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This course provides students with a comprehensive introduction to modern office productivity software used in professional environments. Topics covered include word processing, spreadsheets, presentations, and data management using popular software suites such as Microsoft Office and Google Workspace. Through hands-on projects and real-world scenarios, students will develop practical skills in document creation, data analysis, visual presentation design, and collaborative workflows, preparing them to efficiently complete common workplace tasks and enhance personal productivity.
Recommended Textbook
Exploring Microsoft Office 2013 Volume 1 1st Edition by Mary Anne Poatsy
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Q1) An area of memory reserved to temporarily hold selections that have been cut or copied from a document is known as the ________.
Answer: Clipboard
Q2) The ________ is located at the bottom of the window in Office 2013 and contains file information.
Answer: status bar
Q3) Which of the following is TRUE about the Recent Documents list in Office 2013?
A)It constantly changes.
B)It is accessed from the Home tab.
C)All files located on your hard drive can be accessed from it.
D)It can be quickly accessed with the F10 key.
Answer: A
Q4) Removing a tile from the Windows 8 Start screen can be done by right-clicking the tile and clicking ________ from Start.
Answer: Unpin
Q5) A(n)________ is a Windows 8 feature that allows you to share music,pictures,and libraries with other people within a home network.
Answer: Homegroup
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Sample Questions
Q1) This type of style includes both character and paragraph formatting.
A)Object
B)Linked
C)Theme
D)Style set
Answer: B
Q2) Use the ________ option to quickly change the capitalization of document text.
Answer: Change Case
Q3) The two types of special indents are first line and ________.
Answer: hanging
Q4) Font formatting options that are not located on the Ribbon,such as Small Caps,are available in the Paragraph dialog box.
A)True
B)False
Answer: False
Q5) When you drag a center sizing handle to resize an object,both the height and width are adjusted simultaneously.
A)True
B)False
Answer: False
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Q1) When you select three rows and then click the insert control,three rows are added to the table.
A)True
B)False
Q2) Use AutoFit Contents to automatically adjust rows and columns to accommodate all contents.
A)True
B)False
Q3) When you insert a table,it is automatically aligned at the: A)center of the page horizontally.
B)right margin.
C)left margin.
D)position of the insertion point.
Q4) How would you decide whether to use a formula or a function in a Word table?
Q5) A number in the second column of the third row of a Word table is considered to be in cell:
A)B3.
B)C2.
C)2C.
D)3B.

Page 5
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Q1) Most English classes use the MLA style manual.
A)True
B)False
Q2) As you mark entries for inclusion in an index,they are coded with a(n)________.
Q3) Word is able to convert PDF documents to Word documents flawlessly,including conversion of text and graphics.
A)True
B)False
Q4) To begin to trace all changes made to a document,click ________ in the Tracking group on the Review tab.
Q5) The ________ dialog box enables you to specify footnote or endnote settings other than those indicated by default.
Q6) Where is a footnote shown?
A)In a list at the end of a research paper
B)On a works cited page
C)On a Footnotes page at the beginning of a paper
D)At the bottom of the page in which the footnote is referenced
Page 6
Q7) As far as Word 2013 is concerned,is there any difference between a bibliography,a works cited page,and a references page? If so,describe the difference.
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Q1) ________ is the process of inserting an object into a Word document while retaining the connection to the original file.
Q2) The best use for linking text boxes is to create a:
A)Newsletter.
B)Brochure.
C)Flyer.
D)Booklet.
Q3) You can use ________ to emphasize text in a document.
A)a text pane
B)reverse
C)a placeholder
D)fill
Q4) You can type text into the Text pane or ________ of a SmartArt diagram.
A)masthead
B)placeholder
C)text box
D)shape

7
Q5) A SmartArt image can be included in a document using the ________ tab.
Q6) An underlying,but invisible,set of horizontal and vertical lines of a document is known
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Chapter 7: Word: Time Saving Tools: Using Templates, multiple Documents, and Themes
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Q1) Templates have ________ to allow users to type information into the document.
Q2) A ________ displays your skills,accomplishments,job history,or other employment information.
A)curriculum vitae
B)building block
C)template
D)placeholder
Q3) A template document that contains a macro has the ________ extension.
