International job search guides India

Finding work in India: a guide for Indian students

www.careers.qmul.ac.uk

Queen Mary is one of the UK’s leading research institutions with an equally enviable reputation for teaching excellence

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CONTENTS

Introduction

4

What will you have gained as a QMUL student?

5

Preparing for your job search

8

Your application: cover letter

10

Your application: CV guide

11

Your application: interview tips

14

What’s it like to work in India

16

Finding vacancies: networking

18

Finding vacancies: online

21

How can Careers & Enterprise help you?

22

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INTRODUCTION

As the 9th largest economy and the world’s largest democracy, India has a new focus on economic growth, job creation and improved international relations. Given this, returning back home to India as an overseas educated graduate is starting to look increasingly attractive.

However, searching for a job at home whilst you’re studying in London can sometimes seem difficult. Careers & Enterprise has produced this guide in order to help you with your job search.

Including everything from what Indian employers look for in a graduate to stories from our alumni, we hope that this guide will make the process of job hunting in India clearer and easier for you to understand.

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WHAT HAVE YOU GAINED AS A QMUL STUDENT THAT WILL MAKE YOU A GOOD JOB CANDIDATE?

QMUL has given you exposure to a variety of cultures There are approximately 17,800 students throughout Queen Mary and around 8,000 are EU or international students. If you interact with people from lots of different cultures, you can state on your CV and at interview that you have gained intercultural awareness and the ability to communicate with a variety of international cultures. This is valuable to any international or globally expanding companies.

QMUL has given you the chance the develop an attractive skillset Increasingly Indian employers are looking for candidates that are both technically able for the job and also have soft skills that make them stand out from the competition.

You may also have gained technical skills from your degree, if you use technology and equipment on your course that your peers at home don’t have. You can state these skills in the Education section of your CV. There is often considered to be a ‘leadership vacuum’ in India where domestic graduates have not established the necessary skills required for management positions. Make sure you highlight to employers any leadership of group projects or other leadership roles that you have undertaken whilst at Queen Mary.

Ability to work as part of a team A team player understands clearly the goals of the team and works to achieve them. They are able to offer ideas, listen to other people and take feedback from other team members.

Motivation and determination Enthusiasm for the role, company and industry is important. Employers look to hire people who have the motivation and determination to succeed.

Ability and desire to keep learning Jobs constantly change due to technological, political and economic factors, so you need to be willing to keep learning in order to adapt to new contexts.

Problem solving Employers value the ability to apply both logic and creativity to solve problems.

Communication Employers relate good communication skills to the ability to work effectively with both colleagues and clients. Good communicators can adapt their style of communication to suit the task in hand.

Time management Good time management is about being able to prioritise your tasks and being able to work on several different projects at once through planning the use of your time.

Interpersonal Skills These skills enable you to build trust and rapport with other people and manage conflict if necessary. They are a valuable asset in the work place.

Ability to work independently Being able to work with minimum supervision is important as companies do not have the resources to continuously oversee you.

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COMMON PERCEPTIONS THAT INDIAN EMPLOYERS HAVE OF OVERSEAS GRADUATES AND HOW TO MARKER YOUR QMUL DEGREE TO THEM A recent study by the British Council suggested that multinational companies and those with international ambitions have adopted a recruiting strategy that targets foreign university graduates. However, many domestic Indian companies- whether large or small - still have negative preconceptions of those who have studied overseas. How do you overcome this when you’re applying for jobs?

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Common perception

How to overcome these perceptions during your job search in India.

Overseas graduates have unrealistic salary expectations.

Despite the fact you have paid a lot for your UK education, Indian employers expect you to start at the bottom in the company and will usually only pay you the same as a domestically educated graduate. It’s therefore important to approach companies with realistic salary expectations.

However, the good news is that studies show that as an overseas educated graduate you are more likely to progress faster within the company in rank and salary than your domestically educated peers.

People who studied in the UK have only returned to India because they can’t find a job. They’ll leave at the first chance they’ll get

It’s mainly only medium-sized domestic companies that have this view: larger and multinational corporations are more inclined to understand that India’s expanding economy would be an attractive work option for you. Nonetheless, it’s always a good idea to have a positive explanation for why you chose to return to India and to emphasise on your CV, in interview and in conversations with contacts how your overseas degree will be useful in the Indian economy. This is particularly true now that the government are looking to improve foreign relations and increase foreign investment).

