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July 2024 PULSE

Page 1

JULY 2024

IN THIS ISSUE

60 YEARS AND COUNTING! In December of 2023 I celebrated my 60th birthday...I know what you’re thinking, and I agree. There is no way I can be that old! Having said that, the reality of the experience gave me plenty of time to contemplate life. I reflected on the time that has passed and, more importantly, the years I have left. A concept that resonates with me is the idea of “say yes more often.” There is a lot written about what happens if you say yes more often. In general, saying yes more often opens doors to something new, and for me it helps me prioritize people and experiences. I didn’t want a party to celebrate turning 60; however, I wanted to extend the celebration for the entire year...go big or stay home! I challenged myself to find an adventure or reconnect with someone in my life at least once a month for the entire year. I’m six months in, and it has been an interesting and fulfilling experiment. In January, I went to the Boston Boat Show with one of my closest friends. We wandered around the convention center climbing on boats neither of us had any intention of buying. We spent the night in Boston, and I watched him sip cocktails over dinner (my hardest test during Dry January) as we relived some of the adventures we shared over the last 30+ years of friendship. We’ve traveled extensively together, and the stories never get old. In February, two of my close friends and I did a long weekend in Florida. We were set to venture out on a fishing charter before high winds cancelled the outing. We made the best of our time together fishing from the shore and making up for Dry January.

In March, Sandra, Blake and I enjoyed a family vacation. In April, Blake and I did our first ever “boys’ weekend.” It was a great opportunity for one-on-one time with my now fourteen-year-old son. We agreed “boys’ weekend” will become an annual tradition. In May, we went to a Boston Red Sox game with another family we enjoy spending time with. The Red Sox won, which made Sandra happy. They sell big pretzels at Fenway, which made Blake happy. The game was super fast with the new time clock rules, which made me happy. In early June, I made it to Charleston, SC to visit a good friend. I was his best man, and we were business partners early in our careers. I couldn’t believe it had been five years since I’ve taken the mere hour and forty-minute flight to see him. That won’t happen again. In late June, our “core group” consisting of four couples and assorted kids headed to the beach and spent the week together! It was great to all be under one roof. In the first six months of 2024 I’ve relearned a few things. • If I put something on the calendar it has a better chance of happening. • Small efforts at staying connected yield huge results. • Time spent with people that I love makes life special. • Life has been a great run for me... and it’s not done yet! I hope this summer you head out on an adventure that you may have passed on, reconnect with people who make your life special, and find at least one opportunity to say YES!

Clinician’s Corner by Daniel Vala, Middletown Physical Therapist The Importance of Pain Neuroscience Education in Patient Care Congratulations DOCS Grad! Apply for PTSMC’s Orthopaedic Residency - Deadline End of July 2024 Superstar Clinical Instructor Recognition Employee Spotlight: Jacey Bissell, Branford PSA and VPSC DEI: Navigating Difficult Conversations: How to be an Ally By Marilex Santiago LifeBeat: Social Connections The Extra Mile: How to Keep Patients (And Yourself) Calm During Times of Transition By Kiana Truong

Thanks, Alan

Goodbye

Hello

It’s been 3 full weeks of transitioning in Prompt ~ We are definitely IN IT! Every position at PTSMC has been impacted by this EMR change and the move to bring Billing and Account Receivables in house. THANK YOU to all PTSMC employees! These few weeks have consisted of so much learning, new workflows, different looks, changed access, and steps closer to being paperless. The worst is over. Hopefully through these challenges, glimmers of the goal to decrease administrative burden are being seen. Please keep sending questions to: PromptQuestions@ptsmc.com. FAQ documents are being created, emailed out, and housed in the ERC. CLINICIANS: June End of Month Documentation deadline is extended to Wednesday, July 10th, 7:00 am. FRONT DESK: Balancing of News, Visits and Cash in Prompt are being determined and the process will roll out by July 10th. Reporting in Prompt is new and different. There will continue to be more learning as the proverbial onion is peeled! Clinicians and front desk will continue to have access to WebPT as clerical users. There will be at least one clinical user per location through July 31.

SAVE THE DATE 09/08/24

You’re invited to a company-wide family event at the Hartford Yard Goats Baseball Game on

Sunday, September 8th at 1:10pm. More info on page 7.


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