Impact of travel technology in travel and tourism industry Technology has played an important role in achieving economic growth by garnering economic means for consumers to travel. The development and contribution of air travel as a means of transporting tourists to different locations is an important contribution of technology to the tourism and travel industry. The significant development of low cost carriers is another means of successful technological applications to the tourism and travel industry.
The tourism industry is often defined as the sectored system of innovation and production. This sectored system in tourism is extremely complex; given the fact that the tourism products and actors changes due to changes in the external forces. The evolvement and progress of information technology has therefore had a tremendous impact in tourism.
The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.
The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines