On behalf of our family and all of our corporate team, a huge welcome to Connect 2025. With more than 3,000 members of our Ray White family coming together, it will be the largest conference in our 123-year history.
We have been blessed by so many incredible Connect conferences in the past - when we came together to share our stories and support each other on our collective journeys, and to start and continue friendships. We trust that you will help ensure that this Connect conference will be our best yet.
The focus for Connect 2025 is on “Exploring our Horizons”. Our speaker and breakout program has been curated to challenge us on what might be possible as individuals and as a group. We will address our future, discuss specific industry trends, and consider how we can better manage ourselves. We, of course, are proud of the progress we have collectively made since our last Connect, but we must continue to look over the horizon and to keep chasing our potential - that is a tradition we will always uphold!
Whilst Connect is our opportunity to look ahead, it also gives us the chance to celebrate what we have achieved together. At our International Awards night, we will celebrate the most remarkable individual and collective achievements from across our group over the past year. Those who will be on stage are not only at the forefront of our group, but indeed at the pinnacle of the entire industry.
Speaking of traditions, we have some great parties in store, where we look forward to celebrating our success and friendships in great style. And once again, our Connect conference will get underway in Crows Nest at the original Ray White office, where we will open up The Shed and be reminded of where it all began and what can come from collective ambition over multiple generations.
We trust that you will have a fantastic
The Shed Open Day
SUNDAY 10 AUGUST
11.00AM - 2.00PM
Crows Nest Museum and Historical Village
Experience The Shed, the birthplace of Ray White’s real estate journey dating back to 1902, in the historic town of Crows Nest, Queensland. The day will feature a charity auction, food and drink stalls and live music.
Guests can explore a curated collection of historic Ray White artefacts, each telling a chapter of our 123-year journey.
Luncheon
SUNDAY 10 AUGUST
12.30PM - 3.00PM
The Star Gold Coast
Four years ago, a small group of women from Ray White corporate birthed an idea that has expanded throughout the industry. From a small lunch with a handful of female agents, admins and business owners, Leading Ladies of Real Estate has grown into an industry wide movement, welcoming upwards of 4,000 women to events across Australia and New Zealand.
We couldn’t be prouder that the Leading Ladies initiative started at Ray White, and we’re excited to see it spread to other agencies and real estate-adjacent businesses. To celebrate how far we’ve come and how far we’re willing to go to celebrate our female real estate superstars,
we’ve organised our biggest event yet to take advantage of so many of us being in the same place at the same time.
The Leading Ladies Luncheon, held on the Sunday before Connect begins, will bring our fabulous community together across borders (and oceans!). This is the first time we’ve had the opportunity to do this, and we couldn’t be more excited to see all our wonderful ambassadors and leading ladies in one place.
We’re thrilled to announce we’ve secured Dr Kate Reid, illustrious pastry chef and the mastermind behind Lune Croissanterie, as our speaker for the event.
Please note
THAT THIS IS A TICKETED EVENT
All tickets must be purchased in advance
DrKate Reid
PROGRAM DAY ONE MONDAY 11 AUGUST 2025 TIME SESSION ROOM
9.00AM Conference opening
9.35AM MASTERING LEADERSHIP DECISION-MAKING Professor Boris Groysberg and Brian White AO
10.50AM EXPLORING OUR HORIZONS AND BEYOND Dan, Sam and Ben White
11.20AM TELLING OUR STORY...AND WRITING OUR NEXT CHAPTER
11.45AM
12.30PM Lunch
1.30PM BREAKOUT SESSION ONE
2.30PM BREAKOUT SESSION TWO
3.15PM Afternoon tea Exhibition Hall
3.45PM BREAKOUT SESSION THREE Various
4.30PM Close for the day
7.00PM
MONDAY
PROGRAM DAY ONE
9.00AM | CONFERENCE OPENING
10.50AM | EXPLORING OUR HORIZONS AND BEYOND
Dan, Sam and Ben White
The broader activities of the White Family Group have developed over four generations into many aspects of real estate, finance and technology.
They have been influenced by a long term ambition of exploring our horizons, and with a framework of growing a core business over time by entering new areas of activity that are connected to the core of the business but require different skills, expertise, and methods of execution.
9.35AM | MASTERING LEADERSHIP DECISION-MAKING
Professor Boris Groysberg and Brian White AO
Boris Groysberg is the Richard P. Chapman Professor of Business Administration at Harvard Business School. Over the past 20 years, he has become both a close friend and advisor to the broader White Family Group. He wrote a Harvard Business School case on Ray White in 2020 and has taught it to students in many parts of the world.
Brian has been the thirdgeneration leader of Ray White for over 50 years, and has taken the group from a small Brisbane office network to being a clear market leader across Australia and New Zealand. He very rarely talks about himself and his own decision-making
and breakthrough moments, despite the fact that it is a remarkable story from which we can learn so much.
By focusing on two of the most important lessons in modern history, and by analysing the key breakthrough decisions made by Brian throughout his career, Boris and Brian will explore what works and what doesn’t in decision-making, and the traps leaders often encounter. Boris and Brian will explore how leaders help others discover their potential, how to lift a low performing team into a high performing one, the importance of taking risks, and why it is so hard to learn from our mistakes.
If the growth and success of the various family businesses have, to date, been critical to enable investment into new solutions for our members, how do we ensure that this tradition continues? And with so many different choices as to where we should place our focus, how will we decide what is most important?
11.20AM | TELLING OUR STORY...AND WRITING OUR NEXT CHAPTER
Dan White
Our story has held us and our members together for 123 years. It remains unique, and as we have added to it every year, we have been able to attract and retain ambitious members and continually grow our market presence.
Over the past few years, we have focused on a number of the core elements of our story: delivering a family experience, empowering future leadership, delivering unique technology and insights, and ultimately creating more competition for our clients. The development of new
11.45AM | LIFE IN THE FAST LANE: DANIEL RICCIARDO ON HIGH PERFORMANCE, PRESSURE, AND LIFE AFTER F1
Daniel Ricciardo with Mel McLaughlin
Join Daniel Ricciardo, one of Formula 1’s most beloved and successful drivers, in conversation with renowned sports commentator Mel McLaughlin for an intimate discussion about the relentless pursuit of excellence at the highest level of motorsport.
Over his remarkable 13-year F1 career - featuring 257 races, 32 podiums, and eight winsthe Australian “Honey Badger” became known not just for his fearless late-braking moves and signature shoey celebrations, but for his unique ability to maintain infectious positivity while competing in one of the world’s most demanding sports. In this candid interview, Ricciardo will share insights from his journey from a shy 16-year-old meeting
his heroes in the Melbourne pit lane to becoming a main character on the global F1 stage, discussing what it takes to perform under extreme pressure, how to bounce back from setbacks, and the delicate balance between individual excellence and team success in a sport where milliseconds matter.
Expect honest reflections on the mental game required to compete at the pinnacle of motorsport, how he maintained his trademark humour and humanity while battling for victories, and his thoughts on transitioning from the adrenaline-fueled world of F1 to his next chapter - offering valuable lessons for anyone chasing their own checkered flag.
technologies and a determination to remain at the cutting edge has advanced our story and enlarged our potential. Ultimately, our story seeks to project a community and an environment in which to thrive and not be left behind.
How can we be better at telling our story? Are we taking advantage of it to build relationships with our members, the industry and our community? As we write our next chapter, how can we make sure it resonates with our customers?
