Cleaning & Maintenance - April 2022

IN THIS ISSUE: THE MANCHESTER CLEANING SHOW 2022 SHOW GUIDE

The Manchester Cleaning Show returns to the city at its new home, Manchester Central, on 6 and 7 April 2022. The SHOW GUIDE is the ONLY source of all the information you will require to get the most from your visit to the event.

Healthcare & Hospital Hygiene

Maintaining high levels of cleanliness and hygiene has long been a priority for healthcare facility managers to create a safe environment for patients and sta . From the risk of bacteria proliferating in wards and treatment rooms, to trips and slips caused by spillages and waste in common passageways, facilities managers must ensure hygiene standards are consistently met all year round. This feature looks at some of the latest products, technologies and trends.

THE MANCHESTER CLEANING SHOW 2022 SHOW GUIDE

The Manchester Cleaning Show returns to the city at its new home, Manchester Central, on 6 and 7 April 2022. The SHOW GUIDE is the ONLY source of all the information you will require to get the most from your visit to the event.

CLEANING AND MAINTENANCE C M

CLEANING AND MAINTENANCE

CLEANING AND MAINTENANCE

Healthcare & Hospital Hygiene

Maintaining high levels of cleanliness and hygiene has long been a priority for healthcare facility managers to create a safe environment for patients and staff.

From the risk of bacteria proliferating in wards and treatment rooms, to trips and slips caused by spillages and waste in common passageways, facilities managers must ensure hygiene standards are consistently met all year round. This feature looks at some of the latest products, technologies and trends.

THE OFFICIAL PARTNER OF THE CLEANING SHOW

APRIL 2022

All aboard for Manchester Central

The Manchester Cleaning Show returns to the city in April at its new home – Manchester Central. The venue will host the event on 6 and 7 April, welcoming visitors from across the region and beyond (see Page 27).

As the organiser put the finishing touches to the event programme, Killis was announced as the Official Innovation Partner for the show. Following the successful UK launch of its king-sized, autonomous cleaning robot, Rex, at the Cleaning Show in London, Killis is coming to Manchester to demonstrate its forward-thinking advanced robotics, the latest in scrubber dryer technology and its growing sustainability range. Attendees can also join Tibor Killi, MD of Killis, who will speak during the event’s conference (see Page 30). He’ll help show attendees to discover more about cobotics and address why the cleaning industry needs to embrace the latest advancements in innovative cleaning equipment. The presentation will look at how collaborative robotics can ease a human-intensive workforce, freeing up valuable time and making cleaner, healthier spaces. The Conference Theatre will also transform into a demonstration area once the conference sessions have concluded on both days, enabling Killis to show exactly what its cobotic machines can do.

The Manchester Cleaning Show has also announced an Official Hygiene Partner for the event, Dettol Pro Solutions. Following on from its successful collaboration with the COP26 Summit, Dettol Pro Solutions will be working with the organiser to ensure each visitor has a safe visit to the event. Each morning at 11.00am,

experts from the Dettol Pro Solutions team will be delivering keynote presentations in the Conference Theatre, sharing invaluable insights about hygiene practices with attendees.

In other news, I want to congratulate the Worshipful Company of Environmental Cleaners on becoming the first City of London Livery Company to be accredited as a Living Wage employer. This is a great achievement and shows the way for other Livery Companies to follow suit. Gary Fage, Master of the WCEC, said: “The Living Wage demonstrates an understanding that without fair pay, we cannot adequately resource our industry. Fair is fair when it comes to remuneration.”

Registration for the Manchester Cleaning Show 2022 is open. To register for your free entry pass and to find further information on this year’s event, please visit: www.cleaningshow.co.uk/manchester

I wish you a clean, tidy and healthy month ahead…and an enjoyable and rewarding visit to the Manchester Cleaning Show.

Neil Nixon, Editor Cleaning & Maintenance Magazine

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INDUSTRY NEWS

In the news this month… WCEC becomes first livery company to be accredited as a Living Wage employer, Astley Hire achieves carbon neutral status, CHSA seeks applicants for 2022 bursary.

CONTRACTS

We take a look at all the latest contracts awarded across the industry.

PEOPLE

Personnel news and new appointments from across the cleaning and FM sectors.

FEATURE: HEALTHCARE & HOSPITAL HYGIENE

Maintaining high levels of cleanliness and hygiene has long been a priority for healthcare facility managers to create a safe environment for patients and staff. From the risk of bacteria proliferating in wards and treatment rooms, to trips and slips caused by spillages and waste in common passageways, facilities managers must ensure hygiene standards are consistently met all year round. This feature looks at some of the latest products, technologies and trends.

SPECIAL REPORT: REALISING THE VALUE OF WASTE

Looking specifically at waste management for facilities managers, FFM’s managing director, Ben McCauley, reports.

NEW PRODUCTS

An overview of some of the new products available on the market this month.

05 Editor’s Comment

A look at the cleaning sector this month.

15 BICSc Comment

Will we ever meet the new norm? Stan Atkins, CEO of BICSc, reports.

16 BCC Comment

Pandemic drives international growth in wheelie bin washing. Daniel Coulon, director of the NAWBW, reports.

17 Contractor’s blog Lee Andrews reports.

FEATURE: WASHROOM HYGIENE & ODOUR CONTROL

It’s important to look ‘beyond the checklist’ when it comes to washroom cleaning, as more needs to be done to eradicate harmful bacteria that can build up over time on high touch-point areas. This feature –following on from last month’s issue - looks at new technology and systems designed to ensure a clean, odour-free washroom environment.

The Manchester Cleaning Show returns to the city at its new home, Manchester Central, on 6 and 7 April 2022. The SHOW GUIDE is the ONLY source of all the information you will require to get the most from your visit to the event.

THE MANCHESTER CLEANING SHOW 2022 SHOW GUIDE

WCEC becomes first livery company to be accredited as a Living Wage employer

THE Worshipful Company of Environmental Cleaners (WCEC) has been named as the first City Livery Company to become an accredited Living Wage employer.

Gary Fage, Master of the WCEC, said: “The Living Wage demonstrates an understanding that without fair pay, we cannot adequately resource our industry. Fair is fair when it comes to remuneration. I’d like to recognise the foresight and efforts of the WCEC Court

Assistant, Phil Smith, whose experience with the Living Wage Foundation and as a founding member of the Recognised Service Provider Scheme have helped to smooth our livery’s way to becoming a Living Wage employer.”

The WCEC will report annually to reconfirm its status. Furthermore, there will be a dedicated area on the WCEC website specific to its Living Wage employer status and any related initiatives. WWW.WC-EC.COM

Astley Hire achieves carbon neutral status

ASTLEY Hire is one of the first industrial equipment hire companies to achieve carbon neutral status for December 2020 - November 2021 under PAS 2026 framework.

In 2021 Astley Hire embarked on a 12-month project to address how it could further minimise the environmental impact of the business. The company has held the ISO 14001 environmental standard for many years but was inspired to make the push for carbon neutrality by the UK’s target to become carbon neutral by 2050.

Astley Hire engaged with consultancy service Charis Ventures Ltd to assist with the project. By working together to form and implement a comprehensive carbon scheme, Astley Hire and

Charis Ventures were able to reduce a potential carbon footprint of 142.08 tons down to a residual value of 48.24 tons, which has been offset via the government approved Carbon Footprint scheme. Astley Hire’s general manager, Martin Doran, said: “We have always been aware of the impact of our business activities on the outside world. I am pleased to have reached this significant milestone of zero carbon neutrality and be one of the first hire companies in the UK to have achieved this status. Our customers who prioritise their green credentials can benefit greatly from knowing they are hiring equipment from a carbon-neutral provider.”

WWW.ASTLEYHIRE.CO.UK

CHSA seeks applicants for 2022 bursary

THE search for three motivated and talented young people to receive financial support from the Cleaning & Hygiene Suppliers Association’s

2022 Undergraduate Bursary is now on. The successful applicants will join the 14 young people who have already benefited from the financial support. The bursary is £4500 and is paid in three instalments at the beginning of each academic year or the first three years if the degree is longer.

The CHSA Undergraduate Bursary is open only to the children of employees of CHSA members. David Garcia, vice president and treasurer of the CHSA, said: “The bursary is a wonderful way to give something back to the people who work hard in our sector. Every year, it’s a wonderful to meet the talented young people. They are bright and enthusiastic and give us confidence that the future is in safe hands. Selecting the final three is never easy but

we are very much looking forward to meeting them and hearing about their plans for their course and university.”

Applicants must be 18 years or over on 1 September 2022 and commencing their higher education studies this autumn. They will be assessed according to need, worthiness, endeavour and overall performance. Applying is simple - visit the CHSA website and click on the link on the bursary page. The closing date for applications is Friday 1 July 2022. Shortlisted applicants need to be available to meet the judging panel on Wednesday 20 July and Thursday 21 July 2022. The successful applicants will be notified by Friday 29 July. WWW.CHSA.CO.UK

Sodexo and OCS to spearhead pan-industry modern slavery council

SODEXO has joined forces with OCS to spearhead the creation of a new council comprising 19 organisations to form a crossindustry group to tackle modern slavery, supported by government. The new service and infrastructure modern slavery council will work together to eradicate risk, remove the crime and support the victims of modern slavery through supply chains.

Sodexo had been working with OCS since the middle of 2021 on the idea and presented the proposal through a webinar on the subject held by the Business Services Association (BSA) in December 2021, with speakers from government and industry including Sodexo and Serco. The BSA has supported Sodexo

and OCS in the formation of the council. The group will work to raise awareness within the industry, markets and communities as well as share best practice to mitigate the risks relating to modern slavery.

Madeline Lodge, modern slavery lead, Sodexo UK and Ireland, said: “We are committed to tackling modern slavery and by bringing together a collective body of organisations we are looking to ensure standards are set and maintained. This is a hugely important area - modern slavery can take many different forms including forced labour and servitude. It is estimated that at any given time over 40 million people worldwide are in modern slavery and the

COVID-19 pandemic has exacerbated the problem. We are thrilled to have so many organisations join this council and look forward to working with all in an open and collaborative manner to address this important issue. Working together we have the power to make real change.”

WWW.SODEXO.COM

Pinnacle Group and BCHS introduce Project Switch

PINNACLE Group, together with Bunzl Cleaning and Hygiene Services (BCHS), have launched Project Switch - a new national sustainability standard for commercial cleaning and hygiene supplies.

Project Switch is a new set of standards designed by Pinnacle Group and BCHS to ensure that sustainably produced and packaged cleaning chemicals, plus hygiene consumables, are prioritised across Pinnacle Group’s soft facilities services portfolio. As part of the collaborative sustainability initiative, BCHS has committed to offsetting carbon emissions associated with Pinnacle cleaning supplies

delivery management, so they are carbon neutral.

Sarah Russell, procurement manager for Pinnacle Group, said: “Over the next two years, Pinnacle Group and BCHS intend to roll out and embed the new purchasing practices outlined within the policy, in order to reduce our carbon emissions and improve the impact we have on the communities we work within as well as the wider environment. Taking visible and accountable steps like this is important, as while we recognise it is not always possible to have products meet the requirements of this standard, we are striving towards this

Birkin receives funding ‘Boost’

BIRKIN Group has secured a growth loan from the alternative lender, BOOST&Co, as well as a flexible invoice discounting (FID) facility from the lender’s sister company, Growth Lending. The loans offer a tailored funding solution to Birkin Group that is expected to create new jobs across the organisation and enable the business to invest in new technology.

Kim Martin, head of the south and midlands at BOOST&Co, said: “We are absolutely delighted to support Paul, Tyrone and the rest of the team at Birkin Cleaning Services on this

deal. The business has demonstrated strong financial performance and is ideally placed to maximise the opportunities presented by the current environment and the need for enhanced cleaning and sanitisation.”

Paul Ashton, CEO at Birkin Group, said: “Working with both BOOST&Co and Growth Lending made sense, as both lenders have worked collaboratively to understand our proposition and drive to achieve growth. Our business has continued to innovate and this funding enables us to push this growth

by ensuring that there are no products in use that fall below our minimum product standard, which goes above and beyond compliance.”

Anna McArdle, sustainability manager for BCHS, said: “BCHS is proud to work collaboratively with Pinnacle Group on improving the impact we both have on local communities and the wider environment. Supported by the BCHS Sustainable Solutions initiative, the sustainability policy and carbon offsetting commitment together ensure products are sourced sustainably and have a limited impact on the environment.”

WWW.PINNACLEGROUP.CO.UK

Kim Martin

further, bring new team members on board and invest in more technology to support the facilities management market that we operate in.”

WWW.BIRKINGROUP.CO.UK

WWW.BOOSTANDCO.COM

Swinging into charity action

PACIFIC Support Services is again hosting a charity golf day in aid of Young Epilepsy. This will be the sixth golf day run by Pacific Support Services for Young Epilepsy and takes place on 9 September 2022 at Stock Brook Manor Country Club in Billericay, Essex.

Over the past few years, the fundraising event has hit the £28,000 target and is hoping for an even better performance this year. Based in Eltham, Pacific Support Services’ MD, Richard Pallett, said: “It is a charity close to my heart and I’m always thrilled when we can help such a worthwhile organisation.”

Sally Brighton, fundraising director at Young Epilepsy, said: “Children with epilepsy have a right to be heard. It is our job to listen and work with them so they can thrive and fulfil their potential. Support from Pacific Support Services and the charity golf day helps coordinate research to

improve diagnosis and treatments, supports campaigns for children’s rights and provides vital tools, information and practical support for children living with epilepsy. We are delighted that Pacific are once again so generously organising this wonderful event. Everyone who takes part, whether that’s playing their best (or worst!) round of golf or digging deep for some of the amazing auction prizes on offer, will be helping young people with epilepsy to live happy fulfilled lives.”

If you would like to take part, please contact pa@pacificsupportservices.co.uk or phone 01322 554 142

Post-pandemic recovery sparks demand for cleaning – report

UK businesses are prioritising the health and wellness of their employees more than ever, as new data reveals an increase demand of up to 90% for office cleaners across the UK.

New research from Samsic shows that search terms for topics such as ‘health and wellbeing in the workplace’, ‘wellness at work’ and ‘office cleaners near me’ have increased by as much as 90% in the UK over the last 12 months.

Adrian Farrow, sales and marketing director at Samsic, said: “The pandemic has completely changed how we all work, and

most importantly what employees want from their workplace and workspace. In particular, we’ve noticed that more customers have been asking for more detailed and robust cleaning services, as well as requesting the most innovative cleaning solutions - for example, the use of non-chemical cleaning products to support an eco-friendly disinfecting strategy. It's reassuring to know that businesses in the UK are responding accordingly and willingly prioritising their people’s health and wellbeing.”

