product manual
2023 / 2024
REISA LODGE & AMAZING TROMS
WINTER SEASON
Our region and location
Reisa Lodge
Amazing Troms
How to get here
Accommodation
Winter activities
Northern light experience
Snowmobile safari
Snowshoe tour
Snowmoskiing
Ice fishing
Ice climbing
Whale watching
Dog sledding
Price list
Winter packages
Terms and conditions Contact
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TABLE OF CONTENT
OUR REGION AND LOCATION
We are located far behind the Arctic Circle of Norway, in the beautiful and wild valley of the Reisa River close to the Reisa National park.
Our specific location offers extraordinary range of traditional, but also quite unique outdoor-sport or nature-based activities. From hard-core adrenaline-fuelled adventures to the simple peaceful soul-healing touch of purest Nature. Add silence, clean rivers and lakes, fresh air and absolute solitude and you start to understand how powerful healing place this is.
We at Reisa Lodge together with our partner Amazing Troms are here to help you to experience all of it. It’s our pleasure to show you the best of what our unique arctic playground has to offer.
Check our position on the map : HERE
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REISA LODGE
Reisa Lodge is a luxurious lodge situated in the Reisa Valley. Perched by the Reisa River, we are ideally situated to offer direct access to the wonderful Reisa National Park, with all the extraordinary experiences that await you here. Whatever you are looking for, from adrenaline experiences to simple peace and solitude. Here you can relax far away from the crowds deep in the forest surrounded by amazing nature.
www.reisalodge.com
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AMAZING TROMS
Amazing Troms is your complete tour provider. We have a wide variety of tours and activities to fit your wishes in different categories. Complete day tours, single activities or tailored packages for large or small groups. We offer high quality tours and activities with local guides. We in Amazing Troms puts the safety of our guests first, and focus on that our activities is and feels safe.
www.amazingtroms.com
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REISA LODGE
HOW TO GET HERE
We are located in the municipality Nordreisa in the Lyngenfjord region. About 3 hours from Tromsø City by car/buss and 25minutes with airplane (Sørkjosen airport). From Alta City and airport the travel time to Reisa Lodge is approx 2 hours. We have pick-up point for guests staying at Reisa Lodge at Sørkjosen airport.
Here are some of the options to get here:
TROMSO CITY ALTA CITY SORKJOSEN AIRPORT
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- THE ARCTIC ROUTE -
In winter season, daily departures from Tromsø and Alta City to our place, Nordreisa/Sørkjosen. Easy, cheap and eco-friendly transport from the surrounding cities (Tromsø and Alta) to the districts. Amazing Troms is a supplier for The Arctic Route and can book tickets directly.
- FLIGHT -
Tromsø (TOS) airport is the most convenient airport for the region and has the most frequent departures from Oslo (OSL). Alta (ALF) and Bardufoss (BDU) are other possibilities
Sørkjosen (SOJ) is a small airport in our town center, and offers daily connections with Widerøe to/from Tromsø City.
- BUS -
Bus 150 (Tromsø - Alta) and 160 (Tromsø - Storslett), has daily departures all year, and is a reliable and environmentally friendly option. Check www.fylkestrafikk.no for more information.
- HURTIGRUTEN/HAVILA KYSTRUTEN -
Combine a cruise with the Coastal Steamer Hurtigruten/Havila with a visit at Reisa Lodge. The port of call closest to Nordreisa, is Skjervøy, and Hurtigruten/Havila has daily calls to this harbour. Check www.hurtigruten.no and www.havilakystruten.no for more information.
We can arrange transport from Skjervøy to Reisa Lodge.
- RENTAL CAR -
If you arrive by plane in Tromsø or any other airport near our region, you can rent a car at Avis, Hertz or Budget. In winter it is dark, often a lot of snow and slippery roads, so please take this into consideration.
