TRAFFIC MANAGEMENT AND SNOW REMOVAL PAGE 10 Sean Fortier FAA ATC HIRING GOALS - HOW DOES THE FUTURE LOOK? PAGE 6 Vanessa Shinners HOT AIR PAGE 7 Alicia Barry Whitman THE WATCH W O M E N A I R T R A F F I C C O N T R O L L E R S H O T S H E E TF A L L 2 0 2 2
Alicia Barry Whitman
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FAA ATC Hiring Goals - How Does the Future Look?
By Alicia Barry Whitman, WATCH Managing Editor
By Vanessa Shinners, PWC Vice President the Next Generation of Jody Chesley, BOS Controller New Normal Linda Cassell, Making of Wendy Stevens, PWC Eastern
Raw Opinion By
13 Educating
By Alicia Barry Whitman, WATCH Managing Editor
Controllers By
5
By Jenn Dempster, PWC President
Regional Director 23 Announcing NATCA’s Communications Committee
By Jaymi Steinberg, Washington Center (ZDC) A Amy Johnson, PWC Southwest Regional Director
and NATCA Communications Committee Member 24 Leadership:
4 View From the Tower
14 New PWC Arrivals 15 The
Requires Resilience and Adaptability By
Jessica Wilde shares how to overcome writer's block Story on p 20 CONTENTS THE WATCH
M.Ed, CPCC 22 The
25 Sponsorship Page 21 Beechcraft Heritage Museum 17 Stress Relief From Laughter? It's No Joke 10 Traffic Management and Snow Removal 7 Hot Air 50th Albuquerque International Balloon Fiesta
Editor's Note
FAA Family Day By
Jenn
My FAA career started out probably like most. You go to work, do your job, and go home. At the time I was satisfied with that. But like many others, once you do the same thing over and over every day you tend to get bored. Luckily for me, I had someone in my first facility tell me about this amazing conference taking place. It was the PWC conference and after attending I was hooked. Over the course of the past 8 years, I have had the pleasure of being involved directly with the PWC Board of Directors. With my various positions and interactions at different events, I have had the pleasure of meeting so many influencers in the agency
Jenn Dempster PWC President
VIEW FROM THE TOWER
The WATCH Fall 2022 | 04
Hello PWC,
Oh The Places You Will Go
My dad sharing his love and passion for aviation stuck with me. I started out at the age of 18 working for US Airways Express and then worked my way up to US Airways Mainline. I worked at the Allegheny County Airport Authority as an Operations Supervisor, MidAtlantic (a subdivision of US Airways) as a maintenance supervisor, and then back to US Airways when they merged with America West working in their maintenance department, merging parts from one system to another I first grew interested in ATC when I was helping a friend study for ATC exams when I was pregnant with my daughter I had been let go from US Airways after 9/11 due to downsizing which worked out well because I had the opportunity to be home more raising my daughter. When I went back to work at MidAtlantic, it was about a year later that Republic Airlines bought our aircraft, leaving me out of a job again. I said that’s it, I’m going to school and I got my degree in Aviation Sciences and received my CTO. Eventually, that journey, many years later, led me to where I am today.
As we come upon September, which is well known for being Girls in Aviation Day month, I want to ask everyone to think of how you got into this awesome career field We do not all have the same entrance story; however, we all share the same passion for our profession Someone helped you along the way, whether through a simple conversation or solid career path guidance. Share your story and get involved in helping the next generation of women find their passion, recognize their talents, and discover new opportunities in aviation.
Never, in all my working career, did I think I would be where I am today. Group Manager of AJI 13 and the current President of PWC.
The WATCH Fall 2022 | 05
¡Bienvenidos! Welcome! If you're like me, then fall is your favorite time of year Oversized sweaters, a large cup of hot tea and Halloween décor are a few of my favorite things for the season. Hot air balloons are another fall must have that holds a special place in my heart. Being from New Mexico, hot air balloons have been a signal that fall has begun for as long as I can remember. As you will read in this issue, Albuquerque balloonists and fans alike are celebrating a big milestone.
BAlicia arry Whitman
This issue is also my first as the Managing Editor. I am thrilled to enter this role for The WATCH to help spread PWC's mission, values and vision. My goal is to create relatable content and showcase the best of air traffic I want to share exciting events happening across the National Airspace System (NAS) and shed light on the great things our members are doing to contribute to the safety of our skies Though I now live in Northern Virginia and work at the Air Traffic Control System Command Center, I felt nothing would be more appropriate than to theme this issue around my roots. Taking flight is fun and exciting and I hope that showcasing the Fiesta brings about the joy in what we do!
WATCH MANAGING EDITOR
EDITOR'S NOTE
IN THIS ISSUE
This year marks the 50th Albuquerque International Balloon Fiesta This event of nearly one thousand balloons takes place the first week in October every year in Albuquerque, New Mexico. I was able to speak to balloonists, some with forty or more years of experience, to share how they turned their passion into a career, women in ballooning and the Fiesta itself.
FAA ATC Hiring Goals How Does the Future Look?
There are three types of vacancies or tracks the FAA pulls applicants. Track 1 requires no ATC experience with three years of work experience/education including CTI Graduates, Veterans and the general public Track 2 have prior ATC experience (52 weeks of ATC experience) and Track 3 are retired military controllers The Air Traffic Skills Assessment (ATSA) is only administered to Track 1 applicants Since 2018, the Biographical Assessment is no longer
administered. The overall selections are made based on agency needs. Track 1 applicants without ATC experience attend the FAA Academy and are assigned to a facility once they complete the Academy. Track 2 applicants with ATC experience are placed directly into facilities.