12.30PM | LUNCH
BREAKOUT PROGRAM
SEE PAGES 17 - 61 FOR FULL SESSION DETAILS
BREAKOUT ONE 1:30PM
MARQUEE
Our tech odyssey: what is on our horizon?
Presenters: Michal Kot and Mark McLeod
BREAKOUT TWO 2:30PM
So you want to be a luxury agent?
Presenters: Vivien Yap, Ashley Bierman, Elliott Placks and Matt Lancashire
CENTRAL ROOM A ROOM 9
Stay relevant, stay ahead: become the trusted voice in your market
Presenters: Nerida Conisbee and Chris Kohler
Understanding ambition to empower the future generation
Presenters: Carey Smith, Tony Warland and Brett Graham
List, set, sellfour weeks in 45 minutes
Presenters: Kevin Chokshi, Alex Pattaro, Jason Atkinson, Pat Lapalapa, Sam Steele and Jeremy Tyrrell
Lessons in extreme leadership - Race to the South Pole (interactive lecture)
Presenter: Professor Boris Groysberg
BREAKOUT THREE 3:45PM
The pursuit of talent: leaders don’t waitthey chase
Presenters: Jason Andrew, Kim Olsen, Haesley Cush, Daniel Coulson, Shane Coote, Kris Cunningham, Matt Lindblom, Jason Spagnuolo and Flavia Ingegneri
The content strategy playbook: how to win customers across every digital touchpoint
Presenters: Shirley Tat and Todd Alexander
*The auctioneer competition semi-finals will be held in Room 4 during the breakout sessions. Please check the app for more details including times.
ROOMS
5 & 6 ROOMS 7 & 8
Creating a culture that cultivates talent: from onboarding excellence to longterm retention
Presenters:
Richie Lewis, Billy Scarfe, Mitch Peereboom, Christian Hamilton and Tameika McEvoy
How to lose your business in 10 days
Presenter:
Alex Heidenreich
Irresistible growth: be the one investors choose - and the one they stay with
Presenters: Emily Richardson, Danielle Antonello, Dan Sowden and Lisa Polsek
CENTRAL ROOM C ROOM 2
RWC - a bold new chapter: who we are now
Presenters: James Linacre and Luke Dixon
Show me the money: the various roads to building profitability
Presenters: Dave Simpson, Charles Caravousanos, Ashley Van Deyk, Andy Ebbett, Vanessa McKenzie, Rod Parkinson, Ben Faulks and Lisa Hyland
Unlock, optimise, excel: getting transformational results from your property management tech
Presenters: Ben White, Jess Densley, Ian Crawley, Michelle Lucas and Belinda Sinclair
The power of human connection
Presenter: Dr Ali Walker
Inside the RWC network: stories of success and strategy
Presenters: James Linacre and guests
4.30PM | CLOSE FOR THE DAY
Winning against the odds: leadership and innovation with America’s Cupwinning skipper
Presenter: John Bertrand AO
Inside the asset: how working on the property is changing everything
Presenters: Leteicha Wilson and Sam Christensen
CHARITY AUCTION
This August, we’re rallying the power of our network at Connect 2025 to raise vital funds for homelessness services across Australia and New Zealand. We’re proud to host a multi-tiered charity auction program as part of Connect 2025, with all funds raised supporting homelessness organisations across Australia and New Zealand.
LIVE IN-ROOM AUCTION
Tuesday 12 August, 9.45am
Get ready for energy, excitement, and epic prizes. On day two of Connect, Haesley Cush will take the stage to run our biggest live auction ever in front of 3,000 delegates. Bring your bidding game!
ONLINE AUCTION
Your chance to meet Daniel Ricciardo!
On Tuesday 5 August, you’ll have the chance to bid in an online auction for a once-in-a-lifetime meet and greet. Buckle upthis is going to be big. You’ve got to be in it to win it!
SILENT AUCTION
For location and interest specific prizes
Bid online before and during Connect to secure the win!
GIVE TO WIN CHALLENGE
Go in the running to win some truly incredible prizes, including a signed Daniel Ricciardo Enchanté cap, luxury hotel stays, 100,000 Virgin Velocity points, and more. Each ticket counts as one entry.
MONDAY 11 AUGUST | 7PM
Gold Coast Convention & Exhibition Centre
Dress code: black tie
TUESDAY
PROGRAM DAY TWO
9.00AM | MC WELCOME
9.05AM | ARE. YOU. READY?
Dr Jessica Gallagher
Jess Gallagher is the only Australian athlete - Olympic or Paralympic - to win medals at both Summer and Winter Paralympic Games. A phenomenal talent who has represented Australia in four sports (alpine skiing, athletics, track cycling, and rowing), Jess is a living testament to what’s possible when passion meets perseverance.
With Paralympic medals in three disciplines, Commonwealth Games gold, and 11 World Championship
9.45AM | CHARITY AUCTION
10.05AM | REIMAGINING WHAT’S POSSIBLE: EMPOWERING YOUR AI FUTURE
Melissa Clark-Reynolds
With a career spanning 25 years as a tech entrepreneur and CEO, Melissa Clark-Reynolds now brings her deep insight and strategic clarity to some of the most innovative organisations in the region - including her current roles on the boards of Wētā Workshop, Atkins Ranch, Alpine Energy, and Daffodil Enterprises.
10.45AM | MORNING TEA
A recipient of the Officer of the New Zealand Order of Merit for Services to Technology, Melissa is known for her fearless thinking, sharp foresight, and commitment to shaping a resilient, sustainable future. She helps businesses not just react to change, but anticipate and lead it, with a strong focus on decarbonisation, future-fit strategy, and navigating complexity.
podiums, Jess’s sporting career is awe-inspiring. Most recently, at the 2024 Paris Paralympics, she claimed silver in track cycling, having made the tough decision to prioritise the sport over rowing after qualifying for both.
Beyond the track, Jess is a qualified osteopath, a not-for-profit ambassador, and recipient of RMIT’s highest honour, an Honorary Doctorate in Social Sciences. Her story is one of relentless courage, elite achievement, and leadership that transcends sport.
11.15AM | LESSONS FROM THE 2018 THAI
Dr Richard Harris SC OAM
In 2018, the world held its breath as a young soccer team was trapped in a flooded cave in Thailand. When all seemed lost, Dr Richard Harris, cave diving expert, anaesthetist, and medical adventurer, stepped into the darkness. The mission: bring the boys out alive.
Richard’s courageous role in one of the most daring rescues of our time earned him international acclaim and the rare title of dual Australian of the
CAVE RESCUE
Year. But that was just one chapter in an extraordinary life of exploration, problem-solving, and pushing the limits of what’s possible.
From tracing the source of the world’s deepest underwater rivers to rescuing friends from impossible depths, Richard’s stories are as gripping as they are inspiring. His keynote is a masterclass in calm under pressure, team decisionmaking, and solving the unsolvable.
12.00PM | THE BLUEY STORY
Joe Brumm
There’s a reason why Australian accents are creeping into millions of American homes, why parents are secretly streaming episodes after their kids go to bed, and why “Dance Mode” has become a legitimate way to get through grocery shopping.
Joe Brumm, creator of the worldwide sensation Bluey, will be taking the
stage at Connect to talk about the global smash hit. In this session, Joe will unpack how a simple story about a six-year-old Blue Heeler grew into a cultural touchstone that’s reshaping how we think about family entertainment.