ISSA Pulire Network withdraws association with CleanExpo Moscow

DUE to the situation in Russia and Ukraine, the ISSA Pulire Network (IPN) has withdrawn its participation and support of the CleanExpo Moscow trade show, scheduled to take place this November in Moscow. IPN, which was founded by ISSA and Italian trade association

Afidamp, requested that show organizer MVK (International Exhibition Company) remove the Pulire brand and logo from all literature and materials related to the event.

“ISSA and IPN cannot proceed with the CleanExpo Moscow project given what is

happening between Russia and Ukraine,” said IPN CEO Toni D’andrea. “We sincerely hope for a rapid and peaceful resolution of the conflict and that we may resume our working relationship with the Moscow event in the future.”

WWW.ISSAPULIRENETWORK.COM

Research reveals importance of patient experience in aiding recovery

ACCORDING to new YouGov research for Sodexo Healthcare, 93% of inpatients believe they are more likely to get better quicker and leave hospital sooner if they have had a positive hospital experience. Cleanliness was second only to the approachability of the clinical staff and was viewed as more important than the procedure itself among inpatients

The survey, which was completed by a representative sample of over 2000 UK adults and commissioned to mark the launch of Sodexo Healthcare’s new bedside-based

insights platform, Experiencia, highlights the vital role of non-clinical interventions and resolving patient issues quickly to improve the patient experience and deliver enhanced outcomes.

Simon Lilley, director of strategy and marketing at Sodexo Healthcare UK & Ireland, said: “At Sodexo, we are passionate about how our people and real time data and insights can improve the patient experience and outcomes. As our research shows, putting things right during a patient’s stay not only reassures them

B&M Waste Services announces ambitious expansion plans

B&M Waste Services has received its Environment Agency permit to operate a new materials and recycling facility in Landor Street as part of its West Midlands growth plans. The Landor Street premises will also accommodate B&M Waste’s existing West Midlands sales and administration team. It is also envisaged that

new job opportunities will be created, and that these roles will be filled by local people in line with B&M’s philosophy of drawing at least 95% of its workforce from the communities in which it operates.

The new centre will take in the commercial waste collected from businesses across the

Post-pandemic recovery sparks demand for cleaning – report

UK businesses are prioritising the health and wellness of their employees more than ever, as new data reveals an increase demand of up to 90% for office cleaners across the UK.

New research from Samsic shows that search terms for topics such as ‘health and wellbeing in the workplace’, ‘wellness at work’ and ‘office cleaners near me’ have increased by as much as

90% in the UK over the last 12 months.

Adrian Farrow, sales and marketing director at Samsic, said: “The pandemic has completely changed how we all work, and most importantly what employees want from their workplace and workspace. In particular, we’ve noticed that more customers have been asking for more detailed and robust cleaning services,

that their experience matters it can also play a valuable role in how they view other aspects of their care pathway. The Experiencia platform is unlike anything else in the UK today. It gives our teams and our clients timely insights to ensure that today’s patients are getting the best possible experience and helps build an understanding of where to target improvement for tomorrow’s patients too. This unique platform can help to have a positive impact on the length of stay and patient satisfaction.”

WWW.SODEXO.COM

region, which will be separated on-site, with any recyclable materials such as cardboard, glass, wood, and metals prepared for recycling, with the remaining non-recyclable general waste and separated food waste transported to energy recovery facilities.

WWW.BANDMWASTE.COM

as well as requesting the most innovative cleaning solutions - for example, the use of nonchemical cleaning products to support an ecofriendly disinfecting strategy. It's reassuring to know that businesses in the UK are responding accordingly and willingly prioritising their people’s health and wellbeing.”

WWW.SAMSIC.UK

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Sustainable housekeeping at Cedar Court Hotels

CEDAR Court is a group of four-star luxury hotels located in Yorkshire across Harrogate, Wakefield, Huddersfield and Bradford. At the beginning of the pandemic the group’s managing director, Wayne Topley, was looking to find new solutions to protect customers and staff against COVID-19, as well as to improve the cleaning regime across over 500 bedrooms - all while reducing environmental impact. Topley approached Spectrum Cleaning Solutions to find out what could be done.

Jo Thompson, Spectrum’s MD, introduced Cedar to the sustainable range of Toucan Eco products, which produce an effective disinfectant cleaner from tap water, normal salt and electrochemical activation. She said: “Toucan Eco removes the need for the majority of your synthetical cleaning chemicals, along with all of the plastic bottle waste these solutions are supplied in, replacing them with a powerful but safe and non-toxic solution

that’s certified to EN 14476 and EN 16777 for viruses and EN 1276 and EN 13697 for bacteria. It’s been great to provide the cleaning teams at Cedar Court with such an effective solution as Toucan Eco. During the early stages of the pandemic, when surface sanitisers were in short supply, Cedar Court’s investment really paid dividends, especially as they didn’t need to rely on a stretched supply chain - they could simply

make their own disinfectant cleaner on-site and on demand.”

The hotel group installed one of two models, Toucan Eco Active or Toucan Eco Active Plus, at each site depending on individual site requirements. Toucan Eco Active makes 10 litres in 15 minutes, while Toucan Eco Active Plus comes with a spray bottle and hose dispensing system and takes 45 minutes to make 20 litres from the spray dispenser and 30 litres from the hose dispenser.

Wayne Topley said: “I truly believe Toucan Eco is the future of eco-friendly cleaning. It’s so simple to use, effective and it’s led by science - it really is a new way of working. Over the last 12 months our cleaning chemical costs have reduced by 75% and the initial investment has already been returned. More importantly though, I know my teams are using a safe and effective sustainable product in all areas of the business.”

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Protecting the cleaning workforce at Clearground

CLEARGROUND is using job management software technology from BigChange to improve health and safety across its nationwide operation. BigChange brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, job finance, and business intelligence into a simple, easy to use, integrated platform.

Specialising in waste management, commercial window cleaning and drainage services, Wirralbased Clearground is using BigChange to ensure the safety of operatives with automated, dynamic risk assessments. The software is also helping

Clearground to identify potential issues at customer sites with intelligent incident analysis, comparing callout rates between similar sites and reviewing historical and current activity.

“Safety and compliance are key to the welfare of our staff and customers and also to the success of our company,” said Claire Piercy, general manager at Clearground. “In fact, it’s one of the reasons we selected BigChange. The ability to create customised, dynamic risk assessments and make their completion on-site mandatory goes beyond other systems we looked at.

It is more than just a box ticking exercise, it means our operatives really must consider the environment in which they are working and understand what risks that may pose.”

WWW.BIGCHANGE.COM

Three-year contract at Aldermary House

INCENTIVE QAS has been awarded a threeyear contract by one of the UK's leading independent property management agencies for cleaning and associated services at Aldermary House. The contract, which has been added to the property agent’s main framework agreement, will see Incentive QAS providing morning cleaning and a daytime housekeeping service which will include washroom hygiene, window and periodic cleaning.

Brian Weekes, building manager at Aldermary House, said: “When commissioning

this contract we were very keen to find a partner who would be able to support our sustainability goals. The work that Incentive QAS has been carrying out in conjunction with its ‘social value promise’ meant that it was able to do this. We were also impressed with its proactive approach to staff training and technological innovation with the introduction of the mpro5 contract management system. We look forward to working with them on this contract.”

WWW.INCENTIVE-FMGROUP.COM

Stan Atkins, Group CEO, BICSc, reports

Will we ever meet the new norm?

THERE is a reasonably well-known phrase that says when America sneezes, the world catches a cold. I think we now know what happens if China sneezes! At the beginning of this year, which is really just a couple of months ago, we all believed we were coming out of the pandemic. I do not think anyone would have believed there would have been a war in Europe. As I write, there are disastrous floods happening in Australia where, only a year ago, terrible bush fires were raging. So, I do not believe the world has settled and we have a new norm!

In this context, I look at what is happening in the UK. Dr Stephen Covey (‘The 7 habits of highly effective people’) states that it takes 28 days to form a habit. During lockdown we had far longer than 28 days to form habits - for example, a better work life balance which, in most cases, has become a better life work balance. The working day is predominantly more under the control of the employee than the employer with the exception of essential workers who cannot work from home, and it is blatantly obvious that a cleaning operative cannot sit behind a computer and clean an office (certainly not yet)!

The Prime Minister recently quoted a phrase from The Lion King to No. 10 staff, claiming ‘change is Good’.

Many office employees in London are not just working from home (WFH), but are also adopting the new workfrom-hybrid model known as TWAT – or, more politely, referred to as TW&T: Tuesday, Wednesday and Thursday. Different sectors have radically varying rates of working from home. ONS figures from April 2021 stated that approximately 18% of IT staff, and 42% of real estate staff have returned to their workplace. The figures for healthcare and social workers are uncertain, but it appears that approximately 80% have returned to their workplace. Remember that, during this period, some staff were still on furlough.

Many roles have turned from customer facing to colleague facing, held via Zoom or Teams. I prefer the days when Zoom was an ice-lolly and you were either in the rugby team or you were not!

The problem with Zoom and Teams is by its very nature it is virtual. In larger organisations, it is very unhelpful when participants have not entered their correct username or are using someone else’s computer. As we all know, nature abhors a vacuum and in many cases AI has filled the gap. I recently booked a repair appointment totally through AI,

with no human contact whatsoever and, to be frank, I was not impressed with AI’s attitude. It seemed to have no empathy with the fact that my problem was that I was freezing cold!

I can see that the cleaning industry will have to adapt to these new working practices and whilst there is a resistance from office staff to return to the office full-time in the current climate, employers are to some extent experiencing a reduction in the use of utilities. So I am reminded of two songs. Firstly, ‘How ya gonna keep ‘em down on the farm (after they’ve seen paree)?’ refers to American soldiers in the First World War who came from rural America and ended up in Paris. Their whole perception of the world changed which is what has happened with working from home. Secondly, the much-maligned Max Bygraves 1960 song ‘Fings ain’t what they used t’be’ - in my humble opinion they never will be again.

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Great for carpets, great for the environment.

By using PCR (post-consumer recycled) plastic containers for our Natural range of cleaning solutions we – and you – are doing our bit for the environment. PCR reuses recovered plastics such as singleuse items found discarded on our beaches and in our countryside.

Our carefully formulated range of Natural cleaning solutions gives you the best cleaning results so you won’t be sacrificing effectiveness; in fact your customers will love you for your dedication to cleaner carpets and a cleaner planet.

Pandemic drives international growth in wheelie bin washing

THE UK has been at the forefront of professional bin cleaning for over 30 years. The first professional domestic wheelie bin cleaning industry was established here in the UK back in the early nineties, then a few years later the first commercial bin cleaning sector developed.

The UK’s bin cleaning industry has now been used as a template for international bin cleaning services across the world including in the United States of America, Australia, Europe, and Africa. These overseas bin cleaning companies source their mobile bin cleaning equipment from here in the UK, designed and manufactured by small British companies. With the onset of the COVID-19 virus and the pandemic then spreading across the UK, we saw a huge increase in demand for professional wheelie bin cleaning from within the UK, especially from commercial companies and organisations including the National Health Service, schools and local authorities, all contracting local and national wheelie bin cleaning services to come and wash their commercial bins onsite on a regular basis. As the UK comes out of all COVID restrictions, the clean-up begins to make sure this virus is wiped away for good and to prevent this sort of thing from happening ever again.

To help with the fight against germs and bacteria, a new market has developed here in the UK for the supply of static bin washing equipment which can be installed into facilities such as hospitals, airports and factories for facilities management companies, NHS Trusts and waste contractors, allowing their staff to wash their own bin stock onsite more regularly. The National Association of Wheeled Bin Washers (NAWBW) is proud to announce that two of the British-based companies leading the way and filling the demand for this sort of bespoke cleaning equipment are members of our association.

Morclean Ltd and Green Cleen (UK) Ltd are ensuring that the UK retains its position as global leaders in the manufacturing of bespoke bin cleaning solutions as they are both now manufacturing these customised bin cleaning machines for clients across the UK. Customers including ISS Medicare, Veolia, Dundee Council, and Skanska and are now shipping these machines across Europe, the USA and even to the Middle East for countries like the UAE, which has been watching the growing market here in the UK and now wish to install similar equipment.

In keeping with companies trying to reach their net-zero policies, Morclean and Green Cleen (UK) have designed and developed their bespoke bin cleaning equipment to run off three-phase electric instead of the conventional diesel and petrol engines commonly used with this sort of equipment.

Not only does this reduce pollution but allows these machines to be installed inside factories and similar buildings. They have been built with integrated multi-stage water recycling systems, reducing the amount of water required in the bin cleaning process whilst only using 100% bio-degradable bespoke chemicals which eliminate 99% of all known germs and bacteria whilst being environmentally friendly.

The NAWBW is still the only recognised bin cleaning association in the world which is why we are used by companies and authorities both here in the UK and overseas for advice on the correct legislation and guidance for the bin cleaning industry. The association aims to continue supporting innovative companies developing the equipment used for bin cleaning, and our members who use the equipment as part of their cleaning services, whilst educating and advising businesses, organisations and authorities about bin hygiene.

WWW.NAWBW.CO.UK

Daniel Coulon, director of the National Association of Wheeled Bin Washers (NAWBW), reports.

To help with the fight against germs and bacteria, a new market has developed here in the UK for the supply of static bin washing equipment

The changing nature of cleaning presentations

ONE thing I have always loved about tender presentations is that they are a chance to develop personal chemistry with a potential client, expound your technical knowledge in areas where you have spotted opportunities for improvement and make the general case for why a client should appoint you ahead of your competitors.

I was, therefore, interested recently when looking at the agenda for certain presentations to note that the balance of questioning is noticeably switching towards what we are all coming to know as ESG (environmental social governance) issues and, in particular, questions around equality, diversity and social inclusion. How do you propose to ensure diverse ethnic participation in cleaning teams at individual site level? How are you going to add value to the local community? How will you measure these? I decided to attend one of the presentations myself to gauge the tone and, sure enough, the focus was very much on ESG-style questioning rather than on technical expertise, service delivery, or what most of us think of as the quality side of things.

