ray White Tugun!" Lauree Breheny

"The team at Ray White have exceeded my exceptions Managing property remotely is challenging but the high level of quality property management provided by the team has meant every spend is clear and accounted for and I can maximize investment value Their ability to manage unique tenancy situations is a testament to their local knowledge and years of experience on the Gold Coast " Sarah C.

"I am a landlord and what are important for me when having a real estate agency to take care of my investment are: Professionalism I Recommendation I Pro activity I Following up I Responsive I Friendly I Patience I Knowledge of the current market I and a few more important points, and this is exactly what I have by having Ray White Tugun as an agency A huge Thank You to Sharyn H who has been taking care of my property for over 1 year now, it is truly so appreciated, and Ray White as a brand is lucky to have her as an asset " D Lion

"Sharyn has been my property manager for 3 years and has provided excellent support, advice and guidance over this time The Ray White Tugun team are all professional, and importantly for me, the team has remained consistent meaning they have been able to step up and support me if Shaaryn is away I highly recommend Shaaryn and the Ray White Tugun team if you are looking for a great Property Manager" Al McCosh

"Our property Manager, Sharyn, and the team at Ray White Tugan have always been very professional, reliable and attentive in their dealings with us We have used their services for the last 5 years and can recommend their services to anyone wanting to lease their property " Nina R

Where to from here?

Thank you for taking the time to consider the information ncluded in this book Regardless of whether or not you choose my team to market your property, I hope this information has brought value to your decision To activate our services, signpaperwork is required This can be organised in person or electronically Please do not hesitate to contact me if you have any questions at all

We look forward to working with you,

some it's business, for us it's family...

Business Development Manager | Ray White Tugun Elanora 0424 987 144 marketing tugun@raywhite com www raywhitetugun com au