FAQ s

Where do I start?

You are welcome to contact us at Prosperity Care and Wellbeing for further information about our services. You can contact our referrals team on 0330 320 9144 or by email at info@prosperitycare.co.uk

Can I visit a Prosperity Care and Wellbeing service?

Yes. Please contact our office and ask to speak to a member of the senior management team who can arrange a date for you to visit. All visits need to be arranged in advance so that appropriate arrangements can be made.

Can I have a say in who cares for me or my loved ones?

Of course! We have huge talent and passion within our team, who we select for being the best! We encourage participation in our recruitment processes to ensure a compatible match centred around your needs.

How are placements funded?

Placements can be funded by the local authority via a combination of health and social services funding depending on the persons eligibility. For this reason the placement will need to be agreed by a social worker or health board contact. Some people may be in the position to privately fund their care. If you are unsure about funding, please call and speak to a member of the senior management team.

I do not require care but would like to join in with activities, is this something I am able to do?

Yes. All of our events are open to everyone. The activity programme is advertised on our website and can be booked online.

People and their relatives spoke highly of the provider and staff who cared for them. Words such as “the carers are extremely compassionate and dedicated”, “nothing is too much for them” and “I couldn’t recommend them enough” were used by relatives to describe the service.

- CQC Inspection Report

Prosperity Care and Wellbeing are an incredible company and employer. All of the management and staff go above and beyond to ensure the highest standards of care are received by the people we support.

- CQC Inspection Report

The care that Prosperity Care and Wellbeing provides is exceptional and they always try and think outside the box to come to a resolution if a problem arises.

- Social Worker

They go above and beyond other companies I work with. They all really care about what’s happening for the person and never lose sight of why they are there. They always ensure the safety of those they are supporting. Staff are multi-skilled and always consider the person’s wishes, lifestyle and emotional wellbeing and how to overcome barriers and challenges.

- Health Care Professional