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ACCOMMODATION
- SUITS / ROOMS -
Our suites are all exquisitely and tastefully furnished in the classic Norwegian style. Many of our suites offer breathtaking views across the Reisa River, with the spectacular mountains of Reisadalen towering behind.
The lodge offers six separate rooms and one apartment with two bedrooms and one kingsize bed, fireplace room, own restaurant, a Bivrost bar and a large rooftop terrace with jacuzzi
All our rooms have private bathroom, free WI-FI, king-size bed, places to sit and relax and TV.
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- PRIVATE LODGE -
The whole lodge can be booked for a private group. As an self-catering option, or with chef and staff.
- RESTAURANT -
Our restaurant with a direct view of the Reisa River offers 30 seats. Our chef works with the finest local ingredients to create a range of delicious local dishes, prepared according to your wishes. The restaurant can also be used for special events, celebrations, company meetings or teambuildings.
- BIVROST BAR -
Bivrost bar offers a variety of delicious spirits distilled from local, arctic ingredients. The local distillery Bivrost is the northernmost distillery in the world. We work in close cooperation with Aurora Spirits, and are proud to be their ambassador.
- FULL BOARD -
In our packages we offer full board to our guests.
Including: breakfast, lunch and dinner. Alcohol is not included, sold separate
- SELF CATERING -
Guest can book only rooms, with the possibillity of self - catering in one of our kitchen.
- JACUZZI -
The Jacuzzi is located on the open-air roof terrace and offers a direct view of the Reisa River and the surrounding mountains. Is a nice spot to relax and see the northern lights. The jacuzzi offers space for 8-10 people.
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WINTER ACTIVITIES
Majestic snowy mountains, frozen river and fishing lakes, cool icefalls, best snowmobile tracks in Norway, loads of skiable powder snow for 6 months a year, full of wildlife, hidden far behind the Arctic circle, under the northern lights, full of silence, darkness, special atmosphere and solitude… This is how our wild Reisa valley could be described in winter. Welcome to the best arctic winter playground!
OUR ACTIVITIES:
Northern light tours / Snowmobile safari
Snowshoe tours / Snowmoskiing
Ice fishing / Ice climbing
Whale watching / Dog sledding
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NORTHERN LIGHT EXPERIENCE
We are ideally located in a wild wide valley without any light pollution. This makes it one of the best Scandinavian locations to observe northern lights. We offer special evening and night activities, during which you might be lucky to see the green dancing queen.
Depending on your taste, preferences and difficulty, we can take you to a few special viewpoints near the lodge, or near the coast.
We offer easy activities suitable for families and the elderly but also more adventurous for active people.
NORTHERN LIGHT ACTIVITIES
Snowshoe trip
Snowmobile trip
Aurora photo hunt
Season: October - April
NET PRICE: FROM 1402 NOK
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SNOWMOBILE SAFARI
Close to Reisa Lodge, we are very priviledged to find Norway’s best snowmobile trails. We offer two options for a trip on a snowmobile - a daylight trip in a beautiful surroundings of the Reisa valley or evening trip during which we search for the Northern Lights. You can share a snowmobile with a partner, and change between the driver and passenger role or go on one snowmobile with our guide.
BASIC INFORMATION
Season: January - May
Duration: 3 - 5 hours
Self - driven tour
Daylight tour / Northern light tour
NET PRICE: 1955 NOK
WHAT IS INCLUDED
Local guide: Norwegian / English speaking
Thermal suit + Gloves and hat
Winter boots
Light lunch, hot drink and snacks
Safety review and practical training
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SNOWMOBILE SAFARI - SLEDGE
Close to Reisa National Park, in Norway's finest snowmobile trails, we travel deep into the mountains to ice-covered fishing lakes on an adventurous snowmobile sleigh ride. Enjoy the scenery of arctic wilderness, snowy landscape and ice-covered lakes from the comfort of our secure and weather protected sleigh.