The Office of Management Services (AJG) is constantly trying to improve the hiring process, make it more efficient, equitable, and diverse. We can only hope to see an influx of new controllers joining our workforce over the few years and wouldn’t it be great if half of them were female! For more information on the ATC hiring process you may visit their page on the FAA website
Track 2 specialized experience hires need to have 52 weeks of consecutive, ATC post certification experience within the last 5 years and be below the age of 35. Once selected, applicants are evaluated for facility placement level based on experience and report directly to the assigned facility. Track 3 retired military controllers must be retired within 5 years and must have 52 weeks of consecutive ATC post certification experience within the last 5 years. Qualified applicants also report directly to their assigned facilities.
By Vanessa Shinners, PWC Vice President
As we all know staffing Air Traffic Control (ATC) Specialists has been a daunting task over the past 15 years. Our facilities are understaffed, six day work weeks are the new norm, and in many cases people are unable to progress or move around in their careers because the staffing numbers cannot support the loss of working bodies.
As expected, it will take the agency many months to screen and process thousands of applicants. The FAA Controller Workforce Plan is committed to hiring 750 1,100 controllers each year and from now through Fiscal Year 2029 the agency projects to hire at total of 7,348 controllers.
The WATCH Fall 2022 | 06
New hires at the Academy are assigned classes based on agency needs. The two options are Enroute or Terminal level 8 and below. On Facility Placement Day, the student with the highest cumulative score for Initial training chooses their facility first (AT Basics score not factored), second and third highest select their facilities in order Placement on a “First Graduate/First Placed” basis to Outside the Continental United States (OCONUS) facilities based on current agency priorities, availability and class rank These facilities include Hawaii, Alaska, St Thomas, Puerto Rico and Guam
–
So what is the Federal Aviation Administration (FAA) doing about it? The agency just wrapped up the ATC Hiring Campaign on June 30th. The last open ATC job bid closed at the end of June. Those interested in the field of aviation had the opportunity to learn more about eligibility requirements and explore available career opportunities in aviation There has been considerable and concentrated efforts to attract and recruit more women and individuals of color as air traffic controllers As noted by FAA Deputy Administrator A Bradley Mims, “We are looking for a diverse pool of candidates who are ready to rise to the challenge and become air traffic controllers ” The ATC Hiring Campaign yielded 57,956 applicants on the last open job bid, with 47,601 meeting the basic eligibility requirements.
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Fiesta, and this year they are celebrating 50 years of Fiesta!
You may have seen the trend on social media about creating core memories or important life events that ultimately define who you are. They are the little moments that stand out in our memories for our lifetime. They may be that time you met Minnie Mouse at Disneyland, jumped out of a perfectly good plane to skydive, married your best friend, gave birth to a child or stood on top of a glacier in Austria. As an adult, I have found it more difficult to simply experience life and actively tell myself to smell the roses because there’s always a schedule to meet There is an event that tests the mundane the first week of October every year in the Land of Enchantment that will easily create a core memory That event is the Albuquerque International Balloon
Born and raised in New Mexico I know few things to be true, the smell of chile being roasted signals that fall has begun, Albuquerque has the best sunsets and the Balloon Fiesta is an experience not to be missed. Yes, you have to wake up early for the morning launch, but breakfast burritos and hot chocolate will be awaiting your embrace
5 0 T H A L B U Q U E R Q U E I N T E R N A T I O N A L B A L L O O N F I E S T A
This year marks the 50th time hundreds of hot air balloons dance in the turquoise skies of New Mexico, decorating views for miles with the most colorful and beautiful designs The Fiesta days start in the crisp morning hours with Dawn Patrol and
Hot Air
50th Annual Albuquerque International Balloon Fiesta
Photo Credit: Rainbow Ryders Hot Air Balloon Ride Co
By Alicia Barry Whitman, WATCH Managing Editor
The WATCH Fall 2022 | 08
How do you become a Balloon Pilot?
Prior to this year’s event, I had the opportunity to speak to a few balloon pilots to get their unique perspective from the gondola and how they interact with air traffic control (ATC) I first interviewed Jessica Price who is a 6th grade math teacher by day and hot air balloon pilot and instructor at every available opportunity. I also spoke to Scott Appleman, founder and president of Rainbow Ryders, Inc. the largest balloon ride business in the United States. Scott has been active with the Fiesta for 40 years and has held board positions since 1984. He has over 6,500 flight hours, held board positions in tourism and has flown in 47 States and 3 countries.
for a balloon led to a 2004 balloon rally where Jessica was welcomed into the balloon community and asked to fly at Fiesta To say she was hooked from that point on does not emphasize her passion Jessica now has over 740 flight hours, from both crewing and instructing.
To become a balloon pilot you must obtain a Lighter than Air (LTA) certification. There are three types of certification: Student Balloon Pilot Certificate, Private Balloon Pilot Certificate, and Commercial Balloon Pilot Certificate. Depending on how you want to fly will determine which certificate best suits your needs.
What started as an interest in doing a tether
Scott wishes people knew that you could turn your ballooning passion into a six figure career However, the best part about it are the memories that are created: not just your own, but those who fly with you In the late 90s, Scott ran into a past customer that reminded him about their flight, “You took me and the Mrs. on a flight in Albuquerque and she still talks about it!” Scott says that being a part of someone’s memory in a good way is a “privilege” and “quite an achievement.”
