We are a team of highly experienced property managers and hotel operators, we are experts in maximising revenue and looking after your asset
That’s right, we have all the qualifications to comply with Australian rules and regulations and have five years expertise in the property market
In addition to being advertised on Airbnb, we list your property on our partner platforms: Booking com, HomeAway, Trivago, Expedia.
We have a dynamic software that will optimise your pricing strategy revenue and maximise your booking rate using local market data and historical statistics
We are passionate about what we do and always go the extra mile. We want your guests to be happy and have the best experience
We make the process of switching to short term letting simple and straightforward. They key steps are outlined for you below.
We inspect your property in person and hopefully get to meet you too.
We provide you with pricing information for your property. So you can make an informed decision based on numbers.
We help to get your property in-order and ready for bookings as soon as possible.
• We collect the keys from you and get started by learning more about your property.
• We create your house manual and discuss important points with you such as your tolerance of pets.
•One of our professional real estate photographers will create an accurate and stunning photo collection of your home.
• Photos are the strongest selling point for your home and so this is a very important step
• We create a listing that stands out from the crowds for you with great pictures and the relevant property information.
• We push your listing to our channel partners to create high exposure and maximise the occupancy.
• The Property Vine guest service team manages all bookings and guest communication for your home
• We will send you a detailed statement - just like you would expect from a traditional real estate agency, on the first business day of every month.
We work with excellent cleaning contractors who are experts in holiday home cleaning.
Highly trained and qualified, they make sure your home is kept ready for incoming guest
Our linen is of the highest standard to ensure guest comfort and to make your home look spotless.
We provide all bedding, bath towels, bathmats and tea towels for the kitchen.
We stock your property with the little things that make a home away from home.
Starting with coffee and tea, to essentials in the kitchen and laundry to toiletries, we supply it all
Property Vine is your full-service Real Estate Agency that maximises the benefit you receive from your asset. We lease your home in the way that best suits your requirements, whether that is for flexibility or greatest returns. We use our reliable network of trusted partners to ensure that your occupancy levels are maximised, and your guests are delighted.
Meet with us
Dedicated case manager
Photography & profile creation
Cross-platform marketing
Strategic pricing
Occupancy optimisation
Listing & booking management
Guest vetting
Property inspections
Lockbox
Home manuals
Mail collection
Maintenance coordination
Guest communication
Cleaning & Linen
Household pack
Toiletry pack
20%
1
Become an outstanding host with these top essentials and make your guest experience enjoyable
Utilities & Insurance
These basic services are required before we can list your property:
Water Electricity
Gas (when applicable)
Unlimited internet with WI-FI modem router
Mail redirect
Landlord Insurance
2 Furnishings
This list is surely not exhaustive, however, it does highlight the essential items Create 'wow' effect by adding extra items and thoughtful touches it will give personality to your property and also show you guests that you care
BATHROOM
Hair dryer
Small bin/s
Toilet brush/s
Bath matt/s
LAUNDRY
Washing machine
Dryer (optional but guest do appreciate)
Clothes airer
Iron & ironing board
Vacuum cleaner (preferably bagless)
Mop & bucket
Dust pan & brush
LOUNGE & DINING
Suitable seated meals area
Chairs for max guests
Coffee table
Sofa/Lounge (cushion optional)
Smart TV (TV bracket, optional)
Artwork
Floor Rug
Décor
KITCHEN - crockery + cutlery table spoons, tea spoons)
Plates (dinner & side - for max guests)
Bowls (cereal & soup - for max guests)
Cutlery (forks, steak knives, butter knives,
Coffee mugs, drinking cups, wine glass,
Water jug
KITCHEN - utensils
Chopping boards (min 2)
Knife set (3 - 5 block set)
Serving spoons
Kitchen scissors
Wooden spoon
Strainer
Grater
Tongs
Spatula
Mixing bowl
Salad bowl
can opener
Bottle opener
Wine opener
Vegetable peeler
Potato masher
Colander
Measuring cups
