QJA Summer Journal 2019

VOLUME 16 12 •• NUMBER NUMBER 42 •• SUMMER WINTER 2015 VOLUME 2019

QJA - ESTABLISHED IN 1918 Official Magazine of the Queensland Justices Association

INSIDE

STATE CONFERENCE 2019

THIS ISSUE

2 COMPANY INFORMATION 3

PRESIDENT’S PAGE

4 NEW BOARD MEMBERS 6 RETIRED BOARD MEMBERS 7 STATE CONFERENCE REPORT 9 QJA AWARDS DINNER 11 AGM REPORT

A comprehensive report on QJA State Conference 2019 is contained on pages 7-10.

The above images show groups of QJA members taking advantage of the event’s networking opportunities to touch base with familiar colleagues and to make new acquaintences.

NEW QJA BOARD ELECTED 12 TECHNICAL NEWS 13 ROLL OF HONOUR 14 Q & A 15 REGIONAL ROUNDUP 16 REGIONAL CONTACTS

See pages 4-6 for details of changes in the Board composition.

Serving Queensland’s Honorary Justices since 1918

Patron

The Honourable Chief Justice Catherine E Holmes

Board of Directors President

John Carpendale JP(Qual)

Vice President

Bruce Birtwell JP(Qual)

Directors

M: 0419 683 325 E: john.carpendale@qja.com.au

M: 0429 350 230 E: bruce.birtwell@qja.com.au

Brooke Batley JP(Qual)

Joan Kennedy JP(Qual)

Nathan Milne JP(Qual)

Chris Lancaster OAM JP(Qual)

Graeme Moorhouse JP(Qual)

Andrea Reynolds JP(Qual)

Jennifer Sanders JP(Qual)

Garth Stephens JP(Qual)

M: 0477 510 517 E: joan.kennedy@qja.com.au

M: 0411 727 792 E: brooke.batley@qja.com.au

M: 0468 796 826 E: nathan.milne@qja.com.au

M: 0448 505 404 E: chris.lancaster@qja.com.au

.au

M: 0439 964 899 E: graeme.moorhouse@qja.com.au

JP (Qual) 4152 3318 (AH) 2 135 @qja.com.au

dale JP(Qual) 3353 2927 683 325 endale@qja.com.au

Porter JP(Qual) 48 189 ter@qja.com.au

M: 0402 488 356 E: jennifer.sanders@qja.com.au

M: 0437 439 761 E: andrea.reynolds@qja.com.au

M: 0481 550 721 E: garth.stephens@qja.com.au

Queensland Justices Association State Office

Business Manager and Registrar Wendy La Macchia JP(Qual) E: admin@qja.com.au

Training Coordinator Cindy Revell JP(Qual) E: training@qja.com.au

Membership Officer Gabor Beres JP(Qual) E: memberships@qja.com.au

Merchandise Officer Aaron Dunster JP(Qual) E: merchandise@qja.com.au

ACN 009 666 559 – ISSN 1839-2784 751 Stanley Street, Woolloongabba, Qld 4102.

PO Box 8419, Woolloongabba, Qld 4102 Freecall 1800 061 423; Phone (07) 3392 2455 E:admin@qja.com.au www.qja.com.au

392 2955The QJA Journal is compiled by an Editorial Board on behalf of the QJA. | Editor Joan Kennedy Deputy Editor: John Carpendale.

The views expressed in articles & advertisements published in the QJA Journal are not necessarily the views of the Queensland Justices Association or the Board of Directors.© Queensland Justices Association claims copyright to all material published in this Journal. No material may be copied or reproduced without the written consent of the QJA. All enquiries should be addressed to The Editor at editor@qja.com.au

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AE, Cert IV Fin Serv, (Qual) 2

Serving Queensland’s Honorary Justices since 1918

eensland Justices Association

VOLUME 16 • NUMBER 4 • SUMMER 2019

PRESIDENT’S PAGE Fellow QJA members, The 2019 Annual General Meeting brought an end to the two-year term of office for the QJA Board elected in 2017. Four members of the old board retired from office at this AGM and were replaced by four new directors. Pages 4-7 of this journal pay tribute to each of the retiring directors and provide you with a personal profile of their replacements.

The new board (elected by you - our members - with a 32% voter participation rate) is a balanced blend of youth and experience with a diversity of business backgrounds and a much higher regional representation than its predecessor.

I am really excited about the prospects for what this board of directors might achieve for the benefit of QJA members over the next two years. Thanks to the committed efforts of the previous board, QJA has a really sound foundation from which to springboard into the future.

Strategic Priorities The priority objectives for the incoming Board are: Business effectiveness Over the last six months, we have been progressively implementing a suite of governance and operational improvements recommended within an external consultant’s report delivered in June 2019. When all the main recommendations are fully implemented (during the first half 2020), we confidently expect the QJA business to be even more efficient, effective and responsive to member expectations.

Member engagement QJA is continuously looking for new member engagement initiatives that will enhance the overall membership experience. In 2020, we will commence a trial project involving some competent and experienced QJA members who will individually contact newly-appointed JPs within their particular branch region - offering to act as personal mentor and support person (buddy) during their initial experience as a practicing JP / Cdec. This program is targeted to support the significant majority of new JPs who practice their trade outside the JPs in the Community program.

We believe this will enhance the overall new membership experience for these inexperienced QJA members and if, this trial proves to be as successful as we hope, the program will then be extended to other branch areas.

Training and Professional Development During the last ten years or so, QJA has successfully accumulated a rich reservoir of diverse training and PD resources for members and branches to access and use.

These resources include the QJA Guide, role play videos, PowerPoint presentations, workshop activity documents, technical quizzes, technical checklists, a suite of PD refresher courses and an eLogbook that incorporates checklists and related documents. And we are continually looking at means of refreshing and enhancing these resources.

The training & PD priorities for 2020 include the development of a range of relevant “soft skills” resources as well as webinars to engage with those members unable to

participate in face-to-face PD sessions and the introduction of a member accreditation program (to recognise and reward those QJA members who successfully demonstrate a high level of practitioner competency). We will let you know as soon as these are available for your use.

Marketing and Communication Another priority for 2020 will be to review and overhaul our existing marketing and communication strategies with the goal of providing QJA with a style and image that reflects our intention to be very relevant to members from all age groups and backgrounds. We expect this will mean a somewhat new look, feel and delivery medium for many of our existing communication tools. And we also expect there will be some totally new communication initiatives.

Branch Network Development QJA is again committed to more effectively supporting and developing its existing Branch / Contact Group network. In 2020 we intend to further enhance the branch forum program and to introduce a suite of totally new support services. All the QJA Board directors have accepted a role as Patron to a cluster of branches and contact groups. The patron’s role is to be the Board’s personal reference point for each of their designated branches / groups and to personally support those groups in their interaction with all the QJA members in their region.

QJA eLogbook We are very excited about the outstanding success of our unique electronic logbook product. Introduced from 1 July 2019, this tool already has more than 500 registered users and has recorded 12,000+ client interactions and 36,000+ processed documents.

Initially announced as free for those who registered before 31 December 2019, the QJA Board recently determined that this facility will continue as an exclusive and included (free) benefit of QJA membership for all members, regardless of when they register.

The Q&A pages of this Journal answer the many and varied questions you have asked about this special tool. Whether or not you are currently registered as an eLogbook user, I urge you to read this Q&A to gain an appreciation of how special, secure and valuable this particular QJA tool really is. It costs you nothing but your time to try it out, so give it a go!