From its inception, the Fiesta has changed in many ways. Scott’s first time at the Fiesta was at a different location in Albuquerque: the State Fairgrounds The space was much too small to accommodate the amount of participants at the Fiesta, necessitating the need for the 80 acre launch area and the Fiesta’s very own museum This year’s Fiesta will have about 650 balloons representing 15 29 countries Over 1 million spectators are anticipated to attend the Fiesta throughout the week.
... being a part of someone's memory in a good way is a "privilege" and "quite an achievement"
Mass Ascension Dawn Patrol are select balloons that depart while it is still dark and allow other balloonists to watch for wind patterns at different altitudes The Mass Ascension can be considered the main event, where 500 or more balloons depart from the 80 acre launch field (the total park is 365 acres). Various competitions and events fill the daylight hours. The nights shift to light up the dark park with glowing balloons that are held stationary on the ground called the Balloon Glow. Toward the end of the week the special shapes balloons make their debut, drawing more of a crowd. One notable favorite of mine are the “kissing bees.” There are many events located at the Fiesta Park so be sure to check it out as you plan your trip! If you can’t make it this year, you can follow along live at www balloonfiesta com/Live Stream
Jessica obtained her Commercial Balloon Pilot Certificate in 2010 This allows her to operate her aircraft for hire, instruction, and participate in commercial flights A part of this Certificate is to pass a written Federal Aviation Administration (FAA) Knowledge Test (or hold a Pilot Certificate for any powered aircraft) and pass an oral and flight Practical Knowledge Test provided by a FAA Inspector or Designated FAA Flight Examiner. In addition to Certificate requirements, Jessica participates in and encourages others to attend at least one safety seminar per year. The FAA also offers WINGS Pilot Proficiency Program. This program is designed so that pilots who maintain currency will have a safer flying experience.
Women in Ballooning
Photo Credit: Rainbow Ryders Hot Air Balloon Ride Co
A way to reach out to those younger generations, men and women alike, is through the Balloon Federation of America (BFA) balloon camp for youth Their mission “is to encourage the natural curiosity of youth to pursue involvement in the lifelong sport of ballooning.” Not only does this overnight camp teach the basics of ballooning but it also introduces youth to the ballooning community.
How is ATC involved with Ballooning?
The WATCH Fall 2022 | 09
Albuquerque has unique terrain with mountains to the east, a valley, and a mesa to the west. Because of this geographic landscape, something called the “Albuquerque Box” was established. The Albuquerque Box is caused from the air near the mountains as the morning sun rises, pressing the layers of air into the valley. This allows balloonists to navigate downwind and retrace their flight, being able to land near their takeoff site
The FAA is also in discussions with the balloon industry about ADS B We have found that it’s not as simple as adding equipment For any aircraft, weight is an important component to consider when preparing to flight; in a balloon it is very important to consider weight and balance because the slightest outside force can make the biggest impact on the aircraft. Scott has been a part of many initiatives involving Albuquerque ATC Tower/TRACON (ABQ) and Flight Standards District Offices (FSDO) and has said they are “nothing less than amazing” to work with.
When she first started, Jessica said she didn’t give it much thought because she was warmly welcomed into the community. As she gained experience
Photo Credit: Rainbow Ryders Hot Air Balloon Ride Co.
Specifically for Fiesta, Jessica said the FAA puts together mini informational sessions leading up to the event These sessions can discuss how close one balloon can get to another (fabric to fabric, aka a “kiss” is acceptable), highlight safety tips and tricks (like when one balloon climbs up under your balloon and how to slowly climb off of it), and discuss weather phenomena like wind patterns.
and met more people, Jessica grew to understand that aviation and ballooning is male dominated. She has met other females who question whether they are deserving or good enough to fly a balloon. “This is something we need to uplift,” says Jessica. “I’m 5’1” and I fly on a pedestal.” Though most male counterparts do not use a pedestal to fly, women need to find ways to circumnavigate the challenges they face, like using a pedestal. Other women seek her out to share their stories and the community grows from it. Scott enjoys flying with women because they are “more detail oriented” than their male counterparts. The industry is a male dominated sport, but most requests to fly are by women
"I fly on a pedestal"
By Sean Fortier, TCMP Acting Traffic Management Officer
With all of these considerations, the group will put together a collaborative strategic plan for the event. As the event develops, Airport Operations will continue to coordinate with ATC facilities regarding the tactical plan for snow removal, consulting with the National Weather Service as necessary to inform their decisions
The ATCSCC and each of the facility TMUs use components of the Time Based Flow Management (TBFM) system, and the Traffic Flow Management System (TFMS) to monitor and control the flow of traffic to the affected airport Some examples of the TBFM and TFMS products that are employed to mitigate snow removal are:
Time Based Flow Management (TBFM) Assigns delay to arrivals to an airport based on Airport Arrival Rate (AAR).
Storm impact expectations such as timing and intensity
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Snow removal plan based on snow rates and wind impacts
NAS Monitor Displays sector/position volume expected.