BASIC INFORMATION
Season: January - May
Duration: 3 -5 hours
Daylight tour / Northern light tour
NET PRICE: 1800 NOK
WHAT IS INCLUDED
Local guide: Norwegian / English speaking
Thermal suit + Gloves and hat
Winter boots
Light lunch, hot drink and snacks
Safety review and practical training
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SNOWMOBILE SAFARI - NORTHERN LIGHT
Close to Reisa National Park, through a breathtaking scenery, we travel into the Arctic mountains in search of the magical Northern Lights. A snowmobile ride into the mountains, away from all light pollution is the best option to see the dancing Aurora. The cold and dry highland climate in the mountains close to Reisa National Park, provides the best conditions for experiencing the spectacular Aurora Borealis. Hunt the Northern Lights with an exciting ride on a snowmobile, or in the sleigh.
BASIC INFORMATION
Season: January - May
Duration: 3 -5 hours
Self - driven tour / Sledge tour
Evening / Northern light tour
NET PRICE: 1955 NOK
WHAT IS INCLUDED
Local guide: Norwegian / English speaking
Thermal suit + Gloves and hat
Winter boots
Light lunch, hot drink and snacks
Safety review and practical training
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SNOWSHOE TOUR
Snowshoeing is a fantastic way to experience the beautiful Reisadalen or surroundings, whether in the forest, on the coast or in the mountains. We offer several options for a snowshoe trip. Depending on your preferences and difficulty, we can take you to a few special viewpoints that offer a beautiful view of the surrounding nature. During the trip we will make a fire and serve hot drinks and local snacks.
BASIC INFORMATION
Season: December - May
Duration: 3 - 4 hours
Daylight tour / Northern light tour
Adventure snowshoe mountain hike
NET PRICE FROM: 1402 NOK
WHAT IS INCLUDED
Local guide: Norwegian / English speaking
Snowshoes and poles
Thermal suit + gloves and hat
Winter boots
Snacks and hot drinks
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SNOWMOSKIING
Snowmoskiing is a combination of 2 extremely fun activities. Skiing and snowmobiling. Driving the snowmobiles is literally part of the culture in our rough cold region. This traditional way of transport will allow you to enjoy more amazing skiing lines in one without have to climb up the mountains using own power. In between the ski runs you can enjoy local snacks and hot drinks by the fire.
BASIC INFORMATION
Season: February - May
Duration: 4 - 6 hours
Day trip / Evening trip
Expedition / Multiday arctic trip
NET PRICE: 2550 NOK
WHAT IS INCLUDED
Local guide: Norwegian / English speaking
Transport by snowmobile
Snacks and hot drinks
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ICE FISHING
On our family friendly ice fishing trip, you will be fishing on an easily accessible frozen freshwater lake in Reisa Valley located about 5km from Reisa Lodge. Our experienced guide will teach you all the tricks about this traditional and very popular local activity. Enjoy the beatiful scenery, surrounded by mountains while relaxing with hot beverages and local snacks by the fire.
ICE FISHING ACTIVITIESWHAT IS INCLUDED
Season: December - April
Duration: 3 hours
Location: Reisadalen
NET PRICE: 1402 NOK
Local guide: Norwegian / English speaking
Thermal suit + Gloves and hat
Winter boots
Snacks and hot drinks
Ice fishing equipment
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SNOWMOBILE & MOUNTAIN ICE FISHING
A local tradition is to travel deep in the mountains by snowmobiles to what we call the «vidda». Here we have our secret spots on different frozen freshwater lakes, where we try our luck with ice fishing. Join our full day, family friendly ice fishing trip deep in the mountains above Reisa Valley. During the trip we will make a fire, cook local food and serve hot beverages. Will you bring the fishing luck?