1.45PM | AN HONEST TAKE ON BUSINESS AND ENTREPRENEURSHIP IN 2025
Shelley Sullivan with Bianca Denham
Shelley Sullivan is redefining what it means to be a female founder in business. The mind behind Australia’s number-one selling cosmetics brand, MCoBeauty, Shelley transformed a six-product startup into a billion-dollar global powerhouse.
Earlier this year, Shelley announced her departure as CEO of the beauty
3.00PM | TRY AT ALL COSTS
Nedd Brockmann
Nedd Brockmann is the fastest ever Australian to run across the country, and second fastest in the world having completed the run from Perth to Bondi Beach. In just over 46 days and 4,000km - an astonishing 80km+ a day - he conquered Australia’s terrain and captured our hearts.
Nedd’s goal was to raise $1 million for the homeless charity, We Are Mobilise. After going viral on social media, he reached the iconic Bondi Beach on a
Monday afternoon and was welcomed by 10,000 Sydneysiders. His final total raised was $2.5 million, with $600,000 raised on the final day of his run.
Nedd’s relentless focus on never giving up and keep showing up has inspired the nation. His daily quote of ‘get comfortable being uncomfortable’ has resonated with all ages and demographics and is driving people and celebrities alike to take on new challenges.
brand, selling her remaining stake to DBG Health in one of the most valuable female-led M&A deals in Australian history. At the time of the acquisition, MCoBeauty was valued at over $1 billion. Shelley is now taking her entrepreneurial magic global, leveraging her impressive business expertise and skillset on international ventures.
3.45PM | CONFERENCE WRAP UP AND CLOSE Haesley Cush
TUESDAY 12 AUGUST | 6.30PM | THE STAR GOLD COAST
IN A GALAXY FAR, FAR AWAY...
Connect 2025 ends with a bang, launching its attendees out of this world. This year’s Connect afterparty will transport you to a futuristic, new age, fantasy world. From space suits, extra-terrestrials and cyborgs, to dystopian disco and mythical creatures, the (out of this) world is your oyster.
MONDAY 11 AUGUST 2025
1.30PM | MARQUEE
BREAKOUT ONE
MONDAY 11 AUGUST 2025
Our tech odyssey: what is on our horizon?
PRESENTERS:
Michal Kot CEO, NurtureCloud
Mark McLeod Chief Strategy Officer (Real Estate), Ray White Group
SUITED FOR: All delegates
We can proudly claim that our technology platform remains at the forefront of our industry. Pulse keeps us all connected as a family, while NurtureCloud’s playbook opens up new frontiers for business performance and unique customer value. Our One System curates and integrates essential products to enable us to move fast and efficiently.
But there is no finish line, especially when it comes to technology. With the emergence of AI and its huge potential, staying at the forefront will require even greater innovation and commitment to change.
This session will not only dive into new innovations that we have planned, but where we think the big breakthroughs might be coming and how we make decisions on where to place our bets.
MICHAL KOT CEO, NurtureCloud
Co-Founder and CEO at NurtureCloud, Michal is a seasoned tech leader renowned for his innovative prowess. With over 13 years of experience, Michal’s greatest strength lies in his ability to cultivate exceptional teams, fostering a culture of collaboration and innovation. His leadership has been instrumental in nurturing talent and driving the success of NurtureCloud.
MARK MCLEOD Chief Strategy Officer (Real Estate) Ray White Group
Ray White stalwart and performance expert
Mark McLeod brings 30 years of experience and intimate knowledge of the property industry. As the driving force behind the NurtureCloud rollout to the group, Macca has a deep understanding of how integral our tech is to our success. Working closely with the NurtureCloud and One System teams, Macca has a unique perspective of where we’re headed next in our technology journey, and how to continually improve the real estate lifecycle experience for our agents.
1.30PM | CENTRAL ROOM A
BREAKOUT ONE
MONDAY 11 AUGUST 2025
Stay relevant, stay ahead: become the trusted voice in your market
PRESENTERS:
Nerida Conisbee Chief Economist, Ray White Group
Chris Kohler Finance Editor, 9News Network
SUITED FOR:
All delegates
Join Ray White’s Chief Economist, Nerida Conisbee and Channel 9’s Finance Editor, Chris Kohler as they reveal the strategies that separate market leaders from the pack. Whether you’re scrolling social media or tuning into the morning news, these prolific household names are impossible to miss. Between the two, they have economic and financial commentary down to a science.
In this power-packed session, Nerida and Chris will expose how to master every touchpoint of the modern customer journey through engaging data insights from social scroll to “sold” sign. Walk away with Ray White’s secret weapon for transforming economic data into trust, authority, and the kind of results that make your competitors wonder what you know that they don’t.
NERIDA CONISBEE Chief Economist, Ray White Group
Nerida is one of Australia’s leading property experts. In her role as Chief Economist, Nerida provides objective, robust and quality analysis of the property market and economy. She represents Ray White to inform and influence key stakeholder groups across the residential and commercial sectors, in addition to advising major Australian government bodies.
Nerida works closely with industry partners to provide strategic vision and policy recommendations for the future of property in Australia.
Finance Editor, 9News Network
Chris Kohler is the Finance Editor across the 9News network. An experienced newspaper and TV journalist specialising in economics, interest rates, financial markets and property, you’ll see Chris on nightly broadcasts in all Australian states and territories and on his social media channels, where he has amassed more than one million followers.
CHRIS KOHLER
1.30PM | ROOM 9
BREAKOUT ONE
MONDAY 11 AUGUST 2025
Understanding ambition to empower the future generation
PRESENTERS:
Tony Warland Director, Ray White Queensland
Carey Smith
Executive Chairman, Ray White New Zealand
Brett Graham
Succession and Business Advisor, Ray White Group
SUITED FOR:
Business leaders
Future leaders
The Nova program has been integral to the success of many business owners looking to extend, grow or exit their business.
The program provides case studies on succession planning that have enabled growth in the current generation’s value and to empower the next generation. Its three aspects cover: identifying incline, understanding decline and reinvigorating the business lifecycle.
We’ll discuss how roles and structures allow for the harnessing of the growth of individuals and gearing your business from profitable to saleable. You’ll learn how to signal your intentions to possible succession partners.
01
TONY WARLAND
Director , Ray White Queensland
Tony Warland commenced his career with Ray White in 1989 and after a decade of real estate practice was given the opportunity to join the Ray White Queensland corporate team as a Business Development Executive. He was then relocated to Ray White New Zealand as the company’s National Trainer and Auctioneer for two years. On his return to Australia he worked on Special Projects throughout the group. In 2005, he was made a National Director of the group and was very proud to be appointed as the joint CEO of Ray White Queensland in 2009 and appointed the sole CEO in 2014. Tony is now the Queensland Director, working closely with Jason Andrew on key projects for the state.
CAREY SMITH
Executive Chairman, Ray White New Zealand
With an illustrious career spanning several decades, Carey ventured into the real estate industry at 17, laying the foundation for his remarkable journey. Throughout his professional tenure, he has significantly contributed to the esteemed Ray White Group, assuming various roles such as salesperson, franchise owner, and development manager. From 1998, Carey proudly served as the Chief Executive of Ray White’s New Zealand operations, guiding the company towards unprecedented growth and success. In 2022, Carey transitioned to Executive Chairman, a position that further strengthens the organisation’s leadership structure, solidifying its position as a frontrunner in the real estate industry.
