

TABLE OF CONTENTS
HOME MAINTENANCE
Yearly Home Upkeep List
How to Care for Countertops
How to Care for Floors
WARRANTIES
2-10 Structural Home Warranty
Lenox HVAC
Southwestern Interiors
Westlake Windows
CONTACTS
HOME MAINTENANCE
Yearly Home Upkeep List
How to Care for Countertops
How to Care for Floors
WARRANTIES
2-10 Structural Home Warranty
Lenox HVAC
Southwestern Interiors
Westlake Windows
CONTACTS
Welcome home.
Pyvot Homes offers a high-end design that is made for the way we live today and tomorrow. Our unique design and technology options provide the flexibility to personalize your home and meet the needs of your lifestyle.
Please review this manual carefully and keep it in a handy spot, as it includes information that will help you properly care for your home and extend the life of its systems and finishes. This manual also includes your warranty and contractor contact information, all in one place for you
-Pyvot HomesRake up any remaining leaves that survived the winter and lay down mulch in your flowerbeds and beneath the hedges. A thin layer of mulch will protect plants from drought and keep weeds at bay. Turn your outside faucets back on, checking for damage. If you plan on hiring a lawn care service to maintain your property and mow your lawn, now is the time to renew your annual contract.
If your property has any trees, have them inspected by a certified arborist, who can check for signs of illness or any dead branches and catch problems before they escalate and kill a tree.
Reserve your lawn, filling in bald patches before the summer heat. Plant your perennials and give them plenty of water. Later in the spring, when the grass turns bright green again and the lilacs bloom, it is time to fertilize the lawn, although you may not need to fertilize as much as you think.
Walk around the outside of the house. Are there cracks in the concrete? Is the driveway in good condition? Check the roof for signs of loose or broken shingles. Look up at the chimney for signs of wear. Check the facade and foundation for cracks or signs of water pooling.
Mowers get a lot of use, but not a lot of love. Give your lawnmower a checkup before the grass gets too long. Send it out for an annual tuneup, where a small-engine repair company could sharpen the blades, change the spark plug and do any other necessary maintenance.
Your gutters control the flow of rainwater on your house, protecting your roof, siding and foundation. Clogged gutters can cause a roof to leak or water to infiltrate your house. Clean them at least twice a year (or more frequently, depending on how many trees surround your property and hang over your roof). Also, check for damage.
Exterior paint looks nice and protects your siding from water damage and rot. Look for signs of peeling or chipping paint. You may need a touch-up or a fresh coat.
Spring is a good time to give the house a good scrub, washing all the winter away. Wash the windows, inside and out. The house can get grimy, too. Grit stuck to the facade can damage paint and masonry over time. Wait for a warm, dry day and get to work.
Close all windows and doors and cover the ground and hedges with plastic sheeting.
• Avoid the instinct to rent a power washer, as it may not be necessary, and it could damage siding or masonry, depending on your building materials. In most cases, an ordinary garden hose will do.
• Attach a siding cleaning kit to the hose and get to work.
• Spot-clean heavily soiled areas. Use detergent sparingly, as it can harm your plants.
Set your mower on the highest setting so you do not cut the grass too short and expose it to drought and weeds. Dig up the weeds (this should be a weekly affair). Water the plants and deadhead flowers that are past their bloom.
Make sure your foliage gets plenty of water during hot summer days. Water early in the day, but not necessarily every day. Plants prefer a good soaking a few times a week rather than a light, daily drizzle.
Once spring showers end, your plants will need extra water from your sprinklers. Check your system: Turn the sprinklers on manually, one station at a time. Walk around the yard and check to make sure sprinkler heads are upright. Look for clogs and clean the valves out with water from the hose or a brush. Leaky valves probably need to be replaced. Make sure the spray is wide enough, and not blocked by any foliage. You may need to prune plants or adjust the flow on the valve. Check the timers. If you notice leaks, pooling water or low pressure, it could be a sign that underground pipes are cracked, a problem that usually means it’s time to call a plumber.
Reverse the setting on your ceiling fans to counterclockwise. This pushes the air down, creating a nice breeze.
Clean your filters at least once a month, particularly if you’ve been running the A/C a lot.
Where will you meet if you need to evacuate quickly and not everyone is at home? What are the best escape routes from the house.