ESG is a concept born out of the financial services sector to help guide investment decisions, but its focus on social issues has made it a welcome and particularly relevant

topic for the cleaning industry. Which leads me to ask what is the best way for both clients and contractors to deal with this in presentations? On the one hand cynics may say it will be nothing more than a tick box exercise in which contractors deliver politically correct answers against social value objectives. On the other, there is no doubting that we work in an industry where staff can be vulnerable to unfair or unequal treatment, however unintentional, across recruitment, promotion and general man management, simply because the procedures are not in place to stop it happening. As a result, it makes good sense for us, as contractors, to address the social issues referenced by ESG. We do, of course have an in-built advantage as an industry. Cleaning is probably the most ethnically diverse and gender-equal industry in the country because of the historical composition of the available labour pool. What’s more, I am proud to say that, at least as far as DOC is concerned, diversity and equality does not just happen at the coal face - it percolates right the way up through the company as front line staff are promoted to management. In the background, however, is the reality that when a company takes over a new contract, it cannot socially engineer the make-up of the on-site team, nor might it

Kingdom Cleaning appoints new MD

KINGDOM

Cleaning has a new managing director at the helm following the recent promotion of Peter Buff. Buff, who was formerly operations director at Kingdom Cleaning, has been

with the company for over four years, and has 25 years’ experience in leadership. He has previously held senior roles, spanning operations, account development and sales, for firms including Johnson Controls GWS (now CBRE), Engie and Mitie.

Peter Buff’s position as MD commenced in February following the departure of JanHein Hemke, who had led Kingdom Cleaning for over 17-years. Peter Buff said: “Following

want to if there is stability and a strong work ethic. And then there is the major challenge we are all facing at the moment, namely the tightest labour market in probably 30 years. I have heard contractors say it sometimes feels like a case of ‘needs must’ when it comes to recruitment and if that means relying on a good supervisor to recruit from their local community, even if pro tem it leads to a slight bias in one or more areas, then that may be the most effective way to get the contract staffed and running smoothly to the client’s satisfaction.

So, I feel there is an interesting debate to be had. As contractors, we acknowledge the importance of diversity, equality and inclusiveness, and at the same time we face certain realities. Working with sustainability and social value consultants, as many contractors do, we all need to find ways of delivering against key ESG objectives whilst maintaining an effective workforce. My hope is that those charged with the responsibility of procuring cleaning contracts will engage with the cleaning industry, through the medium of tenders, to recognise that our objective must be both to provide a first-class cleaning service and to deliver on ESG, not one at the expense of the other.

WWW.DOCCLEANING.COM

PEOPLE

Jan-Hein’s inspirational leadership, I am delighted to be stepping into the role of managing director for Kingdom Cleaning. The business has been a key player in the cleaning and hygiene industry for decades, from our roots with the Facilicom Group, to being part of the Kingdom Group family today, and I am excited to take it to the next level in my new role.”

WWW.KINGDOM.CO.UK

Airdri appoints head of UK and European sales

OXFORD -based hand dryer manufacturer Airdri has appointed Jethro Lee as its new head of UK and European sales. Lee joins the company from appliance manufacturing

giant Electrolux Professional and has previously worked for Dyson. He has been brought on board to grow Airdri’s business in the European export market as well as to increase sales of the company’s expanding product range here in the UK.

Steve Whittall, COO at Airdri, said: “In order to deliver on our growth strategy, we need a forward thinker to join our team, somebody who can help us expand into Europe while strengthening our position in the UK market.

Jethro was an excellent fit for the role with his demonstrable history of working within businesses expressing high levels of innovation…I would like to welcome Jethro to the Airdri team. His appointment will provide invaluable experience and we hope, be an additional driving force to the commercial team that will contribute to the continued expansion of our product footprint across the UK and Europe.”

WWW.AIRDRI.COM

Lee Andrews, CEO of DOC Cleaning, reports.

Can biotech support the healthcare sector with deeper cleaning and reduced emissions?

The COVID-19 pandemic has once again shown healthcare to be arguably the most important sector. And cleaning and sanitisation within healthcare are absolutely essential. Healthcare therefore uses an exceptionally high volume of cleaning and sanitisation products.

The products used need to be highly effective but what if the range of products used were not only efficient in keeping surfaces clean but also helped the healthcare sector reduce its Co2 emissions at the same time?

How cleaning biotechnology works

Biotech-based cleaning products work by attacking dirt on surfaces. They do this by emulsifying, lifting, dispersing, sequestering, suspending, and decomposing soils. Active agents - known as surfactants - stir up surface activity to help trap and remove dirt. Surfactants can act as detergents, wetting agents, emulsifiers, foaming agents, or dispersants.

At BioHygiene, its cleaning products harness the power of microbes, enzymes and natural plant extracts that work deep into surfaces to break down and remove dirt, grime and grease quickly.

The microbes used within the products, specifically bacteria, are present in the spore form. When the bacteria are introduced to suitable conditions, the spores germinate,

and the bacteria begin to grow, colonising the application area.

Enzymes are added directly to its formulations where they are referred to as ‘free enzymes’. They work the same way as bacterial enzymes, providing immediate action by breaking down organic matter and eliminating odours. Free enzymes are used in conjunction with bacteria to provide an initial kick-start of activity until the microbial population is established and the bacteria start to do their work.

Residual cleaning

Residual cleaning is an advantage of biotech cleaning that can particularly benefit hospitals and the healthcare sector. Whereas many traditional and non-biotech products simply clean when applied, biotech formulas continue to clean long after the standard cleaning process has finished.

Microbes break down organic matter and continue to ‘feed’ so long as there is a food source. They colonise an area, creating what’s known as a biofilm, and continue to work long after application, keeping odours at bay for longer. This means that the product doesn’t need to be applied as often, resulting in much-needed cost savings for the healthcare sector, as well as leading to a cut in CO2e.

CO2e reductions

There are many ways using certain products can help contribute to a reduction in CO2e. Where and how raw materials are sourced, the need to use less product and the type of packaging used can all have a substantial impact.

BioHygiene uses a combination of ecotec and biotech ingredients including plant extracts, microbes, enzymes, and fermentation extracts, all with favourable ecotoxicity profiles and low health hazards. Extraction of raw materials is carried out in Europe, reducing transport-related CO2e from sourcing ingredients. The eco-solvents used are made entirely from renewable, biobased resources that replace and reduce conventional solvents and hazardous chemicals and achieve a neutral or positive CO2e impact. Additionally, a long-lasting cleaning action enables customers to use less product. Fewer bottles are used, reducing overall plastic waste. For instance, the plastic bottles used to package its range use 100% post-consumer resin (PCR), saving a further 85% CO2e.

Clearly, if the products are sourced from the right place, with the right ethics, it is plausible that switching to something biotech-based can help keep surfaces cleaner for longer whilst keeping CO2e lower.

WWW.BIOHYGIENE.CO.UK

Jangro enhances sustainability

Jangro has launched a new range of cleaning products, working with its customers to make more sustainable purchases and reduce their carbon footprint. The ntrl portfolio comprises 13 products ideal for cleaning surfaces in a variety of environments, from kitchens through to washrooms.

Produced to ISO 9001 and 14001 QMS standards, the ntrl range includes washroom cleaners, toilet cleaners, foam hand soap, multi-surface cleaner, and much more. All

products within the range feature plant-based extracts and are vegan friendly. Their natural formulas are 100% biodegradable, contain zero petrochemicals and can reduce the product’s carbon footprint by up to 85%.

The ntrl Washroom Cleaner and the ntrl Multi-Surface Cleaner also contain probiotics. Rather than killing germs with chemicals, probiotics use beneficial bacteria to colonise surfaces, in effect taking over the area, including deep into hard-to-reach cracks and

crevices. This means they can help to reduce the presence of harmful bacteria on surfaces.

All packaging is recycled and recyclable. Since products are packaged into PCR (postconsumer recycled bottles), CO2 emissions are reduced and physical plastic pollution removed. Outer boxes are made from 100% recycled and FSC certified cardboard. 100% of the range is made in the UK and has not been tested on animals.

WWW.JANGRO.NET/NTRL

What are the NHS efficacy and external audits?

The National Standards of Healthcare Cleanliness introduced three auditing systems for NHS Trusts, but we’ve heard enough about the technical audit and its 50-point check, so what are the other two? Dan Teare, sector director at mpro5, explains.

What is the efficacy audit?

In short, the efficacy audit is designed to measure how you clean as opposed to what you clean and how frequently. Efficaciousness is determined using evidence-based, scientific methods. This will include:

• Checking that the cleaning operative is using the right colour coding and following all correct cleaning procedures.

• Wearing appropriate uniform and personal protective equipment (PPE).

• Using gloves and chemicals safely and adhering to safe ways of working.

• Safely moving furniture and equipment in order to clean.

• Rectifying actions are being taken in a timely manner.

There are many more metrics to be measured on, and all these questions are rated on a simple scale, it’s either a 1 or a 0.

When should I do an efficacy audit?

While trusts have the freedom to determine audit frequency, patient and visitor-facing areas must be audited for cleaning effectiveness at least once a year. But I’d say once a year is a low bar: your operations will benefit from doing these audits more often, possibly even on a monthly basis.

Unfortunately, you can’t only audit your shiniest areas. With one exception, you will need to select areas at random.

That exception is areas specifically targeted for performance review as they have not achieved safe standards consistently, or because they have high rates of infection. For areas that score 80% or less the audit findings should be used to create an improvement plan with

support such as further training, investment in new equipment and materials, increased supervision, more resources, and changing cleaning times.

The external audit

Then there’s the external audit that involves collaborating with neighbouring facilities (also known as ‘auditing your mates’). Teaming up is a quick and easy way to find suitably qualified staff to act as auditors, often on a reciprocal basis.

This third-party audit performs a vital role. There are no scores involved - it’s all about the systems you have in place. Are your functional risk areas divided sensibly? Have you got a system to identify low-performing areas and how effective is your remediation process? Admittedly, this audit is entirely subjective but it’s no less valuable for that. It’s a way of learning from others’ experiences and sharing best practice. Like the efficacy audit, this check is purely advisory but, recognising how powerful a fresh pair

of eyes can be, switched-on trusts will perform this independent assessment anyway for the often eye-opening insights it can reveal.

How can a digital solution help?

I’d be remiss not to point out that all three of these audits are enhanced drastically with a digital solution. You can turn your audit from a fixed event to a continuous process: cleaning operatives can gather data as they work via a works management app and send this data straight to the cloud.

Such systems enable managers to see which areas of the healthcare facility are cleaned well and which not so well by viewing dashboard reportsand these comparisons can provide valuable insight.

For example, if you’re getting a low score for your technical audit but a high score for your efficacy audit, the mismatch tells you your cleaning operatives are doing their jobs properly but they’re simply stretched too thin. Conversely, if you score highly on your technical audit but poorly on the efficacy audit, this could mean the cleaning operatives are not doing their jobs well and you’re overstaffed in that space: they’re all doing half a job.

All audits are created equal

I’ll end by pointing out the obvious. The standards’ three-audit system has been expressly designed to create a whole greater than the sum of its parts - to give a comprehensive view of all aspects of cleaning performance, from what areas are cleaned to how well they’re cleaned and, lastly, ideas for improvement. If your trust focuses on the technical audit to the exclusion of everything else, you really are missing a trick.

While trusts have the freedom to determine audit frequency, patient and visitor-facing areas must be audited for cleaning effectiveness at least once a year

Boosting cleaning productivity and efficiency in healthcare

Matt Gellie, key account manager – public services, at Kärcher UK discusses ways facilities managers can help their businesses to meet cleaning standards in a productive and efficient manner.

Maintaining high levels of cleanliness and hygiene has long been a priority for healthcare facility managers to create a safe environment for patients and staff. From the risk of bacteria proliferating in wards and treatment rooms, to trips and slips caused by spillages and waste in common passageways, to the risks to patients and hospital staff from poorly managed amenities, facilities managers must ensure hygiene standards are consistently met all year round.

The impact of the pandemic has led to increased pressures on facilities managers due to heightened patient sensitivity around what it means for something to be ‘clean’. Patients are increasingly aware of general cleanliness and whether surfaces have been disinfected or sanitised.

This increased awareness has amplified the demand on facilities managers to minimise risks to protect the health of patients and hospital staff. With the same number of hours in the day and more cleaning to be done, it is imperative that effective cleaning measures are undertaken to boost efficiency, minimise disruption and meet high cleaning standards.

Boosting efficiency

To help facilities managers tackle unwanted dirt build-up, Kärcher has devised the PDIR cleaning method. The ‘preventative, daily, interim, and restorative’ cleaning method is a strategic approach to facility cleaning that starts by tackling outdoor pollutants to stop them entering the building.

Traditional intensive and restorative cleaning requires vast amounts of time, energy, chemical usage, and disruption as areas need to be closed off to allow for the process to take place. Instead, by focusing on the P, D, and I of PDIR, cost and time can be saved by implementing regular maintenance training practices that enable facilities managers to tackle dirt head-on by preventing dirt from entering facilities, daily cleaning and disinfection of carpets and hard floors, and interim maintenance to protect appearance.

Minimising disruption

With increased cleaning demands, downtime greatly disrupts cleaning efficiency and places patients and workers at risk from the build-up of unwanted dirt and pathogens. To mitigate this, facilities managers should choose a reliable equipment provider to obtain a fleet of machines that will run 24/7 with minimal breakdown risk.

To support equipment managers, Kärcher has recently extended its servicing model to include video diagnostics where its trained engineers will help guide them remotely through fixing the machine so it can get back up and running again quickly on-site. If it cannot be solved remotely, Kärcher’s engineers will visit the site to fix the machine in person.

Meeting standards

With different teams working to maintain hospital cleanliness through all hours of the day and night, it is

important that all staff can deliver a consistent quality of clean. Unique solutions such as the Kärcher Intelligent Key (KIK) system allow users to achieve this as facilities managers can pre-set cleaning modes so that all operators can ensure the same level of cleanliness no matter who is on shift.

Alongside this, it is important to ensure that staff are trained on the latest methods and how to use the machines most efficiently. Utilising training academies such as the Kärcher Academy will allow facilities managers to easily meet their targets through more robust, efficient and productive cleaning.

Keeping up with the demand and increased pressures of hospital and healthcare hygiene is one of the greatest challenges for facilities managers. However, ensuring that they have the right cleaning methods in place, the right equipment and the right training, they can meet these demands both productively and efficiently. WWW.KARCHER.CO.UK

Sepsis: is this a breakthrough?

Sepsis is often referred to as the ‘silent killer’ and with good reason. It affects around 250,000 people in the UK each year, with hospital patients being at a particularly high risk. If sepsis is not swiftly detected it can rapidly lead to organ failure and death. In fact an estimated 52,000 people in Britain die of sepsis annually.

But the condition is notoriously hard to diagnose. Typical symptoms include fever, chills, nausea, a rapid pulse rate, and diarrhoea, all of which are also signs of less serious ailments. So it is all too easy for sepsis sufferers to slip through the net and remain untreated - until it is too late.

Scientists have been working tirelessly over the past few years to develop new ways of diagnosing the condition. And in December 2021 there came a breakthrough.

