Quintessentially Education - Tutor Information Pack

Tutor Information Pack

CONTENTS

4.

WELCOME PAGE

CODE OF PRACTICE

ENHANCED DBS INFORMATION

GUIDE TO WORKING ALONGSIDE QED

TUTOR QMUNITY

VOLUNTEERING OPPORTUNITIES

POLICIES

Welcome

Welcome to the Quintessentially Education tutor network – we are very excited to have you working alongside us. This document provides you with all the information you need to work successfully with our team and our clients.

For wider education consultancy enquiries, your additional contacts are:

Jess Harris,

Head

of Education (jess.harris@quintessentially.com)

Dr Sarah Rabinowe, Education Consultant (sarah.rabinowe@quintessentially.com)

The Quintessentially Group

Launched in London in 2000, Quintessentially is the leading luxury lifestyle management and concierge service. Providing members with the highest level of support across all their lifestyle needs, the Quintessentially Group offers a wide array of services, including travel, real estate, art, weddings, and of course, education.

Quintessentially Education

As an independent business within the Quintessentially Group, we work with families and students from across the world. We provide a student-centred, personalised approach to everything we do, treating our students as individuals and helping them find the best-fit education strategy and solutions.

Our services

Whether you want a highly qualified private tutor to help with exam preparation or an experienced education consultant to provide independent and unbiased advice on schools and universities, we offer an extensive array of services to assist at all stages of a student’s educational journey.

Private tuition

We offer both in-person (for London-based clients) and online tutoring for students of all ages and levels. Our tutors range from recent graduates to retired schoolteachers – we believe there is no one-size-fits-all when it comes to tutoring, and our tutor pool is therefore made up of a diverse range of tutors with differing experiences and teaching approaches.

Collectively, our tutors cover all subjects for all age groups, with requests ranging from 4+ assessment preparation, through to PhD support, and everything in between. We also offer home-school solutions and residential tuition for our clients. Last year, our tutors travelled as far as South Africa and India. We also had multiple home school placements, including specialist placements for children with SEND.

For more information about Quintessentially Education and the wider Quintessentially Group please visit our website.

Code of Practice

Quintessentially Education is proud to be a corporate member of the Tutors' Association (TTA), the only professional body for tutoring and the wider supplementary education sector in the UK, recognised by the UK Government. As corporate members, we follow their Code of Practice which reflects our ethos and expectations.

We actively encourage all tutors working alongside Quintessentially Education to do the same. The Code of Practice can be found via the link here. As well as supporting their members with information, practical tools, networking opportunities and annual events, TTA are also an information resource for the public on all things to do with professional tutoring and supplementary education in the UK. Becoming a member of The Tutors' Association signifies a commitment to the profession, and to upholding the highest standards of safeguarding, professional practice and ethical behaviour.

If you are interested in becoming a member, please visit their website by following the link here.

Enhanced DBS Information

The safeguarding of children and vulnerable adults is our top priority. It is therefore a requirement that all tutors who are part of the Quintessentially Education network hold a current Enhanced DBS certificate that is not more than 12 months old.

We highly recommend that tutors working on behalf of Quintessentially Education sign onto the Update Service. The subscription to the Update Service lasts for one year, and you can opt into automatic renewal. Our team can help tutors obtain and maintain a DBS certificate if they do not hold one. If you would like to apply for a new certificate through Quintessentially Education, please let us know, and we will provide you with the relevant information to start your application.

For more information, please visit the Gov.uk website here or contact a member of the team.

A guide to working alongside Quintessentially Education

Tutorcruncher

To manage the tuition side of our business, we use the Tutorcruncher (TC) platform. Whilst we are aware many agencies use TC, processes can vary. So, please refer to the below guide which outlines how we use the platform.

Setting up your Tutorcruncher profile

We strongly recommend completing each section in as much detail as possible, as this is extremely helpful to us when sharing your profile with a client. It will also make it easier for us to find relevant roles that are best suited to your experience when they become available. Please also ensure that your CV is uploaded to your profile as an attachment. We ask all tutors to keep their profiles and CVs up to date and relevant. Once your profile is complete – subject to a successful interview and all other onboarding processes and checks being finalised – your profile will be approved.

To set up your profile, please click here.