Some infestations, like a single trail of ants, may be resolved with a spray can and a thorough cleaning of the area.
You may be wearied by gardening by early fall, but it is a great season to plant perennials, like peonies, columbine or hydrangea..
A light layer of leaves under your shrubs and trees will provide a natural mulch, protecting the roots over the winter and providing refuge for insects and wildlife.
Once the leaves fall, call your gutter company to get those gutters cleaned and inspected. Any repairs that need to be done on the gutters or downspouts should happen before winter sets in. Your workers should also inspect the roof for any loose or broken tiles.
Before the first freeze, drain and shut off your outdoor faucets so that they do not freeze. Roll up your hoses and store them for winter.
If you plan to use your fireplace this winter, stock up on seasoned firewood in the fall. Stack it on pallets, so it does not sit on the moist ground. Don’t pack the wood too tightly, or fungus could grow. Cover the wood with plastic sheeting, making sure it does not touch the ground, either. Wood can be stored in an unheated garage.
Clean your filters at least once a month, particularly if you’ve been running the A/C a lot.
Have your HVAC serviced (you can do this while you service your furnace). Get your furnace and ductwork serviced. A clean system will be more energy-efficient, and an inspection will alert you to problems. Test your thermostat to make sure it works properly. Make sure heating vents are open and nothing is blocking them.
If you did not get your chimney cleaned and inspected in the spring, call a chimney sweep now and have it done before you start using your fireplace.
Walk around the house and check windows and doors for drafts. Caulk door and window frames where necessary.
Clothes dryers cause 2,900 fires a year, with many fires happening in the fall and winter, according to the United States Fire Administration. Lint is a major culprit, so have your dryer vent inspected and cleaned annually by an HVAC specialist who specializes in ductwork or dryer vents.
There’s no harm in checking your detectors twice a year, so when you turn your clocks back to standard time, check your smoke and carbon monoxide detectors, too. Change the batteries as needed.
Stock up on ice melt before the Weather Channel tells you a storm is coming. Pet owners and parents should shop carefully, as the chemicals in ice melt can harm pets and people alike if ingested. Look for brands free of salt or chloride. But even products billed as “pet safe” can still harm your pet, so wipe their paws and don’t let them lick treated snow. Ice-melting products can also damage your foliage, so use sparingly.
Check and change filters on your heating system, as filters need to be replaced anywhere from twice a year to once a month.
When water freezes in pipes, it expands, damaging or cracking the pipes. When the ice melts, and the pipe bursts, your home fills with water. Pipes near the outside of your home are at greatest risk, like outdoor faucets, pipes in an unheated garage or swimming pool supply lines.
• Shut off and drain outdoor faucets before the cold weather hits.
• Insulate pipes where you can
• On cold days and nights, keep the cabinets below sinks open to let warm air in.
• You can also run the faucet at a drip to keep water moving.
• Keep the thermostat set at a steady temperature. If you go away, set the thermostat to a minimum of 55 degrees, according to the American Red Cross.
A portable generator can provide you with a lifeline in a blackout. Power it up every three months, and have it serviced twice a year (even if you never use it). Keep fuel and motor oil on hand in the event of a storm. Do not let fuel sit in the tank for long periods of time, as that can damage it. Check it regularly for corrosion and wear.
A heavy winter storm can leave you housebound for days. Stock up on canned food and bottled water, in case you lose power. Check your emergency supply kit for batteries, a radio, a first-aid kit and any medicines you may need.
For stains on granite or marble countertops, clean with a paste of baking soda and water (for oil-based stains) or hydrogen peroxide (for water-based stains).
• Apply the paste to the stain.
• Cover with plastic wrap, and tape down the edges
• Let sit for a few days (or overnight at the very least)
• Then rinse off the paste.
SEALING:
These surfaces are popular for their toughasrock durability, but they do need to be resealed regularly to protect them from stains. Reseal granite once a year and marble every few months.
SUPPLIES:
• Dish soap
• Water
• Nonabrasive glass or surface cleaner
• Microfiber cloths
• Nonabrasive sponge
CLEANING
Made from resin-bound quartz crystals, engineered stone re-creates the look of its natural counterparts without requiring the same maintenance. Like the others, these countertops can be washed with mild soap and water.
STAIN REMOVAL
Quartz countertops are largely stain-resistant, but if you do come across a persistent mark that soap and water can’t handle, use a glass cleaner and a nonabrasive sponge.