QJA’s Advocacy role An important component of the functions performed by QJA is to advocate, on behalf of our members, with relevant authorities to address and resolve issues of member concern.

Because we have a strong and positive relationship with the JP system regulator (DJAG’s JP Branch), we have been successful, in recent months, in resolving an individual member dilemma and achieving a sensible clarification of the Land Title Act’s “reasonable steps” to verify identity (see article on page 12).

Season’s greetings to you and yours,

John Carpendale, QJA President Serving Queensland’s Honorary Justices since 1918

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QJA BOARD COMPOSITION CHANGES During October QJA Members were invited to elect a new QJA Board. The election results were announced at the 2019 Annual General Meeting which was held in conjunction with the annual state conference (see pages 7-9 for conference report). The Board has a new vice president - Bruce Birtwell - and four new directors: Brooke Batley, Nathan Milne, Andrea Reynolds, and Jennifer Sanders, whose profiles are included below.

The President paid tribute to departing Board members, Glenyce Hull, Bronwyn McEntee, Carmelo Pasquale, and Keith Revell all of whom stepped down for various business, personal and family reasons.

NEW VICE PRESIDENT Bruce Birtwell JP(Qual) Bruce (pictured L) celebrated 30 years as a JP(Qual) and member of the QJA this year. He has served two terms on the QJA Board, 2015 – 2017 and then in 2019 to fill a casual vacancy due to the retirement of former Vice President Marian Vierveyzer.

Bruce’s previous Board experience, where he has been involved in the governance and OHS portfolios, as well as his professional experience in corporate governance, financial management and strategic planning engenders trust in his ability to discharge the duties and responsibilities of the Vice Present with confidence.

Bruce has been a very active member of the Board through leading and developing the Community Engagement program and the QJA Awards program. He is a great supporter of the branch networks having supported the Branch Forum initiative in Childers and Lowood in 2017 and then again at numerous sites in 2019.

Despite working full time in his day job, as Senior Biosecurity Officer with Biosecurity Queensland, Department of Agriculture and Fisheries, Bruce is committed to his local community where he is Branch Chairman and Coordinator of the Clifford Gardens Signing Centre. Under his chairmanship the Toowoomba branch has held the 2017 State Conference and won the 2018 QJA Community Engagement Award.

NEW BOARD MEMBERS Brooke Batley JP(Qual) will be a familiar face to many

members as he has been a trainer and assessor with QJA for the past six years, delivering the pre-appointment training courses for JPs and Cdecs. You may also recognise him as one of the role play actors in the QJA-produced training videos.

Although he claims to be semi-retired, he carries out a full and active role in his local community of Logan where he 4

Serving Queensland’s Honorary Justices since 1918

has lived with his wife Norma for about 30 years.

He volunteers in five JPs in the Community signing sites and has assisted in excess of 1500 clients in 2019. He has recently stepped down as chair of the QJA Logan Branch. He has broad knowledge of and experience with providing honorary justice services to clients from nonEnglish speaking backgrounds which makes him a valuable resource within his local QJA branch.

Always looking for adventure, he was, until about five years ago, an active scuba diver employed by the Queensland Museum’s Department of Maritime Archaeology which deals with historic shipwrecks in Queensland waters. HMS Pandora (1779) and HMS Porpoise (1803) which was carrying Australian explorer Matthew Flinders back to England, are two notable shipwrecks Brooke has ventured on to. Further afield, Brooke (pictured) joined the Australian/French expedition to work on the two shipwreck sites in the Solomon Islands.

You can see some of the results of Brooke’s excavation and recovery work as two anchors from the Scottish Prince (1887) are on permanent display at Sea World Nara resort.

Brooke and Norma have five children and eleven grandchildren between them and are excitedly awaiting the imminent arrival of a great grandchild.

Nathan Milne JP(Qual) It is refreshing to see some young faces on the Board and Nathan, who is our youngest Board member, promises to be a great ambassador for our younger membership and aims to bring a fresh new look to the QJA and positive change for the future.

Nathan was born and raised in Sydney and comes armed with a Bachelor’s degree in Security, Counter Terrorism and Intelligence, as well a range of qualifications in Security and Risk Management, Government Investigations, and Aviation.

Completing the pre-appointment Justice of the Peace (Qualified) course just over 5 years ago under the tutelage of fellow QJA Director Chris Lancaster OAM, the pair were delighted to reconnect during the Board Strategic Planning day on 27th October 2019.

Succumbing to the pulling power of the Queensland lifestyle, Nathan arrived on Hayman Island in 2013 working in the hospitality industry. 2014 saw a career change as Nathan moved to Hamilton Island and into the aviation industry

VOLUME 16 • NUMBER 4 • SUMMER 2019 where he works full time for QANTAS as well as providing consulting security services in the Whitsundays. He also helps out with local air force cadets teaching aviation.

No stranger to a challenge, he is part of the Emergency Response Team, looking after all the medical emergency equipment on the island with the resident doctor and paramedic. He is also a first responder for Queensland Ambulance Service. Nathan’s skills were really put to the test during cyclone Debbie in 2017 where he helped manage the cyclone shelter on Hamilton Island, which could not withstand the brute force of the cyclone.

A regular volunteer at the local signing centres, Nathan also provides after-hours JP call-out services. Nathan loves passing on knowledge and skills and is involved in mentoring new JPs in the Mackay/Whitsunday area. He is hopeful that there will be an expansion of signing sites and is keen to help bring this about. In his spare time, when there is any, he likes nothing better than get out on to his boat - fishing and explore the islands. He also has a soft spot for fine food and wine.

Andrea Reynolds JP(Qual) Andrea (pictured below) was born in Wisconsin, USA and moved to Australia in 2001. After six years and lots of red tape she eventually obtained Australian citizenship status. Three years later she enrolled in the Justice of the Peace course and in 2011 was sworn in as a JP(Qual), and immediately became an active member of the QJA Rockhampton Branch and within her local community by volunteering at the Yeppoon Courthouse and at her workplace.

to share the following unique facts about herself with her fellow QJA members, Andrea: • is an accomplished duathlete, taking out the championship title across the Queensland Central Highlands and Capricorn Coast Regions – twice; • has run countless half marathons and, after having back surgery in 2017, ran her first full marathon in July 2019; • has a cannelloni recipe which is quite renowned and has been declared as currency in some circles; • enjoys travelling, declaring that Jordan in the Middle East has been her favourite destination; • has a staffy named is Guinness; and • she proposed to her husband on the try line of 1300 Smile Stadium in front of most of the citizens of Townsville when the Cowboys won the NRL Grand Final.

Jennifer Sanders JP (Qual) Jennifer is excited to be part of the new board and will engage and collaborate with the other knowledgeable and experienced board members to seek the best for QJA for the future.

A Justice of the Peace (Qual) since 2007, Jennifer has a passion for the community and loves assisting community organisations with upgrading their board skills and performance along with improving their strategic outlook, budget and management.

Armed with the following qualifications, Jennifer is ideally suited to complement the existing QJA Board member skillset:

• • • • • •

She moved to Townsville in 2014 to purchase and renovate her home with her now husband, Chris. Not knowing anyone in town, she looked to the JP community and local workshops to forge a new network of friendships. Now Andrea is an active member of the QJA Townsville Branch.

Her work resume is varied as she worked in project administration in the Oil & Gas Exploration Industry for almost a decade, then moved on to spend several years within the Townsville Magistrates Court as a court clerk and registry marriage celebrant. Currently her day job is as an Administrator for a Townsville law firm.