Runway configurations expected Runway and Taxiway closures expected Airport Arrival Rate (AAR) and Airport Departure Rate (ADR) expected Traffic Management Initiatives (TMIs) expected
Snow removal can be an impactful constraint on an airport and the ATC system, and the Traffic Management Units (TMUs) at the ATC System Command Center (ATCSCC), Air Route Traffic Control Centers (ARTCCs), Terminal Radar Approach Controls (TRACONs), and Air Traffic Control Towers are a critical part of assisting ATC Specialists in ensuring the safe, orderly and expeditious handling of air traffic services during a snow event.
When a snow event is known well in advance, especially if it is expected to be very impactful, conference calls are scheduled to discuss what the impacts will be, and what plans will be enacted These calls include stakeholders from the National Weather Service, Airport Operations, Airlines, ATCSCC, and local ATC facility TMU and Operational personnel. Topics that are discussed include: 1. 2. 3. 4. 5. 6. 7
TMU Equipment and Traffic Management Initiatives
Airline Schedule considerations
The ATCSCC and each facility’s Traffic Management Unit will have a part to play in the management of the plan, and they will work together to keep the system moving in the safest and most efficient manner
National Traffic Management Log (NTML) Used to
Flight Schedule Monitor (FSM) Displays forecast arrival and departure traffic.
Traffic Management and Snow Removal
If demand exceeds capacity at the airport for an extended period of time, the Center may coordinate with the ATCSCC to institute a Ground Delay Program in order to equitably distribute delay to the affected aircraft arriving during that period
If demand exceeds capacity at the airport, the Center may coordinate with the ATCSCC to institute a Ground Stop to prevent excessive holding, or possible diversions
Ground Stop (GS) Departures are held on the ground to manage flow.
Between these webinars, ATCSCC specialists participate in tactical discussions with the facilities across the NAS, and monitor and approve TMIs on a real time basis.
ARTCC Traffic Management Unit –
TBFM and TFMS equipment is then used to determine what types of TMIs need to be employed in order to manage the flow of traffic to a constrained airport Some examples of TMIs employed to mitigate snow removal are:
Miles in Trail (MIT) Spacing Spacing required between successive arrivals to manage flow
any questions and concerns The ATCSCC also holds an Advanced Planning Webinar each day to provide an outlook of future impacts and constraints
ARTCC ATCT/TRACON Stakeholders
Through communication and coordination with the Tower and TRACON, the ARTCC will utilize TFMS equipment described above to evaluate and deliver the TRACON an appropriate amount of aircraft to meet the AAR.
Ground Delay Program (GDP) Departures delayed on the ground to maintain a rate of arrivals over an extended period of constraint at a destination. Departures are controlled with an Expect Departure Clearance Time (EDCT), and must be released within +/ 5 minutes of this time.
The ATCSCC has been granted the authority to direct the entire operation of the Traffic Management system. All TMUs assist the ATCSCC to ensure system efficiency and effectiveness without compromising safety.
When needed, facilities coordinate with ATCSCC specialists to institute Ground Stops, Ground Delay Programs, or other regional and national route programs to mitigate constraints in the NAS such as snow removal activity
For Centers that utilize TBFM equipment, the AAR will be programmed into the system, and TBFM will distribute delay times to arrivals within the area of jurisdiction. The TBFM system will also delay departures into the arrival stream within the jurisdiction of the system. TBFM can be programmed to reflect a runway closure period, and will adjust metering delays to accommodate the change in the AAR leading up to and out of the closure
communicate, approve, and log information and Traffic Management Initiatives (TMIs) in the NAS.
For Centers that don’t utilize TBFM, MIT restrictions will be utilized to prevent exceeding the AAR at the airport.
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The ATCSCC coordinates and communicates continuously with all of the Traffic Management Units and the stakeholders, and oversees all aspects of traffic flow throughout the NAS Every 2 hours the ATCSCC conducts a Strategic Planning Webinar to communicate the plan, and provide an opportunity for
ATCSCC Role
ATCSCC
As runway conditions deteriorate, the Tower will require additional Mile in Trail spacing from the TRACON in order to accommodate longer landing roll and exit times while clearing aircraft for departure between successive arrivals and runway crossings
When it is determined by ATC or Airport Operations that a runway can no longer be used for arrival or departure due to braking action reports or friction testing, Airport Operations will initiate a call with the facilities to inform them that they will be closing the runway, and how long the closure will be expected to last
Tower Traffic Management Unit
Stakeholder Engagement
As conditions deteriorate and a runway closure is expected, the TRACON will participate in the communication between the facilities and Airport Operations to coordinate a plan for the closure. The TRACON will then adjust the flow of traffic to optimize the use of the runway before it closes, and plan to begin arrivals as soon as it is to be opened
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The TRACON will coordinate with the Tower and communicate to the ARTCC what the effective AAR and ADR will be based upon the spacing on final approach required Additionally, the TRACON will work to balance arrivals between the available runways, and delay aircraft as necessary to prevent overloading the airport
Post Event Review
Often after a snow event, especially events with significant impact, facilities will conduct a Traffic Management Review (TMR) TMRs are in depth, comprehensive, and collaborative facility operational reviews The intent of a TMR is to perform an evaluation of Service Delivery Point traffic management operations with a focus on identifying issues that may impact system efficiency. This should include items that need correcting as well as identification and recognition of best practices.
The Tower will have the most up to date information on the impact that snow is having on the field as they observe the snowfall and receive braking action reports and PIREPs Additionally, the Airport Operations personnel will be conducting friction testing to monitor for the need to treat a runway.
