Management for Engineers
Final Test Solutions
Course Introduction
Management for Engineers is designed to equip engineering students with essential management principles and practices relevant to technical environments. The course covers topics such as organizational structure, project management, leadership, decision-making, financial analysis, and operations management. Emphasizing the intersection of engineering and business, it prepares students to lead teams, manage resources, and communicate effectively within multidisciplinary projects. Real-world case studies and collaborative assignments help bridge theory and practice, ensuring graduates are prepared for leadership roles in engineering-driven organizations.
Recommended Textbook Management 12th Edition by Robert Kreitner
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16 Chapters
2570 Verified Questions
2570 Flashcards
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Page 2
Chapter 1: Managers and Entrepreneurs
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151 Verified Questions
151 Flashcards
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Sample Questions
Q1) Refer to Renee' Burgos. In terms of number of employees, what would you tell Mr. Burgos about how "small businesses" are generally defined?
A) Fewer than 100
B) Up to 750
C) Between 20 and 40, excluding family members
D) Fewer than 10 (since he is an immigrant)
E) No more than 30
Answer: A
Q2) The management process would be aimless and wasteful without A) competitive pressure.
B) organizational objectives.
C) employee involvement.
D) shareholder commitment.
E) organizational profits.
Answer: B
Q3) At Zappos, protecting the company culture and sticking to core values is a long-term benefit.
A)True
B)False
Answer: True
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Chapter 2: The Evolution of Management Thought
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Sample Questions
Q1) According to Frederick W. Taylor, above anything else, workers want ____ from their employers?
A) interesting work
B) high wages
C) friendly treatment
D) participation in decision making
E) clean and safe working conditions
Answer: B
Q2) Which statement most accurately captures the meaning of chaos theory?
A) There is unknowable complexity in the natural world.
B) There can be failure from apparent success.
C) There is no rational order in the natural world.
D) There is order among seemingly random patterns.
E) There is complete predictability in the natural world.
Answer: D
Q3) According to the contingency approach, different situations require different managerial responses.
A)True
B)False
Answer: True
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Chapter 3: The Changing Environment of Management:
Diversity, Global Economy, and Technology
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158 Verified Questions
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Sample Questions
Q1) Ralph is an executive at Bosco Construction Inc. and he wants to know how he could become more aware of possible legal problems for the firm. What technique should you recommend?
A) Coalition building
B) Alternative dispute resolution
C) PACs
D) Indirect lobbying
E) Legal audit
Answer: E
Q2) Which of the following is not a viable political strategy?
A) Campaign financing
B) Lobbying
C) Bribing
D) Coalition building
E) Indirect lobbying
Answer: C
Q3) Generally, concurrent engineering prolongs innovation lags.
A)True
B)False
Answer: False
Page 5
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Chapter 4: International Management and Cross-Cultural Competence
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Sample Questions
Q1) Which of the following best characterizes a transnational company?
A) Centralized authority and distinct national identity
B) Decentralized authority and distinct national identity
C) Decentralized authority and no distinct national identity
D) Centralized authority and no distinct national authority
E) Part centralized and part decentralized authority with a distinct national identity
Q2) Under ____ agreements, goods produced in one country are shipped to the parent company's storage and marketing facilities located in one or more foreign countries.
A) exporting
B) local warehousing and selling
C) local assembly and packaging
D) licensing
E) foreign direct investment
Q3) People from high-context countries, such as Japan, rely heavily on nonverbal cues when communicating.
A)True
B)False
Q4) Discuss the difference between a global company and a transnational company.
Page 6
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Chapter 5: Managements Social and Ethical
Responsibilities
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Sample Questions
Q1) According to Adam Smith, the public interest was served by individuals pursuing their own self-interests.
A)True
B)False
Q2) One argument against corporate social responsibility proposes that profit maximization ensures the efficient use of society's resources.
A)True
B)False
Q3) The father of the classical economic model of business is
A) Fredrick Taylor.