As you can see by the abridged biography below, Andrea has a keen interest in sport, is an avid Cowboys NRL supporter and a very talented caterer. Andrea would like

JP(Qual) BA (Australian Studies) GAICD (Graduate of the Australian Institute of Company Directors) Graduate Certificate in development assessment (town planning) Diplomas of local government and project management RG 146 (Superannuation regulations)

Jennifer (pictured above) brings a wealth of knowledge of board experience to the QJA board with roles on LGIA superannuation, Beaucare and ARTC (inland rail) consultative committee.

She was previously elected Councillor at the Scenic Rim Regional Council from 2012 to 2016 and Chair of the Planning and Development committee for the same period. Previously, Jennifer was appointed to the Regional Development Authority by the Serving Queensland’s Honorary Justices since 1918

5

then Deputy Prime Minister, Warren Truss. Jennifer has held senior positions on a number of committees and won the State government inaugural “Women in local government bursary” in 2009 along with the ‘excellence in local government leadership program’ scholarship 2014.

Jennifer believes her experience with governance, risk and finance will be a strong asset on the QJA Board.

RETIRED BOARD MEMBERS Glenyce Hull JP (Qual) Members of the Fraser Coast and South Burnett Branches recognised the value of having direct access to a QJA Board member while Glenyce’s husband Doug was on the Board until 2015. So at election time in 2017 they approached Glenyce (pictured L) to carry on the tradition of regional representation, and on to the Board came Glenyce.

As most of her career had been in risk, audit and compliance roles, she was the ideal Director to take the reins of the Finance and Audit and Risk Committees, while also playing a key role in ensuring RTO compliance and the successful re-registration of the QJA as an RTO. Although she says she didn’t set out to overhaul the governance framework of the QJA, it turns out that has been her most significant area of contribution.

Reflecting on how she has juggled family life with the demands of Director’s roles and responsibilities she maintains that ‘having worked in the banking field in Hong Kong for nearly 20 years, where 60+ hours are the norm, my family are used to me working long hours. ‘She goes on to add that ‘good time management and flexibility are critical skills for a non-executive Director on not-for-profit boards such as QJA where Directors take on operational roles as well as strategic board ‘management.’

However, after only two short years, Glenyce found that full time work, family demands of caring for aging and sick relatives, as well as grand-parenting left little time for Board activity and she decided to step down. During this time, Glenyce was involved with QJA employee HR and WHS matters as well as being involved in the International Women’s Day event of 2018.

This skill and expertise was clearly demonstrated as Bronwyn also took on a significant workload as she was involved in organising the 2018 International Women’s Day event and provided some behind-the-scenes assistance at the centennial year QJA conference in November 2018, as well as participating in the 2019 National Volunteers Week event.

The branches have always been a key focus for Glenyce.

It was Glenyce’s Hervey Bay Branch that produced the original draft of the QJA Branch Committee Handbook which members across the State have welcomed and benefited from. At the Fraser Coast Branch Forum held in Maryborough earlier this year, Glenyce led the participants through the Committee Handbook with a view to ensuring it was up to date and that it will continue to remain an essential committee resource.

Bronwyn leaves the Board with confidence as she knows that she has made a difference during her short 2 years.

She says ‘my legacy is the establishment of a sound governance framework supporting the membership and training activities of QJA. I hope this framework will form the basis for the incoming Board to focus on important strategic initiatives to position the QJA as a strong and vibrant organisation supporting its members as they carry out their JP duties in the community.’

Reflecting on the experience of being a Board member, Glenyce says ‘I did get a great deal out of the board, it has given me more of an understanding of what is involved in running an organisation. Apart from new friends, some of the personal skills that I have taken on I can take back to my workplace’.

Bronwyn (pictured L) leaves prospective Board members with some sage advice as she says: ‘The director of old who turned up to a Board meeting once a month, flicked through the Board papers on arrival in the Boardroom, snored through the Finance Director’s report, and then retired promptly to lunch at the Director’s Club no longer exists!

When asked what she would advise a new Board member Glenyce is very upbeat, and says that ‘it is a fantastic experience, but you do require the time to put into the work.’

Despite thinking about retirement from work, Glenyce will not be putting her feet up as she spends time with family and friends and helps with the care of her sister who is undergoing medical treatment.

Bronwyn McEntee JP (Qual) We also say farewell to Bronwyn McEntee. After only one term as a Broad member, she exchanges Board duties and responsibilities for foreign affairs and will join her husband for the next few months as he works in Hong Kong.

Elected to the Board in 2017 Bronwyn says that after a 30+ year career in banking in senior management roles, 6

the next step was a Board role. Not long after completing the AICD Company Directors Course, QJA announced Board elections and Bronwyn put up her hand and was very pleased to be elected by the members.

Serving Queensland’s Honorary Justices since 1918

As the aftermath of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry revealed, it is clear that there are much higher expectations of Boards and Directors in terms of oversight and risk management.

Applicants need to be aware that the role and responsibilities of a Director are serious, even for a voluntary, nonremunerated role such as Director QJA. Previous Board experience or a sound knowledge and understanding of a company director’s role in corporate governance, financial management, risk management and strategic planning is essential.’

VOLUME 16 • NUMBER 4 • SUMMER 2019 Carmelo Pasquale JP (Qual) As Carmelo Pasquale (pictured L) approaches 20 years of membership with the QJA, he can be very proud of his contribution to this centuryold organisation. In 2009 Carmelo was approached to take up the reins of the QJA Mackay branch as Chair, and under his leadership has watched the branch flourish.

Having been in the driver’s seat of the branch since then, organising refresher days, pre-appointment course training, and regular professional development activities, it is no wonder that he was encouraged by former QJA Board Directors, Dave Read and Raymond Young OAM, to take up a casual vacancy on the QJA Broad in January 2015. Carmelo jumped at the chance as he saw it as an opportunity to be the voice for the northern branches of the QJA. On a steep learning curve during his 5 year term, Carmelo leaves his directorship armed with a wealth of knowledge about Board governance as well as insider knowledge about how the QJA functions.

When asked about the highlights of his directorship, Carmelo was keen to focus on the camaraderie of Board members, in particular other regional representatives.

Carmelo recounts the story about former Director, Dave Read, who had everyone laughing during a role play exercise for a conference presentation on border security a few years ago.

An electrical engineer with Ergon Energy who develops safe working methods for those in the field, Carmelo says ‘as much as I have enjoyed juggling the demands of full time work, Broad responsibilities, traveling up north as Branch Patron and family commitments, as well as fitting in holidays in Europe, it is time to let go and move on from the Board.’

Keith Revell JP (Qual) The QJA owes much to one of our retiring directors Keith Revell (pictured L), who has dedicated the last 10 years to building and promoting our organisation. In his own words, Keith recounts how he came to be a JP and how he became so involved with the QJA, culminating with 10 years on the Board and four of those as President.

Keith’s Story: Back in the day (in the 1980’s), Keith came to attention of his local State MP, Dean Wells when he was Chief Rescue Officer with the SES. He was out supervising the recovery efforts after a particularly nasty storm went through the

Redcliffe-Deception Bay area and Mr Wells caught up with Keith’s team to commend them on a ‘sterling job’. Shortly after it was all over, Keith says, ‘I got invited into the MPs office for a media session about the SES and during that session, he pulled me aside and said “you should think about becoming a JP” After investigating what being a JP entailed, Keith found that it was another volunteer opportunity and that really interested him. So, he completed the paperwork and called in to his local MP’s office (which was Terry White) who signed the paperwork.