Succession and Business Advisor, Ray White Group
Brett Graham is a highly experienced real estate professional with over 30 years in the industry. He began with Ray White in Cairns in 1987, advancing to leadership roles before moving into consulting in Auckland, where he helped grow a 17-office group into a 50-office franchise. In Christchurch, he led Ray White’s expansion across New Zealand. In 1999, Brett put his experience into practice, acquiring two small Sunshine Coast businesses and growing them to a network of eight storefronts, 11 businesses, 180 staff, and 2,000 managed properties. He introduced eight equity partners, with his final exit completed in February 2024. Brett has built and scaled profitable businesses, advised hundreds of offices and owners, and weathered multiple market cycles. Today, he’s one of the most sought-after advisors in leadership, business planning, and succession planning.
BRETT GRAHAM
1.30PM | ROOM 5 & 6
BREAKOUT ONE
MONDAY 11 AUGUST 2025
PRESENTERS:
Richie Lewis
Ray White AT Realty
Billy Scarfe
Ray White AT Realty
Mitch Peereboom,
Christian Hamilton and Tameika McEvoy
Ray White Wilston and Surfers Paradise
SUITED FOR: Business leaders Operations
Attracting top talent is just the beginning. The real challenge lies in creating an employee experience so compelling that your best people choose to stay and grow with you.
This session focuses on the post-hire journey: designing onboarding that sets people up for success, building culture that drives engagement, and implementing retention strategies that turn employees into long-term advocates. We’ll explore the systems, practices, and cultural elements that transform an office into one where exceptional talent not only wants to join, but actively chooses to build their career.
1.30PM | ROOM 5 & 6
RICHIE LEWIS Director of Sales, Ray White AT Realty
Ranked in the top three per cent of Ray White agents, Richie’s testimonials describe the attributes you would expect from a former NZ Police Sergeant with continued service in pastoral care. In 2023, he was appointed director of sales and was a finalist for REINZ Manager of the Year in 2024.
BILLY SCARFE
Operations, Ray White AT Realty
Billy brings a wealth of industry experience to his role on the operations and management team at AT Realty. Starting in administration before moving into real estate sales with an elite team, he quickly advanced to become one of the industry’s youngest branch managers, leading a team of 20+ salespeople. His in-depth knowledge of real estate systems and the Ray White tech stack allows him to effectively support AT Realty agents with their operational and technology needs.
Principal, Ray White Wilston |
Christian brings over nine years of dedicated experience in the real estate industry. Driven by a desire for absolute excellence, paired with his exceptional negotiation skills, Christian consistently achieves outstanding results for his clients. With a strong belief in giving back to the community and helping people in need, Christian conducts many charity auctions every year and partakes in successful fundraising events.
Principal, Ray White Wilston |
As the principal and owner of Ray White Wilston and Ray White Surfers Paradise, Mitch is renowned for his real estate acumen and his auctioneering prowess, having conducted over 8,000 auctions in his career. An Australasian Auctioneer finalist, Mitch’s auctions are high energy, high impact and he is widely considered one of the best auctioneers in the country.
Head of Agent Services, Ray White Wilston
Tameika oversees a team of professionals dedicated to supporting agents in all aspects of their business, including listing and sales administration, marketing, events, contracts, and compliance. With a strategic mindset and a commitment to excellence, Tameika ensures that agents receive the resources and assistance they need to thrive in a competitive market.
CHRISTIAN HAMILTON
Surfers Paradise
MITCH PEEREBOOM
Surfers Paradise
TAMEIKA MCEVOY
1.30PM | ROOM 7 & 8
BREAKOUT ONE
MONDAY 11 AUGUST 2025
Irresistible growth: be the one investors choose - and the one they stay with
PRESENTERS:
Emily Richardson
Ray White Rockhampton
Danielle Antonello and Dan Sowden
Ray White Maroochydore
Lisa Polsek
Ray White Ashfield -
Elevate Group
SUITED FOR:
Emily Richardson, Ray White Queensland’s number one BDM and the 2023–24 International BDM of the Year, shares her approach to handling fee objections, building rapport through powerful questions, and how momentum fuels consistent performance. A follow-up Q&A explores what she would prioritise as a property manager to grow and retain a portfolio - because true growth doesn’t come from new managements alone. You’ll also hear from two standout offices, Maroochydore in Queensland and Ashfield in New South Wales, as they reveal the retention strategies behind their strong results, delivered in sharp, high-impact segments with practical takeaways across customer service and communication.
EMILY RICHARDSON
Business Development Manager, Ray White Rockhampton
With eight years of real estate experience, Emily’s key role as Business Development Manager for Ray White Rockhampton sees her dealing with all aspects of the listing and leasing process. Emily thrives on the fast-paced office environment and is committed to providing exceptional customer service. She knows how to put clients at ease and ensure their requirements are promptly and professionally dealt with.
DAN SOWDEN
Director, Ray White Maroochydore
Dan is a seasoned and accomplished real estate professional with over 19 years of experience and a track record of successfully completing over 5,000 property transactions. With a team of 35 local property experts, Dan and his office at Ray White Maroochydore have become a staple in the community.
DANIELLE ANTONELLO
Head of Property Management, Ray White Maroochydore
Having worked in the industry since 2011 and Ray White Maroochydore since 2014, Danielle brings to the table a wealth of experience and knowledge. Danielle is an incredibly innovative and dynamic property manager, which saw her awarded both Queensland and International Property Manager of the Year for the Ray White Group in 2022.
LISA POLSEK
Property Manager, Ray White Ashfield - Elevate Group
Lisa, together with her husband Erik, established Ray White Summer Hill in 2011, an agency located in the heart of Summer Hill Village and servicing the surrounding area for both sales and property management. Lisa aims to treat people the way she would want to be treated, whether they be tenants, landlords, vendors or even just someone on the street. Lisa believes everyone deserves to be provided a great service, and above all listen.
1.30PM | CENTRAL ROOM C
BREAKOUT ONE
MONDAY 11 AUGUST 2025
RWC - a bold new chapter: who we are now
PRESENTERS:
James Linacre
Head of Commercial, RWC
Luke Dixon
Head of Institutional Capital & Research, RW Capital
SUITED FOR: RWC network
James Linacre and Luke Dixon will discuss the performance and progress of the RWC network over the past 12 months, highlighting achievements, milestones, and market conditions that have shaped the year.
They will outline the vision and strategic direction for the year ahead, from network performance metrics and new business highlights, this session will set the tone for where we’re headed.
JAMES LINACRE
Head of Commercial, RWC
James Linacre is Head of Commercial at Ray White Commercial (RWC), leading the group’s institutional and strategic growth across Australia and beyond. With a background in complex property transactions and infrastructure strategy, James combines private sector expertise with government advisory experience. Prior to RWC, he held roles at Cushman & Wakefield and advised the NSW Government on major property projects. At RWC, he leverages the group’s extensive network to deliver strategic, client-focused outcomes, reinforcing Ray White’s legacy of market leadership and innovation.
Head of Institutional Capital & Research, RW Capital
Luke joined RW Capital in 2024, having previously worked at AMP Capital where he was Head of Research & Investment Strategy across their real estate platforms for six years. Luke also sat as a voting member of the AMP Capital Investment Committee for real estate, approving more than $15 billion in transactions.
LUKE DIXON
2.30PM | MARQUEE
MONDAY 11 AUGUST 2025
So
you want to be a luxury agent?