ICE FISHING ACTIVITIESWHAT IS INCLUDED
Season: January - May
Duration: 3 - 5 hours
Location: Finnmarksvidda
NET PRICE: 2550 NOK
Local guide: Norwegian / English speaking
Thermal suit + Gloves and hat
Winter boots
Snacks and hot drinks
Transfer by snowmobile
Ice fishing equipment
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ICE CLIMBING
Reisa valley offers one of the best ice climbing playgrounds in Norway. Here you will find aesthetic frozen waterfalls everywhere. There is nobody better to introduce you to vast opportunities of ice climbing in Reisa valley, then one of our local guides. The valley offers simple and easily accessible climbing routes for total beginners, as well as more complex and demanding routes for advanced climbers.
BASIC INFORMATION
Season: December - mid April
Duration: 3 - 5 hour
Location: Reisadalen
NET PRICE: 1955 NOK
WHAT IS INCLUDED
Local guide: English speaking
Winter boots
Climbing equipment
Snacks and hot drinks
Safety review and practical training
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WHALE WATCHING
On this spectacular Fjord Cruise we will search the beautiful Norwegian Fjords for one of the largest mammals in the world! The sea areas off Skjervøy, north of Tromsø, are the whales’ hunting grounds. By using a medium sized boat, we can get close and personal with the whales while respecting these magnificent animals and not disturbing their feeding. We use a medium sized boat, RIB or closed cabin for our trips. We enjoying snacks and hot beverages while we search for the whales.
BASIC INFORMATION
Season: November - January
Duration: 3 hours
Group size: 3 - 8 person
NET PRICE: 2635 NOK
WHAT IS INCLUDED
Local guide: Norwegian / English speaking
Safety equipment
Snacks and hot drinks
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DOG SLEDDING
Enjoy the stunnig winter landscape on a unique dogsledding tour. Control your own dog sled during a ride through the winter landscape of the Reisa Valley. On this trip, everyone will get the opportunity to manage the team. During the trip, we stop at our wilderness camp and enjoy hot food and drink.
DOG SLEDDING ACTIVITIES
Season: January - May
Duration: 3 hours
Daylight tour
Evening / Northern light tour
NET PRICE: 2380 NOK
WHAT IS INCLUDED
Local guide: Norwegian / English speaking
Thermal suit + Gloves and hat
Warm local meal
Snacks and hot drinks
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PRICE LIST
Accommodation & Food & Transfer
PRICE LIST
Winter
CHILDREN PRICING
- children (2-12 years old) - half price (accommodation, food, activities), extra bed available
- infants/ children 0-1 year old is free of charge
24 *Price in NOK NETRATE SEASON Northern Lights tour 1402,- October – April Snowshoe tour 1402,- December – May Ice Fishing on freshwater lake 1402,- December – April Snowmobile “self-driven” (daytour + Northern light) 1955,- January – 4th May Snowmobile Sledge (daytour + Northern light) 1800,- January – 4th May Snowmobile & Ice fishing in mountain 2550,- January – 4th May Ice-climbing 1955,- December - mid April Snowmoskiing 2550,- February - May Husky Dogsledding - with transfer 2380,- January – 4th May Whale Watching - with transfer 2635,5th November - 25th January *Price in NOK / per room/person NETRATE Mollis suite (apartment) 4207,5,Standart suite 2168,Full-board 1050,Airport transfer 600,- p. person
activities
WINTER PACKAGES
Season: November - May
except 23. 12. 2023 - 02. 01. 2024
- BASIC INFORMATION -
All our packages is set-up with flights from Tromso city to Sorkjosen airport (not included, Tour operator need to book flights). Transfer from Sorkjosen airport to Reisastua Lodge is included in package offers. Other means to get clients to Nordreisa county and Reisastua Lodge is possible, look under section «how to get here».
- ADDITIONAL OFFER -
Activities that are not included in the package offer, but are available to book for your clients in the nearby area, and are in season. We highly reccomend booking additional offers, if of interest as early as possible. In the main season activities can be fully booked.