I know the local It’s common for employers in India to think more highly of a local university brand than of university well, so why an individual’s ability to perform. To overcome this, highlight the ranking of QMUL and state should I look elsewhere? on your CV or application the skills and experiences that you have gained as an overseas student that a domestic student may not have.

A UK qualification is not better than an Indian one. If anything, UK degrees are less academically rigorous.

Make sure that in conversations with your network and in the ‘Education’ section of your CV you demonstrate the value of the Queen Mary degree. Here are some elements you can talk about.

We’re part of the Russell Group.

In 2012, Queen Mary joined the internationally renowned Russell Group, which represents 24 leading UK universities.

We’re in the top 100 universities in the world.

According to the Times Higher Education World University Rankings 2015, Queen Mary is currently the 98th best university in the world.

Read more here: www.timeshighereducation.com/world-university-rankings Many of our subjects rank highly in the UK league tables.

According to The Guardian University League Tables 2016, Queen Mary ranks 3rd for Law, 4th for Medicine, 5th for Dentistry, 6th for Drama, 7th for History and 8th for Material Sciences. If your subject ranks highly, you may want to include this in your CV or job applications. Read more here: www.theguardian.com/education/universityguide On your CV or application, state any relevant modules, project work, research or even your dissertation topic from your current degree. Make sure you include any other technical skills that are more prevalent in a UK degree than an Indian one, due to the science and technology equipment available here.

It’s particularly important to include your modules and relevant skills if you are a taught master’s programme, as there is a common belief in India that a 1 year UK masters is not as substantial as a 2 year MBA, when this is not the case. If you wish, you could attach another page to your CV with a full list of your modules on it, to emphasise the comparable nature of the degrees.

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PREPARING FOR YOUR JOB SEARCH

What can you do whilst you are still in the UK to prepare for your job search?

1/ Ensure you develop your soft skills Indian employers consider those who have studied in the UK to be more likely to have soft skills. However, you need to be able to prove that you have them throughout the stages of the job application process. How can you make sure you develop and practice using them whilst you’re at Queen Mary?

Be active in your course Some of your modules will include a variety of learning and assessment methods such as presentations, blogging, report writing and group work. These are designed to help you improve your communication skills in a more professional setting. Try to immerse yourself in to these tasks so that you can make the most of this experience.

Get involved in the Students’ Union QMSU have a large variety of activities that you can be a part of, including Societies, Club Sport, RAG, Student Media or Volunteering. Participating in these will this help you improve your English and develop the communication, time management and other soft skills that employers are looking for. Use societies to try to interact as much as possible with non-Indian students as this will help to develop your language skills and also improve your understanding of the UK culture.

If you’re concerned about straying too far away from your studies, most departments have a student-led academic society that you can be a part of.

Take a look at what QMSU has to offer: www.qmsu.org/getinvolved

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2/ Research which industry you would like to work in Take some time to research and look into the different industries that you find interesting and would consider working in. If you’re unsure, book a Careers Appointment with the Careers & Enterprise team and they’ll help you to get a better understanding of what jobs may suit you. Make sure you attend any careers events for your School, as these give you an insight into the variety of industries that people with your degree have entered.

Top 10 work industries of QMUL Indian graduates 66

Legal Research

18

Consulting

17

Entrepreeurship

16

Education

12

Marketing

12

Information Technology

12

Engineering

10

Media and Communication

10

Arts and Design

9

(Data source: LinkedIn Jan 2016)

3/ Consider what type of company would value a QMUL degree As a result of Indian employers’ preconceived ideas of overseas graduates, the most easily accessible companies to recent graduates are large Indian companies, those that are expanding internationally and also any multinational companies.

Top 5 companies that QMUL Indian graduates work for Shardul Amarchand Mangalds

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Amarchand & Mangaldas & Suresh A Shroff & Co Kochhar & Company

(Data source: LinkedIn Jan 2016)

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It’s important to note the hiring times for companies throughout India. Generally speaking, Indian branches of international firms recruit between January and April, whereas Indian firms recruit from April until September. However, you can write directly to companies, sending your CV, a few months before you are available for work. These will be looked at for when a vacancy arises and some companies will crossrefer their CV bank with other companies that have vacancies.