Keith takes up the story as he goes on to say: “…then I received my letter of appointment dated 29th October 1987, I attended the Brisbane Magistrates Court and was sworn in on 2nd November 1987. With my appointment notice came a letter from a mob called the Queensland Justices’ Association Inc inviting me to join them as a Member. So, I promptly joined up figuring I had become a JP but I still didn’t have too much of an idea of what I was supposed to do.

In the 90’s changes started to happen with the role and duties of the JP. I needed to know more, so in August ‘93 I signed up for a course run by Adrian Philpott which was part-time in the evenings for about six weeks. That was the best move I ever made. I now knew what I was supposed to do so, when the opportunity came along a few years later, I promptly applied to become a JP (Qual), passed the open book exam, and was appointed on 31st January 1995.

Then I was appointed to a senior management job and moved to Melbourne and some things happened at QJA which I wasn’t comfortable with so I, like many others, resigned from the QJA. After a while I left the job in Melbourne and moved back to Brisbane to run our own business in Logan.

By 2007, we had sold our businesses and I had more time on my hands, so I reached out again to the QJA. I found they had recovered from the problems in the 80’s, had evolved and grown with their services and were more engaged than before, so I re-joined on 7th February 2008. It was also in early 2008 that Marian Vierveyzer and Bernice Lippiatt were approaching local JPs about forming a Branch of the QJA in Logan. I went along to their inaugural meeting and when they asked for volunteers to form the first Committee, I put up my hand.

I found myself Chair of the Logan Branch of the QJA and with my colleagues on the committee, we started building the new Logan Branch. Over the course of the next twelve months we had our first workshops, ran bi-monthly meetings, and were becoming very active in signing centres around Logan. It was during one of our workshops that Marian tapped me on the shoulder and pointed at a Board Nomination form and suggested I may want to consider standing for the QJA Board. The rest, as they say, is history.

I have had the privilege of serving on the Board of the QJA for 10 years now, with 4 years as President, and have been honoured to have been elected by the Members and entrusted with the responsibility of contributing to the guardianship of the company.”

Serving Queensland’s Honorary Justices since 1918

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During his term as Board member and President, Keith never tired of supporting and contributing to the business of QJA. He has had an enormous impact on the QJA information technology systems as he forged ahead with IT projects such as: • transition to office365 for email • migrating the websites to new hosting platforms • implementation of SharePoint • multiple office equipment upgrades • moving the Journal to an online platform • developing and deploying the new eLogbook QJA governance structures have benefited from Keith’s experience as he initiated the formation of the Finance & Audit Committee and Registered Training Organisation (RTO) Committees to ensure compliance with our regulatory bodies.

Keith is thankful for the experience on the QJA Board as it has allowed him to interact with Ministers, the Chief Justice, and the Governor during meetings and functions. He says “It was because I was on the Board of the QJA that I was invited to become a Panel Member at QCAT on the Legal Services Commission Tribunal, a role which I still perform today. I have also made lasting friendships, gained new knowledge and have pride in seeing how the organisation has grown.”

When asked what advice he would like to give those contemplating a Board nomination he replied “be prepared to commit to fully participating and contributing to the discussions, don’t be hesitant with your ideas and don’t hold back as all ideas are good ideas. Use your skills, expertise, and life experiences to enhance the organisation.”

Keith knows a thing or two about being on a Board and was recognised for his outstanding contribution to the QJA Board at the annual conference at the Sunshine Coast. He was presented with a board service recognition award which acknowledges his exceptional services to the Board. The QJA is indebted to his service.

Keith has no intention of sitting around and putting his feet up as he intends to continue to provide technical support to the QJA, especially with the eLogbook as well as increasing his hours at local signing sites. He also hopes to fit in more holidays.

STATE CONFERENCE REPORT Conference hosts QJA Maroochydore Branch can be very proud of their efforts in putting together another successful QJA annual conference.

Meet & Greet On the Friday evening before the conference, about 60 members and partners gathered at the USC CAVE2 and experienced the 3D world of interactive learning. Guests were invited to don special 3D glasses to experience submersion in an aquarium-like room, without getting wet, or taken by the menacing shark that was darting around on the screens.

Members travelled from far and wide to attend including Townsville members Karl Mackenzie and son Myles, one of our youngest JPs; and from Roma: a former Vice President, Marian Vierveyzer and her husband Bill.

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Serving Queensland’s Honorary Justices since 1918

Branch Committee breakfast Branch committee and Board members were off to an early start with a breakfast. QJA President, John Carpendale told the assembled group how much they were valued as he went on to say, ‘We wanted to personally let you know how much the QJA Board and the Office appreciate what you do to fly the QJA flag in your local community. The Branch network (and the Branch committees that you represent) are a crucial segment of the QJA business structure.’

QJA Board and Branch Committee members enjoyed a continental breakfast of fruit skewers and assorted pastries.

Conference Proceedings After 185 participants made their way through the doors of the auditorium, official proceedings commenced with a ‘Welcome to Country’ by Auntie Helena Gulash, an indigenous woman from the Kabi Kabi tribe who can trace her female ancestral line back to before European settlement.

Following on MC, Peter Baxter introduced our President John Carpendale, who outlined the purpose of the conference and associated social events, which are to: •

provide QJA members with high-quality, face-to-face professional development content;

•

showcase the proficient planning and organising capabilities of the QJA people in this region;

•

provide a unique and beneficial networking opportunity for members of the QJA family from diverse source locations – we encourage you to take advantage of the opportunity to interact with both familiar and less familiar colleagues during the breaks;

•

allow you to meet and personally interface with QJA Board members and Office staff and, equally, for us to interface with you.

Conference feedback tells us that members felt those purposes were fulfilled throughout the conference and series of events.

Official opening The Honourable Catherine Holmes, Chief Justice of the Supreme Court of Queensland and Patron of the QJA (pictured) was unable to attend in person to officially open the conference, however, she had pre-recorded a video message which was played for attendees. The message focused on the dynamic changes the legal system is undergoing with the introduction of new technology. Her Honour spoke about the move to online lodgement of court documents and lamented the associated loss of human engagement. The full video of her presentation can be viewed here.

VOLUME 16 • NUMBER 4 • SUMMER 2019 Internet crimes and information security

increase from 40 per annum to 300.

Next up, we were introduced to Professor David Lacey, Director, USC Institute for Cyber Investigations and Forensics. Professor Lacey (pictured below) discussed the importance of ID security and talked about how easy it is to steal a person’s identity once the criminal has sufficient forms of ID to proceed.

Apparently, it is possible to purchase a Queensland driver’s licence for $200 or an Australian passport for $800 if you know the ‘right people’.

She also warned about the pitfalls of social media campaigns soliciting donations, as they have been known to be fictitious, or even harmful to their pets. Tracey’s presentation can be viewed here.

Identity is the new economy, says Professor Lacey, and he cautioned conference goers not to give out personal details that are not required to complete a transaction. He says, when purchasing online, ask the question why the vendor requires your date of birth, and don’t give it if you don’t think it is necessary.

Family law and divorce applications

Cybercrime is another menace, and, according to Professor Lacey, scammers get away with it because they use ‘plausible deception’. That is, the scam seems plausible to the victim at that time. He recommends vigilance, keeping electronic documents safe at home with strong passwords and not engaging with potential scanners on the phone.

Advance health directives for mental health Rod Buchner, Patient Rights Adviser, Sunshine Coast Health Service spoke about the Advance Health Directive (AHD) under the Mental Health Act. This AHD strengthens patients’ rights and promotes the least restrictive treatment.