SEALING
Engineered stone countertops don’t need any resealing to stay in pristine condition.
STAINLESS STEEL COUNTERTOP
SUPPLIES:
• Water
• Dish Soap
• Microfiber cloth
• Stainless-steel cleaner
• Baking soda
• Stainless-steel polish
• Lemon oil
There’s a reason you’ll see stainless steel all over commercial kitchens: It requires nothing more than a regular wipe-down with soap and water. Still, you’ll want to avoid scratching the surface and stay on top of smudges and streaks; use a microfiber towel and cleaner made especially for stainless steel to buff them out.
Avoid abrasive scrubbing pads or steel wool, which can scratch the surface.
Despite its name, stainless steel can still get unsightly stains. Mix a paste of dish soap and baking soda and use a soft cloth to rub in the direction of the grain.
There’s no need to seal your stainless-steel countertops, but you may want to polish them occasionally with stainless-steel polish or lemon oil and a microfiber cloth. Apply the polish in the direction of the grain and buff it dry with a clean microfiber cloth.
• Vacuum weekly to remove loose dirt and dust
• High-traffic areas may need vacuuming more frequently • Use a vacuum with a good beater bar and maximum suction
• Some manufacturers of high pile or Berber carpets recommend vacuuming with suction only
• Change your vacuum cleaner bag frequently • Have carpets properly cleaned by a professional cleaner approximately once a year • Place walkoff mats in entryways
• Treat spills as soon as possible: • Immediately blot up the liquid with a dry cloth or paper towel • Do not rub or scrub the carpet with a rag which will damage the carpet fibers
• Use warm (not hot) water to rinse the stained area completely • Press clean cloths into the carpet until the stain no longer appears on the cloth • If a stain remover is needed, blot excess moisture before applying • Do not over-apply stain remover
Vacuum, dust mop, and occasionally damp mop laminate floors
• Sweep or vacuum regularly. Use a vacuum cleaner with a beater bar in the off position
• Place doormats or walk-off mats at each entryway
• Use floor protectors on the bottom of furniture to prevent scratching
• Lift heavy furniture instead of dragging or pulling it. When moving appliances or heavy furniture, consider laying a solid protective covering on your floor and gently “walk” the item across it.
• Use manufacturer’s recommended products for cleaning
• Never flood the floor with water or cleaner • After damp mopping, use a clean dry cloth to wipe the floor thoroughly
• Rinse the area thoroughly with warm water and absorb moisture with a clean cloth • After carpet has dried, vacuum the carpet to restore texture
• Sweep your tile regularly or use a vacuum cleaner with a beater bar in off position
• Dust mop floors frequently using a clean non-treated dry dust mop or broom
• Do not use scouring powders or other abrasives which can scratch the finish
• Do not use products that contain lemon, vinegar or other acids on marble or limestone
• Use a Ph-neutral cleaner
• Rinse the floor thoroughly and dry the surface with a soft, clean cloth
• Routine sealing can provide protection from dirt and spills
VINYL + VINYL LUXURY PLANKS
• Remove dust and grit particles frequently by sweeping or vacuuming
• Do not use rubber-backed or nonventilated mats or rugs
• Do not use a vacuum with a beater bar as it may scratch your floor
• Mop the floor with warm water and rinse the floor thoroughly with fresh water
• Use cleaning products recommended by the manufacturer
If you are unable to determine the manufacturer’s recommendations, use one tablespoon of liquid dishwashing detergent to one quart of water.
• Another cleaning alternative is to use one tablespoon of ammonia to one-quart warm water
• For spots or spills, use a clean cloth to wipe the cleaner onto the floor
• Rinse the floor thoroughly and wipe dry with a clean cloth
• Avoid highly abrasive scrubbing tools
• Use floor protectors on the bottom of furniture to prevent scratching
• Sweep your tile regularly or use a vacuum cleaner with beater bar in off position
• Use walk-off mats at entryways
• Regularly damp mop your floor with the manufacturer’s recommended grout and tile cleaners
• Spot clean your floor with a sponge or cloth using a recommended cleaner
• Rinse well and wipe dry for better appearance
• Maintain caulk and sealants yearly
Our 2-10 warranty provides 1 year coverage for workmanship, 2 year coverage for distribution systems and a full 10 years of insurance-backed coverage for qualifying structural defects on newly constructed homes starting on day one.
