How eCommerce Sites and Online Businesses Can Benefit From SMS

How eCommerce Sites and Online Businesses Can Benefit From SMS

How eCommerce Sites and Online Businesses Can Benefit From SMS

The world of communications has changed drastically over the last decade. Mobile devices are now everywhere, with more than 80% of adults in the U.S. owning a smartphone (Pew Research). Short message service (SMS), better known as texting, is one of the most popular ways to communicate.

As online shopping takes off, it's convenient for customers to do everything - research, make purchases, contact companies for customer service - all done from their mobile devices. This makes SMS marketing the most efficient way to reach your customers. Here are some of the best ways for retail, e-commerce, and online businesses to use SMS marketing.

Amazon Sellers Integration

Our Amazon Reviews Funnel and machine learning technology makes it easy for you to stay connected with your customers, get feedback and validate orders automatically. Customers can text their order ID via SMS to validate orders, this then triggers the rest of the Amazon Reviews Funnel. One of the best reasons to use text messaging with Amazon orders is to encourage your customers to leave reviews. Many people won't remember to leave a review without prompting and a well-timed text message will remind them. Once buyers leave reviews, they would notify the Amazon Seller by sending a screenshot via MMS, which triggers any autoreply the seller want to send out based on the number of stars in the review screenshot. The MMS detection algorithm also works with just text review left and you can automate SMS funnels based on all types of reviews left: stars or simply written review.

SMS & MMS Marketing and Communication Provider

How eCommerce Sites and Online Businesses Can Benefit From SMS

Shopify Integration Shopify SMS integration is another powerful feature of our text messaging marketing platform. As with Amazon, you can send SMS notifications to your customers to let them know when orders are received and shipped and notify them of new products and promotions. You can send out coupons that customers can redeem on future orders. You might also run a contest that subscribers can enter by texting you a keyword to promote products in your Shopify store. In addition, within the Shopify dashboard you can easily setup SMS keywords and text message sign up forms to embed in your online store. SMS automation can be easily set using our texting drip campaign app to follow up and ask for honest reviews, upsell more products or offer samples of newly launched brands and items.

SMS & MMS Marketing and Communication Provider

How eCommerce Sites and Online Businesses Can Benefit From SMS

SMS For Online Businesses What if your online business isn't eCommerce on Amazon or Shopify? SMS marketing can be extremely valuable for many other business models, such as: ● Selling information products such as online courses, e-books, reports, or white papers. Prospective customers can type in a keyword to receive a free report and a series of messages that promote your products. ● SaaS - selling software or apps. Leads can text you to set up a free trial of your software. You can provide support to existing customers and send out messages to inform them of upgrades and new products. ● Affiliate marketing. When you sell products for other companies, it's a challenge to build your own brand. SMS messaging can help you do this, often more effectively than email. You can send coupons, suggest related products, and offer coupons to your contacts. ● Service-based businesses such as consulting, coaching, or teaching. Send out promo codes for a free sample session using our proprietary coupon code technology. Customers can text to book appointments. Send them reminders to confirm appointments. Promote special offers and new services.

If you’d like to learn more about how you can integrate text marketing into your eCommerce or online business, please read our blog posts and FAQ articles on the steps needed to create a successful SMS or MMS campaign. Reach out to our sales team for a FREE DEMO and learn how SMS and MMS can boost your business revenue, reviews and customer satisfaction.

SMS & MMS Marketing and Communication Provider

How eCommerce Sites and Online Businesses Can Benefit From SMS

Get Started Today The Power of SMS By far the quickest, easiest and most effective way to reach your audience and engage them on the most personal level. With SMS marketers enjoy 98% read and open rates, 40% and higher response rates.

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