A).dotx
B).docx
C).html
D).dotm
Q4) Of the following choices,the ________ file extension is NOT a Word template. A).dot
B).dotx
C).docx
D).dotm
Q5) To display ________ in a document,make sure that the document is expanded to display the text of the whole document.
Q6) The ________ Pane enables you to move through a long document more easily. Page 9
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Q1) A macro must be assigned to a button.
A)True
B)False
Q2) The Comments editing restriction permits users to add comments and make changes to a document.
A)True
B)False
Q3) A signature ________ allows individuals and organizations to distribute and collect signatures,and then process forms or documents electronically without the need to print and fax.
Q4) The process of playing back or using a macro is called ________ macro.
Q5) A digital certificate is:
A)an attachment that guarantees authenticity of a file,provides a verifiable signature,or enables encryption.
B)a service that is designed to help control who has access to particular documents.
C)an electronic stamp that displays information about a person or an organization.
D)the digital signing of a document.
Q6) What is the difference between setting restrictions on formatting and editing?.
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Q1) Microsoft's ________ is a virtual storage location that utilizes the cloud integration technology.
Q2) Which of the following buttons is NOT found on a Default tab in Word 2013?
A)Cut
B)Insert
C)Web Page Preview
D)Page Color
Q3) The command to insert an online video into a document is located in the Media group of the Insert tab.
A)True
B)False
Q4) Which of the following statements about inserting online videos into a Web page is FALSE?
A)You do not have to leave your open document to go to another window.
B)You will see a live preview.
C)The online video is embedded into the Web page.
D)You can view the video directly within the context of the document itself.
Q5) The ________ is a network of networks that connects computers anywhere in the world.
Q6) WWW stands for ________. Page 12
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Q1) Contextual mistakes in PowerPoint 2013 are noted by:
A)a red wavy underline.
B)dark red bolded text.
C)a thick green underline.
D)blue flashing text.
Q2) Of the following,________ is NOT an option on the PowerPoint status bar.
A)the Fit slide to current window button
B)a Zoom slider
C)the Close button
D)the Zoom level button
Q3) A(n)________ is a small,miniature graphic of a slide that appears in the Slides tab.
Q4) If you want the same information to be included at the bottom of each page of a handout or notes page given to the audience,create a(n)________.
Q5) All PowerPoint views are available on the status bar.
A)True
B)False
Q6) The Blank slide layout includes only a placeholder for the title.
A)True
B)False
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Q1) It is best to avoid saving outlines in .txt and .htm format,if possible.
A)True
B)False
Q2) A(n)________ font is a font that does not have small lines at the end of letters.
Q3) In order to create an outline of a presentation you must be in ________ view.
A)Outline
B)Slide Sorter
C)Normal
D)Slide Show
Q4) Which of the following does NOT create harmony and unity on slides?
A)Repeat colors
B)Clip art in only one style
C)Photographs as well as clip art
D)Repeat shapes
Q5) It is only possible to demote text to a lower level prior to entering the text.
A)True
B)False
Q6) Click the ________ tab to print a presentation in Outline view.
Page 15
Q7) What are two options for printing an outline?
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Q1) By using different combinations of numbers between 0 and 255,over ________ colors can be created.
A)100,000
B)a million
C)16 million
D)24 million
Q2) The thickness of a shape outline is measured in: A)inches. B)weight. C)points. D)centimeters.
Q3) Explain the difference between WordArt and SmartArt?
Q4) A(n)________ is a set of intersecting lines,similar to graph paper.
Q5) Explain how PowerPoint's SmartArt feature can help in creating a presentation.
Q6) A(n)________ SmartArt diagram shows how parts relate to a whole.
Q7) Flipping an image and rotating an image are the same thing.
A)True B)False
Q8) If you were creating a flow chart,why would you use connector lines in your presentation? Page 16
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Q1) The ________ of a photo refers to the difference between the darkest and the lightest areas of the image.
Q2) When might it be advantageous to use narration in a presentation?
Q3) The icon for an audio file can be hidden on a slide.
A)True
B)False
Q4) As you are removing areas of a background that you want to discard,you can press the ________ key to see what the picture currently looks like.
A)Ctrl
B)Shift
C)F3
D)Esc
Q5) The ________ of a picture is the area to be kept with the Remove Background tool.
Q6) What happens to previously applied artistic effects when you apply a new artistic effect?
Q7) An image on a slide with 0% saturation makes the colors more vivid.
