GLS Tank Manufacturing Company Case Study About Rostfrei Steels Pvt Ltd “PATIENCE IS POWER….!” Customer Quote. Case Study About Rostfrei Steels Private Limited? Tank Manufacturing Company. Provides MS Tanks Place of GLS Tanks. Working since 5 years together/New experience.
Executive Summary:As a customer ,got a bad quality and damaged product .Hence ,after a long wait and late delivery the product has been received. After checking the product the product has been –Damaged ,Lack of good product quality used during manufacturing ,Leakage problem ,Nut and bolt galvanization. After trying to contact to discuss issues related to it then, no response to any call .
Rostfrei Steels Private Limited:It’s been working together for 5 years .Received delivery out of time and with low quality manufacturing product ,Nut and Bolt are galvanized. Since the product been check no response from your company. Unaccepted response from your company.
Discussion:Firstly, after being working with a 5 years experience company one should not take the work for granted ,so they can’t take our delivery/order for granted. After the product been received the product should be checked on out of time so as to Create more further problems created related order/delivery.
Findings:The problem created was due to lack of concentration on work by employee. The maintenance team work has not been done on time, due which the checking of the product not done on work so the problem of leakage has been found after implementing the GLS Tank, which been a big issue. One should be in touch/up to date towards the mails and maintain of the work.
Conclusion:One should work on time in which employee should be concentrated/alert about mail, meetings, etc., towards the order which been ordered. After the product been received and the product being damaged and galvanized the solution is to directly consult with the Chief of the company and to discuss about the issue and try to solve it with patiently. After been not receiving response from company consult to owner to complain about the issues regarding order and consult to say about loss which you have to face. And in case the situation going serious appoint a lawyer to take action against them.
Result:Due to late delivery the issue of being ,unaccepted losses we had faced. And now being received the bad, damaged, galvanized product the loss being in a big number. Want response as soon as possible before issue become as serious it should not be.
5 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0
2017
2018
2019
Loss in 2020.
2020