QMS STANDARDS
CONTROLLED DOCUMENT: WI-QMI-51006
BUSINESS UNIT:
QMerit Inc. 111 Pacifica, Suite 200, Irvine, CA 92618
STANDARD TYPE:
Work Instruction
PROCEDURE TITLE: Configuration; Topics
AREA: Products and Services TYPE OF PROCEDURE:
Formal; Learning
DOCUMENT NUMBER: WI-QMI-51006 REVISION: 1.0
PROCEDURE STATUS
IMPLEMENTED
RELEASED
02/10/16
mm/dd/yy
UNLOCK DOCUMENT TO EDIT BEYOND THIS POINT
1.0 PURPOSE/SCOPE Sometimes it doesn’t seem like topics get enough credit. Functionally a topic contains a group of questions that relate to a particular subject, level of difficulty, or some other common trait. A topic could be viewed as the subject matter of a group of questions. However, topics play a much larger role in the assessment process. When you take advantage of the many to many relationship questions and topics have in most learning engines, it becomes possible to deliver pinpointed assessments. Balancing outcomes by topic and assembling them in one assessment provides the ability to weight the importance of one topic over another with regards to passing and failing scores (outcomes). 2.0 RESPONSIBILITIES 2.1 TASK RESPONSIBILITIES QMerit Inc. maintains certain policies to encourage appropriate levels of feedback for workers. It is the responsibility of QMERIT Inc. and its’ clients to implement and operate this procedure in their areas of operation and to:
Ensure that the SOP and all associated documents, knowledge databases and tools are understood and adopted. Supplement the SOP with Work Instruction as required in order to meet local market needs, Business Unit needs, regulatory requirements, customer preferences and/or proven operating and/or delivery methods.
2.2 APPROVAL / ESCALATION RESPONSIBILITIES It is the responsibility of QMERIT Inc. and its’ clients to implement this SOP
Procedure Title: – Configuration; Topics
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The QMerit Inc. CLO is the point of escalation for all matters inquired upon or contested with regards to this policy. 3.0 PROCEDURE (WI STEPS) 3.1 CONSIDERATIONS STEP
WHAT
WHEN
COMPETENCY
HOW (TOOLS)
1. Outline for question creation
During the initial QTAS planning session (see WI-QMI-11000) topics are first contemplated.
QMerit and Client core discovery and project personnel
2. Topics and questions
After topics, some topic folders, and your question outline are complete
QTAS owner and subject matter experts (client)
3. Topics and assessments
Topics may be added to assessments even if they only contain one question.
QTAS owner and subject matter experts (client)
Once the first pass topics are identified consider making a second pass and filling in an outline underneath the topics. The topic is the subject matter of a group of questions, thus what are the subgroups of these questions? Consider the questions as the very bottom of the food chain. These items may be consumed by many topics. Due to the complexity in writing a meaningful question consider creating them in such a way that they can be leveraged across many topics. Topics, when combined in a singular assessment may also be used in a prerequisite capacity. Requiring topic “A” 100% pass rate and the other topics 80% pass rates, in order to pass the assessment participant needs to get 100% on topic “A” and at least 80% across the other two topics.
WHEN
COMPETENCY
(WHO)
3.2 In-Practice STEP
WHAT
1. Naming topics
Once you have completed all of the preplanning and high level blueprints for
Procedure Title: – Configuration; Topics
(WHO)
QTAS owner and subject matter experts (client)
HOW (TOOLS) Establish a logical approach using your blueprint. Once established follow your
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QMS STANDARDS
CONTROLLED DOCUMENT: WI-QMI-51006
STEP
WHAT
WHEN
COMPETENCY
your learning environment it is time to move into naming.
2. Topic description and title
3. Sharing and securing
Specific to the use of QuestionMark: often titles and descriptions are considered “nice to have” when entering information into a system. However, when using topics in the question block for the assessment, this information becomes very valuable Final tuning for the topics and sub-topic folders
HOW (TOOLS)
(WHO)
naming plan. Refer to section 5.0
QTAS owner and subject matter experts (client)
R-WI-QMI-15006 | topic naming examples In QuestionMark, the topic description carries over well to the assessment; however, the title is lost. Consider: place the topic title in the description block proceeded with a vertical pipe, topictitle | topicdescription
QTAS owner and subject matter experts (client)
Topics can be shared and secured between users and groups. Give some thought to the rights and sharing as it will impact contribution and consumption access.
