Wangaratta Chronicle 210224

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www.wangarattachronicle.com.au

Wednesday, February 21, 2024

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Rainni Stow is among the young artists working on a mural at the front of Faithfull Street’s Victorian Aboriginal Child Care Agency building, in a project aimed at celebrating local Aboriginal culture.

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STORY PAGE 3 PHOTO: Kurt Hickling

Sport

STAFF SHORTAGE Opportunity ffor mature workers as hospitality businesses bounce back ffrom CO O COVID

HOSPITALITY businesses which have emerged from the effects of COVID-19 lockdowns are still encountering issues with staff shortages. One of the hardest-hit sectors during the pandemic, hospitality continues to face difficulties around recruiting and retaining staff. One local operator says

BY SIMONE KERWIN skerwin@ nemedia.com.au

employing more mature staff may be the answer. “(The staff shortage) hit its peak just after COVID, when there was an exodus of staff as tourism and

first hospitality were the first industries to shut down and the last to re-open,” Wangaratta Club general manager Daniel Peacock said. “Now that we’re on the other side, a lot of people have found other positions, but what’s hamstrung us has been finding good, reliable, committed staff.

FRIEDRICH VON FLOTOW

“We have a good team at the moment, but it’s been hard to get to that point. “It’s an ‘anyone-can-do-it’ job if you have the right attitude and personality, but we’ve churned through a lot of staff; some don’t even get to the point of wanting to be trained.” Mr Peacock said the business employed 28 staff,

seven of them full-time and the others casual or permanent part-time. He said there was “always room for good people” on the roster, which could then accommodate flexibility for availability, and he said he felt there was scope for more mature staff to work in the sector. “What I’ve found in the

past is that more mature people don’t get flustered, they’re comfortable around people, and they are able to talk to all ages,” Mr Peacock said. “One of the things I say to people is that anything in hospitality can be taught - you just need to have a bit of personality and a positive attitude. ■ Continued page 2

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