Property Management with Callum Razak - Ray White Whakatane & Ohope

PROPERTY MANAGEMENT

MOUNT MAUNGANUI | PAPAMOA | WHAKATANE | OHOPE | ONE TEAM rwwhakatane.co.nz | rwohope.co.nz

Paramount Realty Ohope Limited Licensed (REAA 2008)

INTRODUCING CALLUM RAZAK RAY WHITE NEW ZEALAND WINNER

NEW START PROPERTY MANAGER 2022 Callum’s experience over the past 7 years in Business Development, Residential Sales and also as a General Manager for a Property Management company has given him a well-rounded perspective, broad knowledge and skillset for the industry.

In recent years the Property Management industry has undergone some huge changes. More than ever, Property Managers need to understand how to innovate, market, communicate and negotiate on a daily basis - "Challenge the status quo."

You can rest assured you’re in great hands with Callum. He has great attention to detail, operates at a high standard, is empathic and energetic to succeed in life.

Backed up by the team at Ray White with admin and customer care support staff in Whakatane & Ohope as well as the support from their team in the Mt. Maunganui & Papamoa offices.

With a passion for health and fitness, recently completing his Personal Training certificate and previously running a Martial Club for over 8 years, Callum spends his spare time training in all forms of exercise as well as exploring the sea, surf and nature with his partner and kids.

You can find Callum on facebook @CALLUMRPM for updates and information on the local rental market & all things Property Management.

Callum Razak Callum Razak Property Manager 027 224 9445 callum.razak@raywhite.com Ray White Whakatane & Ohope 261 The Strand Whakatane 3120 Paramount Realty Ohope Limited Licensed (REAA 2008)

WE'RE NOT ALL THE SAME A LOCAL TEAM UNDER AN INTERNATIONAL BRAND We're locals, just like you. Our team is passionate about the memorable coastal locations that we service.

As New Zealand’s real estate experts, Ray White should be your first port of call when it comes to property management. Real estate is our passion, and our name has become synonymous with professional, experienced and trustworthy service right across the country.

EXPERTS IN OUR FIELD Our team collectively has decades of experience in the property management industry. We have dealt with all the twists and turns that have been thrown at our industry along the way.

We have an in-depth and up-to-date working knowledge on everything to do with New Zealand real estate, and we are happy to answer any questions that you or your tenants may have throughout the entire process.

WE REWARD OUR CLIENTS Do you know someone who is a private landlord, and is struggling to manage their property on their own? Or who is with another company, and is looking to upgrade? We’d love to get them on board, so let us know about it and if we successfully sign them up, you will receive three months of free management if you are one of our existing clients.

Do you have more that one investment property? We also have multi-property discounts for those that have two or more properties with us!

THE RAY WHITE DIFFERENCE THIS BROCHURE IS INTERACTIVE! Just like the value we can add to your investment property, our information pack is unique. Scan the QR code to check out our online interactive marketing information booklet.

THE PROPERTY MANAGEMENT PROCESS We value your peace of mind, so we make sure to take care of the property management process and give you a stress free investment experience. We are also regularly & independently audited, so you can rest assured your investment is in safe hands. We look after: Legislative Compliance Setting the rent Marketing your property Tenant selection Tenancy agreements Bond lodgement Rent collection & arrears Tenancy tribunal appearances

Initial inspections Routine Inspections Repairs & maintenance End of tenancy processes Careless damage & tenant liability Record keeping & compliance exemptions Tenant health & safety Eviction

CHOOSE THE PROPERTY MANAGERS OTHER KIWIS CHOOSE Ray White manages more than $11 billion of rental assets internationally. In 2021, Ray White offices across New Zealand officially managed over 20,000 kiwi rental properties.

HOW WE ADD VALUE WHAT MAKES RAY WHITE SO DIFFERENT? Ray White navigates change on behalf of all parties, for an outstanding and safe experience with your rental property.

Staff training & development We invest heavily in the education of our property managers through regular training and resources.

Experience, knowledge & support With over 400 property managers, we have a team with a collective commitment to excellence.

Law & legislation Our staff are thoroughly trained on the Residential Tenancies Act 1986, and have access to specialist legal and technical support.

Return on investment We focus on managing your investment effectively and increasing your returns.

MARKETING INCLUSIONS FOR ALL PACKAGES trademe.co.nz

For Rent signs

realestate.co.nz

Private viewings

raywhite.co.nz

Online viewing tracker

rwwhakatane.co.nz

Applicant database

rwohope.co.nz

Property photography

homes.co.nz

Rental lists in multiple office

Social Media exposure

locations

INCLUSIONS AND DISCOUNTS V.A.M.P VISUAL ASSESSMENT MAINTENANCE PROGRAM

Included in the Basic, Essentials and Premium Packages VAMP Includes: An in-depth annual maintenance assessment carried out by one of our qualified builders.

Includes a detailed report with maintenance recommendations.

A Healthy Homes Standard Assessment will be included instead in the first year, if a HHS has not previously been conducted.