Stakeholders such as Airline, International Air Transport Association (IATA), and National Business Aviation Association (NBAA) representatives participate in Strategic Planning Webinars and local conference calls as necessary to provide input and collaborate on possible solutions when constraints limit the capacity of the airport. These solutions can include delaying or cancelling flights, substituting departures, or prioritizing certain arrivals Stakeholder input is also an especially important piece of the review of the operation post event
The Tower will then need to adjust their plans for taxi and departure as well as any other movement area that may be impacted by the surface closure
TRACON Traffic Management Unit
Using information learned through these reviews, Traffic Management personnel are better prepared to handle the next challenging event, supporting ATC Specialists with providing the safest, most efficient aerospace system in the world.
On Wednesday, July 13, 2022, I had the opportunity to attend the Aerospace Career Education (ACE) Academy at Laconia Airport (LCI) in Laconia, NH. The ACE Academy is a summer camp designed to educate students on the many different career opportunities within the aerospace industry
I teamed up with Chip Lorig, Staff Support Specialist at Boston TRACON (A90) to present to ten students in the air traffic control group. We started with a PowerPoint presentation showcasing the differences between towers, TRACONs and centers. We included radar replays from Boston Tower (BOS) and A90 where we explained the traffic flows and what was going on in the replay. We then passed out different types of aeronautical charts for the students to look over and explained the importance of them in the air traffic field We provided iPads and tablets to the kids so they could play various air Traffic Control games. These games simulated the tower, TRACON and center environments.
We closed the presentation with a question and answer session. I was surprised at the mature questions asked by the young students. It was such a great experience to work with young kids who have great passion and enthusiasm for their futures!
Educating the Next Generation of Controllers
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BY JODY CHESLEY, BOS CONTROLLER PWC PRESENTS TO THE ACE ACADEMY AT LCI
The last (and favorite by far) activity we did was a table top exercise. One student would role play as the ground controller and another student the local controller The rest of the students held onto toy airplanes and were assigned to be either arrival or departure aircraft We walked them through taxi, take off and landing phraseology as they simulated the tower environment.
e n t h u s i a s m f o r t h e i r f u t u r e s
Tonya Bolling NC Rackeish Boota - VA Timothy Boyette NY Mary Ann Hall TX Chablis Hamilton - NC Olga Holmann - AK Welcome to the PWC family! PWC membership benefits can be found at pwcinc.org/membership Please reach out to Tawni Pettigrove, PWC Membership Director at pwcmembershipdirector@gmail.com with any questions regarding membership. The WATCH Fall 2022 | 14 Stacey Holt - NY Jennifer Howell MS Lindsey Miller KS Sharmaine Moulton - FL Omar Nicholas - VA Shanna Parrish AZ Mikosha Phoenix - NY Kristina Schaaf MN Gregory Stephens FL Brandi Walker - SC LaChanda Williams - VA
THE NEW NORMAL REQUIRES RESILIENCE AND ADAPTABILITY
There will be another “pandemic.” How can we challenge ourselves to continuously sharpen our adaptability and resiliency skills so that can respond effectively?
These are not new skills
Unrelenting change at unprecedented speed This is the environment that federal government employees have encountered for the past two years; a landscape that included a pandemic and its residual effects It was a novel event with no playbook that taxed the workforce in unique ways And yet, the challenge was met, although not without cost in terms of personal stress.
In our adult lives, especially in our careers, we have all been challenged to adapt, repeatedly, in both minor and life changing ways So, it’s important to recognize this amazing talent we have, the ability to change our
thinking and behavior in response to changing circumstances. Think about a recent challenge that required you to adapt. What did you have to change? How much effort did that change require? Recognizing past successes can prepare us mentally to meet the next challenge
Develop your adaptability and resilience muscle Adapting isn’t always easy. Some challenges feel like a serious threat say, when the workload explodes, or a team member drops out, or when a family member falls ill or a friendship ends. When we feel threatened, our bodies respond with higher levels of cortisol, the well known “stress hormone” that allows us to function above our normal energy level. We can think of cortisol as the “sprint” hormone
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But what if the challenge persists? What about long term threats? The body is still responding to stress by over producing cortisol Over days, weeks, or months, this physical response can disrupt sleep and concentration; it can damage blood vessels and impair the body’s immune system. None of us can sprint through a marathon. The stress response can be adaptive to short term threats, but eventually, it is the opposite of resilience.
B y L i n d a C a s s e l l , M E d , C P C C
Ask yourself, and your colleagues, how you have handled the numerous and complex challenges you faced. Two skills will emerge: adaptability and resilience.
When we learned to walk, as toddlers, we were learning to adapt Moving the body’s weight from left to right and back again Moving from carpet to bare floor Managing a slope or, amazingly, a step As important as it was to learn to walk, it was even more important to learn how to constantly adapt. Along the way, we were also learning resilience whenever we took a tumble and recovered, each time we wobbled and found our balance again.
Resilience starts with the body’s physical needs ensuring the necessary levels of nutrition, sleep, and exercise to promote physical health. Building emotional and mental resilience requires something additional. Brain scientists have the answers. We can learn how to recover from stressful incidents, reduce stress, and deepen our “resilience reservoir” in just 60 seconds by using a few simple, brain based and evidence based strategies and techniques
As a species, we have been adapting and practicing resilience for our entire history. Every migration to a new region hotter or colder, drier or wetter as well as every invention, from the stone axe to the iPhone, is proof of the human genius for adaptability.