- ARRIVAL / DEPART -
Arrival Sorkjosen airport: Sunday/Monday: 13:10 or 20:02
Departure Sorkjosen airport: 07:00 or 20:20 all departure days
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THE ACTIVE ARCTIC EXPLORER - 3 NIGHTS
Snowmobile Safari «Self driven», Ice-climbing & Daylight Snowshoe/hike
Season: December – April 30th
- INCLUDED -
- 3 Nights at Reisa Lodge with full board
- Ice-climbing beginners
- Snowmobile Safari «Self driven» (if not snow, replaced på husky dogsledding)
- Arctic Daylight snowshoe/hike
- Outdoor Jacuzzi – Northern Lights
- Airport transfer (Sorkjosen)
- Equipment package (winter clothing, headlamps, etc)
- NOT INCLUDED -
- Alcohol
- PRICES NETRATE-
NOK 13 914,- per person in double room. (single room supplement NOK 3252,-)
- ADDITIONAL «active» offers -
- Snowmobile Northern lights chase
- Snowmoskiing
- Husky dogsledding
- Whale Watching RIB
- Rental car NOK 1750,- pr day
All other activites in product manual, that are in season
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THE ACTIVE ARCTIC EXPLORER - 4 NIGHTS
Ice-climbing, Snowmobile Safari «Self driven» & Daylight Snowshoe/hike
Season: December – April 30th
- INCLUDED -
- 4 Nights at Reisa Lodge with full board
- Ice-climbing «beginners»
- Ice-climbing «advanced»
- Snowmobile Safari «Self driven» (if not snow, replaced - husky dogsledding)
- Arctic Daylight snowshoe/hike
- Outdoor Jacuzzi – Northern Lights
- Airport transfer (Sorkjosen)
- Equipment package (winter clothing, headlamps, etc)
- NOT INCLUDED -
- Alcohol
- PRICES NETRATE-
NOK 17 995,- per person in double room. (single room supplement NOK 4336,-)
- ADDITIONAL «active» offers -
- Snowmobile Northern lights chase
- Snowmoskiing
- Husky dogsledding / Whale Watching RIB
- Rental car NOK 1750,- pr day
All other activites in product manual, that are in season
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ARCTIC ADVENTURES - 3 NIGHTS
Northern lights, Snowmobile Safari «Self driven» & ice-fishing
Season: January – April 30th
- INCLUDED -
- 3 Nights at Reisa Lodge with full board
- Northern Lights activity
- Snowmobile Safari «Self driven»
- Ice-fishing
- Outdoor Jacuzzi experience
- Airport transfer (Sorkjosen)
- Equipment package (winter clothing, headlamps, etc)
- NOT INCLUDED -
- Alcohol
- Activity on departure day
- PRICES NETRATE-
NOK 13 361,- per person in double room. (single room supplement NOK 3252,-)
- ADDITIONAL «active» offers -
- Snowmobile Northern lights chase / Snowmobile & mountain ice-fishing
- Ice climbing / Snowmoskiing
- Husky dogsledding / Whale Watching
- Arctic Daylight snowshoe/hike / Extra Northern lights activities
- Rental car NOK 1750,- pr day
All other activites in product manual, that are in season
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ARCTIC WILDERNESS – 3 NIGHTS
Husky dogsledding, Snowmobile - mountain ice-fishing & Northern Lights
Season: January – April 30th
- INCLUDED -
- 3 Nights at Reisa Lodge with full board
- Husky Dogsledding
- Northern Lights activity
- Snowmobile & moutain ice-fishing
- Outdoor Jacuzzi experience
- Airport transfer (Sorkjosen)
- Equipment package (winter clothing, headlamps, etc)
- NOT INCLUDED -
- Alcohol
- Activity on departure day
- PRICES NETRATE-
NOK 14 934,- per person in double room. (single room supplement NOK 3252,-)
- ADDITIONAL «active» offers -
- Snowmobile Northern lights chase / Snowmobile & mountain ice-fishing
- Snowmobile «self-driven» / Whale Watching
- Ice climbing / Snowmoskiing
- Arctic Daylight snowshoe/hike / Extra Northern lights activities
- Rental car NOK 1750,- pr day
All other activites in product manual, that are in season
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ARCTIC EXPLORERS – 4 NIGHTS
Snowmobile northern light chase, ice-climbing, Snowmobile – mountain ice-fishing, Northern lights snowshoe
Season: January – April 30th
- INCLUDED -
- 4 Nights at Reisa Lodge with full board
- Snowmobile Northern lights chase
- Ice-climbing
- Snowmobile & mountain ice-fishing
- Northern Lights snowshoe
- Outdoor Jacuzzi experience
- Airport transfer (Sorkjosen)
