Introduction to Human Services
Final Test Solutions
Course Introduction
Introduction to Human Services provides an overview of the human services field, exploring its history, values, and the diverse roles professionals play in supporting individuals, families, and communities. The course examines the structure and function of various human services agencies, the skills required for effective practice, and foundational concepts such as social justice, advocacy, and ethical standards. Students learn about different client populations and the wide range of services offered, gaining insight into career paths and contemporary issues facing the profession.
Recommended Textbook
Becoming a Helper 6th Edition by Marianne Schneider Corey
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13 Chapters
523 Verified Questions
523 Flashcards
Source URL: https://quizplus.com/study-set/2841
Page 2
Chapter 1: Are the Helping Professions for You
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/56679
Sample Questions
Q1) Helpers who have personal needs operating as a motivation for choosing the helping professions will most likely be ineffective in reaching clients.
A)True
B)False
Answer: False
Q2) The following characteristic is not conducive to effective helping:
A)You realize that you are able to inspire clients to do in their lives what you are unable or unwilling to do in your own life.
B)You question life and engage in critical self-examination of your beliefs.
C)You are willing to draw on a number of resources to enable clients to move toward their goals.
D)Even though you struggle with your own problems,this struggle does not intrude on your helping of others.
Answer: A
Q3) The need to be needed is a fairly typical motivation for becoming a helper.
A)True
B)False
Answer: True
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3
Chapter 2: Knowing Your Values
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Rita,a private practitioner,often meets with couples who are dealing with the fallout of extramarital affairs.As an ethical practitioner,Rita should
A)be careful not to impose her values on her clients intentionally or unintentionally.
B)take the side of the person who seems most affected by the infidelity and refer the other person to a different therapist.
C)counsel the innocent party to leave his or her cheating spouse.
D)self-disclose about problems in her own personal relationships in order to make her clients feel more comfortable about sharing their painful issues.
Answer: A
Q2) Gender-role stereotypes
A)serve a purpose and are not easily modified.
B)typically do not serve a purpose and are easily modified.
C)should never be discussed in counseling.
D)are always unethical.
E)both c and d.
Answer: A
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4
Chapter 3: Helper Know Thyself
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) Family rules include which of the following?
A)myths
B)secrets
C)injunctions
D)all of the above
E)a and b only
Answer: D
Q2) 42.In The Human Odyssey: Navigating the Twelve Stages of Life,Thomas Armstrong (2007) maintains that every stage of life is equally significant and necessary for the welfare of humanity.
A)True
B)False
Answer: True
Q3) Erikson was the theorist who stated that imagination is a key gift during the first half of middle childhood.
A)True
B)False
Answer: False
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Chapter 4: Common Concerns of Beginning Helpers
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) _____ refers to the unconscious process whereby clients project onto a helper past feelings or attitudes they had toward significant people in their lives.
A)Transference
B)Countertransference
C)Resistance
D)Confrontation
Q2) Simply having feelings toward a client
A)automatically means that the helper is having countertransference reactions.
B)may be an indicator that the helper is feeling deep empathy and compassion for the client.
C)indicates that a referral may be in order.
D)is dysfunctional and creates problems in the counseling process that need to be addresseD.
E)means that the helper is over-identifying with the client's issues.
Q3) If clients will not let themselves get emotionally close to you,it means that
A)they are picking up on your emotional unavailability.
B)they have been abused as children.
C)they have serious pathology,such as schizoid tendencies.
D)none of the above.
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Page 6
Chapter 5: The Helping Process
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Helping is both an art and a science.
A)True
B)False
Q2) In a large measure,failure within the professional ranks to control rising costs has contributed to external control by the managed care industry.
A)True
B)False
Q3) The major determinants of the quality of your relationships with clients are
A)the kind of person you are and your attitudes.
B)your knowledge and counseling skills.
C)your body language and facial expressions.
D)your credentials.
Q4) Your orientation to the helping process is most largely a function of A)your client population.
B)your beliefs about human nature and how people change.
C)the agency's policies where you are employed.
D)the resistances your clients manifest.
Q5) Contracts are a useful way to evaluate the outcomes of a helping process.
A)True
B)False
7
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Chapter 6: Theory Applied to Practice
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) Cognitive therapy rests on the assumption that feelings are the major determinants of how we think and act.
A)True
B)False
Q2) Which of the following is least likely to be considered one of the contributions of cognitive therapy?
A)It provides a rich method of exploring the meaning of dreams.
B)It has been demonstrated to be effective in the treatment of anxiety,phobias,and depression.
C)This approach has received a great deal of attention by clinical researchers.
D)It emphasizes a collaborative effort of both the therapist and client in challenging dysfunctional thinking.
E)Specific cognitive techniques are useful in challenging a client's assumptions and beliefs and in teaching ways to change thinking patterns.
Q3) Cognitive therapists are continuously active and deliberately interactive with the client.
A)True B)False
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8
Chapter 7: Understanding Diversity
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Culturally skilled helpers are willing to acknowledge their own racist attitudes,beliefs,and feelings.