EXAMPLE:
We do not have to overreact to a threat or setback. By changing our stress response, we conserve precious energy to harness our critical and creative thinking skills, strengthen our power to focus, and improve the quality of our work
Write down your response: “Even though we didn’t fully anticipate the resources our staff would need to work remotely, the transition kept many people safe Gradually, we made the necessary adjustments We are better positioned now to understand the needs of a 100% remote workforce ”
We can stay ahead of coming challenges by preparing ourselves to respond most effectively At a time when we need to be in top shape both mentally and physically, increasing our “resiliency reservoir” needs to become part of our normal self care practice. Here are two exercises to strengthen the resiliency muscle.
The recovery process speeds up.
Write down something positive that happened even though the end result was not exactly what you wanted.
might do the next time
ACTION: Recall a time when you suffered a loss and recovered Acknowledge that you survived You had a fall, you had the drive to get back up, and then you moved forward The next time you recover from a loss (and there is always a next time), repeat this process with awareness Remind yourself that you are still standing You are actually stronger You know “how to bounce back and bounce forward.” You will see some positive changes begin to emerge:
Exercise 2: Write Your Post-Crisis Stress Away
Write down just one of your most worrisome, troubling memories, and then write down something different you
Remaining deeply relaxed, recall the stressful events and feelings of a recent crisis situation, without judgment.
You can train your brain and your body to recognize that they don’t need to go into “flight, fight, or freeze” mode.
Answer each of your worries this way, in writing. It is a powerful exercise that will help you shift from habitual rumination to conscious reflection. Your brain will thank you and your resiliency reservoir will increase!
To learn more about how to develop resilience and adaptability as tools for personal and professional growth, sign up for our next expert delivery of course 4080: Fostering Accountability, Adaptability, And Resilience
Linda Cassell, M Ed, CPCC, is an independent certified neuro leadership coach at Management Concepts and president and founder of Quantum Leap Coaching and Training, LLC An expert in leadership development, crisis management, and culture transformation, Linda works with executives in the commercial, non profit, and public sectors. She holds Bachelor of Science and Master’s of Education degrees from Kent State University and is a graduate of the Coaches Training Institute. Linda also holds a Neuro Leadership Coach certification from Mark Waldman.
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Exercise 1: Fall Down, and Mindfully Get Up
Write down the troubling outcome: “We should have moved faster to convert to a virtual environment. We should have better anticipated what the team would need to make the transition seamless. It created more stress than necessary.”
There are three aspects to resilience: We fall down. We get up. We move forward.
ACTION: Begin by deeply relaxing. Slowly yawn, stretch, focus on your breath, close your eyes, and think of something or someone that instantly brings a smile to your face. (Choose whichever thought works for you.) As you begin to feel relaxed, let the feelings envelop you.
A good laugh has great short term effects. When you start to laugh, it doesn't just lighten your load mentally, it actually induces physical changes in your body. Laughter can: Short term benefits
Long term effects
Laughter isn't just a quick pick-me-up, though. It is also good for you over the long term. Laughter may:
By Karrie M. Krear, PWC Great Lakes Regional Director
Stimulate many organs. Laughter enhances your intake of oxygen rich air, stimulates your heart, lungs and muscles, and increases the endorphins that are released by your brain Activate and relieve your stress response. A rollicking laugh fires up and then cools down your stress response, and it can increase and then decrease your heart rate and blood pressure The result? A good, relaxed feeling Soothe tension. Laughter can also stimulate circulation and aid muscle relaxation, both of which can help reduce some of the physical symptoms of stress.
Stress relief from laughter
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A good sense of humor can't cure all ailments, but data is mounting about the positive things that laughter can do.
StressRelief from Laughter?It’s NoJoke
On July 21st, PWC hosted its first virtual Comedy night with Dan Viola. We had a great 30 minutes of laughs with Dan and according to an article by Mayo Clinic, when it comes to relieving stress, more giggles and guffaws are just what the doctor ordered
Improve your immune system. Negative thoughts manifest into chemical reactions that can affect your body by bringing more stress into your system and decreasing your immunity By contrast, positive thoughts can actually release neuropeptides that help fight stress and potentially more serious illnesses
Increase personal satisfaction. Laughter can also make it easier to cope with difficult situations. It also helps you connect with other people.
Improve your mood. Many people experience depression, sometimes due to chronic illnesses. Laughter can help lessen your stress, depression, and anxiety and may make you feel happier. Laughter can also improve your self-esteem.
Relieve pain. Laughter may ease pain by causing the body to produce its own natural painkillers
Whether you are laughing at a sitcom on TV or quietly giggling at a newspaper cartoon, laughing does you good Laughter is a great form of stress relief and that is no joke
All systems are “go” because the FAA went to the top of the chain of command and got the A-OK from PWC.
Share a laugh. Make it a habit to spend time with friends who make you laugh. Then return the favor by sharing funny stories or jokes with those around you.
If a 747 flies into JFK from West, South West, at 1800 EST, the CPC tells the OS to get the OM because they are on IFR and it’s crystal clear in NYC. ATC wants the 411 from the ADS-B so that Captain Over can OK his 20 with the ATCT.
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Knock, knock. Browse through your local bookstore or library's selection of joke books and add a few jokes to your list that you can share with friends
In case you missed the virtual PWC Comedy night, here is Dan Viola’s ATC monologue which will surely make you laugh:
Laughter is the best medicine
Are you afraid that you have an underdeveloped or nonexistent sense of humor? No problem Humor can be learned In fact, developing or refining your sense of humor may be easier than you think.