- Equipment package (winter clothing, headlamps, etc)
- NOT INCLUDED -
- Alcohol
- Daytime activity on day 4 & departure day
- PRICES NETRATE-
NOK 15 495,- per person in double room. (single room supplement NOK 4336,-)
- ADDITIONAL offers -
- Snowmobile Northern lights chase / Snowmobile «self-driven»
- Arctic Daylight snowshoe/hike / Extra Northern lights activities
- Dog sledding / Whale watching /Snowmoskiing
- Rental car NOK 1750,- pr day
All other activites in product manual, that are in season
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EXPLORE THE ARCTIC – 4 NIGHTS
Husky dogsledding, Snowmobile - mountain ice-fishing & Northern Lights activities
Season: January – April 30th
- INCLUDED -
- 4 Nights at Reisa Lodge with full board
- Husky Dogsledding
- 2x Northern Lights activity. Snowshoe & chase
- Snowmobile & mountain ice-fishing
- Outdoor Jacuzzi experience
- Airport transfer (Sorkjosen)
- Equipment package (winter clothing, headlamps, etc)
- NOT INCLUDED -
- Alcohol
- Daytime activity on day 4 & departure day
- PRICES NETRATE-
NOK 16 090,- per person in double room. (single room supplement NOK 4336,-)
- ADDITIONAL offers -
- Snowmobile Northern lights chase / Snowmobile «self-driven»
- Arctic Daylight snowshoe/hike / Extra Northern lights activities
- Ice climbing / Whale watching /Snowmoskiing
- Rental car NOK 1750,- pr day
All other activites in product manual, that are in season
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THE ULTIMATE NORTHERN LIGHTS HUNT – ACTIVE
Snowmobile northern light chase, Husky dogsledding – Northern Lights, Northern Lights workshop, Northern Lights Snowshoe/hike
Season: January – March 31th
- INCLUDED -
- 4 Nights at Reisa Lodge with full board
- Snowmobile Northern lights chase
- Husky dogsledding – Northern Lights
- Northern Lights Workshop
- Northern Lights snowshoe/hike
- Outdoor Jacuzzi – Northern Lights
- Airport transfer (Sorkjosen)
- Equipment package (winter clothing, headlamps, etc)
- NOT INCLUDED -
- Alcohol
- Daytime activities
- PRICES NETRATE-
NOK 17 393,- per person in double room. (single room supplement NOK 4336,-)
- ADDITIONAL offers -
- All other daytime activites in product manual, that are in season
- Rental car NOK 1750,- pr day
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THE ULTIMATE NORTHERN LIGHTS HUNT –RELAXING
Northern Lights workshop, Northern lights chase – Snowmobile sleigh, Northern Lights Snowshoe/hike, Northern lights chase
Season: January – March 31th
- INCLUDED -
-- 4 Nights at Reisa Lodge with full board
- Northern Lights Workshop
- Northern Lights snowshoe/hike
- Northern lights chase – Snowmobile sleigh
- Northern lights chase
- Outdoor Jacuzzi – Northern Lights
- Airport transfer (Sorkjosen)
- Equipment package (winter clothing, headlamps, etc)
- NOT INCLUDED -
- Alcohol
- Daytime activities
- PRICES NETRATE-
NOK 16 245,- per person in double room. (single room supplement NOK 4336,-)
- ADDITIONAL offers -
- All other daytime activites in product manual, that are in season
- Rental car NOK 1750,- pr day
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WHALES & NORTHERN LIGHTS – 3 NIGHTS
Whale watching, snowshoe hike & Northern Lights
Season: November 5th – January 25th
- INCLUDED -
3 Nights at Reisa Lodge with full board
- Whale watching with transfer
- Arctic daylight – snowshoe/hike
- 2x Northern Light activity
- Outdoor jacuzzi experience
- Airport transfer (Sorkjosen)
- Equipment package (winter clothing, headlamps, etc)
- NOT INCLUDED -
- Alcohol
- Activity on departure day
- PRICES NETRATE-
NOK 15 443,- per person in double room. (single room supplement NOK 3252,-)
- ADDITIONAL offers -
- Rental car NOK 1750,- pr day
- Whale watching, extra day
- After january, all other winter activities
All other activites in product manual, that are in season
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TERMS & CONDITIONS
- PRICING -
All prices given in the product manual are NETRATE prices, that is what we will invoice you for our services. The NETRATE price is 15% discount on our retail prices.