Annual assessment of the property against the Healthy Homes Standards requirements.

Annual smoke alarm assessment using a professional smoke alarm testing device. $100 discount on all baseline meth testing at the property.

This will mean that our V.A.M.P. subscribers will receive the highest quality baseline meth testing available anywhere in NZ.

REAL LANDLORD INSURANCE Included in the Premium Package Real Classic - Landlord Preferred Policy Covers you for tenant-related risks including loss of rental income, and loss or damage by tenants to your building and contents. Cover includes: Loss of rental income* Highlights include: Uninhabitable Rental Property ; Prevention of Access ; Absconding Tenant ; Default by the Tenant ; Failure to surrender vacant possession ; Death of sole occupant Landlords Contents* Highlights include: Tenant damage ; Fire ; Glass Breakage ; and more (see full policy wording) Damage to rental property* Highlights include: Intentional Damage ; Body Corporate loss or damage *See full policy documents for full scenarios, terms and conditions. As your REAL Landlord Preferred Policy only provides rental specific cover, you are recommended to have a current house insurance policy.

FEES AND PACKAGES Our compliance-focused and marketing centric packages are built to attract a high calibre of tenant to match the needs of your property and ensure full compliance with changing New Zealand tenancy laws.

BASIC PACKAGE The starter package that packs a punch. Unlike our competitors, we don't charge for the entry/exit reports, or to represent you at Tenancy Tribunal. We believe this is all a part of managing your property for you. It's what we do best!

Management Fee

8.5% + GST

Letting Fee

1 week rent + GST

Repairs and Maintenance Fee

8.5% + GST

Fixed Term Renewal Fee

From $199

OPTIONAL ADD ONS : Meth testing, REAL Landlord insurances, Vacate cleaning.

ESSENTIALS PACKAGE A Kiwi Landlord favourite that gives you the best of both worlds. All of our basic inclusions, with the added bonus of an annual subscription to VAMP, and meth testing organised by your Property Manager at the start and end of every tenancy.

Management Fee

9.5% + GST

Letting Fee

1 week rent + GST

Repairs and Maintenance Fee

8.5% + GST

Healthy Homes Assessment

FREE

VAMP Subscription

FREE

Meth Testing

FREE

OPTIONAL ADD ONS : REAL Landlord Insurance, Vacate Cleaning Services

PREMIUM PACKAGE The ultimate in peace of mind service. Sit back and relax - we've got you covered. Not only do we include all of the Basic and Essential services, we organise professional cleaning in between tenancies and a REAL Landlord Insurance Classic Policy. Another added bonus - we waive the repairs and maintenance fees at this Premium level.

Management Fee

10.5% + GST

Letting Fee

1 week rent + GST

Repairs and Maintenance Fee

FREE

Healthy Homes Assessment

FREE

VAMP Subscription

FREE

Meth Testing

FREE

Vacate Cleaning Services

FREE

REAL Landlord Classic Insurance

FREE

MARKETING ONLY (CASUAL) INCLUSIONS:

Reference Checks Two independent credit checks Compliant tenancy agreement

Photography Online advertising Property viewings

FEES:

Two weeks rent including GST $250 + GST for Healthy Homes assessment (this is booked and charged if you are unable to provide a healthy homes assessment at a standard to complete a compliant tenancy agreement)

MULTI MANAGEMENT DISCOUNTS NUMBER OF PROPERTIES

DISCOUNT PERCENTAGE

2

0.5

3

1

4

1

5

1.5

6

1.5

7+

2

Discount is applied to the management fee of any package the property is signed up on. Please speak to your property manager for further information.

WHY CHOOSE CALLUM?

Personalised service offerings

Personal contact with your Property Manager

Detailed photographic reports

Daily rent and arrears monitoring

Latest systems and technology

Educated and regular market rent reviews

Access to Loan Market (financial health checks)

Monthly and End of Year financial statements

Healthy Homes project management

Access to TPS legal team

Database of trusted and tested local tradies

Up to date legislation compliance

Pictured on the opposite page:

Callum Razak winning New Start Property Manager 2022 at the Ray White Annual Awards at Spark Arena Top Row: Callum heading to the stage to recieve his award Bottom row: Callum Razak, Natalie Jenkin,

DO I NEED A PROPERTY MANAGER?

There are a number of very good reasons to engage a Ray White Property Manager. Below are some questions to think about: If your tenant falls behind on rent, would you be able to follow this up to the point of eviction?

With a property manager taking care of your investment, in the unlikely event that you do end up in this situation, you do not need to attend a Tribunal hearing opposite the tenants that you are potentially evicting. It is important to have a Property Manager who can be impartial and present all the facts to the adjudicator.

Are you happy to be on-call 24/7?

Want an investment AND a good night's sleep? Often the urgent maintenance requests happen after hours. Property managers field all tenant calls for you and take care of the problems without you having to lift a finger!

How would you handle a Tribunal hearing?

