FINAL King Soopers and City Market

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King Soopers and City Market

Fight Hunger bag program Fight Hunger bag program

Case Study: Building a Successful, Profitable, and Community Impacting Reusable Bag Program

Case Study: Building a Successful, Profitable, and Community Impacting Reusable Bag Program

Our Mission

PS It Matters partners with retailers to create profitable mission-driven initiatives in which a portion of every business transaction gives back to a local community nonprofit.

At PS It Matters, we are on a mission to impact our local communities through everyday choices.

Bags 4 My Cause is an initiative run by PS It Matters.

Bags 4 My Cause

Purposeful

For every reusable bag sold, benefitting organizations receive a $1 donation to further their impact.

Promotional

As organizations advertise their selected benefitting month, they generate earned media for your banner and brand image.

Profitable

As new and existing shoppers come to your store to support local causes, your store traffic and gross margin increase.

Most Recent Banner

King Soopers and City Market

under Kroger

154 participating stores Supports hunger relief organizations

Benefitting period is 2 months

September 2023 - November 2023

Pilot Program

December 2023 - March 2024 Banner Rollout

August 2024 - Present Program Preparation

April 2024 - July 2024

Program Preparation

PS It Matters Team

Vetted local hunger relief organizations (5-10 miles from the store) and added them to the PSIM proprietary database

Registered store leaders on the Management Portal

Collaborated with store leaders to select benefiting organizations

Coordinated program details with selected organizations

PSIM MarCom Team provided outreach tools to the selected beneficiaries

Program Preparation

King Soopers and City Market Store Team

Corporate Team

Set program parameters (timelines, causes, inventory)

Ordered reusable bag inventory and arranged store setup

Shared program details with store teams

Store Leaders

Registered for Management Portal with PSIM support

Set up bag rack with signage and inventory

Assigned store champion to oversee stocking and signage post launch

Pilot Period

Fight Hunger bag program initially launched in 34 stores in December of 2023, with 1 additional store added in January 2024

Program launched with a generic bag with images of fruit, without reference to the program or hunger relief

During this pilot period from December to March, the average bags sold per day per store reached 7.0

Pilot Period

In Numbers

Program Rollout

Expanded to 152 stores in April 2024

Launched with a generic reusable bag to ensure inventory until the dedicated Fight Hunger bag was available (arrival date in July)

April and May: Averaged 7.9 bags sold per day per store

June and July: High sales caused out-of-stock challenges

August Forecast: Weekly meetings were held to ensure sufficient supply of the dedicated red Fight Hunger bag for relaunch

Rollout

In Numbers

High sales lead to OOS period

Full Banner Relaunch

Relaunched in August with a dedicated Fight Hunger bag, averaging 7.4 bags sold per store per day in first month September and October: Inventory moved to a corporate warehouse, causing ordering challenges and OOS issues at some stores

Despite this, sales exceeded expectations (4 bags per store per day) since launch

Steady sales showed success driven by community engagement, not bag design

Full Banner Relaunch

In Numbers

Full Banner Relaunch

In Numbers

Results

The program goes beyond sales success, strengthening hunger relief efforts within our communities, while advancing sustainability through reduced plastic use

Dec 2023 - Aug 2025 Bags

Meals Provided * 1,517,106

Single-Use Plastic Bags Not Used **

15,171,060

*According to Food Bank of the Rockies, every $1 donation provides 3 meals to those in need.

**We estimate that one purchased reusable bag will be used at least six times per year. We also estimate that each time a reusable bag is used, it equates to five single-use bags that are not used. This means that for every reusable bag that is sold, 30 single-use bags are not used.

Potential Reach

At King Soopers and City Market, hunger relief partners are supported for two-month periods, with some organizations benefiting across multiple stores.

This chart illustrates the potential impact if all 154 King Soopers and City Market store sold an average of 5.6 bags per day, and if each store supported a unique organization for each month of the year.

Community Impact

Champion local hunger relief efforts. Reduce waste. Make a meaningful impact. Support Kroger’s Zero Hunger | Zero Waste initiative.

Community Impact

In Quotes

“We Don’t Waste is always excited to work with the incredible support King Soopers and Fight Hunger bag program provided. We can’t thank you enough for all of the continued support we receive. If we can provide any support to your philanthropic campaigns, please don’t hesitate to reach out to us.”

"We’re so grateful for this partnership and for City Market selecting us. We have been able to put the word out on social media and newsletters, and we know that has gotten support from our local community members… The different ways we have continued to build this partnership and received support mean so much to us. We appreciate all that City Market does to support Manna and other organizations that do similar work both in Colorado and nationwide.”

“With times like these, our mobile pantries are serving more individuals than we were last year. Getting these funds is critical because we are now spending three times as much every month on food compared to before the pandemic. The funds will support our mission and help us meet the increased need in our communities. Every $1 donation helps provide enough food for three meals.”

Community Engagement

Earned Media

Application To Your Banner

The PS It Matters Role

PS It Matters’ Role

Things we build to power a successful program.

Nonprofit Research &

Vetting

Curate and maintain a database of local organizations within 15 miles of each store

Verify eligibility and ensure ongoing participation of organizations

Manage daily submissions from the public, store leaders, and nonprofits

Marketing & Communication

Equip participating organizations with outreach strategies and ready-to-use promotional tools

Manager program website as a hub for resources and real-

time impact data

Partner with Program

Management to respond to inquiries and provide support

Store & Nonprofit

Engagement

Empower store managers with tools, insights, and best practices to assist in implementation of revenueboosting tactics

Track sales, inventory, and milestones, proactively addressing issues

Provide direct support to nonprofits to ensure an impactful selection period

Gather feedback postselection

Data & Reporting

Deliver monthly, quarterly, and annual sales and impact reports and updates

Publish an annual community impact report, blending stories and metrics

Showcase performance data online to highlight program value to all stakeholders

At Your Banner

No Cost To Your Banner

This program pays for itself through profitable reusable bag sales. Bags 4 My Cause is specifically designed to increase net sales and gross margin at no cost to your banner.

Low To No Touch Exclusivity

Our team takes care of everything for you! All your stores need to do is select nonprofit beneficiaries and print out monthly rack cards, both of which can be easily accomplished in minutes through our proprietary database and store management portal.

There is no direct competition within 10 miles of any of your stores who can offer this program. Our proprietary software and performance history establish Bags 4 My Cause’s clear competitive advantage in this market.

Operational Success

The Fight Hunger bag program has proven to be an operationally low-touch initiative that is easy to manage, thanks to effective coordination between the King Soopers and City Market Executive Team and the PSIM team. The utilization of proprietary systems for nonprofit selection and engagement, inventory management, and ongoing program management is both efficient and successful.

This collaboration has allowed for the smooth operation of the program, ensuring that both inventory levels and nonprofit partnerships are managed effectively.

Thank You!

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