A)True
B)False
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Q1) PowerPoint allows up to ________ rows and columns in a table.
A)25
B)50
C)75
D)250
Q2) By default,how are the measurements or increments on a chart's Y-axis determined?
A)Every other number in the worksheet is included
B)Manually by the user
C)By the data you enter in the worksheet
D)Every number in the worksheet is included
Q3) Column ________ are used to identify the contents of the columns of a table.
Q4) The default chart style in PowerPoint is a(n)________ Column chart.
Q5) How is an embedded object related to the source file? Explain.
Q6) A(n)________ is a chart that displays a relationship between two sets of numbers plotted as data points with coordinates on a grid.
Q7) An axis title and a legend can be individually modified in Excel.
A)True
B)False
Q8) The ________ option formats the last row of a table and displays column totals. Page 19
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Q1) Which of the following is NOT a type of PowerPoint animation?
A)End
B)Entrance
C)Motion Path
D)Emphasis
Q2) ________ create interactivity by branching to slides or other locations such as additional files on the same storage device.
Q3) A linear presentation progresses sequentially through slides,starting with the first slide and ending with the last slide.
A)True
B)False
Q4) When would a motion path only display a starting point and not an ending point?
A)When the motion path follows a straight line
B)When the motion path is combined with a second motion path
C)When the motion path ends somewhere off of the slide
D)When the motion path is a closed path like an oval
Q5) A trigger must use animation.
A)True
B)False
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Q1) New tabs can be added to the PowerPoint Ribbon;new groups cannot.
A)True
B)False
Q2) All new tabs and groups can be renamed,but the names cannot include a space.
A)True
B)False
Q3) What is the best reason to add your user name and initials to PowerPoint options?
A)To provide this information to Microsoft
B)To acquire discounts on the next version of Microsoft Office
C)To identify yourself when you work with others on presentations
D)It is required at installation.
Q4) The ________ Shapes command removes the shape of a second selected object from the area of the first object on a slide.
Q5) Hidden slides cannot be printed.
A)True
B)False
Q6) A footer is always located at the bottom of the page or a slide.
A)True
B)False
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Collaborating, preparing, securing, and Sharing a
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Q1) The Accessibility Checker locates accessibility issues and assigns them to a category.Which of the following is NOT one of the Accessibility Checker categories?
A)Error
B)Issue
C)Warning
D)Tip
Q2) A table on a slide that includes extensive formatting may display an Error category message in the Accessibility Checker.
A)True
B)False
Q3) If your default e-mail client is ________,you can send a presentation file directly from PowerPoint.
A)Yahoo!
B)Hotmail
C)Outlook
D)Gmail
Q4) Two different passwords can be set for a file.
A)True
B)False
23
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Q1) Which of the following is NOT a standard interface of Microsoft Office applications?
A)Quick Access Toolbar
B)Scroll bars
C)Ribbon
D)Input area
Q2) The Date number format only allows Long Date,for example,March 14,2016.
A)True
B)False
Q3) Which of the following is NOT a number format available in the Number group on the Home tab?
A)Comma Style
B)Percent Style
C)Accounting Number Format
D)Date Format
Q4) How would you print multiple worksheets?
Q5) To display a different worksheet click the sheet ________ at the bottom of the workbook window.
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Q6) Why would you want to use the Increase Decimal or Decrease Decimal buttons on the Home tab?

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Q1) A relative cell reference:
A)indicates a cell's specific location and the reference does not change when you copy the formula to another cell or range.
B)contains both an absolute and a relative cell reference.
C)indicates a cell's relative location from the cell containing the formula;the reference changes when you copy the formula.
D)occurs when a formula directly refers to the cell containing the formula.
Q2) The TODAY and the NOW functions display the date and time that a workbook was last opened or last calculated.
A)True
B)False
Q3) Formula ________ displays a list of functions and defined names that match the letters that you start typing when creating a formula.
Q4) When you decrease the decimal places that display in a cell,Excel rounds the value stored in that cell and uses the rounded value in calculations.
A)True
B)False
Q5) ________ references usually cause inaccurate results.
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Q1) A gridline is a line used to depict trends and forecast future data.
A)True
B)False
Q2) Describe the three types of sparklines available in Excel 2013 and how each may be useful.