Tenancy Tribunal can be intimidating, highly-charged emotionally and generally unpleasant. You also need to be very confident in your knowledge of the Residential Tenancies Act, and other applicable laws. Because our Property Managers are in this space on a daily basis and are kept up to date with all legislation that relates to rental properties, they are the best option to represent you.

Do you know how to perform thorough checks on potential tenants?

Less desirable tenants often target private (DIY) landlords, knowing that their pre-tenancy checks are not likely to be stringent. A professional property manager will check employment references, landlord references, and the Tenancy Tribunal database, along with a credit check, Google and social media checks. We can and often do weed out fake landlord references using the property ownership checking software we have access to.

Are you an expert at property inspections?

One of the best ways to reduce your risk as a Landlord is to conduct very thorough inspections of the property, particularly at the beginning and end of a tenancy. Most insurance companies also require regular inspections of a rental property to make sure that your claims are valid. Without proof that this has been done, you may be voiding your insurance and reducing the net monetary gains on your property unnecessarily.

Do you have the time or inclination to stay up-to-date on tenancy law and market rents?

At Ray White we have constant training, we have an in-depth knowledge of the law, and we have one of New Zealand’s top residential tenancy lawyers available to consult at any time on any legal matters that arise. We also have the tools and experience to offer up to date market rent reviews to make sure your property is achieving your financial goals. Many private landlords become emotionally invested in their tenants, don't increase rent and end up with a property that is severely under-rented. We are here to make sure your property is working for you, not the other way around.

How much will you save if you manage your rental property or properties yourself?

Don’t forget to take into account the stress, the time it takes, the potential extra risk and the fact that our fees are tax-deductible.

Would you rather take on the stress, spend the time and take the risk of doing it yourself in order to save that amount?

PACKAGE COMPARISON TABLE

VAMP

$287.50 per year

INCLUDED IN ALL PACKAGES

MOST POPULAR

Service

BASIC

ESSENTIALS

PREMIUM

8.5%

9.5%

10.5%

1 week rent

1 week rent

1 week rent

Fixed term renewal fee

$199

✔

✔

Repairs and Maintenance Fee

8.5%

8.5%

✔

Routine Inspection Fee

$55

✔

✔

Healthy Homes Assessment

✔

✔

✔

Smoke alarm testing

✔

✔

✔

Ingoing Inspection

✔

✔

✔

Outgoing Inspection

✔

✔

✔

From $199

✔

✔

✔

✔

✔

$50

✔

✔

Tribunal attendance and evictions

✔

✔

✔

Bond collection and management

✔

✔

✔

Regular rent reviews

✔

✔

✔

After hours service (24/7)

✔

✔

✔

TBA

TBA

✔

Multi-property discounts

available

available

available

REAL Landlord Insurance

From $360 per year

From $360 per year

✔

Management Fee Letting Fee

Meth testing between tenancies Credit & background checks EOFY summary report

Tenant vacate cleaning services

All fees are exclusive of GST unless otherwise indicated. *Tribunal charges are subject to change as they are dictated by the Tenancy Tribunal.

Real Classic

Landlord Preferred Policy Covers you for tenant-related risks including loss of rental income, and loss or damage by tenants to your building and contents. Suitable for a single property with one tenant.

What’s Covered*

Loss of rental income

Landlords Contents

Damage to rental property

Protects you from loss of rental income as a result of scenarios such as those listed below:

Protects you from loss of rental income as a result of scenarios such as those listed below:

Protects you from damage to your Rental Property

Cover highlights:

Cover Highlights:

Uninhabitable Rental Property Prevention of Access Absconding Tenant Default by the Tenant Failure to surrender vacant possession Death of sole occupant

Loss of Rental Income Special Benefits Bailiff Costs up to $200 Change of Locks up to $300 Removal of Rubbish up to $200

Tenant damage Fire Glass Breakage and more (see full policy wording)

Cover Highlights: Intentional Damage Body Corporate loss or damage

*Terms and conditions apply

Landlord’s Contents Special Benefits Contents in the Open Air up to $500 Natural Disaster Floor Coverings Pet Damage up to $2,000

Included in the Ray White

PREMIUM

Landlord’s Liability Property of others Accidental death or bodily injury of others Health and Safety at Work Act

package

HEALTHY HOMES STANDARDS New healthy homes standards for rental properties in New Zealand became law from 1 July 2019. By making homes warmer and drier, a property is less likely to have issues with mould or mildew damage, which better protects a landlord’s investment.

What is the main information I need to know?

Heating

All rental properties must have one or more fixed heaters, which can directly heat the main living room and meet a required heating capacity. Certain heating devices that are inefficient, unaffordable or unhealthy will not meet the requirements of this standard. A heating assessment tool is provided at tenancy.govt.nz/heating-tool, which provides a report that shows the minimum heating capacity required. It can be used to check if current heating is sufficient to meet the standard, or if it is necessary to install a new heater.

