Quail West Golf & Country Club - Platinum Clubs Submission

Page 1


QUAIL WEST GOLF & COUNTRY CLUB

Established in 1992

UNIVERSAL RECOGNITION

Quail West Golf & Country Club is nationally known for its exclusive private club, its two unique championship golf courses and world-class amenties, the Club’s heritage, its vibrant club lifestyle, welcoming and inclusive culture, and the magnificent clubhouse.

PROUDLY SHOWCASING THE VIBRANT QUAIL WEST LIFESTYLE

A special video reel that showcases the gorgeous clubhouse with an inside look at the exquisite lifestyle and beauty of this active community! Click Link Above

UNIVERSAL RECOGNITION

• One of Southwest Florida’s most prestigious clubs

• Honored multiple times as Community of the Year

• A Blue Zones Project Recognized Community. More Details Here

• Distinguished “Elite” Club Recipient by Board Room Magazine

• The unpretentious magnificence that is the Quail West of today, has created an outstanding award-winning community of unparalleled distinction over the last three decades.

• Enthusiastically welcoming new members and ensuring that all members have access to every program and service offered and feel comfortable participating in all activities at QW.

• Awarded by Club + Resort Business as:

• 7th Culinary Team in the Nation

• within the Top 10 Clubhouses in the country

• within the Top 20 Golf Pro Shops in the country

• within the Top 20 Patios in the country

EXCELLENCE IN AMENITIES & FACILITIES

Quail West’s magnificent Clubhouse is the centerpiece of our vibrant community, fulfilling all the lifestyle needs of our discerning membership in a transitionally elegant setting. An impressive entrance, surrounded by a cascading water feature set amongst lush tropical landscaping, sets the tone for what lies beyond the beautifully crafted doors under the expansive Porte Cochere.

As the Clubhouse has evolved over the years, the recent $34mm renovation has not only expanded the footprint of the two-story building to 100,000 sq. ft., but also preserved and enhanced the understated sophistication, while embracing the transition from the Country Club of a previous generation. Vibrant and welcoming, with polished wood features, contemporary artwork, and an abundance of designer finishes in neutral tones enhanced by swatches of color, the atmosphere immediately soothes and welcomes members of all ages, from all corners of the world.

The clubhouse also incorporates an expansive fitness and wellness building, newly designed Golf Professional Shop, and elaborate indoor and outdoor dining enhancements, plus a complete renovation of the culinary areas that serve all dining venues. The Club offers a brand new Racquet Sports complex, an indoor lagoon-style Junior Olympic-sized pool, a full-service salon and spa and a wealth of lifestyle enrichment amenities.

While undeniably impressive, from both an architectural and design perspective, the Clubhouse at Quail West is so much more than just a building, the Clubhouse allows our membership the opportunity to feel pride in ownership and experience the satisfaction and joy of belonging to a Club which puts their wants and needs first in the most spectacular way.

EXPLORE OUR VENUE

We are committed to providing 5-star facilities and service to our Members and their guests. Our Clubhouse and two golf courses are a sanctuary to our Members, a beautiful place to escape. Preview some of the Club’s outstanding amenities below.

BALLROOM

CYPRESS GRILLE BAR & PATIO

Casually elegant main dining room, casual outdoor waterfront patio and open air bar. An upscale dinner in the main dining room, a round of drinks and appetizers in our open air bar, or a special event in one of our private dining rooms; it offers a combination of modern luxury and casual charm.

Our largest and most impressive space, is where dreams become reality. With seating for up to 450 guests, any celebration meets and exceeds the imagination in this ultimately elegant venue. An extension of the Ballroom, the newly added Ballroom Terrace provides an amazing outdoor experience and spectacular sunset views to impress member’s guests.

MAHOGANY ROOM

This room brings together the style and flair of classic fine dining with a modern touch. Elegantly easy, and is Quail West’s elevated dining venue. Luxurious custom-made chandeliers and exquisite chairs fill the room. For a romantic evening, the Mahogany Room Terrace does not disappoint. Stunning sunset views underneath the magic of the golden terrace lights leave members feeling indulged and excited to return.