Q3) A(n)________ is a key that identifies the color,gradient,picture,texture,or pattern assigned to each data series.
Q4) A data label is:
A)a visual representation of numerical data.
B)the value or name of a data point.
C)a line used to depict trends and forecast future data.
D)a horizontal or vertical line that extends from the horizontal or vertical axis through the plot area.
Q5) The ________ group on the Sparkline Tools Design tab allows you to change the selected sparkline type.
Q6) A specific chart style controls the color of the chart area as well as the plot area.
A)True
B)False
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Q1) What is a field?
A)A complete set of data for an entity
B)Indicates where data starts on a new worksheet
C)An individual piece of data,such as an address
D)All data about one specific item
Q2) Which of the following is NOT an option on the Page Layout tab?
A)Manage page breaks
B)Set the print area
C)Print titles
D)Print preview
Q3) The use of field headings without row references in a structured formula is called a(n)________ reference.
Q4) Semiselection cannot be used to create formulas in a table.
A)True
B)False
Q5) To create a(n)________ from an existing range of data,click the Insert tab and then click Table in the Tables group.
Q7) What options are available in the Top 10 AutoFilter dialog box? Page 27
Q6) The ________ Table Style option displays the field names of a table when checked.
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Q1) From which of the following locations can you create a PivotTable?
A)Data tab
B)Quick Analysis gallery
C)Backstage
D)Formulas tab
Q2) Once completed,fields in PivotTables can be rearranged.
A)True
B)False
Q3) Which of the following tools is best suited to analyze the most productive students in a school district over a period of time?
A)PivotTable
B)Subtotal
C)Pie Chart
D)Slicer
Q4) A(n)________ is a small window containing one button for each unique item in a field so that you can filter the PivotTable quickly.
Q5) The Subtotal feature creates a(n)________,a hierarchical structure of data.
Q6) ________ is the process of joining rows or columns of related data together into a single entity.
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Q1) Which what-if analysis tool is best suited to determine the exact interest rate required for a $600 car payment repaid over five years?
A)Solver
B)Goal Seek
C)Scenario Manager
D)One-variable data table
Q2) The Solver add-in appears in which tab group when active in Excel?
A)Outline
B)Sort & Filter
C)Analysis
D)Data Tools
Q3) Multiple objective cells can be used with Scenario Manager.
A)True
B)False
Q4) Which of the following tools can manipulate changing variable cells?
A)Goal Seek
B)One-variable data table
C)Two-variable data table
D)Solver
Q5) User created scenarios are stored in a(n)________.
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Q1) What is the benefit of using MATCH nested with INDEX over lookup functions such as VLOOKUP?
Q2) In the function =IF(E5<J7,F5*K7,IF(E5<=J8,F5*K8,F5*K9)),F5*K7 is the:
A)Value_if_true.
B)Value_if_false.
C)Logical_test.
D)Modifier.
Q3) Which of the following functions returns a value or the reference to a value within a range based on X and Y coordinates?
A)MATCH
B)INDEX
C)VLOOKUP
D)HLOOKUP
Q4) In the FV function,the rate argument refers to the:
A)total number of periods.
B)repayment type.
C)periodic rate.
D)payment.
Q5) ________ calculates the standard deviation of a sample population.
Q6) What is the purpose of an amortization table?
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Q1) Which function would be best used to determine the rank of each student in a graduating high school class?
A)RANK.EQ
B)RANK.AVG
C)QUARTILE.EXC
D)QUARTILE.INC
Q2) ________ is a tool included in the Analysis ToolPak.
Q3) To complete a FREQUENCY function using an array the keystroke Ctrl+Enter must be used.
A)True
B)False
Q4) Which of the following will determine the variance of a population?
A)VARA
B)VAR.P
C)VAR.S
D)VARPA
Q5) ________ calculates the variance of a sample.
Q6) The ________ is an Excel add-in that offers powerful tools for statistical analysis.
Q7) The ________ function returns the gamma value of a data set.
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Q1) To group nonadjacent worksheet tabs:
A)right-click a worksheet tab and click Select All Sheets.
B)click Group on the View tab.
C)click the first worksheet tab,press and hold Shift,and then click the last worksheet tab.
D)click the first worksheet tab,press and hold Ctrl,and then click each additional worksheet tab.
Q2) What formula auditing tool can be used to control the data input from the user?