Insulation

Ceiling and underfloor insulation has been compulsory in all rental homes since 1 July 2019, where it is reasonably practicable to install. Underfloor insulation needs a minimum R-value* of 1.3. Existing ceiling insulation may need to be topped up or replaced if it is not in a reasonable condition, and in most situations, existing ceiling insulation needs to be at least 120mm thick. If ceiling insulation needs to be topped up, it needs to meet minimum R-values as set out in the 2008 Building Code. * ‘R’ stands for resistance – an R-value is a measure of how well insulation resists heat flow.

Ventilation

Rental properties must have at least one door or window (including skylights) that opens to the outside in all bedrooms, dining rooms, living rooms, lounges and kitchens. The openable windows and doors must have a total area of at least 5% of the floor area in each respective room. The windows or doors must be able to be fixed in the open position. All kitchens and bathrooms must have an extractor fan that ventilates externally.

Moisture ingress and drainage

Rental properties must have efficient drainage for the removal of storm water, surface water and ground water, including an appropriate outfall. The drainage system must include gutters, downpipes and drains for the removal of water from the roof. If the rental property has an enclosed subfloor, a ground moisture barrier must be installed if it is reasonably practicable to do so.

Draught stopping

The healthy homes standards incorporate five aspects of a property:

Landlords must block any unreasonable gaps and holes in walls, ceilings, windows, floors and doors that cause noticeable draughts. Open fireplaces must be blocked unless the tenant and landlord agree otherwise.

MOUNT MAUNGANUI | PAPAMOA | WHAKATANE | OHOPE | ONE TEAM rwwhakatane.co.nz | rwohope.co.nz

Paramount Realty Ohope Limited Licensed (REAA 2008)

Casual Letting Authority Sole Agency

RAY WHITE WHAKATANE & OHOPE OWNERSHIP DETAILS PROPERTY ADDRESS To be exclusively marketed by Paramount Realty Ohope Limited Licensed (REAA 2008)

PROPERTY OWNER / LANDLORD DETAILS Full Name/s Company/Trust Name (if applicable) Address for service Owner 1 Phone

Owner 1 Mobile

Owner 2 Phone

Owner 2 Mobile

Owner 1 email address for service

_______________________________________________________________

Owner 2 email address for service

_______________________________________________________________

PROPERTY OWNER / LANDLORD BANK ACCOUNT DETAILS Account name

___________________________________________________________ Bank __________________________________

Account number

Emergency contact name Emergency contact phone

Emergency contact email

If you are unreachable, you give authority for this person to authorise our company to take any required action to the tenancy

AUTHORITY I/We confirm that the details supplied in this authority are correct and true. The undersigned warrants to have the authority of all the owners of the property to make this appointment.

Signed

And

Page 1

(The Owner/s)

Date

Paramount Realty Ohope Limited Licensed (REAA 2008) "The Agent"

Date

PROPERTY DETAILS

Fill out and tick all applicable. If you are unsure of any details, please speak to your PM

Address Rent per week $ _______________

Max # of tenants ______________

Date Available: ______ / ______ / ______

Preferred Tenancy Type (circle one)

Fixed | Periodic | OR Available until: ______ / ______ / ______

Type (circle one)

Apartment | House | Townhouse | Unit | Lifestyle/rural

Total bedrooms _______________

Total bathrooms _______________

Total car spaces_______________

FEATURES Separate Toilet

Office

Laundry

Dining Room

Sleepout

Deck

Lounge

Open plan

Fully fenced

Partially fenced

Gas Water ( Infinity )

Gas Water ( Cylinder )

Fibre installed

Body Corporate

Please provide Body Corporate contact details and rules if applicable

CHATTELS Fixed floor coverings

Curtains

Wastemaster

Garage door opener

Light fittings

Drapes

Washing machine

TV aerial

Stove

Rangehood

Clothes dryer

Sky aerial

Blinds

Dishwasher

Alarm ____________

Security camera

Fridge/freezer

Heat pump

Microwave

Ventilation system

Hob ( Gas | Electric )

Under bench oven

Heated towel rail

Fireplace ( Gas | Wood )

Fully furnished

Semi-furnished

Unfurnished

Garden shed

Single garage

Double garage

Single carport

Double carport

Internal access

Automatic door

Off-street __________

Remotes__________

Lawn Mowing

Gardening

Other ________________

Allowed Outside

Cat

Dog

Additional Chattels: GARAGING

INCLUDED IN RENT Water Usage PETS Allowed Inside Other:

Page 2

Owner/s Initials

PM Initals

PROPERTY COMPLIANCE Tick Yes or No

Yes

No

Yes

No

Insulation statement provided? If no, one will be arranged for you Healthy homes assessment provided? If no, one will be arranged for you at the cost of approx $280 Are there smoke alarms installed within 3m of all bedrooms and one on each storey/level?

INSURANCE STATEMENT

Tick Yes or No. Complete below and attach your full insurance policies

There is insurance covering this rental property that is relevant to tenant’s liability for damage to premises, including damage to body corporate facilities Insurance policies attached and summary below (must include type or policy, insurer, and excess amounts) INSURER

POLICY TYPE & POLICY NUMBER

EXCESS $

EXPIRY

The insurance policy for this property will be available for the tenant if they request it. This ensures that the tenant knows what actions or omissions could invalidate the insurance policy, what is covered by insurance and the excess payable.