GATHERING ROOM & WINE BAR

The Gathering Room is truly a multifunctional space with a unique view overlooking our Natatorium pool complex. Boasting an oversized full-service bar and plenty of comfortable seats. Quail West offers a quiet retreat in our authentic Wine Bar. Inspired by the unspoken elegance of a European wine bar, this venue is an intimate and classy space

MARKETPLACE

The QW Marketplace offers a quick stop for our members and golfers on the run, and a drop-in gathering place to catch up on what’s new. Pick up dinner and a bottle of wine to go, or just grab a cup of Starbuck’s™ coffee or signature smoothie for a morning or afternoon treat. Featuring an array of local specialties and homemade goodies, the Marketplace is the destination for members’ busy casual lifestyle.

EXCELLENCE IN AMENITIES & FACILITIES

The Quail West Clubhouse is comprises the best amenities one would expect at a Distinguished private residential country club.

CLUBHOUSE & DINING VENUES

• Spectacular 100,000-square-foot clubhouse

• Two Dining Venues with outdoor seating

• Three Full-Service Bars

• A Marketplace and cafe

• Exclusive Wine Lockers

• Two private dining rooms for special events

• Men’s & Ladies Card Rooms

• Board Room

WELLNESS

• Two-story, 12,000-sqft wellness center offers state-of-the-art equipment and year-round programming

• Four stunning lakeside bocce courts

• Four pickleball courts

• Eight first-class tennis courts; a mix of hydro red clay and green hydro courts lighted for evening play

BEAUTY

• A beautiful, full-service onsite spa and salon offering:

• Massage therapy, facial and esthetic treatments, hair and nail services, plus a wide range of services available for women, men and children

GOLF FACILITIES

• Two Beautifully Restored Championship Golf Courses

• Preserve Course

• Lakes Course

• Golf Retail Professional Shop

• Practice Facilities

• Driving Range

• Short-game practice area

• Two practice putting greens

Caliber of Staff & Professional Service Levels

QW EMPLOYEE RECRUITMENT

Here at Quail West our mission is “To be the preferred residential country club community and workplace in Southwest Florida.” We work hard to pursue that passion every single day! The culture is welcoming and inclusive; it is richly diverse and one that fosters continuous growth for everyone. Through our five diamond service standards training program, we develop our team members to pursue excellence in their everyday lives. Whether it’s family, pleasure or even business – members can count on world class service, and attention to every detail while at Quail West.

QW ENDOWMENT FUND

END O WMENT FUND

The mission of the Quail West Endowment Fund is to empower and support Quail West employees by providing scholarships for higher education and funding for unmet critical needs.

TOTAL FUNDS RAISED for employees $538,435 ENDOWMENT FUNDS RAISED

EMPLOYEE CORE VALUES

RESPECT Accepting one another for who they are, even when you may disagree

OWNERSHIP Taking initiative and responsibility for your own actions

COLLABORATION To work together to achieve a common goal

INSPIRE EXCELLENCE Be a positive influence to bring out the best in others

RECOGNITION Acknowledge and appreciate others

EMPLOYEE HIGHLIGHTS

• Over 5-year average tenure of all QW staff

• 16 Staff members with over 20 years of service

• Highest tenured employee is 31 years!

• 8-Year tenure average for QW leadership team

• 185 Regular, year-round staff 50-60 trained, seasonal staff each year

Scholarships for Higher Education $184,782 for our motivated employees and their dependents

Critical Needs $353,653 for when bad things happen to good people

QUALITY & COMMITMENT OF MEMBERS

At Quail West, we provide a friendly, relaxed and exclusive golfing and social environment that positively contributes to our members lives. We are committed to providing 5-star facilities and service to our Members and their guests.

Member generated and driven initiatives, such as Golf event and Arts showcase, to promote funding of the QW Endowment Fund that supports QW team members for scholarships and unmet critical needs.

Highly effective member led Ambassador program successfully providing a welcoming and engaging introduction to all new members.

Membership attrition rates below 1% for the last 9 years.

Active member engagement in male and female Fellowship groups with community and Club outreach, e.g. Packing for the Troops, staff appreciation barbeque prepared and served by members, resident grief support.