Imperial Research announced that it had created a new digital alert system capable of monitoring at-risk patients for a range of infection responses. Common sepsis markers such as body temperature changes and fluctuations in heart rate can be assessed via the system. Health workers are then automatically alerted when a patient’s symptoms show signs of requiring further investigation.

While the digital alert tool is still in the development stage, it has been associated with a 24% reduction in deaths during trials involving sepsis patients. This development spells promising news. And it is just one of a series of new breakthroughs designed to improve sepsis diagnosis and treatment.

In September 2018 the NHS launched a ‘Suspicion of Sepsis Dashboard’ tool

that provides staff with an overall picture of hospital admissions. This gives an indication of how far sepsis interventions are improving patient outcomes while also helping staff to assess the scale of the problem at local, regional and national level.

In 2020, researchers at the Laboratory of Bionanophotonic Systems at EPFL's School of Engineering developed an optical biosensor designed to reduce the time required for diagnosing sepsis from a number of days to just a few minutes. The portable device works by rapidly detecting sepsis biomarkers in a patient's bloodstream. And also in 2020, researchers at Ohio State University discovered that Injecting patients with genetically-edited

Continued on Page 22 P

Could a new digital alert system help to reduce the nation’s sepsis death toll? Essity’s Liam Mynes looks at the latest sepsis breakthroughs and considers the role of hand hygiene in controlling the condition.

HEALTHCARE & HOSPITAL HYGIENE

Q Continued from Page 21

white blood cells could be key to fighting sepsis. White blood cells were taken from healthy mice and modified to become macrophages capable of ‘eating’ bacteria and viruses. When these edited cells were transplanted into the bodies of mice with sepsis, they significantly reduced the levels of bacteria present.

These developments have all been pivotal in helping to diagnose and treat the silent killer, which is a particular issue in hospitals. Many patients are elderly and frail and have compromised immune systems, while also being surrounded by other people who are ill.

However, sepsis only takes hold in response to an infection. And according to the Sepsis Alliance, many infections can be prevented in the first place via good wound care and by practising consistent hand hygiene. Any break in the skin could allow bacteria to enter and cause an infection. It is therefore vital that all wounds are constantly monitored by healthcare staff and cleaned thoroughly between dressing changes.

High standards of hand hygiene are also of paramount importance. According to the World Health Organization, hand hygiene is thought to be able to cut the number of healthcare-related infections in general by up to 40%. The Sepsis Alliance advises frequent hand washing with soap and water followed by a thorough dry using a clean towel. Meanwhile, WHO urges all healthcare workers to adopt its ‘My five

moments of hand hygiene’ which states that healthcare staff should wash their hands before touching a patient, before carrying out any aseptic procedure, after exposure to body fluid, after touching a patient, and after touching the patient’s surroundings. But while frequent hand washing is crucial to preventing crosscontamination, around 70% of healthcare workers globally still fail to practise hand hygiene on a regular basis according to the WHO’s Clean Hands 2020 campaign.

The reasons behind this poor compliance include a shortage of time, the nonavailability of products and a low level of understanding about the importance of good hand hygiene protocols. Some healthcare workers also complain of poor skin health due to frequent hand washing using harsh soaps and abrasive hand towels. So it is important to ensure that skin-friendly products are always available and that healthcare workers understand the importance of using them.

Mild soaps and soft hand towels make hand washing and drying a much more pleasant experience. For example, Tork Extra Mild Foam Soap is allergy-friendly and certified by ECARF, the European Centre for Allergy Research Foundation, while Tork Xpress Extra Soft Multifold Hand Towels are soft, absorbent and gentle on the skin. And a fragrance-free conditioning cream such as Tork Non-perfumed Hand & Body Lotion will help to prevent chapping and soreness when used after hand washing.

Staff should also be instructed on the optimum way of washing their hands.

Essity’s own Tork Clean Hands Training module invites users into a digital world where they are confronted with a series of scenarios where hand hygiene needs to be carried out. Developed in collaboration with behavioural scientists and hand hygiene experts, the training aims to provide hand hygiene guidance in an engaging way.

Besides being skin-friendly, all hand hygiene products should be easy to use to facilitate the process for harassed healthcare workers. The Tork Skincare Dispenser has been designed to be particularly easy to use even for people with low hand strength, and the unit houses 2500 shots of foam soap which ensures that it will not run out when a hand wash is urgently needed.

In cases where hand washing is impractical or inconvenient, staff should be encouraged to sanitise their hands using an alcohol gel or hand rub. Tork Alcohol Hand Sanitisers are available in a range of formats designed for the medical worker’s convenience.

Research into finding new ways of diagnosing and tackling sepsis is continuing at pace. In February this year it was announced that a five-year US study into the role that artificial intelligence could play in Improving sepsis diagnoses and enhancing patient outcomes was to begin at Emory University, Atlanta. So the fight against sepsis has entered a promising new phase. But in the meantime, hospitals should do what they can to remain vigilant and to improve hand hygiene to help reduce the number of infections.

WWW.TORK.CO.UK

Orbitz scrubber dryers strip polish with just water – no stripper – and collect the slurry too.

Unrivalled cleaning performance from Timberline’s Orbitz machines.

Realising the value of waste

Fairview Facilities Management (FFM) delivers FM solutions to industrial, food manufacturing and clinical sectors across the UK and Ireland. Utilising its bespoke Smart Tech Platform, FFM guarantees annual savings following a due diligence process of review of current services. Looking specifically at waste management for facilities managers, FFM’s managing director, Ben McCauley, reports.

During the due diligence process of working with each new client, we seek to unlock and deliver financial savings and almost always discover that their recycling processes are inadequate and that they are missing out on the opportunity to recover significant rebates.

Unlocking the value of waste

We help our clients to reverse their behaviour and spending. Before we become involved, they are paying companies to take waste away from their premises and facilities. Now, our on-site staff separate waste, so that it can be collected by the correct recyclers. As a result, our clients make money from their waste - sufficient to more than cover the cost of the process. Each month, for each waste stream according to tonnage, we receive a rebate from the recycler, which we pass on to our client.

In manufacturing facilities we examine specific recycling opportunities for particular waste streams and ensure that separation and collection are optimised. Improving sustainability is the ultimate aim but adopting processes and procedures

to ensure correct separation and collection has allowed our clients to understand and embrace the fact that waste has value. Rebates can be achieved across all types of waste, from cardboard, through most plastics, to aluminium and steel, realising a previously untapped, viable revenue stream. We always look at the bigger picture and at every aspect of a business, doing all we can to help our clients improve their

sustainability credentials and reduce their carbon footprint. It is important to reduce or remove plastics on-site so, as an example, where we provide vending or catering services, we’ve swapped out the cups to recyclable ones from VegWare.

Education is key to efficient waste management

In every business, education is key to efficient waste management. For many of our manufacturing clients, the separation of materials for recycling in the factory is quite obvious, but when you get down to behaviour in common and rest areas, we still witness the tendency for people to see a bin and just throw waste into it, without considering what needs to happen next.

We support our clients by providing the correct range of bins, appropriate signage and education. Our staff actively engage with our client’s employees to encourage best practice, and we put up posters which emphasise the importance of correctly separating waste and explain that by so doing, it has a value, bringing income, rather than incurring cost. In this way we can

help to influence a change in the culture throughout a business so that everyone plays their part in ensuring that waste is properly recycled and achieves its full value.

Utilising Smart FM

We have noticed that, for most businesses, shareholders are asking for sustainability and environmental issues to move to the top of the agenda. Our role is to actively help our clients to deliver on that important goal and to provide measurable improvements and results.

Many sites have managers dedicated specifically to waste management and the efficient recycling of waste, so working closely with them as an FM company and providing the correct reporting at the right time is crucial.

FFM’s Smart Tech Platform drives productivity and enables integration of data and business systems into scalable specific solutions - with smart workflows and automation driving integrated business services. The fully integrated mobile solution provides our staff with instant real-time access to important information

to help them complete tasks, while our specially designed portal gives customers 24/7 access to their business profile. Our technology stack solution suite brings all this together in a single portal, enabling optimal service delivery through smart workflow and task automation. The platform enables real-time live reporting about the types and amounts of

Sustainable cleaning with Toucan Eco

Toucan Eco is a revolutionary way to make a disinfectant cleaner from just water, salt and electricity that kills 99.99% of germs. It replaces 80% of chemical cleaners and the single use plastic bottles they are supplied in.

Welcome to eco-friendly cleaning from Robert Scott.

recycling, allowing us to discover what we can do better, and we go through the data once a month with our stakeholders to identify areas for improvement, ranging from staff education to space allocation. We also focus on the financial impact to ensure our clients benefit from the value of their waste.

WWW.FAIRVIEWFM.COM

A hygiene standard businesses can trust

SHOW GUIDE

As the restrictions caused by the global pandemic begin to ease, the role of cleaning professionals up and down the country continues to be critical in protecting people and facilities. Showcasing the latest advances in cleaning practices, technologies and trends, the Manchester Cleaning Show returns to its new venue – Manchester Central – on 6 and 7 April 2022.

The event is organised by the British Cleaning Council and Quartz Business Media – publisher of Cleaning & Maintenance magazine, the official media partner of the event. This year, the show welcomes its Official Hygiene Partner, Dettol Pro Solutions, and its Official Technology Partner, Killis. Both companies will be highly visible on the show floor and will be presenting keynotes and demonstrations in the Conference Theatre. The conference programme is packed with excellent topics and speakers, discussing all the main issues currently impacting the sector. Better still, it is free to attend.

This year’s show is set to attract cleaning professionals from across the contract cleaning, FM, healthcare, hospitality, retail, and public services sectors, bringing a sharp focus on cleaning and hygiene to the City of Manchester.

A full list of exhibitors, together with details of the conference programme, can be found within this Show Guide.

Enjoy the show!

28 Welcome to Manchester Cleaning Show 28 Exhibitor List 29 Floorplan 30 Conference Programme 36 A-Z Exhibitor Listing

OPENING TIMES

Wednesday 6 April 09.00-17.00

Thursday 7 April 09.00-15.00

Welcome to the Manchester Cleaning Show

By Jim Melvin,

I am delighted that the Cleaning Show has returned to Manchester for the first face-to-face event after a three-year gap, giving us in industry the chance to meet each other in person once again. There is a huge amount on offer at the show, which is organised by the British Cleaning Council and Quartz Business Media, but above all this is a chance to celebrate our industry and workforce, particularly after the fantastic commitment shown in the last two grueling years. Cleaning professionals from across the sector have demonstrated great bravery, determination and skill whilst working on the frontline in the fight against the pandemic.

The event will also feature the sector’s latest products and innovations as well as a fascinating conference programme with talks on hot topics such as robotics/cobotics and sustainability. You can also hear from BCC members the Cleaning & Hygiene Suppliers Association (CHSA) and the British Institute of Cleaning Science (BICSc) during the conference, whilst former BCC chairman, Paul Thrupp, is opening the show.

Do please take the chance to visit us at the BCC stand, where you can find out about our latest sector research and other important industry topics.

LIST OF EXHIBITORS

By Stuart Dacre

On behalf of the organiser of the Manchester Cleaning Show, I am delighted to welcome you to Manchester Central. As the UK continues to emerge from the restrictions of the pandemic, we are delighted to connect the industry face-to-face once again and look forward to sharing our best-in-class educational programme and exciting show features with visitors.

Our exhibitors and packed conference programme will keep you abreast of all the latest technology, products and trends from across the cleaning sector. We are also delighted to be joined by our Official Hygiene Partner, Dettol Pro Solutions, and our Official Technology Partner, Killis. Both companies will be on the show floor and delivering keynotes and demonstrations in our conference theatre.

This Show Guide will help you make the most of your time at the Manchester Cleaning Show. I also invite you to stop by the Cleaning Show/C&M stand (C15) for information about the new-look C&M as well as the next Manchester and London Cleaning Shows.

I wish you a successful and enjoyable attendance at the Manchester Cleaning Show 2022.

chairman, British Cleaning Council (BCC).

event director, Quartz Business Media.

CONFERENCE PROGRAMME

*Free to attend. Details correct at time of print

Manchester Cleaning Show 2022: Conference Programme

WEDNESDAY 6 APRIL 2022

10.30

Welcome and Opening Keynote: Progress on BCC and APPG projects. By Paul Thrupp, the British Cleaning Council.

Synopsis:

The BCC has been lobbying government on key aims including recognition of the role of cleaning and hygiene operatives aligned with personnel being accepted as frontline, key and skilled workers - alongside the urgent need for government help with the severe staff shortages currently affecting the industry. During this opening keynote former BCC chairman, Paul Thrupp, will discuss the role of the All Party Parliamentary Group (APPG) for the Cleaning and Hygiene Industry, the BCC’s determination to achieve its key strategic objectives and the importance of the industry working together as a collective. He will also outline the good progress made towards achieving an industry-wide Apprenticeship Levy-funded training programme and apprenticeship.

Biography:

Paul Thrupp is operations director at OCS Destinations and Venues Division and former chairman of the British Cleaning Council. He is an experienced operational director with exceptional skills in customer service, people management and building strong relationships. Paul is also an executive council member of the Federation of Window Cleaners and a member of the HSE Cleaning Industry Liaison Forum.

11.00

Morning Keynote: Protecting people and spaces with targeted hygiene.

By Dr Lisa Ackerley, director of medical and scientific engagement, hygiene at Reckitt, and Stuart Bainbridge, R&D director - new growth platforms, Reckitt.

Synopsis:

In today’s world, consumer expectation is higher than ever when it comes to hygiene, cleanliness and the feeling of security that sanitised spaces can bring. The need to reassure consumers has led to many businesses and organisations delivering ‘hygiene theatre’ - the term for a way of cleaning which is highly visible and all-encompassing, but that ultimately does little to help protect people and spaces. During this keynote, Dr Lisa Ackerley and Stuart Bainbridge will discuss the dangers of hygiene theatre, and how adopting targeted hygiene - a science-backed and bespoke risk-based hygiene methodology - can be the answer to unlocking consumer confidence and helping sectors of all types to bounce back.

Biographies:

Dr Lisa Ackerley is a Chartered Environmental Health Practitioner. She has worked in the public and private sector as an expert witness

and for over 30 years as an independent hygiene and safety adviser providing advice and support to many industry sectors and as a KOL working with the mass media on hygiene and safety issues. For five years prior to working for Reckitt she was food and safety adviser to UK Hospitality, working closely with many industry and government stakeholders on development of guidance and implementation of legislation. Lisa is a trustee and chair of the Food Special Interest Group at the Royal Society for Public Health and trustee and scientific adviser to the International Scientific Forum on Home Hygiene (IFH).