P R O P E R T Y A C C E S S Please provide any current Tenancy Agreement and Bond Lodgement Form / Confirmation Tenanted

Vacant

Owner occupied

Key provided

On the market

Dog at property

Alarm Code__________

Door Code _____________

Tenant Name ______________________________________

Tenant phone number ___________________________________

Current rent per week

Current bond lodged

$ ______________________

$ ____________________________

WHERE DID YOU HEAR ABOUT US? Previous client

Existing owner

Referral ___________________________________________

PM direct contact

PM online marketing

Website ___________________________________________

Other _____________________________________________________________________________________________________________ Signed

And Page 3

(The Owner/s)

Date

Paramount Realty Ohope Limited Licensed (REAA 2008) "The Agent"

Date

TERMS AND CONDITIONS I hereby appoint Paramount Realty Ohope Limited to act as my/our agents for the purpose of arranging the letting of the property listed on the terms and conditions set below: 1. To advertise for tenants in both the agency office rental displays as well as on the following websites: raywhite.co.nz | rwwhakatane.co.nz| rwohope.co.nz | trademe.co.nz | realestate.co.nz | homes.co.nz 2. The Owner confirms that by signing this Agreement, they are the Owner of the rental property listed or are authorized to enter into this agreement.

3. I/We are duly authorized to list the property described below and authorize The Agent to seek prospective tenants.

4. The Agent shall use their best ability to ensure that suitable tenants are selected to fill the vacant property, but shall not be personally liable to the owner for any default in payment of rent or any damage caused to the property by any tenant whether or not the tenancy has been arranged by The Agent.

5. The Owner warrants that the property has all relevant building and resource consents and complies with all Council requirements, including town planning, health and safety and fencing of swimming pool requirements.

6. Smoke Alarms: The landlord agrees that the property must have working and compliant smoke alarms in place at the beginning of any tenancy. The landlord is aware that this is a legal requirement for any new tenancy and that they are responsible for ensuring these are present, of the correct variety, and in working order prior to any tenancy commencing.

7. Insulation: The landlord understands and agrees that they have responsibilities and legal requirements in regards to the communication of current levels of insulation at the property. This information must be included in any tenancy agreement.

The landlord is also aware that the property must meet minimum R-value insulation requirements as of July 1st 2019.

8. Insurance: Proof of insurance must be provided to the Agent.

9. I/We agree to pay The Agent the fee equivalent of two week’s rent inclusive of GST for these services, which the agent shall retain from the tenant’s initial rent payment.

10. I/We agree that this agency is a sole agency, that no other company including myself are marketing the property for rent and that this sole agency shall last for sixty (60) days from the date of this authority.

11. If I/We find a tenant by any other means within the agreed 60 day listing period, I/we agree that the above stipulated fee equivalent of two week’s rent inclusive of GST remains and will be paid accordingly to The Agent.

Page 4

Owner/s Initials

PM Initals

Property Management Authority RAY WHITE WHAKATANE & OHOPE OWNERSHIP DETAILS PROPERTY ADDRESS To be exclusively managed by Paramount Realty Ohope Limited Licensed (REAA 2008)

PROPERTY OWNER / LANDLORD DETAILS Full Name/s Company/Trust Name (if applicable) Address for service Owner 1 Phone

Owner 1 Mobile

Owner 2 Phone

Owner 2 Mobile

Owner 1 email address for service

_______________________________________________________________

Owner 2 email address for service

_______________________________________________________________

PROPERTY OWNER / LANDLORD BANK ACCOUNT DETAILS Account name

________________________________________________________ Bank __________________________________

Account number Payment frequency (tick one)

Monthly (1st working day of the month)

Emergency contact name

Bi-Monthly (1st and 15th day of the month, or closest working day)

Emergency contact phone

Emergency contact email

If you are unreachable, you give authority for this person to authorise our company to take any required action to the tenancy

CHOOSE YOUR MANAGEMENT PACKAGE

BASIC

see packages appendix 1 for full pricing details

ESSENTIALS

PREMIUM

AUTHORITY I/We confirm that the details supplied in this authority are correct and true. The undersigned warrants to have the authority of all the owners of the property to make this appointment.

Signed

And Page 1

(The Owner/s)

Date

Paramount Realty Ohope Limited Licensed (REAA 2008) "The Agent"

Date

PROPERTY DETAILS

Fill out and tick all applicable. If you are unsure of any details, please speak to your PM

Address Rent per week $ _______________

Max # of tenants ______________

Date Available: ______ / ______ / ______

Preferred Tenancy Type (circle one)

Fixed | Periodic | OR Available until: ______ / ______ / ______

Type (circle one)

Apartment | House | Townhouse | Unit | Lifestyle/rural

Total bedrooms _______________

Total bathrooms _______________

Total car spaces_______________

FEATURES Separate Toilet

Office

Laundry

Dining Room

Sleepout

Deck

Lounge

Open plan

Fully fenced

Partially fenced

Gas Water ( Infinity )