A)True
B)False
Q2) Since persons with disabilities often have complex issues,it is best to submit an assessment of their needs immediately after your first meeting with them,so they can start receiving services right away.
A)True
B)False
Q3) Helpers who view themselves as being without any stereotypes,biases,and prejudices are underestimating the impact of their socialization.
A)True
B)False
Q4) It is realistic to expect that effective helpers will have an in-depth knowledge of all cultural backgrounds.
A)True
B)False
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9
Chapter 8: Ethical Legal Issues Facing Helpers
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) Regarding incest and child abuse,
A)practitioners have a legal,but not ethical,obligation to report child abuse.
B)mandatory reporting laws are the same for all states.
C)helpers are required to make a report only if they are certain that abuse has taken place or is occurring presently.
D)a report should be filed once a helper has grounds for suspecting abuse.
E)practitioners should not report a situation if the client is adamantly opposed to doing so.
Q2) The only time mental health professionals can disclose confidential information is in those specific cases where a client authorizes this.
A)True
B)False
Q3) In dealing with an HIV positive client who refuses to disclose his or her condition to a partner,
A)there is a legal duty to warn the partner.
B)there is both a legal and an ethical duty to warn the partner.
C)there is an ethical obligation to take action.
D)a recent court case has determined that professionals have a duty to warn and protect innocent people.
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Page 10
Chapter 9: Managing Boundary Issues
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Most of the professional codes of ethics specifically address the topic of giving or receiving gifts in the therapeutic relationship.
A)True
B)False
Q2) Rigid avoidance of all boundary crossings could result in a weakening of the therapeutic alliance.
A)True
B)False
Q3) The APA (2002) ethics code offers three helpful criteria in making decisions about multiple relationships.These include all except for
A)risk of exploitation.
B)loss of therapist objectivity.
C)assessment of benefit to the therapist.
D)harm to the professional relationship.
Q4) If a dual relationship is unavoidable,it is a good idea for helpers to document and monitor their practices.
A)True
B)False
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Chapter 10: Getting the Most From Your Fieldwork
Supervision
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Although informed consent is essential in counseling relationships,it is not ethically mandated in supervision.
A)True
B)False
Q2) Supervisors play multiple roles in the supervision,which means
A)that the boundaries are not always clear.
B)that supervision and therapy ought to be combined in the supervisory process.
C)any mixing of roles by supervisors is highly unethical.
D)supervisors should not point out to a supervisee his or her blocks and countertransferences with clients.
Q3) Which of the following is not a characteristic of effective supervisors?
A)Professional supervisors have training in supervision.
B)Supervisors do not provide supervisees with immediate feedback.
C)Supervisors provide clear goals for supervision.
D)They are knowledgeable about ethical and legal matters.
E)They are themselves effective counselors.
Q4) Knowledge alone is a sufficient dimension of becoming an effective helper.
A)True
B)False
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Chapter 11: Stress,Burnout and Self-Care
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) Recognizing the signs toward a path of impairment and striving to lessen the consequences to both the professional and the client involves
A)self-assessment,an openness to change,and an action plan with a commitment to change.
B)being aware of the dangers of burnout,therefore being immune to it.
C)being financially and psychologically compensated for the emotional and physical depletion that results from over-scheduling.
D)taking work-related vacations to couple professional commitments with recreation. E)cutting out all activities that are not enjoyablE.
Q2) Joe is employed at an organization in which there is poor management and little supervision.He seldom receives positive feedback for his work and is expected to meet unreasonable demands.Joe is a high risk for burnout due to A)personal stress.
B)organizational stress.
C)individual stress.
D)environmental stress.
E)all of the above
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Chapter 12: Working With Groups
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Which of the following statements about structured groups is not true?
A)Structured groups are sometimes referred to as psychoeducational groups.
B)Structured groups are designed to deal with an information deficit in a certain area.
C)A structured group might focus on managing relationships and ending relationships.
D)Structured groups and counseling groups are synonymous terms.
E)None of the abovE.
Q2) When choosing a co-leader,you should base your decision on how likeable the person seems.
A)True
B)False
Q3) Being in a group as a part of your program provides an avenue for talking about the feelings,fears,and uncertainties that characterize the developing helper you are becoming.
A)True
B)False
Q4) Leading a group is a simple as counseling individuals in a group setting.
A)True
B)False
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Chapter 13: Working in the Community
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) Richard's wife was raped and he is having problems dealing with it.He tells his counselor,"If I ever find the guy who raped my wife,I'll kill him! I shouldn't have encouraged her to work the night shift to save money on babysitting." Richard is experiencing a
A)developmental crisis.
B)sexuality crisis.
C)retaliation crisis.
D)situational crisis.
Q2) Second-order crisis intervention involves
A)immediate assistance and often takes only one session.
B)ensuring the client's safety.
C)short-range plans of what to do next.
D)going beyond immediate coping and aims at crisis resolution and change.
Q3) Practitioners must remember that before people can be motivated toward growth and actualization
A)they must be well off financially
B)they must be well educated
C)their basic needs must be met
D)both a and b
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Page 15