Vital Signs September 2018

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A stellar team — “Please thankk the nurses on Quinte 6 for the outstanding care they all provided me during my stay. They are all true professionals and a credit to their chosen profession.” ‐ Ted Baker

Making a bad daay good — “I just want to tell you how awesome Angela Dall, Ultrasound Technician, was today. I had an ultrasound booked for kidney stones. She is not only professional and friendly, shee is efficient in her role at Belleville General Hospital. Someone like her deserves the recogni on of o doing more than just a job. She is excep onal as a person and a technician… Thank you again n for such a pleasant experience, and I thank her for making my horrible day so much be er. Shee completely turned it around.” ‐ Heather Smith

#RespectEveryone #ImagineItsYou

#4MyT Team

Great work recognized — Joseph Mancuso, Director of Support Services (pictured in white shirt), received the na onal ABC (Above and Beyond the Call of Duty) award from his employer Compass Canada. He was chosen over 400 other Compass Canada Healthcare Division leaders for his role in the response to and remedia on of the Quinte 5 fire in May. “I’m very proud to have Joseph as part of our QHC leadership team,” said Jeff Hohenkerk, QHC Vice President and Chief Transforma on Officer. “He’s easy to work with and very reliable and, although Joseph’s employer – Compass Canada – is an external partner, Joseph has always ensured he’s part of the QHC family. Congratula ons to Joseph on his na onal award!” #TakeOwnership

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#ImagineItsYou

ICU to the rescue! — When a man and his service dog named Boots were transferred via ambulance from North Has ngs Hospital to Belleville General Hospital’s ICU, the ICU staff embodied QHC’s “Imagine It’s You” value. The pa ent was unable to care for his dog, so staff took care of, fed, watered and walked Boots. The pa ent’s family, who live four hours away, were unable to make the journey to Belleville to pick up Boots so he caught a ride back to Bancro with a nurse heading that way. The family then picked Boots up in Bancro . The pa ent was very grateful and con nued to recover in the ICU knowing that his li le pal was safe and sound. Thanks to everyone involved!

A job well done — “My recent visit to PECMH Emergency was a textbook example of what a hospital experience should be. From the triage nurse on, everybody was helpful and the wait me was reasonable. The examina on was thorough and the staff was very friendly. Dr. LeBlanc explained every detail to us and the follow up treatment by Dr. Beach was superb. It le us with a warm feeling that these professionals care about you and that's what counts. Thank you for a job well done.” ‐ A grateful paƟent Pictured from leŌ: Dr. Sarah Leblanc, Dr. David Beach, and Registered Nurses Amy Weir, Jessica Mossey, and Kim Leonard.

Who inspires you? Anyone can share in celebra ng our teams – staff, pa ents, physicians and volunteers. Contact C Carly Baxter at ext. 2677, cbaxter@qhc.on.ca.

#WeAllHelpProvideCare

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