Applying for roles

Once your profile has been approved, you will gain access to our online jobs board, found under the "Available Jobs" tab. There, you will see the roles we are currently looking for tutors to fill.

Should you require more information on any role, please contact a member of the team directly.

If you would like to apply for a role, please do so via Tutorcruncher. Your applications – are sent to the Quintessentially Education team, rather than direct to clients – please ensure you are explaining in full why you are best suited for the role and include all relevant, job-specific experience. One of the team will then review the applications and be in touch via email to discuss your availability, confirm the hourly rate, and arrange either an introductory call with the client or an introductory first session.

Lesson feedback and lesson logging

Please ensure that all lessons are logged within 24 hours of taking place.

• Step 1: Log into Tutorcruncher and select the relevant job from the "My Jobs’" section.

• Step 2: Add the lesson you have completed, making sure to fill in all the relevant details (date/time/lesson subject). When finished, select the "Record Lesson" button. This will store the lesson on the system.

• Step 3: Complete the lesson report. Simply follow the prompts and complete in as much detail as possible. This report is sent immediately to parents and clients, so please ensure this is a client-friendly report and written appropriately.

Example of good practice for lesson logging

Client Report: Lesson focus

In today's lesson, we started by reviewing the multiplication tables. Her understanding of the basic concepts of multiplication was not yet strong enough, so I introduced her to some techniques for calculating the multiplication table accurately. For example, she was confused as to whether 5x4 represented 5 groups of 4 or 4 groups of 5. I asked her to circle one of the numbers, e.g. 5, and then the rest of the number represented how many 5's we had to add. We then worked on her school worksheet. While doing addition and subtraction about larger numbers, I realised that she was having problems with the order of calculations when using the column method. We usually start with one column and if the addition results exceed 10, we carry this additional one to the next column and do further calculations. Related exercises will be added in the next lesson.

Student strengths

• 2 times table

• 5 times table

• She attentively learnt new methods and asked questions

Areas of Improvement

• Column method

• Bus-stop method

• Fraction

Student effort

She was quite used to the methods she learned from her school teachers and some misunderstandings led her to make mistakes in solving the problems. During the session, she tried to learn to use these methods in correct order.

Homework (if assigned)

N/A

Contract per assignment

Once the client has confirmed they would like to proceed with lessons, you will receive an email containing the specific Assignment Details and a link to sign the Terms and Conditions/Contract. Once the paperwork is signed, we will assign you to the job on Tutorcruncher which will allow you to log lessons accordingly. Your assigned jobs can be accessed via the "My Jobs" tab on Tutorcruncher.

Payment process

As mentioned previously, we kindly ask that all lessons are logged within 24 hours of taking place. This is not only to ensure timely reports are sent to clients, but also because lesson logging creates your timesheet (payment order) by logging the hours of work you have completed. It is crucial that all your lessons are logged correctly, on time, and within the correct month. Invoicing is conducted twice per month – mid-month (15th) and end of month (final day). Email reminders will be sent. Once invoicing has been processed, you will receive a payment order covering all the lessons which have taken place during that period. At the same time, your client will receive their invoice from Quintessentially Education.

We typically process tutor payments on the Wednesday after payment orders are sent. Payments can take up to 3 working days to show in your account.

Travel expenses

Our standard policy regarding travel expenses is that these are not automatically covered for tutors. Should you feel that it is necessary for your travel expenses to be covered for a specific role, please contact a member of the team directly. We are happy to review on a case-by-case basis for specific circumstances. Any expenses (travel or otherwise) must firstly be approved by our team (who will approve them with the client) before being logged.

Tutor Qmunity

From working with tutors over the years, we understand that, due to the independent nature of the job, it’s not always possible for tutors to have lots of interaction with other tutors. Following significant interest from our current tutor network, we created the ‘QEd Tutor Qmunity’ WhatsApp group. This is a place to connect with other tutors, share resources and advice, and stay up to date with Quintessentially Education news.

Monthly mailer

To keep our tutor network up to date with all things tutoring and Quintessentially, we send a monthly newsletter, sharing top tips, spotlight tutor interviews, and relevant updates to the tuition industry. Previous spotlight interviews have included a reflection from Jess Harris, Global Education Lead, Amelia Buckworth, Education Manager, and a SEND specialist.