4/ Think about the location in which you would like to live In the past, most graduates have traditionally gravitated towards major metropolises such as Delhi, Mumbai, Kolkata, Bangalore and Chennai. Undoubtedly these cities have the greatest economies and therefore the most opportunities available to graduates. However, a deliberate push by the government to improve infrastructure throughout the country, coupled with business expansion into smaller cities and even the rural areas, means more opportunities are available outside of these big cities. For example, Queen Mary graduates have relocated to areas such as Noida, Guwahati and Chandigarh.

Life Sciences Biotechnology Pharmaceuticals IT Clinical and Contract Research

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YOUR APPLICATION: COVER LETTER- WHAT TO INCLUDE

A cover letter is the first impression that a potential employer has of you and should always be included with any CV you send. Here are some tips for how to write a successful cover letter:

• Clearly state the job which you are applying to and how you learned about the vacancy. If you have been referred by a contact in the company, mention their name and your relationship to them

• Maximum side of typed A4. Write directly and make your points succinctly

• Specifically relate your skills to the available position, and describe what you can bring to the company. Most important items should be discussed first

• Start with the date in the top right hand corner, followed by your contact details on the left • Make sure your cover letter is targeted to the potential employer • Research who would be likely to read your application and address it to them. This can be done by looking at the company website or contacting HR

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• Conclude your letter by thanking the employer for their consideration and that you would be willing to attend an interview • Ensure your tone is formal, polite and positive • Proof read! Employers will not be impressed if there are any spelling, formatting or grammatical errors.

YOUR APPLICATION: CV GUIDE

Whilst you’re applying for jobs, it is worth researching whether any of the companies that you are applying to have a preferred application format. If not, here are some general tips on writing your CV:

Two page CVs are the norm in India. Longer CVs may be appropriate in some circumstances, but these should be written as concisely as possible

Use spelling that conforms to British English

Ensure your wording is positive and active rather than negative and passive. Instead of stating your difficulties, use language such as ‘overcame’, ‘accomplished’ and ‘achieved’.

Provide any statistics to show positive outcomes of your activities if possible

List your up-to-date contact information at the top of the document

Tailor the information to the position you are applying for by including any modules you may have studied or provide examples of any specific skills you may have gained that are related to the vacancy

Do not include references on your CV. Instead prepare a separate document that lists your references so that they are available on request.

Include a brief objective that outlines your interest in the position, company or industry

Don’t include part-time work or volunteering unless it directly relates to the industry you are applying for

Don’t include part-time work or volunteering unless it directly relates to the industry you are applying for

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YOUR APPLICATION: CV GUIDE

Manahil Shafiq 5B, Pooley House, Westfield Way, London, E1 4PG. Contact number: +447717051562 Email: manahilshafiq@gmail.com Objective: Seeking a challenging position that will allow me to continue my learning development within the Banking and Finance industry.

Give your degree level, subject, university and years of study. Include any relevant modules, research or project work.

Education MSc Banking and Finance, Queen Mary, University of London [September 2015- September 2016] • Passed with 66% (Merit).

• Modules included: Corporate Finance, International Finance and Risk Management for Banking • Queen Mary is part of the prestigious Russell Group and is ranked as 98th in the Times Higher Education World University rankings BS (Hons) Economics an Finance, University of Central Punjab [July 2011- May 2015] • Passed with 60%.

• Modules included: Foreign Trade, International Finance and Marketing and Industry studies.

Write your education and employment history in reverse chronological order

Employment History Graduate Intern, Commercial Banking Sector HSBC [June 2015- August 2015] • Worked directly with customers to understand customer satisfaction • Provided support to my team and my managers by modelling, accounting, credit analysis, researching prospective clients, developing cash flow models, conducting market research, helping to create pitch books.

Financial Management Intern, Earthood Services Private Limited [December 2014- May 2015) • Managed financial databases • Gained experience in accounting and taxation, invoicing and payment tracking.

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Other Experiences and Qualifications Fundraising Officer, Economics Society, Queen Mary University of London [October 2015- June 2016] • Increased grant funding and increased sponsorship funding through writing proposals and contacting local businesses.

• Organised fundraising events • Organised and helped execute other academic and social events

Include your former position, the company and the dates you worked.

Outline your roles and responsibilities whilst there, again including any relevant project work and skills acquired.