Rod gave QJA permission to film his session and you can assess the full presentation here.

Family Law and Divorce Applications was the title of Pippa Coleman’s presentation. Pippa was keen to dispel the current perception that most divorcing couples end up in the family court. She says that statistics show that less than 1% of couples actually need to go through a court process.

The other 99% either settle by themselves, with a solicitor or with a mediator, and of those that do go to court, half settle on the same day.

Pippa (pictured L) provided some interesting statistics, so you can judge for yourself how your marriage is going. Apparently, the average marriage lasts for 12 years, and the most common ages for divorce is 43 years for women, and 45 ½ years for men.

The three take home messages from this session were: •

Never keep copies of documents sighted or credential numbers

•

Always ensure you run the most up-to-date anti-virus

•

It’s okay to say “no thanks” if you believe you have a fraudulent document, the wrong person, or are suspicious

Warrants under the Animal Care and Protection Act 2001 Conference goers were pleased to hear from Tracey Jackson (pictured L), Prosecutions and Privacy Officer, RSPCA Queensland who is a Lawyer and former Detective, to enlighten us about the JP’s role in matters under the Animal Care and Protection Act. Some these activities include witnessing statements, oaths of service, applications for warrants, and affidavits.

When dealing with RSPCA matters Tracey advised JPs that they should: • ask the applicant/officer clarifying questions if you are uncertain. Any additional information can be added to the back of the form and sworn • f or warrants which are to be executed afterhours, check for a valid reason, and refuse to issue a warrant if not satisfied.

Tracey also spoke about the dramatic increase in prosecutions in the last two years. Statistics show an

Couples who have separated but remain living under the same roof face specific challenges. They need to provide evidence of: division of finances changes in sleeping arrangements changes in family arrangements a reasonable explanation of why they continued to live in the same residence • whether any Government bodies have been informed.

In addition, demonstrating that arrangements have been made for appropriate care of children is a critical factor before a divorce will be granted. More information can be found on the Federal Circuit Court website.

• • • •

JP Branch and future initiatives Damien Mealey, Registrar and Manager JP Branch Department of Justice and Attorney General advised members about changes of staff in the office. Mike Vitibello has taken a secondment, so Brenden Balogh will take on the role of Team Leader Community Engagement. A new recruit, Cadence Page, has been appointed to fill the vacancy left by the departure of Greg Thompson and Brett Paterson is the new Administration Officer in the team. Professional development activities are continuing with a 3-day symposium scheduled for the Gold Coast in November.

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Selfies, sexting, savagery and suicide Dr Lynette Maguire JP (Qual), Author, Marriage Celebrant and Social Commentator, kept us enthralled with her topic ‘Selfies, Sexting Savagery and Suicide’. She spoke about what she describes as the ‘Era of Narcissism’ where bullying, cyberbullying, violence, and desensitisation to violence has become an everyday occurrence, particularly for the younger generation. Value changes, parenting changes and technology are responsible for and have facilitated these behaviours to flourish, claims Dr Maguire.

In her academic work, Dr Maguire (pictured below) has studied how the core values of the different generations have shifted from valuing community above all, through to favouring independence and entrepreneurship, while emerging modern generations appear to value self-image, avid consumerism, lack empathy and show no remorse about being self-centred.

The statistics she presented on suicide, domestic violence, and cyberbullying in Australia were quite depressing. However, she does suggest that with appropriate education and parenting workshops, coupled with managing and monitoring young people’s use of digital devices, things can be turned around in the long term.

2020 Annual State Conference At the close of yet another very successful annual conference, President John Carpendale announced the Gold Coast as the location for Conference 2020.

QJA AWARDS DINNER

Patrons gathered at the Maroochydore Surf Club for the Conference Dinner and the announcement of the QJA Awards. Guests were entertained throughout the night by the delightful Gypsy Jazz Band, ‘Swing Dynamique’ whose music invited some members (Bill and Kerri Silvey pictured above R) to the dance floor to show off their ‘fancy footwork.’

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Serving Queensland’s Honorary Justices since 1918

After dinner, Vice President Bruce Birtwell undertook his first official duty in his newly elected role to announce the winners of all four QJA Award categories.

Marian Vierveyzer of the Roma Branch, pictured here, is awarded Honorary Life Membership recognising her o u t s t a n d i n g achievements and dedication to the Board. For 14 years, 7 of those as VicePresident, Marian has toiled away on the Board to raise the standards and help the association flourish. Congratulations to Marian Nominations for Member of the Year included Stewart Purdie from Brisbane North, and Brooke Batley from Logan Branch, both dedicated QJA members and experienced trainers. Many members will be familiar with both of these fellows and will understand what a challenging job it was for the judging committee to make a decision. But a winner was chosen and it was Brooke Batley who took out the award.

Brooke is pictured here receiving his award from President John Carpendale.

VOLUME 16 • NUMBER 4 • SUMMER 2019 Community Engagement of the Year Award was taken out by QJA Caboolture Branch and Branch Secretary, Sara Gault accepted the award from President John Carpendale.

Caboolture branch was able to demonstrate their commitment to their local community and to the JPs within the branch.

They have committed to run a Community Engagement event every year, to promote QJA JPs and Cdecs, not just as signing centre volunteers, but also members of the community who care about matters relevant to us all closing their submission with the statement ‘We want to inform, not just perform’.

Hornibrook and Western Suburbs Branches were contenders for the Branch of the Year Award. ‘It was a close contest,’ said Vice President Bruce Birtwell, ‘but in the end Hornibrook claimed the award.’ Hornibrook’s motto is “Serving the Peninsula & its Environs”, and with that in mind, the Branch was able to showcase their value-plus contribution to service and demonstrate their merits to the award judges. Branch Chair Bev Nicholls accepts the award.

Members present, proxies received and apologies.

The QJA President assumed chairmanship for the meeting: • Present – as per attendance list – 124 • Proxies - as per proxy schedule – 18 (all to the President) • Apologies - 7 Minutes of 2018 AGM and business arising. Moved JC, seconded MN that the minutes (an abbreviated version of which was published in the 2018-19 Summer edition of the Journal) be confirmed as a correct record. CARRIED. - No discussion.

President’s Report 2018-19 (as published in the Spring 2019 edition of the QJA Journal). Moved JC, seconded RK that the President’s Report be received. CARRIED. - No Discussion.

Directors’ Report 2018-19 (as published in the Spring 2019 edition of the QJA Journal). Moved JC, seconded MS that the Directors’ Report be received. CARRIED. - No discussion.

Audited Financial Statements 2018-19 (as published in the Spring 2019 edition of the QJA Journal). Moved JC, seconded BB that the Audited Financial Statements be adopted. CARRIED Discussion: RK queried the adequacy of the disclosure in Note 10 (Related Party Disclosure) in respect of payments to directors who are also contracted trainers/assessors.

The chairman advised the board would seek independent professional advice on this technical matter.

Election of Board for 2019-21.

AGM REPORT

The meeting chairman briefly acknowledged the contributions of the retiring directors (Keith Revell, Carmelo Pasquale, Bronwyn McEntee and Glenyce Hull) and thanked them for their valuable service.

QJA President John Carpendale (L) presented departing board member Keith Revell (R) with a Board Service Recognition award.

Keith has been a member of the Board for 10 years, serving 2 terms as President. This award recognises the contribution and dedication Keith has provided while serving on the QJA Board.

