You are managing a technical and service delivery business strategy which requires optimization in order to deliver on efficiencies and exceptional client experience
Attitudes creative; curious; humility; positive; trustworthy
Attributes
Contract retention
Organization of Work (merit based distribution)
Supervision and Performance Management
Detailed; diligent; flexible; quality; safety-focused; tenure
Training and Development
Capabilities
Employment Proposition
expertise; experience; intuition;
knowledge; skill (to activity);
(contextual and formal)
Information Flow
(individual and team motivation; performers’ opportunity; conditions)
Confident troubleshooting
Customer value
Diligent maintenance
Indispensable expertise Perpetual performance
Workforce engagement
Profitability
Service quality
student; teacher
Practices/enablers will inform labor stocks over time Labor Stocks Š MERCER 2015
Practices/Enablers
Labor Flows
Outcomes 0