PRESENTERS:
Vivien Yap
Ray White Dalkeith | Claremont
Ashley Bierman
Ray White Double Bay
Elliott Placks
Ray White Double Bay
Matt Lancashire
Ray White New Farm
SUITED FOR: Sales Associates Marketers
Learn what makes an exceptional agent in the luxury market and the back stories to some of our biggest sales.
Success in the luxury property market comes slowly. It is a genuine test of persistence and resilience to focus on a market where trusted relationships often take decades to form, and negotiations take many months to conclude. Customers expect white-glove service and meticulous attention to detail, and for their properties to be presented in a manner reflective of their grandeur.
As these properties are inherently challenging to value, generating interest and confidence in buyers to set new price records is a deeply honed and respected skill of our most successful luxury agents.
02
VIVIEN YAP
Principal, Ray White Dalkeith | Claremont
Recognised as one of Australia’s most talented real estate agents, Vivien Yap is the person homeowners turn to when they want their home sold by the best-of-the-best. She’s renowned for her enthusiasm, professionalism, and expertise in all aspects of real estate - because while her results are big, Vivien’s focus is like a laser beam. She’s passionate about each and every property she lists, whilst her honesty and integrity ensures her clients become clients for life.
ELLIOTT
Principal and Managing Director, Ray White Double Bay
Elliott Placks has led Ray White Double Bay, a top Eastern Suburbs agency, for over a decade. Known for his discretion, analytical approach, and family values, he’s the trusted agent for tightlyheld estates and prized waterfront homes. His negotiating skill helped secure one of Australia’s highest residential sales at $80 million. Elliott believes entrepreneurial thinking is key to adapting sales campaigns, maximising buyer reach, creating competition, and ultimately achieving premium prices.
ASHLEY BIERMAN
Director, Ray White Double Bay
Ashley Bierman has been a pre-eminent leader in the luxury real estate market since joining Ray White Double Bay in 2008. As the Director overseeing luxury sales across Sydney’s prestigious harbourside, beachside, and park side areas in the exclusive eastern suburbs, Ashley has earned a reputation for excellence, integrity, and recordbreaking results.
Principal, Ray White New Farm
Widely recognised as one of Australia’s leading real estate agents, Matt Lancashire consistently sells more than $275 million worth of property annually, negotiating many of Queensland’s most significant real estate transactions.
Matt holds the Brisbane house price record with the sale of 101 Welsby Street, New Farm for $20.5 million, closely followed by the sale of 1 Leopard Street, Kangaroo Point for $18.48 million.
MATT LANCASHIRE
PLACKS
2.30PM | CENTRAL ROOM A
BREAKOUT TWO
MONDAY 11 AUGUST 2025
List, set, sell - four weeks in 45 minutes
PRESENTERS:
Kevin Chokshi
Ray White Cheltenham
Jeremy Tyrrell
Chief Auctioneer, Ray White Victoria | Tasmania
Alex Pattaro
Head of Performance,
Ray White New South Wales | ACT
Jason Atkinson
Ray White Alliance
Pat Lapalapa
Ray White Mangere
Sam Steele
Head Auctioneer, Ray White New Zealand
SUITED FOR: Auctioneers Sales Associates
Auctions have been in our company’s DNA since 1902. We are so privileged that we have some of the industry’s best auction agents who have forged incredible sales careers using auctions as their preferred method of sale.
Join us for this incredible session gaining invaluable insights from our network’s leading auction agents on listing auction, setting the reserve and a live floorwork auction presentation. This is one you don’t want to miss.
KEVIN CHOKSHI
Director, Ray White Cheltenham
Kevin is one of Melbourne’s best auctioneers, with numerous happy vendors and many happy buyers! He’ll lead a campaign and captain the ship the entire way. Kevin can strategise the entire process from start to finish to ensure his vendors achieve the best result possible. Real estate has opened many doors for this young gun, but the one he values most has been the opportunity to meet all kinds of people. Relationships that he’s formed with clients he considers to be lifelong - he doesn’t believe in selling. He believes in nurturing relationships that span decades.
JEREMY TYRRELL
Chief Auctioneer, Ray White Victoria | Tasmania
Jeremy Tyrrell is a prominent auctioneer and the Chief Auctioneer for Ray White Victoria and Tasmania. He has been in the industry for over 20 years and has conducted thousands of successful auctions throughout his career. Jeremy has been recognised as a Master Auctioneer by the Real Estate Institute of Victoria (REIV) and has won the title of Victorian Senior Auctioneer of the Year in 2012 and 2013. He is also a regular speaker and trainer at industry events, sharing his expertise and insights with other real estate professionals.
Head of Performance, Ray White New South Wales | ACT
As the Head of Performance for Ray White New South Wales | ACT, Alex is dedicated to helping our agents sharpen their skills, maximise opportunities, and achieve outstanding results in an ever-evolving market. With a deep understanding of market trends and sales performance, Alex’s focus is on providing the right strategies, insights, and support to help our members reach their potential. Real estate isn’t just a career for Alex, it’s a passion. Seeing agents grow, build strong businesses, and achieve their goals is what drives him every day.
Sales Director, Ray White Alliance
Jason Atkinson hit the ground running when he began in real estate, and he hasn’t looked back since. Jason’s customers often refer to him as an allround great guy, but when it comes to negotiating it’s his confidence and professionalism that give him the edge. With a background in sales and service, backed by his ongoing and extensive market research, Jason constantly achieves the best prices for his clients.
ALEX PATTARO
JASON ATKINSON
A born-and-bred Aucklander with deep roots in South Auckland, Pat has proudly held the title of number one agent at Ray White Mangere from 2020 through 2025a result of relentless hard work, honest service, and unmatched commitment to his clients. As a key leader within the awardwinning Ray White AT Realty Group (REINZ Large Agency of the Year 2022–2024), Pat combines frontline sales experience with sharp strategy and mentorship, helping drive one of New Zealand’s most successful real estate teams.
As Head Auctioneer for Ray White New Zealand, Sam uses his immense experience to add to Ray White’s already stellar auction clearance rate. Having called thousands of auctions nationwide and sold billions of dollars in value, Sam understands the complexities of each individual transaction. An award-winning auctioneer, Sam uses his in-depth knowledge across all asset categories to ensure not only standout results for his clients but an enjoyable experience.
SAM STEELE Head Auctioneer, Ray White New Zealand
PAT LAPALAPA Sales Manager, Ray White Māngere
2.30PM & 3:45PM | ROOM 9
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PRESENTER:
Professor Boris Groysberg
Harvard
Business School
SUITED FOR: Business leaders Management
Based on one of the most famous and popular historical events, this lecture will explore how to think about team composition, goals, strategy and execution when aiming to achieve an unachievable goal. In the session we compare two leaders, their strategies, their executions, and how they assemble teams. The session has really clear insights into many great business practices.
This session will introduce a set of practical common tools, concepts, and principles that will enable participants to create a highly effective organisation as well as to compare and contrast different leadership styles. It will provide exposure to how different leaders deal with the challenges of strategy implementation, building high-performing and diverse teams, fighting silos, connecting expertise to serve a client, leadership and people management, and application of those lessons to the organisation.
PROFESSOR BORIS GROYSBERG
Harvard Business School
Boris Groysberg is a professor of business administration in the Organizational Behavior Unit at the Harvard Business School. Currently, he teaches courses on talent management and leadership in the school’s MBA and Executive Education programs. He has won numerous awards for his research, which focuses on the challenge of managing human capital at small and large organisations across the world. His work focuses, in particular, on how firms can achieve a sustainable competitive advantage by engaging employees in the implementation of business strategy.