QJA Business Manager and Registrar, Wendy La Macchia, then disclosed the results of the 2019 election as provided by the returning officer (Dale Blackmore of Hall Payne Lawyers).

The successful candidates were:

The 2019 annual general meeting of the Queensland Justices Association was conducted during the lunch break of the State Conference on Saturday 26 October 2019 at the Innovation Centre, University of Sunshine Coast at 1:20pm.

The following is a summary report on the proceedings at the 2019 AGM. The official minutes of the meeting are published in the Member-Link Portal of the QJA website or may be viewed at the QJA State Office.

(Note: to protect individual privacy, the names of persons associated with the meeting are not published here but are maintained in QJA records)

In-coming Board (from left) Nathan Milne, Brooke Batley, Jennifer Sanders, Graeme Moorhouse, Joan Kennedy, Bruce Birtwell (Vice-President), Christopher Lancaster, John Carpendale (President), Andrea Reynolds and Garth Stephens.

The Gold Coast’s Carol Drovandi (pictured) was awarded the inaugural Emerging Leader Award. Carol has been a JP since 2014 and has been a constant mover and shaker at the Gold Coast Branch and was this year elected as Chair of the Branch.

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General Business: Member RK asked if the Board could review the By Laws requirement for QJA Branches to hold at least five meetings each year as some smaller branches find it difficult to successfully comply with this obligation. The chairman responded that the Board would give consideration to this request.

RK also drew attention to the extra pressure being placed on JPs by the recently changed Land Title witnessing obligations and the fact that some Local Councils do not include Real Property Description on their Rates Notices. He asked if QJA could make representations on behalf of members to address these matters. The chairman undertook to continue to work with the Registrar of the DJAG JP Branch to sort out solutions for the benefit of all JPs and Cdecs.

Meeting Closure There being no further business, the chairman declared the meeting closed at 1:42pm.

TECHNICAL NEWS

AHPRA update (from the JP Branch) As most of you would be aware, the Australian Health Practitioner Regulation Agency (AHPRA) have recently updated their certification requirements. You can read more about the “Instructions for applicants and authorised officers” online.

For your information, AHPRA is the national body responsible for the registration of health practitioners. As students graduate, they are required to undertake a nationally coordinated criminal history check through the Australian Criminal Intelligence Commission (ACIC).

Since the introduction of this new requirement in August 2019, some issues have been identified through the JPs in the Community program. Witnessing officers are required to follow the specific wording outlined in the above instructions, which includes the following certification when certifying copies of identity documents: ‘I certify that this is a true copy of the original and the photograph is a true likeness of the person presenting the document as sighted by me’ The Justices of the Peace Branch (JP Branch) has been advised by AHPRA that if the correct wording is not used, or is changed, the documents are deemed non-compliant and will be rejected.

AHPRA has agreed that the use of our certified copy stamp is acceptable for certifying documents which do not have an image of the client on them, as per normal practice. However, when there is an image, AHPRA requires the wording “and the photograph is a true likeness of the person presenting the document” to be included. This is a crucial component of the certification process.

JP Branch has advised AHPRA that where the witness is 12

Serving Queensland’s Honorary Justices since 1918

required to supply a phone number, the JP Branch phone number (1300 301 147) is an alternative to providing a personal telephone number.

The JP Branch is procuring stamps to support volunteers across the program and will disseminate as soon as they are received in coming weeks. These stamps include the additional wording of ‘I certify that this is a true copy of the original and the photograph is a true likeness of the person presenting the document as sighted by me.’

As previously advised in Technical Bulletin 1/19 Use of unauthorised stamps, JPs and Cdecs do not have to purchase or produce their own stamps.

Damien Mealey, Registrar & Manager, JP Branch, DJAG Relevant QJA Merchandise: The QJA merchandise range now includes a stamp containing the prescribed AHPRA wording (plus your own name a title). Go to the Member Portal of the QJA website to see this and an extensive catalogue of other items to assist you in undertaking your JP/Cdec role.

Title Registry Office Update In response to members’ enquiries, the QJA President John Carpendale met with officers of the Justice of the Peace Branch, DJAG and the Titles Registry Office to clarify the interpretation of “reasonable steps” when verifying the identity of a client presenting a Land Title document for witnessing.

As a result of these discussions, it has been confirmed that compliance with the national Verification of Identity (VOI) Standard by an officer witnessing the execution of a Land Title form is not the only practice that satisfies the requirement to “take reasonable steps to verify the identity” of a person signing the form (under subsection 162(1)(a) of the Land Title Act 1994).

The following is an extract from the clarifying statement authorised by the Registrar of Land Titles: Compliance with the VOI Standard is the much preferred practice and witnessing officers can, without question, be confident they have satisfied the “reasonable steps” requirement if evidence meeting this standard is sighted.

However this does not mean other diligent practices automatically fail to satisfy the “reasonable steps” requirement. The purpose of the identity verification process for Land Title forms is to minimise opportunities for fraud by diligently confirming that the person presenting to execute the document is one and the same person as that named in the document.

In cases where the VOI Standard cannot be strictly adhered to and providing the witnessing officer, after diligently sighting and comparing evidence comprising several established ID documents (equivalent to those mentioned in the VOI standard), is fully satisfied the person is one and the same as that named in the Land Title form, this generally would be open to being regarded as meeting the s162(1)(a) “reasonable steps” requirement to verify identity.

Of course, the witnessing officer should itemise the evidence sighted to verify identity (along with an itemisation of the evidence sighted to verify “entitlement to sign”) in their logbook record of the interaction to witness execution of the Land Title form. This record must be retained for seven (7) years.

VOLUME 16 • NUMBER 4 • SUMMER 2019

ROLL OF HONOUR Members should note that the Roll of Honour recognises the length of Membership of the QJA. Members wishing to receive the official distinguished service certificate as a Justice of the Peace for the State of Queensland should contact their local State Member of Parliament.

The Board wishes to acknowledge the long service given by the following Members.

50 Years QJA Membership

Roy Koplick

John Whitlock

40 Years QJA Membership

James Corfield Garth Cramb

Ross Elgar John Gread

Leo Irwin Patrick Mackey

25 Years QJA Membership

Anthony Bees David Bentley Terry Collier

Ena Daniell William Goodrich Sara Harman

Maurice Ryan Beryl Amy Smith

Maureen Huston June Kealy Paul Kelly

Margaret Wallace Frederick Williams

Donald Lawton Malcolm Love Ian Phipps

Robert Pilkington

Welcome to New Members The following have joined the QJA since the last Journal: Laila Ali Natalie Allpass Carla Anderson Karen Appleby Stephen Arrowsmith Lois Aumuller Alexis Austin Jeong Bae Gwenda Baker Kerrie Baldwin Isabelle Beale Richard Bingley Alice Boadle Dale Boase Marshall BOSTOCK Emma Boughen Peta Briskey Lynette Brown Joanne Bryant Jeanette Bucholz Samantha Buckler Alayr Burnell Brex Butler Amy Callaghan Roslyn Camer Elizabeth Carss Leah Chambers Hong Chen Maxine Cheshire Zachary Chimes Fiona Christie Nicole Chumbley Rosemary Clayton Cynthia Cochrane Laurel Cohen Simone Collins Carmen Comas Shelley Connell Christopher Cooke Geovane Cordeiro Ligia Corte-Real Cassandra Costello Donna Costello Lee-Anne Coxeter Kacey Cusack Sukhdeep Dahely Kayliah Davis Madeleine Day Maria (Connie) De Santana Rehana de Silva Tania Delcanho Christohper Drakos Pamela Drew Lynda Du Vallier Marnie Ebbage

