Summarized by Karrie M. Krear
Servant Leadership Presented by Migdalia Gonzalez, FAA – Office of Civil Rights What drives you as a leader? How do you define your successes and failures as a leader, representative, manager, or trainer? Robert K. Greenleaf was a Director for Management Development for AT&T in the 1950s and 60s. Under his leadership, AT&T became one of the first corporations to elevate women and people of color out of menial positions. After his retirement from the corporate world, Greenleaf went on to write about management and leadership.
His most famous work, “The Servant Leader,” published in 1971, divided leadership in to two archetypes: Traditional, and Servant. He wrote: “The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. A servant leader views their position as one of service to their team’s success. A servant leader guides their subordinates, shares their power, gets to know their team members’ strengths and weaknesses and develops their growth, identifies opportunities and challenges, and finally fosters relationships with their team.
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