In his role at Reckitt, Stuart Bainbridge is responsible for leadership of the Pro Solutions business, based in Slough. Stuart is responsible for leading new product development, innovation strategy and delivering best-inclass solutions and science for partners, with teams and laboratories in the UK and USA.

11.30

Technology matters – employing new technology to deliver a modern cleaning service.

By Dominic Ponniah, CEO and co-founder, Cleanology, and Stephen Lynch, sales director, Cleanology.

Synopsis:

The cleaning industry has slowly been moving towards technology-led solutions for some time, but it is only in recent years it has become a key differentiator between companies. COVID-19 has, and will continue to accelerate the trend towards tech innovation in a way the industry probably didn’t think was possible a few years ago. This presentation will take a look at an industry that now uses robotics which cost as much as luxury cars, IT solutions on a par with any other industry and smart sensor technology which will help facilities professionals manage workplaces in a new post-COVID era.

Biographies:

Dominic Ponniah founded his first business aged 11. After graduating from LSE, he started a business exporting waste paper for recycling, before going on to launch Tuc-Tuc, Europe’s first natural gas-fuelled rickshaw service. Cleanology has grown from one employee to 700, and counts royalty, blue-chip corporates and luxury brands amongst its clients.

Cleanology’s sales director, Stephen Lynch, has over 25 years’ experience in sales. By focusing on Cleanology’s award-winning ethical and sustainable products and services and attention to detail, as well as staff development, diversity and fair pay, he builds strategies that benefit both customer and supplier.

12.00

From invisible workforce to key workers: why the real Living Wage matters now more than ever.

By Elise Craig, programme manager, Living Wage Foundation, and Charlie Mowat, founder and CEO, The Clean Space.

Synopsis:

For the first time in the 20 years of the Living Wage movement, employers from across sectors and industries are recognising the crucial role cleaning operatives and other historically low paid yet essential workers play in running their businesses. With record numbers of organisations publicly signing up to the Living Wage Foundation and with a growth in demand for front line workers in cleaning, catering and security, could now be the perfect time to champion the real Living Wage in your contracts?

Biographies:

Elise Craig is a programme officer at the Living Wage Foundation, supporting on the Recognised Service Provider scheme. This scheme encourages organisations to set the precedent for responsible procurement in the service industry by committing to paying workers in typically low-paid sectors the real Living Wage.

Charlie Mowat founded The Clean Space in 2003 on a mission to improve the treatment of people working in the cleaning industry - including improving pay rates. Charlie is an active member of the Recognised Service Provider Leadership Group and a passionate advocate for the real Living Wage.

14.00

Machine hire, lease or purchase – what are my options?

By Martin Doran, general manager, Astley Hire.

Synopsis:

When it comes to cleaning equipment there are a range of options to look at and consider when deciding how the piece of equipment comes through your door. Like everything in life, it isn’t a one size fits all scenario - there are various options available, all of which have pros and cons. This presentation will look at each scenario and take into consideration the complete life of the machine and not just the next decision you need to make. Although the focus will be on cleaning equipment the same logic can be applied to a range of plant and machinery.

Biography:

Martin Doran has 15 years’ experience of working in the hire industry, across many different sectors. He originally started life as a commercial management accountant before progressing to the general manager role at Astley Hire. Martin is passionate about hire and the commercial benefits it can bring to any business model.

12.30

Cleaning for climate change.

By Nina Wyers, marketing and brand director, The Floorbrite Group.

Synopsis:

Increasingly, individuals, governments, organisations, and businesses are focused on green solutions. With climate change being at the forefront of world leader’s agendas, the time to act is now in the global commitment to stop climate change. By cleaning and recycling creatively with the support of industry specialists and ensuring your commitment extends to your supply chain, every business can make a difference. What can companies do to support the global commitment to reducing C02 emissions and other greenhouse gases and not waste our precious resources? Nina Wyers will discuss innovations and solutions that Floorbrite and the industry as a whole can introduce to create effective change.

Biography:

Nina Wyers has been a part of Floorbrite since 1999 and is one of the family owners. Following, in 2010, the death of her father and founder, Martin Wyers, she, her brothers and the board of directors have focused on the development of Floorbrite as a market leading brand in the commercial cleaning and FM sector. Over recent years Floorbrite has diversified and expanded nationally to become one of the leading soft service providers in the UK.

13.00

Lunch Break

14.30

A roadmap towards sustainability.

By James Lee, council member, Cleaning & Hygiene Suppliers Association.

Synopsis:

Environmental sustainability is one of the biggest issues facing business. The Cleaning & Hygiene Suppliers Association (CHSA) is developing an initiative to help members migrate towards environmentally sustainable business. Its five pillars are:

Product: the product as it is received and disposed of by the end user. Packaging: product packaging and packaging used in transit.

Transportation: the complete supply chain.

Social value and ethics: encompassing the whole organisation. Corporate environmental impact: emissions, waste and water. Having surveyed members to understand where they are today, the CHSA is now developing a roadmap towards sustainability. This presentation will present the research and outline the roadmap.

Biography:

Representing manufacturers and distributors, the CHSA’s priority is to maintain and enhance standards on quality, ethics and sustainability. James Lee is managing director of Cromwell Polythene, a business committed to environmental sustainability. A founding member of the CHSA’s sustainability committee, he is pivotal to driving forward this initiative.

15.00

Harnessing the power of sustainable cleaning.

By Steve Courtney, product specialist, Robert Scott.

Synopsis:

The pandemic impact has meant that frequent cleaning and disinfecting have never been so critical to keeping commercial and domestic environments hygienically clean and safe. With more organisations looking to reduce their environmental impact, finding products that have the right sustainable credentials and efficacy to kill germs and viruses can be a challenge. Join Steve Courtney, product specialist at Robert Scott, to find out more about the latest in sustainable product development and chemical-free cleaning systems that are reducing costs and single-use plastic waste as well as cutting carbon emissions.

Biography:

Steve Courtney is Robert Scott’s product specialist for Toucan Eco, helping businesses adopt this sustainable and innovative technology to transform their cleaning routines, as well as advising national partners on wider cleaning hardware. Steve has worked in the cleaning industry for over 20 years in various roles with distributors, manufacturers, independents, and PLCs.

15.30-17.00

Live product demonstrations: the latest in advanced scrubber dryer automation.

The afternoon programme will include:

• An introduction to Rex and LeoBots, their specs and capabilities.

• The benefits and advantages of automation.

• Rex in action.

• LeoBots in action.

• Open session to meet Rex and LeoBots with Q&As.

• Closing remarks.

THURSDAY 7 APRIL 2022

10.00

Hidden in plain sight.

By

Fiona Bowman, EIDA (Employers Initiative on Domestic Abuse).

Synopsis:

Research shows that 1 in 4 women and 1 in 6 men will be affected by domestic abuse in their lifetime. Think about the number of staff in your business - how many people in your team are hiding the fact that they are affected because the culture of your organisation doesn’t encourage disclosure? EIDA ambassador, Fiona Bowman, will tell her inspirational personal story and identify some of the signs that colleagues may notice, giving some hints and tips on how your business can better support staff experiencing or perpetrating domestic abuse. The British Cleaning Council is now a supporter and member of the EIDA.

Biography:

Fiona Bowman is a senior facilities manager, MD, author, and EIDA (Employers Initiative on Domestic Abuse) ambassador. She is a media ‘subject expert’ and nationally recognised conference keynote speaker on ‘The importance of employers in the lives of victims and perpetrators of domestic abuse’.

10.30

Cobotics - what is it and why should we embrace it?

By Tibor Killi, managing director, Killis.

Synopsis:

Between the pandemic and Brexit, the cleaning industry continues to be hit hard by staff shortages. Despite this, cleaning practices are expected to be more thorough and efficient than ever, without compromising the quality of the clean. This presentation will look at how collaborative robotics can ease a human-intensive workforce, freeing up valuable time and making cleaner, healthier spaces.

Biography:

Having joined the family business straight from school in 1998, Tibor Killi has been working in the business ever since. Tibor is managing director and Killis is one of the UK's largest suppliers of cleaning equipment

and janitorial products. In recent years focus has been on the latest in cleaning tech, and Killis has pushed hard into robotics and cobotics. Seeing a need for more efficient ways to clean has become apparent, and Killis has been at the forefront of providing effective and reliable solutions.

11.00

Morning Keynote: The last mile.

By Jonathan Weiss, commercial director of B2B at Reckitt for Europe, Australia and New Zealand, and Katy Slater, regulatory director - new growth platforms, Reckitt.

Synopsis:

Businesses and the cleaning industry have never been under more scrutiny than today to ensure spaces are protected from the spread of germs. However, even with the marriage of efficacious products, intense training, enhanced cleaning protocols, and signage to encourage proper hand hygiene, it can all come tumbling down if patrons don’t do their part. During this panel, the presenters will unpack the psychology of consumer behaviour, how people instinctively interact in shared spaces, alongside actionable advice so businesses can ensure patrons and staff remain vigilant at the last mile of a comprehensive hygiene solution. The team at Reckitt will also share learnings from COP26 where it supported the conference with hygiene protocols and signage to drive improved hygiene behaviour.

Biographies:

Jonathan Weiss joined Reckitt in 2013 following a successful and extensive career as brand manager across global F&B businesses including KFC and Pizza Hut. Jonathan now heads up the commercial team, leading the implementation and execution of global business solutions strategies. One such initiative he and his team oversees is Reckitt’s new offering in Europe and Australia/New Zealand - Dettol Pro Solutions - a programme that offers businesses such as British Airways and Hilton improved hygiene resources to help protect their staff and customers from viruses and other illness causing pathogens during and post pandemic.

Katy Slater is the regulatory director for the new growth platforms division, which includes leadership of the company’s Pro Solutions business, based in Hull. Katy is responsible for all regulatory compliance, oversight of safety and quality for professional products as well as working with partners to develop bespoke protocols.

11.30

Buyer beware: the rise of unscrupulous traders … and how to spot them.

By Lorcan Mekitarian, chair of the CHSA.

Synopsis:

Demand for cleaning and hygiene products, including hand sanitisers, gloves, soft tissue, and aprons soared during the coronavirus pandemic. The unscrupulous have made the most of the opportunity. They created businesses overnight, claiming expertise, knowledge and product excellence. It’s not acceptable under normal circumstances. In the context of the pandemic, these claims put people at risk. The challenge for buyers is to differentiate between the unscrupulous but apparently credible companies and those trading ethically. Lorcan Mekitarian will use examples of unscrupulous behaviour to help buyers understand the challenges and learn the questions they need to ask to make sure they get products that are fit for purpose.

Biography:

Lorcan Mekitarian is chair of the Cleaning & Hygiene Suppliers Association (CHSA). Representing manufacturers and distributors supplying cleaning and hygiene products, the CHSA’s priority is to maintain and enhance standards on quality, ethics and sustainability. Lorcan is at the heart of the Association’s determination to challenge unscrupulous traders who have attempted to profiteer from the pandemic. Lorcan is also sales director at Berry bpi.

12.00

Fireside Chat: Training and delivery styles for cleaning service providers.

An expert panel hosted by Neil Spencer-Cook, COO, BICSc featuring: Lorraine Davis, chairman, BICSc; Soo Bartholomew, deputy chairman, BICSc; and Denise Hanson, head of technical services, BICSc.

Synopsis:

This expert panel will cover the importance of training and look at the delivery methods that are available within the sector. Commercial cleaning providers will benefit from a holistic look at the various training options and their benefits - a real insight into what style of training could work best for your organisation. Some questions that will be answered include: whether you are an in-house provider or you have outsourced your training, is there a better option? Does your current training structure work for you and your team? Is your team motivated?

Biographies:

From a financial director role, Neil Spencer-Cook joined the BICSc senior management team in 2015. He has a wealth of management expertise and has experience in hospitality and FM. Neil's passion is technology, especially when it can be used for efficiency purposes. Neil was the project lead on the creation of the BICSc CPSS assessor app and, more recently, delivered the Virtual Training Platform - to date over 5000 candidates have registered.

Lorraine Davis is a cleaning and service matter expert with over 30 years’ experience within the industry. Her career has involved a mixture of senior operational and business development roles all in outsourced cleaning and FM sectors but particularly specialising in the technically complex healthcare and education sectors. Lorraine was the only member of the private sector invited by Graham Jacobs of NHS Workforce and Facilities to be part of the select steering group that developed the cleanliness section of the government’s Department of Health new PLACE ‘Patient Led Inspections Initiative’ which replaced the annual PEAT inspections. Following this work, she was invited to work with the DoH/AHCP PAS 5748 steering group (known as the Rotherham Group) which reviewed the PAS 5748 guidance published in 2011. This work was recognised when BSI submitted it for public consultation, and it was subsequently incorporated and adopted into the revised PAS 5748 (2014) edition. Lorraine was a founder member of the ‘BSA Cleaning Advisory Group’ which advises and lobbies the government on cleaning related matters - this work has resulted in the launching of ‘The Responsible Cleaning Operator Scheme’ 2015 which was nationally acclaimed and endorsed by the UK cleaning sector.

Soo Bartholomew has worked in the cleaning and FM industry for over 30 years, working her way up from a cleaning operative in local schools when her children were little to her current position as technical director for Birkin Services. Soo first became associated with BICSc in 1992 when

her then employer, OCS, placed her on a BICSc training course at SC Johnson Wax at Frimley Green. From that moment on Soo was hooked and started using BICSc best practice and applying the standards on every account she worked with. Since 2001 Soo has trained more than 300 managers, supervisors and cleaning operatives in PBICSc and CPSS skills and has opened four ATP training hubs for her employers, along with developing in-house induction training programmes for her staff to lead them into BICSc Licence to Practice and CPSS. Soo has continued her education with BICSc and has now qualified in delivering training and assessment for accommodation skills within the CPSS skills suite. In 2011 she was elected to the BICSc Council. In 2015 she entered the Worshipful Company of Environmental Cleaners, becoming a Freeman of the City of London in 2016 and in 2021 becoming one of the first members of the Livery to be entered on to the register as a Chartered Practitioner in Environmental Cleaning.

Denise Hanson has over 30 years of cleaning and hygiene experience. A successful senior manager who has excellent communication, negotiation and interpersonal skills, Denise has the ability to matrix manage and motivate her team to achieve quality results. Experienced in successful multi-site mobilisations, in time and cost critical environments and with a career that spans facilities services for local government, MOD, major food retail, shopping centres, cleanroom, and blue-chip office facilities.

12.30

How a good marketing strategy can help grow your business. By Suzanne Howe, managing director, SHC, and Neil Nixon, conference director, Manchester Cleaning Show.