A)IFERROR
B)Data validation
C)Watch Window
D)Trace dependents
Q3) All of the following could produce a #NAME? error with the exception of which one?
A)Misspelled word
B)Invalid range name
C)Invalid arguments in a function
D)Invalid function name
Q4) ''[South Bend.xlsx]Qtr3''!A1 is an example of a (n)________.
Q5) A________ is a pointer to a cell in another worksheet.
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Q1) What does XML stand for?
A)Extra Markup Language
B)eXtensible Markup Language
C)External Markup Language
D)Extention Markup Language
Q2) Once XML data is imported,where can the data source be manipulated?
A)XML options box
B)Developer tab
C)View tab
D)XML Source task pane
Q3) Which function will convert a text string to all capitals?
A)UPPER
B)PROPER
C)LOWER
D)CONCATENATE
Q4) The ________ function could be used to capitalize the first letter of each word in a text string.
Q5) Data tables from database programs such as Access and ________ Server can be imported into Excel.
Q6) The ________ function will replace an older text string with new text.
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Q1) When creating a history worksheet using change tracking,the worksheet is automatically saved.
A)True
B)False
Q2) The Share Workbook command is located on the ________.
Q3) The default file format for Excel 2013 files is ________.
Q4) Which of the following scenarios would trigger the Resolve Conflicts dialog box in a shared workbook?
A)Two users attempt to change the same cell at the same time
B)Two users open the same file at the same time
C)Two users attempt to save the same file at the same time
D)Network error
Q5) When workbooks are shared users can see changes made by others.
A)True
B)False
Q6) Which of the following items is not stored as metadata in a workbook?
A)Company
B)Imported images
C)Creation date
D)Author name

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Q1) Once lost,a password cannot be retrieved.
A)True
B)False
Q2) Once created,macro buttons cannot be deleted.
A)True
B)False
Q3) What business practices should be used when creating a macro?
Q4) Macros are stored in modules.
A)True
B)False
Q5) All templates should contain instructions.
A)True
B)False
Q6) What are the benefits if using templates in the workplace?
Q7) Which of the following formats does not support macros?
A).xlsm
B).xlsb
C).xltm
D).xlsx
Q8) Custom cell styles are stored in the ________ workbook.
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Q1) Click the File tab to begin the process of compacting and repairing a database.
A)True
B)False
Q2) A(n)________ is a collection of organized and meaningful data that can be accessed,managed,stored,queried,sorted,and reported.
Q3) People use databases to store collections of data.
A)True
B)False
Q4) ________ view is a grid containing fields and records.
Q5) A(n)________ is the smallest data element of a table.
Q6) The ________ view in Access looks similar to an Excel spreadsheet.
A)Report
B)Form
C)Datasheet
D)Design
Q7) Rather than displaying records based on a question as in a query,a(n)________ hides records that do not match a set criteria.
Q9) Describe comparison operators in Access. Page 37
Q8) Describe how Access sorts multiple criteria in a database.
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Q1) Which of the following is NOT a guideline for adding fields to a database table?
A)Consider the future use of the database.
B)Store data in their smallest parts.
C)Design to accommodate date arithmetic.
D)Link tables using foreign keys
Q2) The ________ Wizard guides you through the query design process in Access.
Q3) In field names,object names,and filenames,uppercase letters are used to distinguish the first letter of a new word in ________ notation.
Q4) Which of the following statements is TRUE about data types and delimiters?
A)Numeric fields require quotation marks as delimiters.
B)Date fields are enclosed in quotation marks.
C)Different data types require different delimiters.
D)All data types use the same delimiters.
Q5) ________ are displayed in the Relationships window to establish a relationship between two tables.
Q6) Which of the following is FALSE about CamelCase notation?
A)Use uppercase letters to distinguish the first letter of each new word.
B)Field name can be up to 64 characters.
Page 39
C)Field names should include spaces when the name is more than one word.
D)Field names can include letters and numbers.
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Q1) Expression Builder can be opened by clicking Builder in the:
A)Query Setup group on the QUERY TOOLS DESIGN tab.
B)Query Setup group on the DATABASE TOOLS tab.
C)Analyze group on the QUERY TOOLS DESIGN tab.
D)Analyze group on the DATABASE TOOLS tab.
