Transformational Change Feature Heading
A delicate chemistry of people, process and technology Change is a complex journey in any organisation. The unique nature of the public sector means there’s no one-size-fits-all blueprint in how to react and adapt to unique societal and economic changes brought about by Covid, Brexit, climate emergency and political uncertainty. This issue’s expert panel of Rebecca George OBE, Georgina Maratheftis and Joe McGarry answer five key questions on transformational change which examine its complexity, workforce skills and how to retain a focus on engagement, motivation and outcomes while real-time change is happening.
Transformational change expert panel
Rebecca George OBE Department for Education
Georgina Maratheftis techUK
Joe McGarry Moorhouse Consulting
Rebecca is the Independent Chair, Skills Reform Board for the Department for Education, which is responsible for delivering reform across further and higher education. Rebecca is a senior business manager with practical experience of managing businesses and improving operational efficiency. She has been involved in activities to increase the participation of women in the IT industry since the mid-90s, mentoring a wide variety of people over more than twenty years. A past president and former trustee of the BCS, the Chartered Institute for IT, Rebecca was awarded an OBE in 2006 for her work to support the Egan Review of sustainable community skills.
Georgina is techUK’s associate director for local public services, working with suppliers and public sector organisations to create the conditions for meaningful transformation. techUK explores how the technology can help solve some of the most pressing problems communities face, with the goal to improve outcomes for citizens. Prior to joining techUK, Georgina worked for a public policy events organisation where she managed the policy briefing division, responsible for generating new ideas for events that would add value to the public sector across a number of portfolios from education, criminal justice and health. She has a passion for public sector transformation and technology.
Joe is a partner and board member at Moorhouse Consulting, with responsibility for its work across government and public services. He brings 20 years’ experience leading, delivering and advising on transformational change in both the public and private sectors in the UK and internationally. His expertise includes programme leadership, operating model transformation, portfolio optimisation and business change. Joe has worked with a wide range of UK public sector client organisations, including central government (HMRC, DCMS, Home Office), arms length bodies (Building Digital UK), commissioners (MOPAC) and front line service providers (London Ambulance Service).
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