It provides clearly defined construction standards for defects in materials and workmanship for the first year.
It provides clearly defined construction standards for defects in the distribution of electrical, plumbing and mechanical systems for a full two years.
Insurance-backed coverage, starting the day the home closes, for qualified structural defects. Damage to the loadbearing elements, affected surfaces and finishes of the home resulting from subcontractor error, material failure or soil movement, including settlement and heave, are covered.
Warranty Administration: 855.429.2109 or WarrantyAdministration@2-10.com
For questions about your warranty, or if you have lost your Certificate of Warranty Coverage, contact the warranty administrator:
• 855.429.2109 (Phone)
• WarrantyAdministration@2-10.com
• 2-10.com/homeowner
HVAC – OCH will register the systems with the manufacturer to make a claim and contact Kandsac.com. Major components are covered for 5 years.
PEACE OF MIND. TRANSPARENCY. CHOICES.
Offering the opportunity to obtain industryleading labor coverage on eligible products and more limited warranty and coverage options to choose from, Warranty Your Way™ proves that perfect air isn’t just something we talk about—it’s something we stand behind. Warranty Your Way™ features the opportunity to obtain 3-year labor coverage at no additional cost.* On eligible Merit® and Elite® products, you now have the opportunity to receive the traditional 5year parts-only extension or 3-year labor and 2-year parts extension. For the Dave Lennox Signature® Collection, you have the opportunity to receive 3 years of labor coverage or an additional 2 years of partsonly coverage (for a total of 12 years parts only). You can also purchase additional labor coverage through the Comfort Shield® program, which is provided by Service Net Warranty, LLC, part of AIG, and is transferable.
*Terms, conditions, and exclusions apply. Please review the full terms and conditions
Warranty Claim Contact: 469-444-2031 The warranty covers bond failure, delamination (otherwise known as “hot tire pick up”), or peeling resulting from a failure of the product or workmanship. Due to uncontrolled color tinting from each color batch, colors, textures, patterns, and shading may vary from job to job and throughout larger areas. Color and texture samples used by Southwestern Interiors are approximate only and may vary from the completed project. Any damage to the coating that is caused by movement of the underlying substrate (i.e., concrete, joint material or other such underlayment), such as concrete cracking, movement of concrete, and joints expanding, will not be covered by the warranty. Improper use, such as chemical spills, battery or brake fluid spills or extremely harsh use, will also not be covered. Additionally, some tires will leave an amber colored tire tread mark impregnated into the top layer of urethane; this is not covered under the warranty. Any defects caused by osmotic vapor blistering and/or defects are also not covered.
Any repairs and/or corrections will be for the defective area only, unless deemed otherwise by Southwestern Interiors. Due to the custom nature of Southwestern Interiors coatings, any repairs and or corrections may not match the original work. Southwestern Interiors will not re-install a brand-new flooring system to the entire floor due to colors, gloss or sheen differences, texture differences, and/or chips not matching. The portion of coatings that extends outside the closed garage door may fade after a period of time due to the intense Texas sun. (SWI typically doesn’t extend that far out) only special request. This is normal and is nonwarrantable. No warranty work will be performed if the customer drives on the floor earlier than specified, leaving imprinted marks.
During concrete surface preparation, the use of our equipment may create residue dust or contamination. It is the responsibility of the customer to remove or cover any sensitive items from the area. Every attempt will be made to patch and or correct cracks deeper then 3mm and wider then 2mm in the concrete slab, however, Southwestern Interiors does not guarantee that these cracks will not reappear. The warranty does not cover damage, blistering, peeling, or any condition caused by or related to concrete osmotic pressure or silicates extruding from or out of concrete. These situations are beyond our control and not warranted. S
Vinyl (frame) Windows manufactured by Westlake Windows LLC are free of defects in design, materials, and workmanship and fit for reasonable purposes for intended at the time of shipment for our plant in Dallas, Carrollton, Houston, Texas and Baldwin, GA; LLW protected as set our below:
OUR BRAND extended this warranty to the original purchaser of the product so long as he or she owns and resides in the home in which the products are installed. The LLW does not extend to any subsequent purchases, owners or users.