If you would like to opt out of receiving the monthly mailer, please email emily.bacon@ Quintessenitally.com

To join, simply follow this link: WhatsApp Group Invite

We also hold a series of tutor networking opportunities and events throughout the year, so keep your eyes peeled.

Continued professional development (CPD) opportunities

If you are interested in CPD specifically designed for tutors, we recommend exploring Myelin Academia. Available courses include the Level 3 Award in Tutor Training "PRESET" and Achieving Certified Tutor Status (CTS). Use code QUIN10 for 10% off the following courses:

• Level 3 Award in Tutor Training "PRESET" £120 discounted to £108

• Achieving CTS "Certified Tutor Status" £120 discounted to £108

Other guides of interest from Myelin Academia Tutor Training Course page

• How to: Tutoring Online £5.00

• How to: Declare Income £5.00

If you have any questions about any of Myelin Academia’s courses, please email Leona Potter, Founder of Myelin Academia, at leona@myelinacademia.com.

Volunteering opportunities

Giving back is a big part of Quintessentially, so much so that we are incredibly proud to work alongside the Quintessentially Foundation, which incites meaningful change within our communities. The Firefly Project is Quintessentially Foundation’s new initiative, which aims to help more than 700,000 young people living in poverty in London realise their full potential.

There are two specific charities that The Firefly Project is currently supporting that have a significant educational focus: Team Up and Doorstep Library.

Team Up

Team Up uses tuition, delivered by inspirational role models, to enable pupils from low-income backgrounds to meaningfully increase their academic attainment in order to improve the choices available to them. 75% of the highest-income quintile of pupils gain five "good" GCSEs (A*-C), compared to 21% of the lowest-income quintile. Education is the key to social mobility, and research suggests that regular small-group tuition is one of the most effective ways of accelerating a child’s academic progress. Team Up is looking for tutors to help make a difference for the pupils they support across London, and you can help by volunteering in their 12-week programme. Over the 12-week programme, you will deliver weekly tuition and work alongside a team of fellow role models to support and develop pupils at school.

Doorstep Library

Doorstep Library is a community-focused charity dedicated to bringing the gift of books and the joy of reading directly into the homes of children across London who need its support. With one in four 11-year-olds leaving primary school unable to read or write properly, it recruits and trains home and online reading volunteers to go into some of the most disadvantaged areas in London to help introduce young children (aged 0-11 years) to the pleasure of reading.

Doorstep Library recruits volunteers to visit the same families at the same time every week to read to them. This inspires a love of books, stories, and storytelling, and instils a lifelong love of reading. This helps prepare children and broadens their opportunities in later life.

If you are interested in volunteering for Doorstep Library or Team Up – or would like further information about volunteering opportunities with Quintessentially Education – please contact the team at education@quintessentially.com

POLICIES

*All tutors working alongside Quintessentially Education are required to familiarise themselves with the following policies, which will be shared as part of this introduction pack.

1. Quintessentially Education Safeguarding Policy Statement

2. Quintessentially Education Safeguarding Procedures

3. Quintessentially Education Privacy Policy

4. Online Safety Policy, as outlined by the Department of Education: Safeguarding and remote education

5. Quintessentially Education Communications Policy (Including Online Activity; Social Media; and Photography)

6. Quintessentially Education Anti-bullying and Harassment Policy (Statement and Procedures Guideline)

7. Quintessentially Education Whistleblowing Policy

8. Quintessentially Education Complaints Policy

9. Quintessentially Education Anti-Corruption and Bribery Policy

10. As a Corporate Member of TTA, we are committed to making the Tutors’ Association Code of Practice applicable to all Contractors, as outlined by The Tutors’ Association Code of Practice

Contact Information

Address:

29 Portland Place, London, W1B 1QB

General Enquiries:

E: education@quintessentially.com

T: +44 (0) 2030 736 839

Amelia Buckworth, Education Manager:

E: amelia.buckworth@quintessentially.com

T: +44 (0)7834 438 417

Emily Bacon, Education Assistant & Researcher:

E: emily.bacon@quintessentially.com

T: +44 (0)7729 073 480

Working Hours:

Monday–Friday, 9am–5:30pm.

*Excludes bank holidays.

quintessentially.com/education