Gas Water ( Cylinder )

Fibre installed

Body Corporate

Please provide Body Corporate contact details and rules if applicable

CHATTELS Fixed floor coverings

Curtains

Wastemaster

Garage door opener

Light fittings

Drapes

Washing machine

TV aerial

Stove

Rangehood

Clothes dryer

Sky aerial

Blinds

Dishwasher

Alarm ____________

Security camera

Fridge/freezer

Heat pump

Microwave

Ventilation system

Hob ( Gas | Electric )

Under bench oven

Heated towel rail

Fireplace ( Gas | Wood )

Fully furnished

Semi-furnished

Unfurnished

Garden shed

Single garage

Double garage

Single carport

Double carport

Internal access

Automatic door

Off-street __________

Remotes__________

Lawn Mowing

Gardening

Other ________________

Allowed Outside

Cat

Dog

Additional Chattels: GARAGING

INCLUDED IN RENT Water Usage PETS Allowed Inside Other:

Page 2

Owner/s Initials

PM Initals

HEALTHY HOMES COMPLIANCE From and after the 1 July 2021 all new and renewed rental properties shall be subject to Healthy Homes compliance within 90 days. Where the manager becomes aware that the rental property is not compliant with the Healthy Homes Regulations and is unlikely to be so before the expiry of 90 days, the manager may at the manager’s sole discretion terminate the management on 14 days notice in writing, served by the manager on the owner at the owner’s address for service, set out in the management agreement.

Tick Yes or No

Yes

No

I have read and understand the Healthy Homes Compliance and Exit Clause Healthy homes assessment provided? If no, one will be arranged for you.

GENERAL COMPLIANCE As Agents we must adhere to all relevant legislation and compliance in relation to the management of the rental dwelling and this compliance could include paying the costs and expenses to become compliant. As Landords, you must agree that the Agent may take all reasonable steps to do all things necessary using their best judgement (subject to Landlord approval as to funding) to ensure that the property is compliant.

Tick Yes or No

Yes

No

Yes

No

I have read and understand the General Compliance Clause Insulation statement provided? If no, one will be arranged for you Are there smoke alarms installed within 3m of all bedrooms and one on each storey/level?

ASBESTOS Please provide details below (see asbestos section of the terms and conditions for more information regarding asbestos)

What year was the building constructed on the property? _____________________________________ Are you aware of any asbestos on the property from testing or another source?

If yes, provide the asbestos statement outlining when and where the property was tested.

METHAMPHETAMINE

Tick one (see methamphetamine section of the terms and conditions for more information regarding methamphetamine testing)

I/We agree for Ray White to organise a methamphetamine test at the beginning and in between tenancies.

I/We decline to pay for a test and accept any and all consequences of not doing so.

Page 3

Owner/s Initials

PM Initals

Yes

INSURANCE STATEMENT

No

Tick Yes or No. Complete below and attach your full insurance policies

There is insurance covering this rental property that is relevant to tenant’s liability for damage to premises, including damage to body corporate facilities Insurance policies attached and summary below (must include type or policy, insurer, and excess amounts) INSURER

POLICY TYPE & POLICY NUMBER

EXCESS $

EXPIRY

The insurance policy for this property will be available for the tenant if they request it. This ensures that the tenant knows what actions or omissions could invalidate the insurance policy, what is covered by insurance and the excess payable.

P R O P E R T Y A C C E S S Please provide any current Tenancy Agreement and Bond Lodgement Form / Confirmation Tenanted

Vacant

Owner occupied

Key provided

On the market

Dog at property

Alarm Code__________

Door Code ______________

Tenant Name ______________________________________

Tenant phone number ___________________________________

Current rent per week

Current bond lodged

$ ______________________

$ ____________________________

WHERE DID YOU HEAR ABOUT US? Previous client

Existing owner

Referral ___________________________________________

PM direct contact

PM online marketing

Website ___________________________________________

Other _____________________________________________________________________________________________________________

Signed (The Owner/s) And Paramount Realty Ohope Limited Licensed (REAA 2008) "The Agent" Page 4

Date Date

TERMS AND CONDITIONS The Owner hereby appoints The Agent on the terms and conditions herein set forth to manage the Owner’s property as described in this Property Management Authority.

1. The Owner/s by signing this Agreement warrant that they are the Owner/s of the rental property listed or are authorised to enter into this agreement on behalf of the Owner and have proper authority to appoint the Agent. Where there is more than one owner, the Agent shall be entitled to act on the direction of any one of such owners.

2. When performing its duties under this authority, Paramount Realty Ohope Ltd shall be acting solely as the Agent of the Owner/s.

3. I/We are duly authorised to list the property described and authorise The Agent to seek prospective tenants.

4. When a suitable tenant is selected and approved by myself, I/we authorise The Agent to complete and sign a tenancy agreement on our behalf.

5. I/We as Owner/s acknowledge that I/we indemnify the Agent against all actions/claims/costs and expenses of any kind, which may be taken or made against the Agent in the course of and arising out of the proper performance of the Agent’s duties as the property manager or exercise of any powers, duties or authorities contained in this management authority.