Molly Edgar Rhonda Edwards Alan Fenwick Clinton Ferndale Kerry Flavel Amy Follent Luke Forster Amanda Fox Terry Frankling Stacey Funnell Sophie Gahan James Gamblin Rachel Gifford Cara Gjuzi Nicole Glenn Garry Goodman Janelle Grimwade Russell Haines Rachel Haines Derek Hall Jaala Harker Katrina Harris Yvette Harrison Beverly Higgins Sophie Hofman Robyn Hopkins David Hopwood Maeve Hunt Jason Hurst Benjamin James Susan Janeway Helen Jeffcoat Della Jenkins Susanne Johnston Nyree Jones John Kancherla Paul Kelly Robert Kerry Vanessa King Angela Knook Helen Knowles Emily Konig Kai Konig Kaleb Koning Barbara Koper Merrilyn Krohn Ryan Kruger Theresa Kutija Lam Kwok Wendy Ladd Sandra Landers Sharon Lang Maddie Lang Brigitte Larter Brigitte Larter

Jack Leavy Rachel Lee Samantha Limburg Velita-Jane Litfin Janet Lobegeier Lesley Ann Lovell Denise Lumsden Elizabeth Lynne David MacIlwraith Ian Mackie Lynnette Maclean Megan Malone Fiona Mann Pauline Maude Kevin Maude Karen McClain Allanda McConnell Steven McCormack Kate McKinnon Catherine McMahon John McPhail Lisajane Messenger Andrew Milligan David Millward Meredith Modra David Munns Chloe Murray Parminder Nandha Kathleen Maree Neehouse Meredith Nestor Tina Quynh Nguyen Kellie-Ann Niebling Lucas Oliver Kim Olsen Ofaatu Palupe Ivan Pang Tracey Patrick Narelle Peach Rebecca Pearson Richard Peauril Rhonda Perry Patrick Pfrang Katherine Powell Geoffrey Rainford Sruthy Raju Matthew Rayner Fiona Rickards Colleen Robins Andrew Rockliff Nicholas Rone Michael Rose Seven Ryan Charlotte Sait Melanie Sampy Emily Sanderson

Anu Sandhu Kristen Sassella Sandra Saunders Ruth Schneider Glenn Schultz Nathan Scott Remi Sellars Jeanne Simmonds Kathryn Sinfield Bachiter Singh Lisa Skaines Amy Smith Stewart Smith Jennifer Stanton Katelyn Sting Tharmalingam Surendran Philip Symons Dorothy Tasi Brett Taylor Susan Taylor Richard Thorn John Tilly Janell Tong David Totenhofer Bernadette Trimingham Paul Tully Stephen Utz Kezia Vonarx Debbie Waldron Elizabeth Walker John Walker Amanda Walker Sabrina Walters-Scott David Waterson Matthew Watson David Wells Daniel Wessels Michael Wethereld Anne Whiteman Katie Wickman Ian Wilson Renee Wilson Georgia Withey Joanne Woodward Lynette Wright Lauretta Wright Stuart Yates Errol Young Leonie Youngberry Yuvika

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Q&A - eLogbook Earlier this year, QJA developed and introduced an electronic logbook, making it available free of charge to all financial members of QJA. More than 500 members have registered to use the eLogbook and more than 30,000 documents have been logged to date. Given the success of this initiative, the QJA Board agreed to continue to make this service available free of charge to all members.

For those of you who are still yet to sign up to take advantage of this free service, please read on to see why you, too, should sign up. Get on board, move with the times, and go electronic.

Why use an electronic logbook?

Most people routinely carry an electronic device (smart phone or tablet) with them. With these devices, we have immediate access to our diary, emails and important documents no matter where we are. Similarly, the QJA eLogbook is portable and can be accessed on any mobile device. This allows us to record and update JP/C.Dec transactions at the point of service.

What are the advantages over a paper record?

The eLogbook has the advantage of storing data online in a web-based platform. It can be accessed at anytime and anywhere you have internet access. You can also use multiple devices – e.g. your tablet when it is handy or your smart phone if your tablet is somewhere else.

The eLogbook removes the need to store multiple logbooks.

Records can be stored indefinitely so will always meet legislative storage obligations.

The eLogbook is more than just a place to record your witnessing activities, it includes some guided checklists to prompt you for the supplementary information you need to keep maintain (such as capacity assessments when witnessing EPA and AHDs. Another feature is the ability to upload supplementary documents, e.g. Search Warrant Applications - so that all relevant documents are stored in the one place.

Another advantage is the ability to search your records by date or client name, something which is not so easy to do when kept in a paper form.

The eLogbook is being updated continually so that it can be adapted whenever the witnessing rules are varied. For example, the eLogbook was updated within days of amendments to the Land Title witnessing requirements.

You can also track your own statistical data which is all calculated automatically by the system. You will know the number and type of documents witnessed and the number of hours logged at signing sites.

Is it as safe as a paper record?

Paper logbooks are quite vulnerable to theft, loss and damage and if there is no backup copy, you may never be able to retrieve your records. If it is not securely stored, anyone can read the content of your paper logbook.

Can I still use a paper logbook?

Yes, you can still use a paper logbook either as your only logbook record or in tandem with your eLogbook. If the internet access is unreliable in your area, you may still have to use a handwritten log and transpose the data later.

How secure is the platform?

A number of security measures are in place to protect your data.

Strong passwords changed regularly are ideal. All eLogbook 14

Serving Queensland’s Honorary Justices since 1918

passwords are tested for complexity, and soon additional checks will be implemented to force password changes every 90 days and to introduce Two-Factor-Authentication (2FA) similar to banks and other financial institutions. This will provide additional layers of security to protect your data.

All data is encrypted in transit using Security Certificates and in rest with the industry standard methods such as AES-256 and advanced firewall and security policies. Our database is backed up twice a day and the Service Provider backs up the entire infrastructure daily.

Access to the eLogbook is restricted by moderated User Registration so only financial members of the QJA are registered for access and your data cannot be accessed by anyone other than you, including the Logbook Administrator and the Service Provider.

Where is the data stored?

The eLogbook is hosted on a platform provided by a Los Angeles based software company (the “Service Provider”). All data for the eLogbook is stored on Amazon Web Services (AWS), currently using a USA Data Centre but this will soon be mirrored to an Australian Data Centre for performance purposes.

The Service Provider is currently undergoing readiness assessments for a SOC2 and ISO27001 audits which essentially proves that they follow all the best practices and procedures to ensure our data is always safe, secure and available.

Your data is NOT stored on the device you use to access the system (unless you choose the offline copy option discussed below).

Will I always be able to access my data?

Your records will be kept in this service indefinitely until: • QJA stops providing the service, • you delete your own data, or • you cease to be a financial Member of the QJA. If at any time, the service is discontinued or you resign your membership, we will give you an opportunity to export your data. We won’t just delete your logbook records without your knowledge.

Who has access to my data?

Your data cannot be accessed by anyone else, including the eLogbook Administrator and the Service Provider. If you forget your password, you will be sent a verification code to your email address which you will need to enter before the password is re-set. This prevents anyone from accessing your data by changing your password.

Can I keep an offline copy?

You can keep an offline copy of your logbook data by downloading it to your device or PC in a .csv form which you can open in Excel.

What if I am no longer a QJA Member?

QJA is providing this service free to financial members, so if your membership lapses and becomes unfinancial, we will give you 28 days to export your data from the platform.