2.30PM | ROOM 5 & 6
BREAKOUT TWO MONDAY 11 AUGUST 2025
How to lose your business in 10 days
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PRESENTER:
Alex Heidenreich
Executive Director, CyberCX
SUITED FOR: Business leaders Management Operations
Are you willing to gamble with your business? Are you unknowingly leaving your business open to financial and reputational damage? In this must-attend session, Alex Heidenreich, Executive Director from industryleading cybersecurity firm CyberCX, will bring to life and demonstrate real cyber risks facing real estate businesses. Alex will cover critical topics including evolving threat tactics, harm maximisation techniques (from the threat actors), and how real estate professionals are personally targeted. This session is relevant to every Ray White business, so please come along and discover how to protect the value NOT to lose your business in 10 days!
ALEX HEIDENREICH Executive Director, CyberCX
Alex is Executive Director at CyberCX with over 20 years of experience in Defence ICT, including service as a Special Forces officer in the SAS Regiment. He led 120 ICT specialists in delivering secure, high-reliability global telecoms systems. As a business leader and cyber security expert, Alex has deep experience in intelligence, offensive and defensive cyber operations, and regularly advises senior executives across industries on cyber readiness.
BREAKOUT TWO MONDAY 11 AUGUST 2025
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PRESENTERS:
Ben White
Ailo
Jess Densley
Ray White Warrnambool
Ian Crawley
REassist
Michelle Lucas
Ray White Lower North Shore
Belinda Sinclair Domain
SUITED FOR:
Property management network
Unlock the hidden potential of your existing proptech tools! This fast-paced session features three power-packed presentations from our proptech industry experts.
• Virtual assistant mastery: how to boost productivity and transform client experience through strategic VA integration with Ian Crawley, REassist and Michelle Lucas, Director of PM, Ray White Lower North Shore
• Real-world tech revolution: live case studies of how technology is transforming property management across our network with Ben White, Ailo and Jess Densley, Ray White Warrnambool
• Industry future-proofing: technology trends reshaping operational efficiency and consumer expectations
Walk away with practical strategies to maximise your current tools and elevate both your workflow and client experience.
2.30PM | ROOM 7 & 8
BEN WHITE
Co-founder and CEO, Ailo
Ben co-founded Ailo in 2017 and is responsible for overseeing the overall strategic direction along with the day-to-day operation of go-to market and operations. Prior to Ailo, Ben was CEO of Property Management at Ray White. He founded and built the company’s property management franchise offering, which now boasts the strongest growth and market share in Australia. He has published three books about the property management industry and how to build profitable businesses.
JESS DENSLEY
CEO, Ray White Warrnambool
Jess began his real estate journey in 2006 and has been coaching leaders and teams since 2015. Drawing on his personal experience having built one of Australia’s leading real estate businesses, Jess is highly regarded for integrity, experience and an outstanding track record for delivering real results. During his sales career, Jess was an Elite Business Leader, and his office was regarded as the number one Ray White regional office and Clients’ Choice.
BELINDA SINCLAIR
Head of Sales, Domain
Belinda Sinclair is the Head of Sales at Domain, bringing over 20 years of experience in the property industry. Throughout her 11+ years at Domain, she has led national sales strategies and managed large-scale teams, focusing on building strong partnerships and driving innovation in the real estate sector.
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IAN CRAWLEY
Director, REassist
Ian Crawley has over 30 years’ experience in business general management and business administration with six years as a selling principal building a property management business. Ian founded his first virtual assistant business in 2011 and through REassist has specialised in providing virtual assistants to the real estate industry for more than eight years.
MICHELLE LUCAS
Director - Property Management, Ray White Lower North Shore
Michelle has been working in real estate since 2008, building her career from the ground up across every facet of property management. Today, as a Director at Ray White Lower North Shore Group, she remains deeply passionate about reshaping industry perceptions. Her approach is built on two key principles: exceptional customer service and indepth market knowledge.
PRESENTERS:
James Linacre Head of Commercial, RWC
Top RWC performers for 2024/25
SUITED FOR: RWC network
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In this spotlight segment, we’ll hear directly from some of the network’s leading operators, sharing their reflections on the past year, of what worked, what challenged them, and what they see for 2025/26.
These short interviews will offer diverse perspectives from across markets, deal types, and business models, highlighting insights into their daily routine and what is fueling their performance to set them above the rest.
JAMES LINACRE Head of Commercial, RWC
James Linacre is Head of Commercial at Ray White Commercial (RWC), leading the group’s institutional and strategic growth across Australia and beyond. With a background in complex property transactions and infrastructure strategy, James combines private sector expertise with government advisory experience. Prior to RWC, he held roles at Cushman & Wakefield and advised the NSW Government on major property projects. At RWC, he leverages the group’s extensive network to deliver strategic, client-focused outcomes, reinforcing Ray White’s legacy of market leadership and innovation.
2.30PM | ROOM 2
BREAKOUT TWO
MONDAY 11 AUGUST 2025
Inside the asset: how working on the property is changing everything
HOST:
Leteicha Wilson
RWC Property Management Specialist
GUEST: Sam Christensen Director of Asset Management, Trident Property Advisory
SUITED FOR:
RWC asset management members
Business leaders
Gone are the days of property management being a back-office function. In this candid Q&A facilitated by Leteicha Wilson (RWC Property Management Specialist), Sam Christensen of Trident Property Advisory shares how his team is flipping the traditional fee model on its head - moving from rent-based percentages to tailored annual fees that reflect the true value of their service.
We’ll unpack how this shift is supported by a hands-on, asset management mindset, where the team works on the property, not just in it - strengthening relationships by delivering genuine value add outcomes, optimising real returns and keeping key revenue streams in-house.
Sam will also walk us through a real-life case study showing how this proactive, partnership-driven approach has repositioned an asset and reshaped the client relationship for the better.
If you’re ready to rethink how you charge, serve, and grow, this session is for you.
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LETEICHA WILSON
RWC Property Management Specialist
Leteicha has more than 10 years experience in commercial property management. She began working in the Ray White network at Ray White Commercial Robina in 2009 before becoming a Business Development Executive for RWC’s corporate team in 2021. Leteicha is incredibly passionate about supporting every member of our RWC property management group, from business leaders right down to those just starting their careers in the industry.
Director of Asset Management, Trident Property Advisory
Sam Christensen is a dedicated property professional and co-owner of Trident Property Advisory primarily overseeing the management division of the business as Director – Asset Management. He commenced with the firm in 2018 as a property manager after transitioning from a leadership role with a residential agency and quickly rose through the ranks first to director and then to equity co-owner. Sam brings a wealth of hands-on and service-driven management experience across the commercial, retail and residential asset classes. He has been fortunate to manage and oversee hundreds of properties across his career offering exposure to a broad range of investments. This diverse experience base has shaped the tailored service that he provides to tenants and landlords alike.
SAM CHRISTENSEN
3.45PM | MARQUEE
BREAKOUT THREE
MONDAY 11 AUGUST 2025
The pursuit of talent: leaders don’t waitthey chase
PRESENTERS:
Jason Andrew
CEO, Ray White Queensland
Kim Olsen
Ray White Kim Olsen Property
Haesley Cush
Ray White Collective
Daniel Coulson
CEO, Ray White New Zealand
Shane Coote and Kris Cunningham
Ray White Mairangi Bay | Milford
Matt Lindblom
CEO, Ray White South Australia | Northern Territory
Jason Spagnuolo and Flavia Ingegneri
Ray White Norwood
SUITED FOR: Business leaders Management Recruitment
Hear from our business leaders who are actively at the forefront recruiting and securing high performing agents.
