What to do when workstation of point of sale don’t work

What To Do When Workstation Of Point Of Sale Don’t Work?

QuickBooks Point of Sale is a significant part for small business that helps to create invoices, email invoices, send payment reminders, send payment receipts, create recurring invoices and monitor by tracking your receivables. So, there are great benefits of this software. But, like the other software QuickBooks POS may also create some troubles. Recently, some users have reported that Point of Sale workstation is unable to connect due to which they frequently needed to have a tech support for QuickBooks Point of Sale.

While turning on Point of Sale work station, you experience the following situations as:  Unable to text anything in the Select Company data file field as here you find the error as ‘Fixing the connection’.  You also find error as ‘You are not connected to the server’.  Point of Sale seems grayed.  Ask you to specify server and company Data file.

These all are the issues that you face while using POS. These issues happen mainly because of following reasons:     

Your server work station may not be in multi-user mode.

Firewall may be blocking access to server.

Client server may not be able to connect with network.

You may be changing IP address.

It may be that your client server may not be on the same Windows service pack.  In Windows network and sharing center, public file sharing may be turned off.

Fixes for Point of Sale connection issues

To have fixes for Point of Sale connectivity issues, you have the option to find solution just at your work place. Here, you can have an expert help for QuickBooks technical issues to have a special assistance for Point of sale issues.

Before going through fixes, you need to keep some points in your mind so that you could have fixes in a perfect way. So, let’s have a look at these points:  Have a view at complete requirements for Point of Sale system.  Make sure that you are not changing IP address with your workstation. If so, then network need to get configured so that you can obtain IP address automatically.  When your systems are in domain network, then you need to make sure that all system is in subnet.  Restart router, if you have a router connection.

By keeping all these things in mind, you can dial a QuickBooks technical support number to have fixes for issues; you are facing with your QuickBooks POS.