Other Achievements • Came 2nd in Under 16s Regional Debating Competition • Received the John Maynard Keynes Award for Outstanding MSc Thesis Strengths • Excellent problem solving ability • Good team management skills • Proficient in computer packages such as Microsoft Office • Hobbies and interests: continuous learning, cricket and music

Personal Information • Date of birth: 26/02/1991 • Languages: fluent in both Urdu and English

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YOUR APPLICATION: INTERVIEW TIPS

Job interviews can make you feel nervous, regardless of how many you may have done. Here is some advice about interviews in India, to help you through the process.

Punctuality is very important Try to arrive approximately 20 minutes early. This way you will have time to compose yourself and fill in any extra paperwork that may need completing. Double check exactly where your interview is being held and if necessary do a practice journey.

Make sure you’ve accounted for traffic!

You must be well presented Employers will see the way that you present yourself, whether in terms of dress and physical appearance to body language, as a reflection of yourself. Your clothes should be business formal and conservative. Your phone must be switched off. Ensure your posture is good and that you maintain eye contact with your interviewer: you don’t want to be considered as disrespectful or lazy!

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Be polite at all times To show respect, always use a person’s professional title and first and last names in introductions. Present a business card when introduced to the individual, using both hands to offer them the card, and do not sit until invited to do so. Allow the interviewer to set the tone of the meeting. Do not raise the issue of salary or benefits.

Research the company and the industry Employers are looking for people who have a good understanding of their company, the industry and how the Pakistani economy affects both of these. Stay up to date with current events concerning the industry and company, research their competitors and be ready to talk around these topics.

Be prepared to back up your story It is important to remain humble and not to brag about your achievements. Instead, share your experiences and how they gave you particular skills: this will show the interviewer that there is something behind your claims. Use positive words such as ‘learned’ and ‘achieved’ and never discredit a former employer.

Be professional at all times, even if you get a question you dislike As there’s no equality legislation in India there are no requirements concerning employers interviewing technique.

You may be asked openly biased questions about your family, your dress, your personal choices, facial hair and more. Try not to take offence to this, and keep a positive attitude even if you do not approve of the question. Answer by openly stressing the positive aspects that your choices could bring to the company.

Asking questions to demonstrate your interest in the role Prepare between 3 and 4 questions that you can ask your interviewer about the role, the company, the industry and even its future. This is a great way to gain respect and credibility.

Regardless of how well you think the interview went, you must be gracious Always ask for the interviewer’s business card and follow up with a thank you note properly addressed to that individual.

Don’t wait for longer than a couple of days to do this, and make sure you thank the interviewer for their time and for granting you an opportunity to discuss your interest in the position.

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LIVING AND WORKING IN INDIA

Career Progression: Even more so than in the UK, it is common for graduates and postgraduates in India to start in entry level roles, with little or no progression for one to two years. However, because of the ‘leadership vacuum’, UK graduates are more likely to be promoted quickly Living costs: Living through the ranks as they are costs in India are considered to have a more considerably lower than the developed leadership UK. Chennai, New Delhi and Average working hours: In India, skillset.

Mumbai continuously rank highly the work week is limited by law to 48 in the world’s most affordable cities. hours, excluding overtime. Overtime work However, depending on the standard of more than 9 hours a day is often paid of accommodation you are looking for, at double the normal hourly rate. rent can be disproportionately high.

Read more about the cost of living at www.numbeo.com/ cost-of-living

Living and Working in India

Average salary: Average monthly salary in India is 19,967 INR. This equates to approximately 206 GBP. Find more information on average salaries across different job sectors in India here http://goo.gl/N6Mt

Holidays: Annual leave ranges between 12 and 21 days. Workers must be given leave on all official government public holidays. Workers may also take leave an additional 2 days from the list of ‘restricted holidays’.

Tax rates: Income tax is progressive, ranging from 10-30%. The first 250,000 INR of income is exempt from tax.

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FINDING VACANCIES: NETWORKING

Networking and using personal references are still the most prominent ways of finding out about and filling job vacancies.

There is a lot of networking protocol in India, such as always exchanging business cards in meetings or interviews. In order to ensure that you develop your own networks there are a few things that you can do.

Maintain connections with your friends and family Make sure your social media platforms are up to date with your education and any work experience. Keep your friends and family updated with what you’re currently doing whilst you’re in the UK and what you may be looking for when you return home. Similarly, when you return to India, maintain your relationships with your Queen Mary friends, along with any academics or work experience colleagues. This is a great starting point for your own network - you never know when this might come in useful!

