RAN March 2024

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March 2024

Retail Associates and Team Members — the Real Heroes

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N THE HUSTLE AND BUSTLE OF EVERYDAY LIFE, AMIDST THE SHELVES STOCKED with goods and the flurry of transactions at the checkout counter, it’s easy to overlook the profound impact that retailers and their teams have on our communities. Yet, beyond the façade of business as usual, lies a narrative of resilience, compassion, and unwavering dedication to the well-being of our neighborhoods. If you really look at the cross section of retail in Nevada, it encompasses general merchandise, pharmacy, and grocery stores—fulfilling the essential needs of families while nurturing a skilled and educated workforce. Over my years as the president and CEO of the Retail Association of Nevada, I’ve had the privilege of witnessing firsthand the pivotal role played by retail associates and team members in our communities. Retailers are not merely purveyors of products;

By Mary Lau, RAN CEO

Mary Lau big or small, they are the unsung heroes of our communities, essential for their functioning and vitality. Contrary to the misconception that retail jobs are merely entry-level positions, the retail sector serves as a gateway to education and professional development for countless individuals. If you take the time to look at the incentives offered to work at various national retail chains, you will see a heavy investment in education opportunities for our team members. Many families can talk about how retail employment paid for most

of their college or training in a profession of their choice. Many Main Street retailers are known for treating their employees like family, offering their staff flexible schedules and training in specialized fields. Retail employment offers a pathway to upward mobility and personal growth. Retail opportunities never stop at just one job. Beyond the confines of the store, retail associates Continued on page 2

INSIDE Celebrating Our Community Heroes..................2 Industry Updates.....................4 Beyond Dispensing Medication: Pharmacies are Public Health Educators..................................5 Choosing Leaders in a Polarized Era......................8 National Association of Chain Drug Stores Releases State-by-State Data Underscoring America’s Support for Access to Pharmacist Provided Care...........................9


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