Set of storage/microwave
containers
Large bin
KITCHEN - pots & pans
Fry pans (1 large, 1 small)
Pots
Saucepans (set of 3)
Baking trays/roasting dish
KITCHEN - appliances
Electric kettle
Toaster
Microwave
Toasted sandwich machine
Fridge/freezer
Oven/grill
Stove
Coffee machine (optional)
BALCONY/OUTDOOR HEATING/COOLING
Outdoor table & chairs
Barbecue (optional)
Pool chairs (if pool at property)
Central heating/ air-conditioning
Ceiling fans
Standing fan
Portable aircon/heater
KEYS
A minimum of 3 x full sets
BEDROOMS
Suitable sized bed with frame
Good quality mattresses
Mattress protectors
window curtains or blinds
4 x good quality pillows per bed (2 for single)
Doona
Blanket
Bedside tables with lamps
Extension cords for phone chargers
Chest of draws or wardrobe shelving
Coat hangers
Artwork
Décor items
Smart TV & TV bracket for master
3. EMERGENCY CONTACT
Please provide contact numbers for the property:
Building Manager or Concierge (for apartments
Electricity provider
Internet provider
Gas provider (when applicable)
Water provider
Why should I use Property Vine and not do it myself?
Using a property management company like Property Vine guarantee you higher occupancies thanks to our multichannel listing strategy and data driven dynamic pricing Our team of experts will take away all the work from you and to guarantee you a hassle free income
How do you know what to charge for my property?
We have extensive knowledge in all areas we service We also do extensive research into comparable properties in your specific area so that we are competitively priced We also use highly sophisticated software that helps us offer your property at the ideal price in any situation It takes into account supply & demand data, historic seasonal trends, data driven special events & holidays predictions, and number of days left to book
Can my guests contact you if they have questions?
Yes, they can, We have a dedicated team that is available during office hours (8:30am - 5:00pm) Furthermore, for their convenience, we have an after-hours helpline
Is the cleaning fee included in your fee?
Guests are paying for the cleaning fee upon booking your property. We do offer you the initial deep cleaning service (should you need it) for an extra fee depending on the size of your property.
Who are your cleaners?
Property Vine has partnered with a well-trained and carefully vetted team of cleaning professionals that are attentively selected We take pride in having professionals with a notable experience in the service industry working for us
What if a guest steals or breaks something during their stay?
Upon guest departing we do a thorough walk through of your property and check for any damage If we find any, we raise the issue with the guests However, we do advise you to take out separate insurance to cover you for damage that cannot be recuperated from the guests
Will there be more wear and tear on my property?
We certainly hope not Most permanent tenancy agreements see a turnover of tenants once per year This means once per year an entire apartments furnishings is moved in, and out of the property Your unit is also someone’s home where they occupy this space on a full-time basis In short term accommodation, the apartments are utilised more as a base and the furnishings remain in place permanently
Are Property Vine services tax deductible?
Yes they are, but you should check with your accountant to assess your individual situation
Can I come and visit: Yes, you can most certainly come and visit and use your apartment?
Providing we have some notice, you can utilise your property subject to availability You will be responsible to cover the cleaning costs at the end of your stay, and you will not receive any income during this period due to your occupancy of the unit
Will there will be routine inspections carried out on my property?
Yes, you will have more eyes on your property than ever before Prior to any guests checking into your apartment, our manager will inspect the unit to ensure its ready for occupancy Your property will now receive weekly spot check inspections however a formal report will not be provided
Quality of guests?
We take a copy of licences to prove their identity, Airbnb + bookings.com have a review system that we reference.
Do I need to make changes to my insurance?
This is question that varies depending on your insurance company, so best give them a call directly to confirm.
What are some examples of emergency repairs in short stay accommodation?
These can range for replacing a light bulb to replacement of electrical appliances like TVs
BRONTE CROMPTON