30% of new resident members are introduced by existing member referrals.

80+ volunteer members annually engaging in Advisory Committees to share professional expertise and experience with the vision to assist in making their Club as good as it can be.

Participation in club sponsored social and athletic events is at an all time high, and we continue to add Member generated activities that are so well received.

At Quail West the past is a vivid and inspiring part of the present. From insightful inception in 1992, to the unpretentious magnificence that is the Quail West of today, the last three decades have created an outstanding award-winning community of unparalleled distinction.

Governance & Prudent Fiscal Management

“Welcoming and inclusive remains an integral part of the Quail West strategic imperatives” - Board President

The Quail West Way is...

WELCOMING and Inclusive

TRANSPARENT EMPOWERING RESPECTFUL

ACCOUNTABLE and Always Pursuing Excellence

FISCALLY Responsible

A strong financial position, excellent operational efficiencies, and a wonderful lifestyle all add up to making Quail West the special place we all are proud to call our home.

GOVERNANCE

Quail West has one Board of Directors comprised of nine (9) elected members who govern the business affairs of the Foundation. The Professional Staff, led by our Chief Operating Officer, with input from our advisory committees, are responsible for the implementation of the strategic plan and managing the day-to-day operation of club facilities and community services.

It was a year full of COVID-related issues, as well as other external pressures that affected clubs like ours across the country. But we adapted, aggressively moved forward and kept our focus on our Quail West Mission….To be the preferred residential country club community and workplace in Southwest Florida. That mission encompasses all aspects of our community - financial, operational and lifestyle - and by most accepted standards.

HIGHLIGHTS

Quail West’s 5-year compound annual growth rate is 4.3%; an indication of positive capital health.

Refreshed facilities

Fully Funded Reserves

No debt

ADAPTING TO CHANGING TIMES

MisSIon

To be the preferred residential country club community and workplace in Southwest Florida.

INCLUSIVITY

Enthusiastically welcome new members and ensure that all members have access to every program and service offered and feel comfortable participating in all activities at QW.

Our welcoming and inclusive private club culture creates unlimited opportunities for members to integrate and meet new friends, combined with dedicated member service delivering truly unique and memorable experiences for members, their family and friends.

It is the QW lifestyle that sets us apart and makes us the preferred residential community in Southwest Florida. ‘Friendly, caring, welcoming, inclusive, engaged, and respectful’ are words that our newest Members use when they describe their first impression of the QW culture and lifestyle….. a culture and lifestyle that has been built over the years by committed and engaged Members who call QW their little slice of paradise.

For this and many other reasons, ‘welcoming and inclusive’ remains an integral part of our strategic imperatives; this defines us as a community.

Overall Experience

The Quail West Experience. A vibrant lifestyle with rhythm all its own. Quail West is an outstanding private club community with an affinity for a well-lived life. Our seasoned staff, talented team of professionals are adept at delivering the promise of excellence at every level. No matter the type of experience members are after, at Quail West we are able to deliver what they desire. Whether it’s family, pleasure or even business – members can count on world class service, and attention to every detail.

Quail West encompasses a consistently expansive array of spectacular amenities, impeccably designed to provide the functional lifestyle elements that are of the most importance to our discerning membership, and also allow our team to effortlessly provide both efficient and exceptional service. Behind the scenes, the thoughtful design of the gorgeous facilities, supports and enables the high standards of delivery required for optimum member experiences.

Engage in an active lifestyle: With endless golf, racquet and fitness pursuits, wellness is reimagined at Quail West.

Endless opportunities to play: Beach Resort memberships

A passion for play: Recreation is the centerpiece of the community

The beauty of living in Naples, Florida: The proximity to gorgeous beaches is a game changer. Members take in the exquisite beauty of a Florida sunset while dining.

A haven for wine enthusiasts:

The wine club at Quail West provides wonderful, luxury experiences: exclusive chef-driven wine dinners, private tastings and other events. Members can store wine on site and purchase their wines through the Club. A special program that promotes friendship and a shared passion for food & wine.

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.