Synopsis:

Neil Nixon quizzes Suzanne Howe about different marketing techniques that can be employed to have a positive impact on winning and retaining customers. Topics to be discussed include: marketing lessons learned during the COVID pandemic; marketing to establish your brand; understanding your customer and how to reach them; retaining customers through engagement; the power of social media, including detail on the how, when and why of each social media platform; the power of photographs; reinforcing your brand through good CSR; and using a successful mix of marketing techniques and platforms.

Biography:

Suzanne Howe, managing director of Suzanne Howe Communications (SHC), established her business 25 years ago as a specialist B2B PR and marketing agency. Suzanne works across a number of clients including Kimberly-Clark Professional and the Golden Service Awards as well as Cleenol, Truvox, P-Wave, and Cleanology, providing PR and marketing campaigns, event management and social media consultancy.

13.00-15.00

Live product demonstrations: the latest in advanced scrubber dryer automation. The afternoon programme will include:

• An introduction to Rex and LeoBots, their specs and capabilities.

• The benefits and advantages of automation.

• Rex in action.

• LeoBots in action.

• Open session to meet Rex and LeoBots with Q&As.

• Closing remarks.

Airdri Group E15

www.airdri.com

For over 45 years Airdri has been designing and manufacturing hand dryers. The company is recognised for making some of the most reliable hand dryers on the market and is a trusted supplier to some of the busiest airports, service stations and fast-food restaurants in the world. Achieving hand dryer efficiency, the company’s ECO range of hand dryers includes the Quantum and Quazar hand dryers which, costing from just £6 per year to run, offers – according to the company - a 96% reduction in the annual outlay for electricity when compared to a standard dryer.

In 2021 the company launched the PureDri, a new generation of washroom hygiene technology. Designed by Airdri engineers to tackle infection control and washroom sustainability head on, the PureDri is a hybrid hand drying and sanitising system that creates cleaner, fresher and more sustainable washroom environments. It also benefits from an ultra slim profile and a user-friendly LED display panel for complete ease of use in the modern washroom.

Apex Supplies D1

www.apexsupplies.co.uk

Apex started out in 1962 as a single person operation selling tub vacuum cleaners to

A-Z EXHIBITOR PROFILES

customers in Billericay, Essex. Since that time, the company has grown into one of the leading cleaning equipment suppliers in the UK. The current management team has combined the knowledge and experience gained over more than five decades with a new, contemporary outlook that recognises the enormous technological developments and changes in client expectation that have occurred during this time.

As an independent distributor, the company can cherry pick models from each manufacturer, ensuring that it specifies exactly to customer requirements. From good quality entry-level options to class-leading equipment, the range offers true floor to ceiling innovation. To continue that trend, it is now the UK home of Timberline FloorCare.

Arco Ltd B6

www.arco.co.uk

As an integrated services and safety products business, Arco is the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. As an expert in safety, the company understands that each business faces its own unique and complex challenges. In order to manage workplace health and safety, it is important to have the right partner to help you identify, monitor and reduce the risk associated with workplace hazards such as: physical hazards - noise, slips, trips and falls; ergonomic

hazards - musculoskeletal system, manual handling; chemical hazards - hazardous substances; and biological hazards - bacteria and viruses that can cause health effects.

Astley Hire Ltd A1

www.astleyhire.co.uk

Astley Hire is an industrial equipment hire company located in the heart of the north west of England. It has a wide range of equipment available for hire including cherry pickers, scissor lifts, scaffold towers, and an extensive cleaning equipment range. Its core range of cleaning equipment is provided by Nilfisk which includes ride-on and pedestrian scrubber dryers, ride-on and pedestrian sweepers, vacuum cleaners, carpet cleaners, pressure washers, and steam cleaners. All equipment is available on short term hire (as little as one day) to long term hire which is normally up to five years. The company is also an IPAF and PASMA approved training centre, with courses running daily on powered access equipment and tower scaffolding.

Banner Group F6

www.banneruk.com

Banner provides innovative, digitally enabled solutions for the supply of workplace products and services. The company’s approach connects business needs and consolidates and simplifies the supply chain. It creates efficiencies and convenience while also maximising customer’s ESG and sustainability goals.

BigChange F13

www.bigchange.com

BigChange started in 2013 when a man in a van had an idea. Martin Port wanted to replace the pile of paperwork on the passenger seat with a complete digital job management platform. Built to help every customer’s business grow stronger, the

THE NEXT GENERATION OF WASHROOM HYGIENE TECHNOLOGY

Continuously sanitises air & surfaces

Economic jet dry hand dryer

Eliminates unpleasant odours

Focused sanitising for users

Exceptional energy efficiency

UTILISING BEST-IN-CLASS SANITISING TECHNOLOGY, THE PUREDRI STATION PROVIDES A TRIPLE ACTION DEFENCE AGAINST THE SPREAD OF BACTERIA, MOULD, VIRUSES AND ODOURS IN WASHROOMS.

Designed to deliver three points of infection control, fast-dry hand drying and exceptional energy efficiency, the PureDri station will substantially reduce contamination risk whilst creating cleaner, fresher smelling and more sustainable washroom environments.

EXPLORE THE PUREDRI AT THE MANCHESTER CLEANING SHOW FIND US ON STAND E15

BigChange Job Management Platform brings together a range of powerful functions in one simple-to-use and easy-to-integrate platform, including: CRM, job scheduling, live tracking, field resource management, financial management, and business intelligence.

Biovate Hygenics E1

www.biovatehygienics.com

The team at Biovate Hygienics has been leading the migration of cleaning products to sustainable alternatives for the past decade. Its mission is to pave the path to a greener future by producing low carbon, sustainable cleaning products.

British Cleaning Council A3

www.britishcleaningcouncil.org

The British Cleaning Council (BCC) is the authoritative voice of the UK cleaning, hygiene and waste industry. It coordinates campaigns on behalf of and supports the entire sector and comprises 22 trade and membership associations. It also produces an annual research report on all aspects of the industry. The BCC is also the secretariat

for the All-Party Parliamentary Group (APPG) for the Cleaning and Hygiene Industry. The APPG’s inauguration in February 2021 was a historic moment for the whole sector.

Along with Quartz Business Media, the BCC also produces the Cleaning Show, which alternates annually between London and Manchester.

British Institute of Cleaning Science (BICSc) B7

www.bics.org.uk

Established in 1961, the British Institute of Cleaning Science (BICSc) is a membership organisation for the cleaning industry. With 60 years of extensive experience and a global remit, BICSc sets industry standards which are delivered through BICSc training and services. The organisation continues to support and share knowledge with over 45,000 individual and corporate members who form one of the largest and most diverse communities of cleaning professionals globally.

Best practice and exacting standards are at the very heart of everything BICSc does and it believes training and education are an integral way to instil knowledge

and help develop superior skills within all cleaning professionals who undertake its ever expanding, extensive suite of training modules and courses.

Camfil Ltd C17

www.camfil.com

Camfil is a leading manufacturer of filters and clean air solutions with more than 50 years of experience. Its solutions protect people, processes and the environment to benefit human health, increase performance and reduce and manage energy consumption. Never has cleaning the air been more important – for the removal of airborne particulates, viruses, and bacteria; to protect the health of employees and visitors; and to reduce cleaning costs.

CeDo Ltd

www.cedo.com

A9

Cedo has an unshakeable commitment to innovation, consumer understanding, environmental awareness, customer service, and integrity. Founded in 1965 it supplies consumer household products in retailer

Effective Simple Software that Gives Meaning to your Cleaning

TAL Clean is an affordable, easy to implement digitalised solution in order to meet the challenges facing contract cleaning services providers. Through the use of QR codes we are able to make cleaning visible, measurable and auditable to all stakeholders. Ensuring your clients satisfaction and confidence in using your companies services.

and wholesaler private brands as well as its own brand, Paclan. Its manufacturing sites across the globe work 24/7 364 days a year to ensure supply chain efficiency and outstanding customer service.

As the operator of Europe’s largest plastic film recycling centre in Geleen the company is an expert in recycling post-consumer waste into refuse sacks and bin liners. Its usage of recycled plastic is constantly growing as more customers embrace the challenge of ‘reduce, reuse, recycle’.

Cleaning Show/ Cleaning & Maintenance Magazine – C&M C15

www.cleaningmag.com

Cleaning & Maintenance remains the essential read for everyone involved in the cleaning and support services sector.

Published by Quartz Business Media – the company that brings you the Cleaning Show – it is published 12 times per year. The publication’s website – www.cleaningmag. com - and the fortnightly news e-cast ensure that readers are kept up to date with industry developments on a daily basis. In total, the team at Quartz has over 50 years’ experience of the UK cleaning industry, placing C&M in a unique position to commentate and reflect upon this evolving market.

Cleaning & Support Services Association - CSSA

www.cssa-uk.co.uk

site training to its customers. CleanLink’s software was originally developed in 1982, drawing on over 16 years of hands-on experience gained from managing a large contract cleaning company and has been continually enhanced since then. The CleanLink Mobile App for handheld devices running on Windows CE was released in 2007, followed by a version for Apple’s iOS in 2009, and for Android devices in 2010. CleanLink has continued to invest in the latest technologies and has developed two web-based applications, available as Software as a Service (SaaS). The CleanLink Portal was released in November 2013, followed by Site Master in March 2015. It now provides software solutions for over 160 contract cleaning companies throughout the UK.

CleanZyme C16

www.cleanzyme.co.uk

LowCO²t products are engineered to provide maximum performance using minimal resources. It is also the sole UK distributor for compostable bags made from Ecopond biodegradable resin and has recently expanded its UK recycling and manufacturing operations following the purchase of Moorgreen Flexible Packaging.

Denis Rawlins Ltd B5

www.rawlins.co.uk

For the last 10 years, Denis Rawlins Ltd has been promoting science-based cleaning. The recent pandemic has shown how important this approach is to ensuring that cleaning is the first line of defence against the spread of disease.

F12

The CSSA has been supporting the cleaning industry for 50 years and is passionate about making a real difference over the next 50. Since 1966 it has provided a national voice for contract cleaning companies all over the country, talking to government on their behalf, giving members valuable content and advice to make their businesses better and stronger, and bringing the industry together to socialise and share best practice.

Cleanlink Software B18

www.cleanlink.co.uk

The CleanLink team is UK-based and provides industry-leading software coupled with customer support. The company provides both online and on-

CleanZyme is the UK master distributor for leading biotechnology brand, Aeris Environmental, which solves hygiene problems with innovative healthcare derived products. During the show the company will be demonstrating Aeris Active, a next generation hospital grade disinfectant cleaner that is greener, quicker to use and cheaper than many conventional multi-clean regimes. It’s certified to EN 14476 and 16777 for virucidal efficacy and is independently proven to kill viruses for up to seven days - including coronaviruses. The company’s 100% biodegradable paper disinfectant rolls and its Bioactive filter treatment technology will also be on show.

Cromwell Polythene Ltd D5

www.cromwellpolythene.co.uk

Cromwell Polythene is an independent, family-run business, specialising in the responsible supply of products for the capture/containment of materials for recycling. Its extensive portfolio includes sacks, bags and liners for recycling, or storage and collection of waste for treatment and/or disposal. It offers sacks for dry recyclables, compostable sacks and liners for food and organic waste, kerbside recycling bags, reusable recycling bags, personal protective equipment, and made-to-order products. The company’s

Cleaning is an investment in staff, customers, colleagues, and facilities and therefore a robust scientific approach is necessary. For too many years cleaning has been seen as a cost and therefore quality has been driven down. Denis Rawlins proposes a science-led approach that will not only give consistent and repeatable high-quality results but will also result in lower costs and a higher return on investment. The company believes in a simple yet effective systemremove, improve and protect.

Dettol Pro Solutions D10

www.dettolprosolutionsth.com

Reckitt’s Dettol Pro Solutions harnesses the power of Dettol to help protect businesses and public spaces from the spread of germs. In today’s world, consumers have increased hygiene expectations which makes hygiene habits more critical than ever. The comprehensive approach from Dettol Pro Solutions incorporates science-backed protocols and training, Dettol products and Dettol branded marketing materials and signage. Dettol Pro Solutions empowers businesses to demonstrate to their staff and customers a commitment to providing a high standard of hygiene.

Duplex Cleaning Machines (UK) Ltd E22

www.duplex-cleaning.com

Duplex has been selling to, installing and training the cleaning sector since 1986. The

THE MANCHESTER CLEANING SHOW 2022

Duplex range cleans all types of flooring including carpets and hard floors without the need to change brushes. The Duplex steam floor range does not use chemicals but cleans and sanitises large floor areas quickly using steam with only a 20-minute drying time on carpets and seconds on hard floors.

On Stand E22 the company will also be showing its 380B battery cylindrical brush machine with vacuum which gives three-way pick-up, using its mechanical twin brush cylindrical system and vacuum which cleans to the same high standard as the other unique machines in the range, including carpet. Duplex steam and vacuum machines come with comprehensive tool kits and are robust and reliable for the most demanding tasks, with pressures ranging from 6 to 10 bar.

To demonstrate the efficacy of the products Duplex commissioned independent tests by the Hospital Infection Research Laboratory, Birmingham. It now has certified data that proves its machines kill bacterium most common in the environment including Clostridium difficile.

Eco Bag (UK) Ltd E16

www.ecobaguk.com

Eco Bag has been trading since 1986 and has complete control of its supply chain, partnering/owning several vertically integrated subsidiaries. This ensures the quality of its recycled UK post-industrial/ consumer waste, which is transformed into finished product in its factories. The company is a member of the CHSA and believes that its core values of honesty and integrity are in complete harmony with the CHSA’s philosophy, assuring any buyer that products are always fit for purpose. The company has developed some innovative new products for this year’s show including the Eco 360 circular economy range of refuse sacks, the Eco Wrap PE (no PVC) catering cling film and its disposable plastic aprons which have been supplied to many UK businesses to help the fight against COVID-19.

Eco Removal Systems F26

www.ecoremovalsystems.com

Eco Removal Systems specialises in the manufacture and distribution of bespoke

chewing gum removal machines. Its range has been developed over the past decade, with the first machine hitting the market in 2013. Since then the company has developed a range of several machines which remove chewing gum without risking damage to the surface. Its ultraportable backpack machines are people and planet friendly, using a safe, natural, pH neutral detergent to remove gum in seconds.

Enviro-Save E4

www.enviro-save.co.uk

Enviro-Save (UK) Ltd specialises in innovative, environmentally friendly products that are cost efficient and designed to reduce energy consumption and carbon. Its Stay Clean range introduces NaturaSel, its multi-surface disinfectant and cleaner, made from 100% natural ingredients. Stay Safe offers its water-based anti-microbial providing up to 60 days protection against bacteria and viruses. For the best in air-care, visit the Stay Fresh pages, offering 30, 60 or 90 days of freshness from its Viva!e and Oxygen Pro dispensers, all of which use 100% recyclable refills.