4.0 SPECIAL DEFINITIONS THE FOLLOWING TERMS ARE REFERRED TO IN THIS STANDARD; TO VIEW THE DEFINITION OF EACH TERM PLEASE CLICK ON THE LEXICON LIBRARY LINK: LEXICON LIBRARY TERM Assessment QTAS Subject matter expert (SME) Standard Operating Procedure (SOP) Topic Work instruction (WI)
5.0 ASSOCIATED REFERENCE DOCUMENTS THE FOLLOWING DOCUMENTS PROVIDE ADDITIONAL INFORMATION: DOCUMENT NAME WI-QMI-11000 | Master business process; QTAS Procedure Title: – Configuration; Topics
LOCATION http://bit.ly/WIQMI11000 Page 3 of 5
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CONTROLLED DOCUMENT: WI-QMI-51006
DOCUMENT NAME R-WI-QMI-15006 | topic naming examples
LOCATION http://bit.ly/R_WI_QMI_51006_TopicNamingEx amples http://bit.ly/WIQMI51005 http://bit.ly/WIQMI51004 http://bit.ly/WIQMI51001
WI-QMI-51005 | configuration; assessments WI-QMI-51004 | configuration; questions WI-QMI-51001 | medadata; QTAS
6.0 ASSOCIATED KNOWLEDGE DATABASE THE FOLLOWING KNOWLEDGE DATABASES PROVIDE ADDITIONAL INFORMATION: KNOWLEDGE DATABASE QuestionMark V5 QMerit marked up manual
LOCATION http://bit.ly/R_WI_11000_QuestionMarkV5Marked UpManual
7.0 ASSOCIATED TOOLS THE FOLLOWING TOOLS MAY BE REQUIRED FOR COMPLIANCE TO THIS STANDARD: ASSOCIATED TOOLS QMerit Lexicon Library QuestionMark authoring environment
LOCATION http://bit.ly/QMeritLexiconLibrary http://ondemand.questionmark.com/home/402385
8.0 REVISION HISTORY REVISION (X.X) DATE OF LAST REVISION
1.0 02/16/16
LAST APPROVAL DATE
02/10/16
(MM/DD/YY) (MM/DD/YY)
DOCUMENT AUTHOR: Greg Lush
DOCUMENT MANAGER: Greg Lush
REASON FOR CHANGE:
SECTION / PARAGRAPH CHANGED
Revision
1.0
All
CHANGE MADE
Initial entry of document
DATE OF REVISION MM/DD/YY
02/10/16
9.0 ELECTRONIC NOTIFICATION LIST:
Procedure Title: – Configuration; Topics
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QMS STANDARDS
CONTROLLED DOCUMENT: WI-QMI-51006
ELECTRONIC NOTIFICATIONS VP Technical Services VP Sales VP Engineering 10.0
APPROVALS
PLEASE GO TO THE LINK BELOW FOR THE ELECTRONIC RECORD OF THE REVIEW AND APPROVAL OF THIS POLICY. LOGIN TO VIEW FIRST APPROVER NAME: GREG LUSH BUSINESS UNIT: QMERIT INC. TITLE: CLO SIGNATURE: ELECTRONIC APPROVAL
SECOND APPROVER NAME: TRACY PRICE BUSINESS UNIT: QMERIT INC. TITLE: CEO AND CHAIRMAN SIGNATURE: ELECTRONIC APPROVAL
THIRD APPROVER NAME: BUSINESS UNIT: QMERIT INC. TITLE: SIGNATURE:
DOCUMENT HISTORY SECTION: Document Created on 02/10/16 by Greg Lush Edits and URLs on 02/16/16 by Greg Lush
Procedure Title: – Configuration; Topics
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