Vinyl Windows and Patio Doors Units, materials in the vinyl unit, consisting of the vinyl frames, are warranted for the lifetime of the original purchaser. Hardware, The warranty covers all defects in materials and workmanship of the hardware for one year from the date manufactured. Insulating glass: The sealed insulating glass (other than specialty glass unit) is warranted against defects in materials and workmanship resulting in material obstruction in vision from film formation, moisture collection, or dust collection between the interior glass surfaces for a period of twenty years from the
date of manufacture. Specialty glass (tinted, obscure, or decorative) is warranted against such defects for a period of five years from the date of manufacture. If a stress crack (glass fracture) is not present upon delivery of the window to the installation site, the development of a stress crack is not a result of a manufacturing defect. Glass is warranted for twenty years; Labor is covered for the first year
Any claims for defects under this warranty should be submitted in writing to Westlake Windows LLC or its authorized distributor promptly after discovery, together with proof of purchase, describing the defect claimed. Within a reasonable time, Westlake Windows LLC or its distributor will inspect the products. If the claim is within warranty, Westlake Windows LLC will repair or replace (at Westlake Windows LLC ’s option) any defective component without charge. This does not include labor. The LLW does not include cost of removing the defective product or installing a repaired or replaced product, unless the warranty claim is made within one year after the date of initial purchase. You will be charged a service call fee at the prevailing rate in the area in your claim is found upon inspection not to be covered by warranty. Repair and replacement of glass will not extend the original warranty period,
1. The window or patio door must be used for a single-family residential use only. The warranty does not apply to any damage caused by misuse or abuse of the products or any use other than normal residential use.
2. This warranty covers manufacturing defects only. It does not include defects or damages attributable to external causes, such as defects caused by (a) installation, soil retention, or normal weathering; (b) accidents, fire, flood, or other acts of God, vandalism, riot or civil disorder, misuse, or abuse; (c) harmful fumes, vapors, or chemical pollutants in the atmosphere, or use of non-approved heat which cause cleaning agents; (d) mildew; (e) building settlement or structural failure of the walls of foundations; (f) stresses resulting from localized heat which cause excessive temperature differentials over glass surfaces or edges; (g) use above 6000 feet above sea level without capillary breather tubes; (h) use an environment subject to high vibration (e.g swimming pool), excess salinity; or other unusual conditions; or (i) any other accuse or occurrence beyond Westlake Windows LLC’s control.
3. Condensation on products which occurs natural results of humidity within the house or building area or differences between interior or exterior temperatures does not indicate a defect in the product and is not covered by this warranty.
4. Changes in the appearance of the hardware that are attributed to normal aging and wear do not indicate a manufacturing defect are not covered by this warranty.
5. The LLW does not cover any defects resulting from installation. It also, does not cover any cost of removal or installation of a product or component part.
6. This warranty is valid only if genuine Westlake Windows LLC windows and patio doors are used and is void if window or patio door accessory products not manufactured by Westlake Windows LLC are installed which causes a defect to occur in the product.
7. Surface imperfections are inherent in the product and if they are not notable within three feet of the surface and do not impact the function of the product, they are not manufacturing defects and are not covered by the warranty.
8. Westlake Windows LLC reserves the right, to discontinue or change any component. If the component of the window and patio door originally installed is not available and Westlake Windows LLC determines to make a replacement, Westlake Windows LLC may substitute a component designated by Westlake Windows LLC that is equal to quality and value.
9. Westlake Windows LLC has no liability beyond repair or replacement if applicable products, and repair or replacement is your sole remedy for Westlake Windows LLC ’s breach of this LLW. Westlake Windows LLC will have no liability for any loss time, inconvenience, loss of use, personal injury, property damage, or any other incidental or consequential damage.
10. This warranty is the only one Westlake Windows LLC makes (Westlake Windows LLC expressly disclaims) any other express or implied warranty, including any warranty of merchantability or fitness for a particular purpose.
11. No sales representative or distributor is authorized to modify this LLW or to extend any other warranty on Westlake Windows LLC products.
12. Color change due to normal weathering is excluded from this warranty. Normal weathering is defined as any exposure to ultraviolet (sun) light, weather and atmospheric conditions which will cause any colored or painted surface to fade, darken, chalk or acquire a surface accumulation of dirt and stains. The severity of these conditions depends on air quality, location of your home and other local conditions.