If a tour operator would like to add additional cost to your selling price, we have no contradiction to this. The 15% commission rate can be negotiated if the tour operator is supplying a larger number of clients.
- TAILORED PACKAGE -
At Reisa Lodge we have fixed check-in and check-out days. This way the tour operator can make their own package offers with available activities in that season/period, that match with our check- in/out days. For check-in is Sunday or Monday, depending on most suitable day for international flights. The fixed check-out day is 3 or 4 nights after Check-in day. If the tour operator is making a «tailored package» to suit their clients needs, the total lenght of the stay is 7 nights.
- BOOKING AND RESERVATION -
The tour operator / agent can make a reservation and try to fill the order. If the full reservation is not met we will release the remaining spots, no later than 4 months before arrival date of the reservation. The size of the reservation should reflect on the normal amount of clients the tour operator normally will sell. The reservation needs to be confirmed from both Reisa Lodge and Amazing Troms.
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- PAYMENT, CANCELLATION & REFUND -
30% deposit of the full amount of the reservation is to be paid 4 months before arrival day. This for both package offers or single stays/activities. The booking is confirmed when your payment is processed and you will automatically receive a confirmation via e-mail. 30 days before arrival, you will receive a payment note that you have to pay the remaining amount. If the remaining amount is not paid 20 days before arrival, the booking will be cancelled.
- REFUND -
A cancellation of a reservation of both package offer or single stays/activities is subject to the following fees:
Cancellations made more than 60 days before arrival – 100% refund
Cancellations made between 20 and 59 days before arrival – 70% refund (deposit not refunded)
Cancellations made less than 20 days before arrival – 0% of the total price refunded
- CANCELLATION FROM SUPPLIERS -
Amazing Troms and Reisa Lodge holds the right to cancel reservation and/or bookings if major changes occur, like: sickness, damages, weather, war, pandemic, force major or other circumstances that makes the supplier not able to deliver. The suppliers should offer other solutions and/or do whatever in their power til deliver their services.
Cancellations or major changes may occur to the booking/reservation, during the stay if:
Conditions out of our control; the weather, accidents etc.
Conditions for the booking is not met; minimum number of participants, age etc.
If this type of cancellation happens, and you do not accept the alternative provided to you, the supplier refund 100 % of the cost for that part of the booking/reservation. In order to ensure a good experience for you, the supplier might have to change minor details in your reservation. This may be caused by weather condition, mainly on activities.
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CONTACT INFORMATION 48 www.reisalodge.com post@reisalodge.com +47 913 34 560 Reisadalen 3322 9151 Nordreisa www.amazingtroms.com contact@amazingtroms.com +47 450 76 821 Straumfjordeidet 186 9157 Storslett ROAROLSEN STEFFENBAKKLAND OwnerofReisaLodge GeneralmanagerofAmazingTroms