Ezitracker B15

www.ezitracker.com

Ezitracker is a powerful platform allowing users to effectively manage a workforce. Evolving from a facilities management and contract cleaning heritage, the company understands the complex issues that arise when managing dispersed and remote teams, and the need to have information available and distributed to a workforce in real-time wherever they are.

Ezitracker will be showcasing workforce management solutions applicable to contract cleaning businesses for the day-to-day people management process. By providing a comprehensive yet modularised solution designed for the proactive monitoring of operatives - wherever they are - Ezitracker allows users to focus on service delivery and operational excellence. Ezitracker has a simple ethos - to provide a single solution that tracks the employee lifecycle from onboarding to offboarding and everything in between.

Floorbrite Group D6

www.floorbrite.co.uk

The Floorbrite Group is a leading commercial cleaning and FM company that provides a diverse range of services to businesses of all sizes across all industry sectors. With a longstanding family ethos and commitment to working in close partnership with clients, it can provide efficient, innovative and comprehensive solutions specifically tailored to the needs of each business.

Based in Manchester, with regional offices and warehouses in Leeds and the Midlands, Floorbrite provides daily cleaning, industrial/ specialist cleaning, window cleaning, washroom, hygiene and consumable supplies, waste and environmental management, pest control, plants and grounds maintenance, security, and highlevel building access solutions.

With 50 years’ industry experience and an existing client base in the hundreds throughout the UK, this generation of Floorbrite will continue to provide the same level of care and attention as it did when it started out in 1972.

FM North A7

www.fmnorth.co.uk

FM North is a leading monthly networking group connecting like-minded professionals in the FM, cleaning and construction industries. With monthly events in Manchester, advertising opportunities and regular updates, FM North has created a community where members of the FM industry can come together and support each other.

There are no fees to become part of the FM North network, no required speeches, and no obligation to deliver lead targets to other members – it has simply created a friendly and relaxed atmosphere where people can come together and share knowledge, advice and best-practice. All events take place on the 4th Wednesday of the month and provide sponsorship opportunities and for as little as £350.

GOJO Industries Europe Ltd B16

www.gojo.com

GOJO Industries is a leading global producer and marketer of skin health and

hygiene solutions for away-from-home settings. Its broad portfolio under the renowned Purell, Gojo and Preven’s Paris brand names demonstrates scientific and technological expertise in skin and surface hygiene and continued innovation to grow the hygiene category.

Greyland Ltd D15

www.greyland.co.uk

Established in 1999, Greyland Ltd is one of Britain’s leading manufacturers of industrial and institutional cleaning chemicals. Greyland provides a fast, reliable delivery of both Greyland branded products and customers’ own label products. During 2020, Greyland was accredited by the CHSA for its new chemical manufacturers scheme.

Greyland Ltd has developed a new extensive range which combines established products with a new generation of powerful cleaning products to meet customer requirements for products which are safer in use and for the environment.

GV Health B25

www.gvhealth.com

A leading global manufacturer of environmental hygiene, spill management, personal protection, safety, and waste management solutions, GV Health is at the forefront of infection prevention. GV Health has over 25 years’ experience working with the NHS in the UK and health authorities across Europe, North and South America, the Middle East, Africa, and Asia. Its waste management, environmental hygiene and safety solutions are trusted and used worldwide. From innovative product design through to training on real-world applications, it supports customers in achieving safer environments for human health.

The company has created many firsts including SoChlor DST which is effective for daily cleans, terminal cleans, isolation and outbreak cleans. Other brands include Polycare, one of the largest, most advanced and forward-thinking ranges of clinical bags and aprons, and SoChlor TAB, widely used for advanced disinfection of surfaces and equipment, as well as decontamination and sterilisation for instruments. GV Health is a CHSA accredited manufacturer.

Hooper Services E10

www.hooperservices.co.uk

Hooper Services has over 30 years industry experience and a combined engineering experience within the company of over 100 years. The range of services and solutions offered includes: cleaning machinery repair, sales, service, and hire; cleaning/janitorial supplies and equipment; and site surveys and advice. Machinery stock spans from small tub vacuum cleaners to industrial sized ride-on machines. The company has recently gained the exclusive distribution rights of the popular TSM Tools range of machines within the UK, together with partnering on TSM indoor equipment.

i-team Global C5

www.i-teamglobal.com

i-team's goal is to simplify the entire cleaning process and to bring back the fun to cleaning. i-team does everything according to its core values: inquire, innovate and inspire. i-team focuses on the development and design of high-end cleaning machines, products and utilities - ranging from scrubber dryers, vacuum cleaners, gum removers, lighting solutions, microfibre pads, and allin-one cleaning islands.

IWFM B17

www.iwfm.org.uk

The Institute of Workplace and Facilities Management (IWFM) is the body for workplace and facilities professionals. The organisation exists to promote excellence among a worldwide membership community

of around 14,000 and to demonstrate the value and contribution of workplace and facilities management more widely. The IWFM was established in 2018. It builds on the 25 year heritage of the British Institute of Facilities Management.

Killis B10

www.killis.co.uk

Killis is an independent supplier of an extensive range of cleaning equipment brands. Because it is independent, it can recommend the right solution for a customer’s task and is backed by its knowledgeable staff who offer exceptional customer service, training and servicing. Killis will be showcasing its range of robotics, from small vacuum solutions right through to large-scale scrubber dryer automation. Its Intelligent Cleaning Equipment range will also be on show. Killis also has a growing range of sustainability products.

Makita (UK) Ltd B22

www.makitauk.com

Established for over 100 years and now a global brand leader, Makita continues to raise standards in safety and performance throughout its ever-increasing range. It continuously challenges its R&D engineers to design and deliver innovative products, pushing boundaries and adopting new technologies to meet the needs to the market. At this year’s Manchester Cleaning Show the company will be showing its new cordless upright vacuum cleaner - DVC560, its new robotic cleaner - DRC300, and the first machines to be launched on the new

THE MANCHESTER CLEANING SHOW 2022

XGT 40V Max platform including Stick Vacs and Tub Vacs. XGT 40V Max is the company’s next generation battery platform designed to cope with the most arduous of tasks.

Medisanitize B1

www.medisanitize.co.uk

Medisanitize is an inventive brand offering infection prevention technologies. It offers expertise and marketing of new infection prevention products, as well as aftercare service. It is a member of Made in Britain, and the company is registered as ISO19001, ISO14001, ISO 13485, Peninsula Partner, IPS, FPA, and all the products are as per EU standards. Its mission is to continue collaborating with its suppliers and customers to achieve a better understanding of its distribution network.

MotorScrubber C1

www.motorscrubberclean.com

MotorScrubber is a market leader in compact scrubbing machines, producing the highest quality, powerful machines. The DMT System is the ultimate deep cleaning and virus control system, making cleaning faster and safer, whilst achieving outstanding hygiene results on all floors and surfaces. The potential for the system is huge. Every hospital, education establishment, bar, restaurant, hotel, sports centre, and leisure facility could be equipped with the DMT System to ensure all areas, floors and surfaces are transformed. Deep cleaning the difficult areas other machines cannot reach is the strength of the DMT System. The system is perfect for cleaning around toilets and grout in washrooms, stair cleaning with the unique stair brush and is lightweight enough for wall cleaning in shower areas. The added virus control feature allows the DMT System to quickly disinfect all common touch points with ease. The dual-purpose battery-powered backpack allows the user to connect two machines for enhanced deep cleaning and disinfection on the go.

Numatic F10

www.numatic.co.uk

Whether at home or in a hotel, hospital, kitchen, or building site, Numatic offers a complete cleaning solution, providing

performance you can trust, productivity you can rely on and products that are built to last. New products packed full of innovation are made here in the UK, including the new NX300 Pro Cordless network from Numatic which delivers professional level cordless performance to a versatile and expanding range. Quicker, safer and more convenient, switching to Pro Cordless raises productivity levels, saving time and money. The NX range includes both cylinder and back-pack vacuum cleaners while floorcare is covered with the popular TTB1840NX scrubber dryer. The very latest additions to the range include the 244NX compact scrubber dryer and the RSU150NX Sanitise Pro.

One Way srl A8

www.one-way.ro

Industrial Laundry Transilvania is part of the One Way company. The company is based in Romania, operating in the field of industrial textile laundry services. It offers a wet cleaning system for laundries and focuses on supplying hospitals, hotels or any other enterprise that has a large amount of laundry. The wet cleaning system offers an ecological alternative to chemical cleaning.

OspreyDeepclean B20

www.ospreydc.com

OspreyDeepclean is a steam cleaning pioneer, designing and delivering new applications of dry steam cleaning when and where needed. During its 20 plus years, the company has driven steam cleaning innovation - the first to introduce gum removal technology to the streets, harnessing the power of steam with the Gum Busters range, which it then further developed into the first battery-powered gum removal machines. In addition, it manufactures large commercial steam cleaners and bespoke industrial scale dry steam CIP (cleaning in place) conveyor belt cleaners. Beyond machinery, to ensure the validity of dry steam cleaning, it wrote the methodology for validating the efficacy of steam cleaning in healthcare environments, in partnership with TNO and University College London Hospitals. This methodology may have already celebrated its 10th anniversary but it is still used as the industry benchmark to this day.

Paragon Microfibre Ltd B21

www.paragonmicrofibre.com

Steve Duffell, MD of Paragon Microfibre, started his career in the chemical industry in the 80s. In the late 90s he worked as a business development manager in the UK for a Norwegian company selling microfibre products in Scandinavia. After a year or so, helping set up E-Cloth in the UK working with Enviro-Products Ltd and Norwex AS in Norway, Steve took over the UK operation for trade sales and, in 2001, relaunched the company as Paragon Microfibre Ltd. Since then Paragon has expanded into Norway, Paragon Norge, and the Czech Republic. It also has a large distributor network across the UK, Europe and Scandinavia.

Polyco Healthline Ltd D20

www.polycohealthline.com

Polyco Healthline provides disposable and reusable protective gloves, disposable workwear, polythene products, and infection control solutions. It offers protection from head to foot, hygiene solutions for all and a single source of supply to a variety of markets. The company optimises the global supply chain and innovates to ensure a more compliant, safer and sustainable environment. Among its well-known brands are Shield, Bodyguards, Handsafe, Polyco, and Trusty.

Prochem Europe Ltd D21

www.prochem.co.uk

Professional cleaning operatives and entrants to the market have much to benefit from visiting Prochem Europe’s stand at the Manchester Cleaning Show. The show will host the full range of Prochem cleaning and maintenance products for carpets, upholstery and floors geared to supporting the existing business user whilst also enabling the newcomer to get his or her business off the ground.

On Stand D21, established machines like the Fivestar and Polaris walk-behind carpet extractors as well as the portable Bravo Spotter carpet and upholstery spot cleaning machine will be on show, together with a wide range of speciality spotting and stain removal products. The Natural range

of cleaning solutions will also be on show in the new PCR (post-consumer recycled) plastic containers. In addition, visitors can view the CR2 multi-surface cleaning machine - a high-powered versatile ‘touchfree’ restoration system that not only does away with the need for mops and brushes, but - with the addition of a carpet wand or upholstery tool - can also be used for carpet and upholstery cleaning. The portable Micro-Mist professional surface disinfecting system and the PRO 35 dry and wet carpet and floor cleaner are complemented by a host of available accessories from the Prochem range.

Visitors can leave a business card to be entered into a draw to win a One-day training course of choice.

Revco Workwear E6

www.revcouk.com

Revco Workwear is a one-stop shop for personalised workwear and hi-vis safety products. Independently owned the company specialises in serving customers

in the soft services sector. All equipment is state of the art and, in 2021, it invested over £250,000 in new systems. It now offers all embroidery, print and DTF (ask the company about this) in-house. Existing clients rely on the company for excellent customer service, top quality products, prompt delivery, and great value.

Robert Scott & Sons/ Toucan Eco D16

www.robert-scott.co.uk

The pandemic impact has meant that frequent cleaning and disinfecting have never been so critical to ensure commercial and domestic environments are hygienically clean and safe. With more organisations looking to reduce their environmental impact, finding products that have the right sustainable credentials and efficacy to kill germs can be a challenge. That’s where Toucan Eco comes in. Toucan Eco offers an effective and sustainable way to clean while removing the need for most synthetic chemicals, along with reducing plastic waste

Calling all aspiring Chartered Practitioners

and costs. With Toucan Eco, users make their own effective, safe and sustainable multipurpose disinfectant cleaner on-site from just water, salt and electricity. It’s certified to EN 14476 and 16777 for its high virucidal efficacy and is proven to kill viruses, including coronaviruses, at speed.

Rotowash Ltd A12

www.rotowash.com

Rotowash, one of the pioneers in the design and production of compact floor cleaning machines, was established in 1981 to distribute high quality industrial floor cleaning equipment, manufactured to BSI and similar international standards by the Rotowash factory. The Rotowash system works well on textured surfaces such as safety flooring, tiles and carpets, and carries many endorsements from leading flooring manufacturers. The small footprint allows easy storage and the requirement to have only one machine to clean both hard flooring and carpeted floors reduces costs to labour, downtime, training, maintenance, and machine investment. On-site training is available free for the life of the machine, and the company’s service engineers are available to carry out on-site maintenance across the UK.

S&J Polythene and Paper F5

www.sjpolytheneandpaper.co.uk

S&J Polythene and Paper specialises in the supply of a wide range of polythene products, supplied to a diverse number of industries. As a family run company with over 30 years of experience and expertise, it prides itself on the high standards of customer service. In addition to its polythene products it also supplies printed greaseproof paper, paper products such as toilet rolls and kitchen towels, and products from Astonish, Mammoth and Puresoft - amongst others.

Cleaning professionals wanting to know how to join the Chartered Practitioner Register are invited to meet the WCEC – Worshipful Company of Environmental Cleaners - at the Manchester Cleaning Show. The Chartered Practitioner Register was launched in late 2021 and is open to the entire cleaning and FM sectors.

The purpose of the Chartered Practitioner Register is to create a new route for cleaning industry members to gain a professional accreditation recognising their skills or expertise. The WCEC is encouraging cleaning industry professionals get involved by applying to join.

Lorraine Larman, the WCEC’s junior warden, and Lynn Webster, the WCEC’s court assistant, will be attending the Manchester Cleaning Show to answer questions about the register. They will provide guidance on applications and how to achieve professional chartership with help from the WCEC. You can meet them on the BCC stand, A3. www. wc-ec.com/chartered-practitioner/

SEBO UK Ltd F11

www.sebo.co.uk

SEBO is renowned for the quality and performance of its products. Made in Germany, SEBO vacuum cleaners are used in commercial facilities throughout the worldhotels, hospitals and schools to name a few. SEBO offers an extensive range of machines to meet all requirements.