Join the Queen Mary Alumni Network By signing up to the Alumni Portal you can subscribe to the alumni mailing list, search for fellow alumni and buy tickets for upcoming events in the UK or India. Most importantly, you can join the overseas group for India, which organises regular events and projects for alumni in India. You can also join the Queen Mary Alumni Group on LinkedIn- just search ‘Queen Mary Alumni Network’.

‘The most powerful tools in your hands are contacts through your family and friends. Use them.’

Atif Khan, Aerospace Engineering graduate, 2009

Visit the Queen Mary Alumni pages at www.qmul.ac.uk/alumni

Sign up to professional associations and online forums Research the professional associations that you are interested in and see if you can sign up to their online newsletters.

These will offer information on networking and other professional events. You can also participate in online forums for international students in UK universities. For instance, you can ‘like’ the British Council UK Alumni Relations Network Facebook page. www.facebook.com/BritishCouncil.

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Keep up to date with any events that may be good networking opportunities with the Indian Chamber of Commerce. http:// www.indianchamber.org/ Other networking organisations for you to consider are: • Google Plus https://plus.google.com/+GoogleIndia • The Associated Chambers of Commerce & Industry of India www.indianchamber.org/ • Toastmasters International www.toastmasters.org/

LinkedIn is one of the most common ways people expand their professional network. Here, you can join the Queen Mary Alumni Network group and even some School specific groups. Furthermore, you can search and follow Queen Mary University of London and explore the careers of over 54,000 alumni. Keep your profile information up to date, as recruiters use LinkedIn to locate potential candidates. If possible, contact your former employers, professors and lecturers and peers you worked on group projects with, and ask if they can give you a recommendations on LinkedIn.

LinkedIn is a great way of searching for jobs as many recruiters advertise their vacancies on it. ‘Follow’ companies that you are interested in and search in the ‘Jobs’ section of LinkedIn. Make your search country specific by changing your location preferences. Read about how to apply for jobs using LinkedIn here: https://goo.gl/aexKR0 For videos on how to build your profile and use LinkedIn functions go to https://students.linkedin.com/uk You can also read our guide to using LinkedIn here: http://goo.gl/YH3RQY

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FINDING VACANCIES: NETWORKING

Atif, Mechanical Design Engineer at Vedang Advanced Radio Electronic Systems in Mumbai MEng Aerospace Engineering graduate, 2009 Why did you choose to return home after you graduated?

‘I didn’t originally choose to return home. However, I was unable to find a job in the UK and my visa expired.’

What skills do you feel you acquired from studying in the UK? ‘The ability to think analytically to get results, team working and communication skills.’

How did you go about searching for a job?

‘I applied through company websites, contacted HR departments and individuals from different companies and through job boards. The most effective method was using contacts of my family and friends.’

What was the most challenging aspect of your job search and how did you overcome it?

‘Most companies go about hiring graduates on Campus in Indian Colleges which can make it difficult for UK graduates to find a job. Most people will feel short changed by this, and I did too. I found that contacting the HR departments and individuals within the company directly proved to be more effective in getting noticed by the companies and landing interviews.’

How do you think current Indian students can try and stand out in the job market when they return home?

‘Get skills that are relevant to the job. For example Engineering Graduates need to be well versed in modern 3D CAD and FEA/CFD software. Getting a professional certification in these software will help and you may have to do this over and above university.

The other thing is internships. Do whatever it takes to get internships. One year internships (in courses that offer them as part of the degree) are the best opportunity for students to learn practical and demonstrable skills to show employers here in India.

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Are there any networks that you would recommend returning Indian students to connect with?

‘The most powerful networks to stay in touch with are your own friends and family, especially is they are working in a company you like and can give you a recommendation. Go to the British Council Career Events for Indian students, too.’

If you did your job search after graduating from QMUL again, what would you do differently?

‘I suppose I would be a lot more pro-active in applying for internships and jobs. Waiting for results between interviews and taking breaks did not help. I would also identify the gaps in my skills and what is required in the industry.’

What advice would you give current Indian students about conducting a successful job search when returning home after graduation?

• ‘Identify gaps in your skills and what is required by the industry and take whatever steps necessary to acquire these skills.

• Be pro-active in applying for internships while in the UK • Do not only rely on applying for big companies in India. Look for smaller and less renowned companies too.

