Terms and Conditions 1. THE CONTRACT BETWEEN US Your order is treated as an offer to us. We must receive payment as required for the products that you order before your order can be accepted. We shall have the power to determine, at our sole discretion, whether to accept or not your offer. Once payment has been received and your offer is accepted by us, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order. The acceptance of your offer shall be deemed to be concluded in Hong Kong SAR. Our acceptance of your order brings into existence a legally binding contract between us. 2. PRICE 2.1
The prices payable for the products that you order are as set out in our website.
A minimum order of not less than USD 40 is required.
2.3 You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website. 2.4 Unless otherwise specified, the prices set out in our website are net prices which do not include any VAT or customs duties, etc. You shall be solely responsible for any possible customs duties, tariffs, import tax, VAT, etc, payable upon arrival of the products at the country to which you instruct the products to be shipped. 2.5
For any products which we allow you to pay by installments,
(a) we will accept your down payments upon our acceptance of your order. Thereafter, you have to pay us the installments monthly on or before the corresponding date (the Due date), corresponding to the date of your order, in each consecutive calendar month until the outstanding balance of your order has been fully paid. In the event that there is no corresponding date in any calendar month, the Due Date shall fall on the last date of that particular month. (b) should you fail to pay or delay in paying any installment as prescribed in (a) above, the whole unpaid balance of the products prices shall become immediately payable by you. (c) should you fail to pay any installment or in breach of any condition of this contract, we shall have the power to forfeit all your down payments. (d) if you order from us more than one product which we allow you to pay by installments, we shall have the right to appropriate any or all your installment payments for paying off the outstanding balance for any of such products (i) at any time during the currency of this contract; (ii) at the time this contract is terminated or thereafter for whatever reason except in the event that you exercise your cancellation right under clause 3 below. This clause shall survive the termination or determination of this contract.
3. YOUR RIGHT TO CANCEL YOUR CONTRACT 3.1 If the products you order from us are goods, you may cancel your contract with us for the products you order at any time up to the end of the seventh working day if your offer to purchase is made in any EU member states or in the US from the date you receive the ordered products, while up to the end of the sixtieth day from the date we distribute the products you ordered to you if your offer to purchase is made in Singapore. If the products you order from us are services, you may cancel your contract with us at any time up to the end of the tenth working day if your offer is made in any EU member states or in the US or the sixtieth day if your offer is made in Singapore from the date of our email confirming our acceptance of your order. You do not need to give us any reason for canceling your contract nor will you have to pay any penalty. This right to cancel given under clause 3 is only available to offers made in the countries mentioned above. 3.2
To cancel your contract you must notify us in writing.
3.3 If you have received the products or any materials from us relating to the products before you cancel your contract then you must send the products or those materials back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the products for delivery you must not unpack the products or any such related materials when they are received by you and you must send the products or those related materials back to us at our contact address at your own cost and risk as soon as possible. 3.4 Once you have notified us that you are canceling your contract, any sum debited to us from your credit card will, subject to the deduction of an administration fee, be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the products in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the products delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the products from the amount to be re-credited to you. 4. CANCELLATION BY US 4.1
We reserve the right to cancel the contract between us if:
we have insufficient stock to deliver the products you have ordered;
we do not deliver to your area; or
4.1.3 one or more of the products you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. 4.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
5. DELIVERY OF PRODUCTS TO YOU 5.1 We will deliver the products, if they are goods, ordered by you to the address you give us for delivery at the time you make your order. 5.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order. Delivery will be by way of courier or other similar service. 5.3 You will become the owner of the products, if they are goods, you have ordered when they have been delivered to you. Once products have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. 5.4 In the event of the products you ordered being unavailable, we will, at our sole discretion, provide you substitute products of equivalent quality and prices. If you do not agree to accept the substitute products, you may return them to our contact address. Any cost of returning any such substitute products shall be borne by us. 5.5 If the products you order are not goods, the email we send you for the confirmation of our acceptance shall be conclusive evidence of a binding contract between us for your purchase of the products. 6. LIABILITY 6.1 If the products we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the products in question. 6.2 If you do not receive products ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the products. If you notify a problem to us under this condition, our only obligation will be, at your option: (a)
to make good any shortage or non-delivery;
to replace or repair any products that are damaged or defective; or
(c) to refund to you the amount paid by you for the products in question in whatever way we choose. 6.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the products in question under clause 6.2(c) above.