B) Milton Rokeach.
C) Adam Smith.
D) Archie Carroll.
E) Ben Franklin.
Q4) Those who argue against corporate social responsibility worry that business already has enough power.
A)True
B)False
Q5) What does enlightened self-interest involve?
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Chapter 6: The Basics of Planning and Project Management
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Sample Questions
Q1) Facebook founder, Mark Zuckerberg, used ____________ as one of his primary tools for idea generation and planning.
A) Microsoft Project
B) Apple Design
C) a chalk board
D) a white board
E) an I-Pad
Q2) Which of these was most strongly associated with productivity improvement and employee job satisfaction, according to management by objectives (MBO) researchers?
A) Profitability
B) Top-management commitment
C) Profit-sharing plan
D) Merit pay system
E) Nonunion status
Q3) The typical management by objectives (MBO) cycle takes two months to complete, since frequent budget adjustments are necessary.
A)True
B)False
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Chapter 7: Strategic Management: Planning for Long-Term
Success
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168 Verified Questions
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Sample Questions
Q1) All of these are basic Internet business models except
A) commission-based.
B) fee-for-service-based.
C) mark-up-based.
D) advertising-based.
E) word-of-mouth-based.
Q2) ____ are the two key variables in Porter's generic competitive strategies model.
A) Resources and markets
B) Primary markets and secondary markets
C) Time and cost
D) Cost and volume
E) Competitive advantage and competitive scope
Q3) There is a trend away from the ____ mode and toward the ____ mode in strategy-making.
A) symbolic; generative
B) symbolic; rational
C) transactive; symbolic
D) command; rational
E) generative; command
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Q4) Describe how social media is impacting business managers advertisers today.
Chapter 8: Decision Making and Creative Problem Solving
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Sample Questions
Q1) Nonprogrammed decisions are more common in today's businesses than programmed decisions.
A)True
B)False
Q2) ____ is not among the disadvantages of group-aided decision making.
A) Social pressure
B) Different perspectives
C) Domination by a few
D) Groupthink
E) Goal displacement
Q3) When little or no reliable factual information is available, a condition of uncertainty exists.
A)True
B)False
Q4) Given the accelerated pace of change in today's business environment, identifying stakeholders and balancing their conflicting interests is no longer important for decision makers.
A)True B)False
Q5) What is a condition of "risk" and how can today's managers deal with it?
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Chapter 9: Organizations: Effectiveness, Design, and Cultures
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Sample Questions
Q1) The purpose of the management process is achieving organizational objectives in an effective and efficient manner.
A)True
B)False
Q2) Which of these is a good term for organizational culture?
A) Harmony
B) Win-win climate
C) Emotional bond
D) Functional teamwork
E) Social glue
Q3) Harry's Honda Dealership is an example of ______________ departmentalization as it has the following departments: finance, marketing, sales, and service.
A) geographic
B) functional
C) product
D) work flow
E) customer classification
Q4) Relative to the distant future, what is the key determinant of organizational effectiveness?
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Chapter 10: Human Resource Management
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Sample Questions
Q1) Which of the four ingredients of a good skills learning program is not used for factual learning?
A) Modeling
B) Goal setting
C) Lecture/discussion
D) Practice
E) Feedback
Q2) Structured interviews are constructed, conducted, and scored on an individual basis to avoid groupthink.
A)True
B)False
Q3) Alcoholics and drug addicts are protected from employment discrimination by the Vocational Rehabilitation Act of 1973.
A)True
B)False
Q4) Goal setting is an essential ingredient of effective skill learning.
A)True
B)False
Q5) What are Jeffrey Pfeffer's seven people-centered practices.
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Chapter 11: Communicating in the Internet Age
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Sample Questions
Q1) Surveys with no feedback or follow-up action tend to alienate employees, who feel they are just wasting their time.