Breaking all barriers and excuses of why time shouldn’t be spent on building a stronger business through recruitment, these business leaders are doing the work where it counts and are rewarded for their efforts. Walk away from this session with the process and the confidence to start winning the talent in your market.
JASON ANDREW
CEO, Ray White Queensland
Joining the Ray White Queensland team in 2020 in his role as CEO - Queensland, Jason principally works in providing leadership to Ray White’s network of offices throughout the state. He works with business owners to drive their market share, focusing on the key pillars of recruitment, auctions and performance. Jason also works closely with Ray White’s national resources to assist with the delivery of group solutions tailored for these markets.
KIM OLSEN
Principal, Ray White Kim Olsen Property
Kim Olsen is the Principal of Ray White Kim Olsen Property. A multi-awardwinning real estate agent, Kim’s guiding approach is about being real - providing real advice, real service and real results. A local to the community for many years, Kim has been an integral part of the local fabric, having raised her family in Clayfield and played a valuable role in local fundraising and community initiatives. This gives Kim an intimate knowledge of Clayfield and inner Brisbane north, having sold hundreds of properties in the area throughout this time.
HAESLEY CUSH
Principal, Ray White Collective
Haesley Cush is the CEO and co-partner with Matt Lancashire of Ray White Collective, comprising of Ray White New Farm, Ray White Bulimba, Ray White East Brisbane, Ray White Clayfield, Ray White Toowong, Ray White Projects (based in New Farm) and Living Here Cush Partners.
Over the last 30 years Haesley has sat at the forefront of Brisbane real estate. He is a multi-award winning auctioneer (calling over 10,000 auctions in his time), a columnist for the Sunday Mail and leads the Ray White Collective group which was recently awarded Ray White’s number one Queensland business.
3.45PM | MARQUEE
DANIEL COULSON
CEO, Ray White New Zealand
Since 2008, Daniel has forged a path in real estate that has seen him work at a ‘front-line’ level; firstly as a salesperson, then as an auctioneer, where he has personally auctioned in excess of 8,000 properties, being recognised on multiple occasions by both the Real Estate Institute of New Zealand as well as the Real Estate Institute of Australasia as the leading auctioneer. Having joined Ray White in 2020 as the company’s Chief Operating Officer, his progression to the role of Chief Executive Officer has been a natural transition, and now sees Daniel lead an organisation that is proud to combine 195 locally owned and operated businesses.
SHANE COOTE
Director, Ray White Mairangi Bay | Milford
With a reputation for exceptional service, expert negotiation, and outstanding results, Shane and his team have become a trusted force in the real estate industry. His clients rely on his ability to expertly manage the entire sales process, from initial consultation to final settlement. With a strong focus on marketing strategy and negotiation skills, Shane consistently achieves top-dollar results for his clients. Built on referrals and long-standing client relationships, Shane’s business is driven by a commitment to excellence. His dedication has earned him multiple accolades, including repeated Chairman’s Elite and Elite Performer awards.
KRIS CUNNINGHAM
Licensee Salesperson, Ray White Mairangi Bay | Milford
With over a decade of real estate behind him, Kris’s constant ranking as a top sales performer has been the by-product of an unwavering commitment to helping people first. Having vast first-hand market knowledge and proven negotiation skills, combined with a diploma in marketing and a background in graphic design, Kris has an experienced edge that consistently translates to rock-solid results.
MATT LINDBLOM CEO, Ray White South Australia / Northern Territory
With a father who ran a property valuation business, the real estate industry was always close to home for Matt. His professional career began in the fitness sector at just 19 years old, and by 22, he had purchased a gym franchise, growing it from 13 to 65 locations across Australia. Under his leadership, the business earned a place on the BRW Fast Franchise list for four consecutive years. Matt joined Ray White in 2016 as a Business Development Executive, and just six months later, was appointed state CEO. He assists principals with their businesses as well as our overall group with their real estate careers. A key part of Matt’s role is attracting top talent to the group - a crucial driver of Ray White’s continued dominance in the market.
JASON SPAGNUOLO Director, Ray White Norwood
From professional soccer player to Ray White South Australia’s number one sales agent three years running, Jason Spagnuolo knows the value of skill, clear communication, and harnessing the talent of a team. It’s this insight into people, combined with a passion for real estate, that has seen Jason emerge as a leader in the industry. A natural communicator, Jason’s strength lies in his warm friendly nature, his down to earth approach and his commitment to understanding and exceeding his client’s needs. Beneath that approachable, calm charisma, Jason is above all a driven agent who achieves very real results.
FLAVIA INGEGNERI
Recruitment Manager, Ray White Norwood
Flavia has been a core member of the Ray White Norwood | Grange | Campbelltown team since inception, bringing seven years experience in recruiting, training, and managing sales representatives in the exciting and fast-paced world of real estate.
With a strong desire for growth and to be challenged both as an individual and professional, Flavia undertook a variety of different roles in order to truly get a handle of the qualities people need to thrive in this industry. Not only does Flavia play an integral role in recruiting an array of talent, she’s also deeply involved with the ongoing upkeep of staff culture, well-being and retention.
3.45PM | CENTRAL ROOM A
BREAKOUT THREE
MONDAY 11 AUGUST 2025
The content strategy playbook: how to win customers across every digital touchpoint
PRESENTERS:
Shirley Tat
Global Head of Social Media, Canva
Todd Alexander Head of Marketing, Ray White Group
SUITED FOR: Marketers
Administrators
Developing a content strategy can be overwhelming. Where to start, what channels to use and what content to deliver across them all.
Join Canva’s Global Head of Social Media, Shirley Tat, as she explores the world of content marketing to elevate your omni-channel strategies, across social media, email, and digital marketing to deliver valuable consumer insights which drive engagement and results.
SHIRLEY TAT
Global Head of Social Media, Canva
Shirley is the Global Head of Social Media at Canva, overseeing all social media marketing, influencer partnerships and community engagement. She has over 18 years of industry experience in digital and social, working both agency side and in-house for some of the world’s most iconic brands including Coca-Cola, Nike, Airbnb, Microsoft, Dyson, Target and more.
TODD ALEXANDER Head of Marketing, Ray White Group
Todd Alexander is the Head of Marketing for the Ray White Group. With more than 15 years of experience spanning luxury hotels and real estate, Todd brings deep expertise in digital marketing, brand strategy, and creating authentic customer experiences. He leads the highperforming marketing team responsible for delivering quality, compliant services and support across the Ray White group, while also managing relationships with preferred suppliers. Todd’s insights are grounded in hands-on experience from within the network itself, having previously worked with one of Ray White’s flagship offices, Ray White Double Bay.
3.45PM | ROOM 5 & 6
BREAKOUT THREE
MONDAY 11 AUGUST 2025
Show me the money: the various roads to building profitability
PRESENTERS:
Dave Simpson
Head of Network Finance, Ray White New South Wales | ACT and RWC
Charles Caravousanos and Ashley Van Deyk
Ray White Upper North Shore and Ray White Northern Beaches
Andy Ebbett
Head of Network Finance, Ray White New Zealand
Vanessa McKenzie and Rod Parkinson
Ray White Whangarei
Ben Faulks and Lisa Hyland
Ray White Canberra
SUITED FOR: Business leaders Management
Success leaves clues…
10 years of conversations and experiences reveal exactly what drives exceptional office profitability. Discover the proven strategies that separate top performers from the rest - and how to implement them in your business.
