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CERTIFIED QUALITY PROFESSIONAL A Master Program on Quality Management thro’ Distance Learning - Accredited By The CPD Standards Office, UK
TM
www.qpglearning.com
Why Learn Quality? 'Quality' is not just a buzz word today. Organizations, world over are using 'quality' as a vehicle for achieving not only customer satisfaction, but also for improving the organizational performance. There are a number of techniques & approaches that have been used by organizations in achieving quality of their products & services. The quality movement in the 1980s helped Japan in achieving breakthrough success in their businesses. This prompted the Americans & Europeans to adopt similar quality initiatives in their quest for achieving success in the market place. Quality is no longer a responsibility of only the QC department. It is everything in an organization & is everyone's responsibility. We need to teach quality techniques & concepts to people in all spheres of work. The quality is required to be achieved in all types of organizations. Small, medium or large corporations whether in the manufacturing or in service sector, private or public, all need to satisfy their customers in order to be successful. The quality can be achieved if all functions & departments of an organization work together for achieving customers' satisfaction. Quality has to be a part of marketing, designing, purchasing, storage, inspection, manufacturing, servicing, product or service delivery, equipment maintenance, training & HR, communication, and above all of the top management.
Why This Program? This 'Certified Quality Professional (CQP) Course’ is brought out with the aim to promote the concepts of quality at all levels in organizations and prepare people to be ready to deal with the challenges of the global market. This will not only improve the skills of the individuals, but shall also impart a competitive advantage to the organizations where they work. This course will enhance the career prospects of the fresh graduates or working professionals. It will not only provide the students with theoretical aspects of quality management, but will also help them understand the practical approaches in implementation of this subject in organizations. The companies can sponsor their people for taking-up these certifications. This will enable them prepare future leaders in the field of quality management in their organizations.
What Will I Get ?
BENEFITS TO CANDIDATES On successful completion of this certification programme, students should: a) Gain a critical understanding of key concepts, principles and practices in quality management, b) Be able to appreciate the need for quality management systems and develop an understanding of International standards on this subject, c) Develop an understanding on the problem solving methodology and be able to apply the quality tools in real work situations, d) Be able to understand and support a quality culture in the organization, e) Be able to engage in professional discourse with other quality professionals, f) Develop an active bent of mind towards quality and be ready to take initiatives in quality improvement activities.
BENEFITS TO EMPLOYERS a) Motivated and qualified staff, b) Career development which improves staff retention, c) Staff readiness for organizational level quality initiatives, d) Enhances organization's quality systems and improves competitiveness.
What Will I Learn ? Module-I: Basics of Quality 1. History of Quality 2. What, Why & How of Quality? 3. Quality Terminology 4. Quality Gurus & Their Philosophies
Module-IV: Contemporary Quality Concepts 1. 5S 2. Kaizen 3. Six Sigma Methodology 4. TQM - Business Excellence Models
Module-II: Quality Management Systems 1. Standards & ISO 2. ISO 9000 Quality Management System Standards- An Introduction 3. Quality Management Principles 4. Process Approach 5. Understanding the ISO 9001: 2008 6. Documentation for Quality Management Systems 7. Quality Management System Audits
Module-V: Soft Skills for Quality 1. Personal Quality 2. Selling Quality to Management 3. Teamwork & Facilitation
Module-III: Quality Improvement 1. Problem Solving 2. An Overview of Quality Tools 3. Seven QC tools (Check sheet, Histogram, Cause & Effect Diagram, Pareto Chart, Run Chart & Control Chart, Scatter Diagram & Stratification) 4. Other Quality Tools (Brainstorming, 5-Why Analysis, Process Flow Chart, Gantt Chart, Criteria Rating, Control Plan) 5. Performance Measurement
ELIGIBILITY
Graduation/Diploma in any field. Those who do not have above qualification, can seek exemption based on their educational background and the length and type of experience. The students are, however, expected to have good learning ability in English. Good arithmetic / analytical skills will be an added advantage.
PROGRAM ADMINISTRATION 'CQP’ is a distance learning program. It consists of course materials, assignments & case studies prepared by highly qualified & trained professionals of QPG. On enrollment, the students will receive these materials along with a study plan.
DURATION The CQP requires around 100 hrs. of self study by the students for the completion of the program. The students can plan their studies at a flexible pace suitable to them. The prescribed duration of the program is 6 months. However, based on individual needs, the students can plan & complete the program anytime between 3 to 9 months.
EXAMINATION On completion of assignments & the required study, the students are required to appear in an online examination made available to them on the internet. Alternatively, the students not having an access to internet will be required to submit the hard copies of their solved examination papers through post.
AWARD OF DIPLOMA On successful completion of the criteria for the program, the students will be awarded an accredited CPD qualification of ‘Certified Quality Professional' by Quality Professionals Group.
Who we are? TM
About QPG QPG is a group of highly qualified, trained and experienced professionals in the field of Business & Operational Excellence helping organizations and individuals in improving their performance. QPG, established in the year 1996 has worked very closely with a client base of more than 1000 organizations advising them in improving their Quality, Environmental and Safety management systems. QPG also assists its clients in other popular operational management techniques like 5S, Kaizen, Lean and Six Sigma. The Distance & Open Learning Division of QPG was created in the year 2008 with the aim to make the vast knowledge base of QPG available to individuals all across the globe using the Distance & Open Learning methodologies. QPG, has so far provided training to more than 10,000 individuals through classroom as well as distance mode of learning. QPG maintains a very high standard of its programs through the use of highly qualified & experienced faculty, the customer-centric delivery process coupled with excellent customer service.
About CPD Standards Office The CPD Standards Office, UK works to improve the standard of Continuing Professional Development (CPD) provision across all industry sectors in over 20 countries. It forms part of the Professional Development Consortium (PDC), respected by regulators, professional bodies and trade associations for its work with organisations undertaking research and accreditation services. Organisations accredited by the Office are identified as offering high level of positive learning opportunities, and as working with the CPD Standards community to raise skills, knowledge and education. With a rich history of working with private, public and voluntary sectors, the CPD Standards Office is unique in delivering research based CPD accreditation. It is overseen by an Expert Advisory Board comprising CPD experts, academics, employers and professional bodies to ensure its assessment processes are mandated against current legislation and regulations.
Contact Us
For further details on QPG courses, please contact: TM
TM
SCO 105, First Floor, Sector 47-C, Chandigarh - 160047 India Tel: +91-172-5009911, +91-88729-09911 Email: qpg.edu@gmail.com Website: www.qpglearning.com, www.qpg.co.in