6. The Agent shall not be responsible for any injury to persons and or damage to the property arising out of the condition of, or any hazard in or about the property.

7. The Owner/s warrants that the property has all relevant building and resource consents and complies with all Council requirements, including town planning requirements, health and safety requirements and fencing of swimming pool requirements.

8. This authority has a minimum management term of 3 months. Should a management be terminated by the Owner within this period, a fee of One Weeks Rent + GST will be applicable.

9. Following a minimum term of 3 months, the agreement may be terminated by either party with one month's notice in writing.

No fee will be applicable on cancellation of authority after 3 months.

10. This authority may be terminated by either party by giving thirty days’ notice in writing.

11. If the Agent shall receive a 14 day notice from the tenant, then the Agent shall have full power and authority to remedy the complaint contained in the 14 day notice, whether or not I/we concur with the Agent’s proposed remedy of the 14 day notice, then the Agent may, at the Agent’s sole discretion, treat such conflicting instructions as grounds to terminate the management agreement, forthwith by the Agent giving written notice to the Owner in terms of this condition.

12. I/We confirm that the details supplied in this schedule are correct and I/we acknowledge that I/we have read and understood this management authority and that I/we have been supplied with a signed copy.

13. The owner acknowledges that if the owner is other than a natural person; i.e.; Company, Partnership, Trust, 90 days’ notice will need to be given to a tenant of the property if the owner wishes to move into the property.

ADVERTISING 1. To advertise for tenants in both the agency office rental displays as well as on the following websites: raywhite.co.nz | rwwhakatane.co.nz | rwohope.co.nz trademe.co.nz | realestate.co.nz | homes.co.nz

TENANCY AGREEMENT 1. To obtain a credit check on any prospective tenant/s.

2. To manage existing tenants and tenancies.

3. To advertise for tenants as and when is necessary and to sign tenancy agreements on my/our behalf.

4. To exercise the Landlord’s right to terminate tenancies and serve notices upon the tenants, take such action against the tenants and do all such things necessary to commence and obtain an order for possession or to terminate the tenancy.

BOND 1. To collect bonds equivalent to four weeks rent and to pay the funds to the Ministry of Business, Innovation & Employment within 23 working days of receipt of the funds.

2. Any part of the bond is to be refunded to the tenant that in the Agent’s judgment is fair and reasonable.

RENT 1. To collect rents and disburse the funds to my/our nominated account as directed.

2. To take all reasonable steps to compel payment of outstanding rent and to enforce other terms and conditions of the Tenancy Agreement.

3. To review the rent annually, so long as it is 365 days after the start of tenancy or from the last rent increase.

4. The Agent shall endeavour to ensure continuity of rental and maintenance of the property, but shall not be personally liable for any default in payment or rent or any damage to property, vacant or occupied, by any tenant or otherwise, whether or not a tenancy has been arranged by the Agent.

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PM Initals

INSPECTIONS 1. Entry inspections are to be completed by the Agent with a written report provided to the Owner/s and tenant at the commencement of tenancy. Photographs will be included where appropriate.

2. To carry out a schedule of inspections during the period of the tenancy, the first being between 4 and 13 weeks following the commencement of tenancy, and then regularly 4 times per year.

3. Exit inspections are to be carried out at the conclusion of a tenancy. This inspection will be used to determine the fair and reasonable allocation of bond refund.

REPAIRS & MAINTENANCE 1. To effect repairs to the rented property as and when these become necessary with the following provisions a. Repairs of any kind may be undertaken: i. Up to the value of $400 ii. As ordered by the Tenancy Tribunal iii. In an emergency situation or to protect the property or to protect the health and safety of the tenant/s or others iv. Where failure to complete the repairs may result in the premise to no longer comply with any relevant building and resource consents and/or does not comply with all Council requirements, including town planning requirements, health and safety requirements and fencing of swimming pool requirements b. Repairs exceeding the above sum or outside the above criteria require my/our approval 2. The Agent does not accept liability for any damage or loss caused by contractors who are organised to complete any work at the property.

3. The landlord acknowledges that the agent will, at the expense of the landlord, arrange and pay for the chimney at the rental premises to be inspected and cleaned annually (where a chimney is present at the property)

MEDIATION / TENANCY TRIBUNAL / DEBT COLLECTION 1. To resolve any disputes with the tenant/s by negotiation or by attending mediation or by attending a court hearing convened by the Tenancy Tribunal.

2. To appoint, at your discretion, a debt collection agency to pursue any outstanding, unsatisfied money orders from tenants.

3. To appear at Mediation and Tribunal Hearings in accordance with the current Residential Tenancy Legislation on my/our behalf. I/We agree to be bound by any mediated order Tenancy Tribunal decisions facilitated by the Agent on my/our behalf.

4. A fee of $20.44 shall apply should a Tenancy Tribunal application be required. If further debt collection should be necessary, this will incur an initial tracing fee of $50 plus other Court costs as required.