You won’t be able to use the service after that time unless you rejoin QJA. We won’t delete your data without you knowing, but we can’t store it indefinitely either. Lapsed members who have not re-joined in a 12-month period will have their accounts removed from the platform.

VOLUME 16 • NUMBER 4 • SUMMER 2019

REGIONAL ROUNDUP Many QJA regions from all over Queensland were represented at the 2019 State Conference at the Sunshine Coast on 26 October 2019. A collection of members enjoying the professional development opportunity and the companionship of fellow members of the QJA family are depicted below. Can you spot anyone you know?

60 Year Membership presentations To show our appreciation for their for their continuous QJA membership exceeding 60 years, presentations of a commerative plaque were recently made to (L-R) Doug Campbell (Sunshine Coast). Elwyn Franke (Sunshine Coast) and John McDonald (Gold Coast) Merry Christmas to all of our QJA Family The Board and State Office Staff wish you and your families Season’s Greetings and a Happy New Year as we head into 2020.

QJA Office Closures The QJA State office in Woolloongabba will be closed from Friday 20th December 2019 to 2nd January 2020 inclusive.

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REGIONAL CONTACT INFORMATION BEAUDESERT CONTACT GROUP Jennifer Sanders beaudesert@qja.com.au Telephone: 0402 488 356

GLADSTONE BRANCH Ruth Waite gladstone@qja.com.au Telephone: 0438 741 318

BOWEN CONTACT GROUP Anne Maree Bligh bowen@qja.com.au Telephone: 0417 735 990

GOLD COAST BRANCH Joan Kennedy goldcoast@qja.com.au Telephone: 0477 510 517

BRISBANE NORTH BRANCH Judith McGarry brisbanenorth@qja.com.au Telephone: 0411 343 078 BRISBANE SOUTH BRANCH Diane Rippon brisbanesouth@qja.com.au Telephone: 0418 233 141 BUNDABERG BRANCH Debra Faint bundaberg@qja.com.au Telephone: 0415 678 343

GREATER SPRINGFIELD BRANCH Leanne Kendall greaterspringfield@qja.com.au Telephone: 0417 706 549 GYMPIE BRANCH Tom Bushell gympie@qja.com.au Telephone: 0402 132 679 HERVEY BAY BRANCH Jo Burnham herveybay@qja.com.au Telephone: 0400 470 936

CABOOLTURE BRANCH Sara Gault caboolture@qja.com.au Telephone: 0439 866 682 CAIRNS SOUTH CONTACT GROUP Ralph Powell cairnssouth@qja.com.au Telephone: 0434 510 333 CALOUNDRA BRANCH Claire Brown caloundra@qja.com.au Telephone: 0408 827 323 CENTRAL HIGHLANDS BRANCH Karen Bray centralhighlands@qja.com.au Telephone: 0438 824 361 ESK CONTACT GROUP Joesph Brischetto esk@qja.com.au Telephone: 0417 198 053 FOREST LAKE CONTACT GROUP Reg Connelly forestlake@qja.com.au Telephone: 0403 167 121

HORNIBROOK BRANCH Bev Nicholls hornibrook@qja.com.au Telephone: 0416 342 488 HOWARD CONTACT GROUP TBA howard@qja.com.au Telephone: TBA IPSWICH BRANCH Jeanette Glasgow ipswich@qja.com.au Telephone: 0400 291 719 KILCOY CONTACT GROUP Kay Jackson kilcoy@qja.com.au Telephone: 07 5424 2461 LOCKYER BRANCH Sharon Munro lockyer@qja.com.au Telephone: 0499 944 376

LOGAN BRANCH Christine Gore logan@qja.com.au Telephone: 0419 029 467

ROSEDALE CONTACT GROUP Jonathan Brown rosedale@qja.com.auTelephone: 0408 068 169

MACKAY BRANCH Maria Valena mackay@qja.com.au Telephone: 0422 636 374

ROSEWOOD CONTACT GROUP Alan Broughton rosewood@qja.com.au Telephone: 0468 802 689

MAREEBA BRANCH Ann Vains mareeba@qja.com.au Telephone: 0419 719 616

SOUTH BURNETT BRANCH Ruth Rimes southburnett@qja.com.au Telephone: 0457 681 159

MAROOCHYDORE BRANCH Eva Marie Seeto maroochydore@qja.com.au Telephone: 0417 635 0788

SOUTH PINE BRANCH Kyra Griffiths southpine@qja.com.au Telephone: 0499 199 223

MARYBOROUGH BRANCH Andrew Baker maryborough@qja.com.au Telephone: 0422 730 890

TIN CAN BAY CONTACT GROUP Rod Ehrke tincanbay@qja.com.au Telephone: 0448 943 336

NOOSA BRANCH Margaret Lewins noosa@qja.com.au Telephone: (07) 3150 0195

TOOWOOMBA BRANCH Jeni Rengers toowoomba@qja.com.au Telephone: 0408 771 786

REDLAND CITY BRANCH Susan Freeman-Brown redlandcity@qja.com.au Telephone: 0433 329 044

TOWNSVILLE BRANCH Tracey Cooper townsville@qja.com.au Telephone: 0423 695 855

ROCKHAMPTON BRANCH Lawrence Fox rockhampton@qja.com.au Telephone: 0448 439 999

WESTERN SUBURBS BRANCH Sasha Raj westernsubs@qja.com.au Telephone: 0417 788 651

ROMA BRANCH Brian O’Rourke roma@qja.com.au Telephone: 0437 557 768

WYNNUM MANLY BRANCH Amanda Hilhorst wynnummanly@qja.com.au Telephone:0423 028 160

Branches conduct regular meetings (at least five per year), conduct training, operate signing facilities, have defined revenue streams and a formalised structure. Contact groups meet on an “as required basis” and generally exist to operate signing facilities and to deal with other local issues. For details of what is happening in your local area, including professional development opportunities, please feel free to phone any of the numbers above and your local contact will be happy to assist.

INTERSTATE CONTACT INFORMATION NSW

NT

TAS

Lismore Paul Beckey lismore@qja.com.au 0428 560 467

SA

Hobart Barrie Bell hobart@qja.com.au 0419 395 796

Southern Riverina Elizabeth Adam south.riverina@qja.com.au 0427 617 589

Jabiru Karen Beare nt@qja.com.au 0417 891 226 Adelaide Noel J. Lindsay adelaide@qja.com.au 0407 507 773

Sydney (Inner West) Jim Elmore sydney.1@qja.com.au 0408 870 721 Wollongong Peter Pioro wollongong@qja.com.au 0419 638 121

Adelaide Hills Fred Braun adelaide.hls@qja.com.au (08) 8389 9462 Victor Harbor Timothy Barclay victor.harbor@qja.com.au 0403 134 290

Deloraine Annette Powell deloraine@qja.com.au 0427 158 648

Melbourne (Glen Waverley) Simon Bullimore melbourne.2@qja.com.au 0419 756 780

VIC

Bendigo Richard Lancaster bendigo@qja.com.au 0407 345 472 Melbourne (Langwarrin) Robert Bolch melbourne.1@qja.com.au 0412 155 634

INTERNATIONAL CONTACT INFORMATION Hong Kong Luca Ferrerio hong.kong@qja.com.au 16

New Zealand Brandan Hooper nz@qja.com.au

Serving Queensland’s Honorary Justices since 1918

UK (Norfolk) Derek Hill uk@qja.com.au

USA (Texas) Tanya Conole usa@qja.com.au