SmartTask A7

www.smarttask.co.uk

SmartTask, based in High Wycombe, aims to build long term, partnership-based relationships with customers and, with the benefit of their insights, constantly improve its workforce management solutions to ensure they continue to meet the needs of customers in the ever-evolving service delivery sectors.

Solupak D17

www.solupak.com

Solupak was formed in 1998 and is a leading provider of water soluble products. Over nearly 20 years, the company has worked with many leading brands to develop, formulate, package, and distribute water soluble (PVOH) films and granules. Through local warehousing and distribution it maintains low carbon manufacturing in the UK. On-site blending of powders and in-house built sachet production machinery gives customers high speed output. The user has a low risk of chemical contact, minimal manual handling and easy to use cleaning products. Both the sachet and dilution colour are coded to BICSc standards. Because it is super concentrated, there are no added costs for shipping water around the country and very little space is required for storage. The company is proud of its ‘eco’ credentials and is accredited by Cruelty Free International.

TAL Clean E5

www.totalassetlifecycle.com/clean

Tal Clean is a digital hygiene management system designed to demonstrate compliance of existing and new cleaning protocols. It operates through a centralised programme, harnessing the power of QR codes to build a modern, robust, paperless, real-time data

driven system to give meaning to cleaning regimes. Tal Clean makes cleaning visible, measurable and auditable whilst saving time and money in a simple transparent solution. This leads to increased customer, user, employee, and stakeholder satisfaction and confidence in using buildings.

Team Software B4

www.teamsoftware.com

Team Software is a leader in business management software for cleaning and FM contractors. Following Team’s acquisition of Innovise and Templa, market leaders in the cleaning and facilities management sector, Team Software offers global solutions that meet the requirements of contractors that span the industry and the globe. Each system integrates seamlessly with the others, offering a single point of data entry across all business processes, eliminating wasted administrative time, duplication and frustration that all come with maintaining multiple unconnected systems. Timegate is a scalable workforce management solution, Servicetrac helps service contractors deliver on promises to their customers, and TemplaCMS is contract management software with integrated accounts and payroll, designed specifically for cleaning and facilities management companies.

Terraquest Solutions Ltd A10

www.terraquest.co.uk

TerraQuest is an established and trusted organisation renowned for its expertise in providing innovative and cost-effective solutions to both public and private sectors. Its team delivers bespoke, flexible and efficient services through a processorientated delivery structure.

Victor Floorcare D11

www.victorfloorcare.com

Victor Floorcare has been manufacturing quality cleaning machines in Great Britain for over 75 years. Whether cleaning a school, a hospital, a care home, or an office, getting a quality finish means using the right tools for the job. Victor prides itself in making some of the best commercial cleaning tools on the market, for both private and public sector - rotary floor polishers, scrubber driers, burnishers, wet and dry vacuum cleaners, HEPA tub vacs, and disinfecting fogging machines all form part of the range. Even if you have a specific cleaning challenge and can’t find the perfect tool for the job, Victor’s in-house R&D department can help.

w'air sustainable fabric care A11

www.justwairit.com

The w’air complete fabric care system represents the first product launch from UK-based company, H20 Dynamics. Having licensed an innovative, hydrodynamic cleaning technology from a global consumer goods manufacturer, w'air uses a unique and optimal combination of air, water, flow rate, and proprietary liquid consumables. With its patented nozzle configuration, micronised water particles create a gentle blast of collisions that actively remove dirt and bacteria from a range of surfaces and fabrics. This technology was in development for over six years and the result is a versatile cleaning system which provides an instant solution to almost any spot-cleaning or refreshment needs. Portable and easy to use, w'air is a sustainable alternative that uses just a fraction of the water, energy and detergent of conventional methods.

Making sustainable air freshening choices

For all premises - and particularly washrooms - first impressions count and can begin even before people see if a venue is clean. The sense of smell is the strongest of the five senses and one of the body’s front-line defence mechanisms, designed to set off alarm bells if a foul smell is detected.

“From staff to visitors, trust in the cleanliness and safety of a venue can be negatively impacted if it smells bad, as they will wonder why, and suspect that it is not hygienic,” said P-Wave’s sales and marketing manager, Mark Wintle. “Foul smells in any building are typically caused by the presence of bacteria which has been left to grow through either inadequate or infrequent cleaning procedures. While the washroom may be the cause of the worst odours in a building, improving the air quality and freshness throughout premises is essential.”

Passive air freshenersa sustainable choice

“Passive air fresheners not only deliver exceptional and consistent fragrance, but also represent a sustainable choice as they are easily recyclable, don’t require batteries and avoid the use of potentially harmful aerosols,” continued Mark Wintle. “Placing them where there is good air-flow positively enhances the consumer experience.”

The highly fragranced and 100% recyclable Eco Air freshener is a powerful passive air freshener that can be used standalone or inside an Eco Air cabinet. Ideally placed near a door or any space with good air flow, the open-air design ensures maximum surface area exposure for effective and efficient fragrance release. The refill has also been designed to fit a number of other manufacturer's dispensers, so that refills can be switched without having to change units.

Another passive freshener option is the easy to install P-Curve, which is claimed to deliver up to 50 times more fragrance than a standard toilet rim stick. Full of

fragrance and 100% recyclable, it can be placed almost anywhere - on doors, bins, desks, walls, and even in the car. In addition, P-Wave also stocks the flexible Hang Tag, which can be hung almost anywhere, features 100% more fragrance than typical air fresheners and keeps any area smelling cleaner, longer.

P-Wave has been solving the most common hygiene issue in urinals for years, as randomly splashed urine causes a headache for cleaners, plus a bad smell and a reduction in hygiene standards. P-Wave’s highly fragranced Slant6 urinal screen delivers a new angle on splash prevention, coupled with a major step forward in urinal deodorising technology.

“At P-Wave, we’re passionate about the environment and recognise the importance of introducing ecofriendly products into the marketplace,” concluded Mark Wintle. “That’s why all of our air freshener refills are 100% recyclable and can simply be placed in your plastic recycle bin after 30 days. As innovators in the industry, we understand that cleanliness and hygiene are the most important aspects of managing premises, and with years of experience and a consultative approach, we can make recommendations on how best to maintain great smelling premises.”

WWW.P-WAVE.CO.UK

#SPRAY2PROTECT

THE WAGNER GROUP IS A GLOBAL EXPERT IN SURFACE COATINGS

Our mission: We bring colour, protection and function to surfaces.

This makes us the ideal partner when it comes to disinfecting surfaces. With our mobile spraying units, the most common disinfectants can be applied to surfaces quickly, easily and even over large areas. In this way, we support people through our innovation and contribute to an effective reduction of the spread of viruses.

In addition to direct human-to-human transmission, contaminated surfaces also pose a risk of transmitting viruses and pathogens. Studies show that SARS-CoV-2 viruses can survive for several days on surfaces that we come into daily contact with. Spraying technology allows a comprehensive surface coating with disinfectant – subsequently the microbial presence of bacteria, fungi or viruses can be reduced.

No trolley too small

Cleaning washrooms is easy with the right equipment. TTS has developed professional solutions to meet the specific needs of this environment ensuring high performance and time, cost and effort savings.

Washroom hygiene has a number of challenges - washrooms are usually characterised by narrow spaces that make cleaning difficult and slow down operations, and storage space for cleaning equipment is usually very limited. TTS has developed Lampo, an innovative system for the transportation of tools in trolleys. Thanks to Lampo even the most compact trolley can now be fully equipped to create a complete cleaning station. Operators can quickly switch from one tool to another using the same handle.

Lampo, combined with the double bucket trolley Nickita, is the best combination for operation in tiny spaces. Nickita is compact, light and manoeuvrable. In addition, Nickita can be equipped with 15 and 25 litre buckets. Colour-coded buckets allow proper risk management while the ergonomic handle facilitates easy

Odour control and disinfection combined

Michelle Chadwick, senior brand manager at Zoflora, reports.

Workspaces can be breeding grounds for viruses and bacteria. With normality slowly returning, many workplaces have started to welcome back their workforces. But with this return to work, now more than ever, employees have concerns around workplace hygiene.

The spread of germs in the workplace, through the frequent touching of surfaces, including kettles, fridge doors and doorhandles, is something cleaning staff will be all too familiar with. With hygiene top of mind, fragranced disinfectants and cleaners, such as Zoflora, are perfect solutions to work into workplace cleaning regimes. Not only does Zoflora kill 99.9% of viruses and bacteria including COVID-19, but it offers over 30 fragrances in the range, varying from fresh to floral.

Given the nature of workplaces and the available surfaces on which germs can

breed - not to mention odours that are hard to control - Zoflora has various formats from multipurpose concentrate to disinfecting mists and multipurpose cleaners to meet all cleaning needs. From disinfecting meeting rooms in between meetings and keeping reception areas clean, to high traffic areas such as washrooms and kitchens where odour control is key, this fragranced disinfectant

manual handling. Moreover, the stackable frame allows stocking more than one trolley in one single storage closet, thus saving space.

WWW.TTSYSTEM.COM

offers an effective way to keep workplaces clean, leaving a long-lasting scent.

Neutralising strong odours in the workplace is an important part of hygiene perception. In fact, studies have shown that employees who work in the presence of a pleasant-smelling air freshener are more productive and content.

WWW.ZOFLORA.CO.UK

Effective washroom solutions enhance customer perceptions

Businesses have realised that keeping their washrooms clean is just the start, and that creating a pleasant and hygienic environment will have a positive effect on customers, guests and employees. But therein lies the problem: the range of facilities and equipment required to do this can fall beyond the capabilities of in-house teams or the remit of building service contractors. Instead, businesses are turning to specialist suppliers like Zenith Washroom Solutions, now part of Diversey’s UK business, for support.

Good washroom management will always be based around regular cleaning to maximise hygiene, remove unsightly soiling and prevent unpleasant odours. Choosing the right combination of products is important, whether these be for routine or problemsolving tasks. Ready to use products can be convenient, especially for occasional use, but using concentrates to prepare solutions onsite for routine tasks can help to reduce costs with many other sustainability benefits. Diversey can advise on the best combination from its extensive range.

But alongside traditional washroom amenities it is now commonplace, especially in retail and hospitality, to find baby changing facilities, air fragrance devices, vending machines, and a whole range of other equipment designed to improve the ambiance and enhance perceptions of cleanliness.

Since the start of the pandemic, for example, many businesses have requested

ways to eliminate viruses, bacteria and other pathogens from the air while also improving its overall quality and adding pleasant fragrances. This can create a safer and enhanced environment but requires specialist equipment that must be configured and serviced correctly by qualified technicians to maintain efficient performance.

Demand for improved sustainability is also driving change, as typified by the growth of waterless urinals. The switch is rarely simple and effective solutions might incorporate devices to deal with the urine and residues, prevent splashback and eliminate odours. Solving washroom problems like this is an increasingly specialist task.

Another key issue is waste disposal and management, which is covered by numerous regulations. Feminine hygiene waste and used nappies can only be disposed of by registered carriers who ensure compliance and keep on top of any necessary paperwork. It is a burden that most businesses will want to pass on to experienced service providers.

These examples help to explain why businesses are turning to specialist suppliers such as Zenith Washroom Solutions. The business has almost 20 years’ experience in delivering high performance solutions that enhance service levels while controlling and reducing costs. Its services and carefully chosen products complement and augment routine cleaning operations. A national

network of depots and service engineers offers customers direct access to a team with local experience and knowledge. The combination of Diversey and Zenith Washroom Solutions offers customers a complete set of products, equipment and services from a single source or one-stop shop.

Washrooms always have a significant impact on customer perceptions. And the pandemic has heightened and highlighted the importance of hygiene. Building on the base of good cleaning with additional amenities and facilities can make a real difference that customers will notice and appreciate. WWW.DIVERSEY.COM

PROCHEM Europe is introducing post-consumer recycled plastic (PCR) packaging to its product ranges. Chemical product manager, Parag Patel, said: “We all are aware of the huge amount of plastics being used in everyday items. Too much ends up in the ocean or in landfill instead of being recycled. While all our plastic containers are recyclable, the aim remains to continue lessening Prochem’s footprint and that means reducing the use of virgin plastics…Our supplier offered 30% and 100% PCR containers so going with the 100% PCR version not only affords us the most sustainable options but future-proofs Prochem against any changes made to the plastic tax.”

Prochem’s PCR packaging roll-out commences with the Prochem Natural range and non-hazardous products. 5 Litre 100% PCR containers were also introduced in March for the E457 Natural Multi-Surface Floor Cleaner and S760 Liquid Defoamer production.

WWW.PROCHEM.CO.UK

EDITOR

Neil Nixon neilnixon@quartzltd.com 07957 713316

SALES DIRECTOR

Stuart Dacre stuartdacre@quartzltd.com 01737 855041

BUSINESS DEVELOPMENT MANAGER

Michelle Andrews michelleandrews@quartzltd.com 01737 855086

PRODUCTION MANAGER

Carol Baird carolbaird@quartzltd.com 01923 437619

Rawlins secures rights for FogPod

DENIS Rawlins has secured the exclusive UK rights to distribute FogPod. Born out of the COVID-19 pandemic, FogPod was created by a father and son team who wanted to bring innovative, cost-effective sanitation devices to the market, to make the fogging process accessible to all. The devices use micro-fogging technology to disperse micro water particles, in the form of fog. With the correct chemistry, this process destroys 99.999% of all known germs, bacteria, pathogens, and viruses. The FogPod devices can be used with fellow British innovation, GermErase, a powerful, scientifically-proven disinfectant that has been proven to destroy the live SARS-CoV-2 virus in under 30 seconds.

WWW.RAWLINS.CO.UK

ECOVADIS, a renowned international rating agency that measures the CSR performance of companies using a methodology based on the highest international standards, has awarded TTS a silver medal for its environmental and ethical working policies.

TTS's overall performance places the company within the top 21% of companies assessed by EcoVadis. The leading theme is environmental issues where TTS is in the top 19%.

WWW.TTSYSTEM.COM

MANAGING DIRECTOR

Tony Crinion

CEO

Steve Diprose

CO-CHAIRMAN

Paul Michael

DIGITAL MEMBERSHIP ENQUIRIES

Elizabeth Barford elizabethbarford@quartzltd.com 01737 855028

PUBLISHED BY Quartz Business Media

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ISSN: 1473 723X Online ISSN: 2755-5011

© Quartz Business Media, 2022

Prochem packaging moving to 100% recycled

TTS Cleaning recognised by EcoVadis