A)True
B)False
Q2) What are some of the potential pro's and con's to telecommuting\teleworking?
Q3) ____ makes employees more willing to complete attitude and opinion surveys.
A) Promise of specific results
B) Early time off with pay
C) Nothing
D) Likelihood of meaningful changes
E) Money
Q4) Oil services contractor Halliburton uses information from exit interviews to reprimand negligent and ineffective managers.
A)True
B)False
Q5) The familiar "thumbs-up" sign sends the same message in all cultures of the world: "good work."
A)True
B)False
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Chapter 12: Motivating Job Performance
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Sample Questions
Q1) Frederick Herzberg believed that money is a weak motivational tool.
A)True
B)False
Q2) The basic expectancy model suggests that motivational strength increases if the potential reward is perceived by the employee to be personally meaningful.
A)True
B)False
Q3) In a realistic job preview, negative factors should never be mentioned.
A)True
B)False
Q4) The final step of the S.T.E.P. approach to open-book management involves paying employees a fair share of profits through bonuses, incentives, and stock ownership.
A)True
B)False
Q5) Job satisfaction cannot be improved through the use of rewards.
A)True
B)False
Q6) How does job enrichment differ from job enlargement?
Q7) What is the role of the manager in a self-managed work team?
Page 14
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Chapter 13: Group Dynamics and Teamwork
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Sample Questions
Q1) A working knowledge of the characteristics of a mature group can help managers envision a goal for the ____ process.
A) group development
B) conflict resolution
C) emotional development
D) ostracism
E) acceptance
Q2) Norms affect role expectations by
A) not affecting them.
B) offsetting them.
C) competing with them.
D) canceling them out.
E) simplifying or clarifying them.
Q3) If friendship is the principal reason for belonging, it is referred to as a(n)
A) informal group.
B) task group.
C) team.
D) formal group.
E) committee.
Q4) How can management build trust in the organization?
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Chapter 14: Influence, Power, and Leadership
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Sample Questions
Q1) According to James McGregor Burns, transformational leaders are masters of change.
A)True
B)False
Q2) Being a good manager means focusing on all of the following, except
A) practicing stewardship.
B) executing plans.
C) managing resources.
D) articulating a vision.
E) acting responsibly.
Q3) When you see Cliff imitating the singer Usher, and Brooke dressing and acting like Lady Gaga, both Usher and Lady Gaga are said to possess which type of power?
A) Reward
B) Expert
C) Legitimate
D) Referent
E) Connection
Q4) Describe the three classic styles of leadership discussed in this chapter and discuss the primary nature of each.
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Chapter 15: Change, Conflict, and Negotiation
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Sample Questions
Q1) One of the objectives of organization development is to strengthen interpersonal trust.
A)True
B)False
Q2) The first step in the added value negotiating (AVN) process is
A) choosing negotiators.
B) discussing alternatives.
C) defining limits.
D) clarifying interests.
E) building relationships.
Q3) What is the main drawback of trying to overcome resistance to change through a strategy of education and communication?
A) Suspicion
B) Time-consuming
C) Too expensive
D) Resented by union members
E) Called propaganda
Q4) Tuning is the least risky, least intense, and most common type of change.
A)True
B)False
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Chapter 16: Organizational Control and Quality Improvement
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Sample Questions
Q1) Will has implemented a new strategy at his construction firm for identifying control problems. He has asked a group of employees to appraise various operations and systems within the firm. Which control technique is Will implementing?
A) Concurrent control
B) External auditing
C) Executive reality check
D) Social auditing
E) Internal auditing
Q2) You observe the department manager at a local grocery store inspecting an incoming shipment of produce to make sure nothing is rotten. What type of control is taking place here: feedforward, concurrent, or feedback? How do you know?
Q3) One similarity between service and manufacturing jobs is that customers are intimately involved in the production process in both sectors. A)True
B)False
Q4) External audits are precisely the same as internal audits. A)True B)False
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