Without these profit fundamentals, businesses struggle to weather market shifts and often find themselves left behind as competition intensifies.
DAVE SIMPSON
Head of Network Finance, Ray White New South Wales | ACT and RWC
Dave is a Chartered Accountant with over 15 years experience in finance across a number of industry sectors including banking, real estate and education. As Head of Network Finance, Dave will directly assist business leaders and high performing agents within the NSW | ACT and RWC network across a wide spectrum of finance from business acquisitions, board meetings and structuring your business for success through to providing industry leading benchmarking.
CHARLES CARAVOUSANOS
Director and General Manager, Ray White Upper North Shore and Ray White Northern Beaches
Charles’ extensive experience at the cutting edge of brand management, business development and client services provides him with the perfect skill set for overseeing the ongoing growth and success of Ray White Upper North Shore and Ray White Northern Beaches. Over 25 years in the business with 20 as a partner in a leading franchise of five agencies spread across the North Shore, he has built his career from the foundations of a skilled negotiator, a revered strategist and an accomplished business builder. As the group director, his drive, passion and relentless goal-oriented work ethic permeates the whole team, inspiring those around him.
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Associate Development Manager, Ray White Upper North Shore
Starting her career on the front line of real estate and then working her way from an associate to a licensed real estate agent, Associate Development Manager Ashley Van Deyk developed a wealth of experience prospecting, listing and selling before honing her skills as a sales director in the training and mentorship space. Ashley’s professionalism and leadership is unparalleled. Approachable and encouraging, she treasures the fulfilment that comes from delivering personalised advice and coaching and mentoring her associates. Her priority is to ensure each staff member flourishes in the area they are most passionate about.
ASHLEY VAN DEYK
3.45PM | ROOM 5 & 6
ANDY EBBETT
Head of Network Finance, Ray White New Zealand
Andy is a member of Chartered Accountants Australia & New Zealand (CAANZ) and joined Ray White after 10 years working in public practice for various accounting firms, predominantly working with small to mediumsized businesses. Before this, he spent 10 years in Spain running his own business, so he understands the challenges faced by business owners in their day-to-day operations. Andy loves the challenge of enhancing the financial performance of the Ray White group and partnering with business owners to help them interpret their numbers and identify the key drivers that will impact their financial and personal success.
Licensee Agent/Director, Ray White Whangarei
With a strong background in the real estate industry, and as a keen investor herself, Vanessa possesses a powerful combination of old fashioned business ethics and a thoroughly modern understanding of the regional property market. Vanessa has been in the real estate field since 1991, starting as an office junior straight out of school. Vanessa’s enthusiasm, flawless work ethic and drive saw her shoot quickly through the ranks, working straight to the top as a director of the company.
Director, Ray White Whangarei
Rod Parkinson is a highly experienced and skilled business leader with a strong background in both the legal and banking industries. As the CEO of a law firm for 3.5 years before joining Ray White, he has demonstrated his ability to successfully lead and manage a team, as well as his expertise in the legal field. Prior to that, Rod spent 25 years in banking, the last 12 of these in leadership roles at Westpac Bank. He has developed a deep understanding of financial operations and gained valuable experience in customer service and business development.
VANESSA MCKENZIE
ROD PARKINSON
LISA HYLAND
CEO - Property Management, Ray White Canberra
Lisa joined Ray White Canberra in mid 2017, having worked in a Senior Property Management role for the past 10 years in Canberra. Lisa has an extensive knowledge of the marketplace, and an absolute passion for ensuring that investors receive the highest standard of client care. As CEO of Property Management, Lisa is in a unique position to ensure that every new client of the business has a positive experience in transitioning the management of their investment to Ray White Canberra.
BEN FAULKS Chairman, Ray White Canberra
Ben has built a business based around five key defining points of difference in the Canberra real estate market; customer experience, great culture and environment, auction excellence, consistent systems and processes, and a caring and nurturing approach to supporting their team. Ben is known for his immense passion for real estate and personal drive, a genuine desire to help other people, and a willingness to work hard. He has learnt that real estate is a unique industry full of opportunity.
3.45PM | ROOM 7 & 8
BREAKOUT THREE
MONDAY 11 AUGUST 2025
The power of human connection
PRESENTER: Dr Ali Walker
SUITED FOR:
All delegates
In the world of real estate, success is built on strong relationships between clients and teams, and understanding the science of human connection is paramount.
Enter Dr. Ali Walker - a Human Connection Scientist with a PhD in group dynamics. Dr. Walker brings a wealth of experience and specialises in dissecting the intricacies of social relationships, leadership, motivation, and conflict resolution.
In this session, Dr. Walker will delve into:
• Human connection: exploring how our interactions influence well-being and professional success
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• Social relationship health: understanding the impact of relationships on mental and physical health
• Leadership: identifying traits of effective leaders and how to cultivate them within teams
• Motivation: unpacking what drives individuals and how to harness this for team performance
• Conflict conversations: providing tools to navigate and resolve conflicts constructively Dr. Walker’s approach is both insightful and practical, offering actionable strategies to enhance team dynamics and client relationships. Prepare to be inspired - and equipped - with the tools to build stronger connections and lead with confidence in an ever-evolving property landscape.
DR ALI WALKER
Human Connection Specialist | Founder of Ality
Dr Ali Walker is a Human Connection Scientist and Mediator. Originally a criminal lawyer, Ali has a PhD in group dynamics from the Australian National University. Ali is Adjunct Faculty at the Australian Graduate School of Management (AGSM) at the University of NSW Sydney, and the founder of Ality - an organisation dedicated to helping people connect their personality to their purpose. At Ality, she uses her PhD research to develop personality assessments that identify connection types and motivational drivers in relationships, teams and leadership.
MONDAY 11 AUGUST 2025
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PRESENTER:
John Bertrand AO
SUITED FOR:
All delegates
Join legendary skipper John Bertrand AO, the man who led Australia to its historic 1983 America’s Cup victory, as he explores what it takes to break boundaries and redefine what’s possible. John dives deep into the psychology of elite performance, underdog grit, and the unrelenting pursuit of excellence.
In a world where commercial property and technology are evolving at breakneck speed, John unpacks how the same principles that shattered a 132-year American winning streak can apply to your business. This is a rare opportunity to hear first-hand from a global icon on harnessing success in high-stakes environments.
Perfect for professionals navigating the intersection of property, performance, and progress, this session will challenge how you think about leadership, disruption, and the future of our industry.
JOHN BERTRAND AO
International sportsman, businessman and philanthropist
John Bertrand AO skippered Australia II to victory in the 1983 America’s Cup, ending 132 years of U.S. dominance in what was hailed as Australia’s greatest team sporting achievement. A triple world sailing champion, he competed in five America’s Cups and two Olympics over 25 years. He holds degrees from MIT and Monash University and has an Honorary Doctorate from Victoria University. John is a successful entrepreneur across marine, property, and media industries, including cofounding a digital media company listed on NASDAQ. As President of Swimming Australia (2013–2020), he led a dramatic turnaround, culminating in a record-breaking swim team performance at the 2021 Tokyo Olympics.