• Do not rely on sending CV’s on company websites. Instead contact the HR department and make them get you in touch with someone from the department you want to work for and build relationships with.’

‘Shadow people that work in companies that you want to work in on social networking sites like LinkedIn. Get in touch with them and see if they can help you get a job in the company.’

Atif Khan, Aerospace Engineering graduate, 2009

FINDING VACANCIES: ONLINE

It is becoming more common in India for job vacancies to be advertised online, meaning that it is now much easier for you to apply for jobs whilst you’re still in the UK. Here are some resources for your online job search.

Online resources available through Careers & Enterprise Gradlink India is an online resource that offers industry advice and advertises job vacancies. Have a look here: www.gradlinkuk.com/india.php Going Global advertises jobs and internships across the world, including in India: www.careers.qmul.ac.uk/students/ jobhunting

Online recruitment websites Recruitment websites tend to come in two forms: generalised and industry specific. Employers can use these platforms to advertise their vacancies and candidates can apply online.

Indeed, Indian employers prefer to advertise through online recruitment platforms rather than through their own websites.

It is becoming increasingly common for candidates to be able to upload their CV onto a recruitment websites, highlighting their areas of interest, and companies can then search through relevant CVs. Here is a list of useful recruitment websites.

• Gradlink India www.gradlinkuk.com/india.php • Click India www.clickindia.com/

JobOnline is Queen Mary’s job board. You can search vacancies by country and industry. www.careers.qmul.ac.uk/ jobs

• Naukri www.naukri.com/

Careers Tagged is an online library of websites about everything concerning job searches. Enter ‘international students’ or ‘India’ into the search box for relevant resources. www.careerstagged.co.uk/

• Adecco www.adecco.co.in/

Vacancies advertised on company’s website

• Indeed www.indeed.co.in

Most companies’ websites will have a ‘jobs’ or ‘careers’ section. Multinational corporations will advertise jobs throughout the countries that they operate in. Normally if a vacancy is advertised online, it will be alongside a job specification and details on how to apply for the position.

• Go Media Jobs www.gomediajobs.com/#

• Placement India www.placementindia.com/ • Times Jobs www.timesjobs.com/ • Kelly Services www.kellyservices.co.in/in/inhome/ • Career Jet www.careerjet.co.in

• PR Hour www.prhour.com/jobs/pr-jobs/ • Legally India www.legallyindia.com/ • Indian Pharma Jobs http://indianpharmajobs.in/ • Software Jobs India www.softwarejobsindia.com/

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HOW CAN CAREERS & ENTERPRISE HELP YOU?

Careers & Enterprise supports Queen Mary University of London students across all aspects of their career development.

Careers Consultants Every School has their own dedicated Careers Consultant.

Your Careers Consultant will run a programme of career workshops and events for your School that can you attend, featuring employers and alumni. Find these here: www.careers.qmul.ac.uk/events

Book an appointment We offer daily 20 minute appointments, where you can discuss any of the following: • CV and job application feedback • Finding and applying for work experience, part-time work or graduate jobs in the UK and overseas • Deciding what to do after graduation • Starting your own business We also run practice interviews before a Skype/phone or face to face interview.

To book an appointment or practice interview call 020 7882 8533 or book in person in WG3, Queens’ Building, Mile End campus. We are open Monday-Friday 9.30am-5pm. All appointments are held on the Mile End campus apart from postgraduate law appointments, which are held in CCLS at Lincoln’s Inn Fields.

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Find us online…

Website: www.careers.qmul.ac.uk QMPlus International Students Careers Webpage: http://goo.gl/S9tXgQ Facebook: www.facebook.com/qmcareers Twitter: https://twitter.com/qmcareers Blog: https://qmjobsblog.wordpress.com/

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For further information contact: Careers & Enterprise Queen Mary University of London Mile End Road London E1 4NS Telephone: 020 7882 8533 email: careers@qmul.ac.uk www.careers.qmul.ac.uk

Any section of this publication is available in large print upon request.

If you require this publication in a different accessible format we will endeavour to provide this where possible. For further information and assistance, please contact: hr-equality@qmul.ac.uk; Tel: +44 (0)20 7882 5585.

The information given in this publication is correct at the time of going to press. We reserve the right to modify or cancel any statement in it and accept no responsibility for the consequences of any such changes. For the most up-to-date information, please refer to the website qmul.ac.uk This publication has been printed on environmentally friendly material from well-managed sources.

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