Source: https://www mayoclinic org/healthy lifestyle/stress management/in depth/stress relief/art 20044456
Improve your sense of humor
Know what isn't funny. Don't laugh at the expense of others Some forms of humor aren't appropriate Use your best judgment to discern a good joke from a bad or hurtful one.
Put humor on your horizon. Find a few simple items, such as photos, greeting cards, or comic strips, that make you chuckle Then hang them up at home or in your office or collect them in a file or notebook Keep funny movies, TV shows, books, magazines or comedy videos on hand for when you need a humor boost Look online at joke websites or silly videos Listen to humorous podcasts Go to a comedy club
Laugh and the world laughs with you. Find a way to laugh about your own situations and watch your stress begin to fade away. Even if it feels forced at first, practice laughing. It does your body good. Consider trying laughter yoga. In laughter yoga, people practice laughter as a group. Laughter is forced at first, but it can soon turn into spontaneous laughter.
Starting as a formable secretary, Olive proved to be an incredible asset publicizing and fostering the business aspect of Beech Aircraft. She promoted Louise as a flying advertisement for the Staggerwing. The two created an unlikely, yet unstoppable pairing: Olive
By Sandy Holcomb, Western-Pacific Regional Director
Jody took us back to the 1930s to get to know Walter Beech and his impressive wife, Olive Ann Together in an idle Cessna factory with engineer Ted Wells, they started the Beech Aircraft Company in Kansas Yes, Kansas, so why is the museum in Tennessee? Walter Beech was raised in Tennessee. Additionally, it was where a group of Staggerwing enthusiasts lived when the conception for the museum came about.
BEECHCRAFT HERITAGE MUSEUM
Aviatrix Louise Thaden
Top: Olive Ann and Walter Beech Bottom: Olive Ann Beech
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In 1932 the Staggerwing was an exciting and beautiful new flying machine. It was Olive that helped bring the Staggerwing to the public eye with the help of record setting pilot, Louise Thaden.
We were honored to have Jody Curtis from the Beechcraft Heritage Museum speak to us at this year’s Professional Women Controller’s Conference in Charlotte, North Carolina Geographically, North Carolina and Tennessee are neighboring states, but through learning about the Heritage Museum, located in Tennessee, it felt worlds away
Bottom: Beech Bonanza TBE35
op: Olive Ann Beech and Louise Thaden
Top and Middle: Advertisements for the Beechcraft Heritige Museum, Staggerwing and Beechcraft planes
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was fashionably prim and proper, while Louise was energetic and an adventurous pilot.
Louise went on to be awarded the Women's Harmon Trophy, an international award given to the outstanding female aviator of the year. She showed the world that women can fly as good if not better than their male counterparts. This was, and remains to be, an incredible achievement.
Louise was an aviatrix contemporary of Amelia Earhart. In fact, Louise beat Amelia at the Bendix Transcontinental Race of 1936 ( this also was the 1st year women were allowed to compete against men in the air race).
There is an abundance of aviation history at the Beechcraft Heritage Museum. The Museum is adjacent to the Tullahoma, Tennessee Municipal Airport (KTHA). The 60,000 square foot facility currently houses more than 35 aircraft in addition to many original historical artifacts and treasures. Their focus is on promoting aviation education and preserving the heritage of Beechcraft from 1932 through the present.
Next time you’re driving or flying through Tennessee, the Beechcraft Heritage Museum is a must stop.
Bottom: Beech Heritage Museum behind the iconic Staggerwing BE17
THE MAKING OF FAA FAMILY DAY
It was a pleasure to host this event, see all our hard working members, and spend time visiting with people from all career fields within the Air Traffic Organization On behalf of the FAA Family Day Event Planning Team, thank you to all who came to support the event We hope to see you again next year!
As your Professional Women Controllers, Inc. Eastern Regional Director, I have the tremendous privilege of working with many people across multiple Employee Associations In March 2022, I was asked to join the Federal Aviation Aviation Managers Association’s Eastern Regional Director, Mr Wayne Hubbard, along with Chapter 367 President, Mr Christopher Citrola, to assist in creating and hosting the first annual FAA Family Day event at The Udvar Hazy Air and Space Museum on June 11, 2022 The event's purpose was to reconnect with our members, provide a time of fellowship with other employee associations and bring FAA families back together in a relaxed and comfortable environment In two short months, our team strategized, organized, and executed contracts covering event space, catering, Science, Technology, Engineering, and Mathematics (STEM) educational vendors, and entertainers. The one day event was sponsored and supported by over ten local and national businesses and organizations. Our team arranged for guests to experience aviation at one of the best museums in the country, play games, have lunch, and watch Top Gun 2 at the IMAX theater. In total, the planning team raised 11 thousand dollars to support the Family Day event, which had over 290 guests, including 20 volunteers in attendance
By Wendy Stevens, PWC Eastern Regional Director
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Hall who also is a PWC member added, “I’m thrilled to be vice chair of a team whose main objective is to share stories and give members a voice. It’s an honor to work alongside so many talented professionals. They are creative, smart individuals that utilize their talents to bring a perspective that helps NATCA engage a diverse membership.”