FEES 1. In consideration of the Agent performing the above duties, I/we agree that you shall be entitled to be paid in accordance with the chosen package as ticked on page 1 of this agreement. Full costs for the Basic, Essential and Premium packages are found at the end of this agreement (Appendix 1).

2. Letting fees will be capped at 2 per calendar year. This will not apply to renewals of fixed-term tenancies or where the tenant breaks their fixed term lease.

3. The Agent shall be entitled to review its fees for services by giving one months’ notice in writing.

DISBURSEMENT 1. The Agent is to render to the Owner/s a statement of monies collected, changes deducted and accounts paid and to remit the Owner/s all receipts less disbursements on a mid-month/monthly basis as set out below.

2. Disbursements will be made into my/our nominated bank account on a mid-monthly/monthly basis thus being the 15th of every month or closest following working day thereafter and on the 1st working day of every month or closest working day thereafter.

3. The Agent shall deduct from rents collected, all authorised expenditure and accounts made on behalf of the Owner.

4. If at any time the disbursements are in excess of the rents collected, the Owner/s hereby agrees to pay such excess funds promptly upon request of the Agent. The Agent may, if in their opinion necessary, retain sufficient funds in their Trust Account to meet outstanding or pending accounts for properly authorised expenditure or disbursements. The Agent will advise the Owner/s of the amounts retained and the reason for the retention.

INSURANCE 1. The Agent is not responsible to arrange insurance in respect of the premises unless instructed in writing to do so by the Owner/s.

2. Proof of insurance must be provided to the Agent.

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Owner/s Initials

PM Initals

SMOKE ALARMS 1. The landlord agrees that they have responsibilities and legal requirements around the provision of smoke alarms, in that rental properties require a minimum of one working smoke alarm within three metres of each bedroom door. In a selfcontained sleep-out, caravan or similar, a minimum of one working smoke alarm will be required. In a multi-level unit, there must be a working smoke alarm on each level.

2. The landlord understands that where there are currently no smoke alarms (pre-July 2016), long-life photoelectric alarms will need to be installed. If a property has existing smoke alarms that are not long-life photoelectric, landlords understand that when these do need replacing, they will be replaced with long-life photoelectric alarms.

3. The landlord accepts these requirements as well as any costs associated with these requirements.

INSULATION 1. The landlord agrees that they have responsibilities and legal requirements in regards to the current levels of insulation at the property. This information must be included in any tenancy agreement. The landlord is also aware that the property must meet minimum R-value insulation requirements by July 1st 2019, if it does not currently.

2. Where a landlord fails to provide adequate information around the current insulation, or declines having a professional inspection done, they are aware we will need to state there is currently no insulation in the property for lack of any evidence stating otherwise.

METHAMPHETAMINE 1. The owners are advised that one of the risks involved with owning a residential investment property is contamination from methamphetamine either via production or use within the property.

2. The agent confirms that our agencies are not experts in determining whether or not the dwelling is currently affected by methamphetamine contamination and therefore we recommend that owners arrange for a test to be carried out on the premises, which will clarify if any level of contamination exists.

3. By conducting a test at the beginning of a tenancy it enables the Agent to assess the liability of the outgoing tenants and ensures that there is evidence with which to make the ingoing tenant liable for any contamination, which occurs during their tenancy.

4. When tests are conducted prior to a tenancy commencing, it increases the chances of making the tenants liable for any damage. Without (a pre-test) an initial test, the tenants may argue that any contamination was due to an earlier tenant’s wrongful act.

5. To mitigate any potential or actual loss that can occur, our agency recommends that an owner arranges immediately and pays for a methamphetamine contamination test.

6. The Owner/s confirm that if an initial methamphetamine test comes back positive, there can be immediate consequences for the property owner, and we advise to carefully consider the options arising from the report.

ASBESTOS 1. With the introduction of the Health and Safety at Work (Asbestos) Regulations 2016 fully in force on 4 April 2018, there is an obligation for those in management or control of a workplace to identify any asbestos containing material that they should reasonably know might contain a risk of respirable asbestos fibres. There is also a requirement to prepare an asbestos management plan for properties which are likely to, or do, contain asbestos.

2. In accordance with the Health and Safety at Work (Asbestos) Regulations 2016, the Owner/s provides permission to the Property Manager to engage a suitably qualified professional, skilled in the identification (and where required) removal of asbestos to assist the Owner/s to identify any areas of the property that may have asbestos containing materials.

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Owner/s Initials

PM Initals

Your landlord journey Maintenance

11

Management Agreement & Induction

4

1

3

Initial Contact

Legislation Compliance

Feedback & Survey

10

5

9

12

Monthly Statement

13

Initial Inspection

14

Arrears

17

Bond Refund Process

16

Final Inspection

Routine Inspections

Disputes Resolution (Overview)

2 Appraisal & Meeting

Property Marketing & Viewing

6

Monthly Statement

7 Application Vetting & Approval

8

Lease Renewal

15 Tenant Vacating Process

3