Q2) A(n)________ displays the results of the aggregate functions as the last row in the Datasheet view.
Q3) The Calculated fields in Datasheet view can be edited in the same way other fields from a table are edited.
A)True
B)False
Q4) PEMDAS is a mnemonic device used to remember the ________.
Q5) You must have a query open in Design view to launch the Expression Builder. A)True
B)False
Q6) When using a datasheet,explain what an aggregate function is and identify an aggregate function and explain what it does.
41
Q7) To change a field's caption or the number of decimal places,you would use its

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Q1) To add a calculated field to a report,you would use________ view.
A)Calculator
B)Report
C)Layout
D)Design
Q2) To apply a theme,you click Themes in the:
A)Themes group on the FORMAT tab.
B)Arrange group on the FORMAT tab.
C)Themes group on the DESIGN tab.
D)Arrange group on the DESIGN tab.
Q3) A subform combines two views of the same record source
A)True
B)False
Q4) The ________ is a file type that was created for exchanging documents independent of software applications and operating systems.
A)ACCDB
B)PDF
C)DOCX
D)MDB
Q5) PDF stands for ________.
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Q1) You can use Date()in the default value property to insert the current date when a new record is added.
A)True
B)False
Q2) How can you see relationships created with a Lookup Wizard?
Q3) A(n)________ performs calculations on an entire column of data and returns a single value.
A)Aggregate function
B)data macro
C)Expression Builder
D)Round function
Q4) A field with a number of repeated values may be better suited as what kind of field?
A)Lookup field
B)Validation text field
C)Input mask
D)Data macro
Q5) A lookup field can be used when there is repetitive data in a field.
A)True
B)False
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Q1) Action queries display different icons than select queries in the Navigation Pane.
A)True
B)False
Q2) Which of the following is NOT a rule for appending queries?
A)Data field types do not have to be the same.
B)All the normal rules for adding a new record to the destination table apply.
C)A field from the source table does not exist in the destination table.
D)The destination table should not contain an AutoNumber field.
Q3) Moving records from one table to another can be accomplished with the combination of an append query and a delete query.
A)True
B)False
Q4) A find duplicates query compares records in two related tables and displays the values found in one table but not the other.
A)True
B)False
Q5) Why must care be taken when running a delete query?
Q6) What are the four types of action queries?
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Q1) A read-only form is a form that enables users to view but not change data.
A)True
B)False
Q2) How would you add grouping to a report?
A)Group & Sort button
B)Form footer
C)Page footer
D)Form header
Q3) What are two options for adding emphasis to your form or report?
A)Line or rectangle control
B)Rectangle or calculated control
C)Unbound or rectangle control
D)Bound or unbound control
Q4) Which of the following displays one time at the bottom of a report?
A)Report footer
B)Report header
C)Form footer
D)Form header
Q5) How can you add emphasis to a form or report?
Q6) What is the difference between a form header and a page header? Page 45
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Q1) What type of file does Access create when exporting to Word?
A)RTF
B)HTML
C)DOCX
D)JPEG
Q2) What is one reason to import an Excel worksheet into Access instead of linking it?
A)You have more control over the imported data
B)You are still working with a copy of the worksheet and cannot modify it
C)The data looks similar but still does not reside in the database
D)The new worksheet copy is dependent on the original
Q3) In a report,click the next and previous arrows on the Attachment toolbar to advance from one attachment to the next.
A)True
B)False
Q4) What happens each time you open an attachment file in Access?
A)Access creates a temporary file on your computer's hard drive.
B)The attachment opens in Design view.
C)The attachment opens in a form or report.
D)The attachment opens as a hyperlink.
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Q1) A method to encrypt a database is to assign a password to the file.
A)True
B)False
Q2) What does the Table Analyzer do?
A)Analyzes the tables in a database and normalizes them for you
B)Gives you notes and specifications recommended and then fixes them
C)Provides a brief description of potential problems and possible solutions
D)Lists three kinds of analysis results
Q3) ________ are not allowed in a normalized table.
A)Repeating groups
B)Functional dependencies
C)Non-key fields
D)Composite keys
Q4) A(n)________ occur when the value of one non-key field is functionally dependent on the value of another non-key field.
A)transitive dependencies
B)composite keys
C)non-key fields
D)functional dependencies
Q5) An inconsistency in a database is referred to as a(n)________.
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