The Committee is led by chair Shannon Lyman (New England, Boston Center, ZBW) and vice chair Mary Hall (Southwest, Houston Hobby ATCT, HOU) along with other committee members: Eric Mauro (Alaskan, Merrill Field ATCT, MRI), Bryan Martini (Central, Sioux City ATCT, SUS), Jaymi Steinberg (Eastern, Washington Center, ZDC), Jen Malloy (Great Lakes, Cleveland Center, ZOB), Lydia Baune (Northwest Mountain, Spokane ATCT, GEG), Lisen Minetti (Region X, NRX), Amy Sayers (Southern, Fort Lauderdale ATCT, FLL), Robert Reddeg (Western Pacific, Southern California TRACON, SCT), Senior Social Media Representative Meagan Roper, and NATCA Director of Public Affairs Thom Metzger. Central Regional Vice President (RVP) Aaron Merrick serves as the RVP liaison for the group.
Announcing NATCA’s Communications Committee
The Comms Committee features members from each of the regions, along with members of NATCA’s national office staff. Together the group works to facilitate information sharing between the National Office and the regions, and among the regional communications teams.
By Jaymi Steinberg, Washington Center (ZDC) and NATCA Communications Committee Member
As the group develops, its goal is to strengthen the offerings that can be provided for dissemination of information to NATCA’s members, including potentially new methods of communication.
The mission of the Communications (Comms) Committee is to develop, collect, organize, and maintain content for use by the Regional Vice Presidents (RVPs) in distributing information and respective regional communication teams
The National Air Traffic Controllers Association (NATCA) is pleased to announce the formation of our Communications Committee This committee’s chair, vice chair, and the majority of its members are women
Shannon Lyman, Chair Mary Ann Hall, Vice Chair
About the committee, Lyman who is a PWC member said, “I am proud to have been selected to lead this committee and stand alongside other strong women in NATCA leadership positions Most of our committee is comprised of talented women who all bring a unique viewpoint to the stories we share with our members!”
Dictionary com defines leadership as “the position or function of a leader, a person who guides or directs a group, the ability to lead an act or instance of leading; guidance; direction ”
Leadership: A Raw Opinion
By Amy Johnson, PWC Southwest Regional Director
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What we sometimes fail to realize, is greatleadership is the key to success and longevity of an organization or event. Some people think of leadership as just leading people to success Leadershipisleading people to success and embracing your employee’s or people of your organizations ideas For example, some people who classify themselves as leaders tend to lead a group of people themselves andbythemselves Although one leader may be needed for a group, that leader must include the ideas and thoughts of those they lead As leaders, we should desire for everyone involved in your organization, meeting or social to feel like their ideas are just as important in the success of the situation. If you continue to ignore their ideas, thoughts, or complaints, they will feel undervalued thus keeping them fromgivingthe necessary value to your situation that it deserves. When those you lead feel like they have a piece of the pie, you gain their buy in from the start. Having those you lead buy in, would have them caring just as much about your situation as you do. Valuing your employees, empowering them, and inspiring them, all with a side of directness can give you the team you need and desire for the outcome you seek.
Let's open the door to the word "leadership ” Now, wait a second Don’t stop reading this just yet; this is a raw opinion of what leadership is to me and of course, a few researched opinions to back it up Sure, we have spoken, heard, and attended classes about leadership or have listened to leaders of organizations give their best shot at its meaning. However, the most important thing about this article is that you take the time to form your own opinion and use that definition in your personal and professional life. Let’s get started.
Within ourselves, there are many uncertain expectations when you take the lead Uneasiness comes with being put in leadership positions We fear we will fail, we fear the competition, we worry if we help others they will outshine us, and some of us were taught to look out for ourselves only. But the truth is, we see the real impact and the real success when we put our work into others. Because as we develop others, we develop ourselves. When you help someone reach their full potential, you reap the same rewards. Their success easily becomes yours. In fact, everyone involved becomes successful and the organization or event thrives.
Remember, when you are put in the position to lead, your job is to lead others to the top, to help, guide, and direct them to success It is important that you let their voices be heard I believe if you give them gold, they will treat you like gold Lead them in the right direction and give them the tools to be successful, and you fulfill your duty as THE leader.
all label and at times can be hard to do effectively Many people respond to leadership tactics in different ways and that is okay Some take a direct approach Some prefer to be told what to do And some want to do it all on their own with just a little bit of aid and direction No matter a person’s preferred style, I think a leader needs to be able to adapt to every style. Regardless of which style you are leading with, you can lead in a style that fits each person and accomplish the goal or task.
Does that mean only people with titles or does that apply to anyone in any position? I believe no matter your position or title, there are always opportunities for leadership in any shape, form or fashion in our daily lives. I would like to point out the word "management" is not anywhere in the definition of leadership. Often, people seem to link the two together. Perhaps they are linked. However, I see management as keeping operations in check and making sure those in your group are given the tools they need to perform their functions. Management is "managing" the functionality or operation of some kind There is much more meaning to the word management To me it doesn't really have a place in this segment Sure, I believe you can lead while you manage, but let’s take the word management off the table for a bit whether the belief is that the two are linked together or not I feel this is a great time to discuss leadership during the many tragic events of this year in our country Recently, there have been many opportunities for leading by example and setting the tone Right now we need more positive leadership practices. The late American politician and civil rights leader, John Lewis said, “We must be headlights and not taillights.” Good point there. Shine forward people. I like it.
Leadership is personal and it takes a person having a level of empathy with the ability to empower and be inspirational to those in their organization It could also be an opportunity that presents a chance to lead Leaders do not just talk the talk, but walk the walk It does not come with a one size fits
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